· Position: Accounts Officer/Assistant (Accounts Payable)

· Location: Raffles Quay (Walking Distance from MRT)

· Working hours: Monday to Friday (8.45am - 6pm)

· Salary (commensurate with experience): Up to $3,300 + AWS + Variable Bonus + Flexi Benefits

· Duration: Permanent

· Industry: Insurance Broking

Main Responsibilities:

· Check premium collections and outstanding status

· Prepare and collate supporting documents for payment setup

· Match payments in the accounting system

· Maintain digital copy of the payment documents

· Perform reconciliation of statement of account between company and the insurers

· Investigate, sort, liaise and resolve reconciling items

· Ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Minimum Diploma in Finance or Accounting

· Proficient with MS Office and Accounting Software

· Training and guidance provided

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

• Position : Accounts Assistant/Executive (AR/AP/Good & Established Company) – Up to $3800
• Location : Alexandra Road
• Working hours : Monday to Friday | 8.00am to 5.45pm
• Salary (commensurate with experience) : Up to $3800 + Variable Bonus + 12 – 14 Days of Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Metal Manufacturing

Main Responsibilities:

• Handle Accounts Payable, Accounts Receivable
• Preparation of cheque or telegraphic transfer payment.
• Preparation and reconciliation of statement of accounts from vendors Generate and send statements to customers.
• Update daily cash report includes matching & posting of customers' payments.
• Perform bank reconciliation.
• Support monthly and year-end closing activities.
• Prepare and submit quarterly GST report.
• Assist Accountant in audit related matters
• Any other duties that may be assigned in the course of work.

Requirements:

• Minimum of Diploma in Accountancy with at least 1-2 years of experience
• Possess initiative and the ability to multitask
• Bilingual in English and Mandarin to converse with Chinese speaking associate

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities:

• Market research and analysis: Conduct market research to understand industry potential, competitors and market trends.
• Collect customer needs and feedback, analyze market pain points and opportunities.
• Develop new customers, establish contact with potential customers through channels such as phone, email, and face to face meetings, and understand their needs.
• Plan and organize sales activities, including industry exhibitions, business negotiations, etc: Participate in marketing activities and advertising to enhance the company’s brand awareness and image,
• Searching for potential partners, conducting cooperation negotiations and negotiation with them. Signing cooperation agreements and establish long term stable cooperation agreements and establish long term stable cooperative relationships.
• Regularly write market reports, summarizing market trends and competitors’ situations.
• Work closely with team members to jointly develop and execute market expansion plans
• Any other ad-hoc duties as assign

Requirement

• Bachelor Degree in marketing, logistics management and related fields
• Have strong market insight and business negotiation skills, adept at discovering and seizing business opportunities
• Having good communication skills and teamwork
• Proficient in using office software and market analysis tools, such as Microsoft office, CRM systems
• Having good learning ability and self motivation. Able to continuously learn and adapt to market changes.

• Position: E-commerce Executive (SEO/Wordspress/HTML)
• Location: Serangoon - weekly meeting at HQ office- Kranji
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm
• Salary (commensurate on experience): Up to $4700 + Bonus
• Duration: 1 year contract - renewable or convertible to perm
• Industry: Fashion

​

Main Responsibilities:

• Plan, organize, direct and control operational activities related to e-commerce
• Identify opportunities to enhance the website & user experience and conversion funnel through
• A/B testing, site optimization, and user behavior analysis.
• Handle the uploading/updating of products on websites and edit photos and content to ensure
• information is shown correctly and complies with brand standards
• Source for 3rd parties vendors as and when needed to ensure we are price competitive
• Conduct keyword research and optimize website content to improve organic search rankings and drive targeted traffic.

Requirements:

• Diploma in Business/ Information Technology/ Computer Science or equivalent
• 1-2 year(s) of working experience in the related in fashion, beauty or FMCG industry
• Familiarity with Amazon/Lazada/Shopee seller center and Shopify content management
• Knowledge of e-commerce business models, web, mobile, social, search and channels, etc
• Knowledge in html, wordpress, web navigation and usability principles
• Familiar with SEO

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Company Description

Join the growing family of DB Golf Training and Performance Center and you will be joining a network that’s leading the way in offering the highest Golf programs through technologies on the market. DB Golf Center is committed to creating a world-class independent Golf Center in Singapore. As a Marketing and Operations Assistant, you will be part of a team of forward-thinking professionals with the passion and drive to turn ideas into action.

Role Position:

Full-Time

Role Description:

This is an onsite role located in Tampines, Singapore, 5-min walk from Tampines West MRT (DT31). Marketing and Operations Assistant will support the company's team by assisting in the development and execution of marketing and promotional campaigns, social media management, database management, event planning, and operational business support.

• Develop compelling and engaging content, including blog posts, social media content, email campaigns, and website copy.

• Develop and execute comprehensive marketing plans to promote our events and services.

• Monitor and report on marketing campaign performance, including ROI and KPIs, and make data-driven recommendations for optimisation.

• Conduct research and stay up-to-date with industry trends to produce relevant and informative content for our target audience

• Utilising market research and competitive analysis to identify target markets, audience segments, and marketing opportunities

• Assist and support operations team: handling bookings, response to enquiries from every social platform and walk-ins, customers concerns, maintaining the customers database accurately etc.

• Ensure the facility is a safe and clean environment by complying with procedures, rules and regulations

Qualifications

• Candidates with no experience, but the mindset of willing to learn are welcome.

• Bonus for candidates with knowledge in golf

• Diploma / Degree in Marketing, Communications, Business or a related field is preferred

• Excellent verbal and written communication skills

• Proficient in photography and videography and editing

• Outstanding organizational, project management, problem-solving, and multitasking skills

• Fluency in English and proficiency in Microsoft Office and Google Suite.

• Strong attention to detail, creativity, and flexibility

• Required to work onsite, and working on weekends

Working knowledge of GDS & GSA airlines system

Perform reservation, ad-hoc/group bookings and ticketing

Attend to clients' travel enquiries and requests via phone

Understand clients' travel requirements & propose suitable itineraries

Provide visa requirements and assist in visa applications

Process all travel documents accurately (quotations, ticket issuance, billings)

Regular sales calls to existing clients

Build and sustain excellent working relationships with clients

After-sales tasks inclu schedule change, rebook, reroute, re-issue & refund

Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening

Respond to travel agents, travelers and FFP members' enquiries on respective GSA products, rules & policies

Ensure smooth SOPs and operational guidelines set by GSA airlines

Maintain and update clients' profiles

Any other related ad-hoc tasks that may be assigned by the Company from time to time

• Position : Logistics Administrative Executive (Luxury Retail) – Up to $3,600 - Alexandra - All Welcome!
• Location : Alexandra
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $3,600 + AWS + Performance Bonus + 14 Days AL
• Duration : Perm
• Industry : High End Luxury Watch Retailer

Responsibilities:

• Assiting in all administration and logistics duties such as marketing logistics, inventory and watch boxes
• Ensure that items are prepared for third party collection or delivery
• Coordinating with Logistics forwarders on receiveing of cargo and perform stock count according to movement
• Ensure all inventories are properly monitored and reconciled
• Ensure all shipments are properly checked against shipment invoices and to follow up with HQ if necessary
• Ensure quality control on shipments according to company guidelines and standards
• Any other ad-hoc duties as assigned

Requirements:

• Minimum Diploma qualifications in Logistics related field
• Prior experience in related logistics field
• Must be physically fit to carry items

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Job Responsibilities:

• Scheduling of daily collection / delivery
• Resolving daily collection / delivery issues
• Tabulate trip allowances
• Conduct weekly toolbox / training session
• Perform cross training for team members
• Ensure the maintenance of all vehicles
• Submission of Safety Induction Course / Other related courses
• Responsible for team performance & discipline
• Work closely with Customer Service & Operation Team
• Positive problem-solving attitude
• Act as backup for other fleet supervisor during their absent
• Coordinate ah-hoc emergency response
• Incident report submission – lead investigation/determine root-cause/corrective & preventive plan

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Company Description

Join the growing family of DB Golf Training and Performance Center and you will be joining a network that’s leading the way in offering the highest Golf programs through technologies on the market. DB Golf Center is committed to creating a world-class independent Golf Center in Singapore. As a Marketing and Operations Assistant, you will be part of a team of forward-thinking professionals with the passion and drive to turn ideas into action.

Role Position:

Intern with option to become full time

Role Description:

This is an onsite role located in Tampines, Singapore, 5-min walk from Tampines West MRT (DT31). Marketing and Operations Assistant will support the company's team by assisting in the development and execution of marketing and promotional campaigns, social media management, database management, event planning, and operational business support.

• Develop compelling and engaging content, including blog posts, social media content, email campaigns, and website copy.

• Develop and execute comprehensive marketing plans to promote our events and services.

• Monitor and report on marketing campaign performance, including ROI and KPIs, and make data-driven recommendations for optimisation.

• Conduct research and stay up-to-date with industry trends to produce relevant and informative content for our target audience

• Utilising market research and competitive analysis to identify target markets, audience segments, and marketing opportunities

• Assist and support operations team: handling bookings, response to enquiries from every social platform and walk-ins, customers concerns, maintaining the customers database accurately etc.

• Ensure the facility is a safe and clean environment by complying with procedures, rules and regulations

Qualifications

• Candidates with no experience, but the mindset of willing to learn are welcome.

• Bonus for candidates with knowledge in golf

• Diploma / Degree in Marketing, Communications, Business or a related field is preferred

• Excellent verbal and written communication skills

• Proficient in photography and videography and editing

• Outstanding organizational, project management, problem-solving, and multitasking skills

• Fluency in English and proficiency in Microsoft Office and Google Suite.

• Strong attention to detail, creativity, and flexibility

• Required to work onsite, and working on weekends

Primary Responsibilities

1. Managing the day-to-day operations of the depot

2. Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of capacities and capabilities of depot personnel

3. Ensuring that high levels of service are maintained

4. Monitoring health and safety in the depot

5. Liaising with key customers to make sure they’re satisfied with the depot’s performance

6. Managing the quality control of the depot and all equipment within the depot

7. Recommend and investigate work to facilitate the smooth running of the depot

8. Manage, coach and provide day to day leadership to team members

This role is a 6 month contract role.

Overall Purpose of the Job

The Aspire Lifestyles group aim to be the leading global provider of customer engagement and loyalty services to key target client segments. The Client Service Executive will have dual accountability to support the Aspire team by servicing existing clients' requirements; inclusive of all contractual maintenance and reporting, performance of contractual and ad hoc invoicing requirements. The Client Service Executive will perform key administrative support functions to ensure efficient delivery of services to our clients.

SPECIFIC RESPONSIBILITIES - Account Management

1. Contract Fulfillment/ Invoicing

Ensure for all Aspire clients:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing - ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication - Representing Client Services to internal departments (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management/ Client Liaison

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other Intl.SOS departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Additional Responsibilities

• To abide by and uphold all Aspire Lifestyles/ International SOS policies and procedures.
• To work flexible hours as appropriate to meet the needs of the position.
• Ad-hoc administrative support to General Manager of Singapore.
• To carry out any other reasonable duties as requested by the line manager and other management team members

REQUIRED COMPETENCIES

• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem-solving skills.
• Commercial acumen
• Team player
• Driven by customer service excellence
• Professional verbal and written communication
• Time management

REQUIRED WORK EXPERIENCE / KNOWLEDGE

• Account management experience
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful

The Commercial & Marketing Executive is responsible for overseeing the daily operations of all online stores. This includes managing inventory, overseeing customer service, monitoring sales and profits, and collaborating with marketing and web development teams to optimize the website and improve the user experience.

Key Responsibilities:

• Manage day-to-day operations of the online store, ensuring that all orders are processed and shipped in a timely manner
• Oversee inventory management, ensuring that products are stocked and available for purchase
• Monitor sales and profits, identifying trends and opportunities for improvement
• Collaborate with marketing and web development teams to optimize the website and improve the user experience
• Manage customer service operations, ensuring that customer inquiries and concerns are addressed promptly and effectively
• Analyze data and metrics to track performance and identify areas for improvement
• Develop and implement policies and procedures to improve efficiency and productivity
• Manage relationships with vendors and suppliers to ensure timely delivery of products and services
• Stay up-to-date with industry trends and best practices and incorporate them into the online store’s operations
• Manage a team of employees including hiring, training and performance management

Requirements:

• Bachelor's degree in business administration, marketing, or a related field
• Minimum of 5 years of experience in online retail operations or a related field
• Excellent leadership, communication and interpersonal skills
• Strong analytical and problem-solving skills
• Experience with e-commerce platforms, inventory management systems, and analytics tools
• Familiarity with web development, digital marketing, and social media platforms
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
• Strong organizational skills and attention to detail

Unleash your potential with Senses International

Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances. Senses International have a team of passionate individuals who are dedicated to making a difference in the fragrance industry. As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation. The company encourage employees to explore their creativity and push the boundaries of what is possible in the fragrance industry

The company also foster a culture of continuous improvement and encourage the employees to take ownership of their career. Join Senses International and unleash your potential in the fragrance industry. With company’s unique blend of creativity and expertise, the sky’s the limit for your career growth and development.

Job Position: Sales Executive

We are currently looking for a committed Sales Executive to support Senses expansion plan. This role will be reporting to the business development director.

Key duties and responsibilities

Reporting to the Business Development Director with assigned tasks to achieve agreed business targets

Strengthen Business relationship & maintain high customer intimacy with current clients and expand account base

Develop account strategy internally for key customers to identify growth opportunities with the account

Manage project and work closely with technical team

Partner with operation team to ensure customer satisfactions in terms of services and supply

Any other duties as assigned.

Required Skills:

Min Diploma in chemistry or relevant field

Class 3 driving license (Company car will be provided)

Preferred at least 2-3 years of relevant experience in chemical or manufacturing industry.

Excellent communication skills, both written and verbal

Comfortable working in an aromatic environment

Proficient in the Microsoft Suite Applications (Excel, Words, Power Point) and good presentation skills

Preferred Skills/Competencies:

Creative problem-solving skills and ability to work with strict deadlines

Knowledge and application of sales techniques such as building rapport needs/values selling, negotiating, and closing the sale.

Ability to work both independently and / or within a team environment

Multi-tasking, prioritisation and effective time management skills

At eatz Group of Companies, where culinary excellence has thrived since 2004, with our flagship brand Eatz Catering Services Pte Ltd. We're on the hunt for passionate individuals to join our team and be part of our exciting journey in the world of food and hospitality. Join us today!

You will be Part of the Exciting and Expanding Team in our Central Kitchen you will work with the Following Functions:

• Execute deliveries, set up and tear down of catering set ups in timely and organised manner
• Plan and coordinate operational needs between HQ and retail outlets (e.g. Restaurant, Outlets, Pop-up stores, etc)
• Coordinating with various departments for effective operations and efficiencies
• Work with External vendors to achieve best results
• Maintain the cleanliness and orderliness of all equipment used (vehicles, etc)
• Assist in ad-hoc duties when necessary

Requirements

• Ability to think fast to plan and coordinate with colleagues
• IT skillset (MS Office, ERP, etc)
• Possess Class 3 License.
• Self-Motivated, Team Player yet Independent
• Attention to details and open to new ideas and concepts.
• Physically fit to carry heavy loads where necessary, able-bodied and with good attitude
• Training will be provided

Work Location: Bedok Industrial Area

Please email updated resume to [email protected] and/or WhatsApp to 8323 3443 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

This role will see you stepping into a company that views the role of HR as not just one of essential functionality, but also of setting culture & leading by example.

An established leader in imaging tech & solutions, the hiring company is seeking an experienced addition to the team to manage the company’s diverse human talent assets. The ideal candidate is very comfortable communicating across teams & adept at people operations.

Responsibilities:

Human Resources:

• Management of recruitment/ selection process + performance appraisals (likewise with exit process/ interviews); plan & execute onboarding of new employees (end-to-end recruitment activities)
• Payroll of different levels/ types of staff - full-timers, part-timers, internship staff; Singapore & Malaysia
• Maintain employee records; ensure compliance with MOM requirements, pass renewals, applications + processing of employee claims, income tax submissions
• Play a key role in shaping HR policies, setting of culture

Administration:

• Management & evaluation of vendors; negotiation of terms & standards
• Collaborate across departments to understand procurement needs & requirements
• Make or break the smooth runnings of the company - stocking of supplies, maintenance of service contracts etc
• Maintenance of accurate documentation for HR, admin & vendor processes
• Coordination & scheduling of meetings & travel arrangements

Requirements:

• Proven experience in a similar capacity (HR & admin); Degree or Diploma in a related field is preferred
• A preference for working on-site/ at the office; thrive on people interaction
• Pro-active. Problem solver. Runs towards challenges. Confident in decision making.
• Excellent communicator, people skills, tech-savvy, detailed, accurate

Your application:

Apply at www.beforethepanel.com/people (PREFERRED) or email belinda[at]beforethepanel[dot]com with your current salary & date of availability.

Salary: (-)$4,000 to (+)$6,000/ month; flexible & commensurate with experience & aptitude

Only shortlisted applicants will be contacted.

© 2024 BEFORE THE PANEL PTE LTD All Rights Reserved - this may only be reproduced/ reprinted in its entirety; no part may be copied or reproduced without mention of the Company name

Job posted by:

Before The Panel Pte Ltd, EA Licence No. 17C8734

Belinda Au Yong Chiu Kuan, Regn. ID: 1653030

Working hours:

1. Tuesday to Friday 10:00 AM to 06:00 PM

2. Saturday 10:00 AM to 04:00 PM

a. Assist customer enquiries & complaints

b. Manage all work permit transactions in MOM Portal (Application, Issuance, Appeals, Transfer & Booking of MOM Card Registration Appointment)

c. Escalate appeals to MOM via email/call when required

d. Follow-up closely on rejection cases with Employers directly to resolve the appeals

e. Provide admin support to ensure all documents are completed in an accurate and timely manner

f. Email Employers for signature request when required

g. Purchasing and liaising with insurance company when required

h. Update regularly on Work Permit status

i. Manage MDW’s biodata record check

j. Manage the booking of SIP

k. File payment receipts when required

l. Send Transfer list to team when required

m. Send MOM QR & transfer consent form to Employers for transfer cases

n. Create Job sheet for helpers prior to arrival

o. Update when helper return for transfer or repatriated

p. Print documents when required in office

q. Assist in any ad-hoc duties assigned

RESPONSIBILITIES

• Handle incoming calls and walk-in enquiries
• Carry out basic admin duties such as filing, data entry, scanning/sorting documents and reports
• Support sales team with coordination of orders/samples
• Support coordination of import/export shipments
• Process quotations/invoices/POs/goods receipt
• Other ad-hoc duties assigned from time to time with different departments as and when required

REQUIREMENT

• Immediate Full-Time position available
• Good team player, pro-active, meticulous and organized
• Problem solver who enjoys working closely with people
• Pays strong attention to details esp when capturing data
• Good knowledge with Microsoft Office applications (Office 365, Excel, Teams etc)
• Ability to multitask and also work independently
• Possess a positive learning attitude
• Hiring only Singaporeans/PR/Malaysians WP

Working Days/Hours/Location

· Monday - Friday

· 8.30am - 6pm

· No OT

· Located in the East, Tampines

Interested applicants may apply through the following methods

· Send your resume/CV to [email protected]

· Call or WhatsApp 9183 7676 for a faster response

We are searching for an energetic individual who enjoys engaging people, understand the concept and design of customer journey and digitally savvy. If you have any of these attributes, we hope to hear from you.

About the JOB:

Customer Experience and Audit

• Plan, conduct, and facilitate stakeholder discussions, workshops, user surveys, and interviews.
• Create user stories, personas, and storyboards.
• Maintain, review, and create new customer journey maps to enhance corporate clients' and their online and offline experiences.
• Translate all findings and goals into actionable recommendations.
• Plan and conduct user testing or mystery shopping to audit current offerings.

Service Delivery

• Develop, implement corporate clients’ service, and feedback policies, SOPs, and workflows in compliance with the Company’s policies, procedures, and processes to handle customer interactions and communications.
• Spearhead service excellence and sourcing training for Social & Recreational related topics
• Reinforce service excellence and operations training for the Guest Services team and lead the Guest Experience team to achieve service excellence across the Company.

Requirements:

• Degree/Diploma in Business, Marketing, or equivalent.
• At least 2 years of work experience, preferably in customer service and experience, and/or user experience.
• Digitally savvy with familiarity in CX/UX design, conducting UAT.
• Design thinking and customer service skills will be an advantage.
• Familiar with CRM programmes, databases, and data analytics such as Salesforce.
• Strong analytical, conceptualisation, and problem-solving skills.
• Excellent PowerPoint, visual presentation, and facilitation skills.

*Please attach portfolio link in resume

Job Scope:

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Back up Accounts Receivable, Accounts Payable / Treasury functions, as and when necessary.
• Assist on year-end audit and liaise with auditors.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software (knowledge of Microsoft Dynamics Navision will be added advantage)
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

Roles & Responsibilities

Duties and Responsibilities

• Handle incoming event enquiries via various channel including telephone, fax and email for the Catering Team.
• Assist to prepare proposal and send out contracts.
• Daily distribution of event orders to respective departments concerned.
• Assist to generate e.g.; labels, signage, checklist.....
• Establish and maintain appropriate filing system for all past events.
• Provides administrative support to all departments.
• Maintain and order department supplies as and when needed and within budget.
• Undertake any special assignments that may be assigned on an adhoc basis.

Personality and Competencies/Skills

• Hands-on experience in managing eCommerce catering ordering system
• Able to multi task and able to work under pressure in a fast-paced environment
• Great interpersonal and strong communication skills
• Exceptional keen eye for detail and critical thinker with problem solving skills
• Team player, able to work independently with minimal supervision
• Proficient in Microsoft Office (Outlook, Excel, Word)

Experience and Qualifications

• Minimum 1 years working experience in a relevant industry
• Diploma/Degree in any field of study

Job Description:

• Receive and enter orders in FLOW (ERP/ tracking & tracing data system). Update system timely for transshipments & arrivals
• Ensure timely shipping is arrange in accordance with customers requested RDS, RDD & mode /equipment type
• Handle Full set of Shipping Documents. Check correspondence of BLs, shipping invoices, packing list, COO etc. Ensure documents are correct and provided on time to clearance agents & customers
• Coordinate timely import & export customs clearance & deliveries
• Coordinate with Sales dept & export offices the timely quotation sent to customer prior shipping
• Ensure actual invoices from vendors & invoices to customers correspond to quotations. Responsible for costs & invoices booked properly and timely in the Financial Files
• For export shipments: researching and planning the most appropriate route for a shipment taking in to account the cost, transit time and security. Obtaining, checking and preparing documentation to meet customs requirements, packing specifications, and compliance with overseas countries' regulations
• Working closely with customers, JFH export offices and third parties to ensure smooth operations to deadlines;
• Provide excellent customer service
• Maintaining current knowledge of relevant legislation, Carrier’s route changes, political situations and other factors that could affect the movement of freight
• Shipping documents review: check that data on the shipping invoices, BLs and packing lists are corresponding to each other

Job Requirements:

• Knowledge of shipping paperwork required for import & export of sea / air shipments
• Strong knowledge of international Freight Forwarding, FCL/ LCL and Incoterms
• Strong computer skills (MS office; Knowledge of tracking & tracing system would be great advantage)
• Excellent communication and customer service skills
• 2+ years’ experience in freight forwarding industry
• Hardworking, fast learner, disciplined & ready to become integral part of our dynamic team.

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.