We are looking out for someone with a heart to serve at The Helping Hand.

Roles & Responsibilities:

Building and Facilities Maintenance:

• Develop and implement maintenance schedules for buildings, equipment, systems, and infrastructure.
• Coordinate and oversee regular inspections, repairs, and maintenance tasks.
• Ensure compliance with all relevant safety and environmental regulations.
• Administer tenancy/lease related matters.

Vendor and Contractor Management:

• Ensure all maintenance and contract works / routine servicing are carried out accordingly as specified in their contracts agreement.
• Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender.
• Negotiate contracts and service agreements.
• Monitor vendor performance and adherence to contract terms.
• Ensure timely and prompt responses to all feedback and building security matters, rules and regulations.

Security and Safety:

• Develop and implement security protocols to protect the facility and its occupants.
• Ensure compliance with safety regulations and emergency procedures.
• Coordinate safety training and drills for employees.

Emergency Response:

• Develop and maintain emergency response plans and procedures.
• Coordinate responses to emergencies and incidents.

Budget Management:

• Prepare and manage the facility budget, including forecasting and expense control.
• Identify cost-saving opportunities and efficiency improvements.
• Procure necessary supplies, equipment, and services within budget constraints.

Environmental Sustainability

• Promote and implement sustainability initiatives to reduce the facility's environmental impact.
• Identify opportunities for energy efficiency and cost savings.

Qualifications

• Bachelor's degree in Building/Property/Estate Management or a related field
• 5 years of working experience in the related field
• Excellent analytical, organizational, and problem-solving skills
• Effective communication and interpersonal skills
• Ability to work independently, as well as in a team-oriented, collaborative environment

As a key member of our team, the Finance Manager plays a pivotal role in steering the financial direction of our organization. This position encompasses a broad range of responsibilities, including preparing and presenting financial reports, strategic financial planning and analysis, and effective cash flow management.

The role demands a proactive approach to risk management, audit coordination, and compliance with financial regulations and tax laws in Singapore and our other satellite locations (Malaysia, Thailand and Indonesia).

The Finance Manager will also oversee office operations, manage company assets, and serve as a primary liaison for external partnerships. This role is not just about managing numbers but also about providing strategic insight and leadership to support the company's growth and financial health.

Location: Open to remote positions / Hybrid in Singapore

JOB DESCRIPTION

Financial Management

1. Financial Reporting: Compile, maintain and prepare financial statements to stakeholders, including regulatory bodies, management, and board members.

2. Financial Planning & Analysis: Formulate budgets, project financial outcomes, and analyse financial data to guide decision-making processes.

3. Financial Decision Support: Partner with management in strategic financial decisions, ensuring alignment with the company's broader objectives.

4. Cash Flow Oversight: Oversee cash flow to maintain liquidity and fulfil financial commitments.

5. Accounts Management: Efficiently process customer and supplier onboarding forms; oversee accounts receivable and payable to maintain robust cash flow.

6. Risk Management: Identify and mitigate financial risks, including currency fluctuations, interest rate variations, and market instabilities.

7. Audit Management: Coordinate and manage financial audits, ensuring transparent and precise financial reporting.

8. Regulatory Compliance: Ensure adherence to financial laws, accounting standards, and statutory requirements in Singapore.

9. Tax Compliance & Strategy: Maintain compliance with Singapore tax laws, ensuring timely and accurate tax filings, and optimize tax strategies.

10. Cost Control Initiatives: Develop and implement cost-control measures to enhance financial operational efficiency.

11. New Project Analysis: Assess the financial viability and risk of new initiatives.

12. Technology Integration: Utilize financial technology to improve process efficiency in financial management.

Administration

1. Office Operations Management: Organize office procedures, develop and enforce office policies to standardize operations, and oversee supply requisitions.

2. Asset Management: Manage company assets, coordinating both internally and with external providers.

3. Corporate Secretarial Duties: In collaboration with an external Corporate Secretary, handle corporate secretarial tasks, including managing new entities and company branches.

4. Grant Applications: Prepare and submit applications for government grants and foundation sponsorships.

5. External Liaison: Act as the primary contact for the organization with external entities.

REQUIREMENTS

1. Educational Background: A bachelor’s degree in Finance, Accounting, Business Administration, or a related field is essential.

2. Professional Experience: A minimum of 5-7 years of experience in financial management or a related field. Prior experience in a Financial Planning & Analysis role is preferred.

3. Experience in Startups: Candidates with experience in startup environments will be highly valued. Such experience demonstrates adaptability and the ability to thrive in dynamic, fast-paced settings.

4. Analytical Skills: Strong analytical skills, including experience in financial modeling, budgeting, and forecasting, are crucial. The ability to interpret and analyse financial statements and data for strategic decision-making is essential.

5. Regulatory Knowledge: Familiarity with financial regulations, accounting standards, and tax laws in Singapore. This includes experience in compliance, tax strategy, and liaising with regulatory bodies.

6. Independence and Resourcefulness: The ability to work independently and resourcefully, especially in problem-solving and implementing innovative solutions.

7. Communication Skills: Excellent communication and interpersonal skills, with the ability to present financial information clearly to non-financial stakeholders.

8. Organizational Skills: Strong organizational and time-management skills, with the capacity to prioritize tasks and manage multiple projects simultaneously

Job scope includes but not exclusive:

- Daily delivery scheduling

- Daily route management

- Daily after sales mangement

- supplier management

- customer management

Requirements:

- 2 years management experience

- english spoken

- literate

- Class 3 driving license (required for visiting and meetings)

Position Summary:

The AV Service Engineering and Operations Coordinator is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.

Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Qualifications:

• Minimally a diploma in relevant Engineering field with equivalent work experience, with a focus on mechatronics preferred
• Familiarity with Unix (Ubuntu) environment
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Dedication to meticulous documentation and reporting practices.
• A Class 3/4 driving license will be an added advantage.

Experience:

• 3-5 years of hands-on experience in service engineering, technical support and/or operations coordination. Prior experience related to Class 3 and 4 vehicles will be an advantage.

PRODUCT AREA

Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.

JOB DESCRIPTION

Strategy & Operations (S&O) professionals in Google’s Marketing organization provide business critical insights and analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic partnerships and new initiatives forward. Whether you are embedded within a specific marketing team to use insights to enable better marketing decisions or the global S&O function to equip the organization to succeed at scale, you will engage with Google leadership in order to establish Marketing’s strategic direction. You will manage planning and operational processes and work cross-functionally with key partners across Marketing, Product, Finance and Engineering to solve our toughest challenges, advocate for high-priority projects, and drive greater operational excellence within Marketing.

To be successful in this role, you have a hypothesis-driven approach to problem solving, effective quantitative and communication skills, and the ability to take on broad-reaching and ambiguous questions while working collaboratively and cross-functionally with Googlers of all levels.

ADDITIONAL JOB DESCRIPTION

In this role, you will work closely with the APAC and SEA Marketing leadership team to grow, scale and run the organisation more effectively. You will help run the business cadence, run strategic projects, and communicate strategy and decision-making to the management team and other key stakeholders.

You will report into the Director of Strategy & Operations for APAC Marketing and will work closely with the Director of SEA Marketing.

To be effective in this role, you must be an exceptional communicator with a bias to action, and agile and creative problem solver and able to build strong relationships and collaborate across functions. You must also demonstrate the ability to get complex things done and drive organisational-wide impact.

Qualifications

JOB RESPONSIBILITIES

• Work with the APAC and SEA Marketing leadership to set the SEA Marketing strategy, priorities and OKRs. Communicate the strategy across the team and to the broader organisation
• Analyse the business and identify opportunities to improve our business for efficiency and effectiveness
• Lead strategic projects, drive analysis and defining change management strategies to implement new initiatives
• Develop and execute operational plans, lead strategic planning processes
• Act as a strategic thought partner for SEA Marketing leadership, help run key decision making processes and the business cadence

MINIMUM QUALIFICATIONS

• BA/BS degree or equivalent practical experience.
• 6 years of experience in program management, consulting, Strategy and Operations functions, or other relevant areas.

PREFERRED QUALIFICATIONS

• Experience in working in SEA and Marketing
• Excellent project management and communication skills - written, verbal and presentation
• Strong problem-solving and analytical skill
• Drive and willing to work hard, often under tight deadlines
• Strong problem-solving and analytical skills

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Roles & Responsibilities

· Must need to work on Weekends and Public holidays

· Must have good proficiency in English, Tamil and Hindi

· Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers

· Receiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly

· Loading and unloading of provisionals, groceries and vegetable

· Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put it their trolley

· Ensure shelves and product displays remain stocked.

· Replenish products onto display shelfs and areas as assigned.

· Check & account for damaged stocks, Tabulate balance stocks & Tidy up items displays

· Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.

· Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, and training wait staff to upsell appetizers, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, a proprietary, private-label sauce, delivery service and corporate events.

· Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

· Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

· Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Job Description:

Leads teams responsible for standardization of metrics and monitoring performance, driving delivery process excellence, adoption of automation/tools and managing procurement activities

Requirements:

Metrics reporting:

• Define and standardize metrics and reporting for delivery teams and publish reports on a regular basis
• Ensure key performance indicators (KPIs) are monitored and shared to stakeholders with insights to drive actions

Delivery process excellence:

• Work with service line delivery teams to standardize delivery processes (SOP , templates )
• Monitor delivery quality through audits to ensure process adherence by delivery teams
• Lead process transformation, simplification and optimization

Automation/tools:

• Conduct automation assessment for accounts to Identify opportunities for automation and improve productivity
• Support delivery teams with automation expertise and promote deployment of automation/tools across entire delivery org

Procurement management:

• Oversee delivery related procurement process and optimize procurement spend
• Centralize procurement process and set up a vendor ecosystem to serve the needs of delivery teams (e.g., hardware, software, tools

· Position: Shipping Assistant/Operations Assistant

· Location: Alexandra

· Working hours: Monday to Friday (8.30am - 5.30pm)

· Salary (commensurate with experience): Up to $3,500 + Monthly Transport Reimbursement + Performance Bonus

· Duration: Permanent

· Industry: Electric Wires & Cables for Automobiles

Main Responsibilities:

· Responsible for the efficient, timely and accurate preparation of shipping documents

· Ensures timely notification and dispatch of shipping documents to customers and logistic providers

· Check and process the freight billing from the logistic providers

· Maintenance of payment process to suppliers and insurance application

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma in Supply Chain or equivalent and at least 1 year of experience is preferable

· Well verse with Microsoft Office

· FULL training is provided

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

The incumbent will be working as an Ocean Operations Executive. S/he must provide a proactive and comprehensive service to Internal and External customers in all aspects of Ocean Import/Export freight forwarding services offered by the Company.

Responsibilities:

• Responsible for maintaining the documentation for the company’s Import/Export activities
• Responsible for the permit declaration and clearance delivery required
• Responsible for Import/Export documentation formalities with carriers & Co-loaders
• Responsible for the handling of shipments, ensuring that any of the customer’s inquiries are answered.
• In charge of liaising with the company’s vendors/suppliers for import shipments
• In charge of the preparation of billing invoices and performing invoice verification when required
• Experience in transshipments & cross-border shipments
• Other ad-hoc duties as assigned

Requirements:

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline
• Good working knowledge of MS Office applications – Outlook, Excel, Word
• Minimum 2-3 years working experience in ocean freight forwarding operations
• Knowledge of cargo clearance permit declaration a plus
• 5.5 days (alternate Saturday)
• The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies

· Position: Operations Executive/Shipping Executive

· Location: North Bridge Road

· Working hours: Monday to Friday (9.30am - 6pm)

· Salary (commensurate with experience): Up to $4,500 + Performance Bonus

· Duration: Permanent

· Industry: Trading Company

Main Responsibilities:

· Prepare shipping documents and letters of credit

· Coordinate with shipping container lines to ensure smooth and efficient transportation of goods

· Ensure compliance with all relevant regulations and guidelines related to commodity trading operations

· Manage logistics and coordinating with various stakeholders to ensure timely delivery of goods

· Maintain accurate records of all transactions and activities related to commodity trading operations

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Minimum Diploma educational qualification

· Minimum of 3 years of experience in a commodity trading environment

· Experienced in preparing shipping documents and be familiar with banking documentation, including letters of credit

· Experienced in working with shipping container lines

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Next available intake: August 2024

Responsibilities:

• Assist in the deployment and setup of robots in field locations.
• Support the field operations team in conducting routine maintenance tasks on robotic systems. Assist in troubleshooting and resolving minor technical issues. Coordinate with technicians and engineers for complex repairs or replacements.
• Assist in robot testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Provide on-site support, perform maintenance tasks, and resolve technical issues at customer sites.
• Ensure compliance with safety regulations and protocols during field operations.

Requirements:

• Polytechnic/University undergraduates currently pursuing diploma/degree in Mechatronics, Robotics, Mechanical, Electrical, Electronics, Computer Engineering or a related field.
• Strong interest in robotics and automation technologies.
• Strong analytical and problem-solving skills.
• Motivated to work hands-on with deployed units.
• Flexibility to travel to field locations, if required.
• Strong communication skills in English (both oral and written)

Next available intake: June 2024

Responsibilities:

● Daily monitoring and compilation of robot performance and issues

● Oversee project operations and liaise with subcontractors and suppliers on project/deployment matters

● Prepare documents for purchasing order

● Handle ad-hoc duties e.g., delivery and robot transportation activation

Requirements:

● Education – Preferably Diploma and above

● Language – Strong communication skills in English (both oral and written)

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Facilities Manager is responsible for overseeing the maintenance, operation, and security of the physical facilities in NUS Business School. The Manager works closely with various departments to ensure that the facilities meet operational needs, regulatory requirements, and safety standards.

Key Responsibilities:

Renovations, Maintenance, and Repairs

• Supervise and coordinate the renovation, maintenance and repair activities for all physical assets, electrical systems, plumbing, and other equipment
• Ensure that the preventive maintenance schedules are followed and that corrective actions are taken promptly

Space Planning and Utilization

• Optimize space allocation and layout to meet organizational needs and ensure maximum space utilization
• Coordinate office relocations, expansions, or consolidations

Safety and Security

• Develop and implement safety protocols, emergency response plans, and security measures to create a safe and secure working environment
• Conduct regular safety inspections and audits

Sustainability and Environmental Initiatives

• Implement sustainable practices and initiatives to reduce the facility's environmental impact, including energy conservation, waste reduction, and green building certifications

Vendor and Supplier Management

• Manage relationships with central Campus Infrastructure, service providers, contractors, to ensure quality, cost-effectiveness, and compliance with service level agreements

Technology Integration

• Oversee the implementation and maintenance of technology systems, such as card access systems
• Develop and implement plans to ensure business continuity in the event of emergencies or disasters

Stakeholder Communication

• Establish effective communication channels with occupants, stakeholders, and other departments to address concerns, provide updates, and gather feedback

Budgeting and Financial Management

• Assist in the development and management of the facilities budget, ensuring that expenses are within allocated funds
• Identify cost-saving opportunities and implement efficient resource allocation strategies

Qualifications

• Bachelor's degree in a related field
• 5 years of relevant work experience
• Knowledge of relevant regulations, codes, and industry best practices

Skills required:

• Problem-solving and decision-making abilities
• Strong communication (verbal and written), and interpersonal skills
• Organizational and multitasking abilities
• Leadership and team management skills

(Appointment job grade will commensurate with the selected candidate's experience)

Job Description:

• Provide personalised service over different channels including but not limited to call/email/chat with customers regarding banking products, accounts and service enquiries in an effective and efficient manner
• Provide appropriate solutions and alternatives in a timely manners; follow up with customers to ensure resolution
• Gather customers’ feedback and provide timely feedback to Team Lead on issues and suggestions to improve user experience
• Achieve personal and team Key Performance Indicators
• Ensure confidentiality of the Bank’s customers and data
• Follow communication procedures, guidelines and policies
• Perform other related duties as required

Requirements:

• A Diploma/Bachelor’s Degree in any field
• Preferably with at least 1 year of customer service experience in a call centre/contact centre environment
• Experience in the Financial Services industry (such as Banking or Insurance) will be an advantage
• Excellent communication (verbal and written) and interpersonal skills
• Ability to multitask, prioritise and manage time effectively
• Comfortable to work rotating shift hours including weekends and Public Holidays

The Senior Network Operations Engineer is an Operations role whom will focus on SLA driven Level 3 Incident Management which encompasses responding and resolution of Network, Wireless, Security Infra related issues. The position will be a critical member of the Operations team whom are the higher level and Sev 1 n 2 escalations to diagnose and troubleshoot fault incidents. This role will work directly with customers to gather the fault symptoms and provide the resolution or work around and share best practices, make recommendations, document the issues, provide root cause incident reports. The job scope includes extensive support to client network support team to perform activities in network health check, wireless testing, user issues, break fix, preparing Incident root cause reports.

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up to date software.
• Troubleshoot production issues and network problems to fix any user related issues and work with principal vendors and customer to provide the resolution with in the proposed timelines.
• Field engineer responsible for handling support issues on Enterprise Networking Platforms and Solutions related to Routing, Switching, Wireless, NAC, Security. Includes Vendors such as Cisco / Aruba / Fortinet / Riverbed / Palo Alto / F5 etc
• Under take escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 3 on site troubleshooting and hardware field replacement works for Enterprise Networking Solutions.
• Be part of a team of engineers that performs 24 hours standby duties on a rotational basis.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you
• Work closely with various team of engineers for troubleshooting in relation to Enterprise Networking incidents.

Qualifications:

• Minimum 5 years of relevant experiences in network operations including network, wireless, security technologies.
• Hands on experience in fixing user issues in production environment is essential
• CCNA/CCNP/CCIE certified plus any other networking certifications preferred
• Strong understanding about Enterprise Networking Solutions such as VSS,
• VPC, Multicast , MPLS etc..
• Ability in performing local / remote IOS upgrades on different products and RMAs for faulty devices in production

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Job Description:

• Coordinating projects and jobs between office and operations
• Preparing sales quotations, invoices, and work orders
• Inspection documents
• Data keying
• Accounts Receivable
• Answering and responding to sales and operations related phone calls
• Tabulate monthly sales report
• Ordering of office supplies
• All other duties are required by the Company

Job Requirements:

• At least 2 years experience is required
• 5-days work week

Responsibilities:

• Deal with clients and ship-owners pertaining to all post-deal activities to ensure all necessary operational information is passed on timely
• Resolve common and complex deliveries, disputes and claims between clients and ship-owners
• Handle loading and discharging procedures and documents
• Assist in ship-chartering issue, i.e. computation for freight, demurrage and laytime
• Report to the Head of Operations on all operational activities
• Any other ad-hoc duties as assigned

Requirements:

• Min Diploma holder with 1-2 years of related working experience in marine industry (Dry cargo / Veg oil / Ship-owner).
• Candidates with more than 3-4 years’ experience, will be considered for a senior position
• Able to work independently, responsible and manage multiple priorities
• Hardworking and able to work under pressure
• Strong team player with good interpersonal skills

JOB DUTIES

• Coordinate with relevant parties to resolve delivery related issue, ensure orders are delivered in a timely manner and improve customer satisfaction
• Handle customer feedbacks on order fulfilment
• Execute logistic tasks within stated guidelines and policies
• Manage customer billing & coordinate with finance
• Work closely with Transport/Operation Manager
• Ensure all drivers and delivery assistants comply to SOPs
• Plan, schedule, organize and assign jobs daily
• Assist the Operation Manager to monitor the vehicles' servicing/maintenance schedule and arrange accordingly

JOB REQUIREMENT

• Applicants must be willing to work in logistics industry
• Experience in transport operations
• Preferred 1 year(s) of working experience in the logistics
• Ability to work independently and meet tight deadlines
• Ability to handle stress in a fast-paced environment
• Good communication skill
• Proficient in MS Office and basic MS Excel skills
• Able to read, write and communicate in English and Chinese
• Possession of Class 3/4 License will be a plus point

Job Benefits

• Performance Bonus
• Medical Benefits
• Annual Leave Benefits
• Flexible Working Hours

JOB DESCRIPTION

• Work closely with the Sales team to understand and define client’s key business drivers and requirements
• Support Sales team throughout the contract lifecycle, including being present at client review meetings to identify opportunities to upsell existing accounts
• Liaise with clients to develop project documentation, such as Statement of Work and implementation plans
• Communicate with internal stakeholders and external vendors to ensure effective delivery of projects
• Lead a group of vendors during the implementation phase to ensure deliverables are punctual with no downtime during the course of work
• Propose technically viable solutions that satisfies client requirements and add value to the overall proposal
• Ensure all documents and drawings are in place before handover to Service Operations team

JOB REQUIREMENTS

• Degree in Electrical Engineering or equivalent
• 3 to 5 years of experience in data Centre A&A works is a must
• Able to work in a fast paced environment
• A team player with the ability to work alongside subject matter experts to deliver projects on time
• Knowledge in M&E systems setup, ability to interpret drawings/schematic diagrams
• Proficient in Microsoft Office suite (Excel, Word, PowerPoint)
• Willingness to work on weekends or after office hours if and when necessary

A*STAR Infectious Diseases Labs (A*STAR ID Labs) is seeking a Research Officer to join us in our mission to be a leading Centre of Infectious Diseases research. A*STAR ID Labs aims to develop a cohesive A*STAR response to drive and deliver translational infectious diseases research to better health and economic outcomes.

Job Description

• Candidate will be working with mouse research models. This includes breeding, maintenance care and regular quality screening for both wildtype and transgenic colonies.
• Conduct laboratory experiments, sample collections, processing and perform data analysis for industry/research studies using mouse models.
• Perform meticulous recordkeeping of animal inventory and sample data reports.
• Maintain organized laboratory inventory, ensuring adequate supplies.
• Ensure strict adherence to laboratory, IACUC protocols and safety practices.

Job Requirements:

• Bachelor Degree in Biomedical Sciences, Biochemistry, Life Sciences, Microbiology, Molecular Biology, Infectious Diseases, Immunology or related field as above
• 1 to 2 years of relevant experience or candidates with relevant academic experience are welcome to apply
• Experience with cell culture, mouse models, animal studies, cell biology, cellular and molecular techniques, microscopy, handling with BSL-2 pathogens will be an asset.
• Strong background in Microbiology, Molecular Biology, Biochemistry, Genetics and Genomics
• Highly motivated and able to work independently.
• Strong analytical, technical, and problem-solving skills
• Team player with good interpersonal skills
• Good spoken and written communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Company Description

Join the growing family of DB Golf Training and Performance Center and you will be joining a network that’s leading the way in offering the highest Golf programs through technologies on the market. DB Golf Center is committed to creating a world-class independent Golf Center in Singapore. As a Marketing and Operations Assistant, you will be part of a team of forward-thinking professionals with the passion and drive to turn ideas into action.

Role Position:

Full-Time

Role Description:

This is an onsite role located in Tampines, Singapore, 5-min walk from Tampines West MRT (DT31). Marketing and Operations Assistant will support the company's team by assisting in the development and execution of marketing and promotional campaigns, social media management, database management, event planning, and operational business support.

• Develop compelling and engaging content, including blog posts, social media content, email campaigns, and website copy.

• Develop and execute comprehensive marketing plans to promote our events and services.

• Monitor and report on marketing campaign performance, including ROI and KPIs, and make data-driven recommendations for optimisation.

• Conduct research and stay up-to-date with industry trends to produce relevant and informative content for our target audience

• Utilising market research and competitive analysis to identify target markets, audience segments, and marketing opportunities

• Assist and support operations team: handling bookings, response to enquiries from every social platform and walk-ins, customers concerns, maintaining the customers database accurately etc.

• Ensure the facility is a safe and clean environment by complying with procedures, rules and regulations

Qualifications

• Candidates with no experience, but the mindset of willing to learn are welcome.

• Bonus for candidates with knowledge in golf

• Diploma / Degree in Marketing, Communications, Business or a related field is preferred

• Excellent verbal and written communication skills

• Proficient in photography and videography and editing

• Outstanding organizational, project management, problem-solving, and multitasking skills

• Fluency in English and proficiency in Microsoft Office and Google Suite.

• Strong attention to detail, creativity, and flexibility

• Required to work onsite, and working on weekends