- To be in charge of day to day operations of the restaurant

- To plan for monthly promotions for the restaurant

- To work closely with captains regarding feedback from customers

- Daily to meet with chefs only monthly food promotions and ensure pre-reserved menus are in order

- To source for new suppliers for the restaurant

- To do monthly sales reports

- To hold monthly sales meeting

- To give regular feedback to kitchen staff about customers feedback on food

- Flare to communicate with all levels of staff

- Able to communicate clearly

- Fluent in both English and Mandarin

- 6 day week, including weekends, 10am-3pm and 6pm-10pm

Responsibilities:

• Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices
• Lead or participate in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables
• Develop audit plans and programs. Ensure that these documents are up-to-date and suitable to the current operating environment of the auditee
• Ensure timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to Audit Committee
• Lead or participate in other ad-hoc assignments including special projects and investigations
• Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;
• Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met
• Assist in the administration of Group Internal Audit and ensure effective and efficient usage of the Department’s resources
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Bachelor's degree in Accounting, preference will be given to those with Chartered Accountant or Certified Internal Auditor certification
• At least 5 years of relevant audit experience;
• Strong report writing, communication and presentation skills
• Analytical, independent and a good team player;
• Committed and able to interact well with all levels of staff;
• Able to travel overseas when required (once/twice every quarter).
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Incubation Manager, Innovation, Science and Technology Group (ISTG)

• Be part of a group that is safety driven and values inclusion
• Access to industry-leading technical development programmes
• Join our global leading business offering outstanding personal development & global career opportunities
• Diverse & challenging projects
• Role based in Singapore

About the role

Finding better ways to provide the materials the world needs.

We are looking for an entrepreneurial Incubation Manager as part of our newly established Growth team within Innovation, Science and Technology Group (ISTG).

This is a great opportunity for an innovative leader with strong entrepreneurial skills to drive incubation projects forward.

We are an open, connected global team that includes some of the industry’s best and brightest minds. We offer competitive, performance-focused remuneration and a wide range of benefits to reward your contribution. With a global reach, the opportunities to develop and grow your career are broad and exciting.

Reporting to the Head of Growth & Ventures and working in a challenging and exciting environment within Rio Tinto’s Innovation, Science & Technology Group, you will:

• Lead the Incubation team, helping set its vision, strategy, and objectives
• Identify and evaluate new business opportunities, technologies, and trends relevant to the mining industry and future of Rio Tinto
• Manage the incubation process from ideation to proof of concept, and thereafter ultimately to commercial scale-ups
• Work as one team with Ventures, helping generate projects from our start-up partners to help them scale and deliver impact
• Bring together and collaborate with Product Group, Functional and R&D stakeholders to leverage the capabilities and expertise relevant to each project
• Design and implement measures to assess and report on progress and value creation
• Contribute to a team culture of inclusiveness and foster collaboration, and be a relentless supporter of risk-taking by “playing to win” vs. “playing not to lose”
• Communicate complicated ideas in a simple way (verbal, written, slides) to a variety of internal and external stakeholders and senior leaders

What you’ll bring

• A commitment to the safety of yourself and your team
• Degree in a technical discipline
• Strong strategic thinking, analytical, and problem-solving abilities
• Outstanding communication (written and oral) and interpersonal skills
• A minimum of 10 years of professional experience, with a proven track record in start-ups, incubation, venture capital or similar
• Strong understanding of valuations, ideally in the context of heavy industry innovation
• Excellent leadership and management skills focused on leading by example

What we offer
Be recognised for your contribution, your thinking and your hard work, and go home knowing you’ve helped the world progress.

• A work environment where safety is always the number one priority
• A competitive salary package with annual cash incentive awards for eligible employees
• Career development & education assistance to further your ambitions
• Access top tier family-friendly health and medical programs and pension plan
• Wellbeing benefits
• Generous Rio Tinto employee share program
• Employee Assistance Program
• Ongoing individual wellbeing support for you and your family for personal and professional matter
• Leave for all of life’s reasons (vacation/annual, paid parental, sick leave)

About Rio Tinto

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.

We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win and meet opportunities.

Where you’ll be working
Rio Tinto’s Innovation, Science & Technology Group (ISTG) is committed to advancing the frontiers of mining technology and finding better ways. By bringing together the best in talent and ideas, combined with fast decision making, we are committed to accelerating and incubating the highest value innovation projects for Rio Tinto, the mining or adjacent industries and our value chains.

Growth & Ventures is a new and exciting pillar of our ISTG team, combining our existing Venture Capital fund with a dedicated Growth team focused on Incubation and Commercial Scale-up capabilities.

Every Voice Matters

At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

Responsibilities

· Part of a team that is responsible for a broad range of treasury functions which include cash and loan management, handling relationship with banks and compliance, managing foreign exchange and interest rate hedging requirements.

· Assist in any financing or funding requirements.

· Track all fund requirements, prepare forecast cashflow and provide treasury support whenever required, for the REIT's investment and divestment activities.

· Guide the preparation of management reports.

· Participate in process improvements and ad-hoc projects as and when required to.

Requirements

· Degree in Accountancy, Finance, Economics, Banking, Business Administration, or equivalent from a recognised University.

· At least 3 years of relevant working experiences in finance/treasury, preferably in the real estate industry.

· Candidates with prior experiences in a REIT environment and within treasury function, with basic knowledge of accounting treatment will have added advantage.

· Other key attributes include strong analytical and communication skills, proactive in taking initiatives and a good team player.

For interested applicant, kindly send your resume in MS. Word format.

Job code: SHEL

Email: [email protected]

EA Reg No.: R2095332 (Low Yi Ping, Sherlyn)

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals while ensuring that the major risks and risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship, conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist in AML/CFT
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Proactively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with Mainland branches and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports

Requirement

• Recognized bachelor degree and above , preferably in Business,
  Accounting, Banking and Finance, Economics or other related
  disciplines
• At least 5 years of relevant experience as relationship manager
• Excellent verbal communication and good interpersonal skills to
  handle stakeholders across multiple departments

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description
To support Corporate Banking Team in growing and servicing the Trade Finance portfolio, coordinate with Trade Ops and Client on all Trade documentation requirements, and ensuring Client satisfaction.

• Handle Trade enquiries of clients
• Liaise and coordinate with internal stakeholders including Business Unit, GTS Product Partners, and Trade Ops to ensure maximum Client Satisfaction
• Suppor RMs in TF business acquisitions.
• Engage Clients to maximize Trade Utilisation above 60% level
• Manage Trade Pricing negotiations with client, and obtain necessary approvals for trade and pricing deviations

Job Requirement

• Minimum a bachelor’s degree in Finance or any related discipline
• Minimum 5 years’ experience in Trade Financing

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

As the Assistant Restaurant Manager at IPG Hospitality's upcoming Indian restaurant, you will play a crucial role in supporting the overall operational and managerial functions of the establishment. Reporting directly to the Restaurant Manager, you will contribute to creating a positive and memorable dining experience for our guests while ensuring the smooth day-to-day operations of the restaurant.

Responsibilities:

Operational Excellence:

Assist in overseeing daily restaurant operations, including opening and closing procedures.

Ensure compliance with health and safety regulations and uphold quality standards.

Monitor and manage inventory levels, placing orders as needed and optimizing stock rotation.

Customer Service:

Foster a customer-centric environment by training and leading the front-of-house staff in delivering exceptional service.

Address customer inquiries, concerns, and feedback promptly and professionally.

Collaborate with the team to create a welcoming and enjoyable atmosphere for guests.

Staff Management:

Assist in recruiting, training, and supervising restaurant staff.

Schedule and manage employee shifts to ensure adequate coverage during peak hours.

Motivate and inspire the team to maintain high levels of performance and customer satisfaction.

Financial Management:

Support the Restaurant Manager in budgeting and financial planning.

Monitor sales, expenses, and profitability, implementing cost-control measures when necessary.

Assist in preparing and analyzing financial reports.

Quality Control:

Work closely with the kitchen staff to ensure consistency and quality in food presentation and taste.

Conduct regular inspections to maintain cleanliness and hygiene standards.

Address any issues related to food quality or service promptly.

Training and Development:

Provide ongoing training and development opportunities for staff to enhance their skills.

Foster a culture of continuous learning and improvement within the team.

Event Coordination:

Collaborate with the events team to plan and execute special events or promotions.

Ensure seamless coordination between front-of-house and back-of-house during events.

Qualifications:

Proven experience in a supervisory or managerial role within the restaurant industry.

Strong understanding of restaurant operations, including food and beverage management, customer service, and staff supervision.

Excellent communication and leadership skills.

Knowledge of health and safety regulations and basic financial management.

Ability to work flexible hours, including evenings, weekends, and holidays.

Passion for delivering an exceptional dining experience and a genuine interest in the hospitality industry.

Join us on this exciting culinary journey and be an integral part of creating a memorable experience for our guests at IPG Hospitality's new Indian restaurant!

Job Description

In partnership with the Relationship Managers, the Senior Associate, Corporate Banking (Transportation & FI) is responsible in preparing the documentation for credit application and monitoring bilateral borrowing, loan syndication, and handling on credit application, credit review, internal risk rating, and any ad-hoc periodic. Support the Corporate Banking team in developing and driving the Corporate Banking strategy and achieving its business goal. Coordinate with key internal stakeholders across the network. Provide relevant MIS to enable the achievement of business aspirations and balance sheet momentum.

• Perform financial analysis, spread sheets for the application of credit facility
• Evaluate and understand the financial risk associated with borrower and produce quality credit review periodically
• Ensure compliance with the Bank’s policy and in line with MAS regulations required for all borrower transaction
• Visit clients when required in order to achieve a clear understanding of borrowers’ profile and identify market risk associated
• Handle customers’ inquiries, liaise and develop relationship and business with Head Office, overseas branches and inter-departments as well as corporate customers
• Act as the main contact and information source in the Corporate Banking team, coordinate internal and external lines of communications with various stakeholders (e.g. Finance, Risk, Operations and Head Office colleagues).
• Support the Corporate Banking team in various group initiatives such as competitor review, market trend analysis and formulating the Corporate Banking pitch book/related marketing materials
• Co-ordination of meetings and papers, agenda formulation, project tracking and updates, action points tracking from key management meetings
• Develop various reports and presentations for management review
• Ensure timely updates of all internal and external communications/presentations
• Engage in ad-hoc projects and tasks assigned
• Perform Know-Your-Customer onboarding in compliance with the MAS regulation for all customers

Job Requirement

• Minimum a bachelor’s degree in Business or any related discipline
• 1-3 years’ relevant experience within the Banking industry, Corporate Banking space focusing on Aviation and Shipping Finance
• In depth credit/accounting knowledge and good understanding of financial analysis and KYC/AML

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description

• Support the CRO / Head of Operational Risk to develop, implement and maintain the framework (policies and procedures, templates) for Operational Risk Management (ORM) with underlying sub-risk types and monitor the adequacy of the framework. Examples of ORM sub-risk types include business resiliency, technology, third-party and outsourcing environmental, and new product.
• Act as subject matter expert and advice on the implementation of the ORM framework including risk assessments, due diligence assessments and policy dispensations.
• Initiate and oversee risk and control activities such as business process mapping, risk and control self-assessment ("RSA") and Business Continuity Management ("BCM")
• Conduct risk assessments of technologies or processes where required, e.g. Business Impact Analysis ("BIA"), third-party and outsourcing due diligence, new product etc.
• Facilitate the risk acceptance process that evaluates risk and compensating controls, identifies risk owners set conditions on risk acceptance and obtains approval.
• Monitor new regulatory requirements and conduct gap analysis against new regulations/ guidelines and the ORM framework to ensure compliance.
• Assign and communicate the responsibilities and authorities of relevant roles.
• Develop and provide training for employees to promote ris awareness and ensure relevant employees are trained on OR policies and sub-risk types.
• Define and propose risk management metrics (e.g. key risk indicator/ key control indicator) to monitor the risk and control environment; and periodically report to the risk
• support senior management in risk oversight and governance.
• Monitor that employees/ personnel and service providers implement controls that achieve the ORM's objectives and is sustainable, including the appropriateness and efficient processes for identifying, managing, and controlling ORM risks.
• Monitor and provide oversight on issues and remediations.
• Identify and report high risk, emerging risk trends and key issues to risk committees.
• Design, implement and maintain risk management tools.
• Support internal and external audit/ assessment engagements.

Requirements

• Bachelor's degree in related domains.
• 7-10 years of experience in Ops Risk Management or audit and compliance in operational areas preferably within the financial industry.
• Familiar with operational risk regulatory and legislative requirements (e.g., Guidelines on Risk Management Practices, Business Continuity Management Guidelines and Outsourcing, Banking Secrecy Act, Personal Data Protection Act) and industry standards (e.g., ITIL, SANS, NIST, ISO 27001/2)
• Advantageous to have professional certifications such as Risk Management Certifications, CISSP/CISA/CISM/CRISC/CDPSE

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Prioritize superior customer service and sales management.
• Implement professional selling techniques to enhance customer experience.
• Ensure effective staff management through hiring, training, evaluation, and discipline.
• Review merchandise assortment regularly to optimize stock levels and reflect sales trends.
• Present merchandise according to standards to maximize sales and turnover.

Requirements:

• GCE 'O' Level and above.
• Minimum 10 years of retail experience in fashion industry, including 3 years in management.
• Deep passion and expertise in luxury retail.
• Ability to inspire and influence teams, demonstrating entrepreneurial vision and maintaining high integrity and professionalism.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

1. Able to identify market trends and new fashion ideas.
2. Be well-versed in fashion apparel presentation, fashion accessories design, and all aspects of presentation and outlook of shop.
3. Establish and maintain relationships with customers and vendors, both local and overseas.
4. Able to seek out new source of fashionable products, explore overseas market independently
5. Ensure a quick and proper response to all customer requests.
6. Develop strategies for effective new fashion product launches to achieve sales, market penetration, and profitability goals.
7. Able to converse in asian markets like China, Hongkong, Thailand and Laos.

Job Description
This role focuses on ideating and executing integrated marketing projects to drive brand awareness and acquisition. He/ she will be part of the SEA marketing team based in Singapore and report directly to SEA Marketing Lead. Being a global team, he/she will have opportunities to collaborate with the marketing agencies and internal marketing team (Sydney, Singapore, Shen Zhen and London), as well as local Singapore team (commercial, sales, partnerships, merchant service team, account managers).

• Marketing strategy & budgeting - Collaborate and support SEA marketing lead with budget allocation to drive acquisitions and lower cost per acquisition
• Social/ Influencers (40%) – Identify and manage agencies to drive KOL-led campaigns; Ideate and execute new ambassador programs and campaigns to build KOL relationships (eg. client-based KOLs or external KOLs)
• Partnership marketing & events (40%) – Support sales and partnership team to build ecosystem partners, develop and run lead generation campaigns and events
• Content (10%) - Support SEA marketing lead and global content lead to contribute and build regional content strategy to drive 8 monthly regional content (eg. Customer case studies, client testimonies, blog content, co-partnership content, social media content across owned, earned and paid channels)
• CRM (10%) – Send out daily market updates emailers; support SEA marketing team in reviewing email journeys to optimize conversions down the funnel

Requirements

• Proven experience of at least 5 years in marketing and partnerships role, preferably in the fintech or Internet industry.
• Experience in marketing to SEA markets – including Singapore, Malaysia, Thailand, Indonesia, and/ or the Philippines
• Strong numerical & analytical skills to turn data into business insights and plans
• Excellent communicator, both verbal and written
• Highly collaborative & team orientated
• Proactive, results-oriented, with project management skills and ability to meet deadlines
• Thinking ‘Customer first’, and empathetic towards the customers’ pain points and challenges
• Thrive in a fast-pace working environment and openness to changes
• Comfortable working in a cross-cultural working environment and a SEA local culture lover
• Willing to travel to SEA markets occasionally

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities

• Planning the work to be done, getting the necessary personnel, and assigning the right duties to the right people
• Hiring the right people and putting them on the right sites, as well as reprimanding and firing workers when needed
• Coordinating tasks by different people on different sites to ensure uniformity upon project completion
• Ensuring timely completion of the project to build client trust while avoiding unnecessary penalties
• Working within the budget by adequately estimating the costs and cutting unnecessary expenses
• Procuring and allocating resources to ensure there is no shortage while avoiding any unnecessary delays caused by management decisions
• Managing both internal and external risks within the project’s lifetime, such as poor planning designs, and government policies, which directly or indirectly affect the project

Skills and Qualifications

• Ability to lead a team by being a good and effective communicator
• Excellence in building rapport and creating a team environment where all those with project responsibilities work well together
• Ability to maintain a high level of organization by ensuring daily job allocation
• Excellence in planning how each process should be done, how resources are to be acquired, and when the project should be completed
• Ability to determine potential risks while devising proactive ways to solve them
• Excellence in the budgeting of financial resources
• Ability to welcome feedback and use it to improve the quality of production
• Excellence in verbal and oral communication skills

Welcome to Sheldon Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Roles & Responsibilities:

• Develop trusted advisor relationships with key accounts & customer stakeholders
• Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives
• Monitors and analyses key performance metrics for online store optimisation in our Tier-2 platforms like Amazon, FortyTwo, NTUC FairPrice, Zalora, Q10, local Singapore supermarkets, and online furniture shops
• Develops, manages, and evaluates technology vendor relationships
• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Monitor client usage and follow up on trading opportunities
• Oversee online sales, inventory management, and enhancing customer journey and satisfaction.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
• Coordinating with the operations team to make testing/routing/pricing adjustment
• Work with sales and other internal teams to develop strategic plans
• Coordinate and liaise with all staff working on the same client to ensure consistent communication and service
• Prepare proposals/ projects tailored to both new and key existing clients
• Monitor and provide market information, and feedback on competitors’ activities and industry trends
• Support other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Provide regular sales reports to provide insights, monitor competition, and collaborate with the sales & marketing departments for successful project execution.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (Pivot tables, VlookUps, etc) to stay organised.
• Manages our brand’s online stores and marketplaces and analysing data to identify trends and opportunities that could lead to improved performance.

Requirements:

• Polytechnic Diploma or equivalent and above
• Ability to multitask and juggle several responsibilities simultaneously
• Proficient in Excel (VLOOKUP)
• Organizational skills and good attention to detail
• Good interpersonal and communication skills to interact effectively at all levels
• Knowledgeable of the e-commerce space, including marketing strategies, leading e-commerce website builders and sales platforms (e.g. Shopify, Amazon, Zalora), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Familiarity with web design and a keen eye for detail
• Strong analytical skills and passion for technology
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Motivated and willing to learn in a fluid and fast-paced environment
• Dynamic and fast-paced working environment

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office
• 5 days’ work week (Mondays to Fridays); 9:00 AM - 6:30 PM

About us:

Welcome to Sheldon Global Pte Ltd! We consist of 7 brands such as HOUZE (houze.com.sg), Table Matters (tablematters.sg), and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding and we want you!

Job Description:

• Act as the single point of contact between client and agency
• Digital campaign manager with proven ability to produce leads
• Planning digital marketing campaigns, including web, social media and display advertising
• Brainstorm new and creative growth strategies
• Strategize, lead and execute marketing strategies and campaigns to achieve aggressive growth target and KPIs.
• Provide meaningful recommendations on digital solutions to address business needs
• Ensure new product launches and campaigns are rolled out successfully through available integrated channel, media and all feasible platforms
• Collaborate closely with B2B, B2C Marketing & Sales stakeholders in all marketing campaigns, events & sales activities
• Build content strategy based on the business objectives, category focus and target audience
• Critically assess server strategy and advise on new approaches in response to changing conditions and needs.
• Proposing and presenting digital marketing ideas to clients and prospects
• Conduct market research to identify selling possibilities and evaluate customer needs
• Work closely with design and content teams to deliver and complete task necessary for the campaigns
• Effective project management skills from closing deals to managing clients
• Retain and grow the portfolio in order to achieve the renewal revenue target set for the year
• Understand clients’ business/brand to provide recommendation in digital marketing solutions to achieve marketing objectives
• Maintain and strengthen relationship with existing clients assigned through regular contact via phone, email or face to face meeting

Qualifications and Skills:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Advertising/Media, Business Studies/Administration/Management, Mass Communications, and Marketing, Commerce or equivalent.
• At least 2 years experience in digital marketing, media buying & online advertising, and/or affiliate marketing.
• Fluent in written & spoken English to communicate daily with international partners.
• Positive working attitude with a pleasant personality.
• Ability to multi-task and have an analytical mindset. Results-oriented, strong work ethic
• Results-oriented, strong work ethic, and a strong team player. Ability to work with a wide range of people at all decision-making levels.
• Positive attitude, with a desire to extend existing skillset and use initiative to solve problems
• Ability to build good working relationships with clients and team members
• Keen eye for aesthetics
• Possess excellent interpersonal skills
• Strong passion in Media/Online Marketing solutions
• Familiarity with eCommerce Websites and Social Media Platforms

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office
• 5 days’ work week (Mondays to Fridays); 9:00 AM - 6:30 PM

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identify training needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

We are seeking talented and highly motivated individuals for the following position:

Office Manager (Contract)

General Administrative Responsibilities

• Part of the Management Team responsible for the studio’s day-to-day operations
• Work in close collaboration with the Management Team to achieve both short & long-term goals and objectives
• Maintain a professional and positive demeanor at all times
• Assist to greet all Clients and visitors by phone and in person
• Answer and direct all incoming external telephone calls and assist with general inquiries
• Contact point with suppliers/vendors (including cleaning staff, service/repairmen, etc) to manage all procurement of office stationary, pantry supplies, and other business-related services
• Ensure accurate and proper documentation and maintain an organised and effective filing system for ease of retrieval
• Schedule appointments and calendar management for Directors
• Manage travel arrangements (including but not exclusive to flight/transport/room bookings and travel insurance) and coordination of overseas logistics and visa applications; assist in comparing quotes/itineraries for flight & hotel bookings for non-reimbursable trips
• Collection and distribution of letterbox mail and arrangement of international and local courier services
• Punctual to assist with daily office maintenance and tidiness
• Provide administrative support to Management and project teams including expenses and filing, typing, drafting, and editing documents
• Provide Secretarial support to the Directors and Undertake other ad hoc duties as required by Senior Management

Accounting Responsibilities

• Perform finance and accounting functions including managing bank balance and telegraphic transfers
• Liaise, prepare and provide support for external bookkeepers, auditors, tax agents, corporate secretarial, and other business partners
• Administer petty cash and ensure appropriate record-keeping
• Issue electronic and hard copy invoices to Clients and accurate billings to Clients
• Issue cheque payments as and when required
• Assist to review profit and loss report / month-end and year-end budgeting report
• Be responsible for tax queries, GST reporting, and managing annual staff income tax submission
• Process monthly reimbursements for employee expenses claim
• Check and process reimbursement claims for 2 Directors
• Assist in monitoring and following up on payments with the Client’s finance team
• Ensure master purchase order list and raining of PO are properly executed by staff

Human Resources Responsibilities

• Provide full spectrum of Human Resources including but not exclusive to assistance in placing job adverts, recruitment, performance appraisal, benefits
• Advise and ensure compliance with MOM and Company HR policies/ Company Handbook
• Liaise with MOM to make necessary work permit applications and renewals
• Manage to deliver end-to-end monthly payroll and pay slip processing including time/leave administration/expenses, and assistance in payroll taxes and reporting to CPF & IRAS
• Assist in drafting, updating, and reviewing memos, employment contracts, confirmation, promotions, annual increments, bonus awards, resignation acceptance, employment termination, reference letters, etc
• Assist in liaising with external insurance agents on related Company insurance (Worker’s Compensation, Public Indemnity, Group Medical, Travel, etc)
• E-submission of claims (ie. Maternity and childcare leave claims etc)
• Maintain and keep updated staff/interns' HR details and (emergency) contacts
• Maintain office e-calendar and keep track on staff movement via Group Communication Platforms
• Assist team in conducting orientation for new hires, and conduct employment termination procedures for leavers including exit interview, handover tasks, exit clearance and tax clearance, etc
• Assist in handling disciplinary cases – counseling, grievances, verbal and written warnings, dismissal, and termination

Requirements

• Thorough knowledge of, and compliance, with the Company’s administrative procedures and standards
• Empathy with a creative environment and staff’s international background
• Professional dress and presentation at all times, acting as an ambassador on behalf of the Company
• Able to demonstrate proficiency in the responsibilities of the role
• Proficiency in MS Office Suite, Xero accounting system, and InfoTech Payroll System
• Excellent verbal and written communication, interpersonal and organisational skills
• Punctual, independent and reliable, confident, courteous, and articulate
• Able to demonstrate initiative and a proactive approach to prioritise daily tasks
• Ability to take initiative in response to direction or instruction
• Excellent problem-analysis and resolution skills
• A flexible and open attitude towards new ways of collaboration and commitment to entrepreneurial spirit

Please email the following to: [email protected]

1. Cover Letter and CV

2. Expected salary

3. Date of availability

Only shortlisted candidates will be notified.

www.pomeroystudio.sg

• Provide direct reports to the technical manager on the progress of scheduled vessel machinery or equipment shutdowns for maintenance, repair, and servicing of marine machinery & subsystems conducted by subordinates.
• Oversee a team of mechanics to ensure the safe shutdown, isolation, overhaul, calibration, commissioning, and testing of marine main propulsion 4-stroke diesel engines, auxiliary machinery, cargo pumps, and deck machinery, while also monitoring daily work activities and progress.
• Perform tasks and activities, including standard maintenance and repair work such as preventive and corrective maintenance, ensuring they are executed safely and effectively in workshops or onboard vessels, such as engine rooms, pump rooms, or decks.

Requirements:

• Nitec in Marine/Marine technology/Mechanical/Aero Engineering or equivalent.
• At least 2 years of Seagoing or offshore experience as a Marine Engineer Officer (MEO), handling at least 3000 KW, meeting STCW Standard A-III/3.
• Prior experience as a service engineer working with marine diesel engines, turbochargers, or marine equipment is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Meta is looking for a Content Regulation Policy Manager with experience analyzing legislation, as well as policy and regulatory trends; developing legislative strategy; drafting policy papers; and collaborating with cross-functional stakeholders, including product, operations and legal teams to join our global Content Regulation Policy team.

The team's mission is to help develop the company’s approach to content regulation. As part of our commitment to our community we have called for new regulatory frameworks for online content—frameworks that ensure companies are making decisions about online content in a way that minimizes harm but also respects the fundamental right to free expression.

Candidates should have APAC regional expertise in content and media regulatory issues and/or law, experience working on platform policy issues (including intermediary liability and other communications and media policy issues), and strong knowledge of digital economy and internet policy issues. They should also have excellent communication, both verbally and written, and analytical skills.


This role is full-time and based in Singapore.

RESPONSIBILITIES

• Develop and draft policy positions, policy analyses and briefings on content regulation, including on emerging regulatory frameworks
• Draft submissions and responses to public consultations and inquiries
• Identify, monitor, and analyze content policy issues at the regional and international levels
• Educate and provide guidance on the company’s policy positions on content regulation to business, product, policy, ops, comms and other teams across the company
• Advise Meta business, product and other teams on content regulatory matters to guide development of products and services
• Project manage / coordinate a range of cross-functional projects and initiatives
• Represent the team in cross-functional internal stakeholder meetings

MINIMUM QUALIFICATIONS

• 5+ years of tech policy experience, preferably in content or media governance or trust and safety
• A critical understanding of the content regulatory landscape in APAC countries, particularly Australia, India, and Singapore
• Experience drafting policy analyses, position papers, consultation submissions, reports, and leadership briefings
• Experience with national or international policy frameworks for addressing online content and safety
• Experience in analyzing or shaping policies in the area of internet governance or content moderation
• Experience planning and executing cross-functional initiatives
• Experience managing a wide range of internal stakeholders
• Experience in or working with the technology industry

PREFERRED QUALIFICATIONS

• Degree in public policy, government, law, business, corporate social responsibility, or a related field
• Experience with international policymaking institutions and organizations (ASEAN, G7, EU, etc.)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are. The Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

BloombergNEF (BNEF) is a leading strategic research provider covering global commodity markets and the disruptive technologies driving the transition to a low-carbon economy. Our expert coverage assesses pathways for the power, transport, industry, buildings and agriculture sectors to adapt to the energy transition. Our analysis, models, and world's most comprehensive databases help CEOs, commodity trading, corporate strategy, finance and policy professionals navigate change and generate opportunities.

What's the role?

BNEF is seeking a highly motivated individual to join the Singapore-based commercial team who manage a wide range of client portfolios across the ASEAN region. The team is responsible for originating new client relationships, while renewing and growing existing clients, and driving partnership discussions.

Do you have a passion for the energy transition, and finance and want to be at the forefront of these exciting fast-changing industries? In this role, you'll be responsible for building new relationships and driving the growth of our business. You are professional and personable, intelligent and analytical. You balance quality and thoughtfulness with speed and agility. Teamwork is important to you, and you have a passion for providing platinum customer service.

We'll trust you to:

• Source new business opportunities and identify leads for BNEF services, with a focus on ASEAN sell-side
• Manage, renew and up-sell a book of clients
• Collaborate closely with the Bloomberg Terminal representatives in the territory to grow and expand existing relations, as well as prospecting new leads
• Coordinate client events by inviting clients or prospects, and handling logistics
• Support internal and external senior management engagements
• Respond to client requests ensuring quick turnaround
• Initiate sales activities and develop pipelines
• Provide constructive feedback to product and analysis teams regarding client needs
• Manage proposals and contracts
• Develop campaigns and events for market influence

You'll need to have:

• Minimum 3 years' experience working in the energy or financial services industry
• Minimum 2 years of client facing experience in banking in the ASEAN region
• Experience selling to institutional clients, and c-suite / senior client engagement experience, gained within the past 5 years
• Ability to work effectively in a close-knit and collaborative team
• Appetite to learn
• Strong work ethic, with the ability to manage multiple priorities, and demonstrate initiative and ownership
• Good interpersonal skills to establish rapport and strong working relationships with internal and external stakeholders
• Strong presentation and communication skills in English
• Demonstrated continuous career growth within an organization
• Bachelor’s degree or degree equivalent qualifications

We'd love to see:

• A strong interest and understanding of energy transition
• Entrepreneurial mindset, strong business acumen, and strategic thinking
• A self-starter with a demonstrated ability to thrive in a fast-paced environment

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

https://about.bnef.com

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us:

SmileTutor Tuition Agency is a leading education service provider committed to helping students achieve their academic goals. We are a tuition agency that connects students with qualified tutors to facilitate their learning journey.

We are looking for an Operations Manager to lead our dynamic operations team and play a pivotal role in enhancing our operational efficiency and sales maximization.

Position Overview:

As the Operations Manager, you will be responsible for leading and managing our operations team consisting of 10-15 coordinators.

Your primary focus will be on achieving operational excellence, maximizing sales revenue, enhancing customer service, ensuring operational efficiency and reducing costs.

This is a hands-on role. You will be required to perform coordinating work together with the team on a regular basis, leading the frontline operations.

Key Responsibilities:

• Oversee & manage the entire day-to-day operations to achieve excellent outcomes across all departments, consisting of:Sales - Maximize sales revenue by improving sales strategies and execution.
  Tutor-matching - Ensure that tutor-matching is done in a prompt and convincing manner with integrity
  Prospecting - Create a warm & professional customer service experience and maximize revenue opportunities
  Payments - Efficiently manage accounts receivable, retrieve payments in a timely manner to reduce bad debts, provide after-sales follow-up
  Corporate-Sales - Connect with partners and service them well regularly to provide additional revenue and grow this new department
  
• Hire, onboard, and train new coordinators to ensure a skilled and motivated team.
• Manage headcount to meet operational needs and optimize manpower efficiency, streamline operations to improve profit margins.
• Provide inspirational leadership, maintain high staff morale and reduce staff turnover rate by fostering a positive and productive work culture emphasizing hard work, excellence, and integrity.
• Create a fair, meritocratic work environment that rewards good performers and deal with disciplinary issues firmly and fairly
• To continuously develop, implement and review operational procedures and policies to improve operations
• Facilitate clear communication and updates to directors. Provide a monthly report of sales, operational updates, and forecasting to directors
• To ensure company is protected against losses, financial or otherwise by implementing control measures against business threats
• Able to come up with business growth ideas to generate more revenue for the company over time

Requirement:

• Possess a Bachelor's degree
• Minimum 2 years experience of operations management
• Experience in sales & customer service
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to think from the company's perspective
• A commitment to delivering the highest standards of service.

What We Offer:

• Competitive salary
• 5 days per week
• Annual Wellness Benefit (Reimbursement for any expenses relating to wellness)
• Annual performance-based bonus
• Revenue-sharing incentive
• Opportunities for career growth and advancement.
• The chance to make a positive impact on students' education.

If you are a dynamic leader with a passion for education and a track record of operational success, we invite you to apply for the position of Operations Manager at SmileTutor Tuition Agency. Join us in our mission to empower students and help them achieve their full potential.