Purchasing Manager Job Responsibilities:

• Develop, lead and execute global procurement policies, best practices, planning and strategies associated with bidding, negotiation and supplier development to enhance the yield of projects.
• Accountability for sourcing, negotiate and manage purchasing contracts / cycle for competitive purchase pricing, favorable payment terms & conditions, quality of goods & services and delivery terms, to improve budgeted cost and meeting projects milestones.
• Strategic sourcing activities to find and develop new suppliers to drive cost reduction and improve the cost of projects / ownership.
• Establish and develop strong & positive working relationships with strategic partners, vendors, sub-contractor and global suppliers and affiliated companies to ensure smooth operation and optimal support.
• Manage purchasing cycle including purchase requests, evaluate, analyse the quotes received, performed clarifications, negotiate over commercial terms, conditions & delivery time, making recommendation based on the best value for money, issuance of PO, Letter of Acceptance / Agreement to suppliers / vendors and follow up, expediting until goods & services are received and accepted in good condition or meeting the required specifications.
• Ensure material purchased is in accordance to specifications including quality and delivery timeline, match PO with DO & invoice.
• Administer pre-qualification form for new suppliers/vendors and capability to develop new suppliers from low cost countries/regions for cost-cut improvement opportunities for sustainable advantages
• Identify purchasing risks and concerns, upkeep the approved vendor list, administer intercompany sales /transfer pricing and assist in distributorship & logistics services
• Coordinate with project personnel on project procurement activities, ensuring budget are well-controlled while meeting delivery lead-time requirements.
• Develop and maintain accurate and complete database / procurement documentation records that can be used to monitor status and of all orders along with cost history (from system), actual vs budgeted cost, to support costing activities in the tender stage and follow through in the execution phase & enquiries.
• Prepares and update monthly reports on purchasing activities.

Purchasing Manager Qualifications/Skills:

• Excellent organizational skills.
• Effective communication skills.
• Negotiation skills.
• Research and analytical skills.
• Interpersonal skills.
• Attention to detail.

Requirements:

• Degree in Engineering / Business Administration / Supply Chain
• Minimum 7 years (PM) and 5 years (APM) working experience in leading the procurement team. Preferably with experience in marine industries
• Must be resourceful and possess excellent negotiation, analytical and communication skills
• Strong leadership skills, problem-solving skills and committed personality
• Fast learner who is meticulous and organized with strong follow up skills
• Effective and good team player and able to learn and adapt to a fast-paced environment with growth mindset

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Are you a dynamic, results-driven individual with a passion for interior design and a knack for sales? We are seeking a Sales Manager to join our team. As a Sales Manager, you will play a pivotal role in driving our sales efforts, fostering client relationships, and contributing to our company's growth and success.

Key Responsibilities:

• Sales Strategy: Develop and execute effective sales strategies to achieve revenue and growth targets for our interior products and services.
• Team Leadership: Lead, mentor, and motivate the sales team to achieve individual and team sales goals. Provide guidance, coaching, and training as needed.
• Client Relationships: Build and maintain strong relationships with clients, architects, designers, and contractors to understand their needs and provide tailored solutions.
• Sales Pipeline Management: Monitor and manage the sales pipeline, ensuring timely follow-up, accurate forecasting, and efficient conversion of leads into sales.
• Product Knowledge: Stay up-to-date with our product offerings, market trends, and competitors to effectively communicate the value of our products to clients.
• Customer Satisfaction: Ensure exceptional customer satisfaction by addressing inquiries, concerns, and feedback promptly and professionally.
• Market Research: Conduct market research to identify potential opportunities, target markets, and emerging trends in the interior design industry.
• Reporting: Generate sales reports, analyze data, and present findings to senior management to make informed business decisions.

Qualifications:

• Proven track record of success in sales, with at least 1 year of experience in a leadership role.
• Strong understanding of the interior design industry and products.
• Exceptional interpersonal and communication skills.
• Excellent negotiation and closing abilities.
• Proficiency in CRM software and sales analytics tools.
• Leadership and team-building skills.
• Ability to work independently and collaboratively.
• Willingness to travel as needed.

If you are a strategic thinker, a motivator, and a sales enthusiast with a passion for interior design, we invite you to join our team and help us transform spaces into beautiful, functional, and inspiring environments.

• Develop and grow new accounts
• Monitoring and arranging shipments for customers and handling their feedbacks
• Build and maintain good business relationship with customers
• Prepare quotations & follow-up on enquiries
• Submit monthly sales report
• Tele-marketing and co calling prospects
• No experience candidates are welcome
• Detailed oriented and good follow up
• Self-motivated and able to work independently
• Team player with initiative and good human relations skills
• Able to start work within short notice an advantage

The Legal Manager will be based in Singapore and responsible for providing legal support for a variety of issues in customer contract negotiations, researching and enabling the launch of new products and services as well as regulatory and trade compliance support. The incumbent will be reporting to the Legal Director, Asia Pacific. He/she is expected to take on a broad and interesting range of legal matters and thus, a strong foundation in either a local or international law firm will be looked upon favorably.

Roles & Responsibilities:

• Reviewing and providing legal support for customer contracts throughout the Asia Pacific region
• Resolving disputes arising from customer contracts
• Advising on international trade and regulatory compliance matters
• Conducting legal research to enable the launch of new products and services
• Drafting and review legal commercial contracts and document
• Supervising outside law firms used by UPS
• Supervising junior Legal Department staff

Job Requirements:

• Possess a recognized Law Degree i.e. LLM or JD
• Minimum 4 years of relevant legal experience in law firm and/or in corporate legal department
• Candidates who possess relevant experience without Asia Pacific exposure will be considered as well.
• Possess advanced drafting skills in corporate and/or litigation matters.
• Ability to manage projects independently within minimal supervision in matrix company organization.
• Possess good planning, organizational and time management skills.
• Excellent communication and interpersonal skills and able to interact with different levels of people.
• Matured personality with strong professionalism and long-term view towards career development
• Fluent in English and preferably one other Asian language i.e. Mandarin, Japanese, Korean or etc.
• Business traveling opportunities will be available.

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

The Finance Manager reports to the Chief Financial Officer and is responsible for all consolidation, accounting, reporting and finance functions of the organisation including overseas subsidiaries and portfolios

Job Description

• To provide timely reporting of the organisation and Business Units’ result including financial analysis and financial information for management to monitor performance and formulate business decision.

• To manage all aspects of financial matters including accounting, financial control, financial reporting, variance analysis.

• To ensure all transactional activities are carried out in accordance

• To ensure proper internal controls are in placed to safeguard the interest of the company and compliances to corporate policies.

• To support portfolio companies on financial matters.

• To provide advice to the local team on all accounting-related matters.

Qualification

• Degree majoring in Finance / Accountancy or its equivalent

• Possess Certified Public Accountant or Chartered Accountant

• At least 5 years of relevant experience

• Possess knowledge and working experience in Oracle Fusion and FCCS

• Proficient in Microsoft office especially excel

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description

1-1. Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

1-2. Overall Operations Projects Supervision

- Delegate the respective tasks to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding. - Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

1-3. Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

1-4. Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior.

3. Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PLWarehouse operations environment.

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Good spoken and written communication skills to coordinate with customers or / and appointed vendors

- Prior experience in handling spare parts or healthcare products are at advantage

JOB RESPONSIBILITIES

• Advise and support other department heads on people management matters
• Administer the preparation of job descriptions, ensuring that they are up-to-date and follow the established format
• initiate and administer the annual performance management exercise and follow up to have the performance ratings finalised
• Review and recommend compensation structure and practices and salary ranges
• Initiate and manage the annual salary increment, performance bonus and promotion exercises
• Recommend or develop HR policies, procedures and practices and document them in HR manuals.
• Ensure delivery of HR services, adhere to organization HR processes and policies and compliance with local laws and regulations.
• Deal with or advise other department heads to manage employee grievances and disciplinary matters
• Lead, mentor and guide the HR/Admin Team, ensuring that they perform competently and grow personally and professionally.
• To perform any other ad-hoc work duties as and when required by Management

Requirements:

• Minimum Bachelor's degree in relevant business or HR discipline
• Team player actively contributing to positive team spirit, possess a strong desire to create and maintain a unique office culture
• Experience in working on/managing complex projects, commit to work in face pace environment
• At least 5 years of generalist experience in a HR function with exposure to talent

Job Requirements:

• Degree in Information Technology or equivalent
• Minimum 10-12 years of experience in IT with at least 4-6 years of IT Project management
• At least 3-4 large-scale project implementation as an IT Project Manager
• Experience in handling multicultural IT environment supporting software development
• Ability to manage users, vendors and stakeholders
• Excellent verbal and written communication skills.

Reporting to the Regional Business Development Manager, this position will spearhead business development and serve as the primary sales and operational growth engine for the Preferred Sales Representatives in South APAC, focusing on India and Thailand for the Royal Caribbean International Cruise brand.

Essential Duties and Responsibilities:

• Develop sales and business development strategies with the trade partners in the assigned territories within South APAC markets to drive business growth
• Responsible for profitable revenue generation from travel partners
• Manage and assess total investment spend including overrides, tactical programs, and marketing co-op to maximize ROI.
• Develop new sales areas and improve sales through various channels.
• Conduct market research in the business industry and create new opportunities to expand business
• Responsible for physical in-market engagement with the trade partners and provide training to ensure complete transfer of knowledge of the company, brand and update our clients with the latest information on itineraries, pricing and product enhancements.
• Conduct business reviews with trade partners to assess business performance and identify opportunities to exceed targets
• Coordinate all sales meetings and conferences, trade shows and other sales activities within the South APAC region. This will involve managing and conducting cruise shows, seminars onboard, ship tours product training with our travel partners and doing sales presentations for clients.
• Review sales contracts to ensure travel partners meet legal and corporate guidelines
• Prepare Annual Operating Plan, including market plans and strategies with travel partners and review/revise/execute activities on quarterly and monthly basis
• Ad Hoc, timely and accurate communications of Sales Performance information to the Regional Business Development Manager and Director of Sales
• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications:

• Bachelor’s degree from a recognized university
• 3 -5 years of regional sales experience strongly preferred.
• Travel industry background strongly preferred.

Knowledge and Skills:

• Strong business acumen, strategic thinking skills and problem-solving skills
• Sharp negotiation and networking skills
• Able to thrive in a fast-paced environment and manage tight deadlines
• Ability to travel independently to provincial areas within the assigned territories
• Excellent interpersonal and verbal/ written communication skills
• Must be aggressive, self-motivated and a self-starter
• Must have strong organizational and presentation skills

Responsibilities:

· Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position

· Maximizing sales and profitability of outlets

· Progressively master the skills to run restaurant operations

· Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary

· Ensure new employees are trained properly

· Follow up on the training progress of employees

· Ensure compliance in all areas, Company policies and procedures

· Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements

· Preparing of business reports and other ad-hoc duties

· Consistently monitor individual performance and progression with your superior and management

· Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

· Passion for service

· Excellent and positive service attitude

· Candidate must be highly motivated, independent and able to multi-task

· Able to work shifts, on weekends and public holidays

Possess positive attitude and initiative

Job Summary:

We are seeking a highly motivated and dynamic individual to join our team as an Assistant Manager. The successful candidate will play a crucial role in supporting the day-to-day operations and management of within the organization. This position requires a proactive and detail-oriented professional who can contribute to the overall success of the team.

Responsibilities:

1. Operational Support:Assist in overseeing and managing daily operations, ensuring efficiency and adherence to company standards.
Collaborate with team members to achieve operational goals and maintain a high level of customer satisfaction.

2. Team Leadership:Provide guidance and support to team members, fostering a positive and productive work environment.
Assist in training and development initiatives to enhance the skills and performance of the team.

3. Communication:Communicate effectively with team members, superiors, and other departments to ensure a smooth flow of information.
Report on team progress, challenges, and achievements to higher management.

4. Customer Service:Address customer inquiries and concerns, ensuring a high level of service delivery.
Work collaboratively with the team to identify and implement improvements in customer service processes.

5. Administrative Tasks:Assist in managing schedules, coordinating meetings, and handling administrative tasks as needed.
Contribute to the development and implementation of policies and procedures.

6. Problem Solving:Proactively identify challenges and develop solutions to address them in a timely manner.
Collaborate with the team to troubleshoot and resolve issues effectively.

7. Flexibility:Demonstrate flexibility in working hours, including availability to work on public holidays as required by the business needs.

· Strong leadership and interpersonal skills.

· Excellent communication and organizational abilities.

· This position requires flexibility in working hours, including availability to work on public holidays as needed to meet business demands.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

preparing financial reports, performing account reconciliations, maintaining the general ledger, preparing tax returns, assisting with audit preparations, and performing other accounting duties as assigned.Verifying, allocating, posting and reconciling accounts payable and receivable,Producing error-free accounting reports and present their results. Analyzing financial information and summarizing financial status.

Our Client, in the Construction Industry located in the West has opening for Operation Coordinator.

• Career Progression
• Variable Bonus

Responsibilities:

• Assist the Department Manager to manage teams of supervisors and workers to carry out the installation, maintenance and dismantling of our equipments in accordance to safe work procedures, manufacturer's specifications and government regulations
• Coordinate all Company internal administrative, logistics and operational elements as well as liaise with our clients' project personnel to prepare, execute and fulfill project deliverables and schedule
• Undertake additional tasks and responsibilities when required or as instructed

Requirements:

• Class 3 License

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

General Manager Responsibilities:

• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.

General Manager Requirements:

• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.
• Excellent Work Experience as a General Manager.

Our Client, in Automotive Industry located in Central has opening for Assistant Workshop Manager.

• Variable Bonus
• Career Advancement

Responsibilities:

• Responsible for ensuring workshop meets all requirements set out by Company (equipment, manpower, staff training, safety)
• Responsible for the efficiency and utilization of technicians
• Responsible for training planning for technicians to maintain competency of the team
• Ensuring successful distribution of job cards through the workshop
• All related administration is completed to an accurate standard.
• Ensure accurate & timely processing of all “job card write-ups” and job completion status on DMS
• Pass all completed jobs to service costing / warranty / administration for invoicing whilst ensuring all work hours expended have been documented
• Operate the workshop loading system, allocating jobs to the Technicians who are most suitable
• Monthly reporting of workshop loading data to Management
• Promote teamwork to create a cohesive working environment

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai, Terry

Reg No: R23111838

EA No: 19C9570

Our client is from Shipping industry. They are looking for a Sales, Assistant Manager to assist their team for the next phase of their business. They are located in Central.

Duties of Assistant Sales Manager:

• Drive sales growth by acquiring new clients across assigned trade lanes and cross trades.
• Foster strong client relationships, addressing their needs and handling rate requests promptly.
• Ensure successful fulfillment of assigned trade liftings, promoting account growth.
• Conduct contract negotiations, follow up on sales leads, and resolve client feedback.
• Keep Trade Control Region Prospect updated, monitor market information, and produce performance reports.
• Process credit applications, reviewing and updating credit terms as needed.
• Focus on achieving set targets for both Outbound and Inbound numbers in the Trade Control Region.
• Contribute to full & down loops calling Singapore and optimize business volume for both Outbound and Inbound.
• Promptly file and monitor Agreement Builder and Standard Contract rates.
• Explore opportunities in project cargoes alongside container liner business.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of sales related working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Our Client, in Automotive Industry located in Central has opening for Service Manager.

• Well-Known MNC
• Variable Bonus

Responsibilities:

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.
• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.
• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.
• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.
• Maintain and strengthen customer service processes to improve customer satisfaction at all times.
• Develop staff through training, coaching, mentoring to enhance their performance and build their competencies.
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.
• Setting up and control of proper warranty structures and procedures according to Company's regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Requirements:

• Degree in Engineering preferably in Mechanical Engineering or Business or Financial
• Broad understanding of all aspects of the automotive industry.
• Minimum 5 years of experience in premium brand automotive business
• Minimum 5 years management experience
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.
• Result Driven Individual with strong business acumen
• Aggressive and forward thinking
• Ability to analyze and use Financial Reports
• Excellent communication skills, including presentation effectiveness.
• Well rounder conceptualization skills, creative, ideas generator.
• Well rounder personal effectiveness with good negotiation and influencing skills.
• Emphasis on performance, goal and team orientated.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai, Terry

Reg No: R23111838

EA No: 19C9570

The title holder will manage ACMV/HVAC retrofit project works locally. He/She will report directly to the project manager based in Singapore.

RESPONSIBILITIES

• Assist project manager in monitoring and implementing overall project.
• Liaise with customer on project delivery details and coordinate installation schedules.
• Plan and manage overall project deliverables in a timely basis.
• Perform inspection on incoming materials received at site.
• Manage subcontractors work schedule, inspect work quality against contracted expectations.
• Check for defects in work and work with contractors to rectify defect list promptly.
• Verify progress claims against work delivered.
• Test and commission system as required.
• Upkeep level of customer satisfaction and promptly resolve any feedbacks/complaints.
• Prepare OMM and drawings for hand over to customer.
• Prepare risk assessment, method of work and complete necessary permits applications.
• Attend regular update meetings with customer.
• Conduct energy audits for project sites

REQUIREMENTS

• Degree in relevant Engineering disciplines
• Flexible, analytical and efficient in problem solving
• Excellent planning and organizing skills
• Able to work independently within a team environment
• 3-5 years of working experience in project management or related field
• ACMV/HVAC knowledge is advantageous

Company Description

Welcome to Resync! We are a leading provider of smart energy management solutions, located in Singapore. Our mission is to drive sustainable innovation, optimize energy consumption, and reduce environmental impact. Through cutting-edge technologies, data-driven insights, and intelligent controls, we help businesses save costs, enhance occupant comfort, and achieve their sustainability goals. Join us in our journey to create a greener and more sustainable future.

Role Description

This is a full-time on-site role for a Business Development and Sales person. The Business Development and Sales person will be responsible for generating leads, conducting market research, providing customer service, and communicating with clients and partners.

Qualifications

• Analytical skills and market research experience
• Strong communication skills to effectively communicate with clients and partners
• Proven ability to generate and close leads
• Effective customer service skills
• Bachelor's degree in Business Administration, Sales, Marketing or related field
• Experience in the construction industry is a plus
• Knowledge of smart building technologies is a plus

Our Client, in Automotive Industry located in Central has opening for Marketing & CRM Manager.

• 5 Days Work Week
• Variable Bonus
• Well-Known MNC

Responsibilities:

• Working in collaboration with the dealer principal on new strategies and business plans.
• Continually monitoring, testing, revising, and updating marketing campaigns for Sales and Aftersales.
• Analyzing short and long-term campaigns, translating quantitative or qualitative data into recommendations, and developing plans for new and revised campaigns.
• Defining cooperation partners to work with (e.g. events, product placement.)
• In-charge of all Point-of-Sale materials and showroom assets through monitoring and ordering from the dealer principal.
• Asset deliverable management, as well as the testing of all SMS and emails, among other multi-channel communications.
• Manages and drive customer data quality, and compliance with Personal Data Protection Act.
• Formulates and oversees 360 customer life cycle and touchpoints, including retention, loyalty, and advocacy marketing strategies.
• Collaborating with sales, aftersales, customer service and operations teams to improve the customer experience.
• Conduct post-campaign analytics for the purpose of realizing recommendations for future CRM campaigns.
• Working with IT to manage CRM system and data warehousing.
• Monitoring and analyzing Principal led surveys received from Sales/Aftersales customers.
• Managing, evaluating, and developing marketing executive as a direct report.
• Any other jobs that may be assigned to you from time to time.

Requirements:

• Possess substantial knowledge in marketing and CRM segmentation, demonstrates premium and luxury mindset.
• Proficient in cross-functional collaboration, financial and strategy planning, good communication
  skills, excellent project managerial skills, creative skills, attention to details and a process-focused aptitude that will effectively execute multiple responsibilities and deliverables.
• Possess outstanding interpersonal skills and a positive attitude to deliver results in a fast-paced environment.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai, Terry

Reg No: R23111838

EA No: 19C9570

As an Assistant Business Development Manager, you will engage with companies, SMEs, start-ups to evangelize the use of ROS-Industrial for their robotic solution and build the robotic ecosystem both in Singapore and in Asia Pacific. You will lead a portfolio of industry accounts? relationships, translate industry requirements into technology implementation, and oversee technical project delivery to ensure total customer satisfaction.

Your supervisor will work closely with you to engage new industry partners to grow the ROS-Industrial Consortium Asia Pacific?s overall impact and reach. Together, we have an opportunity to shape the future of robotics and deep-tech

The role includes:

• Build, maintain and foster relationships with new and existing members to develop the robotics ecosystem partnerships.
• Full ownership of the assigned members and have an intimate understanding of the members? innovation roadmap by closely working with the members to identify area of growth, develop collaboration blueprint, and execute accordingly.
• Working closely with different departments, such as program office, PMO, HQ and technical groups to bring the most value for the clients
• Lead project pursuits, develop business case by implementing consultative selling and subsequently bring in the relevant resources
• Formulate and negotiate business contract to ensure that the collaboration agreement met clients and organization needs in adherence to A*STAR standards and guidelines
• Identify the right funding mechanism to develop and grow department technologies via proof-of-concept / proof-of-value projects, fundings proposal, or joint-collaboration projects.
• Lead, support, and facilitate marketing activities and outreach events (company visits, startup challenge, workshops, digital marketing and newsletters, marketing materials, exhibitions, and presentations
• Drive relevant business modeling, forecasting, portfolio planning and success measure validation
• Collate and analyze market data, sector development and members? activities in order to keep abreast of evolving market and trends.
• Participate in forums, conferences, and other engagement to grow ROS Industrial presence
• Manage accounts receivables from accounts to be in line with credit management policies
• Prompt and accurate updating of CRM software for business analytics

Job requirements

• Minimum 3-5 years of experience in Business Development, Channel Partner Management or Sales in automation or service robot industry. Prior experience in technical sales, product / project management, cloud computing, digital technology or robotics would be an added advantage
• Bachelors in Engineering or IT. Masters in Business Administration or similar will be an added advantage.
• Self-starter with innate motivation to drive business and innovation forward
• Proficient acumen in legal and contract negotiation
• Proficient in consultative-based selling
• Prior experience in conceptualising ideas from ideation to POC/pilot would be an added advantage
• Prior experience in marketing, design and event management would be an advantage
• Understanding of ROS2, Python/C++, and Cloud Architecture would be an added advantage
• Prior experience in agile innovation and delivery would be an added advantage
• Excellent communication, analytical, and negotiation skills with the ability to influence and articulate ideas clearly
• Cross-functional work experience with technical, legal, and finance in a virtual organization would be an added advantage
• Ability to manage priorities and operates under pressure
• A team player and technically motivated to solve problems, innovate and deliver to internal and external customers

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.