• To assist and/or lead the operations activities to deliver performance, aligned to the company’s strategic drive and goal.
• To drive a mindset of seeking improvement and service excellence to deliver best possible outcomes for the hotel and company.

Job Description

• Work with internal and external stakeholders and develop strategic operational plans and activities for hotels to drive service efficiency & quality and process optimisation.
• Work with hotel General Managers to achieve efficient operations, service standards and staff satisfaction level. Oversee the development and implementation of operational policies and procedures.
• Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers.
• Implement best practices and standardization initiatives across the portfolio to optimize efficiency and guest satisfaction.
• Assess Guest Experience in TrustYou, Booking.com platforms and propose opportunity.
• Prepare, review, and analyse reports timely for management reporting.
• Review Opera user access matrix and data on a periodic basis.
• Assist in all (including pre-opening) operations activities and drive completion of critical paths by department.
• Act as operations liaison with other corporate functional teams to provide support to hotels. Drive and deliver hotel goals with outsource partner and manage outsource services efficiently and effectively.
• Ensure all risk management programs are conducted in compliance with our brand standards and necessary compliance activities and documentation are up to date and checked for accuracy.
• Carry out duties/projects as assigned by line manager from time to time.

JOB REQUIREMENTS

• A bachelor's Diploma or Degree in hospitality management or a related field
• 4+ years of experience in a hotel management or operations role
• Good interpersonal skills and poses excellent problem-solving.
• Well-verse in Microsoft Office application
• Strong and demonstrable people skills with clear verbal and written communications, together with professional presentation style
• Strong analytical & critical thinking skills with eye for detail

You will be part of the Commercial Operations team and reporting to the Centre Manager.

Responsibilities

Customer Experience

• Facilitate key actions involving tenants, e.g. meetings with tenants’ C-suites and/or representatives regarding experiences during their tenure at our buildings as assigned
• Execute agreed standards of customer service, e.g. onboarding, prospecting and service feedback processes
• Monitor and respond to feedback and customer queries in a timely manner
• Manage service recovery when tenants have been inconvenienced, e.g. lift breakdown
• Be familiar with the community of the buildings as assigned
• Provide lobby presence during peak hours to greet and assist tenants and visitors
• Update information about buildings as well as nearby amenities for introduction (refer to onboarding process) and to help first time visitors
• Lead visits to property and shared spaces within the buildings as assigned
• Introduce buildings as assigned as well as CapitaLand's differentiated and shared spaces
• Remain well-groomed as the "face" of the building
• Any other related duties

Community Management

• You will be part of a team to perform engagements, communication and contributing to a vibrant community and eventually, ensure tenant retention within the CapitaLand office portfolio
• Facilitate and participate in activities to inspire and build community
• Build relationships with tenants, prospects and industry professionals to facilitate programming efforts

Requirements

• Minimum Diploma in any discipline with at least 5 years working experience relating to customer service/concierge
• Prior working experience in airlines or hospitality industry preferred
• Excellent interpersonal skills with high level of empathy for others
• Able to articulate and communicate clearly both verbally and written
• Event management and project coordination skills preferred
• Confident, cheerful and energetic disposition while maintaining professionalism
• Able to multi-task with a strong sense of responsibility to see through all task

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

Job Description:

• Report to Head of Marketing Communications and oversee executive/s to provide Marcom and PR support for the assigned portfolios.
• Responsible for providing strategic direction and execution of all communication materials for the assigned portfolios.
• Ensure consistent adherence to Corporate Identity guidelines of the assigned brand/s.
• Responsible for developing and maintaining content including videos & photographs of the assigned portfolios on company’s website and other owned platforms.
• Work closely with Area General Managers, Area Director of Sales & Marketing and Corporate/ Field Sales to develop new campaigns for the respective market segments.
• Recommend, use and optimize various communication platforms to engage with various audiences and market segment.
• Create various marketing materials to be used across various media platforms – offline and online. Materials includes but not limited to: brochures, EDMs, online banners, advertisements, pull up banners, gift cards, corporate gifts, in-house collaterals etc.
• Develop and execute social media strategies include content management to promote the respective properties & brand/s assigned in increased awareness and build up the followers’ community.
• Develop PR strategies & activities to build and enhance the brand values of the hotels and serviced residences under his/her charge. Activities include but not limited to; media familiarization, media enquiries, media giveaways, media events, media engagement etc.

Job Requirements:

• Minimum 3 years of experience in Marcoms with reputable hotel brands, chains or equivalent
• Experience in managing external agencies such as creative, media buy, PR and social media
• Experience in managing external vendors and partners such as printers, publishing houses etc
• Excellent in communication skills
• Proficient in MS Office tools such as Word, Excel, Outlook and PowerPoint
• Knowledge of Photoshop or similar software will be an advantage
• Knowledge of digital marketing and social media management will be an advantage
• Motivated, passionate and self-starter individual who thrive working in a fast-paced environment with demanding work schedules
• Organized, detailed-oriented and sensitive to deadlines
• Excellent interpersonal and communications skills including demonstrated poise, tact and diplomacy especially in dealing with media and senior managements.
• Ability to work independently and as a team player

Role:

Building Manager (Facility Management / Engineering / Up to $6400)

Working Location: Island wide

Office: Ang Mo Kio

Working days: 5.5 days (Alternate Saturday half day)

Basic: $5500 to $6400 (depends on experience)

Job Requirements:

Degree in engineering/ facility management or related

Min 5-year experience in facility management

Security clearance will be required

Roles & Responsibilities

Supervise and lead the operations team in managing the overall operation, maintenance and upkeep of the property and facilities

To manage building’s facilities including but not limited to assets enhancement, supervision of contractors, liaison with clients and facilities operation

Attend to feedback and service requests from clients and liaise with contractors on all maintenance matters

Compile, collate and analyse operational data and reports for continuous improvement

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The APAC Project Management (Integration) is responsible for overseeing and managing the successful integration of various business units, systems, processes, and technologies within an organization. This role involves developing and executing integration strategies, leading cross-functional teams, and ensuring the alignment of projects with the overall business objectives. As a member of the APAC Commercial Excellence team, the successful candidate will play a pivotal role in driving efficiency, scalability, and synergy through effective project management and communication. 

Responsibilities 

Stand-up fully integrated org structure 

• Overseeing consistent implementation of org design principles (span of control, separation of service and sales, revenues/FTE, etc.)
• Change management - training, new leader assimilation, town halls, manager forums 
• Enabling cross-company managers to navigate 2 different eco-systems: expectations, processes, systems - how to simplify, appoint delegate, etc 

Business Management 

• Implement and enforce a single E2E billing and collections process across the combined business 
• Proposal and contract approval flow, consistent across both businesses.  
• Tracking integration cost savings, actions, progress, status 
• Integrate/Build culture 
• Integrating and building our new culture eg. ERG, People & Planet Day, Engage results, etc.  

In this role as a Risk Specialist in Wise’s second line Risk Management Team, you will be a key contributor in, and risk partner for the delivery of the risk management framework in Asia. This role is an exciting opportunity for you if you have some risk management experience and are looking to do impactful work. The role will report to and be supported by the Head of APAC Risk.

Here’s what will you be doing:

• Maintaining risk registers for the markets with focus on the key risks, including risk identification, assessment of risks as per risk methodology, supporting business in remediation of risks.
• Implementation risk appetite statements and key risk indicators for the countries, including monitoring of risks, analysis, reporting and  proposing remediations if required. 
• Determining and presenting the risk profile to the board of directors or to risk committees and to group risk committees.
• Working closely with first line stakeholders to ensure that operational risk policies and frameworks are adhered to.
• Closely work on the risk areas such as incidents, issues and risk assessments.
• Lead the efforts to develop and manage one of the key risks for the organisation such as BCM, technology risks or outsourcing risks
• Creating awareness within the first line on risk management including training etc.

This role would be great for someone who has:

• Experience in mid level risk management.
• Good understanding of systems, management information and reporting systems.
• Demonstrated track record in second line risk management function
• Worked on implementation of outsourcing or technology risk management within an organisation.
• Work independently and flexibly within a fast paced environment.
• Comfortable with change and managing different priorities and working with different stakeholders.
• worked in or familiar with the payments industry.

#LI-JL88

REACHFIELD Security, (Grade "A" Agency) located in Singapore, specializes in supplying security manpower to Schools, Factories, Shopping Centres, Office Buildings, libraries, etc.

Job Description

Senior Security Supervisor, Security Supervisor, Senior Security Officers, Security Officers.

If you have a valid PLRD security license and are keen, please Whatsapp (65) 8379 4701 .  For Supervisor post, please attach a copy of your resume.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5 Days 44hrs/week (Shift Hours)

$3200 to $3800

Location: Bugis / Tanglin Mall / Orchard / Buona Vista / Tampines / Jurong West [ Discuss during interview ]

The Role:

The Assistant Restaurant Manager’s contributes to every aspect of the day-to-day running of the restaurant as well as planning for its future success. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

People

• Lead, develop and motivate the restaurant team to deliver the restaurant's experience
• Support the attraction, recruitment and training of employee
• Support the growth and development of employee through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the restaurant’s experience
• Support the development and training of Assistant Managers in the restaurant and the region

Product

• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available

Place

• Keep the restaurant beautiful, safe, clean and representative of the restaurant’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the restaurant’s standards

Performance

• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Understand the full P&L of the restaurant, and take responsibility delivering the restaurants financial targets including sales and all controllable costs
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Work on business planning, from strategic planning to daily forecasting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

Requirements:

• Minimum 3 years as assistant manager experiences from a hospitality, retail or leisure background
• Proficient in Microsoft Office applications
• Willing to work on shifts, weekends and public holidays

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Receives training and performs duties in several departments such as Sales, Operations and Finance
• Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business
• Sets performance goals and objectives with upper management
• Monitors performance progress with management and key trainers
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
• Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Summary

The Management Representative is responsible for overseeing the company's ISO management system, SAC, and other accreditations. This role involves streamlining company processes and ensuring compliance with established standards. Additionally, the Management Representative will manage audits to maintain organizational quality and regulatory requirements.

Key Responsibilities:

· Oversee the company's ISO management system, SAC, and other accreditations.

· Streamline organizational processes to improve efficiency and effectiveness.

· Ensure compliance with relevant standards and regulations.

· Coordinate and manage audits conducted by external or internal auditors.

· Collaborate with cross-functional teams to implement corrective actions and continuous improvement initiatives.

· Serve as a liaison between management and certification bodies.

Requirements:

· Bachelor's degree in a relevant field or equivalent experience.

· Proficiency in ISO management systems and accreditation processes.

· Previous experience in streamlining organizational processes.

· Strong attention to detail and analytical skills.

· Excellent communication and interpersonal abilities.

· Ability to work independently and collaboratively in a team environment.

· Certification in ISO standards or relevant accreditation is preferred.

Join our team and contribute to our commitment to quality and compliance. Apply now to make a meaningful impact on our organization.

• Award Winning Chain Salon Group
• Monthly Training Programmes
• Media,Magazines and events styling exposure
• Attractive Commission and Bonus scheme

JOB RESPONSIBILITIES

• Advice and consult Clients on In trend hair designs
• Performs advanced hair cutting and hair colouring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Develops ongoing relationships with clients.
• Maintains clean work station and sanitizes all tools.
• Follows all salon policies and procedures.
• Assist to train and guide junior / assistant hair stylist
• Adhoc duties assigned

REQUIREMENTS

• Results driven and customer-oriented
• Strong Team Player
• Good communication and customer service skills
• Passionate creative about hair, beauty and fashion
• Innovative and Energetic Workplace with a Growth Mindset

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Commercial Building (Polytechnic / Office / Mall / Factory)

Position: Full Time Senior Security Officer / Relief Available too

Gross Salary $3000

Days of working: 5/5656/6 days a week, follow roster

Location:

Tampines Office Building (Day SSO)

1. Works in Commercial Buildings / Institution environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interview - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Audris) or sms to 91374851

You may fill in the application form online thru below link.
https://rss.armfort.com/direct-application
Do let us know once you submit the application online.

Security Officer (Night Shift)

(Office Buildings near Marina Bay/Shenton Way/Downtown MRT)

Good benefits including extra annual leave, flexible working schedule
Children Bursary program
Career advancement

Day/Night

1. Work in Office environment ; dealing with mainly public & office tenants

2. Good customer service skills; able to communicate with people of all levels

3. Day/ Night shift; 5/6-day week, or 5656, 12hrs-shift (730 to 730)

4. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

5. Posses valid security license, on the job training will be provided.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)
10 Anson Road
#26-09 international Plaza
( Tanjong Pagar MRT) Singapore 079903

For more information, please call
Tel : 6324 0648 / 91374851 (Audris)

You may fill up the application forms on https://rss.armfort.com/direct-application to speed up your interview time.

• Award Winning Chain Salon Group
• Monthly Training Programmes
• Media,Magazines and events styling exposure
• Attractive Commission and Bonus scheme

JOB RESPONSIBILITIES

• Advice and consult Clients on In trend hair designs
• Performs advanced hair cutting and hair colouring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Develops ongoing relationships with clients.
• Maintains clean work station and sanitizes all tools.
• Follows all salon policies and procedures.
• Assist to train and guide junior / assistant hair stylist
• Adhoc duties assigned

REQUIREMENTS

• Results driven and customer-oriented
• Strong Team Player
• Good communication and customer service skills
• Passionate creative about hair, beauty and fashion
• Innovative and Energetic Workplace with a Growth Mindset

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Responsibilities:

• Manage and oversee multiple projects from initiation to completion. Coordinate project activities, including planning, scheduling, budgeting, and resource allocation.
• Monitor project progress and ensure compliance with project objectives, budget, and timeline.
• Establish and maintain effective communication channels with stakeholders and team members.
• Provide technical expertise and guidance to project teams.
• Identify and mitigate project risks and issues.
• Prepare project reports and presentations for management and clients.
• Ensure adherence to quality standards and regulatory requirements.

Requirements

• Bachelor's degree in Mechcanical Engineering or related field.
• Excellent project management and interpersonal skills
• Prior experience in Powder-Processing Systems & Equipment is added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or you can send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

The Nanyang Institute of Management seeks an adjunct lecturer to strengthen course instruction aimed at nurturing the future leaders in engineering among students. The ideal candidate will exhibit fervor and expertise in the subject matter, coupled with a willingness to employ captivating visuals, technologies, and methodologies to enhance knowledge dissemination and foster interaction with both undergraduate and graduate cohorts.

Job Description:

• Course Instruction: Lead lectures, discussions, and lab sessions on course material.
• Curriculum Development: Collaborate on syllabus, select textbooks, design assignments, and assessments.
• Grading and Assessment: Evaluate student work, provide feedback for improvement.
• Student Support: Clarifications and assist student queries
• Keeping Current: Stay updated on engineering advancements and practices.
• Adherence to Policies: Follow institutional guidelines on academic integrity and grading.
• Continual Improvement: Reflect on teaching methods, seek feedback for enhancement.

Requirements:

• Possesses a Bachelor's, Master’s, or Doctoral degree in Engineering or related fields.
• Demonstrates confidence in engaging with sizable student groups.
• Professional background in the industry or prior teaching experience within higher education settings will be preferred.

Only candidates selected for further consideration will be contacted for interviews.

*Salary will be determined based on the number of teaching hours and the agreed-upon hourly rate.

Job Objective

· Assist Restaurant Manager/Overall responsible for the smooth operations of the restaurant as well as managing the financial aspect of restaurant equipments.

· Build sales and control costs within the budget to meet business results.

· Ensure work standards are within the Quality, Service, Ambience & Value (QSAV) guidelines.

· Recruit, lead and develop people in ensuring work performance and productivity.

· Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements.

· Ensure restaurant is fully staffed up as well as employees are led and developed to achieve the expected work performance and productivity.

· Participate and execute corporate CSR plans.

Requirements

Required to-DO

1. Daily Operations & Customer Handling

2. Sales Building and Cost Management

3. People Care

4. Food Safety / Sanitation

5. Workplace Safety & Security

6. Others

Working Location• Islandwide

Job Summary

As a Client Advisor in J.P. Morgan Asset Management Southeast Asia (SEA) Funds team, you are responsible for intermediary relationships across various channels through which our extensive range of equity, fixed income, multi-asset and alternative investment products are distributed.

There are significant growth opportunities for the SEA Funds business and we seek a high caliber candidate to perform this role.

Our Firm – Powered by Purpose

J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. Our Sales teams help our clients build stronger portfolios, for institutions, intermediaries and individuals alike. Our clients face an infinite set of portfolio building challenges. We meet them with a singular focus: to offer investment solutions designed to achieve their goals in the way that’s best for them.

The Global Funds business aims to achieve our objective through offering the best of our firm’s solutions, services, and intellectual capital, and staying firm and committed to beliefs of unwavering business principles, the partnerships we have developed and our culture.

Introduction

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the SEA Funds team to partner closely and support intermediaries and wealth managers across South and Southeast Asia. The region remains a key center for growth, presenting significant opportunities for our partners and us to develop and broaden our businesses together.

We seek a high caliber candidate to join our team with the following responsibilities:

Job Responsibilities

1. Manage and grow JPMAM’s funds business for SEA, with a focus in Thailand.

2. Provide the highest quality advice, and the best of JPMAM solutions and capabilities to our clients and partners in Thailand

3. Operate within a dynamic Southeast Asia sales team in managing and growing key partnerships and grow overall business.

4. Articulate and advise partners and clients on JPMAM market views, thought leadership, investment capabilities and solutions

5. Determine and implement client strategy to drive strategic business growth in line with priorities.

6. Deliver commercial success, quality of service and risk-controls excellence of the overall business by working with internal stakeholders through day-to-day responsibilities, strategic initiatives, and projects.

Required qualifications, capabilities and skills

1. Bachelor’s degree in any discipline

2. Minimum 5 years of experience in the financial industry, with relevant sales and/or investment product advisory experience from Asset Management firms, Private Wealth Management firms or other relevant Financial Institutions.

3. Strong knowledge of the Asset Management business and well-versed across all asset classes and investment products.

4. Proficiency in Thai language skills is required as there will be frequent interaction with Thai speaking clients and stakeholders.

5. Dynamic team player who is self-motivated and possesses strong interpersonal skills, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to drive our sales agenda and operate with strong sense of urgency.

6. Experience in managing relationships both with clients and internal partners across multiple countries and regions to drive our sales agenda.

7. Independent learner with logical thinking, excellent problem-solving and analytical skills

8. Excellent written, communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way.

9. Familiarity with PC Skills such as MS Office and Bloomberg.

10. Candidates must have a willingness to travel frequently.

Preferred qualifications, capabilities, and skills

1. Strong knowledge of Asset Management and/or Wealth Management business in Thailand is preferred.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=61ad73b421218b3e325a765a0cee0439

• Attracting new clients by innovating and overseeing the sales process for the business
• Combining efforts and fostering a collaborative environment within the business as a whole
• Communicating with clients to understand their needs and offer solutions to their problems
• Identifying and researching opportunities that come up in new and existing markets
• Maintaining client activities in CRM
• Developing and presenting proposals customized for each clients specific business needs
• Ensuring excellent customer service through regular client follow up
• Developing rapport with key decision makers
• Translating proposals into ready-to-sign contracts
• Owning the sales lifecycle from prospecting to implementation
• Managing virtual and in-person sales meetings

Job Responsibilities:

• Participate in company’s strategic planning for the organization
• Handle projects and oral presentations
• Observing and training with experienced staff to learn about the standards, procedures and methods used to be effective within each department
• Learning about the various functions and operations for all employees, as well as the practices and policies that impact each phase of the business
• Involve in company’s ongoing projects, preparation and tracking of documentations and ensure tasks are completed by the given timeframe
• Provide administrative support
• Any other ad-hoc duties as assigned

Job Requirements:

• Min Degree in Management or Business
• Comprehensive knowledge of MS Office
• Good verbal and written presentation skill
• Good analytic and problem-solving skills
• Decent time management skills
• Possess a good attitude of hard work, resilience,initiative and a strong growth mindset with the willingness to learn, so as to be in line with stepping up into leadership and management roles in the near future as planned

Benefit:

• Dental benefit
• Flexi Benefit
• Life Insurance Coverage
• 5 days’ work week
• Work life Balance Environment

** We regret that only shortlisted candidates would be notified.

Please email your resume to [email protected]

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Associate Director, Technical Account Management

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Responsible for the preparation and analysis of Treaty data & underwriting information for the production of contractual documents- including but not limited to slips, cover notes, wordings, endorsements, addendum, presentations; signing of contractual documents.
• Preparation and technical analysis of statistics and other underwriting information supporting the negotiation and placement of Treaty business by the broking team.
• Preparation of summary term sheets, Treaty programme structure charts
• Maintenance of placement correspondence/ documents
• To ensure accurate and timely data input in the data system (GRiDS) as well as ensuring compliance with relevant Company and Market Rules and Procedures.
• Updating on progress of the placement using the appropriate trackers
• Other incidental duties related to the negotiation and placement of Treaty reinsurance contracts.
• Ensure the optimum use of Aon’s business systems in line with current Aon business practices.
• Collaborate with colleagues throughout the Asia Pacific and Global network to achieve objectives
• Support brokers in their follow-up communications with clients and reinsurers
• Maintain and share technical expertise in specialist/ technical areas

Skills and experience that will lead to success

• 6+ years of relevant experience (broking or underwriting support), preferably with exposure to Treaty Reinsurance, or relevant technical accounting experience
• Proficient with MS Word, MS Excel, PowerPoint. Familiarity with WordSensa will be an added advantage.
• Confident communiction skills, both written and verbal
• Attention to detail, able to organise and analyse large volume of data
• Able to work independently within established guidelines

Summary

The successful candidate will be awarded a 1 year contract with 1 month completion bonus.

He/she will handle AP transactions processing operations, so that the existing staff can perform UAT on enhancements to existing processes and ERP system.

Requirements:

• 5 years experience in AP operational processes, Hands on experience in Microsoft office, proficient in Excel,
• Attention to details, proactive, able to work independently, effective communication skill in both spoken and written,
• Ability to prioritise tasks and manage time,
• Able to commence work immediately.

Working Location:

(SIM Campus and/or SIM Namly Management House)

Working Hours:

Mondays to Fridays

8.30 am to 5.30 pm

(Hybrid work arrangements)

The Project Management Director is responsible for leading and managing the overall operations of the contact center, including overseeing a team of customer service representatives, setting performance goals, implementing strategies to improve customer satisfaction, and ensuring efficient and effective communication with clients. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of driving results in a fast-paced and dynamic environment.

Location: Chinatown

Contract Duration: 1 year

Salary up to $15,000

Responsibilities:

• Oversee all aspects of the contact center operations, including managing a team of customer service representatives, supervisors, and managers
• Develop and implement strategies to improve customer service quality and efficiency
• Monitor and analyze key performance indicators to ensure goals are met
• Implement training programs to enhance the skills and knowledge of contact center staff
• Collaborate with other departments to resolve customer issues and improve overall customer experience
• Stay up-to-date on industry trends and best practices in contact center management

Qualifications:

• Bachelor's degree in business or a related field
• 10+ years of experience in contact center management
• Experience managing large scales of manpower
• Strong leadership and communication skills
• Proven ability to drive results and improve customer satisfaction
• Experience with contact center technology and software
• Strong written and communication skill, able to manage challenging stakeholders expectation
• Ability to work in a fast-paced and dynamic environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

The successful candidate will work with the KM team in the implementation and execution of the firm’s KM activities.

Responsibilities

• Work with the KM team to implement and execute both client-facing as well as internal KM initiatives and activities.
• Work with practice groups to ensure strategic alignment of business goals and KM strategy.
• Be well-versed in developments in the law.
• This role is based in Singapore.

Requirements

• Law degree from an accredited university.
• Minimum 3 years’ work experience as a lawyer.
• KM experience in a large law firm environment will be welcomed (but not a pre-requisite), and experience in an international law firm will be advantageous.
• Strong analytical and technical ability so as to gain confidence of partners and senior lawyers and be able to draw on practical experience to deliver practical solutions.
• Excellent drafting, research, writing, communication and interpersonal skills, with the ability to clearly and accurately convey information and ideas.
• Self-motivated and results-oriented with a passion for innovation and developing new ways of supporting client-facing lawyers in the firm.

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.