Daughters Of Tomorrow Limited
Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep-diving into the practical day-to-day constraints of these women, we offer hand-holding and individual coaching to help each woman reach regular and sustained employment.
Our beneficiaries are women aged 18-63 from low-income families (surviving on $200 to $500 per capita per month), mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment, women in our employment bridging program regain confidence in themselves and gain a social support network that helps them through their difficult times.
Community Partnerships Assistant Manager (Full Time)
Role Objective:
The Community Partnerships role manages and supports the organization in community outreach, to grow and deepen partnerships with FSCs, SSOs and any agencies with clients (similar to the demographic DOT serves) in order to extend our services to women who need them.
This role oversees all program planning, ensuring efficient and effective development (in collaboration with the whole operations team) and implementation for program delivery throughout the year. This role ensures the yearly Job Readiness programs are planned and develops or maintains a set of operating guidelines to capture each program’s delivery process that enables operational continuity, risk management and growth of the organization.
This role also works closely with the Program Development & Incubator team to plan and implement any changes or new programs to ensure that the organization addresses beneficiaries needs adequately and in alignment with organizational goals and performance outcomes. This role should exercise a great amount of autonomy and courage to pilot new methods/delivery or eliminate redundancies to improve efficiency and quality of programs with the purpose of achieving DOT’s mission.
Responsibilities
Community Partnerships:
● Grows and fosters network of community partners in a collaborative manner, learning and sharing with aims of developing the social service landscape
● Represents DOT at community engagement activities including networking, present and sharing of DOT programs and services and grow community partnerships to bring in more referrals and program support
● Work in partnership with Operation team to enhance outreach efforts
● Respond to and triage community partners’ queries in a timely manner
● Facilitate case management with community partners
● Provide bi-monthly reports, newsletters updates to community partners
Program Planning:
● Plans and oversees DOT programs to meet yearly KPIs
● Engage and liaise with new and existing partners to secure program venue and resources islandwide
● Ensure that program venues met program requirements and logistics
● Ensures healthy pipeline of referrals, effective programs including managing and projecting manpower resourcing, budgeting, physical resources etc
● Prepare program related reports and key milestones required by the organization and to external stakeholders
● Highlight new or changing operational needs or advocacy points that require manpower, resources, budgetary and strategic provisions
Management
● Strategise and lead program operations, pre-empting any challenges and provide mitigation plans to ensure annual targets are met
● Identify and engage new community partnerships or channels in alignment to organisational goals and objectives
● Support Programs and Operation Manager
● Contribute to reporting requirements, including for funders, board and/or Annual Report
Minimum Requirements
● At least 2 years relevant working experience in any SSAs or 5 years volunteering experience with local SSAs
● Degree in Social Work, Psychology, Sociology preferred
● Enhanced Microsoft Office skills including simple Excel functions (logic formulae, pivot table, vlookup, data management etc) is a must
● Strong English written and communication skills including business writing, report, email correspondences and anecdotal writing
● Good public speaking skills to represent and share about DOT’s work in closed or public events
● Possess financial acumen and able to come up with and maintain simple financial (mainly expenditure) statements for project management and funders
Preferred Competencies and Skills
● A keen interest in non-profit work, community building, working with low-income families and children
● Results driven to deliver desired outcomes and numbers
● Action oriented to meet deadlines and key deliverables, willing to do ground work in the community
● Effective communicator to manage various types of stakeholders including funder, government agencies, social service agencies, volunteers and community
● Excellent networker to build strong partnerships and collaboration with external stakeholders
● Self-motivated to work independently and remotely
● Team player to manage and support other team members
● Excellent in data management and accuracy
● Reliable and responsible for key deliverables
