Overview of the role

As a Bioquell Service Engineer, you will be responsible for the installation, qualification, validation, service, repair and calibration of a wide range of innovative bio-decontamination equipment, utilised within life sciences, healthcare and pharmaceutical environments. You will also take part in the execution of our unique Bio-decontamination services operated in Singapore and in the Asia-Pacific region.

The quality and care that we put into our products and services saves lives. A key part of this role is delivering a great customer experience; the ideal candidate will demonstrate experience in a customer facing role. Our customers expect great service and we are focused on providing exceptional products combined with a world-class level of aftercare.

Responsibilities

• To carry out planned maintenance and breakdown calls on customer’s equipment, in accordance with company procedures.
• To carry out all contract servicing as arranged with the service manager ensuring that the work programme is carried out.
• Follow product service, repair and installation method statements.
• To carry out all installation in accordance with relevant Standards, following all safety guidelines and instructions issued and as agreed with the client.
• To conduct end user training on operating of the company’s equipment.
• Execution of Bioquell bio-decontamination services in pharmaceutical facilities, laboratories and hospitals.
• Record all information of work carried out electronically or on the appropriate Service Report, ensuring the customer or authorised representative approves the work completed as acceptance that work has been carried out to their satisfaction to GMP standards.
• To carry out work in Singapore or in the Asia-Pacific region as required.
• Act as a Bioquell representative with their customers.

Key skills required for the position

• Strong background in electro mechanical principals, with preferably experience with Siemens PLC, HMI and printed circuit board.
• Be able to demonstrate a very good understanding of electro mechanical systems and products as well as strong technical diagnostic skills.
• Good communication and organisational skills are essential as is the ability to work autonomously or as part of a team.
• A positive, flexible and results orientated approach.
• The candidate should be able to work autonomously and demonstrate good decision qualities.
• Good written and verbal communication skills and in particular the ability to interact well in English.
• Experiences in pump or sensor calibration, pressure testing and HEPA filter testing would be an added advantage.
• Diploma / Degree holder in Engineering with minimum 2 years working experience in life sciences, healthcare or pharmaceutical industries.
• May occasionally be required to work on weekends to meet customer’s schedule.
• Frequent travel in the Asia-Pacific region is to be expected.
• Office Located at Gul Lane (Tuas).
• Company transport provided at Boon Lay, Jurong East, CCK, Outram Park and Bedok MRT.

Job Description:

• Assist in the organising, developing, implementing and supporting QHSE management system by providing the right advice & guidance to the users
• Continually maintain an appropriate level of awareness on QHSE
• Assist in the reviewing of internal QHSE policies & practices to ensure they are up to date & appropriate
• Assist in the conducting of hazard & risk assessments & change existing or develop new recommendations to ensure compliance
• Ensuring all equipment are calibrated accordingly & be responsible for the outgoing inspection checks
• Be part of the routine performance metrics & reporting to the upper management
• Conduct & coordinate QHSE related training which will increase proficiency in safe work practices & promote QHSE consciousness
• Responsibility of managing physical infrastructure including all the related facility maintenance/engineering, and on site security procedures

Job Requirements:

• Diploma/Degree in Engineering or related QHSE field
• Minimum 2 years of related work experience preferably in Engineering/metal fabrication environment
• ISO lead auditor certification is advantageous
• Registered WSH Officer, Fire Safety Manager is advantageous
• Good leadership, supervision and facilitation skills
• Good written and oral communications
• Good team player & able to work in team oriented environment
• Able to work in culturally diverse environment

MNC with business investment interest across manufacturing, F&B, Hospitality, Retail, Financial Services, Electronics, IT & Constructions internationally. Due to business expansion, seeking dynamic and self-motivated individual to join the Retail team as Facilities & Maintenance Technician.

Responsibilities

• Maintain retail shops and 2 offices in the best condition to maximize the customer experience by keeping high standards of maintenance, housekeeping, and security of equipment and facilities.
• Perform routine preventive maintenance and corrective action to ensure facility equipment , office and retail stores systems run smoothly and efficiently including trouble shooting for electrical fault, air conditioning fault, water pipe burst and other related facilities equipment with helping hands from contractors or external vendors
• Oversee overall daily safety activities, ensure risk assessment and control measure are implemented
• Sourcing and managing outsourced service providers to ensure all repair / maintenance work are done to our expectations.
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• And any other duties as and when assigned by the management

Requirements

• NITEC or Higher NITEC in Electrical discipline
• At least 1-2 years relevant experience within an office and retail stores environment would be advantageous
• Highly motivated and organized individual with a flexible approach to work
• Excellent attention to detail
• Ability to work independently under pressure and meet tight deadlines without compromising the quality of work or safety
• Valid FSM certificate preferred
• Working Location: East
• Able to commence within short notice

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Scope:

• Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
• Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
• Utilize ERP system for research and resolution.
• Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
• Resolve customer claims, manage credit processes, and implement corrective actions.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.
• Proficiency in Program Management and/or Customer Support.
• Capability to efficiently enter substantial order volumes into the system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Ad-hoc Duties from incharge

Job Requirements

• Minimum GCE 'A' Level / Diploma
• Able to commit 3-6 months
• Able to start work immediately

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

ISCE2 is seeking a talented Research Engineer to be part of dynamic, multi-disciplinary team to develop next generation green and sustainable technology for the biomanufacturing of fine and specialty chemicals. This position offers an opportunity to work bioprocess and bioengineering to develop scalable platform technologies for applications in green chemicals biomanufacturing. The ideal candidate is passionate about synthetic biology, science and sustainability, self-motivated, organized, detail-oriented, enjoy laboratory work, and has excellent communication and teamwork skills. The successful candidate may be responsible for but not limited to:

• Conduct experiments related to molecular biology, including molecular cloning and assembly
• Perform protein expression in bacterial systems, including protein separation and immunoassays
• Design, plan and execute experiments based on proposed project scope
• Analyze data, interpret results and troubleshoot
• Presentation at regular project meetings and summarize results in reports
• Presentation and review of relevant literature
• Assist in the preparation of scientific communications; publications, figures and posters
• Perform general lab housekeeping
• Other duties as assigned by the manager

Requirements:

• BSc or Masters degree with some laboratory experience, preferably in Microbiology, Biotechnology, Chemical Engineering or Biological Engineering.
• At least 3 years of experience
• Preferred hands-on experience with microbial culture.
• Experience with bioreactors will be advantageous.
• Preferred hands-on experience with molecular cloning and bioanalytical techniques, such as PCR, SDS-PAGE, LC-MS, Western blot, ELISA or other immunoassays, etc.
• Team player who is self-motivated and enjoy applied research work in a multidisciplinary environment
• Adaptable to team-oriented goals and requirements
• Good problem-solving skills
• Rigorous data analysis and interpretation skills
• Meticulous, attention to details and organized
• Excellent oral/written communication, documentation and organization skills
• Ability to prioritize responsibilities and multi-task

ISCE2 offers a challenging and rewarding work environment with opportunities

for career development. If you are passionate about science and sustainability,

and want to make a difference in the world, we encourage you to apply.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Overview

Do you want to further develop your analytical mind to pinpoint core issue and earn the satisfaction of resolving it ? Do you like working with fellow team members to improve your job routine and environment ? Do you crave job security and yet be at the frontier of technology?

Join us at UMC (SG), a leading global semiconductor foundry company manufacturing microchips for use in the present and for the future. In course of your work, you will learn internationally acclaimed analytical skills and techniques to apply in your work and personal life. Have the chance to work with engineers from other fields and process to resolve and improve current procedures.Seize the opportunity to take part at senior level in Quality improvement competition host in Taiwan national level and earn accolades as an elite engineer with awards and certification. Be recognized as an engineer of high calibre in Singapore and internationally.

Responsibilities

1. Day to Day monitoring and ownership to timely address in-line SPC/defect/Equipment abnormality and lot handling
2. Maintain Equipment capability for production and meet production demand
3. Engage with Production line and Process Engineers to balance tool availability for production, troubleshooting and scheduled maintenance
4. Engage in Equipment troubleshooting and production quality improvement.
5. Evaluation of new equipment/materials and retrofits of Equipment for better efficiency / production quality

Qualifications

1. Possess at least a Bachelor's Degree in engineering or science
2. Able to think critically with strong analytical skills
3. Possess good communication skills and time management skills
4. Prior leadership or competition experience in school activities will be an advantage

Candidates with at least 2 years of relevant prior working experience may be considered for a senior position

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Design Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Responsible for the creation of innovative product designs and improvement/development to existing product designs.
• Regularly engages with third parties (e.g. customers, suppliers, vendors, etc), contributing to the technical specifications development.
• Responsible for various aspects of projects and collaborates with support teams to develop operational procedures.
• Management of engineering design modifications, involving the review as well as approval of engineering’s drawings.
• Proficient in appointed meetings to ensure the compatibility, interfaces, and functionality of relevant components within associated systems.
• Attends project meetings, where technical details are presented.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Engineering or equivalent
• Minimum 6 years’ relevant working experience
• Understanding of various industry standards and offshore operations

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

• Participate in ideation and concepts sessions with end user and product owner
• Convert high fidelity prototypes into working web application
• Produce maintainable and testable code
• Perform unit testing, system integration testing and project implementation with knowledge of methodologies and procedures for application testing and quality assurance
• Work with backend development team to create and optimize solution
• Work closely with DevOps engineer for release management

Requirements

• Degree in Computer Science with At least 4 years of experience in building Front-end applications
• At least 2 years of experience in developing SPA (Single Page Application) using ReactJS, Typescript, Redux, React-Router, Axios
• Proficient with ECMAScript up to ESNext
• Experience in Unit test and code coverage tools e.g. Jest, Cobertura, Sinon, Chai
• Passion for creating a great user experience and interactions
• Strong team work and communication skill

Licence No: 12C6060

• Handle customers’ queries (via telephone / email) escalated from Call Centre

• Handle queries from walk-in customers

• Handle first level troubleshooting with regard to the Internet e-services

• Escalating complex queries for superior’s intervention

• Engaging customer in change management campaigns

• Suggest improvements arising from feedbacks or interaction with the customers

• Submit daily report in a timely manner

• Meticulous

• Good interpersonal and communication skills.

• Result oriented

Company: Machinery/Manufacturing Company

Location: West

Position: Sales Engineer (Japanese speaking) (Job ID:18772)

Job Description

• Establishing new accounts for plant equipment (30%)
• Maintaining relationship with current clients (70%)
• Targeting from Local / Foreign companies and factories in S.E.A
• Exchanging and translating information with Japan Headquarter and Local service team

Job Requirement

• Japanese language is required to liaise with Engineers in Japan HQ
• Bachelor Degree or Diploma in Marketing, Business Development or relevant field
• Sales, customer service, and engineering background is preferable
• Experienced in working with MS Words, Excel, Powerpoint
• At least 3 years’ experience in manufacturing / semiconductor industry or min. 1 year experience in Sales
• Strong analytical skills, with the ability to create financial reports and conduct cost analyses
• Willing to travel when required(Including foreign countries)
• Strong customer service and negotiation skills

Interested applicants please send your resume to [email protected] with email subject header "Job Application for [Sales Engineer (Japanese speaking) (Job ID:18772)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Job Description:

Cleaning of interior window, window ledge and window grill

Wiping of interior & exterior furniture/wardrobe surface

Wiping of ceiling fan

Wiping of exterior of aircon

Sweep/vacuum of floor

Mopping of floor

Washing & disinfecting of sink and basin

Washing & disinfecting of toilets

Wiping of all sanitary fitting

Requirements:

Physically fit

Team Player

Able to handle chemical and cleaning solution

(On-the-job Training Provided)

Equipment Design and Development - Develop and build prototypes and run tests to measure their level of function. Provide Equipment Costing - Calculate cost estimates for final product designs, and release reports to supervisors, incorporating costs of labour, material, delivery and overhead. Responsible for equipment specification and buyoff - Record and evaluate testing data, altering designs and necessary to bring them to safety, performance and efficiency standards. Design data and calculation for DFMEA process - Design products using CAD, and consult with engineering and manufacturing teammates to ensure that designs are feasible. Sequence study - work with control engineer to optimise the sequence flow through the design optimization. Design for manufacturing DFM. Project management and participate in assembly, installation, operation, trouble shooting of equipment. Documentation - Prepare BOM, Operation Manual, Training Manual, etc.

• MNC Company
• Basic $4000 - $4500 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided

Job Responsibilities:

• Carry out data validation for Company spec-in to customers' complex parts design
• Conduct evaluation of mechanical, thermal, and chemical properties under specified conditions for new application development
• Carry out aftermarket failure analysis using various operating machines (FT-IR, SEM, DSC etc.) to maintain existing business
• Provide technical support to the factory QC team in inquiries related to Company production process technology
• Responsible for quality engineering as well as providing support to incoming and in-process quality operations
• Assist in the set-up of laboratory equipment including routine maintenance and safety checks
• As part of ISO 17025 committee members to maintain QMS and carry test according to ISO conditions
• Carry out standard laboratory procedures under supervision
• Data collection for customer technical issues/customer unique inquiry
• CAE parts design proposal with Company
• Injection molding condition support, advice
• Other ad-hoc duties as assigned

Requirements:

• Diploma / Degree in Polymer / Chemical Engineering or equivalent
• Knowledge in Polymer / Plastics is a must
• Travel within Southeast Asia as and when needed

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Maintenance

• Provide technical services to maintain and troubleshoot back-end systems of Traffic Management Systems.
• Provide day-to-day onsite and remote support on workstations and network equipment such as routers, firewall, switches, servers and storage.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Provide support in root cause analysis identified by team members together with the Superior.
• Provide 24/7 on-call and Scheduled stand-by duty for maintenance and other operational support.
• Train and guide team members on the maintenance process, procedures, and systems.
• Sourcing for reasonable and reliable procurement of equipment.
• Committed to attend to any operational and maintenance issues.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and following up and close all incidents, issues and requests timely.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve
• Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.
• Other operational and maintenance duties as assigned by Supervisor.

Project

• Attend project related activities that include deployment in setting up of Back-End system, installation and testing that comply with client’s technical requirements.
• Lead and monitor technician for project installation site work.
• Provide support in conducting site survey.
• Responsible for the documentation of technical design details and in proper filing in accordance to ISO requirements.
• Participate in technical discussion and provide technical assistance in preparation for all support to tender requirements.

Qualifications and Education Requirements

• Diploma in Computer Engineering or Electricial & Electronics Engineering.

Work Experience Requirements

• At least 2 years of working experience in the related field is required for this position.
• Able to commit Scheduled Shift work
• Fast Learner and can work under pressure.
• Resourceful, team player and able to work independently.
• Good communication and interpersonal skills to work with all levels of internal and external users.

• Establish new and maintaining existing relationships with customers.
• Manage and interpret customer requirements and calculate quotations for clients.
• Perform pre-sales technical assistance and product education.

Requirements:

• Diploma in Electronic, Mechanical/Mechatronics Engineering
• At least 2 years of sales experience in cleanroom environment/semiconductor industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles and Responsibilities

• Troubleshoot Windows Hardware and Software issues to resolution
• Perform system tuning, performance reports and root cause analysis
• Perform network troubleshooting to determine system or network related issues
• Implement local and SAN storage when required
• Handle server permission and implement strict security guidelines
• Perform moves - adds - changes – upgrades to Windows servers
• Create and implement Change Requests using standard Change Management processes
• Engage third party hardware and software vendors to resolve issues
• Perform patch updates to servers and able to rollback problematic patches.

Requirement and Skills

• Ability to set direction and prioritize work and resources based business and client needs
• Participate in Technology Road Map tracking and provide recommendations as needed
• Working experience with System X, Windows, VMWare vSphere 4 and 5, ESXi, vCenter, VMWare Clustering and Windows licence management with KMS
• Solid understanding of networking basics such as DVS, vSwitchs, routing, vlan tagging, - - Working experience on virtualization on System X including hyper threading, and resource virtualization.

Purva Sholapurkar

EA Licence Number: 17S8727

Registration ID is R22109878

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Quess Singapore | A Leading Staffing Services Provider in Singapore

One of the top players in Singapore’s staffing industry, Quess Singapore transforms your talent acquisition with digital-first staffing solutions and innovative strategies.

EUC Engineer (Fixed shift)

Brief Description:

End-User Support, strong in supporting all windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Experienced in troubleshooting both desktop/laptop hardware and software.
• Single point of contact for end-users to log incident and service requests via email and hotline.
• Support user queries or issues are captured and validated for further processing.
• Coordinate with different support teams (including vendor coordination) to ensure issues are resolved with proper resolution recorded.
• Adhere to the SOP and Policy defined.
• Responsible for Call logging, Assignment, Incident Management & Coordination, Call Tracking and follow‐up until closure within the agreed SLA.
• Implementing best practices to reduce time and increase efficiency.
• Incident ownership, monitoring, tracking and communication with all parties.
• Focus on First Call resolution to ensure early closure of tickets.
• Day-to-day onsite IT support for hardware and software issues involving end-user desktops/notebooks, client’s network connectivity
• Install applications/software and apply updates/patches to desktops, notebooks and other end-user computing devices
• Preparation of desktop/notebook system image
• User account management (Account creation, deletion, modification, and reset password in accordance with Customer's process and procedures)
• Perform file backup, migration and restoration for end-users' desktops/notebooks

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience with hands-on experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Location: Jurong, Suntec, East Coast, Punggol

Working Hours: Fixed shift
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)

Commencement: Immediate

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net’s Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asia’s Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It’s uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net’s facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Presale Technical Consultant (Network & Security)

Our Esteemed and Reputable Client is looking for a Presale Technical Consultant (Network & Security).

Responsibilities:

• To work with sales team to identify, design, architect and provide technical solutions for our customers
• To provide ICT Infrastructure solutions to Customers.
• Work closely with the sales team to provide technical proposals, presentations and solution bill of materials for tenders and RFPs.
• Conducting Proof-of-Concept to showcase its technical feasibility
• Liaising with Product Managers to provide feedback from clients about product requirements

Requirements:

• Solid experience in providing Pre-Sales, Consultation work on ICT Infrastructure related matter.
• Strong in IT system infrastructure solutions.
• Experience in handling IT systems or communication technology would be an advantage
• Experience in SI / Consulting environment preferred.
• Min. 2 years of Pre- Sales experience on ICT Infrastructure
• Possess PMP, ITIL would be advantegous
• Min. Degree in Computer Science or equivalent.
• Excellent interpersonal and customer interface skills, able to socialise and engage with partners, stakeholders and team members well.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

We are looking for an Application Engineer who enjoys interacting with customers and likes to work in an autonomous environment. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
• Assist Sales Representatives with plant surveys of prospective customers.
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
• Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Support services include: Water Chemistry checks, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management and top-up.
• Follow Ecolab safety guidelines and incident reporting requirements.

Requirements:

• Technical Degree or equivalent education with industry experience is preferred.
• Must have knowledge of and experience in materials, scheduling, inventory, manufacturing and installation processes.
• Excellent organizational, interpersonal, verbal and written communication skills are essential.
• Ability to manage multiple projects simultaneously and maintain project schedule timelines.
• Someone who can think logically and interject common sense and is prepared to make decisions.
• A self-motivated, goal oriented, as well as a team player

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Service Delivery Manager

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Working days: Mon-Fri | Office Hour

Location: Woodlands

Job Responsibilities:

• To carry out preventive or corrective maintenance of the scientific equipment

• To install and commission the equipment

• To perform troubleshooting and repair on the equipment, board level, component level.

• To be able to troubleshoot vacuum systems

Job Requirements:

• At least a Diploma or Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronics) or equivalent

• Min. 10 years in scientific equipment and troubleshooting

• Candidate must be responsible, enthusiastic and enjoy meeting new challenges

• Candidate must be able to work independently and under pressure conditions

• Candidate will be required to work overtime, on standby and on call on weekends or Public Holidays when the needs arise

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891