Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Bishan Community Club)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

You will be part of the Product Certification team that review and certify building construction related products, ensuring that they comply with the relevant safety, performance standards and regulatory requirements.

Key Responsibilities:

• Review and process applications for approval of fire safety products (e.g., fire rated door; fire resistant system and building material) to ensure compliance to safety, performance standards and regulatory requirements
• Make informed decisions on granting the relevant certifications based on the evaluation of:
• Product test reports
• Manufacturer’s quality assurance process flow and quality system
• Factory and site inspection reports
• Liaise with regulators on clarification of legislation requirements and certification standards

Key Requirements:

• Bachelor’s Degree or Diploma in Mechanical Engineering or any relevant fields with at least 2 years of relevant experience in construction or manufacturing environment or in testing of building construction products
• Possess relevant knowledge of technical standards for construction products such as fire safety materials; fire rated door will be an added advantage
• Knowledge of quality system and experience in applying ISO IEC 17025/ISO17065 will be an added advantage
• Excellent verbal and written communication skills
• Proactive team player with the ability to work independently in challenging projects and timelines
• Meticulous, efficient, enthusiastic, and resourceful with a "can-do" attitude
• Highly service-oriented with good people engagement skills

Brief description of the Restaurant

We are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do.

Job Descriptions

• Work as a member of the Kith team to perform duties including order taking, serving, clearing of finished plates/dishes/cups/glasses, general cleaning and handle cashiering duties
• Up-sell menu items and daily specials
• Proactively offer information and alternatives to help customers and take the initiative to ensure that all menu offerings are in stock, check on customers’ order and provide recommendations for food/beverage menu
• Responsible for keeping café area/side station clean, neat, well stocked and organised
• Familiar with performing opening/closing shift duties without supervision
• Familiar with POS system and ensuring orders are entered accurately
• Maintain positive customer service
• Undertake other assignments and/or ad hoc duties as and when required
• Report to the Outlet Manager/Assistant Outlet Manager

Benefits

• Signing bonus of SGD 500
• starting leave days: 8 days
• Incentive payout for hitting sales target
• Birthday vouchers to employees' on their birthday month
• Long service award

Working hours

• 44hrs / week

Key Responsibilities:

• Provide test services and technical advice to customers on cable products
• To interpret test methods/procedures and exercise sound judgement on the methodologies as well as results
• Collaborate with vendors and other departments to resolve engineering issues or testing requirements
• Coordinate with clients, suppliers, and sub-contractors to ensure smooth execution of projects
• Continue to build up technical and engineering expertise in the field of electric cable testing
  

Key Requirements:

• ITE/Diploma in Electrical/ Electronics/ Mechatronics Engineering or related studies
• Candidates with no prior experience are welcome to apply
• Familiarity with ISO 17025 standards with prior experience in quality control and the test industry will be an added advantage
• Result and service-oriented individuals who possess strong interpersonal and communication skills, with the ability to interact with all levels of staff
• Proactive team player but with the ability to work independently in challenging projects and timelines
• Enthusiastic and resourceful with a “can-do” attitude
• Be prepared to take on short-term travel within ASEAN region
  
  

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos (will need to visit other welfare home for meeting)

Salary range: SGD 2500 - SGD 3000

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Coordinate the implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Job Requirements

• Experience in programme coordination, preferably in a social service or healthcare setting
• Relevant working experience in healthcare or social service sector

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Roles & Responsibilities:

· Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support in the following areas:

- Presentation

- Demo

- POC

- proposal writing

- compliance table

- Statement of Work (SOW)

- Training/Product Enablement

· Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training

· Responsible for conducting hands-on POC independently

· Independently present vendor’s solution to partners and end-users

· Provide updates and trainings to partners and end-users when required

· Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure

· Provide timely and accurate reporting

Requirement:

· Degree / Diploma in IT / Computer Studies or equivalent

· Minimum 2 years of hands-on experience in IT network and Cybersecurity domain

· Strong knowledge of security and networking infrastructure environment

· Process good analytical, communication, interpersonal and personal skill

· Good attitude with willingness to learn

· Demonstrate high level of independence

Preferred:

· Prior working knowledge of Netpoleon Singapore products and services (please refer to our website for the list of products and services that we carry)

Other Information:

· Working hours: 9am to 6pm, Mon-Fri

· Salary will commensurate with qualifications and experiences

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Seeking an independent and passionate Amazon Web Services - AWS Cloud Specialist to be part of Cloud implementation projects.

Mandatory Skill-set

• Degree in Computer Science, Technology or related field;
• At least 1-3 years of experience in IT infrastructure role with 2 years in Amazon cloud related experience;
• Hands on experience in AWS Services (EC2, Network, ELB, S3/EBS, etc.)
• Experience in implementing cloud automation with application deployment;
• Solid expertise in designing and deployment of cloud based solutions using Terraform, Ansible, cloud formation;
• Practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment.;
• Experience in CI/CD frameworks like Puppet, Maven, AWS Code Commit, AWS CodeDeploy;
• Knowledge of IP networking, VPN's, DNS, load balancing and firewalling;
• Strong communication skills to interact with various audiences and groups, whether technical, business or executive;
• Flexible to work on weekends and non-business hours;

Desired Skill-set

AWS Certifications.

Responsibilities

• Design, test and implement Cloud based system architectures for Amazon Web Services;
• Provide technical expertise to define and support the delivery of applications leveraging a cloud based architecture;
• Consolidate accounts in AWS organisations along with defining policies and standards for AWS organisation;
• Design transformations of on-premise connectivity to public cloud;
• Actively involved in Virtual private cloud (VPC) architecture;
• Develop architecture to ensure system stability, interoperability, portability, security and scalability;
• Evaluate and recommend technology or solution based on technical capabilities, functionalities, costs vs benefits and risks criteria;
• Define, document and communicate AWS cloud management activities and inventory;
• Continually grow and develop new skills for hybrid cloud.

Senior / Vision Development Engineer | EEE/ Software Engineer | Kaki Bukit

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location Kaki Bukit
• Salary: $3,000-$4,800

Requirements:

• Degree / Diploma in EEE/Software Engineering/Computer Science.
• For Senior Position - More than 3 years working experience in vision application development with hardware selection and software implementation
• For Engineer Position – 1 year working experience in vision application development with hardware selection and software implementation
• Experience in software programming using C# with Microsoft Visual Studio.
• Experience in PC based software design and implementation in auto machine/equipment development will be an added advantage.
• Experience in Microsoft C++ will be an added advantage.
• Must be able to travel in short notice and good in customer engineering

Jobs Scope:

You are required to develop and maintain new and existing vision applications. Key functions include requirement analysis, sample evaluation, hardware testing, image analysis, software design, coding, testing, integration, documentation and customer training.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

System Engineer

Salary: $3000 - $4500

Location: Bukit Merah

5 days

Job Description

- Overseeing customer’s requirements and work closely with customers' IT vendors and maintenance support vendors

- Taking ownership of customers' technical issues reported & tracking them through resolutions timely and escalate to appropriate channels when applicable

- Plan and execute project based installations and implementations

- Provide technical support to customers’ end-users and diagnose problems through onsite or remotely troubleshooting

- Support technical needs in customers' environment through integration of new and existing technologies

- Manage and perform preventive maintenance

- Prepare project documentations for deployments

Job Requirements:

- Diploma or Degree in Computer Science/Computer Engineering/Information Technology

- Professional Certification in Microsoft Certified Solution Associate is an added advantage

- Min. 2 year experience as System Administrator or Network Administrator or similar role

- Familiar with various operating systems and platforms

- Resourcefulness and problem-solving aptitude

- Good communication skills

- Able to join immediately or within short notice is an advantage

EA Name : MANPOWER ACCESS PTE LTD

EA License No : 13C6854

EA Personnel Name : Chong Wei Ley

EA Personnel Registration No : R22108644

The Candidate should be able to perform the following tasks,

· To monitor the installation progress as well as coordinate with Clients, Consultants, Subcontractors to ensure efficient and timely delivery of assignments.

· To report and monitor the progress of the project to the Project Manager.

· To supervise and ensure works are in accordance with the contract drawings and specifications.

· To prepare method statements, shop drawings, installations / T&C check sheets, work progress reports, and other relevant documents for M&E-related works with project teams.

· To coordinate with subcontractors and consultants on preparation and submission of shop drawings.

· To assist the Project Manager to negotiate/procuring materials, equipment, and labor in accordance with (or below) the allocated approved budget.

· To hold technical discussions with various stakeholders to resolve technical / site issues.

· To have experience in working at Data Centre.

· Mechanical: Familiar with VAV / VRV / cooling tower / Chillers / chilled water pipe / A&A works.

· Electrical: Familiar with retrofit / renovation / lighting control / BMS

Requirements

The candidate should also be experienced with the following.

· Building Automation Systems (Extra Low Voltage (ELV)

· Navisworks

· Knowledge on Revit will be an added advantage

· Microsoft Office

Responsibilities:

• Support after-sales services, prepare service reports.
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and
• maintenance.
• Responsible in daily field service works and operations.
• Plan training material and conduct training to clients or users.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/Refrigeration
• product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Responsibilities:

• Collaborate with pertinent stakeholders, such as Sales Managers or Proposal Teams, to gather necessary information for Tender/Request for Proposal (RFP)/Request for Quote (RFQ) submissions.
• Obtain requisite approvals and ensure timely and compliant submission of proposals according to specified guidelines.
• Monitor proposal status and diligently follow up with stakeholders to ensure timely progress.
• Generate Bill of Materials and Costing for Tender/RFP/RFQ submissions.
• Participate in Tender/RFP/RFQ review meetings and conduct site surveys when required.
• Identify and pursue new sales opportunities through inbound lead follow-up.
• Address customer sales inquiries through various communication channels, such as emails and teleconferences.
• Offer insights and suggestions to enhance bid and sales processes.
• Fulfill any other duties delegated by superiors.

Requirements:

• Possess a Diploma/Degree in Electrical/Electronic or Computer Engineering from a recognized Polytechnic/University.
• Demonstrated experience in managing proposal and bidding life cycles.
• Preferably, a minimum of 2 years of relevant experience in the Information and Communications Technology (ICT) industry.
• Proficient in utilizing Microsoft Office tools, particularly Excel, PowerPoint, and Word.
• Strong aptitude in stakeholder management, coupled with exceptional communication and interpersonal skills.
• Possess an entrepreneurial mindset with a keen focus on seizing new opportunities to engineer solutions.

Please send your resume in MS Word format to [email protected]

EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

We regret to inform that only shortlisted candidates will be notified

Responsibilities:

• Report and compilation of daily maintenance and other activities of assigned station, as well as write troubleshooting reporting pertaining to a machine down time.
• Provide improvements ideas and work within the group to further improve the equipment performance.
• Report and compilation of daily maintenance and other activities of assigned station, as well as write troubleshooting reporting pertaining to a machine down time.
• Ensure minimum downtime, quick response to trouble -shoot, rectify return to production.

Requirements:

• Min Diploma in any Engineering field
• Relevant working experiences in wafer fab / semiconductor industry
• Good technical skills including problem-solving, statistical data analysis
• Able to work in a team.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Perform diagnostics and identify cause of component failure and carry out rectification
• Perform equipment troubleshooting and upkeep production quality
• Debugging of machine logfiles and sensor data to identify causes of vehicle congestion, higher
• delivery time, faulty machine parts.
• In charge of maintenance activities, tool improvement and equipment installation
• Ensure production run smoothly by repairing and troubleshooting of polishing equipment
• Responsible in root cause analysis and recommending solution to resolve technical issues
• Handle continuous improvement, cost reduction and yield matters

Requirements:

• Minimum Degree in Engineering or its equivalent
• At least 2 years of experience in equipment maintenance in Semicon/Manufacturing
• Company
• Experienced in semiconductor industry

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us

that we may collect, use or disclose your personal information for purpose in connection with

the services provided by us.

☑ Training Provided

☑ B2B

· Responsible for acting as a liaison between customers and companies.

· Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries, serve customer by providing product and service information as well as resolving product and service-related problems,

· Attend to customer enquiries, liaise with customers on quotations/proposals, order acceptance, order fulfilment and receivables follow-up.

· Respond to quotation requests & ensure that terms and conditions comply with company policies.

· Coordinates with Logistics personnel for delivery arrangement and maintain customer communications.

· Pro-actively monitor exceptional orders & ensure appropriate contingent actions are taken to meet delivery schedule.

· Manage inventory to ensure timely storage and stock movement.

· Order management – Order closing and invoicing.

· Other ad-hoc clerical and administration duties as and when required.

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

'PLEASE STATE YOUR LAST DRAWN BASIC SALARY AND FIXED ALLOWANCE'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

Job Highlights :

• Attractive Salary Package up to $4,500
• 5 days work per week @ 8.00am - 5.30pm
• Annual Leave Entitlement : Min 15 days , Max 20 days
• Entitles AWS / Variable Bonus / Uniform
• Transport are provided on various locations.

Responsibilities

• Responsible for production operation activities to ensure smooth and efficient manufacturing process
• Liaise with cross functional department on effective corrective/preventive actions, including carry out improvement activities such as process optimization, benchmarking, etc through various statistical tools and software.
• Handle audit in accordance to TS/IATF & ISO and OHSAS requirements

Requirements:

• Degree in Mechanical/Manufacturing Engineering or equivalent.
• Good Analytical & Problem solving skills.
• 2 years with relevant experience is an added advantage.
• Self-motivated, resourceful, action-focused and result-oriented team player.
• Knowledge on TS/IATF 16949, OHSAS18001, ISO14001, SPC, FMEA and TPM will be added advantage.
• Willing to work overtime when needed
• Require to put on jumpsuit and protective mask as Personal Protective Equipment whenever it is necessary.

• Job Description (Network Engineer)
• The network engineer shall render day-to-day on-site operational management and administration of
• network and network security devices. The services shall include without limitation the following:
•  Provide Network Incident Support.
•  Provide Network Change Request support, including analyzing, plan review & implementation.
•  Implement Access Control Lists.
•  Manage the problem resolution process with maintenance support vendor on operations well as troubleshooting and resolution of network related problems.
•  Provide technical support and advice on all hardware and software in the network environment.
•  Perform routine backup and recovery for network devices.
•  Asset management and tracking.
•  Supervise and provide vendor management for external contractors.
•  Be part of the preventive maintenance team to attend to issues reported in the yard area.
•  On 24x7 rotational standby or shift duty.
•  Manage the network equipment outdoor.
• The network engineer shall have hands-on network engineering experience in installation,
• configuration and supporting network equipment including routers, switches, WLAN controllers and
• APs, and other telecommunications devices, including the following:
•  Deep understanding of OSI and TCP/IP model.
•  Proficiency in routing, switching, LAN and WLAN technologies.
•  Proficiency in networking protocols (e.g. OSPF, IPSEC, BGP, QoS, 802.11, RADIUS,
• TACACS+, DNS, DHCP)
•  Ability to perform in-depth troubleshooting and analysis of connection session issues using
• firewall logs and network analyzer tools.
•  Proficiency in Network Security concepts with proficiency in configuration of Cisco, Check Point
• and Palo Alto security products.
•  Proficiency in cellular mobile access network technologies (3G/4G/5G).
•  Proficiency in DWDM technologies, optical networking and components involved. ADVA and
• Huawei optical products in particular.
•  Understanding of Cisco Data Center Interconnect (DCI) framework and concepts like OTV, vPC.
•  Proficiency in switch virtualization technologies like Cisco’s Virtual Switching System (VSS) and
• HP’s Intelligent Resilient Framework (IRF).
•  Understanding of switch link aggregation concept and proficiency in link aggregation among
• Cisco switches, HP switches and servers.
•  Understanding of SDN, SD-WAN, ACI and NFV concepts and technologies
•  Network automation competency with Python, Netconf, Restconf, and RESTful API etc.
•  Proficiency in English language and good communication skill.
•  The engineer is required to attend the ‘Work at Height’ supervisor course and be certified within the first 3 months of service.
•  CCIE certified, with at least 3 years of relevant working experience managing enterprise scale networks (**Optional**).

Required Driving License

You will play a lead role in driving the overall process of ensuring that the design and development of multi-disciplinary interfaces among the different electrical and mechanical systems are compatible with the overall performance requirement. This process of managing the system interfaces and integration will be applied throughout from project design, construction and testing and commissioning phases to final completion.

You will also review technical submissions and participate in the construction, installation, testing and commissioning of these systems. You will assist Project Managers in resolving system design / system interface / site-related issues within a stipulated timeframe. You are required to manage, supervise, monitor and report project construction, testing and commissioning progress. In addition, you will assist Project Managers in preparing technical specifications, participate in tender evaluation, as well as conduct design review of new rail transit systems.

[What we are looking for]

• Tertiary qualification in Electrical and Electronics Engineering
• Relevant experience in large-scale infrastructure projects
• Good appreciation of the constraints and interface requirements of civil, electrical and mechanical works
• Strong project management and leadership skills with proven track records
• Good communication and presentation skills
• Team player who is analytical, resourceful and result-oriented
• Those without experience are welcome to apply
• Those with more relevant years of experience will be considered for senior positions

Position / Department

Administrative Executive, Shared & Corporate Services

Job Purpose

As an Administrative Executive, the person shall assist in administrative support for the Shared & Corporate Services.

He/She shall support and work closely with the Administration Manager to help ensure the smooth operations of the FSC and in general administration.

Job Description

Maintenance and Safety of Facilities

· Assist in ensuring the smooth operation of the centre's facilities and equipment.

· Engage and collaborate with teams/colleagues/external agencies to enable the good maintenance of facilities and equipment.

· Monitor and manage the efficient use and disbursement of materials, equipment, and resources of the centre, e.g., stationery, toiletries, etc.

· Identify areas of improvement and proactively make necessary and timely modifications/changes.

· Support in maintaining and upkeeping office cleanliness, including the repairs and fixtures of the facilities.

· Support the Admin Manager in the coordination and supervising of office cleaners.

· Vendors management, e.g., servicing and maintenance of facilities and equipment.

Procurement and Vendors’ Management

· Support in the purchase of materials, equipment, and services necessary for the smooth operation of the centre.

· Ensure the proper recording, filing, and tracking of service contracts, equipment, license renewals, etc.

Finance

· Payment and claims submission (Shared & Corporate Services): liaison with vendors and internal staff for payments with supporting documents before e-submission.

Others:

· HR: Support in staff onboarding/exit – issuing/return of laptops and other IT assets, office keys, locker space, etc.

· Meetings/Training: room booking and set-up, refreshments, etc.

· Any other duties as assigned.

Requirements

· Minimum 2 years experience as an Admin Executive or similar administrative role

· Proficiency in office applications (e.g., MS Word, MS Excel, MS PowerPoint)

· Equipped with basic IT competencies and user support.

· Strong organisational and time management skills

· Resourceful person with strong initiative skills

· Highly adaptable with the ability to cope with competing demands and changes.

· Strong communication abilities (verbal and written), and comfortable engaging with different stakeholders.

· Meticulous, i.e., attention to detail, and problem-solving skills

· Can multitask and prioritise daily workload.

· A team player with a proactive approach to work and a positive attitude

Job descriptions:

· Perform pre-sales roles and assist sales personnel on the proposal

· Develops ELV Product knowledge and training

· Develops project objectives by reviewing project proposals and plans; conferring with management.

· Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.

· Determines project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.

· Confirms product performance by designing and conducting tests.

· Determines project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements.

· Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.

· Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.

· Controls project costs by approving expenditures; administering contractor contracts.

· Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.

· Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

· Maintains project data base by writing computer programs; entering and backing up data.

· Maintains product and company reputation by complying with federal and state regulations.

· Contributes to team effort by accomplishing related results as needed.

Job requirement:

Candidate must possess at least Professional Certificate/Nitec, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering or equivalent.

At least 3 Year(s) of working experience in the related field is required for this position.

Preferably Senior Executive specialized in CCTV System and Card Access System

Pre and post- sales role

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Senior Customer Service Executive

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Senior Customer Service Executive is responsible for leading a team of service specialist, delivering exceptional service to the assigned customers and is able to deliver and exceed customers expectation of all the after-sales services.

Roles & Responsibilities:

• Lead and manage a team and to ensure all services are being delivered promptly.
• Review, improve and implement processes to ensure best practices are in place.
• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details
• Able to lead and manage a team

Qualification:

• Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Minimum 2-3 years of relevant working experience

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

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Job Description:

• Responsible for IT Infrastructure setup, maintenance and operations
• Provide end user support on desktop/ laptop/ printers/ networking and software. Engaged with user by IT request form for the new/ replacement of IT hardware and software installation & configuration, troubleshooting and setup
• Ensure security of data, network access and backup systems
• Good knowledge in network and servers security and problem solving
• Develop, implement and coordinate systems, policies and procedures
• Handle IT projects and system implementation which involve gathering information, designing and planning. Conduct User acceptance test and provide user training
• Manage and liaise with external system vendors such as Sage ACCPAC, ParaDM and HR Payroll system
• Provide advice and recommendations to management on process and techniques for improved work operations
• Handling all the IT functions of the Company and its subsidiary, which are located in Singapore and Malaysia respectively

Requirements:

• NITEC/ Diploma in Information Technology or equivalent
• Strong technical and analytical skills
• Basic networking skill preferably able to setup and troubleshoot
• Able to plan and work independently with minimal supervision
• Positive attitude towards learning and performing hands-on technical work
• 2 to 3 years of support experience in manufacturing sector would be an advantage

As an Analyst Programmer participate in the implementation of OFSAA FCCM suite of solutions and other applications. Reporting directly to the Project Manager/Project Lead, the Analyst will work closely with both Technical and Functional subject matter experts from the client side, and other team members on the product side, to successfully deploy and implement the solutions.

Roles & Responsibilities include

• Requirement and Gap analysis, Functional design and configuration of OFSAA FCCM modules.
• Write complex codes to enhance and configure application as per the specification.
• Testing support of configured OFSAA in SIT and UAT environment.
• Conducting Functional Training and creating functional project documentation
• Write sql statements, fine tune queries, etc.

Essential Skills

• Implementation experience with OFSAA FCCM solutions and banking related applications in Financial Services Industry.
• Excellent English written and oral communication skills. Must be able to clearly articulate functionality and requirements to both clients and colleagues at all levels, from engineering staff to senior executive management

Knowledge of Banking with Expertise in one or more of the following areas-

• Anti Money Laundering (AML)
• Enterprise Case Management (ECM)
• Know Your Customer (KYC)
• Fraud Management & Regulatory Compliance

Other Preferred Skills

• Experience of implementation on the cloud.
• Good knowledge of local regulatory guidelines

The Volunteer Management & Partnerships (VMP) Executive is responsible for recruiting and engaging volunteers to further the mission of poverty transformation with- in empowered communities. Aligned with the transformational outcome of contributing back and goodwill exchange, he/she will collaborate with the beneficiaries (also known as members), residents and other diverse external stakeholders to garner assets to enable the families towards self-reliance.

He/ she will manage individual volunteers and other diverse volunteer groups to support them in their volunteering engagement and to promote partnerships with staff and the families within our service boundary area to enhance the kampung spirit of community giving and supporting one another.

He / she will also collaborate within and across teams to identify and network for sharing of required resources to support families in their journey towards financial independence and improved family and psycho-social functioning.

Volunteer Sourcing, Onboarding and Placement

• Recruit suitable and interested volunteers from various sources (outreaches, contacts, online, community & other organisations etc).
• To network and build relationships with potential partners that have many volunteers
• Promote and raise awareness of volunteering opportunities at South Central Community Family Service Centre (SCC) that align with the centre’s mission
• Carry out suitable screening of potential volunteers
• Provision of volunteer orientation based on volunteer handbook or information about SCC including volunteering policies and volunteer rights
• Match volunteer requests and interests with the appropriate volunteering opportunity and needs of the organization using a standardized intake and interview protocol.

Volunteer Engagement, Support & Relationship Management

• Manage grievances and resolve conflicts in relationships between volunteers and internal and external stakeholders
• Engage and build relationships with the volunteers while attending to their welfare during the period of their volunteering
• Obtain volunteer feedback and assist in changes in volunteering activities
• Organize training and development sessions for volunteers.
• Produce schedules for volunteering
• To communicate appropriate programme objectives to volunteers as required
• To provide guidance to volunteers on executing effective programmes
• Monitor and evaluate volunteering activities and sessions
• To develop growing team of volunteers to support various programmes
• To identify and retain committed volunteers
• Appreciate volunteers (collaborate with platform owners) or organise volunteer appreciation initiative (s).

Plan Volunteering policies and develop volunteering opportunities

• Collaborate across teams to support development of suitable and meaningful volunteering opportunities to support the families
• Establish partnerships with external stakeholders to develop a volunteer base
• Maintain appropriate record and efficient tracking and utilisation of volunteer information and assignments in a database
• Promote volunteering internally and externally by sharing opportunities for volunteering
• Evaluate the risks associated with volunteering positions and take appropriate action to mitigate the risks associated with the activity
• Utilise social media and other marketing platforms to promote volunteering in SCC

Supporting Family Partnership Platform & Stakeholder Management

• To recruit, engage and maintain Family Partners (FP) and match suitable FPs to identified members.
• To follow up with FP and members on the continued partnership and provide ongoing support
• Managing stakeholders who are involved as volunteers/ Family partnership so as to also protect the well interests of our members.

Develop, execute and manage volunteer-driven programmes

• Manage current programmes
• Develop and plan new programmes to meet the needs of members/community.
• Timely execution and programme management.
• Programme evaluation and review.
• Communicate effectively with members, volunteers and partners to ensure programme effectiveness.

Requirements

• Diploma or Degree in a relevant discipline, preferably social science
• Relevant experience in volunteer management preferred
• People & Team oriented: The ability to work with different groups; families, partners
• Value and Worth of Communities: Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals, groups and community at all levels
• Knowledge: Rich in community and social service resources for volunteering opportunities and partnerships.
• Stakeholder Focus and following up: Identifying and responding with quality service to all stakeholders while monitoring and making necessary modifications to assignments in a fluid environment
• Engagement and Facilitation: The ability to engage/ influence others to take ownership in an interest area while facilitating conversations amongst diverse groups for continual co-creation, relationship building and collaboration.

*Only shortlisted applicants would be contacted.