Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high calibre professional to join our team as a Head of Private Banking Operations SG.

Principal Responsibilities

The Head of Private Banking Operations will take ownership of quality operations services delivery to business through onshore / offshore services providers, within private banking or other functions of the bank, or external service vendors. This role supports private banking business on various strategic initiatives from local, regional or global. This role is not client facing and has small team onshore with leverages on operational teams in other domestic functions, in HK and various HSBC group service centres in the region.

The key tasks will include some or all of the following:

• Perform oversight on outsourced services ensuring quality delivery of services via SLA monitoring and regular oversight forum
• Execute business initiatives & strategy to support Asia growth
• Participate in business planning activities which may include financial, technological and resource planning
• Facilitate & support senior management decision making through provision of relevant management information, performance information, analytics, forums, stakeholder feedback and HSBC strategy
• Participation in various country / regional forum om behalf of business / PB operations
• Participation in devising and monitoring of internal governance activities
• As a change agent in continuing improvement on workflow, process and procedure
• Working with external service providers to manage or evaluate their provision, monitor their performance and ensure service level agreements are met
• Take on special assignments & system projects

Qualifications

• University graduate with minimum 10 years in banking or financial industry with exposure to private banking a plus
• Exposure to multi-national environment with cultural diversity
• Good communicator and able to work under pressure
• Multi-tasking and able to deliver under tight deadline
• Commercial minded balanced with risk and control
• Able to work independently yet able to collaborate with others
• Strategic thinker and strong execution
• Great customer service attitude with a desire to be of assistance and address varying, sometimes conflicting requests

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Role and responsibilities

• Employees leaves management
• Post job offers on job boards
• Onboarding and departure of employees (contract, documentation, insurance etc..)
• Follow-up / performance assessment of employees
• Monthly timesheets collection and control
• Update HR policy as required
• Documents preparation with Talent acquisition team
• Prepare payroll

Ideal candidate

• 1st experience in a HR operations role
• Experience with MOM regulation
• Proficient with Google Apps and MS office
• Good interpersonal skills
• Ability to multi-task and manage priorities

Operations Assistant

Salary: $2800 - $3200
Working Days : Mon - Fri 9am - 6pm
Location: Woodlands

Requirements:

• With International Trade / Logistics / Customs / Compliance background
• Minimum experience 1 to 2 years on similar positions

Responsibilities:

Assisting Operations Managers with responsibility to the Region in performing day-to-day operational tasks for those Clients assigned to the Operations Manager.

Operations

• Receive shipment information from clients (invoice, HAWB, PL, Datasheets, etc).
• Process shipment documents.
• Tracking of shipments in different web pages (DHL – FedEx – UPS) or with agents in different countries or direct contact with other offices.
• Coordinate phone calls with agents to solve issues if needed

Administration

• Data entry – create shipments and upload shipments information to company’s operative system.
• Gather and save documents related to shipments on files and internal system.
• Keep information updated in system.
• Include fees for shipments in system.
• Keep files updated.
• Provide reports as per Ops Manager requests in regards with shipments status or any matter.

Manager support.

• Prepare reports as per Ops or Regional Manager’s request.
• Administrative and operational activities as per company needs.
• Maintain regular communication with Agents within the region and with the other regional offices
• Preparation of regular reports as per Client specific needs
• Input and maintain accurate data in systems as established by corporate policy/procedures and per system requirements.
• Escalate to Ops Manager for any situation / issues when it cannot be resolved directly or if the issue requires strategic guidance/decision
• Support on the preparation of QBRs

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Trade Operations Assistant

• Salary: $3,000 - $3,300
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (9am - 6pm)

Job Description:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.

• Preparation and execution of Sales & Purchase Contracts.

• Preparation of Letters of Credits for issuance (both import and export L/Cs).

• Experience in preparation, issuance and negotiation of Letter of Credits.

• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma/Degree in Logistics or equivalent.

• Proficient in MS Office Applications.

• Training will be provided.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Operations Representative (ISO Tank)

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $4,000-$5,000 (With AWS only, no bonus)
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement; Mobile Reimbursement Cap at $100

Requirements:

• Tertiary qualification – ITE or Diploma
• 2 years experience in ISO tank
• 2 years of import export experiences

Jobs Scope:

• Handle ISO tank operation matters
• Coordinate and prepare documents for import/export, transshipment operations and orders handling for local and overseas customers
• Liaise with agents, haulers, forwarders and customers
• Arrange invoices and payment matters
• Other ad hoc duties and initiatives assigned

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

US
MADLY is Singapore’s No.1 bespoke Jeweller, already with the strongest online presence of any jeweller in Singapore. We are growing FAST, both in Singapore and we are opening new stores overseas.
We are passionate about what we do and our team are the best in the business. We’re possibly the most awarded jeweller in Singapore over the last few years too. Check us out online; we set the bar HIGH!

Madly is not your average workplace.
We work with only the best gemstones and craftsmen in the world, meaning that we are very serious about what we do, but we don’t take ourselves too seriously! We know that you gotta have fun at work and we value this equally.

YOU
You like to show off your fun, vibrant and outgoing personality. Ideally you come from our target market so as to be able to relate to our customer base and understand our business even better.
As an Operations Executive at MADLY, you will work with the Operations Manager in the support of the Marketing, Sales and Design teams of Madly Singapore and be one of the keys to the success of those teams and the business.
You will get to showcase your amazing talent and will enjoy the recognition that comes from working at the very highest level! MADLY is a place for your career to grow!

Your responsibilities will include:

• Dealing with stock management, movement and control
• Organisation of international freight and shipping
• Preparation of relevent insurance
• Document management, control and filing
• Liaising with suppliers and designers in a supporting project management role
• Maintain effective working relationships between different teams, team members and management.
• More fun stuff! We like to get our team members to work to their strengths... So we try ask you to do what you are good at/enjoy!

Requirements

• Outgoing personality with EXCELLENT communication and interpersonal skills.
• Native level command of the English language (written and spoken) along with conversational Mandarin being a bonus
• Knowledge of supporting computer softwares especially Excel, CRM, MS Office
• Great time management
• Attention to detail is SUPER important.
• New graduates are encouraged to apply!

Your benefits

• The best place to work in Singapore, bar none! We even give you a day off on your birthday!
• 1 additional annual leave being awarded for each year of service (subsequent to completion of the second year), up to a maximum of 20 days annual leave.
• A fun, vibrant environment working with professionals who are among the most recognized in their respective fields.
• Competitive salary package.
• Annual bonus equivalent to 3 months salary is available, based upon a matrix calculation. Targets are set based on already achieved results, not ‘pie in the sky’ numbers.
• Excellent health insurance benefits.
• Working hours of 10am to 7pm. On 2 days of the week you get to leave at 6pm to pursue outside interests (like going to the gym!). Some weekend work is required.
• Top notch growth opportunities and career development prospects. We actively encourage you to take professional development courses and currently have staff attaining professional qualifications from organizations such as GIA and SMU.

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Administrative & Operations Assistant

• Salary: $2000 - $2600
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (8.30am - 5.30pm)

Job Description:
General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
  
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Operations duties

• Preparations of Import and Export shipping documents
• Coordinating between suppliers, vendors and customers.

Job Requirements:

• At least 1 year of relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Responsibilities:

• Provide day to day support, including analyzing and monitoring the performance of the investment of multi-asset portfolio.
• Daily cash and trades reconciliation.
• To assist in the due diligence of investment opportunities, including writing investment memo and decks.
• To assist in writing periodic report and update on portfolio performance.
• To assist in fund accounting and administrative matters including compliance and tax reporting requirements for the investment portfolio.
• To coordinate with external providers including funds, fund admin, private bankers, tax advisors, lawyers etc.
• To assist in the analysis of Group’s operating businesses.
• To write meeting notes after participating in high level meetings together with directors and senior management.
• Assist in ad-hoc projects/assignments as required.

Job Requirements:

• Diploma Holder and above
• 1-2 years relevant experience is preferred.
• Candidates with any middle office / trade floor support experience will be preferred.
• Responsible, meticulous, self-motivated, fast learner, positive attitude
• Good numerical competency

Job Description:

We are seeking an eager, motivated Immigration Financial Advisor to join our growing and unique organization. In this position, you will be given the unique opportunity to gain the knowledge and experience required for Immigration Financial Advisor under direction of experienced personnel. Comprehensive training will be provided upon recruitment. The ideal candidate will be open to learning new things and gaining various experiences.

Candidate should meet the minimum criteria:
● Diploma and above (Local/Private)
● Any University Degree (Local or Overseas)

Job Scope:
● Assist clients who are in the middle of relocating businesses, or renewing Re-Entry Permit with financial advice and planning.
● Speaking to expats regarding financial matters for the purpose of immigration.
● Provide a broad range of insurance to investment solutions and products to help meet client goals and offer in-depth guidance through Financial Planning
Services.
● Build deep, meaningful relationships with clients and develop a service model to provide solutions that support their financial goals.
● Meeting new people all the time and enjoying working with people from all walks of life.

What we can offer:
● Comprehensive 1-on-1 Training
● High Commissions and Bonus structure
● Yearly incentive trips (company fully sponsored)
● Unlimited earning potential
● Fast Track career progression
● Friendly Work Environment
● Not the conventional financial services company

Who are we looking for?
● Motivated individuals
● Energetic
● Self-driven
● Resilient
● Relevant experience will be advantageous

*We regret to inform that only shortlisted candidates will be notified.

Job Type: Full-time

Salary: $3,000.00 to $7,000.00 /month (depending on experience)

Benefits:
Flexible schedule
Professional development

Supplemental pay types:
Commission pay
Performance bonus
Yearly bonus

Interested applicant may Whatsapp at 88098851 with your latest resume.

*Only shortlisted candidate will be contacted. Thank you.

Company Description

We are currently seeking a dedicated and experienced Manager to join our dynamic team at Shenton Credit, a leading moneylender business. The successful candidate will play a crucial role in upholding our professional image, ensuring exemplary customer service, and contributing to the overall success of the organization.

Role Description

This is a full-time on-site role for an Operations Manager at Shenton Credit located in Singapore. The Operations Manager will be responsible for managing daily operations, developing and implementing business strategies, ensuring smooth and efficient operations, monitoring financial performance, and leading and managing a team of professionals.

1.Exemplary Customer Service:

Provide outstanding customer service to clients, maintaining the professional image of the company.

Stay engaged with customers to ensure a positive experience during scheduled appointments.

2.Product Advisory and Enquiries:

Offer product advisory to customers, addressing inquiries, and explaining procedures over the phone.

Assist clients with account management, ensuring accuracy and completeness.

3.Loan and Credit Management:

Provide a clear explanation of the various loan and credit options alongside contractual terms to clients.

Select and recommend the best loan package for the client based on their financial needs.

Compute payment details for clients, ensuring transparency and clarity.

4.Documentation and Compliance:

Review loan agreements to ensure completeness and accuracy, in accordance with company policy.

Maintain adherence to legal and regulatory requirements in all loan and credit transactions.

5.Record Keeping:

Maintain and update customer records on a timely basis, ensuring accuracy and compliance with data protection regulations.

6.Follow-up and Repayment Management:

Tactfully and professionally follow up with customers to elicit timely repayments.

Contact customers tactfully to negotiate reloan plans, ensuring adherence to company policies.

7.Ad-Hoc Duties:

Undertake any other ad-hoc duties as required to support the efficient operation of the business.

Qualifications

Minimum Diploma or equivalent qualifications.

Proven experience in a customer service role, preferably in the financial or moneylending sector.

Leadership and managerial skills

Strong communication skills with the ability to explain complex procedures in a clear and concise manner.

Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers).

Proficiency in dialect (E.g., Cantonese or Hokkien will be an added advantage).

Claim Specialist and Assistant Operations Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $4,000-$5,000 (With AWS only, no bonus)
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement; Mobile Reimbursement Cap at $100

Requirements:

• Diploma or equivalent qualification
• Minimum 2 years experience in handling ISO Tanks/Flexi Tank import/ export & claim processing

Jobs Scope:

• Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide in claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
• Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Your Role

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Head of Operations - Global Customer Services, JAPAC at Palo Alto Networks, the individual will play a crucial role in enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Professional Services, Customer Success and Technical Support teams. The Head of GCS Operations, JAPAC will perform data analysis and provide relevant insights to aid the Vice President of Global Customer Success (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be instrumental in establishing robust operating rigor and feedback mechanisms that inform product improvements and in driving initiatives to maintain high standards across GCS, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, the Director of Operations will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the operating cadence with the company's overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

Overview of Role

The position reports to the Chief of Operations and will be part of the Operations team. She or he will ensure that scheduling and day-to-day operations are running smoothly and that any problems are flagged at an early stage to minimize costs.

Main Responsibilities

• Working closely with traders, manage cargo movements, create schedules and nominations based on the supply and demand plan.
• Establish good working relationships with counterparties, alongside internal and external stakeholders.
• Issue, review and/or trade confirmations, contracts and/or letters of credits.
• Liaise with Inspector, agent, ship brokers, trade counterparties, storage terminals and internal departments to ensure smooth physical operation, ships meet statutory regulations and availability of quality certificates and test samples.
• Invoice customers and pay our suppliers /service provider's invoices.
• Assist with KYC and counterparty registration.
• Consolidating tender invitation, sending reminders to respective Trading Desks and recording all bids/offers/information known.

Profile

The individual should have the following experience:

• Required Language(s): Chinese and English.
• Able to correspond with Chinese counterparties/banks.
• Willing and able to multi-task and work in a fast-paced environment.
• Mature, independent, self-motivated and a team player.
• At least 3 years trade operations experience in energy and/or commodities Industry.
• Exposure to Chinese teapot refineries is a benefit.
• Preferably can start work immediately/short notice.

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support

· Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management

· Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)

· Ensure customer queries are answered and/or resolved in a timely manner

· Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)

· Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools

· Act as key liaison point with Event Operations team for customer data and Event floor plan queries

· Prioritizing tasks and eye for details

· Where required, support Event team in organisation of sales events

• CRM (Salesforce) / invoicing system (EMS) support to sales teams

· Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge

· Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis

• Reporting, Data Analysis & Investigation

· Perform Salesforce (CRM) reporting and ad-hoc reports as requested

· Where relevant manage integration of International Joint Venture reports

· Support Sales team with proactive insight and trend analysis

• Campaign Management

· Support to Sales Leadership and CRM team to set up, assign and manage campaigns

· Manage the gathering of member lists / data for campaigns and QA

• Testing & Improving Salesforce Development

· Act as liaison between Sales team and CRM team to gather regular system feedback

· Help identify priorities for development and gather requirements

· Perform User Acceptance Testing

• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

· Accuracy of data and reports

· Efficiency gain of team supported by role

· Adoption of Sales processes and Salesforce.com technology

POSITION REQUIREMENTS:

· University Bachelor’s Degree / University of Business Admin / Applied Sciences qualification

· Minimum 2 years of sales support experience across international regions and cultures

· Strong organization, time management skills and ability to work with senior internal stakeholders

· Experience of data analysis and manipulation

· Ability to proactively handle and respond to internal & external stakeholders

· Interpersonal skills, confident personality, high level of enthusiasm

OTHER PREFERRED ATTRIBUTES:

· Experience with Salesforce (Sales Cloud) Preferably

· MS Office

Responsibilities:

• Frequent liaising with internal and external functional teams to ensure project deadlines are meet
• Strong teamwork to collaborate with functional teams to ensure project are successfully launched
• Generate ideas and support in strategy development toward the future of After sales business
• Monitor and analyse regional key performance index to identify potential opportunities for profit enhancement

Job Requirements:

• Degree in Marketing/Economics/Business/Information Technology discipline
• No Experience welcome to apply
• Self-starter, motivated, good social skills, problem -solver, multi tasker and adaptive environment
• Strong interest in car aftersales and Kaizen (improvement activities)
• Able to think independently providing creative solutions and respond flexibly to different business situations
• Customer orientated, meticulous, team player and cheerful personality.
• Independent, self- motivated and able to multi task to meet deadline
• Good computer knowledge of MS Excel (pivot, vlookup), Word, PowerPoint.
• Strong in communication, coordination, interpersonal and presentation skills
• Strong learning attitude, good database management skills
• Able travel to overseas , learn new technology (Travel once every 2 months for around 3 days)

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

About Javelin

Javelin is a leading commodities trading and investment firm with offices in London, New York, Singapore, India, Switzerland, Melbourne and Poland. We operate across 50 countries on six continents, trading more than 20 different commodities including energy, metals, dry bulk, ocean freight and renewable technologies.

Our objective is to provide certainty and stability for our clients in an increasingly volatile sector, assisting them with financing, logistics and green solutions.  Our success stems from a strategy of promoting deep, long-term relationships all along the commodity supply chain. Javelin is a unique place to grow your career. We take pride in our values, global reach, meritocratic culture and strong work ethic.  Our success over the years has been built on our guiding principles of customer service, creativity, transparency, integrity, and responsibility.

Whilst our footprint grows, we still foster a small-company atmosphere. We have a flat company structure and encourage collaboration across all seniority levels, teams, and locations to generate the best ideas. Discover more at http://www.javelincommodities.com/.

The Role 

The Operations team at Javelin manages the reconciliation, confirmation and settlement of commodity products within Javelin. Working with the Logistics team and traders, Operations ensure that risk is captured accurately, and the full lifecycle of the trade is supported effectively.

As the business continues to expand and grow, we are looking for a Documentation Specialist (Associate or VP level depending on experience) to join the Operations team. Dynamic and always challenging, this role will complement the responsibilities of the other team members and work as part of the team to achieve the Operation Group’s objectives.

Key Responsibilities Include:

•  T+1 Trade checkouts
• Drafting, reviewing and signing physical and financial contracts for various commodities
• Liaising with Trading/Logistics team to resolve queries and discrepancies
• Maintenance of Confirm reporting database
• Reconciling OTC and Exchange Traded positions
• Documenting processes and procedures
• Project Management

• We are looking for a self-motivated, proactive candidate with 4+ years’ experience in Commodities Operations.
• A strong work ethic is required to help drive the team forward and push for technology-based solutions.
• Demonstrable organizational skills
• Clear communication skills, both written and verbal
• Ability to manage and prioritise workload and judge priority and urgency of requests and issues
• Excellent attention to detail

• Annual discretionary bonus
• 25 days holiday
• CPF pension scheme
• Private medical scheme
• Life insurance

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and hybrid funds. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:
• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

• Proven experience in office administration, event planning, and coordination.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills, both written and verbal.
• Problem-solving mindset and ability to work effectively under pressure.
• Detail-oriented with a high level of accuracy in completing tasks.
• Strong interpersonal skills and the ability to collaborate across teams.
• Familiarity with Singapore's office regulations and administrative processes is a plus.
• Prior experience in managing or coordinating office setups for new branches is advantageous

The Bloomberg Network Operations team oversees and supports one of the largest private networks in the world. As part of this team, you will be responsible for the maintenance, support, and development of our Network, spanning over 100 node sites and connecting clients globally to over 1,500 exchanges, which is integral to the success of the company. You will ensure our customers have 24/7 access to the Network in order for them to run their business successfully. You will provide reactive support to customers’ networking issues as well as proactive project work to ensure the Bloomberg network maintains its position at the forefront of network design and low latency delivery of data to our customers.

In our APAC team, you will be joining a close-knit group of engineers who are not just passionate about technology, but keen to solve complex problems from analysing packets to working on network incidents. You will partner with a hardworking, approachable team with a diverse set of backgrounds across APAC to collaborate with colleagues around the world. You will also be a critical point of contact between Network Operations and various internal groups to improve the quality of technical and telecommunication services.

We’ll trust you to:

• Provide support and maintenance of our global network using various proprietary & third-party platforms, from a variety of vendors including Juniper, Cisco, and Linux (Red Hat) so our clients have access to our network at all times
• Provide day-to-day support of Bloomberg’s market data infrastructure across the Asia Pacific region in collaboration with other internal teams such as Technical Support, Network Infrastructure Engineering, Network Reliability Software Engineering, and Telecommunications
• Resolve connectivity issues to our most critical customers, financial markets and stock exchanges
• Run projects including the installation and decommission of hardware working with counterparts in other regions such as the AMER / EMEA
• Adhere to strict deadlines, including the administration of internal ticketing systems in order to ensure any incidents are resolved as quickly as possible for our clients and projects are delivered on time
• Provide hardware and software support as well as configure and maintain a multitude of router types including Cisco, Juniper, Arista

You’ll need to have:

• The ability to work the weekend shift, Friday to Monday (4 days a week) from 7AM - 6PM
• A Networking Degree or similar industry standard networking or server qualification(s) (e.g. CCNA, JNCIA, WCNA or Unix) or 5+ years of relevant work experience as a Network Operations Engineer / Network Engineer within an enterprise environment, troubleshooting and solving critical issues
• Practical experience with the following: MPLS, BGP, OSPF, IGMP, PIM
• Demonstrated experience managing multiple projects across a region, working with different stakeholders
• Demonstrated experience with firewalls and policy deployment
• Demonstrated experience with applying analytical skills to problem solve issues autonomously and collaboratively with external and internal partners
• Fluency in both written and spoken English
• Demonstrated continuous career growth within an organization

We’d love to see:

• Experience working with stock exchange and market data connectivity
• Software programming, scripting, and reporting skills
• Understanding of financial markets and underlying technologies in data
• Understanding of multicast deployments using IGMP/PIM/MVR
• Knowledge of Data Center builds and design fundamentals
• Experience with cloud technologies

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.​

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

The Company

Opportunity to join a global market leader in the high-tech capital equipment manufacturing space as Finance Director overseeing the Global Manufacturing Operations.

The Role

Reporting to the Global VP Finance, you will lead a team to oversee the finance function for Singapore as well as Global Manufacturing Operations. You will be responsible for evaluating operations spend, forecasting, working capital and cost analysis. You will also prepare, analyse, and interpret monthly financial results and forecasts for the company’s financial operations, monthly operations reviews as well as preparation of Quarterly/Annual budget, monthly financial forecasting and variance analysis to actual results. You will also perform analysis of Headcount, Cost of Good Sold and Inventory.

This is a highly visible role within the organization and you will partner closely with the senior leadership team for Singapore and Global Manufacturing Operations to resolve complex business challenges, establish business metrics, and provide insights into future business endeavors as a trusted advisor. You will also drive inventory optimization, gross margin improvement and supplier investments.

Your Profile

As the successful candidate, you will possess a degree or Diploma in Accountancy or ACCA with the following relevant experience:

- At least 15 years of relevant finance experience partnering with Manufacturing Operations, preferably within the high technology manufacturing environment.

- Experience in partnering with Global operations including purchasing, supply chain and manufacturing will be essential.

- Regional and/or global exposure as well as proven managerial experience is a must.

Apply Today

Please send your resume, in WORD format only and quote reference number STE9090846, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Job Duties:

• Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to company policy and country regulatory requirements.
• Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment.
• Time horizon is typically focused on less than six months for forecasting/planning.
• Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity).
• Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory).
• Entry: Applies basic foundation of a function’s principles, theories and concepts to assignments of limited scope.
• Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.
• Exercises independent judgment within defined parameters.
• Develops expertise and practical knowledge of applications within business environment.
• Acts as team member by providing information, analysis and recommendations in support of team efforts.

Requirements:

• Diploma and above (Diploma must have 2 years experience)
• Experienced in SAP S4 Hana, Excel
• Able to work overtime if needed

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996