Duties & Responsibilities will include, but are not limited to:

*Oversee the direction and management of the Weddings and Events team, ensuring they deliver on brief, to deadline, and to the highest quality to build a high performing team.

*Co-ordinate, monitor and execute all events and activities indepentenly.

*Conceptualize and prepare event proposals customised to individual events.

*Operate and maintain a computerised system for responding and coordinating and tracking sales enquiries, bookings and availability.

*Meet prospective clients for show-arounds for weddings, private and corporate functions.

*Liaise directly with clients to take ownership in relation to coordinating the intricate details of their events.

*Ensure a prompt and professional response and follow-up to sales enquiries.

Management of customer feedback including responding to guest problems and complaints relatinf to Weddings and Events.

*Take ownership for recurring challenges and ensure the issues are resolved.

*Assist with the development of brochures and sales /promotional materials.

*Work closely with other members of the events team. Porvide support and leadership to relevant team mebers.

*Maintain and update all business leads with an accurate database.

*Inspections and attend trade shows to drive business acquisiitons.

*Prepare and lead discussions in Pre-conference meetings.

*Prepare proposals,engage in negotiations and confirmation of business through contracting.

CORPORATE EVENTS:

*Serve as the primary point of contact for clients, managing all aspects of event planning and executive from the start t finish.

*Develop and maintain positive relationships with existing and potential clients.

*Manage on-site logistics on the day of events, including set-up, breakdown, and troubleshooting any issues that may arise.

*Stay with assigned budgets for each event.

*Create detailed timelines and days of schedules to ensure all elements of the event are executed flawlessly.

*To actively source for business leads through networking and other means.

*Other ad-hoc duties/projects assigned by superior or Creative Director.

Requirements:

*Diploma/Degree in any field

*Excellent command of written and spoken english

*High level of efficiency, initiative, meticulous with an eye for details and multi-tasking ability.

*Independent, motivated, creative thinker with a positive and flexible attitude and a genuine passion for event sales .

*minium two years Wedding or Event experience required

About the company

Our client is a premier private healthcare facility renowned for its advanced treatments, and exceptional patient care. They are looking for a highly motivated Laboratory Manager to join the team.

About the job

As a Laboratory Manager for the organization, you are required to:

• Oversee the organizational and operational aspects of clinical laboratory and pathological services at our client's site.
• Efficiently manage organizational and operational functions of the clinical laboratory and pathological services.
• Foster growth, expansion, and diversification of the department in alignment with hospital and organizational needs.
• Act as a liaison with other department managers and hospital administration to coordinate laboratory work with other department functions.
• Supervise operations of the site laboratory as assigned.

Requirements

• To succeed in this role, you must possess a Degree in related disciplines, preferably with minimum 10 years of related work experience in a hospital/laboratory setting,
• Strong technical competency and knowledge of lab accreditations.
• Possess organizational, people management, and interpersonal skills.

To apply online please use the 'apply' function

(EA: 94C3609/R22107967)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents

Role:

Transport & Logistics Manager (Travel / Transportation Regulation / Up to $5000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Tanjong Pagar)
• 5 Days work per week (8.45am to 5.45pm)
• $4000 to $5000
• Bachelor's degree in business management, Logistics, or related field (preferred) + Familiarity with transportation regulations and safety standards
• Minimum of 5 years of experience in transport and logistics management, preferably in the travel industry
• Career Progression Opportunities

Job Description:

Transport Management:

• Coordinate transportation logistics for inbound travelers, including airport transfers and tour vehicles.
• Ensure timely and efficient transportation services for clients.

Supplier Relations:

• Collaborate with transportation providers and suppliers to negotiate contracts and rates.
• Monitor the performance of suppliers and maintain strong relationships.

Inventory Control:

• Manage and maintain an inventory of vehicles and equipment.
• Ensure the availability of vehicles and resources for scheduled operations.

Quality Assurance:

• Oversee the quality and safety standards of transportation services.
• Implement and enforce operational protocols and safety measures.

Logistics Planning:

• Plan and execute logistics for tours and travel itineraries.
• Optimize routes and schedules to maximize efficiency.

Team Leadership:

• Supervise and lead a team of transport and logistics personnel.
• Delegate tasks, set goals, and ensure compliance with policies and procedures.
• Produce and present to Management a monthly result.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Role:

Marketing Communication Specialist (Digital / Social Media / Up to $4500)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Canberra MRT / Have company transport)
• 5 Days work per week (8am/8.30am - 5.30pm/6pm)
• Degree/Diploma in Business/Marketing or related discipline preferred + 1-3 years‘ relevant work experience preferred // Training provided
• Able and willing to travel extensively locally and internationally
• Career Progression Opportunities

Responsibilities:

• Support driving a clear and consistent internal/external marketing communication strategy in Rest of Asia (ROA)
• Support a cohesive message delivery including editorial calendar and corporate messaging material for different countries within ROA
• Develop local brand assets including articles, videos, and various types of content to strengthen company’s brand value
• Support media outreach activities, events, interviews, and orchestrate earned, owned, and paid media strategies
• Support regional communications projects, including trade shows and branding initiatives while ensuring alignment and consistency with Global Marketing team
• Collaborate with Customer Relationship Management (CRM) team to develop social media/digital content strategy for ROA
• Create content for internal/external communications channels, newsletter, social media, and other platforms
• Support Marketing activities, Collaboration and Engagement initiatives with leading investor group, target Industry segment and partners
• Communicate effectiveness of marketing activities through reports on lead generation and lead quality
• Liasing with vendors for sourcing of sales and promotional materials
• Support live demos in the Innovation Center
• Any other ad-hoc duties as assigned

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Permanent position with variable bonus.
• Experience in full cycle of GL.
• With leadership experience.
• Able to work in a fastpace environment.

Job Description

• Financial Accounting

o Ensure that accounting for monthly / quarterly / yearly closing are completed on

time and accurately

o Review monthly closing TB and sign off for reporting submission

o Prepare / Review monthly closing journal

o Review accounts reconciliations and schedules

o Review monthly bank reconciliation for sign-off and follow-up

o Control chart of a/c, review consistency, control a/c creation and archive

o Assist FM in annual policy renewal review

o Assist FM in preparation for accounting practice documentation

o Provision policy review and proposal

o Ensure compliance to accounting standards

o Audit review support (External and GCAD review)

o Annual Statutory Accounts, XBRL

• GST and Tax

o Provide assistance and research correct treatment

o Review and submit GST quarterly returns

o Prepare / Review tax & deferred tax computation for accounting provision

o Finalise corporate tax computations for review by HO and tax consultants

• Implement and review controls

o Continuously review processes to ensure that controls are in place

o Recommend and implement new controls where necessary

• Feasibility studies / capital expenditure purchases

o Provide financial analysis for new projects / purchases

o Review government tender submissions for financial requirements (bankers’

guarantees, working capital)

• Provide advice, guidelines and Instructions to shared services centre and operations on new issues / clarify current practices
• Preparation and finalization of budget and forecasts

o Provide assistance to reporting team to formulate budget and forecasts

• Review and co-ordinate insurance coverage of company’s assets
• IT matters

o Implement and test new programs developed to ensure that they function correctly

based on our requirement

o Set up parameters and interfaces in GDMS for new models and/ or franchise.

• Degree in Accounting & Finance or equivalent professional accounting qualification (e.g. ACCA)
• More than 5 years of relevant working experience in accounting
• Good Excel skills
• Able to work in fast-paced environment

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• MNC and fast-pace environment
• Variable Bonus

BASIC FUNCTION

Assist the Head of Securities Marketing in BDO SGB Treasury in the day-to-day overall activities related to Investment Accounts for the Regulated Activities under the Securities and Futures Act (SFA) and the Financial Advisers Act (FAA) to achieve its overall objectives and targets.

DUTIES AND RESPONSIBILITIES

1. Develop and maintain client relationships to build market share and enhance client asset size over time. Achieve annual revenue targets and objectives.

2. Handle client’s request and instruction directly, including trade processing and inquiries on operational issues.

3. Calls the clients to confirm the client’s orders stated in the Letter of Instruction(LOI) over a SGB recorded line.

4. Assist customers of the BDO SG Branch in the investment account opening application by providing necessary guidance, disclosures and explanations to them;

5. Assist in the categorization of customers (e.g. professional investors, customers with / without derivative knowledge, etc.) by obtaining the necessary documentary proofs and confirmations from the customers;

6. Conduct the investment product selling process upon receiving order instructions from customers;

7. Explain the investment product features, risks, fees and charges, and other sales-related information to the customer;

8. Perform suitability assessment to identify Unsuitable Products (as defined below) (which are disallowed for sale) or Mismatch Products (which require approval from management prior to execution of the order instruction);

9. Conduct other selling process as regulated by the policy and procedures and obtain the required acknowledgement and confirmations from customers during the investment product selling process to satisfy the disclosure requirements.

10. Keep updated on market trends, different investment products and services, and give input for new product development by being aware of clients’ investment needs.

Details of the Division and Team:

Deutsche Bank (DB) is committed to the highest standards of Anti-Money Laundering (AML), Sanctions & Embargoes, Anti-Bribery and Corruption (ABC) and Anti-Fraud & Investigations (AF&I) and wider Financial Crime (collectively referred to as Anti Financial Crime) prevention. The Management and all employees are required to adhere to these standards to prevent DB and our reputation from those who may intend to use our products and services for money laundering, bribery, corruption, fraud and/or Terrorist Financing (TF) purposes.

Overview

The purpose of the Strategic Remediation & Control Office (SRCO) in APAC is to deliver comprehensive governance and oversight of remediation activities while enhancing the quality and efficiency of the Bank’s risk and control environment.

As part of the efforts put by DB to maintain its high standards in terms of Financial Crime prevention, the bank is running several Transaction Monitoring (TM) projects at a global, regional and local level which are aiming to bring significant improvements in the Transaction Monitoring space. Complex and large-scale projects, such as the implementation of Strategic TM and Case Management platforms across the APAC branches of the bank, require adequate oversight and monitoring to ensure a successful delivery.

The Transaction Monitoring project manager within SRCO will need to have strong and solid project and stakeholder management skills to ensure that both Change-The-Bank (CTB) and Run-The-Bank (RTB) TM projects are executed smoothly, in a controlled and audit-proof manner and adhering to the agreed scope and timelines.

The chosen candidate will have to engage with a wide range of stakeholders (3 Lines of Defence and Technology) and proactively anticipate and manage risks and issues which may cause delays and unexpected outcomes along the project life cycle.

Activities to be performed by the TM project manager for achieving success include but are not limited to project planning and execution, budgeting, senior management reporting, coordination and monitoring of remedial activities and establishment of communication channels across relevant stakeholders at a local, regional and global level. The TM project manager will need to ensure that appropriate level of documentation and execution discipline is applied along the projects so that the execution is done in a sustainable manner with proper handover to BAU where applicable at the end of the project.

The chosen candidate should have experience in project management across all project/program related activities such as drafting of project artifacts (e.g. Business requirement documents), documenting testing execution (e.g. UAT test cases) and other regulatory related tasks (e.g. coordination of regulatory reporting submissions).

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Support & lead Transaction Monitoring (TM) related projects from the requirements definition phase to the final delivery.
• Develop & deliver project plans and roadmaps taking into consideration all project related activities, resources, timelines and deliverables.
• Summarize and report overall program/project status progress and ensure adherence to the agreed scope and schedule.
• Manage issues, risks, dependencies and assumptions to ensure successful and timely delivery of the project. Risk mitigation plans may need to be created and executed along the project life cycle to prevent deviations from the initial scope and schedule. Escalate fast and to achieve the right outcomes.
• Ensure project delivery with full understanding of risks & control considerations. Output of the project will need to be adherent to regulatory and internal risk appetite requirements.
• Work with SMEs to complete project artifacts in alignment with stakeholders’ expectations
• Develop project related MI metrics and reports/dashboards.
• Provide transparency around progress status and key risks/issues being faced towards achieving success on the in-flight projects to various stakeholder groups.
• Establish strong partnership and collaborative relationships with various stakeholder groups (AFC/Compliance/Legal/Operations/COO/IT & Infrastructure) towards achieving the project outcomes within required timeframes in adherence with regulatory expectations and internal guidelines.
• Develop strong knowledge and understanding of APAC systems/processes/organization in the AFC space.
• Ensure experience gleaned and knowledge gathered from various projects is documented and shared across team for leverage on other ongoing or future initiatives.

Your skills and experience:

• Minimum 7 years’ experience as a Project Manager having worked on Change or Transformation projects within the Transaction Monitoring area in a large multi-national bank.
• Proven experience and knowledge of Transaction Monitoring and Anti-Financial Crime.
• Proven experience of regional regulatory trends and developments in both AFC and AML and demonstrated work done in this area.
• Bachelor’s degree in finance, Accounting, Business or having other relevant professional qualifications.
• Attention to detail and able to apply control framework around processes and identify gaps, risks.
• Strong AFC Risk acumen.
• Strong analytical and organisational skills, solution oriented with the ability to think independently.
• Proven experience in stakeholder and project management experience with ability to communicate with different stakeholders.
• Strong team player with experience to work in diverse teams.
• Very good communication, presentation skills & ability to explain complex structures.
• Have a proactive approach to tasks and responsibilities.
• Flexible to take over any ad-hoc activity instructed by your manager based on the needs of the team.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity (auto generated by WD)

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

A global Water Treatment Equipment & Solutions MNC is looking for a Innovations & Business Development Manager (ASEAN). This is an unique role where the primary focus is on identifying new business opportunities through R&D and innovation solutions.

Core Product: Water Treatment Pumps, Valves, Piping, Fittings etc.

Responsibilities:

• Accountable for all sales and BD for new product innovations
• Spearhead new business ventures and opportunities through technology initiatives and innovations
• Qualify potential product segments and sales strategies for markets/customers
• Collaborate closely with R&D and Sales team across Asia on new technology movements
• Provide commercial support to research team and help identify the gaps/solutions needed in the market
• Product marketing development for ASEAN market
• Provide technical expertise/support on engineering solutions

Requirements:

• Bachelors in Engineering, Environmental Science or any other relevant disciplines
• 8+ years of sales / product marketing / business development experience in water treatment equipment or solutions
• Proficiency in product marketing development
• Entrepreneurial mind-set with a drive for new innovation
• Ability to translate new R&D ideas into business solutions for the market
• Strong business network and ability to travel regionally across ASEAN

If you are interested, please apply with your latest CV detailing your BD experience in new product innovation. Only shortlisted candidates will be contacted.

Company

Our client is a multinational engineering firm and is expanding in the region. They have a newly created role, seeking for a Japanese and English bilingual speaking, hands-on, individual contributor IT Manager to communicate and partner effectively with their HQ based in Japan to ensure alignment of the Asia Regional Hub with global strategies. Technical experience in maintaining and operating SaaS enterprise applications such as SAP Concur are required to be successful in this role.

The Role

You will design and implement IT solutions for the Asia Regional Hub, ensuring alignment with global in developing, maintaining, and operating enterprise systems, including SAP Concur, external data linkages (banks, contractors, etc.), and other SaaS business systems. You will apply group-wide IT governance, security, and large-scale strategy to companies under the Hub, providing IT support to Hub users through contact points, request fulfillment, incident response, and operations. You will be the primary contact for all IT inquiries and supporting users in fulfilling their requests, manage incidents, responding to IT failures and maintenance needs, and delivering educational content and training to users. You will also maintain and operate the Group common platform, including approximately 10 Microsoft365 solutions, and managing device fleets (PCs, iPhones, iPads, MFPs).

Your Profile

You must possess at least 10 years of IT expertise in fast-paced, global/ regional environment, Japanese and English bilingual language capability to communicate effectively with the Japan HQ and deploy regional initiatives. You will need a diverse IT skillset in both office automation (managing Microsoft365, PCs, iPhones, multifunction machines, and base networks) and IT user support, honed through service desk experience. Experience at a global company's regional headquarters, along with project management for enterprise application development and hands-on development, maintenance, and operation (experience with SAP Concur and S/4HANA a plus). But beyond technical expertise, we value independent thinkers who can analyze situations objectively, propose innovative solutions, and champion their implementation, not bound by the status quo. If you have this dynamic blend of skills and drive, we encourage you to apply!

Apply Today

Please send your resume, in WORD format only and quote reference number ET12874228, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim EA Registration No: R1109288

Key Responsibilities:

• Lead the development and execution of growth strategies for our products
• Identify and prioritize growth opportunities through data analysis and customer insights
• Collaborate with cross-functional teams to develop and test hypotheses for growth experiments
• Use agile methodologies to manage the development and deployment of growth initiatives
• Analyze data and metrics to measure the effectiveness of growth efforts and inform decision making
• Use SQL to extract and analyze data from various sources
• Develop and execute go-to-market plans for new products or features

Qualifications:

• Min. Bachelor's or Master's degree in a related field (e.g. computer science, siness, marketing)
• Solid years of experience in product management or a related field
• Strong background in agile methodologies, data-driven strategy, and data analysis
• Proficiency in SQL and experience using data to inform decision making
• Experience in go-to-market planning and the crypto industry preferred
• Excellent communication and collaboration skills
• Experience leading cross-functional teams and driving results

EA Personnel: Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

Our client is an American multinational computer software company. They are looking for Integrated Marketing Manager for their Digital Media who will localise Corporate/APAC marketing programs.

Job Responsibilities

• Run product influencer marketing programs to generate additional user generated content to meet the local audience's needs, supplementing global content.
• Work with the APAC performance media, lifecycle marketing, SEO and Communications team to review and create localised assets for all marketing channels.
• Work with APAC Integrated Marketing team to review the relevancy of localised campaign messages and assets for local markets and recreate the campaign assets if necessary to suit local cultures and trends.
• Monitor and optimise campaign performance.
• Partner with the Corp Integrated Marketing and Global Localisation team to ensure localisation process is effective.
• Partner with local media and creative agencies to create and distribute content.
• Review the existing localised web content and enhance its quality to increase the online conversation rate, increasing paid users.

Job Requirements

• Bachelor's degree with min 5 years' hands-on experience executing digital marketing with expertise in social first programs.
• Local market knowledge: ANZ & APAC
• Content producing experience i.e., developing digital and user generated content
• Online demand generation campaign experience to increase 'quality' traffic to store with strong conversion rates.
• Knowledge of online advertising and media and performance optimisation
• Should be able to communicate in Mandarin to liaise with Chinese stakeholders.
• Familiarity with Adobe Creative Cloud Tools, Adobe Analytics is desirable

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

• Perm
• Audit experience and possess CPA/CA certification added advantage
• Must have at least 4 years of relevant experience
• Prior experience leading a team

Job Description

• Assist Line Managers with the preparation of weekly flash report
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc.
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner
• Liaise with external auditors on audit matters and manage the audit process
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA/CPA qualification or its equivalent
• At least 4 years of relevant experience
• Possess audit experience in accounting firm
• Experience in shipping is a plus
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel
• Good team player and manager with capability to lead, develop and drive performance of the team members
• Able to multi-task and work in a fast-paced environment with tight deadlines

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Bonus

• 18 days annual leave
• Medical and insurance coverage
• Hybrid role

• Perm
• Must have at least 5 years of Quantitative Research and team management experience
• Strong communication and presentation skills
• Highly comfortable dealing with large datasets and familiarity with scripting

Job Description

• Demonstrate thought leadership across all levels
• To confidently lead a small team of researchers
• Develop junior members on critical thinking and computational thinking skills
• Able to solve problems creatively, and pivot responsively to operational changes
• Conducting presentations of research results and analyses
• Strong in articulating concepts and ideas in clear and precise manner
• Deployment of adjacent teams for operational work
• Scripting, processing and delivery of accurate survey datasets to clients
• Maintaining excellent relationships with all stakeholders

• Any Bachelor’s degree. (Majors in Mathematics, Engineering, Business, Science, Computing, or any numerical fields preferred)
• At least 5 years of working experience, with leadership roles
• Excellent presentation, communication and public speaking skills
• Analytical with attention to details
• Highly comfortable dealing with large datasets using software (eg. SPSS, R, Python, Power BI etc.)
• Competency with Microsoft Office, and intermediate to advanced skills in Powerpoint and Excel
• Familiarity with scripting and data collection platforms (e.g. WinCATI, Sensus, Forsta) an added advantage
• Fluent in English and one or more of the following languages - Chinese, Malay or Tamil (to handle multilingual stakeholders)
• Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Variable Bonus
• Hybrid
• Birthday leave
• Company medical and insurance

Media Planning Director
Based in Singapore

Founded in 1994 and with 26 offices worldwide. My client is an integrated agency known for creating something truly meaning and long lasting for their clients and the world. They are hiring for a Media Planning Director to join their team here in Singapore.

The Media Planning Director will develop strategic marketing plans across digital channels and collaborate with teams to meet client objectives, drive ROI and exceed performance expectations.

Responsibilities:

• Develop integrated digital marketing plans across all channels, including SEO, SEM, social media, email marketing, display advertising, and content marketing.
• Collaborate with cross-functional teams to create marketing plans that achieve client objectives and drive ROI.
• Conduct research and analysis to inform marketing strategies.
• Develop messaging and positioning strategies that align with the client's brand and target audience.
• Define performance metrics to measure campaign success and report to clients regularly.
• Provide guidance to account management and creative teams on digital marketing best practices.
• Manage the planning team's day-to-day operations, including training, development, and performance management.
• Stay current with emerging digital marketing trends and identify opportunities to incorporate them into client strategies.
• Direct report to the Managing Director.

Requirements:

• Bachelor's degree in Marketing, Advertising, Communications or a related field.
• 8+ years of experience in digital marketing, with at least 5 years in a planning or strategy role at a digital or consulting agency.
• Strong understanding of digital marketing channels, including SEO, SEM, social media, email marketing, display advertising, and content marketing.
• Experience developing integrated marketing plans that drive ROI and exceed performance expectations.
• Excellent analytical skills, with the ability to analyze data and provide actionable insights.
• Strong communication skills, with the ability to present ideas and strategies to clients and internal teams.
• Strong leadership and team management skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience with project management tools and platforms.
• Willingness to travel 10% of the time.

Interested? Please apply!

EA #R2090960 Licence #11C4388
Trevor Gabriel

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.

The Customer Success Manager plays a critical part in CloudGo’s professional services, by managing the relationships we have with our customers to ensure we continue to deliver successful outcomes and retain them as a customer. The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts.

You are responsible for managing and improving the customer lifecycle, identifying engagement strategies, unlocking new sales opportunities and preventing churn.

You will have a passion for customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, solving problems and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships at all levels, by listening and understanding our customers' goals, be the primary contact for services, handling issues and escalating as appropriate. You will frequently engage with both business and project teams to help guide the customer in their journey beyond project deployment to drive adoption and further recommendations. You will have excellent verbal and written communication skills and demonstrated abilities. Customer satisfaction is key to CloudGo’s success, there will be times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire For Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you an opportunity.
CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

• You will own the customer experience and have overall oversight of the account, leading the relationship with key account stakeholders.
• A primary escalation point for both customer and internal facing escalations
• Identify customer needs and goals following on from project feedback
• Able to deliver high level demos of ServiceNow to show where value can be added
• Understand customers goals and recommend the best solution/s based on their specific need/s.
• Facilitate Quarterly Business Reviews (QBR) with Managed Services Customers
• Responsible for customers quarterly ‘Pulse’ survey delivery and monthly reporting
• Reports internally (to CloudGo) on how the customer relationship and associated work is progressing
• Reports externally (to the Customer) on CloudGo performance and provides recommendations and opportunities to improve their return on investment
• Responsible for Non-Technical Managed Services communications to the customer
• Understand the progress and status of each customer interaction with regular communications
• Support customers and answer or arrange for answers to queries and to solve problems
• Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.
• Listen to both the market and customers to understand the problems they are facing and being able to proactively address potential concerns before they become issues
• You will monitor, measure and understand customer health and identify opportunities to retain and grow customer usage
• Grow usage of ServiceNow or introduce new applications within ServiceNow by guiding the customers to use the product in the right way and identifying gaps and opportunities to reintroduce sales team as required
• Collaborate with sales and project development teams
• Invest time in understanding ServiceNow and ongoing upgrades and enhancements by practising continuous learning and training utilising CloudGo’s ServiceNow training platform
• An engagement expert also providing support in Pre-Sales activities such as questionnaires and Pre-Sales meetings

Requirements

• Ability to engage and communicate effectively with all levels of customer and internal teams
• Have excellent communication and writing skills, and a great team attitude.
• Be empathetic, collaborative and have technical aptitude
• Love optimisation and be a problem solver, curious to understand the why
• Detail oriented
• Presents ideas convincingly to achieve specific outcomes
• Demonstrates skills in building consensus and resolving conflict
• Produces clear customer and internal reports selecting most appropriate style for audience
• Seeks support from peers where appropriate
• Embracing different cultural perspectives, thought diversity and cultivating workplace equality
• Championing processes and continual improvement of our ways of working
• Ability to influence key decision makers while also being the voice of the customer
• 3+ years’ experience and evidence showing skills and ability in customer success and satisfaction
• Have the ability to work with a high degree of autonomy
• Basic ServiceNow knowledge
• Creative thinking and the ability to think outside the box
• Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

• ServiceNow Fundamentals
• Training in Building Relationships, Influencing and Negotiation
• ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Customer Success Manager in Singapore (cloudgoservices.com)

Key Responsibilities:

● Begin the Relationship: As the first point of contact for future Enterprise clients, you will

enthusiastically explain CleverTap’s vision, pinpoint opportunities, and generate

interest. Through lead-generation activities and cold-calling, you will prospect, educate,

qualify, and develop sales-ready leads and opportunities.

● Customer and Industry Knowledge: Customers are at the heart of everything we do. As

the first point of contact for future Enterprise clients, you will be building rapport

through strategic outreach and a well-rounded customer and industry knowledge.

Researching customers’ business and staying informed on industry trends will be keys to

your success.

● Collaborate with Team Members: You will collaborate with your team and Sales

Executives to pursue opportunities, recommend appropriate follow-up actions, and

schedule qualified meetings. Communicating via Zoom and Slack is critical to

maintaining a high-level of collaboration and clear communication within the team.

● Growth and Development: Our team has an aversion to complacency. We are always

looking to improve both individually and as a team. Being open to and implementing

feedback will be a critical success factor in this role and at CleverTap. As you become

more comfortable in the role, you will help evolve our demand generation strategy and

tactics.

In the first week, expect to:

● Onboard and integrate into CleverTap.

● Learn CleverTap’s model, our value proposition, and our story.

● Work with cross-functional teams to understand how you can utilize our incredible

global team to build client relationships and drive success.

● Learn the breadth of CleverTap’s impact on the world’s largest companies.

● Grasp the importance of the BDR function to the success of CleverTap.

● Understand our sales method and our selling process to set you up for success.

In the first month, expect to:

● Set MBOs Monthly Business Objectives with your manager & determine your ideal

career path at CleverTap (whether sales executive, marketing, or other).

● Complete our personalized sales training program, complete with mock calls, cold calls,

and role-play scenarios.

● Learn how to use Saleforce.com CRM, as well as other SaaS outreach tools (Outreach,

Zoominfo, SalesNavigator).

● Be integrated into your pod and partnered with Enterprise Sales Executives and GTMs

per management’s directive and be ready to start targeting strategic accounts.

● Learn the process for outreach, including calling, emailing, and LinkedIn messaging.

Implement an outreach process and hit 1-month objectives.

● Learn how to analyze industry drivers, business problems, and target buyers.

In the first three months, expect to:

● Become fully ramped into the BDR team.

● Uncover new opportunities and target accounts that result in revenue-generating

engagements for CleverTap.

● Hit call/email quotas and fully ramped objectives.

● Become proficient in using our SaaS tools.

● Learn how to maintain excellent data integrity in Salesforce.com.

In the first six months, expect to:

● Continuously hit fully ramped quotas and objectives.

● Assist with training and onboarding new BDRs.

● Build new and existing client relationships, expand CleverTap’s partnership with new

and existing. accounts, and continue to execute account plans.

● Suggest, implement and experiment with new lead and demand generation activities.

In the first year, expect to:

● Have built a portfolio of net new accounts from the strategic account list.

● Become a mentor to new members of the team, helping them learn about CleverTap,

our model, and how proper business development practices can improve relationships

and increase revenue.

● Continue to expand your portfolio of accounts, accelerate growth in existing accounts,

and use the full suite of capabilities CleverTap has to offer.

● Hit 100% of personal target monthly critical metrics and be promoted to Senior.

● Set MBOs with the manager for promotion to a closing role.

Key Requirements:

● Experience: At least 3 years of B2B sales experience, preferable in a SaaS-based product

company.

● Linguistic Mandate: Proficiency/Expert in Arabic speaking

● Knowledgeable: Broad understanding of business challenges encountered by enterprise

clients.

● Critical thinking: Critically think through the challenges clients face to create new

opportunities.

● Perseverance: Be relentless and push towards your goal.

● Passion: A sense of enthusiasm and ambition to succeed in this role, as it can be difficult

if you hate rejection.

● Curiosity: A desire to understand people, their problems, their companies, and

industries.

● Conscientiousness: What we’re doing is not a simple SaaS sale, but discussions may get

technical. Understanding sophisticated issues and explaining them to clients is

important.

● Motivated: Be highly motivated and continuously strive for personal and professional

improvement.

● Resourceful: Think about target accounts as your own business - we want self-starters

who are passionate about hunting for new accounts, and who thrive with the freedom

and accountability of leading their portion of the business.

● Proactive: Understand our mission and do the work required to drive us to that goal,

through following a process and also being creative.

● Communication: Communication is the lifeblood of relationships both internal and

external to CleverTap. Reflect excellent communication in all forms, across a wide

variety of personality types, roles, and geographies.

● Team: Nothing we do is done in isolation. Success depends on your ability to work as a

team both within CleverTap and within your client accounts.

● Ownership: Exhibit ownership of accounts, successes, and failures.

● Problem Solver: We are a distributed company so life throws in minor challenges

beyond the primary problems this role is meant to solve. Must have the ability to take

those in stride and persist despite setbacks.

● Priorities: The nature of this role requires that you understand the priorities and

timelines associated with each of your accounts and execute appropriately with those in

mind.

● You don’t take yourself too seriously; you have a sense of humor and are comfortable

with sarcasm. This position does sit on our Sales teams, after all.

Measures of Success:

● Qualified leads

● Funnel size

● Conversion rates

Reporting Relationship:

● Reporting to: Director - BDR

● Direct Reports: None

Key Competencies:

● Functional: Mobile marketing expertise, Martech understanding, Result oriented

● Behavioral: Problem Solving, Consultative selling, Communication and presentation

skills, Negotiation Skills

Why join us?

● Be a part of a global growth-stage startup

● Work in a fast-paced, dynamic environment where your contribution matters

● You are passionate about technology and its impact on the high growth mobile

technology space

● Innovate at scale, with learning opportunities

What is working at CleverTap like?

● Work, performance, and results are real sources of happiness in addition to the fun of

working with and celebrating success with an exceptionally talented team

● Accountability and driving outcomes is the key to success

● Your career here is limited by you and nothing else

● Teamwork trumps individual success

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Convertium is a full-spectrum digital agency. Since 2001, we have been helping clients solve business problems with User-first thinking and web solutions.

The Digital Technology Manager (DTM) coordinates Convertium’s web technology team to deliver best-in-class thinking, planning and execution of digital solutions.

This role requires expansive interest and skills in a broad range of digital technologies, including frontend and backend development, web infrastructure, and cybersecurity. Besides team coordination, the DTM is involved with solutioning and consultanting.

People management and mentoring skills are important. You will be working with a diverse team of web technologists, including frontend and backend developers, web operators, and QA specialists.

Expect to work on a wide range of clients' industries, including financial services, automotive, education, hospitality, and government. This is a client-facing role.

The DTM reports to the management supervisor of the Web Technology practice.

Only short-listed candidates will be contacted.

Required Skills & Knowledge

• Web programming (Java and/or .NET)
• RESTful (or Web Services or API)
• Client-side scripting and web mark-up (HTML5, CSS, JavaScript)
• System architecture (hosting, network, hardware and software)
• Software development methodologies and programming best practices, including standards-based coding
• Enterprise CMS (Adobe Experience Manager (AEM), Sitecore, Kentico, etc)
• Load testing (e.g. JMeter) and web security penetration testing tools (e.g. OWASP).
• Code versioning – Git (e.g. BitBucket)
• Coaching, mentoring, and cultivation of direct reports
• Client partnering
• Strong command of spoken and written English

Job Summary

The Internal Audit and Compliance Manager plans, manages, and performs audits, including determining audit objectives and scope, identifying and assessing risks, developing time budgets and audit programs, and ensuring compliance with Internal Audit work paper standards for each audit.

The Role

• Set up internal audit framework and assist in the development of appropriate audit programs
• Assess and carry out risk-based audits and reviews of the Group’s systems, policies, arrangements, and procedures to assess whether the internal controls are adequate and effective. Work with management to identify root causes and develop practical and acceptable solutions to address issues or gaps identified.
• Schedule, plan, and complete assigned audit assignments as per the approved audit plan.
• Perform and complete all audit work and work papers in accordance with internal audit professional standards.
• Draft audit reports to make recommendations and suggest corrective actions which are operationally practical, effective, and efficient.
• Present findings and recommendations to Senior management.
• Conduct thorough follow-up of corrective action plans before due dates to ensure remediation is implemented on time.
• Maintain an awareness of trends and “best practices” in the internal audit and hospitality industry.
• Perform or assist in the performance of special reviews at the request of management.
• Support the company in its continuous effort of enhancement and modernization of its internal audit approach, including the use of audit systems, technology, and data analytics.
• Contribute to other assignments such as control self-assessment rollouts and follow-up/review of the completed self-assessments.
• Conduct training to hotel team on internal audit processes and procedures including but not limited to self-assessment as well as sharing latest update on internal audit development.
• Other duties assigned as necessary.

Talent Profile

Qualification

Bachelor’s Degree, preferably in Accounting / Finance / Business Management or related disciplines.

Candidate with professional certification such as CPA, CIA, ACCA, or equivalent qualification is preferred.

Work Experience

Minimum 5 years of hotel internal auditing experience or hotel finance experience.

Technical Skills

Excellent written and spoken English and Mandarin are required.

Good knowledge and practical experience about risks, internal controls, data analytics, risk management, governance, audit techniques and methods

Analytical thinker with strong conceptual and problem-solving skills.

Meticulous attention to detail with the ability to multitask.

Ability to work independently under pressure and meet deadlines.

Strong interpersonal and communication skills.

Fast learner with a willing attitude, resilience, and a team player with strong work ethic.

Kindly be informed only shortlisted candidates will be notified.

As Manager at Arthur D. Little, you are expected to lead the successful accomplishment of the assignments for our clients.

The Manager’s role includes:

· Structure the overall mission in line with the client’s issues and needs

· Conducts issue analysis proficiently with Principal/Partners’ supports and generates hypothesis for entire project

· Provide clear, focused support and expertise to your team in structuring and solving problems

· Manage the workload while coaching team members to ensure a successful delivery

In addition, you are also expected to engage in business development activities to further grow our business.

Therefore, you will:

· Build relationships beyond project assignments and support/develop opportunities for future business especially with Japanese clients looking into expanding beyond East Asia.

· Plays an important role in shaping the agenda of middle client management

· Propose compelling solution tailored to the client leveraging Arthur D. Little’s assets, capabilities and expertise

Job Requirements:

· Strategy consulting experiences, preferably with global firms

Proven record of high performance and substantial achievements in your past positions

· Deep industry expertise and demonstrated leadership, analytical and problem solving skills

· Demonstrated ability to work collaboratively in a team environment as well as independently

· Entrepreneurship to break new ground, and eager to take personal risks in working environment

· Excellent business communication skill in English and Japanese

· Willingness to travel for team and client meetings

Skills & Competencies (eg: programming, problem solving, and marketing) :

· Exceptional problem-solving skills, broad industry knowledge and sharp business acumen

· Excellent business communication skill in English and Japanese

· Broad and in-depth understanding and knowledge in Energy & Utilities and/or Consumer Goods & Retail industry

· Entrepreneurial, proactive and team-oriented

Company Information

GLC Recycle was established by an experienced team of industry-hardened professionals who have an extensive history of more than 15 years of trading experience in the non-ferrous metals and battery cathode materials industry who are now venturing into battery recycling.

Main functions and responsibilities

Supply Chain Management

• Liaison with government agencies/authorities for all regulatory requirements including (but not limited to) licenses, permits/approvals, and trade agreements etc in import/export of goods and materials
• Arrangement of freight shipments with forwarders
• Liaison with factories, freight forwarders and warehouses
• Tracking and managing of warehouse inventories

Operations Management

• Preparation of sales/purchase contracts, confirmations, and other documents
• Tracking and proper filing of prepared documentations
• Tracking and updating of shipping information
• Preparation of operational reports
• Preparation of shipping documents

Stakeholders Management

• Support as and when required, client onboarding process, and static data maintenance.
• Handle queries and communications with overseas and local counterparts, sellers and customers

Skills/Requirements

• Minimally 2 years of experience in similar position
• This role requires proficiency in English and Mandarin both Spoken & Written (you will be liaising with Chinese-speaking stakeholders who are only able to communicate in Mandarin
• Familiarity with incoterms
• Knowledge and experience in import and export procedures
• Independent, responsible and initiative
• Flexible and willing to learn
• Good communication skills

Salary

• $3000 - $4000

Other Information

• Location: Paya Lebar
• AWS
• Annual Leave – 15 days and incremental up to 20 days
• Corporate Insurance and Medical Benefits

Job Description:

New Business

• Support MD on acquiring new media opportunities to grow and entrench the company’s market leader position strategically.
• To achieve this, the KPIs include:

1. Writing winning proposals with compelling arguments, meaningful insights and measurable action plans
2. Assisting in participating tenders, answers Requests for Proposals (RFP)
3. Ensuring our proposed advertising programs comply with regulatory guidelines whilst meeting market demands.
4. Coordinating with internal stakeholders for essential details to make winning offers

City Relations

• Play a key role in

1. building and strengthening relationships with government concession partners through professional servicing, responsive, prompt, and reliable communications.
2. establishing good relations with relevant regulatory authorities for consult on policies/regulations governing outdoor advertising.

• Responsible for managing government advertising concessions which includes day-to-day activities such as

1. facilitating campaign approvals
2. applying for BCA licensing
3. making prompt communications to key stakeholders
4. making accurate and timely monthly sales reports
5. conducting site checks as necessary to ensure fulfilment of contractual obligations

• Collaborate closely with internal teams to meet contractual obligations including but not limited to:

With Project and Operations teams

1. deliver quality design and safe implementation of media assets
2. ensure safe maintenance operations and consistent service standards
3. attend monthly meetings with government partners and preparation of meeting minutes
4. accurate and timely submission of routine reports such as sales and maintenance operations reports, etc

With Sales and Production teams

1. ensure campaigns are in line with government partners’ guidelines and creative executions meet safety requirements.

Essential Criteria:

• Bachelor's degree in Business or Marketing
• Minimum 2-3 years in Account Servicing or Business Development role in the Advertising and Media industry
• Proven track record in winning and retaining businesses
• Excellent ability to write and present clearly and succinctly
• Excellent ability to build rapport and grow partnerships

Desirable skills / Knowledge:

• Good Knowledge of Outdoor Advertising industry is a plus
• Has a passion for Advertising and keen interests in how Advertising Technologies (Adtech) can shape the future
• Well-versed in MS Office & Power BI

Desirable Criteria:

• Thrive in a fast-paced environment and results-oriented culture
• A proactive attitude, with the ability to use initiative and be flexible
• Good drive and determination
• Commercial awareness
• A willingness to learn
• Resilience, to enable you to deal with problems and constructive criticism
• Effective teamworking skills

Innovation matters. With best-in-class research and predictive analytical tools, NIQ BASES, the worldwide leader in analyzing and consulting on new products, remains at the core of our client's new product ideas, product messaging that inspires action, fresh packaging designs, and optimal product launch strategies. At NIQ, you will work with industry-leading marketers and see your work come to life. Have you ever wanted to modernize the brand and bottle design for an iconic beer company? How about discovering the next big energy drink? At NIQ, you can. Be curious. Be collaborative. Be forward-thinking. Join the Innovation team and work with our clients as a consultant, a problem solver, and the voice of NIQ BASES to our clients.

Learn more about BASES at: https://nielseniq.com/global/en/landing-page/bases-innovation-renovation-and-brand-success/

Responsibilities

Work with a team of analysts to ensure prompt delivery of service to responsible clients to achieve the set financial objectives and other operational performance indicators.

• Assist the senior member in identifying a new business opportunity in the industry
• Constructs and implements the analytical plan
• Consult with clients regarding research designs and general study concerns
• Supervises direct reports by answering questions, providing constructive and consistent feedback, and conducting performance appraisals promptly
• Develop study design, and questionnaires, and discuss analytical plans with the modeling team
• Run market simulations, analyze study data, and provide report conclusions and recommendations, with minimal supervision
• Prepares and presents study results to clients
• Prepares client proposals and study designs and estimates costs of projects, with supervision
• Monitors changes in job costs and communicates cost changes to client, as needed

Client servicing

• Undertake sales activities in conjunction with the commercial team in terms of preparation and delivery of proposals and credentials
• Work with the Customer Success team on analysis to drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
• Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within the client organization

A little bit about you

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.

The successful incumbent will represent the first line of defence and be a key stakeholder in driving the AML/KYC function within the region. The scope of work will be completed in accordance with IQ-EQ’s internal AML/CFT framework, as well as international and domestic AML/CFT regulations and guidelines, across a wide spectrum of service offerings, both internal and external. This role will cover both fund administration and corporate segments.

Tasks

• Managing the AML/KYC team in Singapore.
• Act as subject matter expert and main point of contact to clients and internal departments, providing support and guidance on all AML/KYC matters where required.
• Perform client and fund investor due diligence for new & existing accounts in accordance with MAS and CIMA AML/CFT rules, along with internal policies and procedures to identify and mitigate any risks for the clients and IQ-EQ.
• Manage end to end process including kick off projects and coordination with clients, and all other relevant stakeholders within the IQ-EQ teams.
• Review and conduct source of wealth & funds corroboration of clients and investors in line with regulatory requirements.
• Familiar with AML/KYC requirements for individuals and different types of entities e.g., Companies, Limited Partnerships, Financial Institutions, VCCs, Trusts etc.
• Well-versed in Enhanced Due Diligence for high-risk cases including PEPs, Adverse Media, Sanctions, and other independent recommendations to mitigate identified risks.
• Provide support to the business during preparation of escalation processes to the Asia Leadership Team and/or Group Risk & Compliance.
• Assisting in contributing to the updating and documenting of processes and procedures in all aspects of the AML/KYC cycle.
• Lead any system development projects and ensure all team members are updating the necessary registers and databases in a timely and accurate manner.
• Preparation of Key Risk Indicators and other management reports.
• Assist with client and internal ad-hoc requirements from time to time which include but are not limited to process walkthroughs, internal audit, AML questionnaires and/or regulatory inspections.
• Leading training of new and existing joiners, and other colleagues covering areas such as remediation projects, latest regulations, change in operational processes and refreshers as and when required.
• Implementing and driving efficiency within the team, supervising tasks performed by team members.
• Contribute ideas and participate in transformation and change initiatives to drive continuous improvement to further enhance key deliverables.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties or special projects as required by the firm.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

Business Platform Product Operation team is devoted to enriching BytePlus cloud business models and continuously helping enterprise customers adaption the cloud to improve their business innovation, reduce their cloud cost and better experience. You can help us to achieve our mission.

Responsibilities:

- Provide operation support to sales teams, end customer and service teams during end to end customer journeys, facilitating user acquisition and great user experience, including user center and product console

- Develop high quality platform related knowledge, including help documents, guidance, video and other types of knowledge transfer.

In charge of training for both internal and external users.

- Capture, consolidate and validates functional requirements from different teams and users.

- Develop and maintain project plans for cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery

- Lead alignment with stakeholders, including but not limited to business owners, engineers and designers on prioritization and changes to the website

Qualifications

- Bachelor degree or above, at least 3 years working experience in product management

- Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)

- Proven product and project management skills

- Strong interpersonal, organizational, and collaboration skills

- Proficient in English and Chinese (spoken and written) as this role will work closely with external stakeholders

- Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.