Job Description

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of products, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work.

Requirement

• NTC2 or Diploma in Electrical/Process Instrumentation / /Mechatronics Engineering.
• Preferably 1-3 years’ experience in service/engineering position in oil & gas, process industry.
• Candidates without prior experience can be considered (have to possess a valid class 3/3A license)

Interested applicants please send your resume to [email protected] for express processing.

To help process your application, please visit www.gmprecruit.com to upload your resume on our website.

Thank you.

GMP Technologies (S) Pte. Ltd. | EA License: 11C3793

Kyle Hui | EA Personnel Registration: R1333144

Job Purpose

Assist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.

Duties and responsibilities

• Provide high-quality front-of-house services at Arts House Limited venues.
• Function as Venue Officer (as scheduled), delivering excellent customer service to all patrons and visitors.
• Assist managers in maintaining venue standards and ensuring consistency in venue operations.
• Supervise the upkeep and presentation of public areas.
• Support the coordination of special events and gala performances when needed.
• Address and resolve issues or complaints.
• Ensure adherence to safety protocols and emergency evacuation procedures.
• Conduct public tours of the venues, as required.
• Provide hospitality services for partners, guests of honor (GOH), and VIPs.
• Maintain the Customer Service counter/front-of-house, including the display of posters, brochures, and other materials.
• Lead in-house tours at AHL venues.
• Manage and supervise casual staff during performances and events.
• Assist the Customer Service Manager with the training of casual staff, as needed.
• Carries out general customer service duties, including reception tasks at the Information Counter.

Qualifications

Educational qualifications

• Diploma with a good pass in English or equivalent work experiences

Experience

• 2 years' experience in customer service or event management

Specific Skills required

• Strong customer service skills, with the ability to interact with the public in a friendly and professional manner.
• Excellent interpersonal and communication abilities, proactive with the capacity to think quickly and solve problems effectively.
• Proficient in spoken English and a second language.
• Basic computer proficiency, including Microsoft Office.

Note: This is a 2-year contract position. Required to perform shift duties.

Service Crew Responsibilities:

- Greet and welcome customers in a friendly manner

- Be knowledgeable of the food & beverage menus

- Prepare outlet for service - table settings, top-up of condiments, and other preparatory tasks

- Provide customer service, take orders, and be able to give good recommendations

- Maintain cleanliness of the outlet

- Any other ad-hoc duties

Benefits:

- Sales incentives

- Attendance incentives

- Annual leave

- Medical expenses coverage

- Taxi claims when applicable

Non experienced candidates are welcome to apply!

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

The Job:

• Attends and administers to all after-sales services over WhatsApp, emails and incoming calls. Verifies truck status and co-ordinate with workshop in-charge to dispatch jobs to technicians and update status to customers.
• To administer internal and external administrative matters e.g. internal liaising with service admins on ops administrative matters, personnel administrative matters, etc. External: Daily status update to customers, Airfield vehicle permit application etc.
• To assist workshop in-charge to liaise with vendors on ops required items/parts and other engineering jobs
• To co-ordinate with workshop in-charge in planning of PM schedules and dispatching to customers

The person:

• GCE N or O level
• 3 years’ working experience
• MS Excel, Word and PowerPoint
• Basic IT skills and knowledge
• Administration support to the department, assisting in document processing
• Works well under pressure
• Team player

Why us?

• 5 days’ work week
• German MNC
• Bonuses

Job description:

• Dealing with clients on incoming queries, ensuring timely and effective
• Execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
• Keeping record for import & export documents (Certificate of Origin, Letter of Credit Shipments)
• Receiving claims from clients and provide reception duties for incomings calls
• Dealing with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers
• Experience in import & export and customer services for manufacturing industry

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

As Infrastructure Engineer you will be required to implement and support monitoring, automation and batch scheduling tools

What will you do?

1. Understand Operation business needs and translate into technical requirement

2. To implement monitoring, automation and batch scheduling tools

3. To support post implementation tasks including patching and upgrades.

4. To recommend best practices to meet project requirements

5. Assist in POC/POV, product evaluation and tech refresh activities

Service Engineer / Technical Specialist
Location: Changi
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

To incorporate the additional responsibilities of supporting client pre-sales and after-sales, as well as handling basic administrative tasks related to marketing, the job description:

Key Responsibilities:

• Platform Management:
  • Ensure the platform's operational health, performance, and security.
  • Collaborate with product and engineering teams to troubleshoot issues and introduce new features.
  • Analyze platform usage and customer feedback to enhance user experience and inform product improvements.
• Customer Success:
  • Onboard for new customers, ensuring a seamless transition to our platform.
  • Provide continuous support, education, and guidance to customers to maximize their success with our product.
  • Develop strong relationships with key accounts, serving as the primary contact for any product-related inquiries or issues.
  • Identify and pursue upsell and cross-sell opportunities in collaboration with sales and marketing teams.
• Pre-Sales & After-Sales Support:
  • Assist the sales team with technical demos, presentations, and discussions during the pre-sales process.
  • Participate in after-sales support activities, ensuring customers are satisfied with their purchase and addressing any post-sales concerns or questions.
• Marketing Support:
  • Perform basic administrative tasks for the marketing team, such as content updates, reports tracking, and coordinating marketing materials.
  • Support the execution of marketing strategies to enhance product visibility and lead generation.
  • Collaborate with the marketing team to gather and analyze market intelligence to inform sales and marketing strategies.

Requirements:

• Diploma or Bachelor’s Degree in Business, Information Technology, or related field.
• Experience in customer success, product operation, sales support, or a related role.
• Excellent communication, interpersonal, and customer service skills.
• Proven ability to work effectively in both independent and team settings.
• Experience with CRM, marketing automation tools, and analytics platforms.
• Flexibility to adapt to changing priorities and manage multiple tasks simultaneously.
• Bilingual in both English and Mandarin (to liaise with clients and colleagues based in China where their primary language is Mandarin)

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

Job Requirement:
1. Deliver customer service over the telephone on Housing loan, car loan and auto loan on their services enquiries.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver quality service to our customers to achieve total customer satisfaction

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

What You'll Do:

• Ensure Hygiene and Safety: Follow personal, food, and beverage hygiene standards. Adhere to workplace safety and health policies.
• Customer Assistance: Attend to customers for collection, walk-in purchases, or dine-in. Respond promptly to email and social media inquiries.
• Maintain Service Area: Keep the service area and retail stock organized and well-maintained.
• Order Packing and Coordination: Assist in packing orders and coordinating deliveries.
• Support Sales and Marketing: Stay updated on sales and marketing activities. Process stockist orders and coordinate fulfillment.
• Manage Inventory: Maintain records of inventory and supplies. Ensure the latest products are updated in the POS system.
• Handle Events: Assist with planning and executing internal and external events. Set up and clean event spaces.
• Café Operations: Prepare and serve food and drinks. Ensure the café is stocked and clean. Handle cash and financial paperwork.
• Retail: Assiting customers with queries and curating bespoke chocolate collections to suit their needs.

What We're Looking For:

• Passionate About Service: You love providing great customer service and making people happy.
• Organised: You keep things in order and manage your time well.
• Team Player: You work well with others and contribute to a positive team environment.
• Detail-Oriented: You notice the small details and ensure everything is just right.
• Adaptable: You can handle various tasks and adapt to changing situations.
• Hygiene and Safety Conscious: You strictly follow hygiene and safety standards.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

- Basic F&B operations

- Assist to set and clear tables

- Assist to serve customers

- Able to commit at least 2 shifts a week

Location: 11 Mohamed Sultan Road

About GoBuB:

GoBuB is an innovative, child-led playspace designed to foster creativity, learning, and fun. Our environment supports families by offering educational activities and events in a relaxed and community-focused space. We’re seeking a dynamic, friendly, and highly organized individual to join our team as a Facilitator, where the magic of play and learning come to life every day.

Job Responsibilities:

• Engage and Play with Children: Facilitate and participate in activities that encourage children to explore their creativity and learning through play. Ensure a positive, engaging experience for children of all ages.

• Guest Experience: Greet guests (children and parents) warmly and create a welcoming atmosphere. Take the time to remember guests’ names and make them feel valued and recognized upon return visits.

• Check-ins and Guest Management: Manage the check-in process for both children and parents, ensuring a smooth and organized registration process. Handle any inquiries with professionalism and kindness.

• Event Coordination: Assist in the preparation, management, and facilitation of events, including birthday parties, workshops, and themed activities. Ensure events run smoothly and guests have a great experience.

• Light Snack Preparation: Prepare simple snacks such as toast or almond butter on sourdough for children and parents in line with our health-conscious menu.

• Space Maintenance: Keep the play and work areas clean, organized, and safe. Ensure toys, materials, and equipment are well-maintained and available for activities.

Requirements:

• Experience working with children: Previous experience in a childcare or education setting is preferred but not required. A passion for working with kids is a must.

• Customer service skills: Friendly, approachable, and able to create a welcoming atmosphere for children and parents alike.

• Organization and multitasking: Strong ability to manage multiple tasks, including guest check-ins, event coordination, and light food preparation.

• Communication skills: Excellent verbal communication, with the ability to interact comfortably with both children and adults.

• Flexibility and adaptability: Comfortable in a dynamic environment where tasks can vary, and willing to take on new challenges.

• Basic culinary skills: Ability to prepare simple snacks in line with GoBuB’s health-conscious offerings.

• Positive attitude and energy: Enthusiasm for working with kids, a strong sense of playfulness, and a collaborative team spirit.

Why Join Us?

• Be part of a passionate and fun-loving team

• Opportunity to make a real impact on children’s development and the community

• A creative, flexible, and supportive work environment

• Training and development opportunities

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Expected start date for role: 21 November 2024
• Expected salary: $800 - $2,500 per month

We are a leading supplier of premium kitchen essentials, committed to delivering the finest products to our customers. Our diverse range of high-quality rice, cooking oil, that is trusted by chefs, bakers, and households alike.

Key Responsibilities:Develop and maintain strong relationships with new and existing customers.
Identify and pursue sales opportunities to achieve targets.
Present and promote our products to potential buyers.
Negotiate contracts and close deals effectively.
Provide exceptional customer service and support.
Keep up-to-date with market trends and competitor activities.
Qualifications:Proven experience in sales, preferably in the food industry.
Strong communication and negotiation skills.
Ability to build and maintain client relationships.
Self-motivated with a results-driven approach.
Excellent organizational and time-management skills.
Valid driver’s license and ability to travel.
What We Offer:

Competitive salary and attractive commission structure.
Comprehensive training and ongoing support.
Opportunities for career growth and advancement.
A supportive and collaborative work environment.
Benefits package including health insurance and retirement plans.

Join us and be a part of a team that values quality, integrity, and excellence.

Join Us in Creating Dessert Wonders!

Are you passionate about food? Join us and create magic together in the world of desserts!

We are a unique dessert shop specializing in crafting exquisite and one-of-a-kind traditional Japanese wagashi. Our products are not just delicious but also works of art! We are now looking for young individuals full of curiosity and passion for dessert making. Whether you have experience or not, we are here to help you learn and grow.

Here, you'll learn unique dessert-making techniques and work with like-minded teammates to create amazing dessert masterpieces! Our shop is conveniently located near Tanjong Pagar MRT and MAXWELL MRT, making it easy for your daily commute. If you live nearby, it’s even more convenient! Our working hours are also flexible—our shop operates from 12 PM to 10 PM daily, and part-time shifts are available for a minimum of 4 hours, giving you ample time to balance work and life.

If you:

Love food and are eager to learn new skills

Want to grow in a relaxed and friendly work environment

Hope to create wonderful things with an energetic team

Then don’t hesitate, join us now!

Working hours: 11:00 AM - 11:00 PM

Work location: Tanjong Pagar

Language requirements: As our products are crafted using traditional techniques and methods, the only individuals currently providing product technical guidance at our new store are our Japanese and Chinese masters, neither of whom speaks English. In this situation, to ensure the proper transfer of knowledge and skills, applicants must be able to communicate in either Mandarin or Japanese.

Positions available:

Ice Beverage Maker - Part-time $8/hour

Wagashi Apprentice - Part-time $8/hour

Wagashi Chef - Full-time - Negotiate in person

Come experience a fun and unique work environment and learn exceptional new skills!

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寻找热爱美食的你，加入我们，一起创造甜品奇迹！

我们是一家独具特色的甜品店，专注于制作精致且与众不同的传统日式和果子。我们的产品不只是美味，更是艺术品！现在，我们正在寻找对甜品制作充满好奇心和热情的年轻人，无论你有无经验，我们都愿意帮助你学习和成长。

在这里，你将学到独一无二的甜品制作技巧，与一群志同道合的小伙伴一起，创造令人惊叹的甜品作品！我们的店铺靠近Tanjong Pagar MRT和MAXWELL MRT，交通便利，方便你上下班，如果你住在周边那就非常方便。工作时间也非常人性化，每天门店营业时间中午12点到晚上10点，兼职可以最少提供4个小时的工作时间，给你充足的时间平衡工作和生活。

如果你：

热爱美食，渴望学习新的技能

想在轻松友好的工作环境中成长

希望和一支充满活力的团队一起创造美好

那就别犹豫，快来加入我们吧！

工作时间：11:00 AM - 11:00 PM

工作地点：Tanjong Pagar

需要语言：我们将在新加坡开设第一家门店，由于我们制作的产品是传统手艺的果子，门店的技术指导人员将是中国和日本师傅，可以中文，日文会保持良好的沟通

身份需要：冰调配师 - 兼职 $8/小时起

和果子学徒 - 兼职 $8/小时起

和果子师傅(有经验) - 全职 面议

快来体验与众不同的工作乐趣，学习不一样的技能！

Benefits Summary:

• Attractive remuneration, great perks, and performance incentives
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field

Job Description:

• Provide daily administrative support.
• Coordinate and liaise closely with internal and external parties to arrange appointments, ensuring timely responses to customers.
• Update and maintain the customer database to ensure data accuracy and timeliness.
• Maintain accurate records of customer interactions and transactions.
• Sort and organize customer data to facilitate effective analysis and reporting.
• Perform administrative tasks as needed, including data entry and filing.
• Assist in event preparation and coordination.
• Perform other ad hoc duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Job Description & Requirements

Lift servicing and maintenance is considered by the Government as an essential service and a job that last forever.

Join the trade and earn high salary with CPF, Medical, Annual leaves and other benefits governed by MOM Employment Acts.

Job Scope:

· To carry out monthly services/maintenance on lift/elevator

Requirements:

· Minimum Nitec qualifications

· Healthy and like doing hands-on job

· Experience in lift maintenance is preferred but no necessary. Training will be provided FREE.

Earn up to $3000/month

Apply / Contact us now to find out more.

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlights

• Full Time 44 hrs per week, 5 days/ Part-time max 35 hrs per week
• Staff meals provided
• Staff discount
• Training provided
• Immediate hiring

Responsibilities:

• Assist with restaurant's front of house daily operation
• Handle customer service, example, taking guests' orders, serving of food & beverages, providing table service etc
• Ensure guests' needs are met promptly
• Adhere to superiors' instructions
• Daily ordering
• Maintain overall cleanliness of the restaurant

Requirement:

• Good communication and interpersonal skills
• High initiative and energetic personality
• Possess good working attitude with a passion for service and strong team player
• Candidates with/ without working experience are welcome to apply.

Are you ready to work in a friendly, fast-paced environment where you will meet good bosses and make good friends?

We're looking for Part Time Service Crews

Job Duties:

· Greet guests promptly in a warm and friendly manner and lead them to their seats

· Take customer orders, serve and recommend menu items

· Perform cashering duties

· Ensure outlet is clean and organized at all times

· Any other duties as assigned

Requirements:

· Good communication skills

· A team player with a “can-do” attitude

· Able to work split-shift or full shift

· Shift timing - 10.30am to 2.30pm / 5.30pm to 9.30pm

· Singaporeans only

Other information:

Working location : Various locations (Holland Village, Jalan Kayu, Balmoral Plaza)

Meals will be provided

Friendly and fun environment

Part-Timer hourly rate is $15 per hour, depending on working experience

If you are keen to apply, you may also email your resume to [email protected]