Our client, one of world’s largest financial services institutions is looking for:

Product Manager

Responsibilities:

• Participate in the testing and implementation of system-related initiatives and enhancements.
• Manage and address first-line customers issues, complaints and inquiries within the stipulated service level agreement (SLA) timelines
• Collaborate closely with operations team on manual processing and adjustments of transactions.
• Initiate process and customer journey improvements for Unsecured Loan products .
• Propose and execute campaigns for unsecured loans products and services.
• Draft marketing content, terms & conditions and messaging related to Unsecured Loan products
• Work closely with the tech team to identify system-related issues and explore solutions.
• Support regular reporting, ad hoc tasks and administrative matters.
• Collaborate with support units to study and analyze data related to UL products.

Requirements

• Bachelor’s degree or equivalent.
• Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.
• Self-driven and able to work independently under tight timelines.
• Strong communication skills with the ability to collaborate effectively as a team player.
• Well verse in Microsoft office productivity applications.
• Capable of managing and working with multiple stakeholders.
• Willingness to work overtime during system testing and implementation phases.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Product Manager”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R154398

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

We are seeking an independent and responsible individual to join us as a Sales Manager. We are looking for a highly adaptable professional with strong interpersonal skills, capable of building rapport and connecting effectively with clients.

As a Sales Manager, you will play a pivotal role in driving our company's growth. Your responsibilities will include:

• Developing and implementing effective sales strategies.
• Building and maintaining strong client relationships.
• Assisting in creating unique branding angles to differentiate our offerings.
• Expanding our clientele and exploring new market opportunities.
• Supporting impactful marketing campaigns to strengthen our market presence.
• Crafting compelling sales pitches that resonate with target audiences.

This position requires dedication, creativity, and a strategic mindset to bridge the gap between our sales and marketing efforts. If you're passionate about driving business success and making a tangible impact, we’d love to have you on our team.

Key Responsibilities:

• Manage Sales Pipeline: Oversee the existing sales pipeline while actively developing new business opportunities.
• Market Analysis: Identify trends, customer needs, content themes, talent, locations, and popular gaming events to build short-, medium-, and long-term sales pipelines.
• Contract Negotiation: Draft and negotiate business contracts, coordinating with team members, talent representation, and brand partners.
• Client Relationship Management: Facilitate and coordinate detail-oriented needs, establishing long-term, trusted relationships with clients and agencies.
• Industry Expertise: Demonstrate a strong interest in pop culture and an in-depth understanding of the esports and gaming landscape across all categories.
• Process Optimization: Regularly review talent processes and practices to enhance profitability and improve efficiency.
• Proposal Management: Manage the proposal response process, including detailed quotations, content creation, and inputs from various sources.
• Lead Generation and Screening: Generate new leads, screen potential business opportunities, evaluate deals in line with company strategies, and lead pitch logistics.
• Strategic Sales Development: Develop and implement sales strategies to achieve and exceed revenue goals.
• Business Development: Identify new business opportunities and build strong, long-lasting relationships with clients, partners, and key stakeholders.
• Sales Cycle Management: Manage the entire sales cycle, including lead generation, presentations, negotiations, and closing deals.
• Pipeline Maintenance: Maintain and update sales pipelines while providing regular reports and insights to the management team.
• Proposal and Partnership Development: Take the lead in developing proposals and presentations to create and nurture opportunities and partnerships.
• Cross-Team Collaboration: Collaborate with product and creative teams to align sales objectives with brand positioning and product offerings.

Qualifications:

• Proficient in both Chinese and English; proficiency in additional languages is a plus.
• 1–2 years of work experience in sales within a marketing agency.
• Strong communication skills across various channels, including phone, email, text, and in-person interactions.
• Excellent interpersonal skills with the ability to work effectively with diverse personality types.
• Commercially astute, with the ability to thrive in a fast-paced and dynamic environment.
• A collaborative mindset, capable of working efficiently in cross-functional teams.
• Strong project management skills with exceptional attention to detail.
• Team player

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Our Client:

Our client is a well-known chinese restaurant chain in the F&B industry, with multiple restaurants both locally and in the region. They are actively seeking an individual to join their expanding team, offering an exciting opportunity to become part of a dynamic group focused on achieving both corporate and individual success.

Key Responsibilities:

1. Operational Management:Ensure smooth daily operations, maintaining the highest standards of quality, cleanliness, and service.
   Oversee inventory management, including ordering, stock control, and minimizing waste.
   Monitor and manage all operational costs to meet budget targets.
   
2. Team Leadership:Recruit, train, and mentor a high-performing team across all departments, including kitchen, service, and support staff.
   Foster a positive work environment and promote teamwork and professional growth.
   Conduct regular performance evaluations and address any staffing issues promptly.
   
3. Customer Service Excellence:Ensure all guests receive a premium dining experience through exceptional service and hospitality.
   Handle customer feedback effectively and implement solutions to enhance satisfaction.
   Monitor guest trends and preferences to innovate and improve service offerings.
   
4. Compliance and Standards:Ensure strict adherence to food safety, hygiene, and health regulations.
   Maintain compliance with company policies and local regulations.
   
5. Strategic Planning and Development:Identify opportunities for growth and operational efficiency.
   Work closely with senior management to implement strategic goals and initiatives.
   

Qualifications and Experience:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• 5+ years of experience in restaurant or hospitality management, with at least 2 years in an operations management role.
• Strong understanding of restaurant operations, including kitchen and front-of-house processes.
• Excellent leadership, problem-solving, and decision-making skills.
• Proficiency in inventory management, financial planning, and staff scheduling.

Key Competencies:

• Exceptional interpersonal and communication skills.
• Ability to thrive in a fast-paced, high-pressure environment.
• Strong organizational skills with a keen eye for detail.
• Passion for delivering outstanding customer service and driving team performance.

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: [email protected]

Personal Data Protection Statement for Job Applicants:

Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Retail Manager

Occupation: Retail Manager

Job Descriptions & Requirements:

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities

· Achieve growth and hit sales targets by successfully managing the sales team

· Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

· Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

· Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

· Work collaboratively with the Sales & Marketing department to generate opportunities for new business.

· Build and strengthen relationships with existing and new customers to enable future bookings, including in-house promotions, sales calls

· Present sales, revenue and expenses reports and realistic forecasts to the management team

· Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

· Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

· Proven ability to drive the sales process from plan to close

· Strong business sense and industry expertise

· Excellent mentoring, coaching and people management skills

· Able to use basic computer hardware and software (e.g., personal computers, word processing software, internet browsers, etc.).

· Ability to work under pressure and meet deadlines

· Ability to work shifts, weekends and Public Holidays

· Ability to work longer hours with prolonged period of standing

Deputy Operations Director (International Business)

Compass Group is a global leader in food and support services. At Compass Group, we believe that food and service have the power to transform the lives of our customers, and we are committed to providing exceptional value and quality in everything we do.

With over 30 years of experience in Singapore, we have established ourselves as a trusted partner to some of the country's largest corporations, institutions, and government agencies. Our comprehensive range of services includes corporate dining, hospitality, cleaning, and facilities management, all delivered with the highest standards of safety, quality, and sustainability.

We are also committed to sustainability and environmental responsibility, and we strive to minimize our impact on the environment in all aspects of our business. From reducing food waste to adopting energy-efficient practices, we are constantly looking for ways to operate more sustainably and make a positive impact on the communities we serve.

Job Responsibilities:

• Manage and oversee the operations of units achieving financial goals

• Ability to development long and short term plan with the clients.

• Manage, build and maintain cordial relationship with clients.

• Conduct Monthly Business Review and Quarterly Business Review with client

• Lead and achieve customer’s satisfactory survey.

• Achieve KPI set by the client

• Responsible for the ah hoc event request by the client.

• Lead & supervise a team of staff to achieve goals

• Instill training and building people capability.

• Responsible for the respective sector financial performance

• Uphold the Compass Group’s Health, Safety & Environment (HSE) standards

• Ensure high level of food quality is served at the units.

• Responsible for the scheduling and deployment of manpower to ensure smooth operations.

• Requires travelling to multiples units

• Perform administrative duties

• Ability to execute Compass Group Business Continuity Plan

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures

• Maintain safe personal presentation standards

• Consult on health and safety matters

• Report all incidents and hazards immediately

• Complete all required HSE training

• Adhere to the site food safety plan, hygiene procedures and standards

HSE Policy / Procedure Documents:

• Compass Health, Safety and Environment Policy

• Employee Health, Safety and Environment Handbook

• Relevant Inspection Forms / SOPs / PWI

• Material Safety Data Sheet (MSDS)

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Food & Beverage Services

Management, Hospitality/Tourism/Hotel Management, Business Studies/ Administration/Management or equivalent.

• At least 5 year(s) of working experience in the related field is required for this position.

• Preferably specializing in Hospitality/Food & Beverage/Restaurant Service or equivalent.

• Excellent interpersonal and communications skills, able to liaise with all employees.

• Resilient & ability to perform under pressure excellent communications & interpersonal skill.

• Previous setting up of outlet experience an advantage.

Responsibilities:

- Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets

- Supervise, train and assist employees in customer service, store maintenance and product promotions

- Effective planning of monthly staff rosters to ensure optimal management of manpower strength

- Seek ways to better promote the store, the product line and service within the store

- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals

- Provide and analyse sales, profit and stock budgets/reports

- Implement training of employees to maintain productivity at all times

- Manage all controllable costs with a view to maintaining profitability

- Ensure the store remains clean and presentable at all times

- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service

Requirements:

- Minimum Diploma in any field

- Minimum of 4 years experience working in a retail environment, ideally in a supervisory role for 2 years

- Strong leadership and customer management abilities

- Customer service-oriented with in-depth knowledge of basic business management processes

- Excellent communication and interpersonal skills

Job Description

*Project Planning & project management

*Leading team members to make sure that all parties are on track with project requirements, deadlines, and schedules

*Liaise with authorities, consultants identify and resolve issues.

*Review appointment of subcontractors, suppliers and vendors recommended by Contract Department.

*Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements

*Candidate must possess at least a Bachelor's Degree in Civil Engineering

*Required skill(s): MS Office, AutoCad.

*At least 5year(s) of working experience in the related field is required for this position.

*Preferably Managers specializing in Engineering - Civil/Construction/Structural or equivalent.

*Proven experience in project management (Building and Civil construction).

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Job Description

• Prepare monthly detailed reports on buying/service subscription trends, customer requirements, and profits
• Undertake store administration duties such as managing store budgets and updating financial records
• Monitor inventory levels and order new items upon low stocks
• To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception.
• Regularly evaluates business processes, procedures, and systems, and makes recommendations as necessary
• Perform skin and body analysis for new and existing customers
• Exposures to diverse beauty treatments, including skin, face, body, slimming, hair removal, skin whitening, etc.
• Makes professional recommendations on products, treatments, and service packages to customers
• Responsible for staffing, staff development, and training
• Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation
• Arrange training programs and skill upgrading courses for company staff
• Responsibly for Sales and achieving Sales KPI and target
• Manage customer complaints on a timely manner

Requirements

• Minimum 3-5 years experience preferred
• Strong leadership capability in a fast-paced environment
• Excellent customer service skills
• Proficiency in MS office
• Able to work retail hours, weekends, and public holidays

Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Be actively involved in drinks menu development and maintaining updated and accurate costing of all drinks prepared and sold;

3. Oversee the organization of bar stock & ingredients; verifying all products are properly dated and organized for quality assurance;

4. Work closely with the company’s management on supply ordering, maintaining costs, floor efficiency & staffing;

5. Ensure all drinks preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

6. Actively respond to and handle guest problems and complaints;

7. Trains new employees on bar standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

8. Ensure proper purchasing, receiving and storage standards in the bar. Maintain high-quality levels of receiving, storage, production and presentation of food and drinks;

9. Ensure proper grooming and hygiene standards for all service staff;

10. Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

11. Assist the company in expansion plans.

Requirements:

• Excellent attitude and willingness to learn
• Display integrity and initiative
• Team player
• Good communication skills

Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Be actively involved in drinks menu development and maintaining updated and accurate costing of all drinks prepared and sold;

3. Oversee the organization of bar stock & ingredients; verifying all products are properly dated and organized for quality assurance;

4. Work closely with the company’s management on supply ordering, maintaining costs, floor efficiency & staffing;

5. Ensure all drinks preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

6. Actively respond to and handle guest problems and complaints;

7. Trains new employees on bar standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

8. Ensure proper purchasing, receiving and storage standards in the bar. Maintain high-quality levels of receiving, storage, production and presentation of food and drinks;

9. Ensure proper grooming and hygiene standards for all service staff;

10. Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

11. Assist the company in expansion plans.

Requirements:

• Excellent attitude and willingness to learn

• Display integrity and initiative

• Team player

• Good communication skills

• 3 years of related experience

Responsibilities:

Core Responsibilities:

● Plan, organise, and manage the execution of projects to ensure timely delivery within the established schedule and approved budget.

● Oversee all project activities and coordinate interactions between project teams and external entities to align with project goals.

● Manage project finances, including responsibility for profit and loss (P&L), monthly financial forecasting, and end-of-month financial reporting.

● Serve as the primary point of contact for all project-related matters for clients, government agencies, vendors, and other stakeholders.

● Collaborate closely with clients to manage project scope, schedules, deliverables, and budgets while maintaining strong client relationships.

Professional and Team Development:

● Recruit, assign, and monitor the progress of project team members, ensuring efficient utilisation of resources and optimal team performance.

● Conduct daily scrum meetings to keep track of project progress and assist the team in resolving any challenges.

● Provide both ad hoc and regular management reports on project status to upper management.

● Present project updates and strategic insights during regular Project Progress meetings.

Qualifications:

● Proven experience in project management, preferably in IT or related fields.

● Strong understanding of project management principles and best practices.

● Expertise in financial management, including P&L, budgeting, and financial forecasting.

● Excellent leadership skills with experience in managing diverse teams.

● Effective communication skills, with proficiency in English.

● Ability to manage multiple stakeholders and maintain strong client relationships.

● Experience in Agile methodologies, particularly in conducting scrum meetings.

Job Description & Requirements

REQUIREMENTS

• Work location Either East or North Side.
• Holding BMSMA Certification completed Module with BCA
• Looking for a candidate with relevant experience with MCST Building Manager / FSM
• Candidate with Fire Safety Manager Cert preferable.
• Minimum Diploma in Facility Management/Building Services.
• Preferred 3-5 years of work experience in Facilities Management/Building Services and Mechanical or Electrical Engineering.
• Possess good communication skills and can relate to different levels of people.
• Good Technical knowledge and experience in Facility Management.

JOB DESCRIPTIONS

• Manage a few site project no man site / man site
• Ensure that all fire and safety equipment in an establishment is in good shape always.
• Make sure that there are well-developed plans for easy evacuation of people in a building in the case of a fire outbreak.
• Conduct fire safety checks from time to time.
• Enforce safety codes and regulations/ guidelines within a particular organization.
• Assist the superior on all matters relating to the administration of the development, particularly on the Building and Common Property (Maintenance & Management) Act and the Building Maintenance and Strata Management Act.
• Assist the superior in upholding the Rules and Regulations and ensure compliance with the Building's statutory requirements.
• Keep the superior informed of all matters regarding the maintenance and management of the property and any change of regulations relating thereto.
• Preparing all documents (including the updating of all legal searches on title) for Annual General Meetings (AGM) and Extraordinary General Meetings (EGM) as required and as directed by the Client.
• Chaired the AGM for All site follow-up with council meetings and minutes of meetings.
• Attend to all follow-up matters.
• Attend promptly to all correspondence, statutory notifications, and inquiries on behalf of the superior.
• Liaise with developers, contractors, relevant government authorities, etc.
• Keep proper records of and attend to all complaints, queries, and suggestions made by subsidiary proprietors and/or their tenants and establish and maintain a good relationship with subsidiary proprietors and/or their tenants.
• Respond and attend to feedback complaints within 3 days.
• Daily routine inspection according to a weekly schedule.
• Handling daily operations of all matters on site.

Job Responsibilities:

• Research and identify potential clients and business opportunities.
• Seek out leads through various channels such as cold calling and building a client database.
• Establish and maintain strong relationships with clients.
• Negotiate terms, secure new business, and maintain existing business.
• Achieve and exceed sales targets set by the organization.
• Identify opportunities for market expansion and growth.
• Work with the operations team to ensure smooth service delivery.
• Generate reports on sales performance and market trends.
• Stay updated on industry changes and advancements.

Job Requirement:

• Relevant business development/sales experience in freight forwarding/logistics Industry
• Sales driven oriented personality
• Willing to travel within Singapore
  

Interested candidates may send their CV to Caris (Reg No. R1109826) at [email protected] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

Main Core Responsibilities

1)Met monthly HQ's sales budget for his/her assigned outlets.

2)Manage labour cost to meet HQ's budget for his/her assigned outlets.

3)Manage cost of good / operation cost.

4)Trainer and facilitator.

5)Ensure outlets and staff compliance company's SOP, code of conduct and regulation.

6)Outlets Hygiene to meet SFA guild line.

Intermediate Work (Middle Management Duties)

• Able to plan daily/monthly sales target to meet HQ budget, regular follow up and update on sales performance with outlet in-charge.
• Able to provide cost saving measurement for his/her area in-charge. Good understanding and knowledge on his/her outlet's past and present fast and slow moving items.
• Able to interview staff in a professional manner and recommend for hiring. Retension rate for his/her area above than company's average.
• Effectively manage and control Over-Time and Part-Time hour for his/her assigned outlet. Manage Labour cost within HQ budget.
• Able to manage outlet schedule independently, re-deploy staff effectively and fast. Able to shift in (Cover shift) if needed.
• Ensure outlet and staffs compliance with authorities regulation ( SFA licensing ) and abide to company's SOP, regulation and code of conduct.

Training Management

• Able to provide training ,coaching and evaluation for the progress and performance for Manager / Supervisor / Staff .
• Constantly giving ideas to upgrade and execute SOP and Operation issues when needed.
• A good role model and show management by example for fellow colleagues.

Job Requirements and Expectation:

1. Minimum 3 years in same field
2. Coversation and Basic PC skill
3. Positive and Willing to teach
4. Leadership and Managing skill
5. Honest and Cheerful