• Supervises overall activities at the Front Office section
• Acts as Manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
• Monitors occupancy for current day, changes during the day on bookings, arrivals, check- outs, conferences, and that all hostel departments have up-to-date information available.
• Handles and resolves guest complaints in a positive way, and reports concerns to management
• Familiarises in handling HIS system, emergency procedures and
• Supports the Association’s community service and other corporate projects.

Pre-Requisites

• Min. 3 years’ experience in similar capacity in the hospitality sector.
• Customer Service Oriented
• Excellent communication and problem-solving skills
• Ability to work well under pressure and in a fast-paced environment
• Able to interact with culturally diverse guests
• Able to work on shifts, including weekends and public holidays
• Demonstrates excellent customer service skills and provides quality service to guests.

We are looking for an experienced marketing specialist who is preferably from a B2B background with strong project & event management skill and go-to-market experience. This will be a 1 year contract role supporting Singapore and Southeast Asia market, you will be assigned on project basis to support project owners to work closely with stakeholders and drive the required deliverables and outcome.

Roles & Responsibilities

• Work closely with business unit functions including Projects, Engineering, Business Development and Safety teams to develop and execute marketing and communication materials in the B2B segment
• Manage and be responsible for the end-to-end execution of campaigns, including creative development, media planning, and analysing and reporting on performance of marketing initiatives to stakeholders
• Develop collaterals and assets including videos, presentation decks, email campaigns, advertisements across a full spectrum of channels for marketing purposes
• Develop content for website, social media, industry conferences, exhibitions, editorials and business media
• Lead and manage events such as launches, engagement events, talks, seminars, for different audiences including but not limited to suppliers, customers, external stakeholders and internal stakeholders
• Work with and maintain relationships with external agencies to execute and optimise paid media campaigns including SEM, events, productions
• Ensure brand messaging and design consistency is in adherence to company’s guidelines across all communication channels
• Manage allocated marketing budgets and expenditures

Required skills and qualifications

• Excellent communications and presentation skills
• At least 4 years experience in a Marketing role
• Proficient in Microsoft PowerPoint, Excel, and Word
• Bachelor’s degree (or equivalent) in public relations, marketing, or communications discipline
• Strong understanding of CMS and CRM platforms such as Umbraco and Dynamics365 is a plus

Preferred skills and qualifications

• Candidate with practical experience in the energy/renewables sector is a plus
• Is proactive, positive and self-motivated with the ability to work independently
• Demonstrated ability in successfully working with cross-functional teams
• Strong in planning, managing and coordinating events or roadshows
• Strong interpersonal skills and stakeholder management
• Possess strong organizational skills and attention to detail necessary to prioritise multiple initiatives and projects
• Ability to adapt to a changing business with a strong willingness to learn
• Familiarity with content or customer management systems

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior / Event Services Manager is in charge of various group and catering (social / corporate / wedding) businesses.

What will I be doing?

As the Senior / Event Services Manager, you will be responsible for performing the following tasks to the highest standards:

• Communicate effectively with the Sales & Catering team members responsible for booking various group and catering businesses, as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
• Ensure that all bookings are focused to yield maximum revenue per available function room.
• Response for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with Conrad Singapore Orchard
• Develop creative and attractive menu presentations for potential clients.
• Maintain an active trace / follow-up system on all personal sales calls and inquiries.
• Finalize all bookings, maximizing all revenue potential by upselling in all revenue producing areas while satisfying client needs.
• The ability to act as the liaison between the client and the hotel for all of the client’s needs (i.e. Hotel rooms, catering & events, audio visual, food tasting, transportation, off-site event recommendations).
• Have an excellent knowledge of hotel facilities, capacities and dimensions of the hotel’s function spaces.
• Review all function spaces with the Banquet Manager in regards to any requirements for a function.
• Maintain the policies set forth in the group sales / catering sales contract (i.e. deposits, cut off dates, attrition, rooming list, billing instructions).
• Conduct tours of the property with potential and existing clients.
• Provide input for weekly and monthly forecast.
• Coordinate with other departments on the needs of the group which will directly affect the department (i.e. amenities, arrival/departure time, deliveries).
• Plan and/or attend and/or participate in meetings with various operational departments as well as pre-convention meetings with groups to ensure on the quality of guest satisfaction.
• Achieve a yearly personal sales booking goal
• Listen and comprehend client’s need and goals.
• Actively participate in training opportunities
• Maintain a thorough concept of food cost and menu planning
• Respond to all telephone and walk-in inquiries regarding function spaces.
• Comfortably entertain appropriate clients.

Sales Administration

• Answer telephone inquiries and respond according to the Conrad’s standards
• Maintain an effective plan of correspondence.
• Prepare a monthly booking report and/or any other reports required by the Director of Catering
• To coordinate special events, promotions and publicity activities as assigned.
• Review all banquet event orders, daily and weekly banquet sheets to ensure accuracy in the content.
• Follow up on deposits made and ensure all payments are cleared after event.
• To update menu and price information when changes happen.
• Maintain all catering files in accordance with established procedures and standards.
• Maintain a friendly, caring and helpful attitude with clients, as well as other Hotel team members.
• Assist clients in the absence of a catering representative.
• Keep informed as to the daily hotel activities.
• Take ownership of the Delphi.fdc system.
• Find ways to make event services effort more effective and efficient through utilization of the Delphi.fdc system.

Generic Skills

• The ability to keep Director of Catering promptly and fully informed of all problems or unusual matters so that prompt corrective actions can be taken where appropriate.
• Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
• To be a sound analyzer and problem solver.
• To be a “do-er”, implementer, and action taker.
• Develop and use good business acumen and be a good “business operator”.
• Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
• The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
• Be a team player and have interpersonal sensitivity.
• Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
• Respond properly in any Hotel emergency or safety situation.
• Perform other tasks or projects as assigned by Hotel management and staff.
• Provide feedback in a timely, professional and constructive manner.
• Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
• Ready to support community initiatives by the Hotel as our contribution to society.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Senior / Event Services Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent reading, writing and oral proficiency in the English Language
• Flexible with working hours, able to work weekends and public holidays when necessary
• Ability to communicate in a second language is beneficial
• Minimum 2 – 3 years previous catering sales / conference services experience
• Able to work under pressure
• Strong selling and client communication skills

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

JOB SUMMARY

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR

• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

CORE WORK ACTIVITIES

Administering Employee Training Programs

• Promotes and informs employees about all training programs.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Helps employees identify specific behaviors that will contribute to service excellence.

• Ensures employees receive on-going training to understand guest expectations.

• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

• Meets with training cadre on a regular basis to support training efforts.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

Evaluating Training Programs Effectiveness

• Monitors enrollment and attendance at training classes.

• Meets regularly with participants to assess progress and address concerns.

• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Measures transfer of learning from training courses to the operation.

• Ensures adult learning principles are incorporated into training programs.

Developing Training Program Plans and Budgets

• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.

• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.

• Aligns current training and development programs to effectively impact key business indicators.

• Establishes guidelines so employees understand expectations and parameters.

• Develops specific training to improve service performance.

• Drives brand values and philosophy in all training and development activities.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing Training Budgets

• Participates in the development of the Training budget as required.

• Manages budget in alignment with Human Resources and property financial goals.

• Manages department controllable expenses to achieve or exceed budgeted goals.

• Utilizes P-card if appropriate to control and monitor departmental expenditures.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

• Supervise and manage the Service Team.
• Keep all the systems installed in Asia at the agreed level of efficiency.
• To oversee routine maintenance and repair tasks in accordance to maintenance instructions/procedures.
• Take responsibility to maintain all the tools, test equipment, and test jigs required for Service Team usage.
• Meet the service level for both Preventive Maintenances and Corrective Maintenances Tasks.
• Take control of local inventory and generate weekly report on usage/top up.
• Participate in new machine installation, commissioning, buy off and reports.
• Participate in data analysis on new and old failure on system.
• Laise and communicate with customer to provide Service weekly report.
• Publish weekly report and other related reports as per request.
• Perform any job assigned from time to time by the management.

To be responsible for planning, developing new room sales business while maintaining and servicing. existing accounts.

Responsibilities

· To be responsible for securing rooms sales from corporations, travel agencies and leisure markets.

· To assist General Manager and DOS in planning and formulating sales strategies for the rooms department.

· To conduct daily sales calls (about 4-6) and visit potential clients to promote and sell the guest rooms as well as to secure tour group reservations for meal periods at the coffee house.

· To liaise closely with the Front Office, Reservations and Housekeeping to up sell whenever possible and to ensure effective management of room inventory, ensure cleanliness and comfort of the rooms and for any other matters pertaining to the needs and requirements of the customers.

· To prepare proposals, contracts and confirmation letters, monthly rooms Sales Forecast and revenue and other correspondences and forms required to ensure smooth operations of all the department.

· To discuss special rates and requests with the DOS and General Manager.

· To follow up with the customers to obtain feedback of the service rendered and conducts post mortem sessions when necessary with the operations personnel to minimise guests' complaint and regularly meet with fellow team members to explore avenues to improve the rooms sales.

· To seek market intelligence, visits competitor hotels and compile a feedback report on a quarterly basis for the DOS and General Manager on the prevailing and expected market trends and highlights any new developments in the market. Based on these market intelligence, he/she and the General Manager will formulate pro-active strategies and plans to ensure that YWCA Fort Canning’s business and profitability is sustained.

· To attend the monthly Sales Meeting to present his monthly sales report and provides feedback on the market situation and competitors’ analysis and contributes ideas to improve business and to achieve his gazetted profits in his area of responsibility.

· Apply strategies in diverse situations to manage work relationship within the organisation or with external parties to build a stronger and effective team.

· Support any ad-hoc task as assigned by the management.

Requirements :

· Minimum 5 years of relevant experience of which 3 years in corporate sales preferably in Hospitality, or Leisure sector.

· Familiar with different market segments and proven good sales track record of managing corporate accounts in relevant sectors. · Sound knowledge in long term sales strategies and associated practices.

· Drive for result, self-motivated with excellent time management and multitasking skills

· Excellent communication and written skills.

· Good computer skills in Microsoft Word, Excel and Powerpoint.

· A good team player and demonstrates high initiative.

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description & Requirements

· Co-ordinates schedules including setting appointments, maintaining calendar of activities and events.

· Organizes and schedules meetings and conference calls

· Assist with creation/modifications of online postings, spreadsheets, and other various documents

· Handle all sales related enquires and documents.

· Providing buddy back-up support / covering duties to secretaries who are absent.

· Collating and filing expenses, receipts, invoices and other documents.

· Performs adhoc administrative support functions.

Any other miscellaneous task as assigned by manager when necessary.

Job Scope:

• Assist HOD in all aspects relating to the accounting functions to facilitate the closing of the full set of accounts
• Lead and supervise team members and work well with management in meeting targets
• Perform daily accounting function including AP, AR, GL and Bank Reconciliation
• Ensure timely and accurate closing of accounts and preparation of monthly financial reports and schedules
• Perform payment forecast and monitor cashflow
• Analysis of accounts
• Develop & implement process improvements
• Liaising with Auditors
• Any other assignment as assigned by Management

Requirements:

• Minimum of Degree in accounting or equivalent
• At least 3 years of relevant accounting experience, preferably in freight forwarding industry
• Proficient in MS Office
• Ability to work independently with high level of initiative and resourcefulness
• Self-motivated, detail-oriented, meticulous and committed individual who can work with little supervision under tight deadlines
• Good team player with good interpersonal and communication skills

Duties

• Handle a portfolio of corporate secretariat matters for both Singapore and Overseas companies including preparation of Directors’ Resolutions, AGM & EGM documents and preparation of materials for meetings
• Prepare and draft board resolution and minutes examples change of directors and/or secretary, establishment of bank accounts and facilities, transfer of shares, increase of share capital, etc
• E-filing of various transactions with ACRA which includes Annual Return, Return of Allotment, Appointment of Officers, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Organize and co-ordinate board meetings and preparation of board papers
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc
• Attend to notarization and legalization of documents
• Respond to requests from business units and auditors for information and documents
• Manage a small team of corporate secretaries

Requirements

• At least 5 years relevant experience in professional firms providing corporate secretarial services.
• Possess / pursuing ICSA or relevant qualification is an advantage.
• Good interpersonal and communication skills.
• Able to work independently, multi-task and is meticulous.
• Good organisation and administrative skills.
• Excellent attention to detail.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

To maintain and update employee personal file
Handle onboarding and offboarding
Assist in recruitment and job posting
Schedule interviews between candidates and hiring managers
Provide administrative support, including document preparation, filing and date entry
Knowledgeable in MOM Employment Practices

Experience in Justlogin HR Software is a plus and able to handle 100 HC
Able to work using Mac Software
Handle Course Registration for Food Safety Cert and Halal Certification
Experience in performing MOM transactions and Gov-Paid Leave Portal
Hands-on, organised, with a can-do working attitude

Team player but takes initiative to work independently when necessary
A mature mindset, possess good communication, interpersonal skills

Degree in Human Resource, Business or related field
Minimum of 2 years of relevant experience
Possess HR Professional Certification an advantage

5-day work week
Working hours: Mon to Fri 10am to 6pm
Working location: Central near Bugis MRT/Downtown MRT Line

The position will focus on managing, operating, and maintaining the site facilities to ensure sustainability for management, staff and other stakeholders. This is also a hands-on position where experience with MEP (Mechanical, Electrical and Plumbing) is necessary to succeed in this role.

Job Description

Facilities Management

• Conduct regular space audits and update space inventory.
• Coordinate with contractors on facilities advance planning
• Support in reviewing, evaluating and providing inputs to all fit-out design proposals, test-fits, requirements related to space, layout and MEP systems
• Manage building renovation and facilities projects
• Support in planning and executing enhancement programme and reconfiguration,
• Manage multiple vendors of hard skills to deliver services on time and within budget
• Assist the Director to manage and prepare budgets, annual planning, perform project cost control.
• Manage vendor procurement processes in accordance with agreed procurement guidelines, involve and work with the Procurement team and follow procurement best practices
• Financial administration inclusive of invoice processing; code and allocation onto respective cost centres.
• Monitor and provide reports including but not limited to operational trackers, site inspection, inventory management and energy consumption.
• Analyze relevant FM data and preparation of reports, and provide recommendations based on the findings
• Ensure compliance with local legislation and regulations
• Establish and maintain a positive rapport with internal and external stakeholders
• Collaborate closely with the other departments to ensure smooth execution of project
• Asset and payment management
• Manage office hand-over and defect follow-up
• Provide support where necessary for any planned and unplanned out-of-hours working
• Perform other facilities management related duties as assigned.

Requirements:

• Diploma/Degree holder with Project and Facilities Management background preferred.
• Min 1 years of relevant experience
• Prior experience in Hotels/Clubs will be an added advantage
• Meticulous, organized, good negotiator with strong hands-on mentality and able to work in a fast-paced environment
• Proactive, fast learner and ability to multi-task
• Ability to work independently yet team player to work across different departments
• Passion for service and member focus
• Quick problem solver

Job Responsibilities:

• Achieving business goals and revenue targets.
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
• Developing and implementing business, marketing, and advertising plans.
• Managing internal and external stakeholder relations and negotiating contracts.
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Ensuring products and services comply with regulatory and quality standards.
• Ensuring company standards and procedures are followed.
• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
• Dealing with escalated customer issues, incident reports, and legal actions.

Qualifications & Experience:

· MASTER’S Diploma and Bachelor’s Diploma is required.

· Require to travel within the region oversea frequently

· 2 years of management and leadership experience.

· Excellent communication skills, both verbal and written.

· Excellent leadership and decision-making skills.

· Ability to multitask and work efficiently under pressure.

· Strong analytical and problem-solving skills.

· Ability to consult and to provide solutions to clients.

Purpose & Overall Relevance for the Organisation:

You will be responsible for maximizing the sales, profitability & brand equity of the Emerging Markets retail & franchise organization by building and leading the merchandising pre-season strategy for full price owned channels.

You will be driving and constantly innovating all processes around connecting financial ambitions to product planning acting as the HUB representative for owned brick&mortar channels between brand & regional stakeholders. You will own merchandising & financial planning (i.e. Open to buy), store clustering, grading & option planning, space planning and support the regional merchandising teams on assortments strategies as well as in-season operations.

You will be among the EM SPOC for enhancing merchandising tech capabilities as requested by the business.

You will play a key role in standardizing a merchandising way of working across regional teams through upskilling and implementing effective retail centric standards.

Key Responsibilities:

· Work with Senior Director/Director Merch in executing EM OR merchandising goals and ensure deployment by working collaboratively with clusters teams.

· Deliver financial targets including Net sales, Sell through, Standard margin.

· Lead pre-season planning including Open-To-Buy (OTB) plan, pre-season product planning, option planning, forecasting (including handover to BUs, clusters & Demand Planning) for owned full price brick & mortar channels.

· Support the deployment of ranges and assortment planning strategies for own retail & franchise stores in collaboration with the brand team.

· Review Open-To-Buy (OTB) & seasonal buy plans of regional teams and drive changes to the strategy where needed to ensure the right level of stock based on commerciality and brand vision.

· Support clusters in maintaining a healthy stock level pre-season & in-season

· Work closely with the Business Solution Team to meet world class merchandising best practice.

· Work with Director in mapping the merchandising process and define appropriate merchandising capabilities enhancement for the market.

· Work with the Director to define the methodology of option and space management. Lead clusters through deployment of the same.

· Develop a trading framework between HUB & clusters

· Contribute to the development of key merchandising reports and be responsible for its implementation in markets.

· Review in season stock cover and drive actions with the regional teams.

· Identify and maximize new & in season business opportunities by understanding and executing on respective channel potentials.

· Liaise with markets to ensure they implement the correct end of season management to maximize clearance and minimize cost of reduction.

· Store visits as needed and advised by the business (expected ratio office/travel is 80%/20%)

· Role model the leadership framework and ONE EM mindset.

· Lead and develop your own team

· Interface with key stakeholders including Marketing, Visual Merchandising (VM), Store Operations, Supply Chain, Finance, Logistics

· Drive innovation across the function in terms of process automation and optimisation to improve availability across channels

Key Relationships:

· Bus (category merchandising), CTC (Concept-to-Consumer)

· Retail Operations

· Marketing activation

· Demand Planning

· Supply chain

· Retail leads

· Finance/Controlling

· Relevant Global Teams – Merchandising, CTC.

Knowledge, Skills and Abilities:

· You are an absolute team player who puts WE before I

· You can be seen as a role model for leadership and influencing capabilities

· You are a confident about your retail merchandising & product expertise and can be seen as an expert

· You understand the E2E retail merchandising stream in detail and can effectively upskill team members

· You have a strong analytic background and a good eye for product

· You can navigate the ambiguity of a matrix organization

· You are proactive and finding solutions to business needs motivates you

· Ability to work effectively under pressure and with multiple diverse regions

· Strong trading mindset, with an entrepreneurial flair to maximize business opportunities.

· Fluent in English and other language(s) is an advantage

Requisite Education and Experience / Minimum Qualifications:

· University degree, ideally in business with marketing and sales focus- MBA a plus

· Retail Merchandising expertise required

· Total of 5-8 years experience with minimum 5+ years’ leadership / directorial / head of dept experience of core buying &merchandising function preferably in a retail organization, with broad-based experience working with fashion franchises, vertical and multichannel retailers. Experience working with a Sporting Goods retailer is preferred.

· Functional awareness of store operations, Visual Merchandising, Marketing Activation, Human Resources, Finance, Supply Chain and Logistics

· Experienced in working with internal stakeholders and external agencies to establish efficient and scalable processes

· Experienced in working cross-functional within international organization

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Formulate and implement strategies/action plans for forging partnerships with universities - undertaking research and analysis of markets and universities, as well as trends and developments in the international education environment, to identify opportunities for the SMU community, focusing on forging partnerships with universities in the Americas.
• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and staffing SMU principals for outgoing missions.
• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community.

• Post-graduate qualifications or Bachelor Degree in International Relations, International Marketing or fields of study with a global-orientation.
• 6 years experience in the international education sector or working on cross-cultural exchanges at the people-to-people level, or in similar field of work.
• Proven high level skill in partner and project/event management – working with diverse teams and across cultures to achieve objectives, as well as in business development, analysis and cultural appreciation of foreign countries/markets.
• Strategic and analytical thinker.
• High level of written and oral communication skills.
• Meticulous with an eye for detail and keen appreciation of good documentation.
• Ability to manage multiple, competing tasks and deadlines with a high degree of accuracy.
• A good combination of high intelligence, emotional and cultural quotient.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description:

• Responsible for daily operations and management of the whole restaurant
• Staff training and scheduling: Create staff schedules, manage shift rotations, and ensure proper staffing levels during peak and off-peak hours, optimizing labor costs without compromising service quality.
• Financial and inventory management:Develop budgets, control costs, and drive profitability while monitoring financial performance.
• Guest Satisfaction: Ensure excellent service and food quality, addressing customer feedback and creating a welcoming atmosphere.
• Team Leadership: Recruit, train, and lead a motivated team to achieve operational excellence.
• Marketing and Promotion: Execute marketing strategies, plan events, and enhance the restaurant's visibility and reputation.
• Revenue and Sales Growth: Collaborate with the restaurant management team to develop and execute strategies for increasing sales, promoting specials and events, and achieving revenue targets, while monitoring and controlling costs to maximize profitability.

Qualifications:

• At least 5 years experience in Chinese food and beverage management
• Have the ability of market development, and can meet the performance requirements.
• Strong organizational and leadership skills.
• Familiar with food and beverage regulations in Singapore.
• Good communication skills

*The salary is subject to the candidate's performance and abilities.

• Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

南洋社会科学学院是在新加坡教育部私立教育理事会注册的高等教育机构，致力于构筑融汇东西方优质高等教育资源的终身学习平台。学院分别与中国顶尖高校、西方杰出高等教育机构合作，解析和传播支撑中国成功高速发展的理论与经验，研究和传授西方社科领域教研的最新发展方向与成果，培养兼具东方智慧与全球视野的复合型人才。

学院与中国知名高校联合打造了MBA硕士学位项目，中文教学，在职学习，在新加坡招生和授课。

学院现开放 项目招生部经理 岗位。

我们希望你具有以下特质：

1. 勇于迎接挑战
2. 强自驱力

工作职责：

1. 完成招生目标
2. 开拓招生渠道
3. 管理招生团队

岗位要求：

1. 具有本科或以上学历；
2. 中文非常流利，中文文字功底好，英文水平（书面及口语）可以满足基本的商务沟通；
3. 有销售经验、教育行业工作经验者优先；
4. 有团队管理（特别是销售团队管理）经验者优先。

薪酬：月薪 $8000+ (Basic + Incentives)

PURPOSE AND SCOPE

This position will be responsible for supporting the commercial sales and business development activities for power (thermal and/or renewable energy).

KEY ROLES AND RESPONSIBILITIES

• Commercial negotiation, deal structuring, preparation of proposals and execution of power sales agreements
• Prospect and acquire new key customer accounts
• Customer engagement and relationship building
• Develop and implement power commercial strategy in collaboration with other internal stakeholders
• Regular management reporting and updates
• Regulatory management
• Any other ad hoc duties as assigned

QUALIFICATIONS & EXPERIENCE

• Degree in Business, Engineering or Economics
• At least 3 years of corporate sales experience
• Relevant experience in the power or energy industry would be preferred

SKILLS, COMPETENCIES AND PREFERRED CHARACTERISTICS

• Interpersonal, communication and negotiation skills
• Analytical & problem-solving skills
• Proficiency in MS Powerpoint and Excel

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Purpose

This position is responsible for targeting and hunting for new business with new customers by selling

APLL’s capabilities and solutions, with a strong focus on ocean freight.

Roles & Responsibilities

• Responsible to find the right target customers in APLL’s focused industries
• Able to hunt and close ocean freight business
• Able to build up relationship with customers and dig out the opportunities fitting into APLL’s

Capabilities and competencies

• Able to understand customers supply chain, find the pain points and sell the right solutions and demonstrated value to customers
• Maintain good relationship with existing clients, continuously improve the profitability and dig out new business opportunities.
• Ensure timely and accurate reports of target accounts, opportunities and sales calls.
• Follow up A/R and ensure the timely payment from the customers
• Responsible to follow the customer qualification and on-boarding protocols, including credit setup and contract coordination for customers

Qualification

• Minimum of a Bachelors, ideally with an MBA or related advanced degree in Finance, Economics or related field
• Excellent English language skills

Requirements

• Minimum 3 years’ experience in commercial role with rick knowledge of supply chain logistics and local market practice

Skill sets

• rospecting and targeting customer in focused products
• Excellent communication and presentation skills

Analytical skills

• Understanding of operational process
• Good knowledge in both international and domestic logistics
• Established network of customer and business relationships
• Relevant work experience in a supply chain division of an MNC or 3PL
• Be able to work in complex situation and under pressure

Key Result Areas

• Meet budget goals, including overall Revenue and CM targets for specific services
• Accounts generating at least minimum corporate CM
• Meet regional AR target
• Full compliance in sales system input

This position reports to the owner of VAIN BEAUTE. The trainee responsibilities includes, overseeing operational systems, processes, manages day to day business of the operations, addressing operational concerns and issues, monitoring overall customer satisfaction, developing and implementing operational procedures and policies, find ways to increase quality of customer service, also oversee finance management.

Individual to be involved in:
1. Oversee all daily operational activities
2. Developing strategic plans to formulate operational plans and operational improvement
3. Ability to respond, make right decisions and resolve diverse problems.
4. To build and foster good relations with new and existing customers
5. Any ad-hoc duties assigned

Technical Skills and Competencies

1. Knowledge of operations management
2. Knowledge of finance management
3.Proactive to make planning and strategy decisions.
4.Good Customer Relationship Skills

Duration of Attachment: 6 Months