Manager, Business IT Solutions (M/F/D)

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high value international traveller and the mission of the organisation is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore, coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

In your capacity as Manager, Business IT Solutions, you will report to the Senior Director, Delivery Excellence, in the Digital and Technology business unit, which provides Star Alliance member airlines with expert knowledge in the areas of IT Architecture, IT Delivery, IT Operations, IT Security, and Project Management.

You will work primarily (but not exclusively) with the Airport Experience team who are part of the Customer Experience business unit. This team of product owners develop and apply digital and self-service technologies to offer customers efficient and seamless travel services. The team’s, focus is to improve the passengers’ experience at airport touchpoints, manages transfer baggage handling and provides connection services to customers transferring between different Star Alliance member airlines.

Your role will be to work closely with the Star Alliance product owner to develop and manage implementation of Star Alliance digital solutions across airline, airports and external ecosystems. You will also assume technical ownership of certain Star Alliance applications. This is a challenging role for the successful candidate who is motivated to drive Star Alliance’s business IT solutions.

Job Summary

• Develop and manage Star Alliance digital solutions across airlines, airports and external ecosystem, including solution architecture, coordinating development efforts between different development teams, user acceptance tests, and go-live
• Organise project meetings, monitor and manage project schedules
• Coordinate with all stakeholders for execution of projects, to include requirements gathering as well as translating business requirements to functional requirements and ensuring technical feasibility
• Review vendors’ solution proposal and SOWs to ensure business and functional requirements are met and addressed
• Define product strategies, recommend new product features and provide continuous improvements to existing products
• Refine the product backlog including new features, enablers and technical debt
• Oversee the resolution of tech-related issues and bugs with vendors to ensure compliance with standards and SLAs, to achieve optimal performance
• Coordinate and manage architectural decisions with all relevant stakeholders
• Lead the technical aspects in the solution design phase
• Ensure delivered products provide functionality as designed
• Stakeholder management includes ensuring timely and accurate communication to address all enquiries

Your Profile

• Completed studies in Computer Science or related field
• Experience managing or coordinating development teams e.g. Team Lead, Tech Lead or Scrum Master
• Experience/familiarity with face recognition technology or biometrics
• Experience with technical integrations e.g. API, MQ, ETL etc.
• Experience with Airline IT ecosystem is preferred, for example PSS, DCS, eCommerce, etc., understanding of new technology and standards such as NDC, Offer & Order, etc.
• Experienced presenter/trainer in larger workshop environments, ability to prepare effective PowerPoint presentations
• Experience in multicultural environments and multiple stakeholder management and being able to work with a geographically dispersed team of stakeholders
• Able to lead large workshops as well as facilitate technical discussions
• Takes initiative and self-motivated, works cohesively in a team
• Highly organised and possess the ability to manage multiple projects or tasks concurrently
• Willingness to travel
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Unlimited contract
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travellers who travel on our member airlines.

If you believe you are the perfect candidate then give us the opportunity to get to know you and submit the send an email to [email protected]. Please email your CV along with a cover letter summarizing your experience.

Procurement Manager (Indirect)

About the company

A luxury automotive brand, recognized for seamlessly blending modern innovation with timeless design, creating high-performance vehicles

Job summary

In charge of acquiring various indirect spend categories and meeting the needs of NSCs, this role holds strategic procurement responsibilities for both Singapore and international operations. This includes overseeing activities related to Retail, Digital, Experiential Marketing, Logistics, Professional Services, Training (for retailers and employees), Stationery, PR, Sales, Customer Service, Facility Management, and more.

Responsibilities

• Oversee the local purchasing operations in Singapore and overseas operations
• Achieve cost savings aligned with annual targets for the region
• Establish and execute effective purchasing procedures
• Supervise supplier relationships and performance
• Uphold compliance with key KPIs, SLAs, and contract commitments
• Cultivate relationships with stakeholders and suppliers
• Conduct market analysis for potential sourcing opportunities
• Familiarity with the SAP purchasing process
• Ensure audit compliance across all purchasing activities

Requirements

• Degree in Business or equivalent, with 3-5 years indirect procurement experience
•Demonstrate strong negotiation skills
• Background in sourcing marketing and sales services
• Advantageous to have international purchasing experience
• Proven track record of achieving successful commercial outcomes
• Showcase category management skills
• Capable of both independent work and collaboration within a cross-functional team
• Familiarity with SAP MM and SAP Ariba is a plus
• Proficient in Mandarin for effective communication with Chinese-speaking overseas vendors

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

The candidate will be responsible for:

Account management role:

• Managing the execution of all pre and post-sales processes; generating proposals, contracts, and invoices, in line with the company’s standard operating procedure

Sales & Business Development role:

• Identifying, evaluating, and pursuing new and existing leads and opportunities to meet growth strategies
• Qualifying quality prospects for cross-selling and up-selling opportunities
• Conducting sales and partnership presentations with key prospects such as bellwether companies, associations, media and more.
• Identify and attend local and international industry events (whenever necessary) to generate sales leads, form strategic partnerships and more.
• Market research and data mining - actively sourcing for new leads through researching for competitive events, latest updates on industry news portal and other platforms
• Maintaining direct contact with key customers and partners from multiple industry verticals
• Preparing budget projections, marketing plans, sales acquisition strategies for all Messe Berlin events

Requirements & Qualifications:

• Bachelor's degree (or equivalent) in any relevant field
• Preferably 3 years of sales or business development experience
• Experience in the Meetings and Events industry and/ or B2B Sales will be preferred
• Demonstrate ability to handle multiple tasks and manage competing priorities
• Outstanding communication skills
• Excellent team player
• Ability to travel as required

• Stable & well-established brand in the IT sector
• Good collaborative team-based environment

About Our Client

Our client has a strong reputation in the technology sector with stable financial and a brand establishment of over 20 years. This is an engaging opportunity for individuals seeking for a stable work environment with a company that has a legacy of strong revenue performance in the past years.

Job Description

• Assist with analyzing financial statements on a monthly basis and report on variances
• Tax Computation for ECI and follow up tax queries
• Review quarterly GST
• Liaise with Corporate Secretary, Auditor and Tax Agent
• Monitor project performance, key indicators and preparing project report for review
• Monitor and control project budget
• Submission of quarterly, biannual and annual surveys
• Review loan/lease agreements
• Ensure compliance with accounting policies and statutory requirements
• Customers and Vendors Credit assessment

The Successful Applicant

• Degree in Accounting or Equivalent ACCA / professional certifications
• Min. 10 years of relevant accounting experience, ideally hands-on full set/GL knowledge
• Proficiency in Microsoft Office
• Must be highly analytical with strong attention to detail.
• Possess good working attitude and able to work in a demanding and high-pressure environment
• A proactive team member
• Good interpersonal and communication skills

What's on Offer

This is a permanent opportunity that offers great stability and collaborative work environment. Company is located in the east and has attractive remuneration and benefits package.

We are representing our client (A Technology Service Provider) to look for an experienced Project Manager to complement their team. The Project Manager shall supervise the IT infrastructure team and manage all service delivery related processes. Serves as the service delivery owner and to ensure that the operation of IT infrastructure service delivery team meets defined KPIs.

Responsibilities: -

• Handling end to end IT infrastructure service delivery across all customers or projects.
• Managing IT Incident, Problem, and change management processes across various customers.
• Being the point of escalation for IT infrastructure support organization during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation.
• Supervises direct reports in IT infrastructure engineers with responsibility for hiring, discipline, performance evaluations, assignments, workflow, deliverables, and staffing.
• Provide guidance to team in resolving technical problems dealing with IT infrastructure issues in a timely and courteous manner. Problem resolutions made available as a “lessons learned” resource to other team members
• Provides project management to support broad scope IT implementations and projects. These projects could include migration to cloud services, new servers, or rolling out new technologies
• Supervises the deliverables team and prioritizes their work in all projects or maintenance contracts
• Assists bid and solutioning team in formalizing service delivery scope and costing
• Assists the Head of Services with the creation and implementation of new policies and procedures and other IT-related initiatives

Requirements

• Bachelor’s degree inIT or related discipline.
• Minimum five (5) years related job experience in an IT support or management role in infrastructure.
• Interpersonal skills to build credible relationships quickly.
• Ability to work as an effective team member and collaboratively with other team members, including sales and presales team.
• Ability to work on projects with moderate supervision to prioritize tasks, follow and meet established timelines, and follow budget constraints.

The successful candidate will focus on developing and articulating solutions for our clients, working with multi-functional teams, and driving conversations at the most senior levels of our client’s organizations in the Manufacturing sector.

Key Responsibilities:

Generate sales opportunity to achieve short and long term revenue and profit growth

Execute direct sales programs and initiatives to drive sales

Develop and execute sales strategy for the accounts assigned

Develop and maintain a high level understanding of end-to-end IT offerings including IT infrastructure, security technologies, IT application, ERP (e.g. SAP) managed services, digital transformation and SMART Manufacturing in local competitive environment

Manage overall sales process from pre to post-sales

Take active lead to engage partners in customer engagement and solutioning

Responsible for proposal creation and delivery

Engage customers at all level to develop long term business relationship

Engage internal stakeholders in sales approval process

Job Requirements:

Minimum 5 years of working experience in IT solutions sales, with the ability to demonstrate a high level of understanding of the latest technologies, preferably from SI environment

Diploma/Degree in Computer Science/Information Technology or equivalent

Demonstrate experience in managing sales pipeline

Experience in selling with partners and enterprise customers

Experience in the manufacturing sector) sales will be added advantage

Sales Manager (FMCG Non-Food / Health & Beauty)

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The Role

This position will be managing leasing activities within the assigned portfolio.

Job Responsibilities

• Managing day to day function of the department and providing supervision to staff.
• Lead and manage the team to formulate and implement strategies to maximise rental and occupancy of the group properties.
• Provide strong strategic leadership and coaching to the team securing new tenancies, identifying market segments and prospects.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Responsible for preparing and checking annual rental budget and rental forecast.
• Providing regular updates to Management on market supply, demand, pricing, competition and market positioning for the asset.

Job Requirements

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business Marketing.
• 8 years of relevant experiences in marketing and leasing including 4 or more years in a managerial capacity.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Job Description

• Be responsible for the day-to-day management of Training Center
• Formulate, design and plan monthly and annual training calendar
• Produce and compile all training material needed for training
• Consolidate and create all Training SOP, work flow charts and policies
• Development and review of curriculum, course materials & QA processes
• Design and develop WSQ and non-WSQ modules from conceptualization and course accreditation
• Plan, direct and supervise the work activities of the training team and operations
• Defines training budget (training equipment, videos, and exterior training programs)
• Recruit, appraise, train and develop Associate Trainers, Associate Developers and Associate Assessors
• Submission of training grants applications and all reports required to SSG/WSG/e2i
• To develop and enhance the process flow within the organisation to conform to SSG/WSG and other agency requirements
• To lead and ensure all audits meet the compliance of the respective government agencies and internal & external audits
• To upkeep and update the company’s process flow in compliance with government regulations
• Conducting internal audits for the training accreditation requirements based on the training guidelines and requirements set by the accrediting organization
• Assist in Marketing team on training courses
• Assisting the development, implementation & monitoring of the Management System (MS)
• Conduct interview and training to internal employees
• Other ad-hoc activities as assigned by the Senior Manager
• Manage end-to-end training administration on the Organization’s internal Training and Learning Management System (TLMS) and the SSG Training Provider Gateway (TPG)
• Support the Deputy Director or Manager in the maintenance of training SOP, workflow, and policies to meet government regulations
• Serve as the primary point of contact for inquiries coming from prospective trainees, staff and volunteers by handling communications relating to training ie emails and phone calls
• Manage the entire registration process which includes processing, accepting, and sending confirmation emails to prospective trainees
• Support communication efforts related to training, including announcements, dissemination of training materials and certificates, or reminders
• Monitor and track attendance, progress and completion of all training programs, adhering to the SSG-funding requirements
• Input and maintain accurate records and data on the Organization’s TLMS and on TPG to meet funding requirements, and for future audits and references
• Liaise with external vendors and manage training-related resources, ensuring timely delivery and cost-effectiveness
• Manage withdrawal, waivers, appeals or other trainee circumstances related to training
• Update training and course information on websites or collaterals
• Support internal and external audits on training processes and documentation, ensuring compliance and transparency.

Job Requirements:

• Minimum 2 years of relevant experience in Course development and Instructional design skills including blended learning for WSQ and non-WSQ courses for accreditation, and Facilitated & conducted training delivery for adult learners
• Able to meet KPI set by senior management
• Possess good IT skills and familiar and able to navigate SSG or TMS portals independently
• Familiar with Skillsfuture SG (SSG) and Workforce Singapore (WSG) compliance/auditing, submission of documents' requirements and SSG Skills Frameworks
• Strong verbal and written communication skills
• Proficient in Microsoft Word, Excel & PowerPoint
• Strong leadership, interpersonal and motivational skills
• Highly meticulous and detail-oriented
• Able to work in a fast-paced environment to meet the required submission timelines by SSG
• Possesses good interpersonal skills to liaise well with Adjunct trainers and prospective trainees

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are looking for a Construction Manager for the Construction Supervision Dep at Site.

Main duties of the role:

• Coordination of all Construction activities under his responsibilities
• Leadership of the Construction team under his scope
• Ensure the Clients requirements are being met in accordance with the relevant standards and procedural documentation and all operations are carried out in compliance with local legislative requirements
• Maintaining operational performance in line with the project schedule, ensuring project pressure does not affect individuals so that it endangers health or safety
• Liaising with the Departmental Supervisors as to the readiness of equipment
• Assure coordination with other departments
• Ensure all discipline and departmental handovers are carried out clearly and concisely, ensuring relevant information is logged within the handover log and the daily logs
• Emergency training and familiarisation is carried out in accordance with company guidelines, ensuring all relevant information is logged in a manner that allows easy access
• Fully conversant with the procedures used in the event of an emergency, project procedures, liaising with shift Supervisors, Project Engineers and assisting with organising and planning of operational project plans
• Ensuring all departmental toolbox talks, shift handovers and briefings are carried out in accordance with company guidelines and logged appropriately
• Planning, preparation, and ongoing management of readiness of project equipment
• Ensure all system checks and operations are carried out by competent personnel
• All project procedures are carried out in accordance with the company manuals
• Involved in the pre planning and assist with project mobilisations and demobilisations
• Ensure regular updating of operational status, equipment losses or failure and project schedules to assist in planning and highlight possible issues within the scope of work

Main requirements:

• At least 8 years of experience as Construction Manager in oil and gas/petrochemical projects.
• Fluent English
• High command of Spanish is a plus

Working place: Jurong Island

Working hours: 60 per week

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

RESPONSIBILITIES

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

· Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Cluster Heads,Product Mgrs, STMs and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· RNF & CFMAS Certificates

· 2 years of experience in Relationship Management and Retail Banking

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management (of HNW Individuals) Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.

We are looking for a passionate Sales Manager / Event Sales Manager to carry out all aspects of a profit and service driven sales on behalf of the hotel in accordance with the objectives established in the marketing plan. He/she will ensure that sales activities, top accounts and bookings are focused to yield maximum rooms and catering revenue.

Key areas of responsibilities – include but are not limited to:

• Identify new marketing opportunities via demographics, market forces, and key partnerships through market research
• Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the property business plan.
• Employ revenue management techniques and strategies to recommend corporate rate proposals.
• Accurately prepare and present requests for proposals in order for both client and hotel to receive a good value.
• Identify, solicit & prospect new business opportunities with potential revenue for all areas of the Hotel i.e. Guestrooms (Transient & Groups), catering events, F&B outlets, Retail etc..
• Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
• Develop, implement and constantly modify sales action plans.
• Negotiate and close contracts that meet the hotel's business plan objectives - Desired arrival, departure and volume patterns must be met.
• Manages and coordinates catering and conference service activities and client specifications to deliver smooth execution of executive meetings and events requiring space, food and beverage services.
• Manages room blocks and coordinates the collection of attrition for groups with the Reservations and Accounting departments.
• Develop and distribute communications relating to planning and execution of group functions, including, but not limited to group resumes, banquet event orders, and room sets according to established guidelines.
• Provides accurate group revenue and expense forecasts according to established guidelines.
• Manages and distributes function and event changes to operating departments during function execution.
• Monitors client specifications to promote smooth execution and client satisfaction.
• May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
• Sustaining rapport with key accounts by making periodic visits by exploring specific needs and anticipating opportunities.
• All other duties as assigned or needed.

Requirements

• Minimum Diploma in Hotel Management and/or Sales & Marketing
• At least 3 years of relevant experience in handling Proactive Sales
• Strong overall sales skills with sales system knowledge
• Understanding of hotel & business mix needs of transient, group and catering business
• Self-confidence, energetic & enthusiastic
• Ability to present ideas, expectations and information in a concise, well-organized manner
• Excellent interpersonal conflict management skills
• Excellent software knowledge (i.e. Microsoft Office)
• Understanding and achieve team and individual goals
• Effective time management skills
• Understanding of sales strategies and account profitability
• Demonstrated leadership skills, customer development and relationship management skill.

Blacklane is looking for an awesome Operations Market Manager based in Singapore, to cover several countries in Asia and join the APAC team.

If you're a data-driven dynamic individual with a knack for relationship building, negotiation and problem solving, then we'd love to set up a call. Your challenge is to build and implement solutions to tackle a market which was heavily hit during COVID and is now growing at an unprecedented pace.

You will have ample chances to travel and meet your partners first-hand! Moreover, you'll be joining a great international team of highly talented people who are more than eager to welcome you onboard!

YOUR CHALLENGE

• You will manage, negotiate, and improve the supply cost, quality, and availability from our partners (professional chauffeurs) within multiple geographical areas in Asia.
• You will ensure the successful account management of strategic partners in your designated markets.
• You will develop and own relationships with both internal stakeholders and external partners.
• You will tailor regional strategy and adapt global standards to your designated markets with strong focus on growth, sustainability and relationship building.
• You will develop strategies to make Blacklane the partner of choice for our preferred supply partners in the business districts, including understanding their needs and identifying ways to reduce their operational costs.
• You will be responsible for doing quality audits on the ground within your markets, perform regular meetings and monthly/quarterly business reviews.
• You will be responsible to define the right fleet regulations for your designated regions
• You will be part of a cross-divisional task force to develop and shape Blacklane’s future operational capabilities and strategy.
• You will handle escalated payment adjustment cases and incidents for the partners, following internal processes and procedures.
• You will analyze relevant data and optimize performance based on what you find out.
• You will be responsible for defining and establishing necessary internal prerequisite requirements based on the legal governmental regulations including tax related topics in your markets essential for countries like China including Hong Kong and Taiwan, Japan, Indonesien, Malaysia, Singapore and future upcoming markets.
• You will be responsible for launching new markets in your designated regions.
• You will operationally support roadshows, larger operational projects, and transversal topics within the company.
• You will be involved and partly responsible to maintain customer retention.

ABOUT YOU

• 4+ years of experience in strategy, operations or similar role in a fast paced environment.
• Passion for problem solving with creative solutions.
• An eye for operational efficiency and service excellence.
• Strong analytical skills.
• Experience owning KPIs, goals or roadmap initiatives.
• Awareness of the challenges regarding supply management
• Ability to present convincingly and explain the business model to ensure a wide range of interested parties depending on the different expectations of the business partners for Blacklane.
• Experiences to create close relationships with business partners to establish business environments to achieve win win solutions.
• Awareness of the cost of supply in the mobility industry and able to create cost breakdowns for various countries and cities in Asia.
• Strong expertise of necessary technical and regulatory implementations to run your regions 100% compliance.
• Strong understanding of customer expectations in the luxury mobility industrie.
• Good understanding of the sales side and the differences between different customer groups

ABOUT BLACKLANE

Blacklane is a scale-up started in 2011, founded by Jens Wohltorf and Frank Steuer who wanted to create the first global chauffeur service. We started by filling chauffeurs’ ‘empty leg’ journeys and have grown with our partners to over €100 million in annual revenue (pre-pandemic). Backed by Daimler and other investors in Germany, Japan, Switzerland, and the UAE, we’re now a trusted brand within corporate travel.

We believe in ethical business practices and have a strong company culture.

• Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.
• Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days.
• Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!
• Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options.
• Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.
• Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane has pledged to deliver 15% of its journeys in electric vehicles by 2023.
• Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
• Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.

Upgrade your career with Blacklane and send CVs to [email protected]

Sales Manager

Junior college and above

As business development needs, we are looking for to hire Sales Manager for our company, he/she with related experience will be given priority. Our company is an recruitment agency, we are looking for candidates who already possess a CEI certificate on hand, The company has regular customers, and your job is to follow up on the customer's work progress. At the same time, follow closely with clients accounts and upkeep the job flow.

On a 5.5 day a week, the pay is to be discussed again, given candidate’s personal experience, with a range from $7000 - $13500.

Bilingual preferred, strong command of english and chinese. We are Chinese speaking work environment, fluent in Chinese and English speaking is an advantage.

Job Details :

• 5 days work
• Good working experience
• Good salary package

Job Responsibilities:

• Increasing brand and product awareness through creative content strategies
• Developing, editing and promoting engaging social media content to increase brand recognition, conversions and engagement
• Collaborate with marketing team to maintain alignment with marketing objectives and brand identity
• Keep up with digital trends, and bring new ideas to our branding
• Other ad-hoc duties assigned from time to time

Job Requirements:

• Minimum Diploma in Marketing, Communications or relevant field (Fresh graduates are welcome!)
• Strong background in content creation, copywriting and social media management
• Proficiency in design and video editing software/apps
• Possess a keen eye for design
• An excellent understanding of social media platforms, including Facebook, Instagram, LinkedIn, TikTok, XiaoHongShu etc.
• A creative mind capable of delivering fresh, effective content across a variety of media

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Koh Choon Ann (Kenny)

EA Personnel Reg No: R1765402

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

· Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)

· Assist in student enrolments (enquiries, assessments, registration, etc.)

· Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)

· Record keeping

· Establishing excellent rapport with parents, children and teachers

· Responsible for maintaining brand standards (image and presentation, safety and hygiene)

· Ensuring a positive and nurturing learning environment

· Training will be provided

· Proficient in standard English (required)

· Customer-oriented (required)

· Bilingualism is an advantage

· 5-day work week

· Able to start work immediately

. Location: East, Central & North East

Email [email protected]

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

E-commerce & Marketing Executive (F&B) / Social Media and Brand Management

Mon-Fri 9AM – 6PM

Location: Boon Lay MRT

Salary: $4000 to $4500

Requirements:

• Minimum Diploma holder in Sales & Marketing /Business Development or related discipline.
• At least 2 years of experience in e-commerce/retail background.
• Strong understanding of digital marketing, ecommerce platforms, order management systems, and fulfilment processes.
• Familiarity with tools like Google Analytics, UX/UI design principles.
• Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing and marketing automation.

Key Responsibilities:

Ecommerce Key Account Management

• Drive and implement commercial plans across owned and top-tier online marketplace accounts like RedMart and Amazon.
• Achieve sales targets and drive growth within key eCommerce accounts, including negotiations on terms of sale, pricing, and online promotions.

Online Operations:

• Select the right mix of products for online sales based on market demand, target audience preferences, and competitive analysis.
• Collaborate with cross-functional teams to ensure seamless order fulfilment and timely delivery.
• Conduct accurate forecasting, monitor inventory levels, and optimize inventory turnover.
• Ensure eCommerce site optimization for navigation, secure payments, and mobile responsiveness.
• Manage compliance with contractual agreements and legal requirements, including contract renewals and negotiations as needed.

Digital Marketing and Social Media

• Plan and execute digital marketing campaigns on various marketplaces accounts and manage corporate website, E-commerce site and LinkedIn account.
• Enhance product visibility and sales through optimized product listings, manage on-site content, and develop engaging marketing content to drive customer engagement.
• Utilize UX/UI design and checkout process optimization to enhance customer experience and reduce cart abandonment.
• Utilize various online marketing channels such as SEM, SEO, social media, email marketing, and content marketing to effectively reach target consumers.
• Generate reports on key eCommerce and marketing metrics, present findings to management, and make data-driven recommendations for improvement.
• Coordinate with external vendors, agencies, and partners to execute eCommerce initiatives and marketing campaigns effectively.

Brand Management:

• Ensure visually appealing digital assets and brand consistency across all digital touchpoints, including the website, social media platforms and online advertisements.
• Support the team to offer excellent customer service and support to address inquiries, resolve issues and manage loyalty program for owned Ecommerce platform.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description & Requirements

Job Responsibilities :

1. Overall reporting to Project Director.

2. Responsible for technical and engineering matters.

3. Involved in project planning, monitoring and scheduling of site activities.

4. Involved in monthly progress claim and monthly progress reporting.

5. Ensuring environmental, safety and health aspect on site.

6. Liaise and coordinate with clients and sub contractors.

Job Requirements :

1. Bachelor Degree in Civil & Structural Engineering recognised by PE Board or BCA.

2. Proficient in Microsoft Office.

3. Positve working attitude.

4. Good Interpersonal and analytical skills.

• Lead and manage a team of property professionals. This is a management role with areas of responsibility including transactional financial, OH&S, (EEO), operational, HR, negotiation and contracting.
• Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.
• Ensure that client asset plan expenditure savings targets are achieved.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Ensure that the property asset management service offering is developed, implemented, achieved and maintained.
• Ensure the timely and accurate delivery to the client and senior management of analysis and information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities and the client.
• Ensure that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.
• Ensure that all company and building systems are operating and maintained appropriately.
• Ensure all Asset Plan and Business Plan KPI’s/targets are achieved, including but not limited to capital expenditure and OH&S.
• Ensure all staff and contractors receive up to date training and site inductions.
• Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members.
• Ensure that all elements of the Managing Agent Agreement with the client are understood and complied with by the team.

Ongoing

• Provide Advice to Client on the operational requirements of the property.
• Attend Project Control Group meetings for the commissioning of the Assets
• Develop House Rules Fit-out Guides for the property
• Manage the smooth transition of property from pre completion phase to occupation phase.
• Interview and assess and provide recommendations on the staff proposed to be employed on the Asset
• Develop tenant satisfaction plan strategies/client liaison.
• Manage tenant liaison and satisfaction emphasis on tenant retention.
• Building day-to-day management including operations, engineering and compliance matters.
• Lease administration.
• Lease management.
• Advertising and Promotion for the Building
• Manage budget preparation and delivery.
• Manage budget forecasting.
• Finance administration, billing and collection or rentals.
• Accuracy of tenancy schedule.
• Tenancy fit-out co-ordination.
• Capital expenditure implementation, tendering and management.
• Monthly and annual account reporting.
• Building services contract administration and procurement.
• Manage repairs and maintenance.
• Liaise/manage/communicate with legal, town planners, surveyors, project managers, tax and accounting advisers.
• Achieve all financial and operational targets, including the achievement of appropriate financial returns.
• Deliver an exceptional “Management Agent” service to the client, as reflected by client feedback.
• Develop effective and accurate asset plans, budgets and financial reports.
• Make appropriate and acceptable recommendations in relation to operational strategy, capital works etc.
• Receive high level of satisfaction from both tenants and clients in relation to building performance and execution of duties.
• Manage and develop staff effectively, measured by feedback, turnover, performance, etc.

Duke Corporate Education, a premier global provider of leadership solutions in context, is seeking a talented and experienced Program Manager to play a vital role in enhancing their education management services. The Program Manager will be responsible for coordinating the development and implementation of leadership programs that best meet the needs and specifications of Duke CE's clients. This includes managing all program logistics, coordinating with other teams, and ensuring that all programs are designed and delivered successfully. Duke CE is known for its unique blend of academic rigor and real-world insight, making them one of the most respected names in corporate education.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Coordinate with clients to assess their leadership development needs and objectives
• Develop program proposals and design innovative leadership solutions using Duke CE’s resources
• Manage the entire program development process from start to finish, ensuring that program delivery meets or exceeds client expectations
• Collaborate with faculty, other members of the program team, and partners to deliver high-quality programs
• Oversee program budgets, timelines, reporting, and evaluations
• Ensure that all program materials and learning materials are produced at the highest level of quality
• Build and maintain effective relationships with clients, program participants, and other stakeholders

Must Haves

• Bachelor's degree, or higher, from an accredited institution, preferably in Education, Business Management, or any related field
• 5+ years of experience in program management, preferably in an educational or corporate environment
• Project management experience, with an ability to manage schedules, deadlines, resources, budgets, and reports
• Demonstrated leadership and teamwork skills as well as strong organizational and interpersonal abilities
• Experience working with internal and external stakeholders across different teams, cultures, and geographies
• Excellent communication and presentation skills, with a strong capability in facilitating discussions and resolving conflicts effectively
• Understanding of the global education landscape and leadership development trends

JOB DESCRIPTION

· Monitor market trends, analyze consumer markets activities to identify opportunities

· Create content for a range of marketing distributions (brochures, social media platforms, website material etc.)

· Develop new marketing initiatives such as social media, events or crossover collaborations to strengthen engagement with target audience

· Network with suppliers, partner organizations, large contractors and other industry professionals

· Develop one-on-one relationships with consumers and identify needs

· Work with in-house designer to ensure design and production of flyers, brochures, posters, banners, and other print materials used for the events are carried out accurately

JOB REQUIREMENTS

· Minimum Diploma and above

· Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278