Responsibilities:

• Establish and review Infrastructure and Operations policies, standards, processes and architecture.
• Ensure project and operations governance are carried out in accordance with MAS TRM and established policies, standards and processes.
• Lead team to drive Automation (provisioning, monitoring, maintenance, etc), Champion Cost optimization and operations efficiency.
• Set the overall strategic direction for Infrastructure Systems and Azure pillars.
• Defining, planning and strategizing Infrastructure projects with various stakeholders for implementation, system integration and testing.
• Analyse and identify security shortcomings in systems (on-prem and Azure) with a hacker mindset and technical skills to propose and implement solutions.
• Build on-prem infrastructure, Azure Cloud, team capabilities, recruit, develop resources and retain talents.
• Manage Infrastructure projects, budget, capabilities and capacity as well as leverage on partner eco-system.
• Be a thought leader by staying abreast of current and emerging on-prem infrastructure, cloud technology, security and industry trends

Requirements:

• Degree holder in Information Technology, Information Systems or equivalent.
• Min 15 years’ IT hands-on infrastructure experience with 5 years’ experience in managerial position.
• Adept in Windows and Linux server operating systems, VMWARE, Automation and OS hardening.
• Proficient in SAN, NAS, Backup, Central server management solutions, Microsoft Active Directory, Exchange and Automation.
• Experience with Azure cloud-based IaaS and PaaS solutions and strong technical skills across Azure Security stack.
• Familiar with scripting languages such as JSON, Python and Powershell.
• Familiar with various infrastructure platform server, storage, network, database, middleware and security technologies.
• Strong affinity with network security concepts an advantage
• Experience in People development, Project management, IT Service management and Contract management.
• Experience in work planning, budget management and IT Audit.
• Proven track record in stakeholder management and ability to develop good working relationship within and cross teams.
• Familiar with vendor management and able to independently manage 3rd parties that provide cloud and integration services through ITIL processes, and drive SLA adherence through KPI reporting and identify gaps and improvement areas.
• Possess one or more of the following certifications would be advantages

1. Technical: Microsoft/Azure/AWS/CISSP
2. Project Management: PMP/Prince2
3. Process/Governance: ITIL/CGEIT/CISA/CISM

Hyba Ladies Lounge is committed to develop an upcoming trend of Hair Styling and Hair Spa in an all-ladies environment. We are seeking for an experienced Hairstylist cum Assistant Manager with demonstrated creativity and talent to style, treat, cut and provide a rewarding and satisfying customer experience, while developing a lasting and fulfilling relationship with clients. Our ideal candidate will manage junior hairstylists, including training, motivating and leading new hires, motivatign and leading, while confidently guiding our clients through styling decision and products.

1. Lead and motivate a team of hair stylists to provide excellent service to clients;

2. Maximizing revenue and achieve daily targets by advocating hair products and cross-selling services

3. Confering with clients on styling options and listening to their needs as well as understanding their hair type to determine their preferences and best suited treatment and/or styles

4. Explaining different hair care products and their benefits and suitability

5. Cutting, Shampooing, Colouring, Perming and etc;

6. Scalp treatment;

7. Building personal relationship with customers to ensure return visits;

8. Adhering to salon safety and cleanliness standards;

9. Maintaining exceptional customer service and a welcoming yet relaxing atmosphere

10. Oversee inventory stocks and purchases; manage and control

11. Managing attendance file scheduling

12. Training and leading junior hair stylists

COMPANY DESCRIPTION

Mediterranean Shipping Company South East Asia (Singapore) Pte Ltd

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the worlds leading container shipping lines. We are a privately-owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of 800 container vessels with an intake capacity of circa 22.5 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients cargo almost anywhere in the world.

Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service were globally recognized for, offering customers peace-of-mind that we will be on-hand to help whenever we are needed.

An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Logistics Executive, Maintenance & Repair.

RESPONSIBILITIES

We Offer

You will embark on a great journey with excellent career development opportunities in a global organization. As Logistics Executive, Maintenance & Repair, you are responsible for the overall empty equipment / container management in MSC Singapore agency. This includes managing the container inventory control, maintenance and repair of returned containers, coordinating on-hire / off-hire, arrangement for supply of reefer spares, and preparation of empty container related reports, including the overall logistics performance of empty containers in PSA and appointed depot/s. You will also have the opportunity to work and communicate across geographical and cultural borders that will enable you to build a strong professional network.

Key Responsibilities

Your main responsibilities are to handle all maintenance and repair matters for empty containers returned from consignees or Port of Loading (POL), including the survey and review of repairs, coordination of spare parts, reviewing of repair cost estimates, as well as associated reports. Your key responsibilities include:

• Review all repair estimates submitted by appointed depot/s;
• Controlling M&R expense and perform depot inspection for repair and survey operations;
• Weekly heavy damage containers arrangement;
• Coordinate reworking operations for live dry /RF container in PSA Terminal and subsequently reporting to each reworking to Principal;
• Analyse and review repair items and its related cost prior to submission to the Regional Office for approval;
• Authorize appointed depot/s for repair upon receiving approval;
• Follow up with consignee or POL for empty return container with damage status (including repair cost recovery);
• Perform depot inspection for repair and survey operations;
• Resolve reefer maintenance and repair issues with PSA Reefercare;
• Update all parties on status of repairs;
• Coordinate cold-treatment reefer requirements and data requests;
• Update and inform POL / Port of Discharge (POD) / Claims Department on damaged reefer notifications and follow up on repairs and rectification for shipment, including costs recovery;
• Arrange for survey of any on-hire reefer empty containers;
• Coordinate reworking operations for live dry /RF container in PSA Terminal and subsequently reporting each reworking to Principal;
• Arrange and coordinate the supply and / or collection of reefer shipkits onboard MSC or partner vessels as directed;
• Coordinate Load & Lash Operations/patching with PSA Terminal & vendor.

Who We Are Looking For

• Minimum Diploma qualified, preferably in the field of Maritime or Logistic and Supply Chain;
• Container management knowledge;
• Microsoft Office (Word, Excel, Outlook);
• Portnet;
• Organized with the ability to meet tight deadlines;
• Meticulous with an eye for details;
• Conflict management skills;
• Customer focused;
• Problem solving / analytical skills;
• Strong communication skills, including excellent command in English, both written and verbal.

If you are up for the challenge, you could be our new colleague!

Please send updated CV by clicking on the Apply Now button.

Kindly indicate your current availability period, current salary & expected salary when you submit your application.

The successful candidate will work in a team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients.

Responsibilities include:

• Provide tax compliance, assessment and advisory services
• Oversee the entire engagements which includes but not limited to work plan, scheduling, budgeting, staff management, etc
• Be the point of contact between tax authorities and clients in answering and resolving issues
• Develop strategies to solve complex technical challenges
• Train, coach, and supervise staff
• Be actively involved to help identify and research on tax issues

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 4 to 5 years of relevant experience in CPA firms
• Abreast with the latest technical and tax standards around the world
• Ability to lead and manage teams
• Good command of English with excellent written and verbal communication skills, and good interpersonal skills;
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

What you will do:

• Wealth Centre Manager is to serve with passion and confidence. Service styles are always proactive and genuine. The outcome is to create a deliberate and differentiated customer experience.
• Expected to be well groomed and project high level of professionalism in all customers’ interaction. The WCM is to provide consistent and positive customer experience to all customers, paying particular attention in Welcoming, leading to meeting spaces and ensuring customer is well hosted at the premise with welcome drink and snacks.
• Participate in districts’ engagement events or other customer events such as Investment Seminars.
• To upkeep and maintain the Wealth centre premise and support merchandising activities in accordance with prescribed standards as stated in a Checklist. To diligently perform the role of the “Floor Manager” ensuring day to day operations are running smoothly.
• As a service ambassador, required to constantly identify ways to improve customer service and strive to exceed the required service standards set for the wealth centre.
• The WCM is required to be familiar with AIA Altitude, the customer loyalty programme, and its privileges and offerings so that we can address to enquiries.
• Maintain and manage the premise booking system and work closely with financial consultants who has made an appointment, ensuring necessary supporting services are ready before client’s arrival.
• The WCM will be responsible in managing and updating the inventories used in the wealth centre as well as the budget for the Wealth Centre.
• Responsible in generating monthly reports to present stock take results, expense and feedback received from customers.
• Managing 3rd party vendors that will support in various day to day duties in the premise which includes housekeeping, catering and serving of welcome snack and drinks.

What you should have:

• Minimum 7 years of Customer Service experience.

• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background.

• Experience in managing High-Net-Worth Segment is an advantage.

• Ability to operate at a strategic level as well as being comfortable with tactical delivery.

• Excellent crisis management skills and presentation skills.

• Self-starter with sense of urgency, ability to work without close supervision and positive attitude.

• Proficient in Microsoft Excel, PowerPoint and Outlook applications.

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Be part of a growing practice in the world's 5th largest consulting firm! We provide consulting and advisory services related to and not limited to financial health screening, data analysis, HR and Payroll, and assist family business to revamp/transform.

You are required to:

• Lead team to conduct primary and secondary search, do data compilation and analysis together with the consultants.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities
• Support in project operations and management including liaising with the relevant stakeholders and partners.
• Coach and mentor team members including on the job training and timely performance review.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 6 years experience in Brand consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Our Prestige client, an SGX listed real estate company, is currently looking for Senior Finance Manager. The role will be reporting to CFO.

Job Duties:

· Coordinate with relevant department on monthly reports

· Prepare and facilitate monthly management reports

· Manage auditing matters and reports

· Review and analyse monthly accounts

· Enhance current financial accounting and control procedures

· Supervise and training for Singapore finance staffs

· Manage company operational cost and budget effectively

· Coordinate monthly, quarterly & yearly account closing

· Ensure operational cash flow meet short- and long-term objective for investments

· Custodian and controller for finance SOP

· Foster good relationship with bankers, JV partners, authorities and related stakeholders

· Review asset acquisition and documentation

Job Requirements:

· Degree in Accountancy or equivalent qualification

· Minimum 5 years of relevant experience

· Well versed in spoken and written Chinese and English

· Required frequent travel within China

Roles & Responsibilities:

Your main responsibilities will include:

• Team leading and execution of Transaction Support engagements

• Performing Transaction Support work which includes financial due diligence and other aspects of buyside support services which may include conduct of preliminary review on potential targets, assisting in term sheet development, providing input to definitive agreements and project management to assist with the completion of transactions.

• Performing reorganisation work to help client with assimilation of target for corporate growth

• Assisting in other advisory work such as valuation, mergers & acquisitions and business planning.

• Working closely with directors on client management, practice development, and business development activities.

Requirements:

• Degree in Accountancy or Business

• Professional qualification in accounting will be an added advantage.

• Ideally 5 years auditing experience acquired within an accounting or professional services firm.

• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment.

The successful candidate will work in a team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients.

Responsibilities include:

• Provide tax compliance, assessment and advisory services
• Oversee the entire engagements which includes but not limited to work plan, scheduling, budgeting, staff management, etc
• Be the point of contact between tax authorities and clients in answering and resolving issues
• Develop strategies to solve complex technical challenges
• Train, coach, and supervise staff
• Be actively involved to help identify and research on tax issues

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in CPA firms
• Abreast with the latest technical and tax standards around the world
• Ability to lead and manage teams
• Good command of English with excellent written and verbal communication skills, and good interpersonal skills;
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Roles & Responsibilities

Your main responsibilities will include:

• Team leading and execution of Transaction Support engagements
• Performing Transaction Support work which includes financial due diligence and other aspects of buyside support services which may include conduct of preliminary review on potential targets, assisting in term sheet development, providing input to definitive agreements and project management to assist with the completion of transactions.
• Performing reorganisation work to help client with assimilation of target for corporate growth
• Assisting in other advisory work such as valuation, mergers & acquisitions and business planning.
• Working closely with directors on client management, practice development, and business development activities.

Requirements:

• Degree in Accountancy or Business
• Professional qualification in accounting will be an added advantage.
• Ideally 6-8 years auditing experience acquired within an accounting or professional services firm.
• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment.

The LawNet team is looking for an assistant manager for our business operations team, to help deliver an excellent experience for our customers. Our ideal candidate is customer-centric and experienced in managing business operations for similar digital services.

KEY RESPONSIBILITIES

(A) Business Operations & Reporting (LawNet)

• Provide backend guidance to customer service team to ensure timely and effective support for account management, feedback and other customer inquiries.
• Backend support to both internal and external teams in resolving customer support requests – including triage, prioritisation, coordinating teams and basic troubleshooting.
• Prepare business/usage reports for internal teams and customers.
• Support LawNet IT audit exercises – e.g., preparation of documentation, answering audit queries.
• Support user testing and change management e.g. for new content or features.
• Plan and lead regular review of processes and performance metrics, to guide internal teams in continuously improving product and support standards

(B) Procurement

• Review and process procurement requests promptly, following audit requirements.
• Assist internal stakeholders in the process of soliciting quotes from suppliers and generating purchase orders for them.
• Coordinate accurate and timely payments to suppliers.
• Maintain technology contracts register & support timely contract renewals.
• Regularly review procurement processes and propose improvements

(C) Administration and Secretariat Support

• Support business decisions by preparing routine and ad-hoc reports.
• Plan and organise monthly staff engagement activities.
• Provide secretarial support for company board meetings and townhalls, including scheduling, minute-taking and room arrangements.
• Assist in record keeping of company resolutions and staff circulars.
• Undertake any other operational task as assigned.

OUR IDEAL CANDIDATE

• At least a Diploma qualification.
• Minimum 2-years’ experience in an operations role within a professional customer service setting.
• Proficient in Microsoft Office Tools (Excel and Word).
• Good interpersonal and communication skills.
• Meticulous, systematic and process-oriented.
• Able to adapt and multi-task in a fast-paced environment.
• Demonstrable experience in analysing and improving work processes.

Be part of a growing practice in the world's 5th largest consulting firm! We provide consulting and advisory services related to and not limited to financial health screening, data analysis, HR and Payroll, and assist family business to revamp/transform.

You are required to:

• Lead team to conduct primary and secondary search, do data compilation and analysis together with the consultants.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities
• Support in project operations and management including liaising with the relevant stakeholders and partners.
• Coach and mentor team members including on the job training and timely performance review.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 6-7 years experience in Brand consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Job Description:

• Team leading and execution of Transaction Support engagements
• Performing Transaction Support work which includes financial due diligence and other aspects of buyside support services which may include conduct of preliminary review on potential targets, assisting in term sheet development, providing input to definitive agreements and project management to assist with the completion of transactions
• Performing reorganisation work to help client with assimilation of target for corporate growth
• Assisting in other advisory work such as valuation, mergers & acquisitions and business planning
• Working closely with directors on client management, practice development, and business development activities

We are constantly seeking for dedicated talents to join our practice. Requirements:

• Degree in Accountancy or Business
• Professional qualification in accounting will be an added advantage
• Ideally between 4 to 5 years auditing experience acquired within an accounting or professional services firm
• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment
• Excellent written & verbal communication skills with strong analytical & evaluation skills and good interpersonal skills
• Service oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment

As a strategic partner, the HR Business Partner (HRBP) aligns the people strategies & policies in the assigned Division(s) with the overall THKMC mission, vision and objectives. The HRBP serves as a consultant to the Divisional Director(s) and managers on HR-related issues, while at the same time, act as employee champion and change agent to all in the assigned Divisions. HRBP assesses and anticipates HR-related needs, and regularly communicate these needs within HR and with the Heads of the Business Units. The HRBP forms partnership and build relationship to deliver value-added services to both management and employees that reflect the desired outcome of THKMC’s people strategies.

Main Duties and Responsibilities:

• Build a relationship as a trusted HR advisor with Divisional Directors and managers in the Organisation / Division
• Partner with Business Units on their manpower planning and needs. This includes working with hiring managers to implement recruitment strategies and processes to fill Division vacancies
• Manage and resolve any employee relations issues. Where necessary, conduct objective investigations
• Work closely with both management and employees to improve work relationships, build morale, increase productivity and retention
• Provide HR Policy guidance and interpretation
• Review and consult with Divisional Director(s) on Division’s establishment and optimization of manpower resources
• Initiate improvements to internal HR processes, systems and communications towards enhancing service and user experience
• Conduct exit interviews, compile and analyse the reason for attrition
• Participate in and manage HR projects and initiatives

Qualifications

• Degree in Human Resource Management or related qualifications
• Minimum 6 - 8 years of relevant working experience in HR Generalist role
• Proficient in MS Office Applications (Word, PowerPoint, Excel, Outlook, etc.)
• Experience in project management and implementation
• Good knowledge of Employment Act and Labour Laws
• Ability to take initiative and work independently and collaboratively within the team
• Demonstrate the ability to build and maintain effective interpersonal relationships at all levels
• Strong analytical thinking and communication skills (both written and verbal)
• Ability to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Well-developed prioritization, time management, and multi-tasking skills
• Ability to work under pressure, meet deadlines and drive projects to completion
• Resourceful and enjoy challenges
• Considerate, courteous, and treats others with respect

Handshakes is an award-winning DataTech leader, transforming decision-making through AI-powered insights built on reliable data. We're expanding our APAC presence and seeking a technical powerhouse with a relentless sales drive to join our team as a Tech Solutions Sales Manager.

In this pivotal role of a Tech Solutions Sales Manager, you’ll be at the forefront of orchestrating solutions and cultivating strong partnerships to:

• Collaborate with technical teams and clients to architect customized applications incorporating our data and AI solutions
• Uncover high-potential opportunities in Singapore and across APAC, driving customer acquisition and retention
• Accelerate client onboarding and product adoption by demonstrating the power of our solutions through compelling use cases and value propositions

You are a perfect fit for a Tech Solutions Sales Manager if you:

• Bring more than 8 years of experience in technical product/software sales or pre-sales engineering preferably within APAC markets
• Possess knowledge of big data analytical tools and web applications and have demonstrable experience in designing and architecting technical solutions
• Thive in a hunter role, expertly prospecting and generating leads across diverse verticals within the APAC region

We're not partnered with recruitment agencies. To apply and be considered, apply through this portal or send your resume and a cover letter to [email protected].

Our client is a fast-expanding REIT business listed in SGX. To facilitate their company growth, they are looking for a high calibre all-rounded Senior Finance Manager to join their team.

Reporting to the CFO, you are responsible for the consolidation and financial reporting of entities to comply with the SGX requirement, preparation for SGX reports, monitoring cash flow, udgeting, financial forecasts and analysis, and to provide recommendations to senior management to improve business performance, liaise with external auditors for financial statements preparation.

Requirements:

• Degree holder in Accounting/ Finance/ Qualified Accountant with prior experience Big 4 audit firms are highly preferred
• Good communication skills in English and Mandarin as need to liaise with Mandarin speaking stakeholders

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

*LI-AF

Roles & Responsibilities

Service
- Customer Service
- Prepare tables by setting up cutlery, utensils etc.
- Take accurate food and drinks orders
- Serve food and drink orders
- Deliver checks and collect bill payments
- Provide excellent customer service to guest
- Arrange table settings and maintain a tidy dining area
- Follow all relevant health department regulations
- Area cleaning of front-of-house after service

- Servicing Customer with personalised grilling at their table

Requirements:

-Candidate must have at least 1 year of experience in F&B industry.

-Candidate with prior Korean BBQ experience is preferred

-Have a great personality and positive attitude.

-Good customer service and interpersonal skills

-Ability to work independently as well as in a team.

-6 working days per week with the ability to work on weekends/public holiday.

Main Duties and Responsibilities

· Manage day to day operations and ensure smooth running of Futurum campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with Futurum curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

Perform any other duties and responsibilities as assigned by the Operations Director.

Campus Manager

Job Specification

· Possess Degree in Business/Marketing or equivalent.

· At least 1 years of relevant experience in hospitality, marketing or education industry.

· Proficient in Microsoft Applications - Excel/Words/ PowerPoint.

· Good communication and interpersonal skills.

· Meticulous, organised and able to multi-task.

· Prior experience working with children is an added advantage.

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Position Summary Statement

Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, including the Business Centre, and to ensure smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Primary Responsibilities

a) Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

b) Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

c) Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that GM, Secretary, Sales and other relevant Departments are informed of the VIPs.

d) On commencement of shift to check Log Book for messages and follow up actions. Ensure keys in his custody are issued only to authorised personnel. Initiate

correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.

e) Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.

f) Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

g) Responsible for training of all reception staff including planning, organising and conducting OJT.

h) Conduct spot checks on the outlets in the absence of Outlet Manager.

i) Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.

j) Directly responsible for the evacuation of staff and guests during a fire in the absence of the Safety & Fire Manager.

The successful candidate will work in a team and required to:

• Prepare timely and accurate monthly, quarterly and yearly financial statements for local and multinational companies which include preparation of budget and variance analysis, diagnostic assessment or health check, through the use of computerised accounting and ratio analysis solutions.
• Manage both local and multinational companies payroll for their staff which include compliance of all applicable taxes and government regulations.
• Provide in-depth accounting and financial advise to clients.
• Keep track of expenses reporting and GST application& submission of GST returns

We welcome you to join and grow with us, if you possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in accounting and advisory field
• Abreast with the latest technical and accounting standards such as SFRS, IFRS and US GAAP
• Ability to plan and manage teams
• Good and sound knowledge of outsourcing environment
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment.

Job Scope:

• Develop and execute effective sales strategies to meet or exceed revenue targets.
• Encourage and motivate the sales team to upsell grooming services, retail products, and special promotions.
• Monitor and analyze sales performance, identifying opportunities for growth.
• Foster a customer-centric environment by ensuring all interactions prioritize exceptional service.
• Resolve customer inquiries, complaints, or issues promptly and professionally.
• Train and supervise staff to provide knowledgeable assistance regarding grooming services and products.
• Oversee inventory levels, ensuring adequate stock of grooming supplies, pet accessories, and retail products.
• Implement inventory control measures to minimize losses and optimize product turnover.
• Train, and supervise a team of sales associates, ensuring they are knowledgeable about products and services.
• Conduct regular team meetings to communicate sales targets, promotions, and new product information.
• Provide coaching and performance feedback to enhance individual and team performance.
• Ensure the shop is well-organized, clean, and adheres to health and safety regulations.
• Collaborate with grooming and administrative teams to streamline operational processes.
• Manage opening and closing procedures, including cash handling and security protocols.
• Work closely with the marketing department to implement and promote special offers, events, and loyalty programs.

Job Requirement:

• Minimum of 2 years in retail sales management, preferably in the pet grooming or pet care industry.
• Strong negotiation and communication skills
• Analytical and problem-solving abilities
• Attention to detail and accuracy in record-keeping
• Ability to adapt to changing market conditions and organizational needs
• Willingness to stay updated on industry trends and best practices
• Ability to work collaboratively with cross-functional teams
• Effective communication and interpersonal skills
• Ensure compliance with relevant laws and regulations.
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously
• Attend to emergency call and able to work during public holiday or weekend if required
• 6 working days per week

We are regret that only shortlisted candidates will be notified.

-(CEI) "Key Appointment Holder Certificate" required.

-Resolving employer & helper issues.

-Marketing of Agency Services and related administrative matters.

-Lead the agency's strategic direction and drive growth intiatives.

-Oversee the recruitment process, ensuring efficiency and compliance with regulations.

-Stay abreast of industry trends and implement best practices to stay competitive.

-In-depth knowledge of recruitment processes and employment laws.

Responsibilities

• Work closely with teams (engineering, design, marketing) to achieve effective cross-functional communication.
• Collaborate with design teams to create a user-friendly loan product experience and gather user feedback for continuous improvement.
• Clearly define and communicate product requirements to development teams - writing user stories and not shying away from technical discussions is key for this role.
• Planning tech and business demos - you will be building technical milestones to iterate working software and get it infront of users
• Facilitate an agile development and delivery process - you will be owning your share of the product backlog and learning how to pivot according to customer feedback and market conditions.
• Project manage efficiently - being able to track, prioritise and make your work visible in a team will be essential
• Leading outcome driven product development - knowing your numbers is important, success is defined by achieving the outcome and less on deploying to production

Qualifications

• Bachelor’s degree in any field or discipline
• Experience within a startup environment, either as a product manager or any operations function
• Excellent analytical, decision-making, and strategic planning skills
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Must be Singaporean or PR

Lighthouse Logistics Pte Ltd is a local Logistics Solutions Provider, encompassing Project Logistics, Contract Logistics & Freight Forwarding.

The company is now expanding its Commercial Team.

We are looking for a passionate and results-oriented Sales Manager to drive revenue. The Program Manager's responsibilities include generating leads, making sales calls, developing and meeting sales targets.

To be successful as a Program Manager, you should be an inspired self-starter and able to develop and drive sales growth. Ultimately, a top-notch Program Manager should be able to build rapport with customers, close sales and be the conduit to internal customers.

Contract Logistics

Program Executive / Program Manager (Contract Logistics)

Roles & Responsibilities

• Develop, cultivate and maintain a sales funnel.
• Establish and achieve Sales Target and Revenue growth through developing new customers.
• Build and maintain strong working relationships with internal and external customers, enhancing customer satisfaction.
• Participate in identifying corporate sales planning and strategies.
• Preparation and submission of proposals to customers.
• Respond and follow-up on customers’ enquiries and requests.
• Communicate customer expectations internally and with vendors.
• Provide timely and accurate information on industry or customers’ intelligence.
• Collate and submit sales reports and analysis – monthly, quarterly and annually reviews.
• Develop strong customer relationships through regular visits or timely response to their queries.
• Responsible for developing and identifying new customers and growth areas.
• Ensure customers pay within their credit terms.
• Other ad hoc duties as assigned by management.

Person Specifications

• Diploma/Degree in Sales or any other discipline relevant to the supply chain or logistics industry.
• Working experience and prior experience in logistics or supply chain in a contract logistics environment will determine the designation.
• Good presentation and communication skills..
• Possesses good Excel (intermediate and above) and Powerpoint skills.
• Result-oriented, sales focused, process driven, task manager, organizer and planner, customer orientated with good interpersonal skills are the key success factors in this position.
• Good sales track record.
• Hands on operational person who will get involved in operations especially during onboarding of new customers.
• Independent, self-motivated team player.

Additional Notes

The right candidate will be able to hit the ground running and immediately start opening doors with a short / mid / long term strategy that ensures consistent development in line with the operational capabilities of the business.

The right candidate will want to continually grow opportunities to be recognized as a Key Player in the Company.