• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all works including all civil and architectural works, plumbing, sanitary, drainage, irrigation and sewer system, commuters facilities, road works, trial trenches and utilities diversion etc.
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems systems and gantry crane and submit evaluation report endorsed by a PE
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works associated to micro-tunneling and mining, Flyover works, sewer diversion (including shaft construction and pipe-jacking operations.

Requirements:

• Diploma or Degree in Civil and Structural Engineering
• At least 4 years’ of experience, of which 3 years experience in either geotechnical works or airport construction.
• Possess a valid RTO cert by IES Singapore

Medical Sales Representative [3770]

• Working Days: 5 days’ work week
• Working Hours: 8:30am-5:30pm (Mon-Fri)
• Office Location: Sin Ming Lane
• Salary: $2500 - $3500

Responsibilities:

• To work with surgeons and healthcare professionals.
• To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
• To Identify the needs of new prospects and develop appropriate responses
• To Cross-sell additional products or manage new product introductions as they become available
• To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
• To Maintain training in product features/benefits, and other critical business applications
• To Collect competitive data and remain current on industry, customer, and competitive trend
• To Participate in professional association meetings and support cases outside of regular business hours, as required

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Main Duties & Responsibilities

• Manage the corporate identity and all its brand assets

• Develop collaterals and bring consistency across all platforms with the new corporate identity

• Build the brand image through sound conceptualization and execution of publicity materials, marketing collaterals, newsletters, etc. in accordance to the group’s communications strategy

• Drive and develop innovative design concepts that cross multiple channels ranging from print, digital and social media

• Produce collaterals, publicity materials and newsletters, in response to the brief, from conceptualization to execution to final production for various platforms

• Propose forward-thinking design ideas

• Work closely with other offices in the team, internal stakeholders, communications colleagues from other entities as well as appointed vendors in alignment with the brand image and standards.

• Undertake other communications functions, duties and projects such as events management, photo shoots, video shoots, Etc.

• Handle logistics and operations in relation to events like Baby Fairs and Seminars.

• Updating / Revamping website

• Directly responsible for all marketing and market development activities in line with company strategy.

• Specific tasks will be focused on driving business and building our competitive position across the O&G clinics, hospital and other relevant accounts, ensuring clear strategic direction, value and positioning.

• Develop and execute marketing plans.

• To manage and improve lead generation campaigns, measuring results.

• Produce marketing materials on time and in budget.

• Develop and implement effective marketing campaigns and activities such as workshops, seminars,

webinars, direct marketing and work with sales, key doctors and hospitals.

• Overall responsibility for brand management and corporate identity.

• Review and respond to social media comments, communicate any major issues to appropriate business owner.

• Capture all media enquiries and send to Client Services / CRM team to respond.

• Responsible for compiling and interpreting market trends, customer needs, and competitive information.

• Communicate, inspire, motivate and involve sales teams and part-timers as appropriate to ensure successful execution of strategy.

Requirements:

· Diploma/Degree Marketing, Design or related fields

· A strong portfolio of illustrations or other graphics

· Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop. After Effect, XD, Dreamweaver a plus)

Interested candidates please send in your resume to:

[email protected]

Valerie Yong Kian Fung

R1103704

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted

Responsibilities

• Handle and process incoming and outgoing calls.
• Provide information to guests on enquiries with regards to the services in the resort.
• Assist and follow up on calls, including coordination with different departments.
• Ensure all calls are handled promptly and professionally.
• Knowledge of Chinese dialect is essential to provide assistance to our Chinese guests.

Requirements

• Minimum GCE 'N' Level
• Preferably with 1 to 2 years’ experience in Call Centre.
• Pleasant and friendly mannerisms, with the ability to treat people with respect under all circumstances.
• Able to perform shift work, including working on weekends and public
• Proficiency in Chinese dialect to communicate fluently with Chinese guests.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Senior Purchasing Officer / Assistant Purchasing Manager with Conrad Hotels & Resorts assists in ensuring that all Food & Beverage purchases meet the requirements of the Hotel in terms of availability, quantity, quality and price.

What will I be doing?

As a Senior Purchasing Officer / Assistant Purchasing Manager, you ensure proper and effective communication channels are in place so that the Purchasing Department can accurately stock goods and other equipment for the hotel. You will assist the Purchasing Department in its efforts to manage the purchase of all Food & Beverage goods and equipment that the hotel requires. Specifically, a Senior Purchasing Officer / Assistant Purchasing Manager will perform the following tasks to the highest standards:

• Assist the Cluster Director of Purchasing in purchasing the right goods and materials at the right price, at the required quality, and in the right volume to ensure a cost-effective approach to purchasing within the hotel.
• Work with internal and external customers to ensure smooth lines of communication so that all requirements are met effectively.
• Prepare orders in line with business requirements.
• Work closely with the Department Heads to ensure effective stock control.
• Work closely with the Chefs, Director of Food & Beverage and other operations department to purchase the highest quality products while constantly searching for most competitive price.
• Handle daily routine purchasing functions and ensure that goods and services are ordered as specified and that they are procured at the right price, quality and made available or delivered to the hotel at the specified delivery dates.
• Assist in the expeditious processing of market lists including beverage orders and purchase requisitions received from the Food & Beverage departments and in obtaining pricing and quotes from suppliers/vendors.
• Assist in negotiating with representatives of suppliers/vendors for key items of product lines and determine that quality and prices of merchandises are competitive, in consultation with the Cluster Director of Purchasing.
• Maintain and Issuance of beverage stock including month end inventory
• Assist in providing high level of system assistance to each department and work closely with the Department Heads in surveying the market for quality and best prices. Keep the Cluster Director of Purchasing updated with developments and progress at all times.
• Ensure all local and corporate policies, rules, internal controls and procedures and safeguards as they relate to the Purchasing Department are complied with.
• Perform duties and projects that may be assigned by the Cluster Director of Purchasing from time to time.

What are we looking for?

A Senior Purchasing Officer / Assistant Purchasing Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A passion for organization and accuracy in all aspects of work
• A passion for building strong relationships with internal and external customers
• Excellent communication skills
• Proficient in both English and Mandarin to meet business needs.
• Proficiency with computers and computer programs, including Microsoft programs
• Possess system skills in Check SCM, preferred
• Well versed in Food & Beverage products knowledge
• At least 4-5 years procurement experience in Hotel industry, preferred
• Flexible in relation to work hours, especially at month end and during stock take.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• Position: Clinic Assistant (Mount Alvernia/Gleneagles/Thomson Medical) - Up to $3200 + Bonus
• Location: Mount Alvernia/GlenEagles/Thomson Medical
• Working Hours: 5.5 Days | Mondays to Fridays 9am to 6pm AND Saturdays 9am to 12pm
• Salary (commensurate with experience): Up to $3,200 + Performance Bonus + Annual Leave 14 Days + Medical/Dental Benefits $500/year
• Duration: Permanent Industry: Women’s and Children’s clinic

Responsibilities:

• Handle front desk related matters.
• Eg Customer enquiries and cashiering
• General administrative duties in the clinic assigned by the clinic supervisor/manager
• Provide administrative and logistical support to the clinic
• Other ad hoc duties assigned

Requirements:

• Must have previous related experience as Clinic Assistant
• Must be bilingual in English and Mandarin to liaise with Chinese customers who can converse in Mandarin only Good communication skills and customer service oriented
• Candidates who can commence work immediately will have an added advantage

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Taking appointments. Registering of patients. Taking parameters of the patients like height and weight. Doing simple in house tests. Booking appointments for investigations to be done like X-Rays, CT scans, endoscopies, including hospitalisation etc. Bank in cash daily.

Dispensing of medications and collecting payments. Inventory check and ordering drugs. Chase unpaid invoices. Simple accounting and keeping clinic clean and tidy.

5.5 days workweek.

• Provide full spectrum support in HR duties including recruitment and selection, preparation of contract, orientation, employee relations, and manpower planning.
• Manage and process employee work pass in accordance with statutory requirements.
• Manage HR Administrative duties.
• Any others ad-hoc duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for the presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

· Warmly welcome and greet our members and their guests to our Club.

· Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries

· Attend to phone inquiries and ensure all reservations are confirmed

· Maintain good guest relations at all times

· Attend to the needs of the customers professionally

· Ensure daily operations in Front Office run smoothly

· Positive attitude with an outgoing personality

· Well-groomed and takes pride in looking good

· Great communication and excellent customer service skills

· Perform any other ad-hoc duties as assigned

Working place at Raffles Place

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Shangri-La Rasa Sentosa, Singapore

We are looking for a Senior Technical Officer (Electrical / Mechanical) to join our team!

As a Senior Technical Officer (Electrical / Mechanical), we rely on you to:

• Maintain electrical and mechanical plant & equipment of the hotel
• Assist in assigned work requests within the hotel
• Highlight technical issues that require attention
• Support Duty Engineer in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

LOCATION: BUANGKOK

BACKGROUND

Embark on a Rewarding Career in Welfare Home as an Personal Care Officer.

The Personal Care Officer will take care of the operation activities within the Home, ensuring smooth operation daily. The Personal Care Officer will also ensure the safe custody of the Residents and provide quality standard of care through the coordination of Home programs and activities. He/she will support the Management team in developing a flexible and sensitive approach to service delivery.

DUTIES & RESPONSIBILITIES

• Security and Maintenance of Home
• Safe custody of Residents
• Daily Welfare and Care of Residents
• Conduct daily Programmes and Activities
• Individualized Care Plan and Case updates
• Record, Administration, Incident Reporting
• Emergency Contingency Plans
• Able to work 3-rotating shifts (AM, PM and Night), including weekends

Technical Competencies:

• Collaborative Practices Across Disciplines and Sectors
• Emergency Response and Crisis Management
• Individual and Cultural Diversity

Core Competencies:

• Interpersonal Skills
• Problem Solving
• Service Orientation

Characteristics:

• Wiling to listen and learn
• Passionate with his work
• Independent in his line of duty
• Able to work 3 shifts including night duty

Reporting to the Condominium Manager/ Site Manager, you will assist in the day to day operations matters within the estate.

Job Responsibilities:

· Fully responsible for the day to day operation of the building / condominium

· Coordinate all maintenance and administrative staff assigned to the building / condominium

· Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors

· Coordinate personnel of providing maintenance, finance, security, fire safety and car park management

· Ensure all contract works/ routine servicing are carried out accordingly as specified in their contract agreements.

· Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender

· Co-ordinate council meetings and Annual General Meetings

• Any other duties or ad-hoc projects as assigned by superior

Job Requirements:

· Polytechnic Diploma/ Certificate in Property or Facilities Management or related discipline

· Minimum 2 years of relevant working experience

· Applicant must be willing to work 5.5 day work week

· Good team player with excellent interpersonal, communications and negotiation skills

· Ability to do some hands-on work on site

· Ability to multitask and handle pressure

· Good administrative and computer literacy

Job Responsibilities:

· Meet Clients requirement in all aspect of Property Management

· Project coordination in residential/commercial strata development

· Responsible for day to day operations of assigned sites

· Manage and supervise staff of assigned properties

· Assist superior to plan, execute and supervise all facilities management and operational activities

· Plan, execute and supervise all facilities management and operational activities (for managerial role)

· Maintain a continuous and long term relationship with existing clients (for managerial role)

· Manage and retain projects within the set financial criteria (for managerial role)

· Prepare and chair Annual General Meetings (for managerial role)

Job Requirements:

· Diploma or Degree in Estate/Facilities Management or related discipline

· Previous experience in managing condominiums, industrial or commercial buildings

· Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance and Strata Management (BMSM) Act

· Candidates with own transportation will have an added advantage

· Attractive Salary commensurate with experience

· Results driven personality

· Good interpersonal, communication and leadership skills

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade
• Good communication & interpersonal skills

Key Responsibilities:
1. Inbound and Outbound Calls:

• Handle customer inquiries, complaints, and billing questions with the highest degree of courtesy and professionalism.
• Conduct outbound calls as necessary, such as follow-up on customer issues or informing customers of new products or promotions.

2. Customer Issue Resolution:

• Identify and assess customers’ needs to achieve satisfaction.
• Resolve customer complaints via phone, email, or social media, ensuring resolution and customer satisfaction.

3. Information Management:

• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.

4. Product/Service Knowledge:

• Be knowledgeable about the products/services available to inform and assist customers effectively.
• Take the extra mile to engage customers, providing additional information and guidance as needed.

5. Team Collaboration:

• Work collaboratively with team members, sharing feedback and insights from customer interactions.
• Participate in team meetings and training sessions to continually improve service quality

How to Apply:
Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei
CEI No: R23117784
Recruit Express Pte Ltd
EA Licence No: 99C4599

As a Trainee Officer (Baggage), you will supervise baggage operations to ensure baggage are dispatched to aircraft in a timely manner as per airlines' requirements or stipulations by the aviation authority.

- A local diploma in any discipline
- Experience in the aviation industry would be an added advantage
- On-the-job training would be provided
- Able to work rotating shifts
- Possess good coordination, problem-solving and communication skills

- $5000 joining Bonus

-Terms and condition applies

• Position : Outbound Call Centre Officer (Relevant Exp Req/Office Hours/Bukit Merah)
• Location : Bukit Merah Central
• Working hours : 9:00am - 6:00pm (Monday - Friday)
• Salary(commensurate with experience): Up to $2800 + AWS + 14 Days Annual Leave
• Duration : Permanent
• Industry : Healthcare

Main Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts
• Ad-hoc duties as assigned

Requirements:

• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Establish and manage partnerships with stakeholders, volunteers, donors, and supporters to ensure quality services for clients.
• Strengthen relationships with current volunteers, contributors, and supporters, including corporations, churches, and individuals.
• Focus on educating the community and society on the importance of a healthy family environment in raising well-adjusted children.
• Increasing the number of volunteers and donors, maintaining close communication with them, and managing donations to ensure they receive assistance.
• Create a fundraising strategy, implement policies, conduct fundraising events, and evaluate event outcomes.
• Managing volunteer placement, educating volunteers on satisfaction, training, and matching.
• Supports and advocates the vision, mission, values, work, and ministry among churches, the community, and society.
• Build a strong brand through various outlets, managing publication distribution, and performing other tasks as assigned by the Head of Home.

Requirements:

• With 1-2 years of experience in related working experience.
• Strong interpersonal skills and organizational skills
• Able to prioritize and manage tasks.

With strong team management and leadership skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R22109637

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Assist to plan pallet build-up/cargo loading of each flight for efficient space utilization

• On-site attendance of warehouse/ramp to ensure maximum uplift and minimize off-loading

• Co-ordinate with appointed ground handling agent for operational matters

• Generate post-flight reports

• Monitors shipments for on-time delivery and notify destinations when trailers will arrive late

Requirements

• Minimum 1-2 years experience in airfreight or related field

• Have good knowledge of airline cargo operations

• Familiar with freighter and passenger aircraft cargo build-up/loading

• Able to work independently

• Good command in both written and spoken English for handling English speaking people

• Fresh graduate can also apply

JOB TITLE

System Administrator – IT Infrastructure Support

PURPOSE OF JOB

Support the system and network administration for all IT systems thus providing a reliable platform and foundation for all IT business applications. Responsibilities include efficient and effective performance of all computer hardware, operating systems, cabling, networks and communication and IT infrastructure.

JOB FUNCTION

1. Responsible for Level 1 & 2 IT Infrastructure support, and all aspects of desktop PCs, notebooks, printers, and other peripherals which includes implementation, patching, installation and configuration.
2. Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.
3. Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.
4. Document, track, and monitor issues in a ServiceNow helpdesk ticketing system to ensure timely resolution.
5. Support and maintain end users account information including rights, security and systems groups.
6. Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.
7. Manage and update all IT assets records periodically.
8. Maintaining and supporting hardware, software and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of PC hardware and software.
9. Conduct periodic maintenance, audit and compliance for desktop PCs and notebook.
10. Providing support for all office automation products, off-the-shelf application packages, users computing functions and email messaging.
11. Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.
12. Ensuring computer and information security by implementing relevant procedures and standards.
13. Periodic update all Desktop PCs and notebooks to latest security patches and firmware. Conduct regular or quarterly end users’ computer audit and preventive maintenance.
14. Any other work assigned.

INTERACTION

Interfaces with end-users, technical support personnel in the corporation and HQ.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 3 years working experience in the IT industry. Should be a team player and a reliable, responsible and diligent person that possesses initiative.

• Min. 3 years hand-on experience in administrating Windows Active Directory, DHCP, DNS, MS Exchange, MS Azure and other system related equipment.
• Min. 2 years hand-on experience in maintaining and troubleshooting Cisco network equipment’s, Global Protect VPN and Aruba wireless devices.
• Min. 2 years hand-on experience in managing and configuration of COMMVAULT, Solarwinds, Microsoft Defender, Azure Intune, Endpoint, Microsoft Authenticator, OKTA, OneDrive etc.
• Min. 2 years hand-on experience in Virtualization Technology, VMware, Citrix and SharePoint.
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management, Service desk skills.