• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Up to $5500 + Fixed Allowances $300
• Permanent Role with AWS and 3 Months Variable Bonus
• MNC Chemical Plant, Jurong Island with Company Transport Provided at Jurong East
• Experiences in fixed equipment and piping maintenances are essential

Responsibilities:

• Lead a team of mechanical supervisors and contractors in performing all the plant inspection and modification works to ensure work are carried out timely, safely and with good maintenance practices with no disruption to plant operations.
• Manage and lead the plant painting program to ensure the integrity of plant facility.
• Coordinate with plant operators and other maintenance groups in the execution of plant modifications works with no compromise to safety of workers and integrity of facilities.
• Conduct and arrange training for staff and contractor to enhance their skill and competency levels.
• Implement management systems based on standards stipulated under ISO 9001, ISO 14001 and SS651.
• Maintain proper documentation and filing of inspection records and reports in Data Management System.

Requirements

• Degree in Mechanical Engineering or Material Engineering.
• Minimum 2 years of relevant work experience in fixed equipment and piping work related to petrochemical, oil and gas industry.
• Good analytical & problem-solving skills
• Ability to communicate with staff in different functions & contractors, strong spirit of collaboration & teamwork.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilites

• Prepare District Cooling System (DCS) design for bid submissions and potential projects using CAD/BIM software such as AutoCAD/Revit to create 2D drawings such as equipment layouts, elevational and sectional drawings, schematic diagrams, etc. and 3D models of buildings which include mechanical and electrical aspects, etc.
• Develop technical write-ups/proposals for bid submissions and potential projects
• Work with Project Development team to generate tender specifications and drawings for tender issuance to contractors and suppliers/vendors
• Liaise with Procurement team to issue tender documents to contractors and suppliers/vendors and evaluate tender submissions
• Review existing district and retail cooling plants’ operations and provide improvement suggestions/plans with a data driven approach
• Liaise with government agencies and IHLs on collaboration/co-development matters on new technology development in the cooling domain
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor/the head of department from time to time

Job Requirements

• Degree in Mechanical Engineering or equivalent qualification
• Professional qualification(s) such as Singapore Certified Energy Manager (SCEM), Energy Efficiency Opportunities Assessor (EEO Assessor) and/or BCA-registered Energy Auditor will have an added advantage
• Minimum 5 years’ experience in air-conditioning system design, major retrofit works’ design involving chiller plant systems and/or energy audits of existing projects
• Familiarity with deployment and integration of renewable energy sources (e.g., solar PV) and energy efficient technologies (e.g., energy storage systems) will have an added advantage
• Proficient in using CAD/BIM software such as AutoCAD/Revit
• Attention to details
• Passion for problem solving

Job Description:

1. Lead Research and Development efforts for Electromagnetic Field (EMF) materials, overseeing process design and optimizing performance.

2. Devise and execute experiments to validate product performance, ensuring alignment with design requirements.

3. Drive continuous improvement in the application of electromagnetic molding technology.

4. Collaborate with cross-functional teams to enhance product quality and innovation.

Job Requirements:

1. Bachelor's degree in Electrical Engineering, Physics, or a related discpline.

2. Specialized knowledge and experience in Electromagnetic Fields (EMF).

3. Proficiency in analyzing, designing, and implementing EMF-related solutions.

4. Strong analytical skills to troubleshoot and resolve EMF-related issues.

5. Ability to work collaboratively in interdisciplinary teams.

6. Possess effective communication skills to convey technical concepts to both technical and non-technical stakeholders.

7. Adopts proactive approach to staying abreast of emerging technologies in EMF engineering.

8. Able to manage and coordinate EMF-related projects from conception to completion.

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)
• Manage daily BAU operation of database and middleware (DB&MW) related services.
• Provide Level 2/3 support for DB&MW service-related queries.
• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.
• Monitor and plan the capacity to meet the demands of the application workload.
• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.
• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.
• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.
• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.
• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.
• Perform incident escalation in accordance with escalation procedures.
• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.
• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.
• Lead and drive data services initiatives and manage project deliverables.
• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.
• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields
• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG).
• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc).
• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment.
• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu.
• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc.
• Familiar with high-availability technologies and solutions
• Proven track record of troubleshooting and resolving complex technical issues.
• Experience in system, database and application performance tuning.
• Experience in capacity planning, availability management and business continuity management

Skills & Competencies

• Project management skills.
• Outsourcing vendor management skills.
• Documentation skills and ability to create clear and comprehensive SOPs.
• Collaboration and communication skills, with the ability to work effectively in cross-functional teams.

The following certifications while not necessary, will be an added advantage:

• Data, Analytics, AI&ML Literacy
• Cloud Literacy and Administration
• Database Certified Professional
• Red Hat Certified System
• ITIL Foundation Level

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

Job Description

· Monitor Contractors’ manhours and progress, site meetings, technical bids evaluations, schedule updating and monthly & fortnightly reports preparation

· Supporting AWP (advanced work packaging) procedure preparation and implement, helping contractors to develop it and follow it strictly

· Preparation of EPC procurement and subcontract tracker, DMRS set up (Level 4 schedule), overall manpower, develop Productivity and S-curves

· Analysis critical path highlight potential delays may occur, what impact will be. Discussing with engineering leads/ Project managers to solve those issues to meet the key deliverable dates.

· Attend all necessary meetings (internal & external) related to planning activities. Ensure actions arising from meetings are followed-up through to close-out.

· Liaise with Cost Controllers to ensure consistency of information

Requirements

· Qualification: Diploma or Degree in Engineering preferable in Mechanical/ Electrical

· Experienced Primavera P6 user with minimum 3-5 years of project planning experience using P6Experience in chemical plant.

· Ability to understand standard work scopes of Mechanical, Civil, Structure, instruments, electrical and piping as well as their interdependency .

· Ability to work independently and communicate clearly and able to work at site environment

Job Responsibilities

• Conduct day to day inspection activities/ checking building wear & tear and defects. To prepared and submit monthly report on inspection finding and equipment life cycle and overhaul plan (if any)
• Maintain a preventative/routine maintenance schedule ensure all facilities operate efficiently and conforms to operating standards.
• Maintain a listing of all items in inventory. Coordinate replenishment to ensure parts and supplies are available when needed.
• To monitor and coordinate all licence renewal promptly which included annual electrical shutdown, building fire equipment maintenance and inspection, lift inspection, water tank inspection etc
• To liaise with Vendor etc Safety Officer, Fire Safety Manager, LEW/ on monthly inspection finding and follow up on required rectification
• To repairs/complaints on electrical services, plumbing and sanitary requests of assigned facilities
• Attends to emergency breakdown maintenance after office hours/public holiday
• Track and maintain electrical usage record
• Any other ad hoc duties

Job Requirements

• Higher NITEC or NITEC in Electrical / Mechanical / Mechatronic Engineering
• Equal to NITEC which recognized technical certificates in Mechanical & Electrical, Building Services, Facilities Technology, ACMV or equivalent
• Minimum 2-3 years of Facilities, Building/Property Management and Maintenance experience
• Hands-on experience in general maintenance, repair of Electronic/Electrical/Air-conditioning/ Plumbing & Sanitary
• M&E (Mechanical and Electrical services) knowledge of building mechanical & electrical system (Aircon, Electrical/plumbing)
• Proficiency in Microsoft Office
• Able to work well independently as well as in a team
• Standby to work after office hours or public holiday if any emergency breakdown maintenance

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Key Roles and Responsibilities

Software Development and Innovation: Work closely with stakeholders to develop in-house solutions to support business (from conception to requirements gathering, analysis and design, solution development, and deployment) using Microsoft platform technologies and Azure.

Operations and Maintenance: Production support, software maintenance, and upgrades

Qualifications & Experience:

- Minimum Working Experience: 4 years

- Diploma/Bachelor’s degree in Computer Science or any other related field

- At least 3 years of professional experience in full lifecycle & full stack (front end + back end) application integration and development

- Hands-on implementation experience in building scalable web applications

Experience in following domain area/ technology/ programming languages:

- Server-side programming languages: Node.js, Python

- Implementation experience in at least one of these Web App frameworks: React, Angular, Flutter

- Experience in SQL database

- Experience in DevOps, CI/CD Pipeline and/or DevOps tool chains

- Code management and deployment

- Familiar with current UX trends on web & mobile applications

- Certified in Azure technologies will be added advantage

- Experience in OpenAI will be added advantage

Preferred Skills & Characteristics:

Consistently display dynamic independent work habits, goal oriented, passionate in growth mindsets, possess a ‘can do’ attitude, and self-motivated professional. Self-driven and proactive in keeping up with new technologies and programming.

Responsibilities:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Requirements:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 3 years of operations experience in Linux and windows operating system
• Have a high sense of responsibility and teamwork spirit
• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

Service Reliability Specialist - Riot Operations Center

The Riot Operations Center (ROC) manages the 24x7 monitoring and response components of Riot's player-facing services. We are the first line of defense when things go wrong with any of our live services. We leverage technical familiarity with best-practice processes to rapidly remediate incidents. The team helps to create and mentor other Riot teams on best practice in alerting, monitoring, and operational processes.

As a Service Reliability Specialist, you will work closely with the Live Operations team and Riot globally to establish and maintain a high-performing and highly available game service for players. You will monitor and support all aspects of LIVE production environments, development environments, and general system needs. Your technical skills and grasp of system integration will help you diagnose and communicate potential issues to Rioters and the community, improving the quality of the player experience. You will be a craft master in operational and triaging skills. The team can look to you in tricky situations to lead the resolution as a proactive individual, focused on solving day to day problems that affect any aspect of running live games. You will also be involved in projects of moderate complexity that would help continuously improve overall service quality in the incident management and observability problem spaces.

Responsibilities:

• Triage and investigation of live incidents and leads the team around live incidents
• Execute technical return to service actions in a fast-paced, distributed systems environment specifically microservices to quickly restore service and protect player experience
• Monitor the health of Riot’s distributed services using observability tools, identify gaps with alerting, runbook steps, processes or tools
• Runbook development, audit and maintenance to keep documentation up to date
• Training material creation and onboarding new team members
• Onboard/ mentor team members in improving their crafts and be a tech point of escalation on a day to day basis
• Provide support, coordination during major launches, events and release deployments
• Build relationships with members from the wider Riot organizations to drive communication and strategic alignment
• Trained as an Incident commander and able to drive incidents to resolution
• Contribute to project work with little or no guidance to develop automation scripts, utilities and new processes to continuously improve the incident management process
• Document details of incident response, conduct incident retrospectives, quality checks as needed to identify problems and improve overall incident management/response
• Participate in post-incident RCA meetings as required

Required Qualifications:

• Computer Science/IT Systems/Information Technology diploma, associate degree or equivalent
• 4+ years of Service Reliability Administration or equivalent role (System Analyst, System Administrator/Engineer, Live Operations, Network Administrator, NOC Engineer etc)
• Speak with authority on incident management and have good understanding of ITIL processes
• Familiarity with the core concepts of operating systems, networking, SDLC and Agile methodologies
• Expert level troubleshooting skills with triaging incidents in a high-capacity, high-availability and highly distributed environment
• Experience with the following tools/platforms:
  • Monitoring solutions eg: Datadog, NewRelic, Nagios, Elastic Search, Grafana
  • Event management tools eg: BigPanda, Moogsoft
  • ITIL-based Ticketing systems eg: ServiceNow, JIRA

Desired Qualifications:

• Understand relational databases like MySQL, CI/CD pipelines, especially Jenkins
• Experience working on deployments in a live environment is a plus
• Experience working in container-based ecosystems like docker and with a container scheduler like Kubernetes, Amazon EKS/ECS or GKE
• AWS Cloud Services experience/certification/training or equivalent, Linux+ and Network+, or equivalents
• Experience building automation scripts/utilities/jobs using either Python, Powershell, JavaScript or Bash
• Familiarity with Site Reliability Engineering (SRE) principles and best practices

Responsibilities:

• Proficient in implementation, management and troubleshoot AWS Technologies, Openshift Container Platform, Microservices.
• Proficient in Operating System such as AWS Azure, Linux, Red Hat Enterprise Linux and Microsoft Windows
• Maintain, Manage and Monitor Cloud Infrastructure
• Resolve IT infrastructure issues
• Proactive handling of project and supporting project implementation
• Create high-quality technical documentation
• Support out of hours work if schedule requires
• On-board new Cloud technologies, challenge existing implementation in a professional and constructive manner
• Engage in Cloud security activities
• Comply with ITSM/ITIL methodologies in day to day operations of IT Infrastructure

Requirements:

• Resourceful and self-driven individual with sense of urgency and commitment
• Ability to work effectively in a fast paced implementation environment
• Minimum 5 years of working experience in the related field is required for this position
• Preferably Executives specializing in AWS Cloud, Linux, Java, python, scripting
• Knowledge of Cloud security tools like Aqua, Tenable

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Singapore American School (SAS) is an independent, non-profit, co-educational day school offering an American-based curriculum for preschool through grade 12 with more than 4,000 students from more than 50 nations and over 700 faculty and staff on one campus. Our core technology platforms consist of Apple endpoint devices and Google Workspace for Education among a wide variety of classroom technology and applications to support academic and operational needs.

At SAS, High School supports a BYOD program while Middle School has a 1:1 Macbook program. The Elementary School, grades 1 through 5 has a 1:1 iPad program.

Roles and Responsibilities:

The IT Support Engineer (ITSE) is responsible for providing technical support to students, teachers and staff and answering general inquiries for all endpoint hardware, software and audio visual technologies. Specific responsibilities warrant proficiency in using current technology tools and digital platforms to create, communicate, collaborate and organize.

• Provide tier 1 troubleshooting and support, guiding users with steps over the phone, through remote support tools or in person.
• Tier 2 responsibility to support at least one of the assigned technology systems, as directed by the supervisor
• Provide AV/IT equipment setup and ongoing support for school events
• Installing, un-installing, configuring and troubleshooting software on students’, teachers' and staffs' SAS IT devices
• Maintain and support endpoint information technology solutions including audio visuals in a learning space or an office environment.
• Understand and assist in management of digital signage solution on campus
• Face to face and remote support for educators, students and parents.
• Guiding students, teachers and staff on IT software/system and hardware usage
• Recording all incidents and requests with relevant details in the helpdesk system reported via walk-ins, phone calls or emails.
• Vigilantly and effectively monitoring, evaluating and sharing responsibility with other team members for all incidents and requests reported via the helpdesk platform.
• Working diligently to meet the assigned SLAs (Service Level Agreements) for all reported issues and requests.
• Analyzing and evaluating all reported incidents and requests for any coordination, collaboration, escalation or delegation required with other tier 2 or tier 3 level support in the team.
• Collaborating with divisional tech help center coordinators to perform duties when stationed at a divisional tech help center.
• Assisting with deployment of purchased hardware and software
• Assisting with e-waste management of SAS technology hardware for donation or disposal
• Configure Apple devices using Mobile Device Management software
• Assisting team’s procurement specialist to correspond with vendors for faulty hardware unit repairs and replacements
• Performing other duties as and when assigned by the supervisor

Work Hours:

• Work timings will rotate between the slots of: 07:00 am to 03:45 pm, 7:15 am to 4:00 pm, or 08:00 am to 04:45 pm, including a 45 min lunch break

Qualifications and Experience:

• Diploma in Information Technology / Computer Engineering / Business Information Technology
• Relevant experience (at least two years) in providing IT Support in a dynamic environment
• Excellent communication skills in English (verbal and written)
• Positive work attitude and initiative
• Knowledge of Apple hardware and software (macOS, iOS, tvOS)
• Knowledge of audio visual hardware and systems
• Experience in Google Workspace Applications (GMail, Google Drive/Docs, etc.)
• Interest and good knowledge of technology troubleshooting, maintenance, and installations
• Able to work diligently, independently and under time constraints
• Positive and growth mindset with excellent customer service skills
• Ability to learn and adapt to new technology developments
• Keen interest and experience in researching and collaborating with team on seeking new technology solutions
• Ability to work cooperatively with the team
• Ability to be flexible, creative and problem solve novel technology issues in a fast paced and dynamic environment
• Mobile Device Management knowledge would be an advantage

• Willing to work in Tuas.

• Supervising generator production and ensure quality work is done in safe and efficient manner.
• Liaising with other department such as Engineering, Procurement, (not limited) to develop plan that improve production, costs, and labor.
• Diagnosing problems in the production line and providing recommendation and training.
• Establishing safety procedures and protocols that take the worker well-being into account and also minimize carbon footprint.
• Keeping abreast of advancement in engineering and production and sharing knowledge with co-worker.
• Identifying, documenting, and reporting unsafe practices.
• Drawing up production schedules and budgets for projects.
• Schedule meetings with relevant department and stakeholders.
• Analyzing all facets of production and making recommendation for improvement.
• Obtaining any materials and equipment required.

1) Project Management

• Assist Data center project and work with all stake holder to ensure all related matter is close and delivery on time.

2) Production Procedure

• Ensure Production is up-to-date including all related process chart, check sheet, maintenance check sheet.
• Preparation of risk assessment document including organizing.
• Prepare any special request procedure for external use.
• Prepare Process Failure Mode and Effects Analysis (FMEA) for production.
• Review Production safety compliance.
• Attend monthly safety meeting and provide input to safety committee, update any new safety protocol into procedure and briefing to Production supervisor.

3) Production Down Time Report

• Prepare monthly Production down time report.
• Production time study for all the process and initiate improvement.
• Analyze downtime and proposal improvement action with related stake holder such as Engineering, QA, Procurement, Production and others.

4) SAP Process

• Perform raise Purchase Requisition for approval.
• Study and analyze production manhour and discuss with Supervisor for consistency.

5) Facility Improvement

• Renew and follow up expire MOM certification for lifting, compressor.
• Follow up forklift maintenance.
• Maintain production jig list and register.
• New facility proposal, scheduling and coordination to ensure project complete on time and meet specification including inspection and commissioning.

6) Witness Test Support

• Support and discuss with QA for comment related to production issue.

7) Calibration

• Review calibration record and update the calibration record list.
• Request quotation and arrangement calibration. Coordination with Production supervisor for arrangement.

Requirement

• Degree in Engineering (Mechanical/Electrical/Mechatronics).
• 3 - 5years of experience.

• Experience to read drawing.
• Proficiency in MS office.
• Analytical, problem-solving, and critical thinking skills.
• Superb written and verbal communication skills.

Application Support Engineer

• Working Hours: Shift Work
• Working Location: Central
• Remuneration package: Up to $4.5k + AWS + Performance Bonus

Responsibilities

• Running on 24/7 shift level 1 application support.
• Assist in the maintenance of 24/7 applications, high-availability systems
• Identify and document user and system issues
• Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue
• Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately
• Manage stakeholder relationships with management, other technology teams or end-user clients on a day to day basis
• Conduct application testing, support client application testing, and collect and summarize test result
• Create and maintain job schedules, job tracking, client communications, team communications, Web reports, and other documents that may be required
• Train users on applications and help them resolve application issues
• Liaise closely with business users and build good rapport
• Handle escalations and manage client expectations on an ongoing basis

Requirements

• Qualification in Computer Science or equivalent
• Experience with some programming languages(HTML,JAVA) will be an added advantage
• Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
• Comfortable working directly with end users
• Willing to work on rotating shifts including weekends and public holidays

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43439" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

• Study and evaluate new method and materials to improve current process and manufacturing capability.
• Conduct DOE to determine the key process parameters and product characteristic.
• Assist production in setting up machine operation procedure and safety guidelines.
• Implement new process.
• Explore possibility of reducing material standard usage or cheaper source.
• Determine the root cause for sample rejection for process related issue.
• Adhoc duties as assigned.

Requirements:

• Degree in Mechanical/Electrical/Materials Engineering or equivalent.
• Diploma with 2 to 3 years working experience.
• Good trouble shooting and analytical skills.
• Independent, creative, resourceful and able to take pressure.
• Good communication, report writing and presentation skills.
• Williing to commit 12 hours shift work is a plus.

12 hours shift work

Loyang Area

Manufacturing Industry

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

- Provide customer service and attend to customers' queries with regards to claims

- Place outbound calls and follow up with claims cases, which may include outdoor activities, i.e. collection of documents from customers and medical provider (if applicable)

Requirements

- GCE A Level / Diploma in any field

- Prior customer service / call centre experience

Job Scope:

• Responsible for all preventive and corrective support functions to ensure customer satisfaction
• Provide technical support to customers to ensure consumer needs are met
• Report issues and customer feedbacks to regional support team
• Review and maintain spare parts in own c-location needed to support local operations
• Adhere to procedures and processes to ensure department’s KPI are met
• Ad hoc duties as assigned

Job Requirements:

• Diploma or Degree in Biomedical / Electronics / Mechatronics Engineering or relevant fields from a recognized institution
• Preferably with 3 years of relevant experience in IVD market or in technical support / field service experience handling biomedical equipment or related medical products
• Good communication and interpersonal skills
• Good analytical and trouble shooting skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Our SIEM & Automation team works closely with other security analysts to deliver security content to monitor security threats, and automate the escalation / response for our customers. You will play a part in the team to research, design, architect and implement security use case and automation playbooks.

If you are someone with a strong passion in security technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

Order Number: 478617

Responsibilities:

• Responsible for designing, implementing, and optimizing software algorithms that enable image processing, computer vision, and machine learning functionalities on semiconductor hardware
• Design cutting-edge PC-based automated visual inspection systems through the development of high-speed image processing algorithms, collaborating on projects involving very high-resolution imaging.
• Execute statistical image analysis to ensure the reliable inspection of IC devices in real-time, high-volume semiconductor production environments.
• Innovate and implement advanced software solutions to enhance the efficiency and accuracy of automated visual inspection processes.
• Collaborate with cross-functional teams to integrate and optimize software for seamless performance within semiconductor manufacturing workflows.

Requirements:

• Possess at least 3 years of Computer Vision and image processing experience.
• Experience in 3D Vision techniques, GUI design and Computer Graphics.
• Strong in C++ Programming Language and windows programming.

We regret that only shortlisted candidates will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771

Responsibilities:

• Managing of incoming calls and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customers’ complaints, provide appropriate solutions and alternatives; follow up to ensure resolution
• Follow communication procedures, guidelines and policies

Requirements:

• Minimum 1 year of experience in the related field
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Able to work retail hours, weekends and public holiday

Those with more experience will be considered for Senior CSO

Industry/ Organization Type: Manufacturing/ Production

Position Title: Lead Process Engineer (Injection Moulding)

Working Location: North - Yishun

Working Hours: 5 days (Mon – Fri, 8.30 am – 5.30 pm)

Salary Package: Up to SGD 8000 + Performance Bonus

Duration: Permanent

Key Responsibilities

• Establish process conditions through scientific moulding for existing/new products

• Troubleshoot moulding processes and material or equipment issues

• Evaluate tooling for areas of concern, areas of improvement for quality and efficiency, and recommend improvements to optimize moulding, set up, and overall manufacturing

• Collect and analyse data on individual processes to identify and improve process capability

• Document and maintain Mold process sheets for accuracy

• Support process technicians through training in scientific moulding practices

• Leadership role in continuous improvement and cost reduction activities

• Use Lean Manufacturing, Six Sigma, and other techniques to analyze process data to determine capabilities as well as improvements

• Manage projects, and ensure all tooling is executed smoothly and efficiently against an agreed plan

• Perform evaluation and development activities to provide solutions for technical problems to sustain and improve production yield, quality, process cycle time and cost reduction

• Lead team in problem-solving – identification of problems and analysis of the root cause

• Conduct proof of concept (POC) evaluation and design of experiments (DOE) during development, establish baseline process and metrics

• Lead design of experiments (DOE) to establish a stable and robust process that can be handed off to production personnel •

Requirement

• Diploma in Engineering or Sciences

• Min. 5 years’ experience in plastic injection moulding environment

• Experience in process capability studies and tooling technical incline is a plus

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368