Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

• Electrical Supply (MNC company)
• Basic $2200 - $2600
• *AWS + Bonus
• Mon-Fri (8.15am-5.45pm)
• Working location: Tuas
• Company transport provided: CCK, Bukit Batok, Boon Lay

Responsibilities

• Generate Delivery orders, PO and invoices.
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, A4 paper, envelop and etc…
• Sending Statement of Accounts to customer every month.
• Consolidate and submit petty cash summary to accounts every month.
• Attend sales inquiry and process order via email / phone calls.
• Update and follow up with customer outstanding order.
• Liaise with customer of goods collection method and payment

Requirements

• Min O Level with experience in administration.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

• Singapore Based (Project Site discuss during interview)
• Monday - Friday (8am - 5.45pm)
• Salary: $4,500 - $8,000
• Degree with 3 years experience; Registered as WSHO with MOM
• Career Progression Opportunities

Job Responsibilities:

• Able to lead site safety team
• Develop, review, revise, maintain and implementation of site Workplace Safety & Health Management System effectively to manage risks and reduce accidents
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• In-depth knowledge of the WSH regulations.
• Enforcement of safety standards in accordance with the Workplace Safety and Health Act and provisions.
• Ensure legal compliance as per statutory requirements.
• Conduct regular WSH inspections on general safety practices and audit to ensure that staff and/or subcontractors onsite abide by policies and standards
• Alert relevant stakeholders of any machinery, equipment, appliance, activities or process used in each department that exposes any person to risk of bodily injury, and to recommend appropriate corrective measures.
• Preparation and/or submission of safety documents to the client/main contractor/WSH Corporate Department.
• Able to drive WSH culture in the company
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on WSH-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of WSH performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organization.
• Constant plan-do-check-act on the related WSH matter of plant's WSH Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Min. Degree / Advanced diploma in WSH (Level C)
• Registered as WSHO with MOM
• More than 3 years of experience performing as a WSHO
• Registered WSHO without/less than 3 years of WSHO experience will be considered as a Junior WSHO.
• Willing to travel between job site

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Short-term contract | Private Bank

(Contract End Date: 31 March 2025)

Mon to Fri; 9 am – 6 pm

Central

Responsibilities:

• Conduct ongoing AML/CFT reviews and monitor client account and transaction flows, coordinating with front-line staff for clarifications as needed.
• Perform name screening as required and ensure compliance with bank standards for SOW and corroboration.
• Maintain and refresh KYC information and documentation to ensure accuracy and compliance.
• Identify and screen KYC parties correctly to mitigate risks.
• Escalate concerns to the AML team promptly, outlining necessary rectification actions.
• Assist the team with ad hoc initiatives and projects as needed.

Requirements:

• Possess Diploma/Degree with minimum 2year’s experience of KYC Periodic Review or Name screening in private banking.
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24934

To learn more about this opportunity, please contact Paris at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Location: 1 year

Location: Outram

Responsibilities:

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• To perform aesthetic treatments with high standards of customer service

• To build strong relationship with existing customers

• To maintain the service ability and cleanliness of all equipment and rooms before and after procedures, as well as cleanliness of the outlet

• Knowledge in using aesthetic machines will be an important advantage (Radiofrequency, Cryo, LED etc)

• To provide administrative support in operations and patient care, including handling registration, scheduling appointments, maintaining accurate patient medical records, and cashier duties

• To keep track of stock levels and making orders

• Listen to customers' needs to determine their preferences

• Service oriented and customer focused

• To perform any other ad hoc duties assigned

Requirements:

• Fresh graduates from beauty schools are welcome to apply

• Minimum 2 years of relevant experience in aesthetic / beauty spa

• Good interpersonal and communication skills

• Possess positive attitude and willingness to learn

• Comfortable to converse in English and Mandarin

• Good initiative, team player and punctual

• CIDESCO / CIBTAC / ITEC / NSRS / NITEC / WSQ Beauty related qualifications

• Training and uniforms provided

• Convenient location

• 5-day work week (Closed on Sundays and PHs)

• Those who are able to start work within short notice will have an advantage

Job description

1. Admin / Accounts Duties (60%)

• Generate and clear outstanding payments for all outpatient invoices, including insurances (e.g Fullerton, AVIVA, Adept Health, etc)
• Generate billing, update tracking sheet & clear outstanding payments for all inpatient / hospital bills
• Handling and ensure timely submission of all insurance claims via their provider portal and to Finance in HQ
• Print out reports on outstanding bills / invoices of both private / e-private and corporate / e-corporate
• Submit and clearing of payments for MediClaim transactions
• Ensure time submission of mid and end month accounts to HQ
• Ensure the tax invoices from Parkway Lab / Radiologic Clinic are charged correctly PayNOW & TPA tracking
• Submit insurance claims via the portal and update tracking sheet
• Handle insurance & hospital queries
• Submit daily POS collection report to HQ (Account) on a weekly basis

2. Perform General Clinic / Reception Duties (30%)

• Register and triage of new and existing patients
• Perform height and weight measurement
• Handle of all incoming calls and patient’s enquiries
• Make and change appointment for patients
• Scan and attach of patient’s personal documents in CMS
• Collect of charge payment, such as NETS, VISA, AMEX, CASH
• Open and close the daily float for Cash Register and Petty Cash
• Close Point of Sale (POS) at the end of the day
• Preparation of Bank-In Cash (if any)
• Tallying of money in the Cash Register
• Settlements for NETS & Credit Card Terminal
• Daily input of fridge temperature

3. Any other duties assigned by the Doctors / Clinic Manager (10%)

Job requirement

• Candidate must possess at least a Primary/Secondary School/"O" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Adaptability and critical thinking skills in dynamic situations
• Tech-savvy individuals and the ability to learn new systems quickly
• Good interpersonal skills
• Able to commit 5.5 days work week (Half-Day Saturday)

Our client is specialized in the production and distribution of disposable medical devices.

• Handle the automation projects including equipment upgrade, and assembly process productivity initiatives.
• Lead the automation initiatives to ensure the machine design, cycle time, project lead time and cost meet the requirements.
• Work closely with cross functional teams to achieve equipment effectiveness and improve process capability through process enhancement and validation.
• Contribute to continuous improvement projects to minimize operational disruption and achieve productivity savings.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 5 years of experience in automation and assembly processes from Medical Device/Pharmaceutical industry.
• Strong knowledge on automation machine design and PLC programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Working hours: 5 days, 8:30am – 5:30pm
• Location: Buangkok
• Salary: $2200 - $2500
• Admin officer will be overseeing the daily administration for the institution

Responsibilities:

• Manage and oversee the scheduling / database / finance for the residents.
• Manage and oversee documents related to the residents.
• Manage and oversee the meal arrangement for the residents and shift staff.
• Attend to phone calls and visitors to the Hostel.
• Coordinate with MSF-appointed facility management representative, and manage facilities related matters
• Support other administrative functions, including supporting shift during an emergency.
• Manage staff welfare items, bookings of rooms, recording of meeting minutes, as well as security screening request and archive all results.

Requirement:

• Min Diploma in any field (Business Administration and Facilities Management would be strong advantage)
• Proficient in MS Word, Excel, etc

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Contract: 12 months

Location: Bendemeer

Responsibilities

• Assist in processing of entry approval housing verifications.
• Conduct verifications of documents including tenancy contracts.
• Attend to public enquiries via phone or email on processing related issues on entry approval for housing verification process
• Independently see through ad-hoc assignments which may include compilation of data sets or data reporting
• Conduct preliminary assessment for applications with unique circumstances and propose appropriate course of actions

Requirements

• Proficient in Microsoft Office - Excel & Outlook
• Strong writing and communication (verbal & written) dkilld
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Management Assistant Officer will be primarily responsible for assisting in the administration of the scholarships and bursaries offered at NUS College. The job scope includes evaluating applications, coordinating selection committees, and ensuring effective communication with students on the award and disbursement of scholarships and bursaries. The ideal candidate will have an excellent attention to details, a strong understanding of financial aid processes, and superb organisational skills.

Duties and Responsibilities

• Programme Management: Assist in the entire lifecycle of scholarships and bursaries, from application to disbursement, ensuring compliance with institutional policies and funding requirements.
• Application Processing: Review and assess scholarship and bursary applications, ensuring accurate and timely evaluation in accordance with established criteria.
• Committee Coordination: Organise and facilitate selection committees, guiding evaluation processes and ensuring transparent decision-making.
• Communication and Outreach: Publicise scholarship and bursary opportunities to current students through internal communication platforms.
• Advising Students: Provide guidance to students regarding scholarship and bursary options, eligibility criteria, and application processes; assist with resolving any issues or inquiries.
• Data Management: Maintain accurate records of applications, awards, and disbursements; maintain strict confidentiality of information on hand; generate reports for internal stakeholders and funding bodies.
• Collaboration: Work closely with the NUSC Development team to provide information for the purpose of donor engagement.
• Facilities Management: Respond to and assist with booking requests received and submit bookings of facilities overseen by the Student Life team via the Facility Booking System.
• Other Duties: Assist/back-up other Student Life team members administratively.

Qualifications

• Polytechnic Diploma or equivalent preferred, with at least 3 to 5 years of working experience.
• Meticulous, analytical, organised, resourceful, independent and enjoy challenges.
• Comfortable dealing with numbers
• Proficient in Microsoft Office applications, particularly in Microsoft Excel.
• Excellent interpersonal and communication skills, both written and verbal.
• Mature and adaptive and able to interact well with all levels of stakeholders.
• Must be a team player with the ability to build a collaborative working relationship with people at all levels.
• IT savvy and must be receptive to learning new systems and processes.
• Experience in the administration of scholarships, financial aid administration, or higher education is not required but preferred.

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong Logistics Hub

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Accountabilities:

• Ensure that expenses go through the proper channels and approvals, and documentations are in order.
• Attend to enquiry from suppliers/internal staff on invoices/ expenses.
• Data entry of invoices/payment for Branch (and Head Office from time to time), processing of internal claims and perform daily accounting functions such as bank reconciliation and journal entries.
• Perform prepayment and accrual schedules, inter-company settlement, as well as other reports for month-end closing purposes.
• Prepare monthly budget holder reports.
• Liaise with the bank on corporate credit card matters
• Preparation of quarterly GST and regulatory return
• Assist Head Office with regular tasks (e.g. Daily P&L, Bank Reconciliations, Management Account)
• Liaise with auditors
• Any ad-hoc tasks that may be assigned from time to time.

Person Specification

Education and Experience

• Degree or equivalent in Accountancy.
• Part/ Fully qualified accountant (ACCA/ CPA/ ISCA).
• At least 2 years of working experience preferably in similar role.
• Experience with Statutory and Regulatory reporting and Xero application will be an advantage.
• Proficient in Microsoft Excel (can maintain and perform functions/ pivot spreadsheets).

Personal Qualities

• Team player who is able to work well with others at all levels within the company and can manage their workload unsupervised.
• Analytical with strong administrative ability and a critical eye for detail.
• Good interpersonal skills and communication skills.
• A motivated and flexible individual who has the desire to develop within the role.

Work location: Outram

Job duties:

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes.
• The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinize the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyze the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9311

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Responsibilities:

• Manage public relations matter and reach out, engage, educate and liaise with property owners, occupiers and residents on all matters relating to the project
• Manage the team of PRO engaged by the contractors
• Develop, coordinate and supervise the public relation programme for the project

Requirement

• Diploma in Mass Communication or Public Relation
• At least 3 years of relevant experience as a Public Relation Officer in the construction industry
• Able to work independently and in a fast moving environment
• Contract role

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

about the company
Our Client is a renowned Private Bank with global footprints.

about the job

• AML Onboarding and Periodic Review: Conduct thorough Anti-Money Laundering (AML) reviews for high-risk clients during onboarding and subsequent periodic reviews.
• Transaction Monitoring: Review and investigate alerts escalated by the transaction monitoring team, identifying potential suspicious activities.
• Investigation and Reporting: Investigate suspicious activities, gather relevant evidence, and document findings for regulatory reporting purposes.
• Compliance and Regulatory Advice: Provide guidance and support to business and support functions on compliance with AML regulations and best practices.
• Regulatory Awareness: Stay current on new and evolving financial crime regulations and assess their impact on the organization

skills and experience required

• >3 years of compliance experience
• Understanding of Private Banking environment
• Team player
• Ability to multi task
• Good time management skills

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609 | R21100955)

Job Description:

The CEO of Mansion 7 will be responsible for providing visionary leadership and strategic direction to ensure Mansion 7 remains a leader in the luxury/hospitality industry. The CEO will drive operational excellence, customer satisfaction, and business growth while maintaining the unique character, elegance, and quality associated with Mansion 7. The role requires a results-driven leader with a deep understanding of high-end hospitality or luxury sectors and an ability to innovate, expand, and oversee multiple areas of the business.

Key Responsibilities:

1. Strategic Leadership:Develop and implement strategic plans to advance Mansion 7's mission, vision, and long-term profitability.
   Collaborate with the Board of Directors on business growth opportunities, market expansion, and new ventures.
   Shape and uphold Mansion 7’s luxury brand identity and reputation.
2. Operational Management:Oversee day-to-day operations to ensure smooth functioning across all departments (e.g., front-of-house, back-of-house, guest services, marketing, and finance).
   Drive operational efficiencies while ensuring a world-class guest experience.
3. Financial Stewardship:Manage the overall financial performance of Mansion 7, including budgeting, financial planning, and forecasting.
   Lead initiatives to improve profitability while maintaining the high standards of luxury expected from guests and clients.
4. Team Leadership:Build, mentor, and lead a high-performing executive team.
   Promote a culture of excellence, innovation, and collaboration among all employees.
5. Business Development:Explore and implement new revenue streams, partnerships, or market expansions that align with the luxury brand.
   Identify trends and opportunities within the hospitality or luxury sector to ensure Mansion 7 remains competitive.
6. Brand and Customer Experience:Maintain and enhance Mansion 7’s reputation as a leading luxury destination by consistently delivering exceptional guest experiences.
   Oversee marketing, public relations, and customer outreach initiatives to promote Mansion 7 in targeted markets.
7. Stakeholder Relationships:Build and maintain strong relationships with stakeholders, including investors, partners, and the Board of Directors.
   Serve as the primary representative and spokesperson for Mansion 7.
   

Job Requirements:

1. Experience: Minimum of 10-15 years of leadership experience, with at least 5 years in a CEO or senior executive role in the hospitality or luxury industry.
   Proven track record in managing luxury brands, hotels, restaurants, or high-end service businesses.
   Experience overseeing large-scale operations and managing diverse teams.
2. Automation: Experience with technology and be able to innovate software AI solutions to improve Mansion 7's operations and productivity as well as enable the overall industry with cutting edge solutions.
3. Education: A Master’s degree (e.g., MBA or MSc) or an advanced qualification in management or leadership or technology is required.
4. Skills and Competencies:Visionary Leadership: Ability to provide clear strategic direction and inspire the entire organization.
   Financial Acumen: Strong understanding of financial management, including budgeting, forecasting, and profit maximization.
   Operational Expertise: Deep knowledge of day-to-day operations in luxury or hospitality sectors.
   Brand Stewardship: Experience managing and growing a luxury brand while ensuring consistency in guest experiences.
   Innovative Thinking: Ability to drive innovation and implement new ideas to keep the business competitive.
   Exceptional Communication Skills: Strong verbal and written communication skills, with the ability to influence key stakeholders and represent Mansion 7 at high-level forums.
5. Personal Attributes:Charismatic leader who can command respect and loyalty from teams and stakeholders.
   High emotional intelligence (EQ), with the ability to manage people and situations diplomatically.
   Results-oriented, with a passion for delivering excellence in a fast-paced, luxury environment.
   Strong sense of responsibility, integrity, and ethics.
   

Key Performance Indicators (KPIs):

• Business growth (measured through revenue, market share, or expansion)
• Profitability and cost management
• Guest satisfaction and loyalty metrics
• Team performance and employee retention
• Successful execution of strategic initiatives
• Brand growth and market recognition

This role offers an exciting opportunity for a dynamic and experienced leader to take Mansion 7 to new heights, ensuring its position as a premier luxury destination while innovating for the future.

ROLES & RESPONSIBILITIES

Chartering

· Chartering out the vessels operated by company

· Chartering in vessels from the market for company’s own cargoes & program.

· Calculating owner estimate for charter in/out (Voyage Charter, COA, TC)

· Preparing in principal approval for charter in/out to management.

· Preparing tender summary for charter in/out.

· Negotiations, preparation of fixture recaps and charter parties.

· Through knowledge of charter party clauses, terms, and their implications.

· Maintain and update and manage the list of all potential customers, brokers and ship owners who are potential customers of the company.

· To liaise with brokers, owners, charterers, logistics service providers alike on a regular basis to understand market sentiment and competition.

· Keep abreast of the latest fixtures and market sentiment by word of mouth (including telephone) and reading market reports.

· Market development and customer relationship management and network development with traders, cargo owners and vessel owners.

Operation

· To ensure proper operation of controlled vessels during employment TC or spot and maximize performance, time charter equivalent (TCE), always following global standards and international regulations.

· Undertake voyage planning to meet international regulation and charter party.

· Respond to vessel issues, customers’ requests, terminal, agent

· Communicating with charterers, brokers, agents and vessels regarding voyage orders, vessel itineraries, etc.

· Handle bunker and route optimisation.

· To ensure vessel deployment, operations improvement, and cost optimisation.

· Provide voyage instructions to vessels, review stowage planning, coordinate agency appointments, review PDAs and FDAs, monitor vessel cargo operation, at sea and in port.

· Monitor vessel performance during voyages i.e. speed and consumption.

· Handle questionnaires, certificates, LOIs, LOPs, and all relevant supporting data.

· Update company database with required information with regards vessel and voyage performance.

· Assist in ship chartering issue i.e disputes, claims, computation for freight, demurrage & laytime, and other claims.

· Responsible for following up on post fixture activities.

QUALIFICATIONS

· Bahelor's Degree or equivalent. Bachelor in Ocean Engineering/Mechanical Engineering/Industrial Engineering, with 5-8 years experience in Shipping Chartering/Operation tanker vessels

· Good knowledge of Charter Party terms.

· Good knowledge in freight cost and charter hire calculations

· Good negotiation skills and have a good understanding of market conditions.

· Good planning and execution skills in voyage operations.

· Conversant with Master, Agent, Charterer, Terminal, and other requirements.

· Able to work irregular hours to attend and ensure timely operation is in compliance to charter party.

· Proficiency in English both written and spoken, good working knowledge of Microsoft Office.

· Data entry and responsible for proper filing, reporting, and sorting of operation documents.

Job Type : Full Time, Contract Basis

Expected Salary : Sgd XXXXX/month (will commensurate according to experience and qualifications)

Duties & Responsibilities:

· Keeping up with all the email correspondence

· Meet and greet premium guests who check in at Guest Services Lounge for their flight;

· Manage feedback received from guests in person, via call and email;

· Collate compliment / complaint / feedback statistics into monthly reports;

· Perform rotating shift work;

· Assist Operations Team when required;

Any other duties as assigned by superior

Qualifications, Knowledge & Experience:

· GCE ‘O’ or ‘A’ Levels or its equivalent;

· Minimum 2 yrs of relevant working experience in similar role in customer service;

· Excellent communication and interpersonal skills;

· Pleasant and outgoing disposition;

· Proficient in MS office & Internet.

The successful applicant will work as part of the library team assisting in the general administration of the library and care of its resources including the cataloguing of library resources, running the circulation desk, and creating a welcoming and well-ordered environment. They will encourage students’ curiosity and independence when using the library space.

Requirements:

• Minimum Diploma holder or equivalent (advantageous to have skills and qualification in Library & Information Studies)
• Good organisational, interpersonal and customer service skills
• Proficiency in library related technologies (software and hardware) and Microsoft Office Applications
• Good research skills or an interest in design & technology in a library setting will be an added advantage
• Experience working with students aged 11 – 18 in an international school context would be an added advantage
• Able to work independently as well as a good team player with good initiative

Key Responsibilities

1. Provide and manage information, resources and services that satisfy the varied needs of our users

· Be familiar with the automated library resources management system and use the different modules confidently, including circulation, cataloguing and stock taking.

· Support the Head of Library to provide quality customer and information services for patrons in both the library’s online and off-line environment.

· Work any work shifts allocated in the Senior Library, including a twice-monthly late shift, as circumstances require.

2. Create a safe, stimulating and aesthetically pleasing environment for our community

· Maintain the physical environment throughout the day and help create an atmosphere conducive to the effective use of the library.

· Collaborate with other Library team members to offer activities/special events and help maintain the library’s display areas and online presence.

· Build a positive rapport with students; treat them with care, understanding and respect; support their learning.

· Be proactive in managing student behaviour in compliance with the school’s code of conduct.

· Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

3. Promote a reading culture and provide opportunities for users to engage in literature enrichment activities

· Support and promote a reading culture in the library by becoming familiar with resources and participating in author visits.

4. Collaborate with teachers in designing strategies that develop information literacy skills

· Develop own skills in information literacy and help those in the Tanglin community conform to school referencing standards.

· Work with individuals or small groups to enhance their information literacy skills.

5. Maintain a perspective of the whole school within the international community.

· Maintain the school’s standards regarding professional dress and behaviour.

· Work with the Head of Library to become involved in whole school activities.

· Develop an awareness of the library programme and the curriculum it supports.

· Understand the need to support students, teachers and parents as patrons of the library.

6. Embrace the Learner Profile for students, staff and the Tanglin community

· Collaborate with members of the Library team to ensure a smooth co-ordination of tasks.

· On an annual basis complete the Review and Development exercise and undertake identified development opportunities.

· Adopt a lifelong learning approach, participate in Professional Development opportunities and share expertise.

· Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

7. Technology

· Operate and maintain library technologies including websites, social media and curation tools, as well as design and technology related tools from the library’s makerspace.

· Participate in continuing professional development to remain current with library related technologies.

Personal Attributes

· Have a positive attitude towards the students, teachers and the Tanglin Community.

· Pleasant disposition with excellent interpersonal skills, organisational and communication skills.

· Able to work independently as well as a good team player with good initiative.

· Have a disciplined approach to timekeeping and attendance.

· Maintain a standard of personal presentation in keeping with the role.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff nd volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

5-day week with annual leave entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Work together as Cash & CS Officer to support our client in their day-to-day operation on ground. The Officer will support the members of the public by providing customer service, problem solving, and to assist in managing of the transaction payment methods pertaining to Vehicle Entry.