Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance Bonus are Available!!

Job Description:

- Upload and maintain accurate merchant details in the app backend system

- Work closely with merchants to gather necessary information and ensure data accuracy

- Design and create engaging campaign pages within the app to drive user engagement and transactions

- Optimize campaign content for maximum impact and effectiveness

- Collaborate with cross-functional teams to ensure a seamless user experience

- Monitor and analyze campaign performance to make data-driven decisions for improvement

- Provide support and training to merchants on using the app backend system

The Ideal Candidate

- Bachelor's degree in business, marketing, or a related field

- Proven experience in operations, marketing, or a related field

- Strong attention to detail and excellent organizational skills

- Proficient in using app backend systems and content management tools

- Ability to work effectively in a fast-paced, dynamic environment

- Excellent communication and interpersonal skills

- Data-driven mindset with the ability to analyze and interpret campaign performance metrics

- Experience working with merchants or in the e-commerce industry is a plus

What the role is

The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.

Job Responsibilities

• Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens’ insights.
• Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
• Uncovering citizens’ insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
• Designing and facilitating discussions on Service, Operations and Enforcement Management.
• Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
  Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.
  

Job Requirements

• We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in Service, Operations and Enforcement Management
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23921

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

• Managing the mailbox daily, responding to inquiries related to
• Work closely with vendor for on operational issues such as but not limited to Arrangement of ad-hoc group tours
• Booking system-related issues
• Ensure timely monthly report delivery by vendor
• Work closely with colleagues managing the booking system to ensure booking system runs seamlessly. Be the key person in charge of working with them to rectify issues related to the booking system
• Work closely with colleagues managing the booking system to ensure timely monthly report delivery
• Combined with the monthly reports provided by the vendor, he or she will tabulate the statistics and prepare reports for relevant stakeholders to keep them abreast of performance every month
• As the person managing the inbox, he or she will utilise in-depth knowledge of common inquiries to collaborate with the IT team on developing a ChatBot

Requirements

• Pleasure disposition and willing to learn
• Meticulous organisational skills and experience with Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Assess port agencies’ quotation from required port agents.
• Liaise with port agents and ship charterers on tanker movements.
• Coordinate pilot for Singapore inward, berthing, unberthing and outward passage.
• Monitor vessels’ status and movement on a daily basis.

Requirements:

• Diploma and above
• At least 2 years of operations/post fixtures experience with shipowners, charterers or shipbrokers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Manage and support development and enhancements of Silver Generation Division (SGD) related Systems and Applications

• Review systems for continuous process improvements and provide inputs to system vendor based on end users’ feedback.
• Participate in User Acceptance Test (UAT) to ensure new functionalities are sufficient and working properly to meet business requirements.
• Coordinate SGD’s User Access Management (UAM) to ensure smooth onboarding and offboarding to the system.
• Create and disseminate internal communications on system related matters to Satellite Offices.

Manage operations workflow and processes to support HQ and Satellite Offices’ ground operations

• Develop, review and improve work processes to support 17 Satellite Offices in executing daily operations smoothly.
• Develop, disseminate and document operational and schemes instructions/ processes to Satellite Offices.
• Plan, implement and support major SGD projects and pilots with a short timeline.
• Work with other HQ functions to implement data collection, progress tracking and analysis of data for projects.

Manage and support Satellite Offices, AIC Divisions and partners in initiatives to drive social-health integration outcomes at HQ level

• Develop, review and improve work processes to support 17 Satellite Offices, AIC Divisions and partners in new and ongoing initiatives.
• Develop, disseminate and document operational instructions/ processes of the initiatives to Satellite Offices.
• Work with Satellite Offices, AIC Divisions and partners to implement data collection, progress tracking and analysis of data for the initiatives.

Provide administrative and logistics support for Satellite Offices’ daily operations at HQ level

• Plan and coordinate timely administrative and logistical support for Satellite Offices.
• Support finance manager and perform monthly audit checks OPA preparation and payments.
• Support administrative duties assigned at HQ level.

Manage and provide support on AIC schemes-related matters and other related nationwide projects

• Ensure timely communication to Satellite Offices on schemes related matters.
• Ensure that process is applicable to Satellite Offices’ daily operations and work with organisation/AIC division administering the scheme to customise for SGD’s purposes.

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a Regional Vendor Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure of dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Operations Risk Manager, First Line Risk & Controls, Fintech

As key member of the Operations Department, you will be responsible for managing its’ risks and regulatory obligations:

Risk

Provide support and advice in relation to the risk framework and policies and processes

Support annual RCSA exercise

Test RCSAs to ensure fit for purpose prior to compliance audits

Update and maintain Key Risk Indicators

Collate KRI reports/results

Prepare risk dashboards for committees, reporting and management

Provide Operations specific support to other controls functions (e.g. for BCM exercises, tech risk assessments, fraud investigations, internal and external audits, regulator enquiries/inspections)

Compliance

Support Compliance team to ensure Operations team, staff and procedures align with applicable regulations covering regulatory compliance (MAS PSA, AML, CFT, Sanctions, etc.)

Work with second line to identify any controls gaps related to compliance above

Provide relevant documentation, reports, or further material to verify compliance, support investigations, etc.

Ad-hoc support for projects such as systems upgrades, process updates, change/transformation.

Advise/educate/train department members on compliance requirements, procedures, etc.

Requirements

Suit those with 5-7 years in banking/financial services audit, assurance, enterprise risk or ORM

Knowledge of banking/financial services operations well regarded

Well versed in risk management and internal controls

Compensation

$6kpm-$8kpm

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Job purpose:

To manage oversight and be backup for the unit’s transactions screening function, maintain oversight of policy and procedures for Trade Operations, Branch Operations, Operations, Governance and Control Unit (OGC) and to assist Country Operations Head in Operation matters.

Key responsibilities:

Transaction screening

• Providing guidance to the team
• Performing QA to ensure quality of work
• Back up for screening function
• Coordinating with Compliance to ensure screening standards are met and maintained
• Training of selected staff from other Operation units for screening function
• Apply or adapt sanctions knowledge or laws/regulations to tasks

Maintain oversight of policy and procedures for Operations units

• Keep track of due dates for policies and procedures and to remind respective units in advance to perform update
• Implementing and reviewing of policy and procedures for the units
• Propose workflow/policy and procedures improvements to Country Operations Head
• Creat, maintain and perform controls to ensure the 3 units’ adherence to policy and procedures
• To work with respective departments and SMEs to review changes in local regulations and the consequent impact on the unit’s policy and procedures to ensure adherence to local regulatory requirements

Supporting Country Operations Head on Operation matters

• To liaise with auditors, to work together with other Operation units as necessary to address points
• Be point of contact for Compliance on such related topics on behalf of Operation units
• To recommend improvements/report adverse events in Operations to Country Operations Head
• To be Country Operations Head delegate for committees as appointed
• To support decision making by Senior Management involving Operations by way of maintaining knowledge of events/incidence in Operations

Other tasks

• To perform documentation check before giving approval to Branch Operations for account opening, after all necessary sign offs obtained for account opening
• To act as checker for Branch Operations for remittances
• Any other task as assigned by Country Operations Head

Minimum qualifications:

Diploma/Degree

Minimum experience and skills:

• 8 years and above relevant experience in Operations and transactions screening, preferably in Corporate Banking with exposure to Trade Finance
• Have exposure to AML/KYC as 1st line or 2nd line of defence

Morgan McKinley is Your Gateway to Career Success.

Role Overview:

This position focuses on retail funds administration, supporting manufacturing and distribution for offshore funds in Singapore and Hong Kong. As an #OperationsAnalyst, you will ensure accurate processing, collaborates with stakeholders, handles fund transactions, and addresses operational queries. 6 months contract role highly renewable!

What We Offer:

Exposure to Investment Operations, established procedures, work-life balance, and a respectful, flexible work environment promoting employee potential.

Key Responsibilities:

• Support fund order collation and reporting

• Assist in new fund/share class launches and fund terminations

• Serve as the central point of contact for stakeholders

• Ensure timely dissemination of fund prospectus and investor notifications

• Oversee Semi-Annual/Annual Reporting Process

• Provide data for fund surveys and regulatory reporting

• Monitor Transfer Agent service vendor

• Identify and control operational risks

• Apply internal/external policies for Service Level Agreements and Key Performance Indicators

Skills and Experience:

• Bachelor’s degree in finance & Banking, Economics or Equivalent

• 1-3 years in Asset Management Operations

• Critical thinking, analytical skills, and problem-solving flexibility

• Meticulous, detail-oriented, and effective team collaborator

• Utilize knowledge and experience to enhance process efficiency

• Strong communication skills, adaptable to a fast-paced environment

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Designation: Investment Advisor

Location: Singapore

Experience: Relevant experience in Research / Portfolio Management / Advisory in an Asset Management / Wealth Management firm

Kristal.AI is a global, digital-first private wealth platform providing comprehensive and no-frills wealth management solutions for the entire spectrum ranging from sophisticated high net worth individuals to first-time investors. We currently manage close to USD 180 million of AUM in Singapore, Hong Kong & India.

We are in the process of setting up a next generation Investment advisory platform and are looking for a Financial Advisor to be a part of this team.

Key responsibilities:

• Design investment strategies
  • Curate high performing mutual funds and ETFs
  • Develop innovative buy & hold strategies using domestic market assets which can be used by clients for passive investments
  • Backtesting / validation of these strategies
• Create client materials detailing these strategies
• Assist in managing customer portfolios using Kristal proprietary algorithms
• Tracking, computation and reconciliation of P&L, performance of each trading strategy on a daily / weekly basis
• Execution of trades on a daily basis

Ideal candidate has:

• MBA / Masters in Finance from a leading university
• 0+ years’ experience preferably in research / trading / advisory at any financial institution / fintech house
• Strong understanding of different financial products
• Attention to detail
• Programming skills in Python is a plus

About us:

We are an award-winning AI-driven investment management company, operational in Singapore, Hong Kong and India. We specialize in building best-in-class investment portfolios, strategized by some of the world's top financial advisors, while our proprietary Advisory Algorithm helps our clients to choose the best portfolios (branded as Kristals) best suited for their financial goals and risk profiles.

Our diverse team comprises 100+ people spread across three countries, backed by a strong and supportive management team comprising of IIT and IIM alumni, with a combined 50+ years of work experience in JP Morgan, Citibank, BNP Paribas, Yahoo, Cognizant, and IBM Security. We are also backed by a leading VC in India - Chiratae Ventures (formerly IDG ventures).

For further information visit us at www.kristal.ai

Job Description:

· Check and maintain daily/monthly work attendance records

· Update leave records

· Collate and maintain records for petty cash claims

· Printing, prepare simple documents and documentation

· Apply for training courses for staff

· Apply for airport pass/airside driving permit

· Monitor and maintain office supplies/equipment

· Liaise with suppliers/contractors for office equipment repair and maintenance when required

· Stock up & clean office mini-pantry area/fridge/coffee machine periodically

· Comply and support company's Quality, Environmental, Health and Safety (QEHS) Management system

· Any other administrative duties which may be assigned

Requirements:

· Minimum GCE ‘O’ Levels certification

· Proficient in using Microsoft Office (Excel & Word)

· Meticulous, On-task and willing to learn

Others:

· 5 Days work week

· Office location within Changi Airport

· Remuneration dependent on work experience and qualifications

· Information to be included in resume:

1. Job Title

2. Current and expected salary

3. Reason(s) for leaving

4. Notice Period (if applicable)

5. Recent Photograph

We regret that only shortlisted candidates will be notified.

The Finance and Operations Manager of Singapore Actuarial Society (SAS) is responsible for the day-to-day operations and smooth running of the SAS.

Position reports to: Executive director

Salary: Range SGD 4-5k per month + bonus

Responsibilities

Operations:

· Stakeholder and vendor management: Coordination and liaising with internal and external parties including government bodies, volunteers, external auditors, vendors etc.

· Providing strong support to the Executive Director and Executive Committee where needed i.e. minute taking, drafting of communications, compilation of presentations, preparation of reports and analysis.

· Handling and processing membership applications, including the tracking and resolution of queries.

· Facilitate signing, filing and execution of statutory reports and banking documentation.

· Ensure proper record keeping, filing of documents and correspondences.

· Support on logistics and organisation of events and conferences.

· Managing administrative and billing matters related to events, sponsorship and membership processing.

Finance:

· Bookkeeping in accordance with agreed deadlines.

· Monitoring financial transactions, reporting and reconciliation of financial statements and other payment related tasks.

· Review and analysis of the Society’s financial position.

· Supporting the Executive Director and the Treasurer in financial reporting, budgeting and audit exercises as per agreed deadlines.

· Processing of expense claims.

· Performing administrative duties to enable smooth running of the society.

Digital:

· Maintenance of membership database and records online.

· Refresh of content on the SAS website and supporting digital initiatives, management of the payment checkout and finance functions.

· Maintenance of user access on SharePoint and email mailboxes.

Required Skills and Experiences

· Strong in Microsoft Office (MS Excel, PowerPoint, Word).

· Experience with conferencing platforms (Zoom, MS Teams), DBS IDEAL, Corppass submissions.

· Strong facilitation skills and experience in dealing with multiple stakeholders.

· Ability to problem solve and independently tackle issues to resolution.

· Self-directed and can work efficiently.

· Ability to remain flexible and willingness to adapt to new processes.

· Attention to detail.

· Experience/exposure to accounting & bookkeeping software (Xero, Financio, Quickbooks).

· Experience with marketing/design platforms (Canva, Mailchimp).

· Exposure to website development and content management.

· Experience using SharePoint and OneDrive.

• Responsible for the effective operation of the Mechem Sample and OPS Management group.  Plans, schedules, and organizes necessary resources to ensure appropriate effectiveness of sample/sample kit logistical challenge in but not limited to: receiving, sample entry, and client service representation.  Implements department policies to maintain facilities and equipment.
• Schedules logistic and/or sampling team, assign and optimize resources, identifies needed resources and coordinates the appropriate acquisition of facilities resources as applicable.
• Ensures that all entries into eLIMS are accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Assist in data entries into eLIMS; Accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Develops appropriate training plans, assures that staff is trained and proficient in all phases of Sample Receiving, Sample Entry, Client Services Representation, eLIMS utilization and any other Client Service applicable function as needed.  Generates training modules, as needed.
• Provides metrics analysis and updates for distribution to staff and leadership.
• Carries out process improvements to continually maximize the efficiency of the personnel and Sample Management areas, recommend solutions and implementation of action plans.
• Perform general human resources responsibilities including recruitment activities, performance evaluations, and progressive disciplinary processes, enforces Affirmative Action department goals.
• Provides for safety and welfare of staff and supports/enforces Environmental Health and Safety Policies.
• Act as a mentor to other staff and is looked on as an expert on Operational/eLIMS problems for Sample Management related issues.
• Proactive interaction with internal and external clients, troubleshooting client issues
• Maintains appropriate shipping and receiving permits, including hosting appropriate approval audits.
• Resolves problems and notifies manager of resolution when job is within scope of own ability.  Assists in meeting project goals within technical, time and budgetary constraints.
• Develop working relationship with internal clients/suppliers – particularly laboratory personnel and operations. Recommends approach and carries out solution as directed for more complicated problems.
• Able to lead project teams using management and leadership skills

Performs other related duties as assigned.

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Strategy & Operations Specialist (Singapore)

12 months fixed term contract

As the Senior Strategy & Operations Specialist, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. You will work closely with senior leadership to ensure the organisation's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organisation has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• Craft compelling and concise internal communications aligned with company strategy
• Support senior leadership with the development and delivery of presentations for key business updates 
• Lead the organisation of important meetings, including Quarterly Business Reviews (QBRs) and team on-site, curate agendas for strategic forums, ensuring consistent communication and action-item follow-up.
• Develop and maintain decision-making frameworks to support effective information flow and decision execution.
• Manage scenarios related to budgets, asks, and justifications in consultation with leadership.
• Contribute to strategic planning processes to support effective resource allocation 
• Implement, track and prioritise a calendar of specific initiatives that align with the broader
• strategy and goals
• Collaborate with the insights & analytics teams to establish, track, and report on key performance indicators (KPIs).
• Regularly assess and compile results across areas to drive data-driven decision-making.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment.
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Opportunity snapshot:

The Head of Transfer Agency (TA) Operations role will be based out of our Singapore office and will be responsible for the TA functional service delivery to clients as well as execution of strategic initiatives in order to grow the business and meet organizational goals in Singapore and across the Asia Pacific (APAC) region.

This role is focused on a range of products with the portfolio consisting of:

• A unit registry platform and establishing local operating models and services (BPO) focused on enabling fund managers and transfer agencies
• An enterprise digital platform for advisors and investors for Transfer Agency activities

Direct reports:

The role will be responsible for leading a TA operations team in Singapore with the team reporting into this individual.

Role Responsibilities:

• Lead a team in Singapore with a global perspective to deliver quality end to end Transfer Agency services.
• Continually enhance the Transfer Agency service offering through knowledge of competitors, industry and the regulatory environment.
• Work closely and collaboratively with other senior management to deliver standardised best practice service models.
• Ensure regulatory requirements are met from a Transfer Agency perspective, working closely with the TA senior management and the 2nd line of defence in region and globally.
• Contribute to the management, strategic planning and direction of the overall Global and Regional Transfer Agency business.
• Work closely and collaboratively with Product, Technology and other business partners in region, developing strategies and oversee project plans meeting operational goals and participating in business development.
• Instils a client focus in the core operation, consistently meeting agreed client service levels and proactively managing and exceeding client expectations.
• Monitor service level standards and provide senior management with reporting as well as maintain an environment where processes and controls are monitored, and potential risks escalated on a timely basis.
• Ensure a robust and appropriate governance oversight model is in place to manage offshore and cross jurisdictional sites and vendors, as necessary.
• Manage end to end operational risk, including strong resiliency and continuity of business plans, as it relates to Transfer Agency activities.
• Work closely with groups internally to deliver projects in the region ensuring adherence to internal policy and standards.
• Monitor and interpret the management information as well as internal and external benchmarks to assess and communicate the performance of the function.
• Represent Transfer Agency in Singapore internally as well as with Clients and Industry wide.
• Assist with oversight on TA client change and implementation.
• Work with Client and SS&C teams to ensure customer satisfaction and ensure internal stakeholders and Directors are aware of any potential areas of concern.
• Understand the TA competitive landscape and customer needs, to effectively position SS&C.
• Responsible for fund audits
• Collaborate with FA and Trustee(s) (where applicable) to ensure smooth workflow processes
• Conduct regular reviews of SLAs, KPIs, procedures and checklists
• Ensure prompt escalation of operational issues

Skills and Competencies:

• A good understanding of the client service model, business strategy, structure and product offering.
• Strong strategic leadership and thought process.
• Strong risk, control and problem-solving skills.
• Strong leadership and people development skills, able to develop diverse teams.

Qualifications & Prior knowledge:

• 10+ years of experience in a related role. Extensive experience in leadership role.
• In-depth Transfer Agency operations and technology knowledge including the Financial Services regulatory environment.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible

Primary Purpose:

This position operates as the lead merchant for Kate Spade SEA/ANZ DTC business covering Retail, Outlet & e-com channels. She/he is responsible for building and setting the strategic product assortment direction for Singapore, Malaysia, Australia and New Zealand markets. She/he is to work closely with global merchandising to interpreting the creative vision into short-, mid- and long-term merchandising strategies, with the local market and customer needs in mind.

She/he will lead a team that covers buying, merchandise planning, inventory management and allocations. Importantly she/he is to establish strategic merchandise plans to achieve category KPI’s: sales, margin, sku productivity, WOS, Inventory turn. She/he would provide ongoing feedback around merchandise needs to Global Merchandising team. She/he should be a leader who will bring style, taste and a strong, unifying creative merchandising voice to the team and the SEA/ANZ market.

The successful individual will leverage their proficiency to...

Buying, Inventory Management and Allocations

• Partner with SEA/ANZ brand leads to formulate buying strategy and lead team to execute the buy
• Develop assortments by analyzing product performance, customer feedback, consumer trend and competitive landscape.
• Manage open-to-buy to meet financial targets and productivity metrics at the SKU level for performance, sales, inventory, receipt, and margin goals.
• Partner closely with Global Inventory Planning function to review, understand and determine opportunities in future sales and investment plans
• Manage SKU lifecycle and react to in season sales to inform the strategy going forward.
• Lead Merchandise Planning and Allocation strategies to address product liabilities and develop action plan to liquidate in a timely and profitable manner
• Effectively use existing resources and tools to monitor business on a regular basis, and report on weekly business trends and implement actions where needed
• Analyze and reforecast business to help implement mid to longer team strategies to ensure plan is achieved, including adjusting product flow and inventory management.
• Hindsight seasonal product performance and share season over season learnings based on customer patterns.
• Research new trends or advances in product line to present a strong point of view that drives appropriate buying decisions.

Cross-functional Collaboration

• Holistic approach to developing and commercializing the collection with all related business partners including but not limited to Retail Management, VM, Marketing, eCom and L&D teams.
• Lead, develop and motivate the team to achieve the business objectives outlined above.
• Engage in ongoing communication with Global Merchandising on local market needs and trends, that includes but not limited to special products, new store openings and new initiatives.
• Conduct regular market research on industry trends, competitors, sales and product performance and include insights into strategy i.e. local price management

Team & People Development

• Manage team to meet key deliverables
• Monitor and review individual performance and set clear development objectives
• Provide people leadership through guidance, training and feedback to foster development of direct team

The accomplished individual will possess...

• Bachelor’s Degree with 7 years’ experience in buying for a vertical retailer
• Strong product sensibility; proven experience in driving product and merchandising strategies, and partnering with cross functional teams to drive commercially successful collections
• Strong experience managing multiple categories for fashion retail, luxury brands will be a plus
• Strong managerial skills in leading teams
• Strong customer orientation and commercial drive.
• Acute understanding of the marketplace and consumer preferences; competitor landscape
• Proficient in retail math, excel and all Microsoft applications
• Ability to multitask and focus in a busy atmosphere
• Ability to build strong working relationships with cross functional teams
• Possess strong presentation, listening, verbal and written communication skills
• Strong analytical skills with experience partnering or leading buying and planning teams.
• Demonstrated organizational skills
• Candidates with more experience maybe considered for a Senior Manager position

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

About Us:

We are a leading multi-family office based in Singapore. We are looking for an Investment Advisor role for our Singapore team to work with the relationship managers to serve our family office clients.

Key Responsibilities:

- Work with Relationship Manager(RM) to provide comprehensive family office asset allocation and management advice to high-net-worth clients.

- Work with partnering private banks to provide clients with customized investment products, including fixed income, structured products, capital-protected products, equities and other financial products

- Ensure timely service to RM (e.g. seek quotation, prepare investment materials, liaise with private bank, trade execution etc) and respond to client investment services request directly from time to time

- Conduct in-depth market analysis and consolidate the investment materials from the banks to provide RM with daily investment insights and advice.

- Apply your market knowledge in products and advisory to promote full product range to meet clients needs, attend to clients' needs (e.g. facilitate bank account opening, product advice)

- Ensure that investment related activities are compliant with regulatory standards and compliance policies.

- Generate monthly/quarterly research articles to provide clients with investment insights and continued marketing for the company

Key Qualifications:

- A Bachelor’s degree in Finance, Economics, Business Administration, or a related field;

- A Master’s degree or MBA is preferred.

- A minimum of 3-5 years of relevant experience as an Investment Advisor in private bank, with a focus on high-net-worth individuals or family offices.

- Strong understanding of financial markets and investment products across asset classes, especially financial products on private bank platforms

- Relevant professional certifications such as CFA or CACS are highly advantageous.

- Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient

- Strong communication skills and fluency in English and Mandarin (able to communicate fluently with Chinese clients)

**6-Month Contract**

Working Location: CBD

Responsibilities:

• To provide administrative support as require
• To perform clerical functions of scanning, uploading of documents into database and packing the files for storage
• To process client on-boarding data entry
• To perform other ad-hoc assigned tasks by management.

Requirements:

• Possess Diploma/Degree with min 1year experience in operations
• Ability to work independently and multi-task
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23967

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

• Involved in participation of testing and implementation of system related initiative and enhancement
• Propose and execute campaigns for unsecured loans products
• Manage first line response to product and services enquiries from touch points and support units
• Initiate process improvement for Unsecured Loan products
• Work together with support units to study and understand data related to UL products
• Support regular reporting, adhoc task and administrative matters
• To execute marketing communication/material and campaign driving Unsecured Loan portfolio revenue and digital usage (Book schedule, raise criteria request, ensure timeline is met)
• To review marketing content, T&Cs and messages (PN/eDM/letters) relating to Unsecured Loan products

• Preferably 1 year experience in consumer banking or related industry
• Preferably prior experience in handling loans product management or similar end-to-end product life cycle
• Self-driven and able to work independently under timeline pressure
• Good communication skills and strong team player
• Able to manage and work with stakeholders

• Assess port agencies’ quotation from required port agents.
• Liaise with port agents and ship charterers on tanker movements.
• Coordinate pilot for Singapore inward, berthing, unberthing and outward passage.
• Monitor vessels’ status and movement on a daily basis.

Requirements:

• Diploma and above
• At least 2 years of operations/post fixtures experience with shipowners, charterers or shipbrokers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Oversee the day to day operations and supervise all workers ensuring work procedures, quality, safety and hygiene requirements are adhered to. Work closely with the Operations Manager / Executive and Client in fulfilling ad hoc / urgent requirements and provide assistance in all necessary reporting / record keeping / urgent tasks required by the Client.