Warehouse Automation Engineer, Manager

About the company:
Is a reputable player in the logistics industry in the FMCG sector.

Other Information:

• Work location: Pioneer
• Salary Range: Up to $9500/month

Job summary:

Key member, your role involves managing the entire supply chain to enhance efficiency and cost-effectiveness. You will lead efforts to implement automated systems for improved warehouse operations and drive continuous improvement initiatives.

Responsibilities:

• Analyze and enhance supply chain processes and systems to foster collaboration, communication, and continuous improvement for overall optimization.
• Design, implement, and improve operational processes by integrating automation technology.
• Provide practical recommendations for business requirements, addressing high-level pain points and issues.
• Collaborate with key stakeholders and operators on automation projects, ensuring successful implementation by understanding requirements and vendor capabilities.
• Review automation project progress and vendor performance to ensure effective strategy implementation.
• Drive innovation from ideation to realization, including defining automation/technology roadmaps, project budgeting, and implementation plans.
• Offer industry insights on automation trends, challenges, and market opportunities, showcasing how the company's products/services add value to customers.
• Coach and lead direct reports in supporting and developing automation solutions/projects, providing feedback for skill and knowledge enhancement.

Requirements:

• Minimum 8 years of hands-on experience in warehousing solutions, automation design, or supply chain operations in e-commerce and/or consulting environments.
• Bachelor's Degree in Business, Operations Management, Industrial Engineering, or a related field.
• Strong understanding of end-to-end (E2E) supply chain processes.
• Experience in product management, integrating technical solutions for sustainable operations.
• Ability to manage multiple projects simultaneously within tight timelines.
• Prior experience with modeling/simulation tools is a plus.
• Direct experience in people management.

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

Responsibilities:

• Implement Powercard Issuer module across various verticals
• Contributes to the analysis and writing of the preliminary study.
• Help with the operational translation of expressions of needs in line with the implementation constraints.
• Determine and define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. sets up the process and stages of project management.
• Quantify the assumptions and set up a provisional budget.
• Design risk mitigation plan.
• Ensures the drafting of the documentation and specifications necessary for a good understanding of the project.
• Monitors the use of resources, alerts on risks and proposes action plans based on the progress of the project.
• Ensures the delivery of solutions.

Requirements:

• 8-10 years of overall experience out of which at least 5 years in PowerCARD projects is a MUST.
• Minimum of 10 years of professional experience in Payment / finance industries or IT Domain, with strong knowledge in Project Management, Agile methodologies and PM tools & Software.
• Good command of PowerCARD Solutions with successful implementations in different client sites
• Experience of defining and documenting process workflows for system implementation

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Roles and Responsibilities

• Procure container terminal services for best price/quality levels
• Implement TSAs and SLAs with vendors after contract negotiations
• Mitigate adverse developments in performance levels by terminals
• Ensure relevant departments are adhering to procurement results
• Improve unit cost levels constantly by either re-negotiating terms or improving operational efficiencies
• Propose more economical terminals for T/S or gateway cargo to Network and Trades
• Perform or assist in ad-hoc projects and cost saving analyses

Requirements

• Degree in relevant discipline
• Proficiency in Excel is required
• Strong analytical skills with a keen sense for numbers
• Terminal procurement experience would be advantageous
• Working experience in the Maritime industry is preferred

We regret that only shortlisted candidates will be notified. Thank you.

• Identify key sales opportunities to generate and achieve revenue while concurrently developing and nurturing strong relationships within existing key resellers.
• Optimizing sales opportunities in both existing and new accounts through effective selling and cross-selling, all while delivering exceptional customer service.
• Liaise with other departments to develop lead generating activities.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant experience.
• Possess basic IT knowledge and a good understanding of managing partner relationships to ensure a profitable collaboration.
• Proven track record in securing and developing strategic resellers and closing sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Field of Work: Robotics Programming Education and Training Center

Store Management and Communication:

Ensure the smooth daily operation of the store and maintain close communication and collaboration with the headquarters to achieve common goals.

Enrollment Promotion and Performance Management:

Develop and execute enrollment promotion plans, achieving performance targets through precise market positioning and promotional activities.

Academic Affairs Management:

Organize and coordinate teachers' work, efficiently arrange student course schedules, and ensure the effective progress of teaching activities.

Parental Communication and Issue Resolution:

Establish good communication channels with parents, promptly address their concerns and feedback, and build a rapport with them.

Customer Service and Satisfaction Maintenance:

Provide excellent customer service, handle complaints and suggestions appropriately, and ensure the highest level of customer satisfaction.

Educational Background: College degree or above

Requirements:

Proficient in both Chinese and English communication.

Diverse professional backgrounds are welcome, with an expectation for stable development in Singapore.

Proficient in basic office software operation.

Personal Qualities:

Meticulous and conscientious work attitude, with a strong sense of responsibility.

Excellent team collaboration spirit.

Benefits:

Location: IBP
Salary: Up to $6k
Monday to Friday Working Hours

JD :

Financial Management, ePR, Budgeting for IT Operations

• Managing the Financial Budget and monthly spend for Operations team – AMC, Infra, Security, Monitoring, etc.
• Checking of current spend, validation of budget ask and approved budget amount.
• End to end support for Ops team in entire ePR process. Average items of over 200+ ePR raised per year.
• Coordinate Budget process for Ops team – CAPEX & OPEX

Project Bolt Decomm Financial Management

• Main commercial support PIC in Decomm Project team
• Manage the Decomm application financial budgeting, forecast and tracking against target
• Support Partnership and Contract GM and Head of SE/Ops in managing the contract renewal process of all AMC items
• Manage the Planview Decomm Dashboard to provide updated financials against target set that will be used for monthly Project Bolt discussions

Planview Phase 2

• Support PMO team with Planview ServiceNow / Jira integration phase of project
• Coordinate meetings / workshops with Planview & M1, capture meeting minutes and upload to ProjectPlace
• Follow up with business / key stakeholders on data requirements and upload to ProjectPlace

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities:

• Experienced in Interior Fit-Out / A&A works.
• Leading project planning sessions
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Conducting project review and creating detailed reports for executive staff
• Securing growth opportunities and initiating new projects
• Managing large and diverse teamsin accordance to statutory and client requirements
• Check and analyses drawing, authority requirements and tender specifications
• Managing relationships with clients and stakeholders

Job Summary:

This dynamic role requires an individual with strong technical expertise, business analysis skills, and leadership potential. The selected candidate will bridge the gap between user needs, developers and technical solutions, manage a range of IT functions including devices, accounts, servers and helpdesk, to ensure efficient IT operations. He/she shall assist in the planning, procuring and managing the ICT, PA and AV solutions that support school operations, administration, data management and protection. He/she shall organise and conduct relevant staff training for the implementation of the IT systems and utilization of the ICT tools in the school. One needs to be proactive, adaptable, and innovative with a passion for supporting IT in the Special Education sector

Duties and Responsibilities:

• Co-ordinate and support the use of ICT in daily teaching and learning and school programmes as tasked by school management and HOD (IT).
• Manage and advise the staff on matters pertaining to the school integrated data system, including liaising with the vendor to troubleshoot and provide solutions to issues raised.
• Responsible for insuring the day-to-day operation, reliability, and integrity of the network infrastructure, including installation, maintenance, and management of all data network equipment.
• Provision of users’ access through Active Directory (AD), de-provision and maintenance of users’ accounts.
• Administer and support Microsoft Office365, and the associated emails accounts and mailboxes.
• Manage the school’s ICT resources (including PCs, notebooks, ipads, SMARTBoards, printers, PA & AV equipment, charging carts) including performing tech refresh, maintenance, condemnation, upgrading and inventory check.
• Ensure that all school policies, guidelines and standards are adhered to (including documentation, safety checks, etc).
• Proactively scan the market for technology trends and new tools that support special education school operations & administration and introduce innovative ICT projects for school’s consideration with reference to its ICT needs.
• Plan and purchase ICT equipment and resources in support of school daily operations and administration.
• Organise and conduct staff briefings and training for the smooth implementation of all ICT-based operational & administrative systems.
• Provide PA/AV support for all school events and undertake other ICT or operational tasks as assigned.

Job Requirements:

• A Diploma in IT, Computer Science, Engineering or related qualification
• Minimum 3 years of relevant working experience of ICT support
• Any professional certifications (administration/support) from Microsoft 365, Apple or equivalent will be a plus
• Understanding of networking protocols and security technologies

Job Description

• Performed thorough calculations for the designs of various equipment to be installed in top food manufacturing companies in Indonesia, which enhanced knowledge in mechanical and system engineering field.
• Liased effectively with customers to ensure supplied system specifications as well as product outcome in accordance with customers’ expectations.
• Communicate effectively with component suppliers worldwide in order to keep project expenditure within budget allocated, improving negotiation and persuasion skills.

Requirements

• Min Bachelor’s degree in mechanical engineering or equivalent.
• Good interpersonal and project management skills.
• Powder-processing systems and equipment experience is an advantage

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or you can send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Technical Account Manager (TAM) – Public Cloud Operations is an individual contributor role who will provide technical expertise to manage “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.

TAM will facilitate the building of platform and will be responsible for management and Quality of Service of the cloud offers during the RUN phase. TAM will be responsible for owning and resolving the technical issues on the platform which comprises for multiple technologies.

Candidate should be skilled in causal analysis and have excellent verbal & written communication skill in order to manage global stakeholders.

Brief of activities would be performing by this role:

• Technology watch (study, documentation)
• Customer study and proposal for better experience
• Cloud migration tools knowledge
• Service Management & Project Management
• Handover to Run team after build/ implementation in public cloud
• Change Management
• Presales support
• Solution proof of concept
• Design and build support for customer and TTM projects
• Public Cloud Design/ Build/ Operation Support:
• Provide Knowledge Transfer to the L2/ RUN teams
• Work closely with Engineering team & Validate new Products and Major Releases related to Cloud offers
• Presales Support : provide technical support to Presales team/teams
• Perform initial deployment and Validation of Public Clouds architectures (Azure/AWS/GCC)
• Provide Root Cause Analysis (RCA) for all major problems
• Ensure the consistent Level-3/ principal support for Public Clouds, Roles & Features to Level-2 system teams and customers
• Provision of technical consultancy to development plans and projects
• Provide Root Cause Analysis (RCA) for all major problems
• Maintain a thorough understanding of the tools, systems, and processes required to provide quality customer support.
• Manage cross-functional deliverables, and detailed timelines.
• Coordinate plans with business teams & operations to meet strict project deadlines for on-time delivery.
• Ensure delivery of required documentation (technical, procedures, configuration management tools) required for handover to Operations teams
• Introduce his customers to new solution features and will suggest according to their solution usage
• Report anomalies and write/manage proactive/corrective actions plan
• Organize Customer meetings, Deliver Monthly Dashboard on Solution Usage & performance
• Support & Assist our Customers in their service usage (Best practices, configuration, Q&A, help/follow to the incident resolution)
• Have overall accountability of the Quality of Service of the managed cloud offers. Responsible for the regular Quality of Service (QoS) reporting of the cloud platform (KPI definition, SLA achievements). Responsible for management of the Operational teams through Operating Level Agreements.
• Manage the Release & Patch Management process with the production team to make sure the platform is up-to-date. Make sure the appropriate CAB are activated and obtain CAB approval
• Be in close relationship with the problem manager to speed up problem resolution and corrections implementation

Educational Qualifications

• University degree in Engineering or Science or BS Computer or equivalent with 60% or above.
• ITIL Certified
• MCPIT/ MCSE/ Linux Certified
• AWS, MS-Azure; GCC Expert Certifications
• Project Management/ Service Delivery or Management

Relevant Experience

• 12-15 years of managing IT Systems/ Virtualization
• 4-6 Years of experience in designing, migrating and implementing Public Clouds (Azure/AWS/GCC)
• 5-8 years of Service/ Project management

Desired Skills/Knowledge:

• Excellent knowledge and solid experience in “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.
• Excellent knowledge of Cloud migration tools.
• Knowledge on VMWare ESXi, vSphere; Linux, Windows
• Understand and willing to provide Cloud management support on rotational basis, 24 X 7
• Problem solving and investigation capabilities
• Strong communication skills
• Good written and fluent English and good interpersonal skills
• Should be a team player

Big 3 Media is a Video Agency that specializes in creative storytelling. Holding true to our Big 3 core values of being Creative, Empathetic and Better, we never stop seeking improvement, experience, and knowledge in the creative process, constantly pushing ourselves so that you will see the bigger picture.

If you've ever wondered how the magic on screen is created, there is no limit to what we can achieve together!

Job Description

The Producer leads the end-to-end management of film production from a creative as well as operational perspective.

Specifically, he/she will:

• Oversees and manages the entire lifecycle of film production from ideation of content through pre-production, production, post-production to finally reaching the audience through distribution.
• Manages the day-to-day operations of the production.
• Leads production operations and is comfortable with spending long hours on the production location.
• Responsible for liaising with multiple internal and external stakeholders to have proposals approved and then ensure smooth production operations.
• Skilled in translating an idea or story into the desired end product.
• Builds relationships with all vendors to support the production and oversees the logistics management for production operations.
• Liaises between the business, the creative and the administrative staff, coordinating with several stakeholders.

Requirements:

• A degree holder in film/media-related field
• 4 - 5 years of experience in production
• Must possess excellent planning and organising skills, budget preparation and tracking skills as well as project management skills to be able to ensure completion of the production project on time and within budget.
• Well versed with all processes involved in a production lifecycle.

RESPONSIBILITIES

• Represent in the market in a professional manner and as the choice supplier of quality industrial packaging solutions.
• Achieve effective market penetration of Packaging system products and services
• Directly responsible for sales to existing channels, development of new opportunities and seek new customers.
• Built and grow market share of assigned products categories
• Gain knowledge and understanding of developments in the industrial packaging market in the designated region, including the activities of our competitors, to better achieve sustainable sales performance.

REQUIREMENTS

• Minimum Degree in Chemical / Industrial or Mechanical Engineer
• Industrial Sales Experience in chemicals, petroleum, food or chemical industry
• Sales experience in Industrial Packaging is highly advantageous.

ING Wholesale Banking Asia is looking for a Regional Transaction Monitoring Manager,to support Asia Regional Transaction Monitoring related initiatives & deliverables in the region spanning 11 WB Asia locations.

Job description

This person will be a part of the Asia KYC & Transaction Monitoring Team, which is a part of Regional 1st Line of Defence (LoD) Non-Financial Risk Team (Expert Team Asia (responsible for 1st line implementation of Non-Financial Risks) overseeing and actively participating in globally led programs relating to all FEC topics including CDD, KYC & Transaction Monitoring for the region.

This role requires strong FEC Knowledge & hands-on experience in Transaction Monitoring area including regulatory requirements, TM tooling and operational implementation aspects. The person in this role will also act as Transaction Monitoring Risk Ambassador within 1st LoD & promote a strong Risk culture.

Key Responsibilities include:

• Drive and provide Subject matter expertise on Transaction Monitoring( TM) related structural solution implementation for Wholesale Banking Asia based on both global and local FEC/AML requirements and standards .
• Manage outsourcing of all TM related services to due diligence for Transaction services – for Operations & Change related aspects) for Asia in-line with WB Sourcing Governance Framework. Oversee the service performance and monitor/act upon the issues related to outsourced services.
• This role will also require extensive collaboration with internal 1stLoD, 2nd LoD & 3rd LoD regional and global stakeholders to drive discussions, decisions, escalate and embed appropriate governance as required.
• Responsible to coordinate and facilitate annual TM Risk Assessments execution across 7 Asia branches.
• Play an active role in implementation of TM tooling including liaising with global change teams, working with regional operations teams, user testing and sign-off as needed.
• Monitor and act upon Financial Crime Risk Appetite Key Risk Indicator and report regularly to Asia Senior Management for their governance and action.
• Convene & run Transaction Monitoring BAU regional governance calls for the region with key regional & global stakeholders.
• Represent Asia countries’ interests towards Global KYC/TM and drive global strategy across the Asia region.
• Act as the owner of Transaction Monitoring controls for Asia by executing/managing the control testing and evaluating the control effectiveness annually.
• Constantly review & identify opportunities for process improvements in existing TM process.
• Act as regional process owner to provide advisory and support to local process owner in managing and executing their responsibilities related to TM.
• Coordinate with local and head office stakeholders to ensure issues with TM operations are being escalated and managed timely and properly.
• Act as secretary of Regional KYC Committee and other related KYC meetings
• Monitor and act upon relevant findings, risk or issue from internal or external quality assurances/audit/inspection

Knowledge and Experience:

• Bachelor’s degree mandatory with 8-10+ years of experience in Banking & Finance, with any additional professional qualification/FEC related certifications an added advantage.
• Experience with implementing KYC/AML & TM operational & Governance principles across the organization, and a strong understanding of the end-to-end KYC processes and risks & controls in the front-to-back chain.
• Good project management skills being able to manage key work deliverables in a timely manner with good quality.
• Knowledge & hands-on experience with implementation of Transaction monitoring tools such as FCRM and Quantexa is an advantage.
• Knowledge & hands-on experience in working with data analysis, identify data sources, extract data, and analyse and publish results and presentations to stakeholders.
• Experience of having improved AML/KYC/TM processes by leveraging AI/ML solutions is an added advantage.
• Analytical, pragmatic, and problem-solving skills with an understanding of the regulatory environment in which banks operate.
• Is a self-starter and a hands-on team player & strong individual contributor who is good at driving engagement across levels on content discussions & for driving decision making amongst stakeholders.
• Experience with working in complex international & federated organization structure.
• Excellent communication & stakeholder management skills.

Duties & Responsibilities

1. The Assistant Manager shall play a key role in the conceptual development of the construction project and oversee the scheduling and coordination of sub-contractors across various trades
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage project within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues
8. Handle any other adhoc duties assigned from time to time

Requirements

1. 10 years relevant working experience within the Construction industry in Asia region
2. Should possess a minimum qualification of Degree in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines

Job Summary:

• Title: Claim Specialist cum Assistant Operations Manager
• Industry: Logistics
• Working Location: Harbourfront
• Employment type: Full-time, permanent

Job Responsibilities:

• Identify potential claims, coordinate with the insurance team, and open claim files accordingly
• Discuss with the internal department and respond to claim notifications from customers and third-party service providers
• Lead and guide the process of claim incident management
• Verify the liability based on the SOP, agreements, terms and conditions, whenever applicable
• Liaise with different stakeholders to mitigate and minimize further losses and damages on running claim cases
• Propose cost recovery whenever applicable and possible
• Deal with claim-related documents (eg LOI, liability or No further liabilities letters, invoices, etc)
• Follow-up on running/open claim cases
• Provide updates on open claim cases and share the monthly/weekly overviews with stakeholders
• Assist on operational-related matters as assigned
• Other ad hoc duties and initiatives assigned

Job Requirements:

• Possess a minimum of tertiary qualification with at least 3 years of relevant experience
• Possess good IT skills
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

We are seeking a highly skilled and experienced Quality Management Specialist to oversee and ensure the delivery of exceptional service to our clients. The successful candidate will be responsible for developing and maintaining quality standards, implementing service improvement initiatives, and providing leadership to service teams. The Quality Management Specialist will work closely with various departments to identify areas for improvement and implement effective strategies to enhance client satisfaction.

Career exposure into government organization!

Yearly renewable contract!

Monday - Friday, Central location

Salary up to $6,500

Responsibilities:

• Drive customer experience through execution efficiency and behavioral changes across customer experience team
• Train, encourage and guide the team to achieve the expected behavioral and efficiency standards to create a culture of service excellence.
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes.
• Ensure that team KPIs and service levels are met consistently.
• Drive and manage customer experience center initiatives including call audits.
• Able to strategize and execute call centre operations.
• Effectively implement service deliverables within the call centre
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines.
• Identify and highlight gaps in service deliverables for continuous improvement.
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence.
• Plan and implement learning and development programs in co-ordination with the Training team.
• Introduce, implement and monitor processes to manage change, encourage team spirit and foster communication between various business units within the call centre (cultural integration)
• Any other adhoc duties

Requirements:

• Bachelor's degree in business administration, service management, or a related field.
• Proven work experience as a Quality Service Manager or similar role.
• Strong knowledge of service management principles and best practices.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong leadership and interpersonal skills to effectively manage and motivate service teams.
• Exceptional communication skills, both verbal and written, with the ability to communicate complex ideas clearly.
• Proven ability to develop and implement quality standards and methodologies.
• Proficient in using service management software and tools.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience in the service industry, preferably in a managerial or leadership role.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Responsibilities

· Provides leadership, planning and overall management of the QHSSE department

· Promotion of a genuine safety culture across all business units

· Acts as DPA and CSO

· Ensures that policies and procedures are created in line with best international practices such as OVMSA, Marine Safety Forum, Intertanko etc.

· Ensure those QHSSE standards are applied to our vessels, our employees (ashore and seagoing) as well as subcontractors

· Ensures an effective system is in place for smooth operation and the safety of all onboard the vessels and ashore

· Responsible for the production of all reports related to non-conformances, accidents, incidents and near misses

· In charge of the Group’s internal and external QHSSE audits

· Ensures Corrective and Preventive Action Plans are generated

· Responsible for ensuring that safety systems on-board, such as safety committees, inspections/audits are in place

Requirements

· Minimum 15 years of related working experience in the management of safety within the maritime industry

· Knowledge of the various regulatory processes and systems in QHSE management such as the ISO standards and ISM code

· Effective communication skills in both written and spoken English

· Attention to detail

· Change management and conflict-resolution skills

· Lead auditor, Incident Investigation, DPA and CSO certification

· In order to manage the fleet efficiently with relevant experience, the Company set basic criteria for all shore personnel, especially the managers and superintendents of operations, technical, QHSSE and crewing departments.

· Proficiency in Microsoft Office applications

Clarence Khoh

R1552376

BUSINESS DEVELOPMENT MANAGER

• Research and identify new business opportunities - including new markets, growth areas, trends, customers,

partnerships, products and services - or new ways of reaching existing markets

• Seek out the appropriate contact in an organisation

• Foster and develop relationships with customers/clients

• Understand the needs of your customers and be able to respond effectively with a plan of how to meet the

needs

• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve

the business

• Work strategically - carrying out necessary planning in order to implement operational changes

• Have a good understanding of the businesses services and be able to advise client about it.

• Ensure staff are on board throughout the organisation, and understand the need for change and what is

required of them

• Train new employee

• Discuss promotional strategy and activities with the marketing department

• Liaise with the finance team, warehousing and logistics departments as appropriate

• Seek ways of improving the way the business operates

• Attend seminars, conferences and events where appropriate

• Develop the business sales and marketing strategy.

• An excellent telephone manner for making initial contact and for ongoing communication with customers and

business associates

• Interpersonal skills for building and developing relationships with clients

EDUCATIONAL BACKGROUND

With 7 years and above experience

Graduate in Finance, Accounting or Marketing

APPLICATION INSTRUCTIONS:

Please email your resume with photo to: [email protected] (Only those shorlisted will be notified).

Position Overview

As a data-driven Marketing manager in Lifecycle Marketing team, you will join the team that designs and delivers digital engagements across the customer lifecycle, reporting to Sr. Manager Lifecycle Marketing (APJ), hybrid, or onsite. Our team owns/creates/activates impactful marketing strategies, to promote adoption, engagement, and renewal rates, through owned touchpoints and in-product experiences. You will own and activate a series of marketing strategies/projects, to improve the digital post purchase experiences of customers, across varied products of Autodesk, and across all markets in APAC, Japan, and some global markets. You will partner with regional & global Customer success teams and other cross functional stakeholders, to ensure the marketing activities are aligned with the business goals.

Responsibilities

Strategy & Activation

• Develop comprehensive lifecycle marketing projects that improve engagement, satisfaction, and retention, across APAC, Japan, and some global markets
• Partner with regional & global cross-functional stakeholders (customer success, operations, data, product, and engineering), to ensure seamless customer journey throughout the lifecycle

Ownership

• Manage digital post-purchase projects end to end, as a strategic lead and project manager, identifying opportunities and implementing improvements along the way
• Turn insights into go-to-market initiatives, through orchestrated digital experiences, email campaigns or experiments
• Examine existing experiences' effectiveness against core metrics, suggest A/B tests, to drive improved impact on engagement and renewal rates

Measurement & Reporting

• Define and track goals for lifecycle marketing initiatives
• Analyse campaign performance and customer data to identify trends and inform future opportunities
• Prepare insightful reports and presentations to communicate results to stakeholders and senior leaders across the globe

Minimum Qualifications

• Overall 10 years with minimum 5+ years in Marketing / Lifecycle marketing / Customer Experience Management or related experience, from B2B, SaaS background
• Experience implementing data-driven marketing strategies, based on customer behaviour and product usage insights, towards adoption and engagement
• Demonstrated experience working across marketing functions, collaboratively with APAC, Japan and global stakeholders from customer success, operations, data, product, and engineering teams
• Experience working with marketing automation platforms, Journey Orchestration, and customer data platforms
• Excellent at interpreting data, insights, and reports

#LI-SV

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all.

The opportunity

EY’s Economics Advisory Practice solves problems in policy, strategy, international development and commercial decision-making by applying economics thinking, frameworks, and specialized analytical tools. We work closely with a range of government and private sector clients to address their most pressing strategic and regulatory challenges. Our Economics Advisory team is going through an exciting period of growth, and we are looking for established economic consultants to join our team in Singapore.

As a Senior Manager, you will play a leading role in the growth and development of our team and business, manage and ensure successful delivery of engagements that tackle the most prominent development, policy, and business concerns, and build constructive client relationships in Singapore and across the region.

Main responsibilities

· Overall project leader who will manage the working team and client relationships, and ensure overall quality control to successfully deliver project outcomes

· Develop new and maintain existing intellectual property, including methodologies in both qualitative and data-driven analysis

· Business development responsibilities, including drafting of proposals, bringing new ideas to clients, and making public presentations

· Produce compelling thought leadership articles for external circulation

· Establish internal and external networks to drive new opportunities

· Coach and mentor junior members of the team

What we are looking for

· Degree in economics, public policy, international development (or related ones) from a reputable university with a strong academic track record. Master's degree is a plus

· At least 8 years of leadership and project management experience in a consulting / client facing environment

· Recognized thought leader in two to three areas of economic strategy and/or economic development (e.g., climate economics, labour market development, industry promotion etc.)

· Strong expertise in a few areas of economics such as economic impact analysis, econometrics, macroeconomics, cost-benefit analysis, policy and regulatory analysis, climate modelling, or social impact quantification

· Excellent strong problem-solving abilities

· Demonstrate complex stakeholder management capabilities

· Commercially driven and have a strong sense of ownership

· Exceptional written and verbal communication

· Ability to build and maintain strong relationships with key stakeholders, including clients, industry influencers, and strategic partners

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Job Description

Duties & Responsibilities:

Able to determine Safe driving and operate the delivery in good risk assessment

Able to pick goods for delivery on time

Navigate a variety of routes across Singapore route

Following the best practices for safety on the road and while loading & unloading in progress

Meeting delivery deadlines

Performing basic truck maintenance & sending for servicing

Loading & Unloading cargo

Packing products for delivery

Delivering frozen foodstuff to retailers

Requirements:

Candidates are required to load and unload at least 10kg each

Valid Class 3 driving license with 3 years of experience