Come play and experiment with us in our livestreaming and broadcast lab. Equipped with the latest and greatest equipment in the streaming and broadcast industry.

Who are we?

We are a multidiciplinary events and video production company that serves listed companies and global tech companies in their live, virtual and hybrid event production as well as pre recorded videos such as marketing and corporate videos.

You will be a part of the team that makes videos like these

https://www.motionmediaworks.com/socialmediamarketing

https://www.motionmediaworks.com/tvcproduction

And be on exciting live streaming events like these

https://www.motionmediaworks.com/livestream/production

You are

You love learning and experimenting with new workflows, organzied and are a team player. You are also as comfortable with the computers and technology as well as getting physical on days when we need to deploy on location. You would have the mindset that work is play and play is work then you are what we are looking for. Someone to join the team and come play with us.

Roles & Responsibilities include but not limited to:

Plan and execute pre-event and post-event operations meetings

Liaise with venue management to ensure events are properly staffed

Produce detailed proposals for events (timelines, venues, suppliers, legal obligations, staffing, and budgets)

Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel)Itinerary planning, reservations, and booking

Provide on-site support for events

Monitor event activities to ensure the client and event attendees are satisfied

Generate and collate invoices for payment to vendors

Certain administrative work will be expected

Preparing and operating AV equipment including TVs, sound systems, projectors etc.

Set up and tear down of all audio visual equipment in a timely manner.

Coordinate with clients on requirements during and before setup.

Ensuring customers are satisfied with the setup of all equipment.

Routine check and testing of AV equipment before and after each event, and rectify issues.

Warehouse management

Laying of electrical cables and any AV cables.

Assist with logistics set up for all events.

Any other ad-hoc duties as and when assigned.

Personal responsibility and initiative to resolve issues, always clearly communicate with both internal and external stakeholders.

Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.

General Requirements

Good team player with service-oriented mindset

Vmix or OBS operation and troubleshooting knowledge

High responsible, punctual and good time management

Attention to details and well organised

Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

Adaptable to changes, stress and last minute requirements

Positive, can do attitude

Calm and level headed

Good problem solver

Prior basic AV or Technical knowledge preferred

Working hours: 5.5 days work week

Fresh graduates from ITE or Polytechnic are welcomed to apply

Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

Possess good Time-Management, Well-Organised, Attention to Detail, Team-Oriented, Event Planning, and Microsoft skillset

Good organisational, analytical, and coordinating abilities

A team player with excellent problem-solving ability

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

The Chinese Media Group (CMG) is seeking a Copywriter/Copy Editor to join its Branding & Marketing (B&M) team. The B&M team is responsible for co-developing and implementing respective CMG news brands’ strategies, as well as driving effective marketing and communication plans to create strong brand value. These news products include Lianhe Zaobao, Shin Min Daily News, ThinkChina, ZBSchools, HeyKaki, UFM100.3, 96.3 Hao FM, UWeekly etc.

As the Copywriter/Copy Editor, you will be the key to reinforcing the respective brands’ identity and tone through consistent and effective communication materials, both locally and regionally. You are expected to:

● Develop a thorough understanding of CMG and its brands’ mission and business goals.

● Ideate, craft and execute original and localized concepts in response to various campaign briefs.

● Review and approve communication material copies including but not limited to brand and product descriptions, advertisements, newsletters, content pieces (e.g. articles, videos, social media posts), press releases, event collaterals, awards entries, user surveys, and ensure copies adhere to house style guidelines and brand identity.

● Use basic analytics to test and prove effectiveness of copies.

● Establish and strengthen individual brand tone and consistent messaging across all communication channels and materials.

● Liaise with internal and external stakeholders for approval of key artwork and communication materials.

● Develop and continually update relevant assets such as copy guidelines and brand glossary.

● Support translation (English and Chinese) needs.

● Support both internal and external communication efforts by crafting and editing engaging messages, newsletters, and announcements.

● Assist in developing crisis communications plans and providing support during crisis situations.

Job Requirements

● At least 7 years of experience in copywriting and editing in media, public relations or marketing and communications related industries;

● Excellent written and verbal communication skills in English and Mandarin, as this role mainly supports Chinese products;

● Culturally attuned and have a flair for communicating with local and overseas Chinese communities;

● Experienced in handling communication materials across multiple brands or products;

● Able to digest, filter and package information into effective communication materials that resonate with target audiences;

● Confident in presentations to stakeholders;

● Familiar and comfortable with digital tools such as Google Workspace, Microsoft Office and social media;

● Highly proactive and detail-oriented with project management abilities; good news sense would be advantageous;

● Kept abreast of changes in content trends, technologies, social media landscape and consumer behaviors;

● Able to multitask with tight deadlines in a fast-paced environment;

● Able to work independently but also connect with people and collaborate as a team.

The Job

As a business news journalist/correspondent, you are expected to gather facts and information through research and interviews and report the information in a clear, concise and exciting way in the print article and digital format.

Requirements

• Degree holder, preferably in business, finance, economics, and accountancy
• Effectively bilingual in Chinese and English, with excellent writing, translation, and conversational skills
• Possess a curious mind with a nose for news and scoops
• Has a strong interest in business news and current affairs
• Must be driven, independent, reliable, and highly adaptable to changes
• Possess the ability to excel with autonomy and ambiguity
• Meticulous, accurate, and result-oriented, and demonstrates the ability to work under pressure and meet tight deadlines
• Sensitive to numbers and data
• Possess the ability to break down complex ideas and make them easy to understand for different target audiences/stakeholders

Job Highlights

===========

• Ability to upskill and learn new things
• Opportunities to try out and be exposed to new technologies
• Casual environment

Job Description

=============

• Supervise and train AV crew
• Operation of all audio-visual equipment with the aim to provide high quality technical standards
• Setup and teardown of AV equipment, led wall at events
• Setup, program and teardown of analog and digital audio mixer at events
• Setup and teardown of lighting at events
• Serve as sound and lighting technician for events
• Ensure that the audio-visual equipment is tested and in correct working order before use at an event
• Investigate equipment faults and recommend actions to rectify
• Maintain audio visual equipment including routine inspections and preventative maintenance
• Maintain a strong working knowledge of video and audio equipment, LED video wall, wireless technology, computers, projectors, and video conferencing equipment
• Coordinate integration with specialty audio visual equipment as needed
• Responsible for cord management & safe set up and dismantle
• Provide regular feedback to Company on communication issues and service improvements
• Liaison with project manager regarding the exact audio-visual requirements for events. This will include assistance with PowerPoint presentations, audio and video conferences

General Requirements

===================

• Singaporeans or PR ONLY
• Experienced Sound, Lighting and AV Technician. Live video mixing experience will be an advantage.
• 2+ years experience training and supervising AV crew.
• Diploma holder will be an advantage.
• Highly responsible, punctual and good time management
• Attention to details and well organised
• Good communications and interpersonal skills
• Team player with good discipline and working attitude
• Service-oriented mindset
• Flexibility to work irregular hours and weekends as required by event schedules
• Versatile, willing and flexible to take on broad spectrum of tasks and new tasks
• Adaptable to changes, stress, and last minute nature of events industry
• Passion about Audio Visual Technology and learning new technologies
• Positive, can do attitude
• Calm and level headed
• Good problem solver
• 6 day work week
• Class 3 driving licences will be an added advantage

Job Highlights

===========

• Ability to upskill and learn new things
• Opportunities to try out and be exposed to new technologies
• Casual environment

Job Description

=============

• Supervise and train AV crew
• Operation of all audio-visual equipment with the aim to provide high quality technical standards
• Setup and teardown of AV equipment, led wall at events
• Setup, program and teardown of analog and digital audio mixer at events
• Setup and teardown of lighting at events
• Serve as sound and lighting technician for events
• Ensure that the audio-visual equipment is tested and in correct working order before use at an event
• Investigate equipment faults and recommend actions to rectify
• Maintain audio visual equipment including routine inspections and preventative maintenance
• Maintain a strong working knowledge of video and audio equipment, LED video wall, wireless technology, computers, projectors, and video conferencing equipment
• Coordinate integration with specialty audio visual equipment as needed
• Responsible for cord management & safe set up and dismantle
• Provide regular feedback to Company on communication issues and service improvements
• Liaison with project manager regarding the exact audio-visual requirements for events. This will include assistance with PowerPoint presentations, audio and video conferences

General Requirements

===================

• Singaporeans or PR ONLY
• Experienced Sound, Lighting and AV Technician. Live video mixing experience will be an advantage.
• 2+ years experience training and supervising AV crew.
• Diploma holder will be an advantage.
• Highly responsible, punctual and good time management
• Attention to details and well organised
• Good communications and interpersonal skills
• Team player with good discipline and working attitude
• Service-oriented mindset
• Flexibility to work irregular hours and weekends as required by event schedules
• Versatile, willing and flexible to take on broad spectrum of tasks and new tasks
• Adaptable to changes, stress, and last minute nature of events industry
• Passion about Audio Visual Technology and learning new technologies
• Positive, can do attitude
• Calm and level headed
• Good problem solver
• 6 day work week
• Class 3 driving licences will be an added advantage

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Responsibilities

1. Support in requirement analysis, solution planning, technical presentations, and other presales support activities for main products and solutions, including RAN, CN, and Transmission.

2. Act as the technical solution interface for Sales and Marketing teams.

3. Participate in project implementation, ensuring successful delivery of technical solutions.

4. Provide support for corporate tenders, presales, and implementation activities.

Requirements

1. Degree in Telecommunications, Computer Science, or equivalent qualifications with at least 3 years of experience in the telecommunications industry.

2. Experience in delivering presales presentations and managing project implementation in key telecom projects.

3. Knowledge and experience in telecommunications technologies, including RAN, CN, and IP RAN solutions.

4. Ability to work under pressure and accept occasional regional travel.

5. Strong follow-up and coordination skills.

Hello aspiring candidates! Looking for a fun and exciting workplace? Welcome to CraveFX, a leading animation, motion graphics, and VFX studio in Singapore. Since 2013, we've been pushing the boundaries of creativity and technology, always staying on top of the latest industry trends. We believe in continuous learning to enhance our skills. Our close-knit team of top artists are always eager to welcome new talent.

What makes us unique? We're a pet-friendly studio, where you can bring your furry friends and enjoy a lively, welcoming atmosphere. We're expanding our team and are on the lookout for an outgoing Business Development Executive/Manager who thrives in a fast-paced production environment. Join us to work on diverse projects, explore your creativity, and collaborate in an environment where every voice is valued.

In this role, you are expected to:

• Focus on expanding our reach in animation, motion graphics, visual effects, and interactive content by identifying and targeting new business prospects.
• Reach out to prospective clients through market research, business directories, client referrals, cold calling, and direct fieldwork.
• Monitor industry trends and competitor activity to identify potential growth areas.
• Build and maintain strong relationships with clients, partners, and stakeholders to ensure long-term success and repeat business.
• Prepare and deliver compelling sales presentations that showcase CraveFX’s capabilities and provide tailored solutions to potential clients.
• Collaborate closely with the creative and production teams to develop proposals and ensure that client needs are met throughout the project lifecycle.
• Collaborate with clients to understand their vision and objectives for each project, translating these into clear and concise notes for the producers.
• Coordinate the formulation of price quotations, submit sales contracts for orders, handle invoicing, and maintain accurate client records.
• Negotiate contracts and close deals to achieve and exceed sales targets.
• Service and maintain both short-term and long-term client relationships, manage existing accounts, and up-sell CraveFX’s services based on client needs.
• Assist in the administrative work needed for approvals, submissions, and reconciliation, ensuring smooth operation across all activities.
• Be responsible for achieving sales targets by leveraging existing accounts and driving new business development.

Requirements for this role:

• Proven experience in business development, sales, or a similar role in the creative industry.
• Strong understanding of animation, motion graphics, visual effects, and interactive media is a plus.
• Excellent communication and negotiation skills.
• Ability to build and maintain strong client relationships.
• Self-motivated, results-driven, and able to work independently.
• Experience with CRM software and sales analytics tools is a plus.

Sales and Marketing Manager - Myanmar Market

Job Description:

We are seeking a dynamic and results-oriented Sales and Marketing Manager to lead our efforts in the Myanmar market. The ideal candidate will be responsible for developing and executing effective sales and marketing strategies to drive growth, enhance brand presence, and increase market share.

Key Responsibilities:

• Market Analysis: Conduct thorough market research to identify trends, customer needs, and competitive landscape in Myanmar.
• Strategy Development: Create and implement sales and marketing strategies tailored to the Myanmar market, aligning with overall company objectives.
• Sales Management: Lead and motivate the sales team to achieve targets. Monitor performance metrics and provide coaching and support.
• Brand Promotion: Develop and manage marketing campaigns to enhance brand awareness and customer engagement.
• Relationship Building: Establish and maintain strong relationships with key clients, stakeholders, and partners in the region.
• Budget Management: Prepare and manage the sales and marketing budget, ensuring efficient allocation of resources.
• Reporting: Track sales performance and marketing effectiveness, providing regular reports to senior management.
• Collaboration: Work closely with cross-functional teams, including product development, customer service, and finance, to ensure alignment and support for sales initiatives.

Requirements:

• Education: Bachelor's degree in Marketing, Business Administration, or a related field. A Master’s degree is a plus.
• Experience: Minimum 5 years of experience in sales and marketing, with at least 2 years in a managerial role. Experience in the Myanmar market is highly desirable.
• Skills:Strong leadership and team management abilities.
  Excellent communication and interpersonal skills.
  Proficiency in data analysis and reporting tools.
  Ability to adapt strategies to meet local market conditions.
  
• Language: Fluency in English and Burmese is preferred.
• Travel: Willingness to travel within Myanmar as required.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment.

If you are passionate about driving sales growth and marketing success in the Myanmar market, we encourage you to apply!

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.

We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from the long shifts typical in retail and F&B.

Roles & Responsibilities

Responsibilities

• Retail Outlets & Driver Management
  • Create, update and execute service SOP
  • Communicate and regularly monitor SOP compliance for all staffs
  • Visit outlets on a regular basis to check on compliance to SOP
  • Rostering of counter staffs
  • Review of Mystery Service Audit of counter staffs
  • Conduct mid year & year end performance reviews of counter staffs
• Customer Service Handling
  • Handle and resolve customer complaints and reviews from all channels
  • Handle and resolve staff service complaints
  • Key account management for top customers
• Manage and train customer service team in office
• Corporate Sales Management
  • Respond and provide quotations for corporate enquiries.
  • Coordinate and manage corporate order receiving process

Preferred Qualifications:

• Minimum 2 years of customer service experience in a office/retail setting will be preferred
• Technology savvy, able to type and respond to chat enquiries
• Educational Requirements: Diploma and above is preferred but not required

What’s in it for you?

Competitive allowance and benefits e.g. Laundry Discounts, Birthday Vouchers

14 Days Annual Leave

Working Hours

5.5 Working Days Per week

Mondays - Friday: 8am to 5pm

Saturdays: 8am to 12pm

Work Location: Toa Payoh Industrial Park

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Job Responsibilities:

1. Introduce and promote the products and services of the Health Management Center to clients.
2. Provide health management advice and solutions tailored to the client’s needs.
3. Maintain relationships with existing clients and acquire new clients.
4. Participate in promotional activities to drive sales performance.
5. Handle sales orders and after-sales customer inquiries, ensuring high-quality service.

Requirements:

1. Strong communication and sales skills.
2. Passion for the health management industry; related experience is a plus.
3. A responsible, team-oriented attitude with the ability to handle pressure.
4. Proficiency in common office software and basic computer skills.
5. Good market awareness to identify and meet potential customer needs.
6. Fluency in both English and another language (depending on the location, such as Singapore where bilingualism may be required).

Compensation Structure:

• Base Salary: A fixed monthly salary $500~$2000(According to performance completion）.
• Performance Commission: Additional earnings based on sales performance, with commission rates depending on company policy.

Expected total monthly income for experienced employees ranges between $3,500 and $7,000, depending on individual sales performance.

Operating Hours 9:00 AM – 9:00 PM：
Employee shifts are scheduled by the store manager. Each workday consists of 5.5 hours (excluding meal breaks), with 6 days off per month.

Job Responsibilities

• Perform monthly and yearly closing in a timely, accurate and controlled manner.
• Perform day-to-day financial transactions that include end-to-end process for Accounts Receivables and Payables, ensuring effective internal control and accountability practices are in place.
• Prepare monthly balance sheet and bank reconciliations, ensuring prompt follow-up and clearance of outstanding items.
• Perform monthly Profit & Loss and departmental variance analysis.
• Prepare accounting and audit schedules.
• Proactively identify areas of improvement and opportunities to drive and improve finance operational efficiency.
• Provide support for other financial accounting tasks and participate in ad-hoc duties, assignments, or projects as required.

Requirements

• Degree/Diploma in Accounting/Finance or equivalent.
• At least 5 years of relevant work experiences.
• Strong team player and analytical coupled with “can-do’ mentality and inquiring mind.
• Excellent interpersonal, communication and writing skills.
• Resourceful, meticulous especially with numbers, hands-on and resilient with strong problem-solving skills.
• Prior experience in MS Dynamics 365 Business Central accounting software or charity organization will be an added advantage.

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

Job Descriptions:

Be part of the team of a prominent Japanese semiconductor distributor expanding its share worldwide:

• Be in charge of Japanese customers in Southeast Asia as Sales PIC and handle daily enquiries on quotation, delivery, quality, environmental, legal, financial, technical and other related service.
• Communicate with internal parties and customers to optimize customer satisfaction while considering company’s interest / policy and having good communication, time management problem solving to handle wide-ranging transactions and issues.
• Conduct face-to-face or online meeting with customers or internal parties to maintain good relationship, to know customers’ production trend to budget sales amount or to discuss daily topics.
• Make an effort to avoid or clear long term inventory and update the status in various internal tools.
• Some Business trips will be required, whenever assigned, to visit our overseas customers.
• To be engaged in the Company’s expansion into new business sectors that is beyond semiconductor distribution.

Qualification & Requirements:

• Diploma or Degree in any discipline
• Basic knowledge of Electrical & Electronics Engineering will be beneficial
• Japanese language proficiency (N2 or above) or if not sufficient yet, willing to skill up
• Working experiences in semiconductor or electronics (min 2-3 years) or strong Japanese educational background or/and working experience in Japan
• Good communication skills with pleasant personality to work in team
• Good analytical skills with meticulous attitude, logical thinking & problem-solving skills
• Good knowledge of Excel, PowerPoint, Word and experiences with ERP system like Oracle/SAP
• Knowledge of Incoterms, export/import & logistics (warehouse/forwarding) will be advantageous

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Performs in all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals assigned.

Job Responsibilities:

1. Work with DOSM and DORM in achieving the desired Market Penetration Index (MPI), Average Rate Index (ARI) and Revenue Generation Index (RGI) goal.

2. Building Successful Relationships that Generate Sales Opportunities (both internal and external)

3. Managing Sales Activities (including sales calls, site inspection, telemarketing, generating proposals, agreements and follow up action)

4. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

5. Identify opportunities for value added services to increase sales profitability and anticipate client needs.

6. Providing exceptional customer service and gain loyal support / repeat business

7. Drive Marriott Bonvoy membership to achieve the overall hotel goal

8. Participate in any trade events and projects being assigned on ad-hoc basis

With 5-10year of experience in beauty industry

Familiar with manicure & pedicure, body therapy, facial services

Manager need to be skilled in giving trainings to employees, managing sales, bills and customer

Other skills includes: team building, team management and personal sales management,negotiation,budgets,planning program management , account management, team leadership ,employees training, able to converse in English & Chinese is a must,

analysis customers,strong communication skills, marketing strategy

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm