· Responsible for managing the overall reduction of student attrition at GIIS Singapore and other locations in Singapore.

· All Global Care Officers (GCOs) in Singapore will report to this role.

· Lead the realignment of the GCO team to proactively engage with parents and students, addressing concerns and resolving issues.

· Manage the timely resolution of incoming complaints through Zendesk, myGIIS, phone calls, and other channels, ensuring adherence to targeted response times.

· Analyze withdrawal applications to identify reasons for student withdrawals and implement strategies to retain students.

· Collaborate with Country Leadership, Heads of Schools, Senior Academicians, and Geo Department Heads to address endemic issues and reduce root causes of dissatisfaction and withdrawals.

· Evaluate academic performance and customer satisfaction data to recommend improvements in academics, operations, and customer service.

· Optimize the complaint management system to reduce turnaround times (TAT) and efficiently resolve issues.

· Shall be responsible for hiring and on-boarding GCOs for customer service that are voice, IT and email support for customer interface

· Responsible for training and development of team

· Will lead a full customer relationship structure of supervisors and GCOs reporting to them

· Responsible for input and output parameters like number of GCOs active, calls and tickets handled, output of GCOs

· Responsible for day to day and running and management of customer relationship centre – centralized and decentralized

· Responsible for logistics and management of customer relationship centre

· Will report functionally to Country Director.

· Will part of Geo Leadership Team and sit in TMM.

§ Leads the recruitment, selection, orientation, and training in the GCO team

§ Builds and manages high performing teams within the geography by providing leadership, role clarity, training and career development

· Minimum 10 years of experience in the BPO or Customer Service sector.

· Experience in the service industry is essential; exposure to the education sector would be an advantage.

· Proven track record of managing large teams, including sub-leads, with around 100 customer service agents.

· Prior experience with reputable organizations or BPO companies is preferred.

· Demonstrated expertise in managing large-scale sales or customer service operations.

· Strong analytical skills with a focus on problem-solving and process optimization

Working Days: 5.5 days

• On-site

The successful candidate will start in a business development role and will be responsible to identify and develop new business opportunities to drive the growth of PSA port and related business (cargo solutions, inland terminals) across the South East Asia region. Successful candidates whom delivered consistent superior performances will have the opportunity to be posted overseas to lead one of PSA’s growing business entities as General Manager.

Current responsibilities will include:-
• Collaborate with existing SEA business units in medium-long term strategy and business planning and execution in order to extract
maximum value from our investments.
• Identify, pursue and secure new business development opportunities within SEA. These include:
• Core assets like waterfront container terminals
• Inland assets like ICDs and distribution centres
• Digital ventures like Port Community Systems
• Collaborate with PSA Port Ecosystem Division in various areas, including but not limited to:
• Fine-tuning of strategy in the region
• Coordination of opportunities within SEA
• Evaluation of potential M&A opportunities
• Maintain, enhance and strengthen stakeholder engagements in the region with both public entities and private enterprises/individuals.
• Directly involved in the negotiation of deal terms, legal documentation and making presentations to both internal and external stakeholders.
• Assist senior management with ad hoc projects and assignments

Requirements

• Good academic background and possess a degree in Accounting, Business, Economics, Engineering, Finance, IT or equivalent.
• Minimum 10 years of business development experience, preferably in the Maritime, Supply Chain services in LLP, 4PL, Integrated Logistics industries
• Tenacious strategic thinker with an active hands-on approach
• Possess entrepreneurial drive and sharp business acumen
• Proven track record of performing in a fast-paced and complex business environment
• Strong communications and stakeholders’ management skills
• Strong numerical literacy with complex modelling and analysis skills
• Able to create and work with financial models and prepare financial analysis and scenarios to support BD work.
• Able to influence and establish credibility with internal and external stakeholders to build collaborative relationships
• Open to short-term travel overseas at short notice.
• Prior overseas working experience or attachments will be a plus
• Fluent in Thai

Only shortlisted candidates will be notified.

Job type: Full-Time/Career Trial Position

Company: Logiscool (Hougang branch)

Job Summary

We are seeking a creative and tech-savvy Marketing Associate to join our team at Logiscool, an early-stage growing coding and robotics enrichment centre. The ideal candidate will spearhead our social media management and content creation, with the primary goal of building organic content to enhance brand visibility, awareness and engagement to drive sign-ups. You will work closely with the our core team to drive end-to-end development and execution of our social media strategy, creating organic content that aligns with our mission to make digital literacy for young children accessible, relatable, fun and engaging.

Key Responsibilities

• Social Media Strategy: Work with the core team to develop the overarching social media strategy.
• Social Media Management: Develop, manage and execute our social media content strategy across platforms (Facebook and Instagram).
• Content Creation: Produce high-quality, engaging posts, graphics, and short videos to drive engagement.
• Audience Engagement: Build and nurture an online community by responding to comments, messages, and interacting with followers in a timely manner.
• Campaign Planning: Assist in planning and executing social media campaigns, promotions, and events to drive course sign-ups.
• Brand Consistency: Ensure all content aligns with our brand voice and messaging.
• Performance Analysis: Track and report social media metrics, analyze performance, and adjust strategies accordingly.

Requirements

• Diploma and above in business, marketing, design or a related field.
• At least 1 year of experience in social media management and content creation. Fresh graduates with relevant experience may apply as well.
• Avid user of social media (Facebook, Instagram, Lemon8, TikTok etc.) - understanding current trends and best practises
• Experience with graphic design tools (primarily Canva, experience with Adobe is a plus)
• Ability to work independantly, not afraid to ask questions and share your thoughts openly
• Not afraid to fail

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Customer engagement to identify their preferences and requirements for commercial vehicle leasing and sales
• Source for new corporate accounts, including SME, MNC, Independent Contractors, and Fleet Operators
• Facilitate test drive, vehicle introduction, and handover.
• Provide comprehensive information about pricing, leasing, sales, or vehicle information to customers/corporates
• Provide customer service, service recovery, and follow-ups on assigned corporate accounts
• Assist with documentation submission for sales and leasing requirements
• Develop professional knowledge in automotive (commercial) leasing/sales regulations and safety and vehicle knowledge
• Achieve and exceed assigned sales targets
• Prepare and compile weekly sales activities and reports for management

Requirements

• Min GCE 'O' Level or equivalent qualifications
• Valid class 3 driving license (Mandatory)
• Prior 1-5 years experience in insurance, retail, real estate or automotive trade preferred
• A strong passion for the automotive/motoring industry
• Outspoken, strong communication skills, and good listening ears
• Presentable outlook, good phone mannerisms, willing to learn
• Able to function independently, and also able to work with other team members
• Good Spoken English, able to converse in Mandarin as to liaise with our China base counterpart

Benefits

• Basic Salary + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok).
• Medical, Dental & Insurance Coverage.
• Comprehensive Training Provided.
• Regular company activities & bonding sessions.

Main responsibilities

As a Senior Business Analyst:

Functional solution design and testing accountability:

• Ensure consistency of functional and non-functional needs, and challenge business requirements.
• Design the functional solution / prepare user stories (or equivalent documents).
• Write the acceptance criteria (following BDD approach).
• Synchronize with others applications BAs for interface design and specification.
• Explain to Development team the requirements / user stories.
• Make sure user stories / sub-tasks progress and status is up to date (related to BA’s activities).
• Prepare list of test scenarios (functional, integration), test data preparation.
• Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes to E2E / UAT testing.
• Demo preparation (functional part).
• Preparation of functional documentation for application.
• Support during INT / E2E / UAT.

Delivery Management (Scrum Master) & Project Management:

• Accountability of the team’s work delivery.
• Manage and coordinate daily team activities, organize & facilitate team meetings.
• Manage and organize Backlog (JIRA), making sure all tickets well structured, all required information present, all sub-tasks listed, sprint scope defined, status of ticket / sub-tasks is up-to date, etc.
• Team capacity management and project planning.
• Risks & issues management.
• Project cost estimation and controlling.
• Skills management together with Team Head.

Trade Finance functional referent:

Experience with Finastra Trade Innovation Plus (TI+) solution or equivalent.

• Serve as the primary point of contact for all TI+ related inquiries, providing expert guidance to within the team, and towards other stakeholders (Business and Management actors).
• Identify opportunities for improvements on TI+ implementation and customization strategies, as per best practices established by the vendor.
• Conduct training sessions and workshops for other team members and project contributors, enhancing their understanding of the product and its functionalities.
• Oversee and contribute to the rollout of major upgrades and releases of TI+.
• Coordinate with Finastra support team to review CACIB cases raised for defects and enhancement requests.

L3 support to maintain TI+ application

· Perform level three support of applications in production.

· Analyze and evaluate the bugs as raised by first and second level support.

· Coordination with support team and technical team to investigate the bugs.

· Specify acceptance criteria for bug fixes.

Requirements:

• Min.10 years relevant Business Analysis, with at least 3 years of relevant experience as Scrum Master or Project Manager.
• Certifications: PMP, agile ACP or CSM, CBAP or equivalent will provide an advantage.

Functional:

• Trade Finance domain knowledge.
• Extensive knowledge in requirements gathering, analysis, and documentation, with a proven ability to translate complex business needs into functional specifications.
• Proficiency in business process modeling and workflow design, using tools such as MS Visio, UML diagrams, BPMN.
• Hands-on experience of Behavior Driven Development (BDD) frameworks and practices, with experience using Cucumber, and X-ray tools.
• In-depth knowledge of parameter-driven applications, using message injection such as XML.
• Knowledge of TI+ solution or equivalent.
• Knowledge of Finastra Configuration Management tool (CMT) or equivalent.
• Proven project management skills with experience leading and delivering small to medium projects on time, within budget using delivery methodologies such as Agile (Scrum) or Waterfall.

Technical:

• Proficiency in SQL for data query, analysis and update, enabling the delivery of new features and fixes to production.
• Knowledge of message queuing tools (e.g. MQ tool) to mock testing when required.
• Understanding of API integration and web services that may be in scope of end-to-end testing with external systems.

Other Professional Skills and Mindset:

• Work on complex systems and a challenging international work environment.
• Excellent written and verbal communication skills for both teammates and management.
• Strong analytical and problem solving skills.
• Appetite to follow technology trend and participate to communities.
• Passion for sharing expertise and grow team members’ skills.
• Interest in mentoring and guiding junior team members on the path of high quality deliverables

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Working Hours :

44 Hrs/Week

Scope of services :

1. Claims Submission and Processing
2. Disbursement Memo Preparation and Verification
3. Claims Documentation and Monthly Report
4. Other Duties

Requirements

• Minimum two (2) years experience in Admin and Finacial experience in large projects.
• Atleast a degree in business or equivalent
• The personnel will be responsible for the administration of the claims submision.

Working Hours: 44hrs/week

Requirements:

• Local Diploma degree
• 10 years experience working in libraries of similar capacity.
• A Certificate in Library and Information Management is preferred.

Roles:

• The day-to-day operations and administration of the Library is efficient, and all systems, resources and equipment are well maintained.
• The personnels have the requisite knowledge, skills and qualifications to perform the services at all times.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

• Manage kitchen staff and coordinate food orders
• Supervising food prep and cooking
• Checking food plating and temperature
• Establish portion sizes
• Schedule kitchen staff shifts
• Price menu items in collaboration with the Restaurant Manager
• Order food supplies and kitchen equipment, as needed
• Train kitchen staff on prep work and food plating techniques
• Store food products in compliance with safety practices (e.g. in refrigerators)
• Keep weekly and monthly cost reports
• Maintain sanitation and safety standards in the kitchen area

Requirements and skills

• Proven work experience as a Kitchen Manager, Restaurant Manager or Head Chef
• Hands-on experience with planning menus and ordering ingredients
• Knowledge of a wide range of recipes
• Familiarity with kitchen sanitation and safety regulations
• Excellent organizational skills
• Conflict management abilities
• Ability to manage a team in a fast-paced work environment
• Flexibility to work during evenings and weekends
• Certification from a culinary school or degree in Restaurant Management is a plus

Summary of the position:

• The Head of Team (Mozart and TSN) in CCS will be managing Payments and Cash Management team Back office monitoring system for Payments and Reports and Data Hub to ensure that all the programs, projects, activities and tasks under the team’s responsibility are performed cost-effectively, on schedule, in conformance with the bank’s policies and standards and within agreed levels of quality.
• The Head of Team (Mozart and TSN) will be in charge of leading and managing the delivery of the design, development, testing, deployment and support activities necessary for the correct implementation of applications of payment and cash management business and other transversal topics including but not limited to, coordinating Infrastructure and release management, driving the practices of DevSecOps & Automation of all tech deliverables process.
• Beside the in-charge of project delivery, the incumbent candidate will be in-charge of people management including coaching the team members in knowledge management and career progressions.
• The projects in Mozart and TSN team are aligned with the global cash management strategy of the bank.
• The prospective candidate will be directly reporting to Information System Asia Pacific (ISAP)-CCS-REM (Reporting and Monitoring) Section Head located in Singapore.

Main responsibilities:

• As the leader of team (of 10-15 team members comprising tech and domain experts) – Supervise and oversee them
• Plan, organize and prioritize the work assigned to the team in order to meet committed deadlines and other agreed milestones
• Identify, evaluate and report issues and risks to ensure corrective and/or preventive measures are timely taken
• Ensure team’s activities are in adherence to bank’s standards and norms.
• Ensure the processes applied are in adherence to the Section operational model.
• Actively participate/contribute to GIT Paris/ISAP governance for his/her domain.
• Continuously monitor the satisfaction level of the customers and put efforts to maintain and improve it
• Continuously monitor the quality of the deliveries and the quality of service.
• Evaluate staff knowledge & skills and recommend training.
• Review and conduct appraisals for the team members.
• Facilitate staff mobility and career development.
• Human capital Management - recruitment, career progression planning, Team Engagement and motivation, Coaching & Mentoring.
• Implement standard DevOps practices including test automation, efficient CI/CD, Infrastructure as Code, Monitoring as Code and End to End Observability kind of Software Factory best practices.
• Incorporate Continuous improvement process and culture on projects management & implementations, run and cost/budget.
• Supervises and follow-up Level 3 Support Activities when the Global Support Team (L1&L2) is in need of system expertise.
• Initiate and drive technical transformation / innovation projects to ensure that applications / systems will be able to cope with market and business demands.
• Work closely with domain and Enterprise Architects & Business users.

Organize and supervise all activities of the team

• Ensure proper ramp-up and ramp-down of the team as per the Bank requirement
• Manage budget and capacity allocation according to priorities communicated by functional manager
• Ensure the applications adhere to the modern standards
• Ensure applications are phased out from legacy tech and moved to new tech
• Ensure modern dev-sec-ops standards are implemented in all the project/application build lifecycle

Design, implement, test, deploy, support and maintain applications under your perimeter

• Ensure high-quality technical and functional design of the application stack.
• Ensure a smooth end-to-end implementation of the modules in charge using GIT best practices as well as overall GIT quality framework
• Ensure the proper UAT and production support of the modules delivered
• Identify, evaluate and report risks and issues to ensure corrective and/or preventive measures are timely taken

Coordinate with other development teams of all the program initiatives in order to ensure consistency across projects and modules of different programs the systems are engaged with.

• Coordinate with other development teams in order to optimise the global roadmap and associated constraints
• Ensure the good usage of chapters in order to smoothly circulate the information inside and outside the team.
• Coordinate with the integration team in order to align strictly the development with the product owner’s priorities.

Manage and improve team capabilities

• Ensure cohesion and commitment of the team on its assigned mission.
• Evaluate staff members’ skill/knowledge and recommend training plan, organize staff mobility and staff career development as needed
• Make sure team members observe and respect the Bank’s code of conduct and comply with Bank policies.
• Organize and perform coaching to the team members to ensure continuous improvement.

Implement and refine project management processes in order to ensure projects success

• Coordinate with program management in order to ensure an optimal usage of program methodology.
• Propose and implement local tooling/processes improvement when necessary.

Perform Team Manager duties

• Manage the team setup by identifying hiring needs and staffing with right profiles
• Perform People management duties such as Career management, HR development and staff motivation.

Background and Skills

Background:

• You are solving problems and building solutions
• You’re self-motivated and have demonstrated track record of driving Innovations in Project and Team management
• You’re comfortable leading tribe of engineers by example and a strong advocate of latest software engineering best practices
• You understand the importance of constructive feedback nurturing an inclusive engineering environment, championing engineering fundamentals and providing clarity and mentorship for team members to grow.
• You have good background of understanding the technology implementations in Banks / Financial Institutions.
• You have worked extensively in Payments and cash management solutions
• You have the abilities to take up the above outlined responsibilities and meet the expectations of the management team.

Skills:

• A minimum education of Bachelor’s degree in Computer science / Information systems.
• 12+ years of overall IT experience with 4 years of experience in delivery of enterprise scale critical systems projects
• Minimum 3 years of Team and People management practices.
• Excellent project delivery experience and knowledge about mentoring/guiding the teams involved in technology deliveries using Spring, Spring boot, any public cloud offering (AWS, GCP or Azure), Dockers, Kubernetes, React.Js or Angular.Js, Spark, Kafka, Janusgraph, HBase, HDFS
• Experience in Cash Management and Payment systems solutions
• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments
• Experience in engaging with senior stakeholders and win cases for the team.
• Practices in Agile delivery
• A technical functional mind-set with great attention to detail
• Good leadership skills
• Team player
• Good time-management skills
• Good interpersonal and communication skills

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description

• Take ownership of product development lifecycle to ensure timely delivery of products from strategic planning to tactical activities.
• Facilitate product improvement by analysing opportunities to support product positioning and customer demand, to guide product development from concept to launch.
• Evaluate product functionalities and performance, develop and execute strategies to enhance customer experience throughout the e-commerce journey.
• Monitor sales performance and track key metrics, analysing data to identify areas for improvement and implement necessary changes.
• Facilitate and foster cross-team collaboration across business stakeholders, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.
• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with the customer service team.
• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.
• Research and analyse industry trends, technologies, and best practices in eCommerce operations, generating ideas and implementing relevant strategies to grow market share, improve customer experience and increase revenue and profitability.

Essential skills and qualifications:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 3 years work experience as a digital product manager.
• Excellent organizational and communication skills.
• Ability to work collaboratively and effectively with cross-functional teams.
• Proficiency in customer data analysis and business intelligence tools.
• Proficient in Mandarin and English.

· Manage day-to-day operations of an outlet to the highest standards
· Preserve excellent levels of customer service
· Work closely with Chef and Marketing team to design exceptional menus
· Plans weekly/monthly/festive menu and work with marketing on prints
· Plans roster for team
· Prepare roster accordingly and schedule manpower
· Prepare attendance sheet, overtime process and team leaves application
· Provide a two way communication and nurture an ownership environment with emphasis on teamwork
· Comply with all health and food safety regulations
· Report to management regarding sales results and productivity
· Lead F&B team by attracting, training and appraising talented personnel
· Maintain supplies to ensure adequate and not over-order with no wastages
· Checking of goods receivable from suppliers
· Inspect and check operating equipment to ensure good working conditions

Job Requirements:

· Min. GCE ‘O’ Level / ITE with at least 3 years’ of working experience in Food & Beverage / Catering Services or equivalent.
· Strong experience in managing food cost.
· Good in computer skills (Eg, MS Office, Power Point Presentation).

Job Purpose

The Innovation Project Manager is responsible for managing our project portfolios and initiatives from concept to commercialization. This role involves overseeing the entire lifecycle of innovation projects, ensuring alignment with strategic goals, and collaborating with cross-functional teams to drive sustainable growth. By identifying market opportunities and leveraging cutting-edge technologies, the Innovation Project Manager will contribute to solidifying our position as a leader in driving advancements in sustainable nutrition through collaborative partnerships and targeted investments.

Key Areas of Responsibility:

1. Innovation Strategy and Planning: Identify and assess opportunities to drive revenue growth through innovation projects and initiatives aligned with our strategic roadmap. Evaluate and validate the strategic fit of projects within the broader company objectives, ensuring that each initiative supports our vision and growth in sustainable nutrition.
2. Project Management: Oversee end-to-end management of innovation projects, ensuring they are delivered on time and within budget. Identify risks and implement mitigation strategies throughout the project lifecycle.
3. Develop Solutions: Collaborate with cross-functional teams to ideate and co-create innovative solutions and service enhancements. Support prototype development and testing, guiding projects from commercialization to market launch.
4. Stakeholder Engagement: Engage with key stakeholders—clients, internal teams, and senior leadership—to gain buy-in and support for innovation initiatives. Communicate project updates, solicit feedback, and address concerns to ensure alignment and collaboration.
5. Performance Measurement: Establish KPIs and metrics to evaluate the impact of innovation initiatives on service delivery and drive continuous improvement to enhance customer satisfaction.
6. Post-Project Value Creation: Assess and quantify the value generated by completed projects, identifying lessons learned and opportunities for further enhancement to maximize benefits and inform future initiatives.
7. Support Capability and Innovation Roadmap: Collaborate with the CIO to implement strategic initiatives that advance our capability and innovation roadmap, working closely with the corporate development team to identify and leverage strategic opportunities across departments.

Academic Requirement:

Bachelor's degree in Food Science, Food Technology, Engineering, Business Administration, or a related field.

Minimum Relevant Experience:

• 7-10 years experience with 5+ years of experience in project management, innovation, or product development roles within the food technology industry.
• Proven track record of managing complex projects from concept to commercialization, with a focus on innovation.
• Strong understanding of the food ecosystem, including market trends, regulatory requirements, and consumer needs.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Responsbilities

• Manage multiples Fine Fragrance briefs from the collection
• Collaborate with our perfumer community to develop new candidates
• Develop and maintain our Fine Fragrance SEA library
• Do regular face-to-face meetings with customers in the region, to support the fragrance selection
• Build olfactive rational to fit customer’s brief and marketing concept
• Organize weekly smelling session to evaluate new global/regional Fine Fragrance products
• Raise application sample order for internal evaluation and external shipments

Requirements

• Masters’ degree in perfume creation & management (ESP, ISIPCA, FESAPCA)
• With a previous experience in Fine Fragrance evaluation department
• Passionate about fragrances
• Strong olfactive knowledges (raw materials and archetypes)
• Excellent Communication skill and fluent in English (French would be a plus)
• Ability to travel from time to time in South-East Asia region for business trip
• Creative thinker organized and able to work independently and proactively
• Ability to manage multiple priorities and timeline
• Pro-efficiency in Office tools (Outlook, Power Point, Excel, Word)

Our client, a MNC in Freight Forwarding industry is seeking for a LOGISTICS MANAGER / ASSISTANT MANAGER ( FREIGHT FORWADER ) - 7,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 5 years experience overseeing a team to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 7,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

We are currently looking for a Retail Operations Manager to join the team. You will be driving and monitoring the key retail strategies and initiatives, working in close partnership with key stakeholders. You will also be key in supporting the stores in achieving operational excellence and the overall delivery of exceptional customer experience in all our stores.

Operations:

• Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and monthly reporting of sales achievement.
• Streamline the operations processes and improve efficiency and customer service standards.
• Ensure the company’s policies and standards are communicated and implemented.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
• Responsible for the setting up of new stores, installations and openings (which include planning products display, visual merchandising, product mix etc).
• Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
• Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the outlet supervisors and buying team on stock management.

Team Management:

• Planning of roster and ensuring all outlets are adequately staffed on a daily basis
• Drive, inspire, motivate the team to achieve the company’s objectives by meeting sales target with an outstanding customer service and excellent operations management.
• Work with the team on personal development and onboarding training
• Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.
• Provide leadership across all our locations and improve team spirit.

Sales:

• Analyse sales reports of each location, indicating key issues, making development plans and taking actions when sales targets are not met.
• Analyse customers’ demographics and purchasing behaviours, working closely with the retail team, to improve our in-store products mix through consolidations, redistributions, and allocation of stocks.

Customer Service:

• Meet and interact with customers with enthusiasm and a positive attitude while adhering to company policies and procedures.
• Offer exemplary product knowledge to assist customers with their buying decisions.
• Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.
• Facilitate training to retail staff to ensure outstanding customer service standards
• Manage and coach the team on ways to handle customers’ enquiries/feedback/complaints in a professional manner according to the brand’s service standards and expectations.

The ideal candidate must have strong leadership skills and need to be able to effectively communicate with all levels of employees—from entry-level workers to senior management—in order to ensure that everyone is on the same page when it comes to executing business goals.

JOB DESCRIPTION:

• Handling of international brand account for hotel and clubs sector
• Visit potential customers and develop business opportunities
• Service existing customers and handle their enquiries regarding brand products
• Liaising and coordinating with brand principal
• Preparation of monthly sales reports to brand principal
• Implementation of promotions / strategies for products and services to brand principal
• Prepare quotation for all existing and potential customers

REQUIREMENTS:

• Food Service experience handling FMCG products
• Minimum 5 years’ experience in sales
• Strong interpersonal and human relation skills
• Proven Commercial / Negotiation skills

Main Responsibilities

Maintain and monitor complex clients’ systems:

• Responsible for technical support for complex systems and problems, ensuring performance of the asset (client) is maintained throughout the course of the contract
• Collate and evaluate statistical data related to the performance of the assets
• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

Manage responses to emergency situations:

• Facilitate responses to emergency situations and recovery activities
• Evaluate and provide fast resolution to critical field performance issues
• Visit sites to diagnose BBP operational issues and develop resolution plans for complex cases that cannot be easily resolved
• Review and approve recommended repair works for major equipment and system failures
• Check performance deviations and define root cause for any performance issues and to escalate to either Engineering or Performance team, as needed.

Provide oversight on maintenance work:

• Responsible for the planning of corrective, preventive and predictive maintenance activities to ensure BBP equipment and client systems are fully functional and in optimal operating condition, preserving BBP energy savings
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Provide technical guidance on equipment and systems maintenance
• Endorse resourcing requirements to achieve operational state in accordance with BBP expectations
• Drive internal and subcontractor compliance with the health & safety standards and practices

Support Customer Support/Business Development teams in creating further business opportunities:

• Foster close collaboration with Customer support team to ensure client performance and satisfaction
• Advise customer support team to correct inefficient uses of energy, both technically and procedurally and to support with data justification
• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

Organise and develop the team:

• Coach and train Central Maintenance engineers
• Drive talent recruitment and development for the department in alignment with organisational strategy

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Controls, Energy or Environmental Engineering.
• Possess people management experience
• 2-5 years’ experience in an Energy or Mechanical Engineering is an added advantage
• Professional Energy/Sustainability related certification a plus
• Qualification in Refrigeration and Air-conditioning and Energy Management will be an added advantage
• Well versed with HVAC systems, basic knowledge, good understanding on ACMV system and equipment
• Ability to understand piping and ducting and to oversee installation of instrumentation works (power meters, temperature sensors, and pressure sensors).
• Strong written and oral communication skills for customer interaction and report writing
• A willingness to learn and work in a team environment with extensive contact with clients
• Strong communication skills with the ability to work autonomously
• Self-starter with strong analytical and troubleshooting skills
• High level of initiative with the ability to work under pressure and extended hours, if required to meet deadlines

Responsibilities:

• Lead and execute comprehensive audits for both listed companies and SMEs, locally and internationally, from planning through to completion, consistently meeting deadlines while demonstrating reliability and strong organizational skills as a key team member.
• Develop and apply effective problem-solving skills, providing actionable recommendations to management based on thorough industry research, insightful analysis, and investigative findings.
• Show initiative and uphold a strong work ethic, coaching junior staff, sharing knowledge, and understanding how individual contributions impact team performance and outcomes.
• Understand the role of the business unit within the broader firm context, actively building internal networks, and making meaningful contributions during client meetings alongside senior team members.

Requirements:

• Min Degree or professional accounting qualifications recognised by ISCA
• Minimum 2 years’ relevant experience with large/mid-tier international accounting firms
• Proactive, committed and able to work under pressure
• Possess initiative and the ability to work independently
• Team player

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Responsibilities

1) Engagement with Internal and External Stakeholders

• Identify meaningful causes/ interests and volunteering opportunities based on interests, resumes, testimonies of individuals and groups. (Additionally, Corporate Social Responsibility vision for the latter.)
• Create impact and partnerships across different sign-up platforms to expand our volunteer base while facilitating their active engagement through existing/new projects
• Tailor to various audiences, including the next generation of volunteers such as students, young adults and community groups.
• Run and monitor an active volunteer recognition programme
• Liaise and work with Pastoral Care Services on the Patient Befriending Programme.

2) Management and Development

• Map and work with Head of Department (HOD) and/ or relevant HODs and C-Suite to grow and cultivate individuals, groups/ networks for this new alliance of like-minded persons/ groups.
• Match volunteers and volunteer opportunities with internal and external stakeholders Share best practices with internal and external partners at suitable platforms

3) Marketing and Communications

• Promote, advocate and educate on the significance of volunteerism that conveys inclusiveness and accessibility.
• Work with internal and external partners to cross-share contents on each partner’s publicity platforms. Curate and maintain an archive of stories and materials that depict the meaningful work enhance by volunteers.
• Update calendar of activities and programmes which supports the overall SACH and SAMH-SACS corporate messaging and position. Participate in roadshows and events to boost presence and bring about renewal of volunteers.

4) Resource Planning, Training, Review and Audit

• Work with internal and external partners to identify suitable training for staff and volunteers.
• Match and deploy related resources with SACH and SACH cluster of service.
• Adhere to internal checks and controls, SOPs and templates for proper accounting, tracking and compliance.

5) Data Management

• Submit templates to capture the data of CVs and their involvement at the Division
• Submit regular reports on CVs management efforts and outcomes

Requirements:

• Bachelor’s degree, in any discipline
• At least 5 years of relevant work experience
• Personality traits: Highly motivated and self-driven with a positive can-do attitude
• You are someone who enjoys irregular hours from time to time such as evenings and/or weekends from time to time.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Responsible for trade/B2B marketing activities of Content Distribution department including trade events, marketing collaterals and digital marketing.

Events Management:

• Identify and plan key local / overseas content markets for branded booths to promote latest programme offerings, as well as identifying relevant programmes to promote in each market.
• To manage/produce marketing collaterals required for branded booth according to trade market requirements.
• Manage the procurement process of for events set up and coordinate with awarded vendor for set up to ensure smooth delivery of booth at each content market.

Marketing Collaterals:

• Collate marketing information for programmes by working with the relevant production teams and external stakeholders for material required for programme sales (may be required to do translation work, ability to translate from Chinese to English and vice versa will be an added advantage).
• To plan and manage marketing collateral production such as programme posters (for use across all marketing platforms such as events, website and brochures) and brochures (both hard and digital copies).

Digital Marketing Content website / EDMs:

• Responsible for managing and updating the department's content website, including updating of programme info and video files.
• Required to work closely with the digital team to improve/refresh on aesthetics of website and problem-solve when issues occur.
• Plan EDMs and other digital communication tools to promote Mediacorp content in region-specific campaigns.

• A degree in Marketing, Business or a relevant discipline.
• 4 - 6 years of related experience in Marketing.
• Good communication and team work.

The Logistics Assistant Manager/Manager in the Pet Industry is responsible for overseeing the daily operations of the warehouse, ensuring efficient and effective management of inventory, logistics, and transportation. This role involves managing key performance indicators (KPIs), driving process improvements, leading a team, and collaborating with internal and external stakeholders to support the overall business objectives. The Warehouse Assistant Manager plays a crucial role in ensuring that all warehouse activities align with the company's standards for safety, quality, and customer satisfaction.

Job Responsibilities:

1. Warehouse Operations Management:

• Oversee all aspects of warehouse operations, including receiving, storing, picking, packing, and shipping of pet products.
• Ensure that all warehouse activities are conducted in compliance with company policies, safety regulations, and industry standards.
• Maintain accurate inventory records, conducting regular cycle counts, and ensuring that inventory discrepancies are promptly investigated and resolved.
• Optimize space utilization within the warehouse to maximize storage efficiency and reduce operational costs.

2. Transport and Logistics Management:

• Manage the transportation of goods to and from the warehouse, ensuring timely and cost-effective delivery of products to customers and other business locations.
• Monitor transport KPIs such as delivery accuracy, on-time performance, and transportation costs, implementing corrective actions as needed.
• Collaborate with logistics providers to negotiate contracts and ensure the best possible service levels.
• Coordinate with the customer service and sales teams to resolve any issues related to delivery schedules, product availability, or transportation.

3. KPI Management:

• Develop, monitor, and report on key performance indicators (KPIs) related to warehouse and transport activities.
• Analyze KPI data to identify trends, inefficiencies, and areas for improvement, implementing strategies to achieve or exceed targets.
• Regularly review and update KPIs to ensure they align with the evolving needs of the business and industry best practices.

4. Process Improvement:

• Continuously evaluate warehouse and transport processes, identifying opportunities for automation, cost reduction, and increased efficiency.
• Lead and support initiatives aimed at improving warehouse operations, including lean manufacturing, Six Sigma, and other process improvement methodologies.
• Implement best practices and innovative solutions to enhance the overall performance of the warehouse.

5. People Management:

• Supervise, train, and develop a team of warehouse staff, including warehouse operatives, supervisors, and drivers.
• Foster a positive and inclusive work environment, promoting teamwork, open communication, and professional growth.
• Conduct regular performance evaluations, providing constructive feedback, and implementing development plans to improve staff performance.
• Ensure that all team members are trained in health and safety protocols and that safety standards are consistently upheld.

6. Stakeholder Management:

• Build and maintain strong relationships with internal stakeholders, including procurement, sales, customer service, and finance teams.
• Serve as the primary point of contact for external stakeholders such as suppliers, logistics partners, and customers.
• Collaborate with cross-functional teams to support the launch of new products, promotional campaigns, and other business initiatives.
• Provide regular updates to senior management on warehouse performance, challenges, and opportunities for improvement.

Job Requirements:

• Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 3-5 years of experience in warehouse management or a similar role, preferably within the pet industry or a related sector.
• Proven experience in managing warehouse operations, transport logistics, and team leadership.
• Strong analytical skills with the ability to interpret KPI data and implement effective strategies.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Knowledge of warehouse management systems (WMS) and other relevant software.
• Familiarity with process improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus.
• Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
• Commitment to safety, quality, and customersatisfaction.

Working Conditions:

• This role is based in a warehouse environment.
• The role may involve lifting and moving heavy products, as well as extended periods of standing or walking.
• Flexibility to work shifts, including evenings, weekends, and holidays, as needed.
• 
  
• Work Location: 7 Toh Tuck Link, Singapore 596227

Job Benefits:

• ✅ Career Developement
• ✅ Medical Reimbursement, Health Insurance
• ✅ Long Service Award
• ✅ Staff Purchase Discount
• ✅ Company Uniform Provided
• ✅ Air-conditioned staff lounge
• ✅ Free corporate gym access

⭐️ Interested candidate, you may apply via our career website: https://plc.applyourjobs.com.

Only shortlisted candidates will be notified.

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.