Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Responsibilities:

• Overseeing full spectrum of HR activities including talent acquisition, management and retention, performance management, training and development, compensation and welfare, HR budgeting and payroll, statutory/regulatory reporting, employee work pass matters; etc.
• Work with business units and employees in providing value-adding advice, support and service to attract, retain, train, develop, reward, care and engage talents.
• Lead and execute HR Operations to ensure all processes are delivered in compliance with internal policies as well as external regulations.
• Manage daily HR operations and provide guidance on appropriate handling of non-routine transactions as required.
• Recommend solutions to streamline processes and improve service delivery and employee experience.
• Oversee the maintenance of HR Information System (HRIS) and work with vendor to ensure system optimization.
• Analyze, troubleshoot, and rectify issues raised on the HRIS.
• Develop and maintain Standard Operating Procedures (SOPs) where appropriate.
• Ensure work processes are audit compliance.

Requirements:

• Degree in Human Resource or related discipline.
• At least 5 years’ experience in HR Operations
• Experience in leadership role is preferred
• Able to review HR process changes
• Positive work attitude and good analytical skills
• Organised, meticulous, pro-active
• Excellent communication and interpersonal skills

Interested applicants, please send in your latest resume. We regret to inform you that only shortlisted candidates will be notified.

EA License No: 18C9251

EA Personnel No: R22111484

Job Scope:

1. Handle operational activities eg merchandising display, ordering of foods and supplies and from direct suppliers stocks

2. Establishes restaurant business plans by surveying restaurant demand

3. Monitoring restaurant finances, including sales and expenses

4. Sales initiatives and targets must be achieved

5. Securing people for opening and closing shift and must have relievers in case of absents, mc and leaves. and documentations.

6. Cleanliness. (for RWS must obtain passing grade on inhouse quality assurance auditors.

7. Controls purchases and inventory by meeting with the account manager

8. Food safety and hygiene

9. Profit and loss of outlet being handled

10. Financial auditing of store documents.

11. Handling mall leasing requirements and updates.

12. Resolving repairs and maintenance issues ( for rws: outside premises marketing collaterals)

13. Reporting directly to the owners for emergencies.

14. Trainings for new hires

15. Handling customer complaints

16. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards

17. Accomplishes company goals by accepting ownership for accomplishing new and different requests

Job Requirements:

· Degree in related field

· A Minimum of three years of experience required

· Proven work experience in a restaurant setting

· Proficient in Microsoft Office

· Leadership Experience

· Excellent Organizational Skills

· Strong knowledge of restaurant management software

· Team work

· The ability to work autonomously

· Willing to learn new things

· Required to work 6 days work week and able to work on weekends and Public Holidays

· Social Media Posters, Brochure and Logo Design skills

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Interested candidates can forward their CVs in PDF format to [email protected]

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception
• Planning with the team, choosing, organizing, and motivating across different vendors
• Overseeing and monitoring all the Campaign progress activities as per the timeline
• Delivering and ensure client satisfaction within budget allocated
• Engage senior stakeholders to discuss and address project issues and risks
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor
• Provide timely updates to internal and external stakeholders as per required
• Meet up with clients and conduct presentations whenever there is a need to
• Be on time and reply to clients enquiries whenever necessary
• Ensure all the Digital Marketing Campaign timelines are properly managed
• Works closely with the Digital Marketing team
• Conduct meetings, delicate work and communicate across clients feedback periodically

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication
• Pro-active, hardworking, good working attitude, meticulous and results oriented
• Resourceful and problem solver
• Candidates must be able to function in agile work environments
• Excellent analytics skill with strong business acumen
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders
• An advantage to have, Marketing / Digital Marketing background, website development experience

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours &days : 6 days work week, off on Sunday,8:30am to 5:30pm.
• Working location - Ubi

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Mendix – the leading low-code application development platform:

The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix is collaborative - the people who use the software and the people who build the software work together throughout the development process.

Read our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform.

At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do.

As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix.

As a Mendix Technical Success Manager (TSM) in our APAC team, you will engage with our strategic enterprise customers. You will provide proactive guidance on the use of our software and leading comprehensive low-code platform. You will gain an understanding of the IT infrastructure, internal processes, business needs & drivers, and team members within these accounts. As a TSM, you will adapt your knowledge and support to each of our customers' environments, facilitate collaboration between teams within Mendix and the customer, and advocate on behalf of the customers' needs.

If you are a problem solver, have a well-rounded, broad IT/Development background, are inquisitive by nature and if you are driven to make your customers' successful, this may be the role for you!

You’ll help our customers drive digital innovation by:

• Maintain a regular cadence with the customer to drive technical initiatives aligned to the predefined strategies
• Provides custodian of technical guidance/direction with respect to the Mendix platform
• Maintains a strong technical relationship with CIO and/or technical champion
• Define, document, and work on proactive strategies supported by the Customer Success / Expert Services / Research and Development team to drive adoption and expansion
• Own the APAC customer's technology mapping as it relates to human resources, processes, and tools
• Proactively build relationships with customers to achieve loyalty
• Collaborate cross-functionally with internal groups (Presales, Sales, Support, Customer Success, Research & Development/Product, Professional Services)
• Liaise with Research & Development team to drive platform enhancements to drive adoption and/or expansions
• Stay up-to-date and be able to judiciously report on roadmap and strategies; especially those pertinent to defined customer base
• Learn the platform, best practices, and stay updated on latest releases and capabilities
• Provide guidance to APAC Customer Success Managers on how to best direct technical issues

Requirements:

• 7+ years of diverse SaaS based experience including, but not limited to development, consulting, pre-sales, engineering, etc
• Well versed in complex application architecture, aPaaS, PaaS and cloud technologies
• Ability to manage and grow enterprise customer relationships
• Passionate about building long term and lasting relationships
• A strong communicator with excellent attention to detail
• Outstanding written and verbal communication skills - ability to present and communicate to senior customer stakeholders
• Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment
• Strong orientation to team communication and collaboration
• Ability to manage in a heavily matrixed environment

If you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply.

Chicky Fun Pte Ltd, an upcoming & expanding F&B company with several food outlets and mini restaurants (Dining in, Online & Self-Delivery services) seek an experienced individual with right attributes to take up the challenge of

Senior Operations Manager/Operations Manager (FOOD COURT)

Responsibilities :

Operations (Food Court)

· Sales, Cost & other Kpis

· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised four court serving good food & excellent service.

Hygiene matters, dishwashers & cleaners & attend to pest control contracts, 8& NEA personnel where required.

Tenants needs for cutleries, POS machines issues. On line delivery (smooth operations)

Assist to source for tenants to replace outgoing ones where necessary & dealing with tenants enquiries on tenancy agreement terms,

· Staff roster deployment in conjunction with HR

· Liaise with Sales & marketing & product managers on customers’ needs, menu & on line delivery mstters

· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)

General

· Overall in charge of food court operations & related activities

· Review processes for continuous improvement

· Staff Training & Appraisal including discipline in liaison with HR

· Monthly & adhoc reports; meetings, presentation & zoom meetings with management & supervisors (chefs)

· Undertake any other adhoc projects/ tasks assigned by MD

Attributes & Qualifications

Minimum 5-10 years’ experience in Food & beverage business, food courts preferred.

· Planning skills with excellent communication

· Resourceful & able to work with different stakeholders, team worker & articulate well.

· Demonstrate Leadership skills through hands on efforts, good listener & problem-solving skills. Being proactive in planning various tasks & projects. Essentially be able to react quickly to urgent situation with an aim to resolve the issues at hand.

Team Worker

About DTB

DTB Distribution is a Singapore-based distributor that specializes in omni-channel distribution and marketing of both luxury and consumer beauty and lifestyle brands. Over the decade, the group has attained strong go-to-marketing expertise across multiple channels - including multi-brand beauty boutiques, perfumeries, department stores, drug stores, and online marketplaces.

We invest greatly in a team of marketing talents who are dedicated to brand building, solidified with robust consumer and market knowledge.
Driven by the mission of bringing consumers the finest of beauty and luxury brands from all over the world - across niche, prestige, and masstige categories, we have since established a comprehensive portfolio of 15 partner brands such as Filorga, Marvis, Isdin, Embryolisse, Acca Kappa, and growing.

Senior Key Account Manager

The Senior Key Account Manager oversees and manages sales and relationships with the most critical and strategic retail clients. Reporting to the Commercial Director, you will be responsible for achieving and exceeding sales targets by optimising retail client potential. You will also lead and mentor key account executives and collaborate with other departments to deliver solutions that meet the needs and expectations of the clients and the company.

Responsibilities:

• Develop trust relationships with a portfolio of major retail clients to drive business growth.
• Acquire a thorough understanding of key customer needs and requirements and expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Negotiate terms and conditions with clients and ensure mutual satisfaction and loyalty.
• Coordinate and lead teams to execute and deliver projects on time, on budget, and quality.
• Monitor and report on the performance and progress of the accounts and projects.
• Identify and pursue new opportunities and leads to expand the client base and increase revenue.
• Stay current on the company's products and services, the industry trends, and the competitive landscape.
• Build long-lasting, mutually beneficial relationships with clients and internal departments to create a better customer experience.
• Research and identify prospective clients and generate leads.
• Measure, track, and analyze key account metrics.
• Develop and manage strategic relationships with key client stakeholders to increase business opportunities for the company.
• Create specific strategies to achieve retail sales targets, initiatives, and standards.
• Analyze the overall business results weekly and monthly to effectively prioritize the appropriate area of focus to maximize results for the brand and the team.
• Motivate, mentor, and coach high-performing individual contributors and team players amongst your direct reports.
• Work with the Brand, Creative, Education, and Marketing leaders to align all field execution efforts with retailer and brand launches and promotional in-store activations.
• Liaise with the trainer and retail operations team to support beauty advisers in developing their skills and ensuring brand standards, sales objectives, and execution methods are being delivered and achieved.
• Additional duties as assigned by your manager.

Requirements:

• Min. Diploma / Degree in Business, marketing, or related field.
• At least 6-8 years of working experience in the sales field in the FMCG industry, with working knowledge of drugstores, beauty specialties, and department store environments.
• Solid sales experience with a track record of developing customers and people.
• Strong knowledge of the commercial fundamentals and having a strong customer-centric approach.
• Able to travel.
• Strong analytical capability and presentation skills.
• Strong negotiation skills. Perseverant.
• Entrepreneurial thinking. Good with numbers, retail-oriented, and P&L knowledge.
• Outgoing personality with good networking and influencing skills.

Job Objective:

• To deliver solutions and services proposed through working closely with internal Teams, manufacturers, subcontractors, and suppliers.

Core Responsibilities:

· Lead, manage, collaborate, and work with internal staff like AV Designer, Drafter, Engineer, Site Engineer, Safety Officer, and external parties like, Consultant, Main Contractor, Subcontractor, Manufacturer, and Supplier.

· Study schematic design and construction drawings to produce AV construction drawings

· Manage Project schedules, Project budgets, changes in order, Bill of Material

· Manage customer’s expectations and deliver customer experience

· Plan, manage and schedule resources.

Durapower is 14 years in operations and is company identified by Enterprise Singapore to scale up for growth as well. We have projects in Netherlands, Singapore, Thailand and Southeast Asia regions, production is in China as a manufacturing plant. There is no manufacturing here but we have R&D team here liaising with China as well. Our expansion is also enhanced by the stakes and investment in us through Banpu Next (Banpu Group) which is listed on the Thailand Stock Exchange.

You may refer to the news here: https://en.prnasia.com/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

Keen in joining our team?

Project Manager (Electrical/Site)

Responsibilities

• Set project timeline and keep projects on track.
• Monitor project deliverables and update relevant stakeholders or team members on the project progress.
• Coach and support project team members with tasks you assign them.
• Schedule tasks and co-ordinate with various team members to accomplish project objectives.
• Manage project budget and resource allocation.
• Interact regularly with existing and potential clients to determine needs and develop plans for improving delivery.
• Work cross functionally to solve problems and implement changes where needed.
• Resolve and assist in the resolution of conflicts among different stakeholders.
• Ensure project documents are complete, current, and stored appropriately.
• Master's/Degree or Diploma in Engineering Disciplines with a strong background in site electrical work.
• Demonstrated expertise in Electrical System Interconnection and Technical References.
• Proven track record in project management, including experience in budget control, project scheduling, operation of a fabrication workshop, and conducting feasibility studies for project proposals.
• PMP certification is highly desirable.
• Experience leading and managing teams effectively.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work collaboratively within a team and independently when required.
• Sound engineering background, with a focus on automotive and/or power engineering being a distinct advantage.

Competency Requirement:

• Master's/Degree or Diploma in Engineering Disciplines with adequate exposure background in site electrical work.
• Demonstrated expertise in Electrical System Interconnection and Technical References.
• Proven track record in project management, including experience in budget control, project scheduling, operation of a fabrication workshop, and conducting feasibility studies for project proposals.
• PMP certification is preferred but not a must; in lieu, a critical pathway-centric approach to project management will take precedence.
• Experience leading and managing teams effectively and robustly.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work collaboratively within a team and independently when required.
• Sound engineering background, with a focus on automotive and/or power engineering being a distinct advantage.

Job Title: Operations Manager - Hotel Cleaning Services

Location: Little India/ Farrer Park MRT

Job Type: Full-Time, Rotating Shifts (Including Weekends and Public Holidays)

About Us: We are a leading hotel cleaning service provider committed to delivering exceptional cleanliness and hygiene standards across prestigious hotels nationwide. Our dedicated team ensures a pristine environment for guests through meticulous attention and tailored cleaning solutions. We are currently seeking a highly skilled and experienced Operations Manager to oversee our operations and lead our team towards achieving operational excellence.

The Role: As an Operations Manager, you will play a crucial role in managing and enhancing the cleaning services provided to our hotel clients. You will oversee a diverse team of 20 staff members, ensuring efficient shift coordination and top-quality cleaning standards. Your leadership will foster a culture of excellence, efficiency, and safety, ensuring that our services exceed the expectations of our clients and their guests.

Key Responsibilities:

• Manage and coordinate a team of 20 cleaning staff across different shifts, including weekends and public holidays.
• Oversee the use of cleaning machinery, including single disc machines, ride-on scrubbers, and carpet extraction machines, ensuring optimal operation and maintenance.
• Implement and maintain high standards of cleanliness and hygiene across all assigned properties.
• Develop and execute effective cleaning schedules and routines that maximize efficiency and meet client needs.
• Conduct regular training sessions for staff on the latest cleaning techniques and safety protocols.
• Ensure compliance with health and safety regulations.
• Monitor and manage inventory of cleaning supplies and equipment.
• Act as the primary point of contact for hotel management, addressing and resolving any issues or concerns related to cleaning services.
• Continuously seek ways to improve operations and enhance service quality.

Requirements:

• A minimum of 5 years of relevant experience in hotel cleaning or a similar field.
• Proven experience managing and leading a team.
• Strong knowledge of cleaning techniques and machinery operation, including single disc machines, ride-on scrubbers, and carpet extraction machines.
• Excellent organizational and leadership skills.
• Ability to work on a rotating shift basis, including weekends and public holidays.
• Strong communication and interpersonal skills.
• A commitment to delivering high-quality service and maintaining stringent cleanliness standards.

What We Offer:

Basic Salary of $3500- $4500

Opportunities for professional development and career advancement.

A dynamic and supportive work environment where you can take your career to the next level.

You will be responsible for finance operations overseeing General Ledger/Reporting and will also be required to work with internal stakeholders to ensure that they comply with financial governance and procedures.

Your responsibilities will include process improvement, data analytics & credit control review, apart from management and statutory reporting.

To provide leadership to the finance team on all accounting and financial management matters including but not limited to the following:

· Oversight of day-to-day financial operations, fixed assets and inventory management

· Support system enhancements and project management

· Mentor and provide guidance for accounting staff, in compliance with accounting standards

· Provide support to the operational business units, involve in ad-hoc projects & assignments as required.

Applicant Requirements:

- Degree in Accountancy/Finance or equivalent or a qualified CA and/or ACCA with 4 to 6 years relevant experiences with strong exposure for overall finance management

- Experience in overseeing a Finance team in a fast-paced and highly challenging environment

- Meticulous with good interpersonal and communication skills

- Highly proactive and analytical thinker, able to work independently, execute and follow-through to deliver solutions to the management.

- Audit experience will be an advantage.

Only shortlisted candidates will be notified

Job Scope:

Partnerships with Youth Sector Organisations

• Identify new ways to grow and forge partnerships to new opportunities that meet strategic youth development needs
• Identify and support organisations to deliver impactful programmes that meet youth needs
• Leverage on grants and identify innovative approaches to build and strengthen partnerships with organisations in support of client’s focus areas
• Work closely with internal and external stakeholders to establish, maintain and develop good working relationships with organisations with the objective of supporting youth development/ engagement
• Develop and implement partners engagement and support sessions
• Plan, manage and administer relevant grants such as the client's fund and ensure proper governance and accounting

Requirements:

• Good communication, writing, critical thinking and project management skills
• Good stakeholder management and interpersonal/ networking/ customer service skills
• Able to synthesise and analyse information well
• Meticulous and good with numbers
• Able to prioritise work, and adapt in a dynamic environment
• Able to work independently and in a team
• Knowledge of and interest in the youth sector would be advantageous
• Experience in starting ground-up projects and working with partners would be advantageous
• Available to work on weekends and weekday evenings if required (off in-lieu will be provided)

Location: Toa Payoh

Contract Duration: 12 months

Salary: $2000 - $4100 (depends on experience and qualifications)

Working Hours:

Mon to Thur: 8.5 Hours (excl. 1 hour meal break)
Fri: 8 hours (excl. 1 hour meal break)

Roles & Responsibilities

We are seeking an accomplished Cleaning Operations Manager to oversee and coordinate cleaning operations while maintaining a strong rapport with clients to guarantee the delivery of top-tier services. Your primary duties will involve ensuring that our teams strictly adhere to safety protocols during all cleaning operations, facilitating the budget planning process to ensure the smooth execution of operations, and meticulously evaluating pertinent data to recommend enhancements for the cleaning processes.

Prepare work method statement and Risk Assessment for all scopes.

Manage cleaning operations and liaise with clients to ensure quality service delivery. Ensure teams adhere to safety measures during cleaning operations.

Facilitate budget planning for smooth flow of operations. Evaluate relevant data to propose recommendations for cleaning process improvement.

Cleaning operations manager plans, directs and monitors the cleaning operations of the cleaning company or cleaning department. He/she oversees the management of resources on project sites.

He/she develops cleaning operational plans and manages service contracts and incidents related to cleaning operations.

Must be able to hands-on and work shift. Be prepared to work flexible hours, including rotating shifts (7am to 3pm, 3pm to 11pm, or 11pm to 7am), weekends, and public holidays, as assigned.

If you meet these qualifications and are ready to take on the responsibilities of a Cleaning Operations Manager, we invite you to apply for this exciting opportunity. Join our team and contribute to our commitment to providing exceptional cleaning services while upholding the highest standards of quality and safety.

Roles & Responsibilities:

1. Assist management in developing and strengthening operations processes and workflows.

2. Maintain safety and cleanliness standards set by management.

3. Review day-to-day operations process flow, summarize key results, and provide feedback and improvement plans.

4. Manage customer experience and expectations, attend and resolve customer problems, complaints, and service requests.

5. Network with clients and customers to improve the presence and reputation of the branch and company.

6. Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.

7. Manage inventory and playground equipment.

8. Support the branch manager and work closely with the HR, marketing, and finance departments to fulfil operational needs.

9. Any other tasks as assigned by the supervisor.

Job Requirements:

1. Minimum of 3 years of experience in a similar role, or in hospitality or customer-oriented job in front-line capacity.

2. Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.

3. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.

4. Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.

5. Able to work independently and effectively under tight deadlines in a fast-paced environment.

6. A good team player with a high level of enthusiasm, drive, initiative and commitment.

7. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.

Qualifications Requirements:

1. At least a diploma in Business Management, Hospitality, or a Tourism Certificate.

Job description and responsibilities

Lead and oversees project execution, manage site progress, monitor site activities, and ensure on-time completion of the project meeting the requirement of quality and budget.

Coordinate closely with subcontractors, developers, architects, consultants and related authorities for the execution of project.

Manage the site team on the project execution including setting tasks and providing instructions to the team.

Coordinate with related parties, including consultants , subcontractors, suppliers, etc., on tackling technical issues and method statements of the project.

Assist in developing and implementing corporate construction policies that support the development of business.

Coordinate interfaces with other trades/contractors on the project execution.

Manage contractors with a focus on quality, compliance with engineering drawings;applicable code and standards, and construction schedule and cost.

Regular report to the Management for project status.

Job Requirements

Minimum 20 years working experience in construction industry preferably in fit-out industry while at least 15 years experience as Project Manager.

Familiar with the project cycle from commencement to handing over procedures with the authorities.

Self-motivated and able to work independently and under pressure.

Excellent knowledge, sense and skills in overall project management.

Good leadership in managing project teams.

Familiar with Microsoft Office (WORD, EXCEL and POWERPOINT) and project management software.

Strong communications skills, tactfulness, integrity, good inter-personal skill.

Working days is 5.5

Occasional overtime may be necessary subject to the site activities.

Castlery is looking for a Category Manager to join our eCommerce Platforms (Mopio) team.

The Category Manager sits within the wider merchandising department and is responsible for contributing to the overall strategic direction and pricing for Castlery’s assortment. This role is critical in driving our category strategy, optimizing assortment, and maximizing sales and profitability. They are deeply involved in kick-starting the product development cycle and implementing initiatives that drive business growth.

As key owners of product knowledge, they will also support multiple cross-functional teams within the company to bridge the technical and emotional aspects of each product launch. This role is a dynamic combination of creativity and analytics that strives towards creating a productive and cohesive product assortment for our customers.

What you’ll be doing

• Curate and implement appealing category strategies whilst encompassing a holistic approach covering strategic demand planning and supply-side dynamics;
• Set the revenue management strategy, with consistent pricing and promotion tactics which support long term profitable growth across markets;
• Monitor external market developments and competitive activities as key inputs to Castlery’s category strategy;
• Be the key stakeholder in making sure forecasts are in line with activities such as category product launches, campaigns, and any other demand drivers;
• Ensure reporting and analytics translates into actionable insights to drive business, as well as flag risks, making sure we have the most attractive mix of products.
• Attract, lead, inspire and develop employees, ensuring business continuity and talent growth within the category management function.

What you’ll need

• At least 5 years of category management experience, preferably with a strong familiarity of the buying process as well. Experience in defining category strategies, whilst still maintaining hands-on approach to working with stakeholders. Furniture industry knowledge is a plus.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Ability to work independently in a highly ambiguous, dynamic growth environment, with strong attention to detail and exceptional organizational skills.
• Pro-active, ‘can do’ mentality combined with a track record of successful execution of strategies and activities.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and build relationships with vendors.
• Results-oriented mindset with a proven track record of achieving sales and profitability targets.
• Strong leadership abilities with experience in managing and developing teams.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

Job Description & Requirements

About Think SME:
Think SME is a place where SMEs can access the support, resources, and solutions they need to prosper. We are here to empower people and SMEs to follow their dreams, establish and grow. Our 4 main business solutions are: Finance & Loans, Branding & Marketing, Tech Solutions and Corporate Services.

Key Responsibilities:

• Identify and target prospective clients through telemarketing, networking and any marketing efforts
• Lead negotiations and overcoming objections to secure new business deals
• Build and maintain strong relationships with clients to foster long-term partnerships whilst achieving and exceeding sales targets
• Maintain accurate and up-to-date records of sales activities, opportunities, and client interactions
• Prepare regular sales reports and updates for management

Requirements:

• Proven experience in prior business development role (experience in previous audit or corporate service provider firm will be a plus)
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated and goal-oriented with a strong drive to succeed
• Ability to work independently

Working Hours:

9:30am to 6:30pm

Monday to Friday

5 days work week

Position Summary

The Training Manager holds the responsibility for maintaining the standards and quality of the educational experience provided by Bettr Academy. You will ensure that the training team adheres to the Academy's training standards and keep the training curriculum, courseware, and delivery methods aligned with current industry practices and the requirements of certifying bodies and stakeholders. As the primary representative of the Academy concerning training and curriculum affairs, you will play a crucial role in upholding excellence in education.

Key Responsibilities

Training Standards

• Collaborate with the strategic team to align training standards and learner experiences with the Academy's overarching strategy.

• Oversee Subject Matter Expert (SME) teams, collaborating closely to ensure the curriculum and lesson courseware remain current and meet required standards.

• Work in conjunction with the Head Trainer/SMEs/Lead Trainers to ensure thorough training of all trainers in their specialized areas, facilitation techniques, and IT/digital platforms (such as Zoom, Kahoot, and e-learning).

• Ensure adherence to the training code of conduct by all trainers and assessors, promoting fairness and ethical practices in their respective training domains.

• Collaborate with various leads to enhance the overall student experience, covering aspects such as space, facilities, equipment, tools, setup, learning materials, hospitality, and pre- and post-class administration.

• Analyze learner feedback, using insights to develop improvement plans for identified key areas.

• Direct the course development team for both new and existing classes/products, ensuring that courseware is comprehensive and updated for trainers to follow.

• Establish a Standard Operating Procedure for training calibration and refresher programs, targeting trainers and assessors.

Curriculum & Content Management

• Lead the project management efforts for developing and launching new courses/programs, aligning them with the Academy's New Course strategy plan. Responsibilities include, but are not limited to:

• Collaborating with Course Developer (CD) and Subject Matter Expert (SME) teams throughout the process, from acquiring new Course Accreditation to the finalization of courseware and materials.

• Coordinating with SME and Marketing teams to strategize trial classes and coordinate the official launch.

• Stay updated on the latest trends and content in adult education, ensuring that training programs remain relevant and future-proof.

• Establish a Continuous Improvement Review (CIR) system for periodic curriculum assessments of SCA and WSQ courses to ensure their ongoing relevance, conducting biannual reviews for the curriculum and quarterly reviews for lesson plans.

• Ensure proper archiving and documentation of course materials.

• Collaborate closely with the e-learning lead to guarantee the development of relevant, user-friendly, and up-to-date content for e-learning, while also monitoring and tracking e-learning programs.

Trainer Development & Advancement Pathways

• Collaborate closely with Bubble Heads to create a structured training progression framework for Senior Trainers, Junior Trainers, Assessors, and Coaches.

• Partner with Bubble Heads to guarantee the scheduling of both Primary and Secondary Trainers for each course.

• Work in tandem with Bubble Heads to identify any gaps in training manpower and collaborate with the Head Trainer and SMEs to train individuals, ensuring a ready pool of deployable trainers for all courses and levels.

• Establish a Trainer Assessment/Quality Control System applicable to both full-time and adjunct trainers.

• Ensure continuous professional development (CPD) requirements are fulfilled by all full-time trainers.

Adult Education Network (AEN)

• Maintain active connections within the AEN to stay informed about developments in the Training and Adult Education (TAE) community, fostering collaborative support.

• Cultivate engagement and connections with Schools, Institutions, and Government Partners to stay abreast of the latest training and education initiatives.

Portfolio and Knowledge Requirements

• Possess ACTA/ACLP & DACE Certification (DACE certification is optional).

• Proficient in learning and development technology, encompassing but not limited to learning management systems, e-learning platforms, and resources. Additionally, adept in the theories and applications of pedagogy and andragogy.

• Acquainted with the F&B scene, including familiarity with emerging trends (experience in coffee-related matters is advantageous).

Personal Skills

• Strong interpersonal and communication skills

• Strong project management skills and excellent time management.

• Good leadership skills

• Highly organized and able to multi-task

• Resourceful and thinks out of the box

This job has everything for the right applicant, and is available immediately. All applications will be treated in strict confidence. Only successful candidates will be contacted.

As a part of our selection process, please provide to [email protected]:

1) Cover Letter detailing:

- your interest in joining our merry crew

- how your past experiences and values can be applied to the role

- what you believe you can bring to Bettr

2) CV

- detailing your availability and expected remuneration

3) Tests

Please take these 2 tests and screenprint your results back to us:

a) MBTI: http://www.16personalities.com/free-personality-test

b) Synergist: https://predictablesuccess.com/styles-quiz/

Keep in mind that there are no ‘right answers.’ The assessments are designed for us to understand your strengths and how you interact with others so that we can work better together.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Academy and Bettr Coffee, they offer world-class professional beverage education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through social programme for marginalised women and youth-at-risk, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2022 President’s Volunteerism & Philanthropy Awards and the 2017 President's Challenge Social Enterprise of the Year was awarded to The Bettr Group. We are also Singapore's 1st Certified B Corp and Best For The World Honouree (Community) ‘16 - ’19, Best For The World (Workers) '22.

BETTR@WORK
We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.