Guest Service Manager (Hotel Industry / Night Shift) - HJ

Job Info:

• Working Days: 5 days/week
• Working Hours: 10:30pm - 8am
• Location: Central

Job Description:

• Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
• Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
• Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
• Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
• Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
• Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
• Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ngow Hui Jun | EA Personnel No.: R24119746

Responsibilities:

• Keep track and adhere to financial reporting guidelines.
• Prepare financial statements.
• Prepare and evaluate annual budget.
• Perform budgetary controls and manage arrears.
• Ensure precise transaction recording and strong financial controls.
• Oversee grants, asset management, inter-funds transfers, and tax reporting duties within the team.

Requirements:

• Candidates should bring along a Degree in Accountancy or any equivalent professional qualifications (e.g. ACCA)
• Possess at least 5 years of experience within the accounting function.
• Possess at least 3 years of managerial experience.
• Able to work independently and as a team player.
• Comfortable in managing tight deadlines.
• Able to adapt to a fast-paced environment.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560

EA License No.: 20C0426 (Elitez & Associates)

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

You will be responsible for the efficient running of the outlet in line with brand standards, whilst meeting employee, guest and owner expectations. The Outlet Manager - Food & Beverage is responsible to manage the assigned restaurant as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

• Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
• Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.
• Must be proficient in general computer knowledge, including a working knowledge of point of sale systems.
• A team player and a dynamic leader.
• Should be detail-oriented and have strong organizational and communication skills.
• Should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer.

Job Description
- Assist in mending agent enquiry mailbox for campaigns-related questions
- Requisition of digital points/vouchers/promo codes and uploading to customers’ app portal
- Liaise with printing vendor on marketing collaterals, mail merging of data for customer letters etc
- Consolidating campaign redemption files for reporting
- Perform customer fulfilment data checking and payment to vendor
- Perform other responsibilities periodically assigned by supervisor

Job Requirements
- Good verbal and written communication skills
- Intermediate skills in Microsoft Office i.e. Excel
- Tertiary education with some experience in Insurance industry, Customer Service or Marketing preferred

• Drive the planning and conceptualisation of the future Community Care Sector
• Identify care services, business, and operating models in community care services that can add value to the future Community Care Sector
• Design and perform regular review of the state of sector and the impact of AIC’s services and schemes on the Community Care Sector providers
• Develop and implement plans to improve resilience of the Community Care Sector
• Work with MOH and relevant stakeholders to plan and manage emergencies/crises for the Community Care Sector
• Establish partnerships with relevant stakeholders for data collection, tracking and analysis to recommend initiatives/measures to support the needs and development of the Community Care Sector

Job Requirements:

• Minimum recognised degree with at least 2 years of relevant experience, preferably in healthcare or community care. The managerial position will require a minimum of 5 years of relevant experience.
• Analytical and meticulous with good interpersonal and written communication skills.
• Able to work well independently and in a team.
• Proactive and self-motivated, with the ability to adapt well to a fast-paced and dynamic environment.
• Demonstrate good knowledge of project management, data collection, reporting and analysis.

Position Title: SPA and Recreation Club Operations Manager

Job Summary:We are seeking an experienced and dynamic individual to join our team as the SPA and Recreation Club Operations Manager. The successful candidate will be responsible for overseeing the day-to-day operations of our spa and recreation facilities, ensuring a seamless and enjoyable experience for members and guests.

Responsibilities:

1. Operations Management:Oversee the overall operations of the spa and recreation club, ensuring a high level of service and customer satisfaction.
   Develop and implement operational policies and procedures to streamline processes.
   
2. Staff Management:Recruit, train, and manage staff, including spa therapists, fitness instructors, and support staff.
   Conduct regular performance reviews and provide ongoing training as needed.
   
3. Customer Experience:Ensure an exceptional and personalized experience for club members and guests.
   Address customer feedback and implement improvements to enhance the overall satisfaction.
   
4. Facility Maintenance:Coordinate with maintenance and cleaning staff to ensure cleanliness, safety, and proper functioning of all spa and recreation facilities.
   Schedule and oversee regular maintenance activities.
   
5. Budget Management:Develop and manage budgets for spa and recreation club operations.
   Monitor expenses, identify cost-saving opportunities, and ensure financial targets are met.
   
6. Promotions and Marketing:Collaborate with the marketing team to develop and implement promotional strategies to attract new members.
   Participate in the creation of marketing materials and campaigns.
   
7. Health and Safety Compliance:Ensure compliance with health and safety regulations in all aspects of spa and recreation club operations.
   Implement and enforce hygiene standards and protocols.
   
8. Event Planning:Plan and organize special events, fitness classes, and promotions to engage club members.
   Collaborate with event coordinators to execute successful events.
   
9. Inventory Management:Manage inventory levels for spa products, fitness equipment, and other consumables.
   Implement effective inventory control procedures.
   

Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in spa and recreation club management.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of health and safety regulations.
• Ability to work flexible hours, including evenings and weekends.

JOB MISSION

The mission of the Project Manager is to provide full support to the OM by managing a project portfolio ranging from $1,500,000 to $3,000,000 in project value. Project managers are responsible for the entire project lifecycle from budgeting through job completion and after care.

DUTIES

Assists and supports OM by:

• Delivers completed projects to our clients.
• Develops a relationship with the decision makers of customers.
• Present a professional image of company when speaking to customers.
• Maintains current job plans and specifications.
• Manages project designs.
• Maintains construction schedule and coordinates scheduling with other trades.
• Maintains all records of job status, job changes, material flow and other control records and prepares reports for internal and external use.
• Manages job costs.
• Forecasts future costs.
• Reports on project costs and invoices.
• Manages installation labour and contracted partners.
• Other duties as assigned.

REQUIRED EDUCATION & EXPERIENCE

• Bachelor of Science degree, preferably in science, technology, engineering, mathematics, or construction management.
• Completion of CSPM certification from the Security Industry Association – within the first six months of hire.
• Five years of project management experience from conception to delivery.
• With Data Center project experience is a plus.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Ability to work independently and as part of a team.
• Effective organizational and problem-solving skills
• Strong oral and written communication skills
• Strong client-facing and teamwork skills
• Ability to communicate effectively, both orally and in writing
• PMP certification from the Project Management Institute preferred

Offshore Relationship Manager (Standard Chartered)

Highlights

• International Bank
• High remuneration package and bonus
• Keen for personal development within the financial industry

Job Description

• Direct ownership in investment consultation, draw up monthly plans for achieving, exceeding sales targets to meet new business and customer acquisition goals
• Consistently acquire and maintain clients by providing financial market information, trend analysis on local and international financial products
• Well versed on latest market trends and information to meet client’s insurance & investment portfolio needs.
• Involve in marketing and promotional activities for customer acquisition.

Our Ideal Candidate

• 3 years of relevant experience in offshore relationship management
• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

Interested applicants, please click Apply or send your CV to [email protected]

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No.: R1548663

EA License No.: 21C0434

The Role:

• My Client is a leading Oil and Energy firm and they are looking for a Compliance Surveillance Manager to join the team in Singapore. They are a global name in the Oil Trading space and we are looking for candidates who are keen to scale their career in the leading brand within the Commodities space.

Responsibilities:

• Oversee all Compliance surveillance framework and policies
• Work with the Front Office / Traders to identify potential non-compliance with laws and regulations
• Oversight of all trading platforms to detect any market abuse and misconduct
• Identify and recommend opportunities for process improvement and risk control development
• Monitor any changes in regulatory developments and ensure the policies are in line with laws and regulations
• Carry out investigation work should there be any alerts, red flags etc

Requirements:

• 3 to 7 years of Monitoring and Surveillance experience
• Candidates with trading / commodities experience preferred
• Strong Financial Crime experience with good grasp of Transaction Monitoring software
• Understanding of wider Compliance topics such as AML, Sanctions etc
• Strong interpersonal skills with the ability to influence senior leaders

Take charge of this opportunity to welcome a new career challenge in 2024.

Interested parties please get in touch with Wei Yun via [email protected] for a confidential discussion

EA Personnel No.: R1985201

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

Job Description

• Industry/ Organization Type: Retail (medical-related international brand)
• Position Title: Assistant Retail Manager /Business Operations Partner
• Working Location: Plaza Singapura
• Working Hours: 4 days (11 pm to 9 pm)
• Salary Package: Gross up to $5000 (Basic + Commission) + 10% shares of the company annually
• Duration: Permanent Role

Key Responsibilities

• Assisting in the daily operations of the business
• Learning all aspects of the business through extensive training and coaching
• Providing excellent customer service to clients
• Participating in the growth and development of the business
• Serving Customers and processing sales transactions
• Ensuring high levels of customer satisfaction
• Maintain outstanding store condition and visual merchandising standards
• Undertake ad-hoc function and related duties as and when required

APPLY NOW!!!

• A Levels, Diploma or equivalent
• Great communication skills
• Pleasant personality with lots of energy
• Passion for helping others and changing lives
• This is not a 9 to 5 corporate job with every weekend and public holiday off. This is an opportunity to learn how to operate a successful business and retire early, like our client. If you are interested in this opportunity, please apply now.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64743 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

MAIN TASK

As Store Manager the person will manage day by day operations in the Singapore Store.

According to the Marketing and Sales Strategy the daily tasks will include sales responsibilities, showroom management as well as events management.

MAIN ACTIVITIES

Customer management

• Welcome and engage every guest providing the best customer experience.

• Manage or assist the showroom walk-ins, supporting the team with showroom visits previously booked.

• Work with Business developers to constantly increase the traffic within the Store.

• Report precisely daily activities, register visitors and leads through CRM system (Sales Force).

Showroom Management

• Maintain the showroom and the services offered with the high company standards and values.

• Ensure the Showroom is always in perfect condition (clean and tidy)

• Organize, manage, and supervise the showroom’s maintenance together with the local suppliers.

• Manage the Marketing tools and ensure their constant availability through a dedicated inventory to be kept always updated (catalogues, samples, folders, branded gadgets).

• keep he space always updated and upgraded with the last merchandising & marketing set-up.

• Assisting in the development of the presentation for the renovation, based on the Company indication.

• Support the management of the main social media channels and local adv campaigns.

• Report daily activities through the CRM system (Sales Force).

Event Management

• Plan and organize event in advance respecting theme and budget assigned.

• Be responsible for the execution of the event according to company standards and Values (invitations, catering, logistics, adv, mailing.)

Admin/Desk Office activities

• Manage the general email account and phone and Whatsapp contact.

• Support the sales team by preparing samples and the relative shipments (either locally or oversea) for Customer , Architect Studios, Design Studios, Contractors, Developers.

MUST HAVE

• Degree in Architecture/Interior Design/Economics

• Experience in retail/product promotion and showroom management

• Fluent English for handling English speaking people ; other language will be at advantage as need to interact with counter part in Italy

• Passion for architecture and design

• Good communication skills

• Organization and problem solving skill

• Proficient in Microsoft office software (Word, Excel, Power Point

Job description:

• Oversee supervisory and regulatory reporting for the SEA sub-region, ensuring all reporting timelines are met including to efficiently handle supervisory and regulatory notices and requests including consultations, queries, and operational security events.
• Lead the preparation of deliverables to meet Visa’s compliance obligations, by engaging internal stakeholders - Government Engagement, Legal, Compliance, Product, and Finance departments and providing timely updates to the respective Country teams.
• Actively collaborate with internal stakeholders across various functions to influence policies and reporting changes, as well as to manage regulatory outcomes. Implement necessary adjustments to ensure compliance and minimize business disruption. Proactively participate and provide support internally in preparation for engagements with government stakeholders.
• Assist with securing and maintaining Visa operating licenses in key markets (as necessary), complying with all requirements.
• Act as the primary internal coordinator for incident and security management, ensuring swift and effective responses within the region, and if required providing the requisite notifications to regulators and/or clients.
• Maintain and manage the supervisory risk register and update the obligations.
• Lead external supervisory and regulatory audits and collaborate with issue owners to resolve recommendations. Participate and support in internal audits.
• Drive change management process for new supervisory reporting to be implemented and periodically review these obligations for efficacy and relevance.
• Provide regular and ongoing reporting, metrics and information related to regulatory and supervisory management, and support the regional team in identifying key regulatory and supervisory topics to disclose to the regional leadership team.
• Develop insights on supervisory and regulatory reporting issues to enhance business response and risk governance practices, including proactive engagement with supervisory departments of regulatory bodies and advice Visa on supervisory and regulatory policies.
• Coordinate Risk, Fraud, Data Security, PCIDSS related inputs, and ensure periodic reviews arising out of regulatory obligations.
• Respond to client inquiries regarding audits and supervisory risks, fulfilling regulatory obligations.

Job requirements:

• Bachelor’s Degree (or equivalent)
• 8-10 years of relevant experience in one of the following functions: Corporate/Risk Governance, Risk
• Management, Compliance, Audit, Regulatory Management, Legal or related areas
• Experience with regulatory management (direct or indirect)
• Experience in payments or banking or related segments, or alternately, good understanding of payments business and associated risks
• Understanding of current and emerging payment system regulatory trends and obligations in Asia Pacific, specifically SEA
• Positive, proactive, solution-oriented problem solver who gets things done within a matrix organization
• Experience in preparing, and reviewing, and delivering executive level communications

Looking for an honest, hardworking & aggressive sales personel to join & expand with the company.

Must enjoy meeting people & be able to travel.

Your main role is to promote the company's range of liquor & wine products.

Possess some knowledge and appreciation of wine & liquor will be an added advantage.

We are currently seeking a Sales and Marketing Executive/Manager to help us promote our wines available under vinophiliawines.com.

The role involves developing and managing relationships with customers, such as restaurants, bars, wine shops, and distributors.

The ideal candidate will be responsible for identifying new business opportunities and expanding existing accounts, thereby increasing sales and revenue.

They must provide exceptional customer service and support to ensure customer satisfaction.

Additionally, the candidate should stay up-to-date with industry trends and communicate relevant information to the team.

They should be able to work independently as well as part of a team, and must be willing to travel as required.

Requirements:

• A Bachelor's Degree or Diploma in sales and marketing, business, or any related field is required.
• Minimum of 3 years of sales experience, preferably in the wine industry.
• Able to communicate in English and Mandarin (to handle enquiries from Chinese-speaking clients)
• Excellent communication and interpersonal skills.
• Strong negotiation and sales skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

If you would like to learn more about our company, please visit our website at vinophiliawines.com.

The Office of Enterprise Risk Management (ERM) has responsibility for managing the ERM Program for the University. The Office is seeking a Manager, reporting to the Director (ERM) to assist in identifying, analysing and overseeing the management of risks in the University.

Responsibilties

1. Implement Risk Management & Assurance Programs

• Enhance, manage, and execute the University’s ERM Program; apply the ERM framework & Policy and manage the ERM work plan
• Assist to conduct and coordinate risk management workshops throughout the University
• Review & track the key risks identified at University level

2. Make Available ERM Training

• Participate in the creation and delivery of ERM-related educational programs to enhance training and awareness of risk management and policy compliance requirements
• Make available online training and educational resources on ERM Intranet and/or Workday training portal

3. Provide updates and support to key stakeholders

• Assist to provide regular updates to stakeholders, including University senior management and the Audit & Risk Committee (ARC)
• Assist with the ARC secretariat duties for the University, including the preparation of agenda, reports, discussion papers and presentations, as well as in preparing minutes of meeting.
• Monitor internal audit or risk mitigation plan and act as the coordinator for arrangements of meetings, discussions and follow-up with internal stakeholders.

4. Insurance management for the University

• Assist with the administration of the insurance function for the University
• Partner with our insurance broker for insurance matters

Requirements

• A recognised degree in any discipline
• Knowledge and experience in Enterprise Risk Management

Minimum 5 years of relevant experience in the following:

• Strategic and Operational Analysis
• Process Review
• Workshop Facilitation
• Technology Application
• Project Management
• Experience in the Higher Education Sector

We are open to consider candidates who has less than 5 years of relevant experience. The position offered will commensurate based on the years of experience.

Hiring Institution: NTU

As a Quality Supplier Manager in ASML Singapore office, you will be managing a couple of ASML key suppliers in Southeast Asia, responsible for their quality and operational performance. You work with suppliers on ensuring parts quality performance, solving both quality and technical issues, and drive process improvements, for example quality and yield improvement, process control, cycle time reduction, risk analysis and mitigation. You work closely together with the supplier team, the supplier manager, the procurement manager, engineers, etc. to drive success for the organization. The main goal of you is to secure an excellent quality of parts delivered by our suppliers on time and with the right cost to ASML.

Role and responsibilities

• Responsible for the entire Quality and Technical process performance of suppliers and their n-tier suppliers
• Monitor, review and drive supplier quality performance from incidents to structural improvement to achieve various quality KPI targets
• Contribute to supplier development (e.g. implementing SPC, lean, FMEA, operational excellence at suppliers or n-tier suppliers).
• Optimize manufacturing processes at suppliers by improving quality, testing and qualification infrastructure
• Drive yield improvements and process improvements at suppliers. Actively participate in improvement project at suppliers (cycle time reduction, cost of goods reduction)
• Carry-out analysis of quality issues and drive technical solutions needed during material availability escalations
• Support implementation of hardware changes at suppliers
• Build-up and develop technical competences within ASML (SPC, lean manufacturing, FMEA, operational excellence) to drive and support operational excellence at suppliers

Education and experience

• Bachelor or master degree in Electrical Engineering, Mechanical Engineering, or 10+ years equivalent practical experience
• Specialism in electro-mechanic assemblies
• Proficiency in quality tools like 8D, FMEA, Six Sigma, Lean, etc.
• Project management experience
• Ability to travel locally or internationally to supplier sites

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

• Proven track records in improving supply chain processes in production environment
• Capable to make deep-dive analyses whilst maintaining top-level overview regarding problem & solutions
• Capable to work under pressureand cope with complex matters and tough suppliers to drive results
• Excellent interpersonal and teamwork skills with the ability to influence and motivate others
• Excellent written and verbal communication skills
• Pro-active attitude to drive for improvement

Accountant / Finance Manager

Salary: $5000 - $6000
Working days: Mon – Fri 11AM – 6:30PM, Saturdays 12-6PM
Work Location: Chinatown

Job Responsibilities

• Manage the company's financial records, including general ledger maintenance, accounts payable, and accounts receivable.
• Prepare and analyse accurate monthly financial reports, including balance sheets, income statements, and cash flow statements.
• Conduct credit assessments and evaluations for new and existing clients, ensuring compliance with credit policies and risk management guidelines.
• Actively monitor and manage overdue accounts, implementing effective credit control strategies to minimize risk and maintain client relationships.
• Liaise with clients and internal departments to resolve outstanding invoices and payment discrepancies.
• Ensure compliance with local financial regulations and tax requirements, preparing and submitting necessary documentation.
• Collaborate with other team members to continuously improve financial processes and procedures.
• Daily checking of all new clients’ relevant income statements prior to approval.

Job Requirements

• Bachelor's Degree in Accounting, Finance, or a related field.
• Minimum of 8-10 years of experience preferably in service or heavy industries or have managed large scale accounts.
• Strong understanding of financial regulations, tax requirements, and credit policies.
• Proficiency in accounting software and Microsoft Office Suite.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

❤️Relationship Sales Consultant

(Looking For Career Switch Opportunity)

❤️Earn $3000 Salary + High Active Comms = $6000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(Pay Package Proven To Enable New Personnels Without Experience To Fetch At Least $6000-$10000 Monthly Income)