Looking for driven individuals who are looking for a role where they can own the customer relationship end to end and provide excellent customer service to their clients. Attractive 5 day work week, Monday to Friday!

About Maid-Power

Maid-Power obtained its licence in 1984, making it one of the few remaining pioneer employment agencies in the foreign domestic worker help line in Singapore. In this line of business many have come and gone. Maid-Power is a trusted and established name since 1984. We have successfully advised and assisted thousands of employers in their quest to find live-in domestic help, with a significant proportion from repeat business. Children of many of our clients continue to use our services when they set up homes of their own.

Responsibilities

• Attend to customer enquiries and sales leads from phone, walk-ins, and queries from online website
• Assessment of suitable helpers to match with employers, and securing placement of the helpers
• Arranging interviews for helpers and employers
• Be the main point of contact for both employers and helpers and advise them as required
• Build and maintain good client relationships with both employers and helpers
• Handle all administrative work for placement of helpers, diligently following up on helper arrival and giving timely updates to employers
• Follow up with any after sales service and counselling to helpers and / or employers

Job Requirements

• Possesses CEI (Basic) or willing to take course
• Experience working in an employment agency is an advantage
• Ability to speak Bahasa Indonesian or Bahasa Melayu is an advantage
• Great interpersonal and communication skills
• Has a sense of ownership and responsibility to service the client end to end and own the client relationship
• Familiar with MOM regulations
• Computer literate
• Able to work in a team

About the Job

• 5 day work week (Monday to Friday, 10am to 6pm)
• Monthly salary + commission
• Location: Central, Orchard
• EA No. R1103648

As a CITRIX –VDI L2 Engineer of his/her team, he/she:

• Support on all escalated incidents from L1
• Tasks and alert management
• Change management – Preparation of roadmaps, execution of RFC
• End to end support for Citrix, VDI – Paris and UK
• Service improvement contributions.
• Problem tickets task actions
• Assign incidents and tasks in timely manner via ticketing tool.
• animates the team to encourage collaboration and sharing of best practices.
• has a role in supporting technical skills development and provides training when required.
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency.
• reviews technology changes to identify potential risks

Mandatory track record

• Minimum 3~10 years of experience in managing an Enterprise Citrix environment, preferably in financial sector.
• Microsoft and Citrix certification such as MSCA and CCA is preferred.
• Strong experience with CVAD 7.x, PVS, Windows 2016 environment and latest versions of the product.
• Experience with Provisioning Services on Windows 2016, Hyper-V and NetScaler/ADC
• In-depth working knowledge of the Windows environment with at least 3~5 years of Windows administration experience and a strong understanding of network concepts.
• In-depth working knowledge of Altiris deployment tools, Appsense/Ivanti and Visual Basic, Powershell scripting.
• Prior working experience with Virtualization, VDI management and application packaging will be highly advantageous.
• Must be able to perform in 24 x 7 environment and to attend to on-call basis whenever required.
• Customer service oriented, able to work in a dynamic and fast paced environment.
• Excellent communication, interpersonal and troubleshooting skills.
• Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously.
• French language proficiency would be seen as an advantage

Job Responsibilities:

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns 3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

We are looking to hire Temp/Contract-Perm Patient Service Associate to be outsourced to many hospitals/clinics – Central Area, No Experience needed!

Job Scope:

· Perform registration, billing and payment collection,

· Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously

· Maintain timely and accurate records of patients’ information

Working Hours:

· 5.5 days / week

· Office Hours/ 2 shifts/ 3 shifts avaliable (CAN CHOOSE)

Requirement:

· Min N level

· No healthcare experience needed!

Apply now by sending your resume to [email protected]

or whatsapp Avelyn at 9721 8901 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Avelyn Lee | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Patient Service Associate (long term)

Working hours: 2/3 shifts, 5 days
Location: Kent Ridge

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Aicadium is seeking a highly motivated Operations Engineer to join our IT Operations team. As an Operations Engineer, you will spend 4-5 days a week in our office, playing a critical role in ensuring the smooth operation of our systems, infrastructure, and processes. Your expertise will contribute to the success of our employees and products and help deliver exceptional solutions to our clients.

Objectives of this role

• Assist with IT aspects of employee onboarding and offboarding
• Monitor and respond to incoming support requests and tickets
• Maintain inventory management system and device assignment & provisioning
• Maintain an office presence and assist with office-related IT tasks
• Manage access and first-level technical support for our hardware lab
• Develop and maintain documentation for operational procedures, system configurations, and troubleshooting guides.
• Implement automation and monitoring tools to enhance operational efficiency and proactively detect anomalies or potential problems.
• Conduct regular audits of infrastructure and systems to ensure compliance with industry standards and best practices.
• Stay updated with the latest trends and advancements in operations, infrastructure, and tools, and recommend improvements to enhance our capabilities.

Required skills and qualifications

• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Proactive mindset with a continuous improvement approach to enhance operational processes and systems.
• Excellent problem-solving and analytical skills, with the ability to quickly diagnose and resolve operational problems.
• Familiarity with Apple ecosystem (MacOS, IOS, Apple hardware, and devices)

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in Computer Science, Information Technology, or Engineering
• Familiarity with scripting languages, infrastructure-as-code, or automation tools
• Familiarity with ITSM best practices or experience in a formalized operations environment
• Experience with end-user compute management tools (MDM, UBA, Security/Policy management, etc)

About Us:

Aicadium is a global technology company striving to provide AI solutions across multiple industries by leveraging a common machine learning platform to deliver AI as a Service.

Team:

Join a growing team of data scientists, machine learning and software engineers in an agile development environment. Work with some of the best in the field to tackle challenging projects and operationalize the solutions you develop across various industries and use cases.

Culture:

We work in a casual and collaborative environment. Every team member plays a key role in shaping the solutions we develop and creating positive business value for the companies we work with.

Interested applicants, please click on URL below to apply:

https://aicadium.bamboohr.com/careers/88

Patient Service Associate (long term)

Working hours: 2/3 shifts, 5 days

Location: Kent Ridge

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

The Opportunity

• Work with a well-established aviation industry
• Working Hour: Monday – Friday 8.30am to 6pm
• Location: East

The Talent

• Bachelor’s degree in information systems/technology, Computer Science, Systems Engineering, or a related discipline.
• Preferred certifications in IT Service Management (ITSM) and IT Project Management.
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a definite advantage.
• Possess a minimum of two years of work experience in related technical domains and the industry.
• Strong data analytical and project management skills.
• Effective communication, both verbal and written, with excellent presentation skills to articulate proposed solutions to internal and external stakeholders.
• Proactive with a keen sense of responsibility, adept at problem discovery and resolution.
• Self-motivated individual committed to continuous improvement and excellence in Airport IT systems management.

The Job

• Collaborate closely with internal and external airport stakeholders to identify, troubleshoot, and resolve incidents in a timely manner.
• Work with technical teams, both internal and external, to propose comprehensive technical solutions and define key performance indicators for measuring success.
• Implement effective project and change management practices to ensure delivered solutions align with technical, functional, performance, and business requirements.
• Evaluate, refine, and enhance business and IT processes as part of the continuous improvement initiative.
• Take ownership of project delivery, coordination, and site supervision, including tasks such as permit applications and submissions.
• Manage 24/7 operations, maintenance, compliance, and renewal of Airport IT systems situated across Changi Airport premises, adhering to industry best practices.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Technical Support Engineer | Salary Up to $3500 | Bukit Merah | 5 days

Technical Support Engineer

Salary: $2500 - $3500

Location: Bukit Merah

5 days

Job Description - Desktop support in enduser environment - Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support. - Taking ownership of customer issues reported and tracking them through resolution - Responding in a timely manner to service issues and requests - Liaise with third party vendors to coordinate client issues on specific services. - Liaise with product manufacturers for problem escalation and resolution. - Support company for project implementation activities. - Assist in helpdesk support as and when necessary Job Requirements: - Diploma / Degree in Computer Studies, Information System or related course - Ability to quickly understand technical concepts. - An excellent problem solver with strong analytical skills - Excellent end user support and communication skills. - Able to join in short notice or immediately is an advantage

EA Name : MANPOWER ACCESS PTE LTD

EA License No : 13C6854

EA Personnel Name : Chong Wei Ley

EA Personnel Registration No : R22108644

The Opportunity

• Focus: Call/Contact Centre Experience
• Office location: Central
• 44hrs per week/ 5.5 days work shift
• Must be able to work weekends/ public holiday on rotating schedule
• Comfortable to work night shift

The Talent

• Preferably min 1 year experience in Call/Contact Centre environment
• Minimum O Levels graduate
• Comfortable with rotational shifts (including weekends and PHs).

The Job

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Customer Service Officer
• We regret to inform that only shortlisted candidates will be contacted

Responsibilites:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• Min. Diploma/ Degree in Accounting or Business Management
• Possess 3 years prior working experience in healthcare, preferrably in patient related roles
• Excellent interpersonal and communication skills
• Team player and able to work independently as well

Attn: Executive, Patient Service (East, Healthcare/ Up to $3500) #HKA

[email protected]

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

System Engineer

Salary: $3000 - $4500

Location: Bukit Merah

5 days

Job Description

- Overseeing customer’s requirements and work closely with customers' IT vendors and maintenance support vendors

- Taking ownership of customers' technical issues reported & tracking them through resolutions timely and escalate to appropriate channels when applicable

- Plan and execute project based installations and implementations

- Provide technical support to customers’ end-users and diagnose problems through onsite or remotely troubleshooting

- Support technical needs in customers' environment through integration of new and existing technologies

- Manage and perform preventive maintenance

- Prepare project documentations for deployments

Job Requirements:

- Diploma or Degree in Computer Science/Computer Engineering/Information Technology

- Professional Certification in Microsoft Certified Solution Associate is an added advantage

- Min. 2 year experience as System Administrator or Network Administrator or similar role

- Familiar with various operating systems and platforms

- Resourcefulness and problem-solving aptitude

- Good communication skills

- Able to join immediately or within short notice is an advantage

EA Name : MANPOWER ACCESS PTE LTD

EA License No : 13C6854

EA Personnel Name : Chong Wei Ley

EA Personnel Registration No : R22108644

Your Role
We are looking for an experienced PLC Engineer/ Automation Engineer/ SCADA Engineer to manage a team automation machine for trouble shooting, preventive and breakdown maintenance. You To ensure machines perform at optimum conditions and to collect, compile, analyze and report data from operation.

What Will You Do

• To manage a team automation machine for trouble shooting, preventive and breakdown maintenance
• To ensure machines perform at optimum conditions
• To collect, compile, analyze and report data from operation
• Other Ad-hoc duties assigned by manager

What Do We Want

• · At least Diploma & above in Automation/ Mechanical / Electrical or Electronic equivalent qualifications.
• · Min 2-3 years of experienced in PLC Automaton System/ Mechanical / Electrical / Electronic in automated warehouse of ASRS, Electric Monorail System (EMS), Scada/ Autonomous Caddy System, Stacking Robots, Lifters and Conveyors System.
• · Have knowledge and familiar with WMS/WCS systems
• · Have experiences in guiding installation, debugging and renovatio

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$6000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24024

What will you do?

• Create and maintain test cases, test plans and test reports to ensure they are up to date with project and security requirements
• Conduct testing on new features and file defects
• Perform various tests such as manual, functional, performance, exploratory tests, UAT
• Assist in resolving issues during testing and production stages
• Coordinate with in-house development team, vendors, and users to conduct tests such as User Acceptance test, systems integration tests and performance tests.
• Drive adoption of relevant, up-to-date technologies, practices and tools in Agile software projects
• Contribute in technical discussions and solutioning sessions
• Maintain the Quality Standards of the software at every stage.
• Execute both manual and automated test scripts

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 3 – 5 years of professional experience in software quality testing
• Understanding of testing techniques, test-driven development, continuous integration and continuous delivery
• Experience with open source automated testing frameworks (preferably Cypress) and open source performance testing tools (e.g. k6) is preferred
• Experience in Agile development teams, employing relevant methodologies and practices such as Scrum
• Keen to share knowledge with team mates and mentor fellow developers
• Good communication and interpersonal skills
• Self-driven and independent

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The Job:

• Prepare and evaluate technical proposals and tenders in accordance
• Review of all information relating to bid, clarification of response received from client and internal support departments
• Coordinate client responses to all technical queries during the bid and after bid period
• Prepare all associated technical / required documentation from beginning of bid to support the sales coordinator
• Prepare cost and work closely with sales coordinator / appropriate departments to ensure target dates are met
• Obtain sub supplier costs where necessary in support of tenders

The Requirements:

• Mechanical Engineering Degree or equivalent
• 4-5 years of experience in reviewing bid documents and making technical proposals in an oilfield manufacturing environment
• Proficient in MS office

SALARY RANGE: $4,500 to $5,500

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

• Respond promptly to customer inquiries professionally.
• Offer precise details about products and services.
• Resolve issues with empathy and problem-solving.
• Record customer interactions accurately in database.
• Follow company policies with a positive attitude.

Requirements:

• Minimum 1 year of relevant call centre/customer service working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

You report to Data Analytics team head of DEC.

Role of Data Engineer encompasses:

- Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualization software.

- Apply data mining, data modelling, natural language processing, and machine learning to extract and analyze information from large structured and unstructured datasets.

- Visualize, interpret, and report data findings and may create dynamic data reports as well.

- Maintain existing BI solutions / ETL pipelines and propose continuous improvements

- Communicate and collaborate with architects, stakeholders, business analysts, and project managers to gather requirements and define technical solution

- Ability to design appropriate solution in compliant to CACIB standards

- Develops detailed technical work plans, estimates, improvement plans and status reports

- Perform regular peer-reviews, maintain low technical debts, assess & up-skill junior staffs

- Ensure the respect of CACIB code of conduct and compliance rules within the team

- Contribute to initiatives managed at department level (continuous improvement, innovation…)

Job Qualification

This position requires a candidate with,

• at least a bachelor degree in computer studies
• minimum 8 years of experience in Data Engineering role with financing industry, ideally in a banking environment
• at least 5 years of development experience with using Microsoft Business Intelligence stack coveringTabular Analysis Service
  Data warehousing
  Performance tuning
  Data transformations and quality checks
  Power BI dashboarding and reporting
  
• good exposure and usage experience in CI/CD tools / processes preferably Azure DevOps
• ability to design and present technical solutions to architects and to team
• proactive and problem solving attitude with ability to anticipate risks.
• strong communication (written and verbal) and organizational skills

Preferred (additional skills preferred, but not mandatory):

Exposure to data science technologies or other competitive data processing tools like Python, Spark, etc.

- experience on test driven development

- experience with Data Visualization tools

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Responsibilites:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• min. Diploma/ Degree in Accounting or Business Management
• Possess 3 years prior working experience in healthcare, preferrably in patient related roles
• Excellent interpersonal and communication skills
• Team player and able to work independently as well

Interested candidates please send your updated resume to:

[email protected]

Subject: Business Office Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide technical services include writing scripts, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support for weekend and public holiday on an as needed basis

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Job Title: DevOps Engineer - Cloud Infrastructure (APAC) 
Location: Singapore (on-site) 
MUST HAVE: Can speak both Mandarin and English

Unlock the Future of Cloud Infrastructure in APAC with Us!

Are you ready to play a crucial role in optimizing and securing our cloud infrastructure across APAC, including China? Join our dynamic team as a DevOps Engineer, where you will be the go-to expert for all DevOps matters in the region.

Key Responsibilities:

Cloud Infrastructure Management:

• Maintain and optimize cloud infrastructure for APAC, with a focus on China.
• Assist in migrating on-premises servers to the Cloud.
• Collaborate with the APAC Cloud Infrastructure Manager to ensure security by design in all projects.
• Automate and optimize OPEX costs on the Cloud.

Cybersecurity and Compliance:

• Maintain guidelines and standard operating procedures for infrastructure in APAC.
• Collaborate on the definition and execution of the IT infrastructure strategy.
• Address cybersecurity, privacy, and data protection incidents with the helpdesk and global operation teams.
• Design and implement SecDevOps processes and automation solutions.
• Ensure compliance with industry trends, introducing innovative solutions to optimize or design infrastructure.

Technical & Management Skills:

• Degree in Computer Science, Software Engineering, or related field.
• 2+ years of hands-on DevOps experience in the Public Cloud.
• Development experience in Python, Java, Golang, JavaScript, C#, Bash.
• Understanding of server fundamentals, virtualization, storage, and network protocols.
• Experience with CI/CD tools and pipelines (Jenkins, GitOps).
• Proficiency in Infrastructure-as-Code tools (Terraform).
• Familiarity with containerization and orchestration tools (Docker, Kubernetes, Helm).
• Exposure to Public Cloud platforms (Azure, GCP, Alibaba Cloud).
• Fluent in English and Mandarin for effective communication with China vendors.

Bonus Qualifications:

• Certifications from any Public Cloud and DevOps-related certifications.
• Experience in IT organizations supporting a mobile or "disconnected" workforce.
• 2+ years of experience in a global organization.
• Familiarity with enterprise IT architecture.

Responsibility

• Understand current and future business goals and ongoing IT issues to ensure business success
• Ensure that employees are following computer use policies, information security and privacy
• Maintenance of network infrastructure, hardware, CCTV, communication & GPS systems
• Software troubleshooting Window OS
• Resolve day to day IT issues in the office
• Outlook installation, MS Exchange Mgmt, Antivirus Deployment
• Work on standalone IT projects as and when it is required

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• In depth knowledge of Microsoft Active Directory
• Windows Server, Microsoft System Centre
• Strong networking skills– emphasis on virtual infrastructure and WAN networking

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

The Job:

• Prepare and evaluate technical proposals and tenders in accordance
• Review of all information relating to bid, clarification of response received from client and internal support departments
• Coordinate client responses to all technical queries during the bid and after bid period
• Prepare all associated technical / required documentation from beginning of bid to support the sales coordinator
• Prepare cost and work closely with sales coordinator / appropriate departments to ensure target dates are met
• Obtain sub supplier costs where necessary in support of tenders

The Requirements:

• Mechanical Engineering Degree or equivalent
• 4-5 years of experience in reviewing bid documents and making technical proposals in an oilfield manufacturing environment
• Proficient in MS office

SALARY RANGE: $4,500 to $5,500

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN