Senior Account Manager
Based in Singapore

Founded in 1994 and with 26 offices worldwide. My client is an integrated agency known for creating something truly meaning and long lasting for their clients and the world. They are hiring for a Senior Account Manager to join their team here in Singapore.

Responsibilities:

• Oversee day-to-day as well as long-term schedules of key agency management.
• Support the client relationship on assigned brand(s); presenting the agency’s recommendations, points-of-view, or strategy, to effectively influence the client to achieve brand objectives.
• Understand our clients’ creative business needs and develop effective solutions.
• Identify sales and business development opportunities, and keep strong relationships with agency influencers and client decision-makers.
• Work with the new business team and strategy team to respond to RFPs and proactively identify ways to further engage and grow assigned accounts.
• Solidify executive relationships and drive revenue growth with target agencies/clients.
• Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s).
• Ensure that team members know and follow established agency account procedures, including but not limited to: account files, approval process and status reports.

Preferred Qualifications:

• Experience in integrated marketing communications.
• Knowledge of, and established relationships, within the advertising or client verticals.
• Balanced team player dedicated to client service.
• Strong presentation, analytical and problem-solving skills.
• Proven track record of developing agency partners and successfully driving new and direct client business opportunities.
• Demonstrated ability to lead and manage multiple projects with a broad range of internal and external constituents, simultaneously.
• Demonstrated ability to think strategically about complex issues and develop recommendations and action plans.
• Focused and proactive self-starter.

Interested? Please apply!

EA #R2090960 Licence #11C4388

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software. 
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets.  Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.

Job Description:
We are seeking eager, motivated individuals to join our fast-growing organization.

In this position, you will be given the unique opportunity to gain the knowledge and expertise required to work with international clients. Tailoring unique financial solutions for their cross-border status, tax requirements, and immigration goals.

The ideal candidate must be passionate and adaptable to the far-reaching international client demographics. Client compromise or expatriates working in Singapore, business owners, HNW individuals, and UHNWI looking to setup base in Singapore.

Candidate should meet the minimum criteria:

• Diploma and above (Local/Private)
• Any University Degree (Local or Overseas)

*Trilingual/Polyglot individuals have added advantages (E.g., Bahasa Melayu, Japanese, etc.) *

Job Scope:

• Assist clients who are in the middle of relocating businesses, or renewing Re-Entry Permit with financial advice and planning.
• Speaking to expats regarding financial matters for the purpose of immigration.
• Provide a broad range of insurance to investment solutions and products to help meet client goals and offer in-depth guidance through financial planning services.
• Build deep, meaningful relationships with high-net-worth and corporate clients.
• Develop a customized service model to provide solutions that support their financial goals.

What we can offer:

• Structured training program tailored for international clients.
• HNW training, family office structure, tax advisors, employment agency, immigration advisory, and other one-stop services for international clients
• Leverage our one-stop service ecosystem for your clients (e.g., Cross-border remittance, work pass application, and business relocations)
• Expand the ability to serve a wider and niche group of international clients (UHNWI, c-suite executives)
• Provide both B2C and B2B approaches with our affiliated partnership program to grow your network.
• Ready pool of partners for networking opportunities
• International seminars and events

Benefits:

• High Commissions and Bonus structure
• Yearly incentive trips (company fully sponsored)
• Fast Track career progression to serve HNW, corporate, and premier clients.

To become a Wealth Manager, you need to possess the right qualities such as:

• Ambition and entrepreneurial spirit
• A positive and keen learning attitude
• Dynamic individuals looking for fast growth.

*We all know how rewarding a career as a Wealth Manager can be for the right people. *

*Only shortlisted candidates will be contacted. *

CloudGo is a consulting company that delivers digital workflows that matter. We are one of ServiceNow’s largest and fastest growing Elite services partners in the APAC region, and due to our rapid growth, we need a great sales leader to join us as an Enterprise Business Development Manager.

This is a full-time role, based in Singapore but selling to Telco and Commercial customers across South East Asia. A history of successfully selling services for SaaS platforms is essential, while a background in or understanding of ServiceNow will be an advantage, as that will be your responsibility here: working closely with ServiceNow to sell licenses and services to new and existing customers. Your role is the trusted advisor for customers to gain the most business value from the ServiceNow platform.

While you will have some initial accounts to manage in your territory, initially most of your work will be territory development: from territory sales strategy, to prospect qualification, to overachieving budget. You will work closely with sales leadership and the presales team to introduce CloudGo to existing ServiceNow customers and building relationships with ServiceNow and other key partners. A key target in the first year will be net new logos, and over time the role will transition to more account management.

We deliver true enterprise value, so while you are probably most comfortable calling on IT, you will need to rapidly become comfortable calling on a range of senior stakeholders, especially finance, HR and customer service. Skills selling services for ERP systems like SAP, or selling industry specific solutions for Telco and Commercial would therefore transfer well. You have a solution selling or customer-centric selling background, with excellent written and verbal communication and influence skills, a history or exceeding sales targets, and a hunger to grow. You will be given direction on where you are going, not an exact map and micro-directions on how to get there so you need to be comfortable with being a self-starter.

CloudGo hires for culture first – our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market, with uncapped overachievement potential. You will be reporting to our group head of sales, so if you think this sounds like somewhere you want to grow, then come and talk to us.

Your responsibilities will include:

• To meet or exceed sales targets on a quarterly basis

• To meet or exceed individual KPI’s based on outbound call volume, lead generation targets and opportunity conversion targets.

• Actively promote CloudGo’s ServiceNow solutions products and services to prospects, customers and partners via a range of channels.

• Follow up on leads generated from relationships, partnerships, trade shows, webinars, executive luncheons, website, email or other sources.

• Build and develop customer relationships.

• Handle entire sales and inside sales process from lead generation to presentation to proposal to close, with support and coaching from your manager and the presales team

• Develop and maintain in-depth knowledge of products and services, industry trends, and competition

• Maintain current and accurate account and contact information, as well as lead and opportunity status and activity in our CRM

• Must have experience in selling services for SaaS software preferably with Telco or Commercial industry experience.

Your skills and competencies need to include:

• Minimum 4 years field sales or inside sales experience preferably in services for software or technology, focused on commercial and enterprise business

• A solid understanding of SaaS concepts and be comfortable discussing the business outcomes of technology with customers

• Demonstrate effectiveness through weekly reports to track performance and results

• Be able to operate successfully in a rapidly changing, ambiguous and less defined environment.

• Outstanding time management and organizational skills.

• Demonstrated ability to be proactive and take the initiative to get things done

• Ability to manage multiple tasks at once (flexible and self-sufficient)

• Positive attitude, wiling to learn, self-motivated and persistent

• Must have experience in selling services for SaaS software preferably with Telco or Commercial industry experience.

• Selling into Telco and/or Govt experience preferred

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Enterprise Business Development Manager in Singapore (cloudgoservices.com)

experience in catering

Roles & Responsibilities

* Strong passion in Culinary and F&B industry

* Career growth from Mid to Senior Management level

* Stability and well-established organization

Job Responsibilities:

1.Manage Operations & Food Cost Strategic Planning to upscale Operations Menu Planning, Culinary Innovations,

Ability to lead, multi-task, team player and be supportive to the team of 20 to 25 kitchen & service staff (Manpower Planning)

2.He / She will need to manage some assigned Kitchen/Outlets

Role requires streamlining processes and cultivating a continuous work improvement culture

Liaise, coordinate and disseminate information to key support functions

Maintain and build good relationships with the corporate customers

3.Supervise and ensure the effective functioning of restaurants.

Develop and uphold streamlined operational processes, identifying and implementing enhancements as needed.

4.Enhance cost-efficiency and maximize profits within the profit and loss statement.

Create and monitor the operational budget for the restaurant.

5.Guide and motivate the team to accomplish operational objectives, meet sales targets, and achieve profitability.

Strategically plan and assess weekly staffing schedules to optimize resources and manage costs efficiently.

6.Uphold high standards of food quality, hospitality, and restaurant cleanliness.

7.Enforce sound administrative systems, including cashiering, petty cash, scheduling, payroll processing, invoices, delivery notes, and daily reconciliation.

8.Provide training for new hires, ensuring they acquire the skills and knowledge required for success in their roles.

Cultivate a positive and collaborative team environment.

Job Requirements:

Minimum 15 years experience in Institutional Catering (Mass Cooking) at a Mid to Senior Management Level

Started his/her career as a Chef with operations management experience

Highly organized, meticulous and able to work under pressure

People-orientated with strong project and management skills

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Overview of the role:

As a Senior Customer Service Manager for our health brand, you will play a pivotal role in leading and elevating our customer service operations. Your expertise in team leadership, customer issue resolution, quality assurance, and innovative process improvement will drive our commitment to delivering an exceptional customer experience in the health and wellness industry.

Responsibilities:

1. Team Leadership and Development:
1. Lead, mentor, and inspire a high-performance customer service team.
2. Develop and implement advanced training programs to ensure the team is well-equipped and continuously improving.
2. Resolution of Customer Issues:
1. Act as a point of escalation for complex or unresolved customer issues.
2. Develop and enforce effective procedures for handling customer complaints and inquiries, striving for optimal resolutions.
3. Quality Assurance:
1. Set and maintain rigorous quality standards for customer service interactions.
2. Continuously analyze and refine quality assurance processes, implementing innovative improvements based on feedback.
4. Process Improvement:
1. Spearhead the analysis and refinement of customer service processes to enhance efficiency and effectiveness.
2. Implement cutting-edge tools and technologies to improve the overall customer support experience.
5. Communication Skills:
1. Maintain clear and effective communication channels with customers and team members.
2. Provide timely updates on product information, policies, and changes, ensuring transparency and clarity.
6. Customer Feedback Analysis:
1. Gather and analyze customer feedback to identify areas for improvement.
2. Utilize feedback to make data-driven decisions and enhance overall customer satisfaction.
7. Performance Metrics Monitoring:
1. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of the customer service team.
2. Develop and implement strategic initiatives to meet or exceed challenging performance targets.
8. Cross-Functional Collaboration:
1. Collaborate with other departments, such as marketing and product development, to address customer needs and concerns.
2. Share insights from customer interactions to inform business decisions and foster a cohesive organizational culture.
9. Technology Implementation:
1. Stay abreast of technological advancements in customer service tools.
2. Implement relevant technologies to improve service delivery and ensure Better Body Co. remains at the forefront of industry innovation.
10. Customer Engagement Initiatives:
1. Develop and execute advanced initiatives to engage customers, including loyalty programs, newsletters, and community events.
2. Build lasting relationships with customers, aligning engagement initiatives with the company's health and wellness values.

• Proven experience in a senior customer service management role, preferably in the health and wellness industry.
• Exceptional leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of customer service processes and industry best practices.
• Demonstrated success in implementing innovative technologies and strategies to enhance customer satisfaction.
• Track record of achieving and exceeding performance metrics.
• Bachelor's degree in Business, Marketing, or a related field might be a bonus

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.
• Join us at Better Body Co. and contribute to our mission of promoting health and wellness through exceptional customer service. Lead a dedicated team and shape the future of customer experience in the health industry!

Our client is a global independent trustee with a presence in more than 18 locations. They are seeking an Assistant Manager/Manager - Trust Administration in the Singapore branch.

Main Responsibilities

• To deal with the day-to-day administration of a varied and complex portfolio of trust and company structures, and to maintain a wide knowledge and understanding of company and trust administration generally, including money laundering, compliance, and relevant legislation.
• Work closely with the Head of Trust Services and Business Development Director with the onboarding of new business within the Group.
• To ensure tasks are completed to the highest possible standards, within the agreed timescales and that the objectives of the Group are fulfilled.
• To nurture, develop, and grow the trust officers and senior trust officers in the team
• To consider the views, development, and strengths of all team members before decision-making.
• To develop close working relationships with relevant clients and contacts and to strengthen key relationships through regular contact. To seek to provide innovative and practical answers to client queries, being alert to both commercial concerns and technical accuracy. To ensure absolute compliance with KYC procedures to maintain knowledge of the client's business.
• To ensure billing and debt collection is carried out effectively and on time.
• To be alert to new business opportunities to maintain a broad general knowledge of issues affecting the offshore industry, and be able to apply this knowledge in developing new and existing business.
• To attend marketing events and seminars organized by intermediaries, whenever appropriate and possible.
• To support the company’s strategy, demonstrating the ability to generate innovative operational ideas and constructively challenge the status quo.
• And any other such duties that might be reasonably required for this role.

QUALIFICATIONS REQUIRED

• An enhanced level of technical knowledge to include more complex areas of trust & corporate products, investments, accounting and tax law, legislation, and regulation. This includes Discretionary Trust, Reserved Power Trust, Revocable/Irrevocable Trust, Private Trust Company (PTC), Employee Benefit Trust (EBT)/Employee Share Option Trust (ESOP) etc.
• Relevant professional qualification (ACCA, ICSA, or STEP preferred) together with a minimum of five years of relevant experience in the trust industry at the management level.
• Excellent organizational and client management skills, together with full knowledge of current company and trust legislation, and the local regulatory environment. This includes a high level of awareness of risk factors and compliance procedures.
• Professional manner with the ability to relate to persons at all levels, and to identify client's needs, responding to these quickly and effectively.
• Excellent people management skills including a high level of integrity, excellent written and oral communication skills, and the ability to multi-task.
• Good time management skills, together with a thorough understanding of client files. In addition, the post holder should have a strong appreciation of the importance of financial markets issues.
• Good interpersonal skills, with the flexibility to attend after-hours functions where relevant.
• Thorough knowledge and understanding of the company’s strategy, procedures and policies, compliance, and technical issues to enable you to act as a role model for peer group and junior staff.
• The ability to communicate in Mandarin with Chinese-speaking clients is preferred.

Please send your CV to [email protected] for consideration.

EA Licence number: 22S1169

Registration ID: R22109157

Key Responsibilities:

• Lead the development and execution of growth strategies for our products
• Identify and prioritize growth opportunities through data analysis and customer insights
• Collaborate with cross-functional teams to develop and test hypotheses for growth experiments
• Use agile methodologies to manage the development and deployment of growth initiatives
• Analyze data and metrics to measure the effectiveness of growth efforts and inform decision making
• Use SQL to extract and analyze data from various sources
• Develop and execute go-to-market plans for new products or features

Qualifications:

• Min. Bachelor's or Master's degree in a related field (e.g. computer science, siness, marketing)
• Solid years of experience in product management or a related field
• Strong background in agile methodologies, data-driven strategy, and data analysis
• Proficiency in SQL and experience using data to inform decision making
• Experience in go-to-market planning and the crypto industry preferred
• Excellent communication and collaboration skills
• Experience leading cross-functional teams and driving results

EA Personnel: Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

BASIC FUNCTION

Assist the Head of Securities Marketing in BDO SGB Treasury in the day-to-day overall activities related to Investment Accounts for the Regulated Activities under the Securities and Futures Act (SFA) and the Financial Advisers Act (FAA) to achieve its overall objectives and targets.

DUTIES AND RESPONSIBILITIES

1. Develop and maintain client relationships to build market share and enhance client asset size over time. Achieve annual revenue targets and objectives.

2. Handle client’s request and instruction directly, including trade processing and inquiries on operational issues.

3. Calls the clients to confirm the client’s orders stated in the Letter of Instruction(LOI) over a SGB recorded line.

4. Assist customers of the BDO SG Branch in the investment account opening application by providing necessary guidance, disclosures and explanations to them;

5. Assist in the categorization of customers (e.g. professional investors, customers with / without derivative knowledge, etc.) by obtaining the necessary documentary proofs and confirmations from the customers;

6. Conduct the investment product selling process upon receiving order instructions from customers;

7. Explain the investment product features, risks, fees and charges, and other sales-related information to the customer;

8. Perform suitability assessment to identify Unsuitable Products (as defined below) (which are disallowed for sale) or Mismatch Products (which require approval from management prior to execution of the order instruction);

9. Conduct other selling process as regulated by the policy and procedures and obtain the required acknowledgement and confirmations from customers during the investment product selling process to satisfy the disclosure requirements.

10. Keep updated on market trends, different investment products and services, and give input for new product development by being aware of clients’ investment needs.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Communications, designs and implements communications strategies which support HSBC’s business objectives, in line with our values, and enhance and protect our reputation among key stakeholders.

We are currently seeking a high calibre professional to join our team as a Heritage Manager.

Principal Responsibilities

The Heritage Manager provides professional expertise to manage our heritage initiatives in Singapore and leads other archive engagement projects regionally and globally. Key responsibilities include:

• Leads and develops heritage initiatives in Singapore to leverage our long history in the country. This involves working closely with the local CEO, COO and Comms teams to deliver impactful content and events
• Drives the wider Asia-Pacific heritage programme (e.g. Heritage display installations in flagship offices, AV content for Wealth Centres, temporary exhibitions, anniversary celebrations). This involves identifying opportunities and providing strong stakeholder and project management skills. It requires storytelling and content development based on in-depth knowledge of the bank’s history and archives
• Participates in the wider global team’s engagement projects (e.g. St Paul’s Panorama headquarters project, social media content, employee induction courses, history talk series)
• Provides research and writing for the History website, with responsibility for curatorial direction and editorial review of contributions from other team members
• Participates in the team’s enquiry service. This involves carrying out detailed historical research to respond to academics, genealogists, journalists, local historians, special interest groups etc

Qualifications

• Postgraduate qualification in Archives Management (or related discipline) and/or proven track record delivering archives and heritage outreach programmes, ideally within a corporate environment
• Expert knowledge of heritage/museum sector and best practice
• Excellent writing and presentation skills, demonstrating ease and authority when communicating with senior management
• Strong research and storytelling skills with proven ability to strategically curate topics across a wide range of complex subjects
• Strong strategic planning and project management skills
• Experience working with archives (physical and born-digital). Knowledge of Preservica software is an advantage
• Ability to work independently and deliver quality work with minimal direction - managing time and multiple priorities effectively

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

Heritage Manager - Global Functions - 215999 (hsbc.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

We are working with a successful events company based in Singapore with a renowned regional presence. Trusted by clients in the region and beyond, they provide creative, marketing, and event services to businesses across various sectors.

Role: Event Production Manager
Location: Singapore

Key Responsibilities

• Vision & Logistics: Translate design visions into tangible, budget-conscious event plans, adhering to timeframes and venue limitations.
• Documentation & Organization: Create and maintain comprehensive production documents, including floor plans, schedules, vendor lists, and inventory requests.
• On-Site Execution: Manage event setup, build, and breakdown, overseeing vendors, venue logistics, and production staff.
• Communication & Relationships: Build strong ties with clients, venues, and suppliers, ensuring client satisfaction and exceeding expectations.
• Teamwork & Adaptability: Provide support to team members, perform additional tasks as needed, and demonstrate flexibility in response to business demands.

Requirements

• Minimum 5 years of experience in MICE Industry
• Knowledge in AutoCAD, and Adobe Creative Suite
• Time management, planning and organisational skills
• Ability to manage multiple projects, timelines and deliverables

If we have not contacted you in 28 days, we regret to inform you that your current application has not been successful.

EA License Number: R22106453

Agency License Number: 11C4388

A Catering Sales Manager with Conrad Hotels and Resorts manages the Catering Sales operations to actively convert customer enquiries into confirmed sales.

What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. Our job is also to discover what motivates and inspires each of us to consistently provide luxury service.

At Conrad, we take the time to understand the wants, needs and desires that make each of our Guests unique. Then we can create a stylish luxury experience that’s uniquely personal, deeply memorable and, above all, smart.

As a Team Member, your goal is to provide the world’s most personal service, tailored to each individual; to deliver service so smart, it allows the Guest to be more focused, more connected, more relaxed.

Making connections is the cornerstone of providing smart luxury service. Our four Service Principles all take root in our ability, as Team Members, to make connections with our Guests.

Staying inspired to live these service principles requires us to:

Consistently apply luxury skills.

Work as a seamless team.

Feel empowered.

Keeping our Guests inspired requires us to help them:

Feel engaged.

Feel at home.

Feel pampered.

Feel special.

You are the face of the brand to our Guests. It is important to understand that of all the people who are a part of the Conrad team, the most important is you.

You determine whether our brand makes that connection with the Guest. Your commitment to caring for each Guest determines whether they want to be at a Conrad hotel—more specifically, at YOUR Conrad hotel.

To represent our brand, you must consistently practice the skills of a leader in luxury.

As a team, we build each other up, and together we learn and grow.

What will I be doing?

As a Catering Sales Manager, you will manage all aspects of Catering Sales operations including social and outdoor catering events. The Catering Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maximise all Outdoor Catering and Social events revenue opportunities (weightage of 80% and 20% respectively)
• Maximize all function venues within the hotel and develop outside catering opportunities through revenue generation activities
• Bring in new accounts for the outdoor catering segment
• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotel, and manage the departments adherence to achieving that strategy
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
• Organize hotel promotional activities
• Ad hoc projects
• Work closely with F&B Operations & Kitchen team in order to look for new opportunities and ensuring that service standards are delivered or curating new menus as and when required
• Ensure that Delphi standards are adhered by keying in accurate data into the system
• Cross-sell F&B outlets where the opportunity arises
• Performs other duties and responsibilities as assigned or required by the management

What are we looking for?

A Catering Sales Manager, serving Hilton Worldwide Brand hotels and vacations, is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capability
• Excellent organisational and planning skills
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Previous experience in the same or similar role

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

• Responsible for assisting the HR team with general HR administrative work.
• In charge of the travel arrangements for the management team.

Requirements:

• Degree in Business Administration or equivalent
• At least 2 years of experience in office management procedures and travel management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

• Gain a comprehensive understanding of the unit's overall direction and strategy, and provide support in managing the affiliated groups to develop their business strategies for the mid to long term. Collaborate with the local management to drive business development (BD) activities in line with the unit's overarching strategy, jointly initiating and implementing BD initiatives.
• Assist in the management of the affiliated groups to develop their financial budgets and key performance indicators (KPIs), and closely monitor these budgets and KPIs in alignment with the unit's direction. Offer analytical support to the affiliated groups and fulfill any other ad-hoc assignments assigned by superiors.
• Facilitate effective communication and coordination between the responsible group affiliates and the Headquarters, ensuring smooth collaboration and adherence to internal approval processes. Communicate well with other Units in the organization.

Requirements:

• Degree in Maritime Studies, Engineering, Business or equivalent
• At least 5 years of experience in port operations or port industry
• Adaptable to working overseas

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

about the role

1. Network and Security Management

-Maintaining and administering computer networks in PRD and DR sites

-Manage network devices: Core Switch, Router, Firewall, Network Monitoring System,

Wireless, Remote Access

-Configuration, installation, maintenance and life cycles planning of various network devices

and services

- Monitoring network performance and ensuring reliability and availability

-Experience in log review, log monitoring, firewall rule review

- Monitors and assesses overall health functionality of security systems and equipment

- Provide technical support and advice on all hardware and software in the network

- Vendor management

- Create and maintain comprehensive documentation for all implemented networks

- Conduct IT security awareness training for all staff

1. Operations and Maintenance Management

- Perform daily IT operational and disaster center operational tasks

- Provide operations support for user inquiries and issues via email and phone

- Perform house-keeping tasks (i.e. backup, and optimization) and maintaining network user accounts

- Direct and coordinate troubleshooting and root cause analysis and make recommendations to the current procedure for hardware, software, and other network and system problems

- Implement an integrated mechanism for IT inquiries, call handling, logging and escalation for IT issues and assignment

skills and experience required

- Diploma or Bachelor’s degree in computer science or relevant

- Minimum 3 years of relevant working experience preferably in a banking and financial services industry
- Experience with routers, switches and firewall, i.e. Cisco, Huawei, Palo Alto, and Checkpoint etc.
- Knowledge and experience in using Network Management System, i.e. Nagios etc. would be
a plus
- Knowledge and experience in Virtualization Infrastructure, i.e. VMware etc. would be a plus
- Proficiency in Mandarin is required to liaise with counterparts in China

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Purpose of the job:

The Institutional Investors Associate will play a key role in the growth of the GCIB Institutional Investors team and will support ongoing portfolio management of institutional investor clients within Singapore and the broader APAC region where required. This support will be critical to their role, with a core focus on customer servicing and risk management.

This role plays an integral part in delivering the Bank’s products and services to the client by way of successful completion of a range of day to day tasks, including: the management of Institutional Investor customer portfolio (including preparation of client presentations, customer account plans and any portfolio related work such as ongoing KYC and Credit application renewals), and supporting the Relationship Managers to manage new transactions on an end to end basis (incorporating deal structuring, KYC, assisting with credit submissions). In addition, the role holder is also expected to support the relationship managers with the origination activities, all whilst managing compliance with internal processes and policies.

Job Responsibilities:

Strategic

FI Strategy and Focus: This role supports the ongoing growth & management of the Institutional Investors Asian business. A proactive problem-solving attitude and high-quality standard need to be maintained and supported

Customer Acquisition under the FI Portfolio: Support the onboarding/origination of new Institutional Investor clients as part of our local, regional and global growth plans. Specific focus to independently manage a subset of clients focussed on building liabilities and deposits from these clients

Financial

No specific financial responsibilities. The core role is to provide portfolio support to the Institutional Investors Team and assist the Coverage Team Members to achieve their financial targets.

Customer

Management of customer requests: Support the Relationship Managers in managing customer needs. The role will require direct customer interactions as required from time to time to assist with ad hoc customer requests and liaising directly with clients in relation to legal documents, commercial negotiations and KYC matters, etc.

Direct customer engagement and support: The role will at times have direct engagement with Institutional Investor clients, and the employee is expected to be a good communicator, proactive, responsive and supportive at all times.

People

Collaboration: Develop and maintain strong relationships with key product partners and across the broader GCIB network (including regional Institutional Investor Coverage and Portfolio teams).

Teamwork: The role will sit within the Institutional Investor Coverage team in Singapore Financial Institutions but work across a broad range GCIB members, as well as Middle Office, Credit Risk, Operations & KYC teams, and at all times the employee will demonstrate a proactive and positive approach.

Risk: Trust and faith from our risk representatives is crucial.

Other/ Control

Account Management: The Associate/Analyst will support a portfolio of Institutional Investor clients with a focus on achievement of the Bank’s risk / return targets through:

• covenant compliance monitoring;
• tracking revenues against budgets and other metrics for the portfolio
• pipeline management and account planning
• supporting refinancing and other revenue initiatives across the portfolio;
• assisting annual credit review process and internal rating reviews;
• coordinating within the MUFG network for ancillary opportunities;
• client interaction on tasks including for on-boarding and account management; and
• any other required tasks in accordance with the Bank’s policies and procedures and required to support the broader Financial Institutions business.

Portfolio Management: Support the in country Institutional Investors coverage team with all portfolio related matters & requests across the Singapore client set, including a focus on risk / return and other strategic related work. Additionally, required to support APAC Head of Institutional Investors APAC with portfolio and strategy updates on adhoc basis.

Job Requirements:

Education & Professional Qualifications

• Minimum Degree in Business or Commerce or Finance
• Masters of Finance, MBA or CFA will be considered favourably

Length & Type of Experience

• Minimum 5 years’ experience in banking
• Minimum 3 years’ experience in global institutional banking and credit research
• Candidate with experience across Institutional Investor clients is a plus.
• We may also consider candidates from chartered accounting firms, investment banks, investment management or from a treasury team in general corporates.

The ideal candidate should have:

• Good knowledge of institutional investor industry, Fund Financing products, Global Market products, analytical skills and MS excel skills;
• Be able to engage in independent analysis of customers and markets and apply critical thinking and a high level of attention to detail;
• The ability and confidence to communicate clearly both in writing and verbally;

We are looking for someone who:

• Has strong interpersonal and presentations skills;
• Is a team player;
• Is a self-starter who applies initiative and has drive & enthusiasm;
• Has an analytical mindset and problem solving skills;
• Has the ability to work independently and prioritise a number of credit & non-credit risk tasks across various work streams and alongside a number of stakeholders.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10063166

Working Location: CBD

Responsibilities:

• Perform necessary screenings
• Review of account opening documents for both individual and entity
• Conduct periodic CDD reviews of existing clients, performing enhanced due diligence, and ensuring overall compliance with procedural standards
• Assist in maintenance of database for annual FATCA & CRS reporting
• Any ad-hoc assigned tasks by Team Lead

Requirements:

• Possess degree with min 1-2 years’ experience in KYC/AML/CDD
• Familiar with FATCA/CRS
• Strong working knowledge in MAS Notice SFA04-N02

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23851

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Job Title: Guest Relation Manager（ID2094）

Location: Clarke Quay

Working Hours: 6 Days/54 Hours Per Week (Including Weekends & PH, Timing Based On Schedule)

Salary: $3500-$4500++

Job Description

• Welcome guests with a friendly and professional demeanor as they arrive at the restaurant

• Attend to guests’ inquiries and address any concerns or complaints promptly and professionally and ensure exceptional customer service throughout the dining experience

• Familiarise guests on their seating preferences, special requests such as daily specials and promotions

• Coordinate special events and private dining reservations with the management and servers

• Manage incoming reservations, either over the phone or through an online reservation system to ensure efficient seating and proper table rotation

• Work closely with the restaurant management, servers and other staff members to ensure seamless operations

• Ensure proper table settings and cleanliness before guests are seated while adhering to capacity seating limits

• Thank guests for dining at the restaurant and express appreciation for their patronage

Requirement

• Excellent interpersonal and communication skills

• Strong customer service orientation and approachable attitude

• Ability to handle pressure and remain composed during busy periods

• Organisational and multitasking abilities

• Previous experience in a similar role is advantageous but not always required

• Perm
• Portfolio: Manage leasing for flatted factories, data centers.
• Must have industrial leasing with min 4 years
• Preferably with flatted factories/data center experience

Job Description

• Lead and manage the leasing team to maximise occupancy for the industrial properties.
• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s industrial portfolio
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting (2 times in a year)
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing
• At least 4 years of relevant experiences in marketing and leasing
• Sound understanding of the real estate industry with an extensive network of contacts
• Strong presentation, negotiation and effective interpersonal skills
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Permanent position
• Hybrid
• Variable Bonus

If you are a skilled Physical Security Manager seeking an exciting opportunity, Control Risks has a perfect position for you! We are currently in need of a Physical Security Manager to join our client, a prestigious financial sector company based in Singapore. This is a contract role that will last for 5-6 months.

In this position, you will directly report to the CFO and be responsible for leading a small security team and a 10-person guard force. You will oversee all aspects of physical security for the company, including the security management of their main office locations in Singapore and their international subsidiaries. Your responsibilities will include incident and crisis management, coordination of Business Continuity Planning (BCP), leading an ongoing Security by Design (SBD) project, and actively participating in the company's internal audit cycle.

If you are ready for this exciting challenge, ideally we would like you to start in early February, before the commencement of the Chinese New Year celebrations. The contract will last until July, providing you with a rewarding opportunity to showcase your skills and make a significant impact on the organization.

• A Bachelor’s degree in a security-relevant field or comparable experience.
• A solid military or law enforcement background with at least 7 years of practical experience in a dynamic corporate security environment.
• Experience within the financial services or critical infrastructure industry would be highly valued.
• Reside in Singapore with authorisation to work.
• An extensive understanding of physical security systems and their components.
• Familiarity with crisis communications and operations, utilising risk management methodologies.
• Demonstrated experience working with access control and other security systems.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations. Whether you are a Consultant at the start of your career or a Manager looking for the next opportunity, if you want to make a difference by developing leading data and technology strategies and helping to solve our clients’ most pressing data challenges, we would love to hear from you.

Your key responsibilities

· Design the execution of our clients’ transformation programs to support their transition towards a data-driven organisation, with data and people at the heart of change.

· Bring to life a seamless data and analytics strategy that solve our clients’ most complex business challenges to enable the making of better-informed decisions.

· Design and implement data and technology operating models that encompass people, process, technology, and data.

· Leverage data platforms and solutions to help our clients visualise and better understand their data.

· Provide thought leadership on how our clients can innovate with traditional or emerging technology tools and disrupt their current ways of working to extract greater value from their input.

· Lead and support the creation of client proposals and business development initiatives.

Skills and attributes for success

· Understand how data strategies are created and implemented.

· Passion for designing large, multi-year data transformations with people at the centre of change.

· Passion for solving big complex problems using data and technology

· Working with diverse and inclusive teams of talented people solving client issues.

· Build strong, meaningful relationships with client stakeholders.

· Work as a team player to support other team members by sharing your knowledge, experience, and skillsets.

To qualify for the role, you must have

· Minimum 6 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.

· Experience in data and analytics approaches such as data mesh.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Responsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23659

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Duties & Responsibilities will include, but are not limited to:

*Oversee the direction and management of the Weddings and Events team, ensuring they deliver on brief, to deadline, and to the highest quality to build a high performing team.

*Co-ordinate, monitor and execute all events and activities indepentenly.

*Conceptualize and prepare event proposals customised to individual events.

*Operate and maintain a computerised system for responding and coordinating and tracking sales enquiries, bookings and availability.

*Meet prospective clients for show-arounds for weddings, private and corporate functions.

*Liaise directly with clients to take ownership in relation to coordinating the intricate details of their events.

*Ensure a prompt and professional response and follow-up to sales enquiries.

Management of customer feedback including responding to guest problems and complaints relatinf to Weddings and Events.

*Take ownership for recurring challenges and ensure the issues are resolved.

*Assist with the development of brochures and sales /promotional materials.

*Work closely with other members of the events team. Porvide support and leadership to relevant team mebers.

*Maintain and update all business leads with an accurate database.

*Inspections and attend trade shows to drive business acquisiitons.

*Prepare and lead discussions in Pre-conference meetings.

*Prepare proposals,engage in negotiations and confirmation of business through contracting.

CORPORATE EVENTS:

*Serve as the primary point of contact for clients, managing all aspects of event planning and executive from the start t finish.

*Develop and maintain positive relationships with existing and potential clients.

*Manage on-site logistics on the day of events, including set-up, breakdown, and troubleshooting any issues that may arise.

*Stay with assigned budgets for each event.

*Create detailed timelines and days of schedules to ensure all elements of the event are executed flawlessly.

*To actively source for business leads through networking and other means.

*Other ad-hoc duties/projects assigned by superior or Creative Director.

Requirements:

*Diploma/Degree in any field

*Excellent command of written and spoken english

*High level of efficiency, initiative, meticulous with an eye for details and multi-tasking ability.

*Independent, motivated, creative thinker with a positive and flexible attitude and a genuine passion for event sales .

*minium two years Wedding or Event experience required

About the company

Our client is a premier private healthcare facility renowned for its advanced treatments, and exceptional patient care. They are looking for a highly motivated Laboratory Manager to join the team.

About the job

As a Laboratory Manager for the organization, you are required to:

• Oversee the organizational and operational aspects of clinical laboratory and pathological services at our client's site.
• Efficiently manage organizational and operational functions of the clinical laboratory and pathological services.
• Foster growth, expansion, and diversification of the department in alignment with hospital and organizational needs.
• Act as a liaison with other department managers and hospital administration to coordinate laboratory work with other department functions.
• Supervise operations of the site laboratory as assigned.

Requirements

• To succeed in this role, you must possess a Degree in related disciplines, preferably with minimum 10 years of related work experience in a hospital/laboratory setting,
• Strong technical competency and knowledge of lab accreditations.
• Possess organizational, people management, and interpersonal skills.

To apply online please use the 'apply' function

(EA: 94C3609/R22107967)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents

Role:

Transport & Logistics Manager (Travel / Transportation Regulation / Up to $5000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Tanjong Pagar)
• 5 Days work per week (8.45am to 5.45pm)
• $4000 to $5000
• Bachelor's degree in business management, Logistics, or related field (preferred) + Familiarity with transportation regulations and safety standards
• Minimum of 5 years of experience in transport and logistics management, preferably in the travel industry
• Career Progression Opportunities

Job Description:

Transport Management:

• Coordinate transportation logistics for inbound travelers, including airport transfers and tour vehicles.
• Ensure timely and efficient transportation services for clients.

Supplier Relations:

• Collaborate with transportation providers and suppliers to negotiate contracts and rates.
• Monitor the performance of suppliers and maintain strong relationships.

Inventory Control:

• Manage and maintain an inventory of vehicles and equipment.
• Ensure the availability of vehicles and resources for scheduled operations.

Quality Assurance:

• Oversee the quality and safety standards of transportation services.
• Implement and enforce operational protocols and safety measures.

Logistics Planning:

• Plan and execute logistics for tours and travel itineraries.
• Optimize routes and schedules to maximize efficiency.

Team Leadership:

• Supervise and lead a team of transport and logistics personnel.
• Delegate tasks, set goals, and ensure compliance with policies and procedures.
• Produce and present to Management a monthly result.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279