As an Operations Duty Manager, you will be part of a team that oversees the on-site operations across Mount Faber Leisure product offerings with the aim of (1) achieving a consistent delivery of exceptional experience to our guests and (2) enforcing a safe and secure work culture. You will lead as an interim incident manager and situation management during the first hour of a crisis situation.

You will be expected to respond to guest's needs, perform touchpoint engagement, and manage real-time incidents. You will also be required to perform situational assessments and put in place mitigating measures and deploy resources. The ideal candidate is able to effectively think on his/her feet and possess high energy levels.

You will be required to liaise with internal stakeholders, and our parent company, state agencies and outsourced security agencies.

Job Duties and Responsibilities

• Manage operational Resilience and Crisis Management. This includes:
• Acting as Interim Incident Manager (IM) during the ‘Golden Hour’ of a crisis situation
• Providing Command, Control & Coordination before arrival of MFLG Incident Management Team (IMT)
• Providing an interim crisis management response
• Making management-level situational assessments before escalation
• Facilitate and participate in all MFLG’s Resilience Exercises; and
• On-duty point-of-contact for SPF and SCDF
• Provide leadership presence in absence of Senior Management on weekends, public holidays and major events.
• Work with the Resilience Management and Security team to implement and execute operational plans.
• Ensure established operations and guest service standards are followed.
• Perform situational assessments and put in place mitigating measures and/or deploy resources onsite.
• Manage service-related incidents that have been escalated, and handle guests’ feedbacks and determine appropriate actions to ensure it meets or exceed guests’ expectations.
• Supervise and guide the Service Operations team in terms of daily operations and administrative duties, and monitor their work schedules.
• Conduct daily briefings and write incident reports with after action reviews.
• Manage and oversee the Incident Management System (IMS).
• Be part of the Workplace Safety Health & Security (WSHS) committee to promote and manage health and safety, emergency response and risk assessment protocols.
• Handle and oversee daily operations of the Operations Command Centre (OCC).
• Manage and work closely with outsourced Security vendor.
• Assist with any additional duties or projects as required.

Job Requirements

• Diploma or Degree in Hospitality Management, General Management or equivalent.
• At least 3 years' relevant experience in hospitality front office, crisis management or operations.
• Required to perform shift duties.
• 5 day work week including weekends and Public Holidays.
• Self-motivated with strong written and verbal communication skills.
• Strong people management skills.
• Candidate must possess Class 3 or 3A License.

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

Job Responsibilities

**Work in warehouse environment

• Communicate with customer and resolve issues
• Work closely with warehouse operations to ensure timely and accurate movement of inventory
• Ensure system and inventory reports are accurate and well maintained
• Ensure all shipments are delivered on time
• Ensure all invoices are prepared timely and accurately
• Continuous improvements to operation and service level
• Any ad-hoc tasks assigned by superior

Requirement

• at least 1 year experience of warehouse operations
• Teamplayer

Job Responsibilities

• Check arrival date upon receiving of documents;
• Check with carriers/co-loader for the vessel arrival and surcharges;
• Arrange prepare payment voucher;
• Arrange payment to carriers/co-loader;
• Prepare import permits;
• Providing pre-alerts upon receving documents from counterpart;
• Liaise with transporter to arrange delivery to customers;
• Coordinate with customers and transporter regarding delivery and documentation;
• Invoice issuance to customer in timely manner;
• Filling and archiving documents in system as per audit requirements;
• Update customer whenever there is delay on a daily basis.

Requirements

• Relevant work experience will be advantageous
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer Service oriented

Job Description

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department.

Responsibilities:

•Responsible for after sales follow up, reporting, analyse, and evaluate sales results, provide qualitative feedback

•Develop and maintain effective working relationships with south-east Asian customers, work closely with customers to resolve issues;

•Supports business leaders by initiating, leading, and implementing Operational Analytics and operation Process Improvements.

•Brief all divers on the operational & contingency plans and procedures to be followed during the diving operation.

•Oversee diving operations to ensure that their execution complies with the legal requirements of HSE, SS511 & IMCA (International Marine Contractors Association) and diving systems management of the company.

•Analyze records & reports to validate their compliance with Company & IMCA/SS511 standards.

•Any other works assigned by Company.

Requirements:

•Certified in CSCUBA (issued by MOM approved training centre)

•Minimum 6 years of working experiences in similar role

•Able to manage a team of up to 12 divers

•Fluent in English & Mandarin speaking & writing

•Good in interpersonal communication

•High sense of responsibility, honest, excellent teamwork communication skills.

•Possess in depth knowledge on diving matters

•Prepared to work after operating hours, on weekends and public holidays

•Prepared to be called up with minimum notice in the event of emergency

Main Responsibilities

• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Monitor sales and provide monthly sales, P&L reports
• Handle paperwork related to licensing, permits, and other regulatory requirements.
• Direct and manage retail stalls according to company SOPs and regulatory requirements
• Manage external service providers
• Tech Savvy, hands-on with good problem-solving skills relating to coffeeshop/food court operations and customer issues
• Work closely with the cross functional departments to ensure business continuity
• Point of contact between outlet and HQ
• Train Outlet staff on Point-of-Sales (POS)
• Manage equipment maintenance
• Ensure the smooth operations of the outlet
• Ad-hoc deliveries of goods/forms to outlets
• Other work scope as required by business needs

Requirements

• SG/PR Only
• Nitec or above
• 1 year or more experience with similar roles before is advantageous.
• Possess a valid class 3 Singapore driving licence to drive company van
• Excellent interpersonal and communication skills.
• Ability to communicate in Mandarin as internal communications are with Chinese Stakeholders
• Organized and detail oriented.
• Proficient in Microsoft Office (Words, Excel and Power Point); added bonus on knowledge with POS system.

We regret to inform that only shortlisted applicants will be notified.

Job Description:

· Technically strong on the repair and servicing of China Brand heavy equipment.

· Hands on with the daily routine maintenance procedure and able to guide / train mechanics and technicians into doing the repair and maintenance job well.

· Pre-work trouble shooting might be required to guide the team into performing the correct repair / service.

· Ensure team follow and perform all PDI and work procedures.

· Review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review the scheduling and transportation plan to ensure our Mechanics are deployed to the correct site to reduce inter-job transport time.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Set up the fleet management control for fixed assets on rental to:

1. to Monitor the quantity on rental, under repair and in store.

2. Ensure damages done by customers are recorded before acceptance of equipment and billed to them correctly.

Requirements :·

· Minimum Diploma in Engineering·

· Minimum 8-10 years experiences in heavy machinery in construction industry.

· With valid Singapore Class 3 driving license.

* IN CHARGE FOR THE ENTIRE WORKPLACE ASSIGNED TO HIS CONTROL AND ENSURE SAFETY MEASURES ARE FOLLOWED.
* RESPONSIBLE FOR FORECAST AND INITIATE PROCUREMENT OF CONSUMABLES FOR WORKSHOP SESSIONS.
*TO ENSURE THE AVAILABILITY OF EQUIPMENT AND SYSTEMS ARE IN OPTIMAL OPERATION STATUS.
*RESPONSIBLE FOR EFFECTIVE UTILIZATION OF MARINE SUPERVISORS AND REPORT TO MANAGEMENT ON CONDUCT OF ALL SUPERVISOR STATUS.
* TO CONDUCT WORKSHOP LEVEL INSTRUCTIONS FOR MARINE STUDENTS AND JUNIOR LEVEL SUPERVISORS IN THEIR RESPECTIVE STREAMS.
* ENSURE ALL THE JOBS PERFORMED BY THE TEAM MEMBERS ARE LOGGED IN THE LOG BOOKS.
* HANDLE MULTIPLE INSULATION PROJECTS Min 4 years Experience in Handling Insulation Projects
* Fibre glass Coating Insulation
* Foam glass Insulation
* Polyurethane Insulation for LPG Tank
* Thermal Insulation

Customer Service Coordinator

SGD $2000 - $2500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

• Support Rental Division operations for portable on site machines with a fleet of over 50 pieces of inventory equipment
• Manage the servicing and maintenance schedules to ensure optimal performance and longevity of equipment.
• Coordinate with engineering and procurement departments for servicing and maintenance requirements and for order requirements
• Manage mobilisation and demobilisation requirements of rental orders. Overseeing correct documentation and packaging of equipment is carried out
• Review of current Rental Orders and forecasts to ensure equipment is available
• Experience with on site machines and practices would be advantageous and desirable

KEY DUTIES AND RESPONSIBILITES:

· The Aseptic Operations Manager leads all compounding and sterile fill activities. The role is also responsible for secondary packing of final finished goods.

· Ensuring safe work environments, enforcing operational discipline, and monitoring aseptic behaviors.

· Efficiently utilize tools and metrics (KPI’s) to monitor staff productivity, deliverables, timelines, and quality of work product to adjust staffing levels and operational processes as needed to ensure operational effectiveness.

· Support investigations, own CAPAs, and drive continuous improvements throughout operations.

· Responsible for developing staffs’ performance goals, maintaining positive employee morale and relations and managing paid time off

· Understanding of the importance/impact of cGMP standards.

· Responsible for handling disciplinary actions and/or Performance Improvement Plans, terminations, escalating complex employee issues to their manager or human resources and ensuring a fair and consistent approach with all team members.

· Identifying potential process/product improvements and working collectively with cross-functional teams to implement process/procedure updates.

· Demonstrates strong industry knowledge and comprehensive understanding of business processes.

· Demonstrates technical/functional expertise in applicable discipline and acquires knowledge in related disciplines.

· Utilize industry technical/functional experience to help develop standard operating procedures.

REQUIREMENT

· Able to establish robust processes, develop performance standards, track performance through fact driven exercises, and implement solutions to drive continuous process improvements.

· Demonstrates skills to solve complex problems in highly regulated environments.

· Previous experience working with auditors, inspectors, and regulatory agencies.

· Able to articulate difficult and complex situations in a comprehensive and succinct manner utilizing professional tools, and deliberate facts.

· Ability to drive a culture of partnership and accountability.

EDUCATION & EXPERIENCE

• Minimum of a Bachelor Degree in a life science, pharmacy, or engineering discipline required. Advanced degree/certification preferred. It will be an advantage to the candidate if he/she is a registered pharmacist in Singapore.
• 5-8 years manufacturing or engineering experience, preferably in sterile manufacturing and a good understanding of quality and compliance standards of various agencies, including US-FDA, European EMA and China NPMA.
• 3-5 years management experience; with no fewer than 20 direct/indirect reports.
• Proven effective verbal and written communication skills
• Experience working with SAP, QMS such as TrackWise

• Upkeep and repair all equipment and machinery onboard vessel.
• Ensure the maintenance and submersible barges comply to statutory regulations, company, and charterer requirements.
• Evaluate and improve the cost efficiency on pricing for stores and spares parts required for fleet of vessels and barges.
• Coordinate with suppliers on the delivery of items for fleet of vessels and barges.
• Review and improve the working instructions and tasks execution process.
• Provide support to Operations Department in outdoor field works such as surveys and new build delivery etc.
• Assist to disseminate clear instructions to Master and engineer onboard vessel.
• Assist in the delivery of vessels and support vessel inspection by Clients, Tow surveyors and MWS.
• To coordinate all harbour movement of owned and 3rd party vessels and barges.
• Maintain proper records of sailing instructions, delivery orders, towering gears and testing documents.
• Liaise with Maritime regulators and ensure smooth flow of vessel related certificates.
• Any other ad-hoc duties as assigned by Management.

We are primarily a fast fashion company at the forefront of the industry, specializing in trendy and affordable apparel. With a growing customer base, we are seeking a motivated Marketing & Operations Intern who can work independently while also contributing effectively to our team. This position offers a hands-on opportunity to gain experience in both marketing and operations within a start-up environment.

Responsibilities:

Marketing:

• Assist in developing and implementing digital marketing strategies for our brands.
• Plan and execute marketing campaigns across various digital platforms.
• Support livestream events, ensuring smooth operation and engagement.
• Create and curate content for social media channels.
• Monitor and analyze the performance of campaigns and channels.

Operations:

• Aid in the packing and shipping of customer orders.
• Assist in inventory management, including sorting, organizing, and restocking.
• Contribute to the optimization of logistical processes.
• Collaborate with the team to streamline inventory management practices.
• Other duties if required by management

Requirements:

• Currently enrolled in or recent graduate of a Diploma/ Bachelor’s program in Marketing, Business Administration, Operations Management, or a related field.
• Strong communication skills and the ability to work well both independently and in a team environment.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Familiarity with social media platforms and digital marketing trends.
• Detail-oriented with strong organizational skills.
• Ability to adapt quickly to changing priorities.

Application Process: Please submit your resume and portfolio if interested:)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Technical Operations Specialist is responsible to perform Manufacturing operational readiness activities which include, but not limited to, temporary Change Requests, SOPs, pre-campaign trainings and other associated tasks that are required prior to and during process campaigns. The Technical Operations Specialist is also involved in driving continuous improvement initiatives within Manufacturing.

The individual should have excellent communication skills and should be able to demonstrate agility with changing priorities on deliverables.

Key responsibilities:

• Initiate and complete temporary Change Requests along with corresponding redlining of batch records prior to the start of a required process run.
• Responsible for creation and revision of Manufacturing Standard Operating Procedures (SOPs) and other associated documents such as Performance Measures (PMs) etc.
• Create pre-campaign training package prior to upcoming campaign for operation related learnings from previous campaigns.
• Participate or Lead and facilitate continuous improvement initiatives pertaining to Manufacturing.
• Manage the execution of any other operational activities such as CAPAs, change request tasks, draft protocols for wet test execution, CSCC initiation etc. as assigned.
• Support with other activities such as defective material inspection and audit support.
• Collaborate interdepartmentally to drive assigned tasks to completions.
• Manage existing systems to track status of existing tasks such as SOP revisions, CAPAs/Change Requests to ensure timely closure.
• Identify areas of improvement and initiate tangible initiatives within Manufacturing leading to business aligned benefits.
• Provide guidance and mentorship to junior members of Tech Ops Team.
• Perform any other duties as assigned by your Lead/ Manager.

Key requirements:

• Degree in Engineering (Chemical/ Biochemical) or Science (Biochemistry/ Chemistry/ Microbiology) related disciplines preferred.
• Knowledge of Engineering and Biopharmaceutical processing.
• Familiarity with FDA & EMA GMP and regulatory requirements.
• Strong communication skills – Clear and concise communication with internal and external stakeholders, effective communication of change management.
• Excellent written and oral presentation skills.
• Able to lead and effectively facilitate projects with cross-functional department involvement.
• Track record in completing projects under tight timelines.
• Strong proficiency in standard Microsoft Office applications e.g. MS Word, Excel and PowerPoint.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

We are primarily a fast fashion company at the forefront of the industry, specializing in trendy and affordable apparel. With a growing customer base, we are seeking a reliable and motivated individual to join our team as a Part-Time Packer. In this role, you will be responsible for efficiently packing orders, organizing stock, and maintaining accurate inventory records. Our labels include The Fleur Label, nonome and an activewear brand muuv-it.

Responsibilities:

• Pack orders accurately and efficiently according to packing slips and shipping instructions.
• Organize stock in the warehouse to ensure efficient order fulfillment.
• Check inventory levels regularly and report discrepancies to the supervisor.
• Maintain a clean and organized workspace.
• Assist in other tasks related to warehouse operations as needed.

Requirements:

• Previous experience in packing or warehouse operations is preferred but not required.
• Ability to follow instructions and work independently.
• Good organizational skills and attention to detail.
• Physical ability to lift and move packages
• Availability to work flexible hours, typically 3-4 hours per day, at least twice a week (Monday is a must). Need to come to office to pack (our office is located at Enterprise Hub, Blk 48, Singapore 608586).
• Must be reliable and punctual.

Benefits:

• Flexible schedule that can accommodate other commitments.
• Opportunity to gain experience in warehouse operations.
• Competitive hourly rate ($10-$15/hr).

If you are looking for a part-time position with a dynamic team and have the necessary skills, we encourage you to apply for this opportunity.

How to Apply:

Please submit your resume and a brief cover letter outlining your interest and availability (which weekdays can you come). Kindly include your phone number for us to contact you. Thank you.

About Veolia

Veolia Group aims to become the benchmark company for ecological transformation. Present on five continents with nearly 213,000 employees, the Group designs and deploys useful, practical solutions for the management of water, waste and energy that are contributing to a radical turnaround of the current situation. Through its three complementary activities, Veolia helps to develop access to resources, to preserve available resources and to renew them.

In 2022, the Veolia group provided 111 million inhabitants with drinking water and 97 million with sanitation, produced nearly 44 million megawatt hours and recovered 61 million tonnes of waste.

About Veolia Singapore

At Veolia Singapore, we're more than the world’s leading provider of environmental solutions - we’re dedicated to customized, cost-effective solutions that reflect best practices, environmental protection and a better quality of life.

We help customers in the industrial, commercial and governmental sectors safely manage, treat, recycle and dispose of hazardous and regulated wastes. Our industry leading team is equipped with unmatched knowledge, experience and technology in order to provide value-added services that protect people and the environment.

Are you passionate about making a positive impact on the environment and promoting ecological transformation? Come, join us and embark on a rewarding career with Veolia Singapore!

Job Description:

In this role, you will provide support to the Engineer/Manager and work together with the Operations and Maintenance team to achieve operational excellence in wastewater treatment facilities and related infrastructures.

• Routine monitoring of the plant to do visual inspection of equipment and structure.
• Routine check of parameters and registering in log sheet; log sheet preparation.
• Operating the plant various process with HMI/SCADA system.
• Control and monitor the water treatment quantity and quality as well as the quality along the plant upstream process.
• Ensure all permits to work (PTW) are carried out in accordance with company's policy.
• Taking corrective actions during the process parameters deviation.
• Document/Digitalize operation data on a daily basis for engineers to do decision /making/analysis. Assist in plant operation normalisation and ad-hoc on-site checking of equipment process.
• Support plant maintenance activities.
• Chemical receiving, chemical preparation, plant housekeeping, etc.
• Support any other site activities as delegated by the Engineer or Manager.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• At least NITEC in Engineering discipline
• Entry Level candidate are encouraged to apply
• Class 3 driving licence/Forklift driving licence an added advantage
• Able to work 44 hours week, may require to work on regular hours or 12 hours rotating shift
• Good chemistry will be advantageous
• Self-motivated and able to handle wide spectrum of responsibilities

Are you ready to immerse yourself in the captivating world of scented products? Lynk Fragrances, a distinguished Singaporean brand, is seeking passionate individuals to join our team as Operations Executive. As the leading scented product maker in the country, we are committed to creating exceptional fragrances that enchant the senses and elevate everyday moments. We take immense pride in our use of high-quality ingredients, combining them with artistry to produce exquisite products that our customers adore.

Job Responsibilities

- E-commerce platform order management and logistics support

- Take active ownership of every incoming and outgoing transaction on time

- Perform data extraction and development of reports for costing/data requirements

- Identify and follow up on customer query to ensure all transaction in order and up to date

- Coordinate with multiple stakeholders to gather and disseminate data retrieval from the online platform

- Coordinate with 3PL on shipment and last miles delivery

- Follow up closely with the relevant parties to resolve issues and complaints

- Respond to customer enquiries and issues promptly, with completeness and accuracy

- Ensure smooth execution of daily operational job orders and production schedule

- Perform inventory quality control and stock taking on regular basis

- Perform ad-hoc duties assigned

Job Requirements

- Diploma in Supply Chain, or above

- At least 1 to 3 years working experience in logistics/warehousing

- Familiar with logistics flows

- Clear mind, doing things organized, work carefully, a strong sense of responsibility

- Basic grasp of computer applications

- Perform ad-hoc duties assigned

Job Responsibilities

• Develop and implement Administration policies and procedures.
• Prepare and draft Contract/Agreement independently.
• Manage all office equipment and office supplies.
• Work closely with departments/supermarket outlets on their needs to ensure seamless operations.
• Liaise with vendors and service providers in procuring goods and services for operation needs.
• Liaise with government agencies / Town Councils / PA, etc.
• Handle licence renewals and applications.
• Assist in displaying, arranging and sorting of goods
• Attend to customers’ enquiries and handle feedback when necessary
• Involve in cashiering duties
• Responsible for stock taking and inventory control
• Any other ad hoc duties as assigned

Job Requirements

• Possess 3-5 years of experience in supermarket
• Good communication skills both oral and written
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Dynamic team player able to multi-task in a fast paced environment
• Possess good communication and interpersonal skills
• Customer service oriented

• 5 days, Jurong West,Transport (2 ways)
• $2000 - $2800, yearly AWS, performance bonus
• Medical/Dental benefits

Responsibilities:

• Check and ensure orders arrive on time
• Follow up with clients on incoming receiving goods or order with discrepancies
• Order processing, maintain and ensure that required reports are up-to-date at all time
• Plan and coordinate work for team members based on customer’s priority
• Communicate with clients on arising issues
• Daily Inbound & Outbound Activities

Requirements

• Possess a Diploma in Logistics and supply chain or equivalent
• At least 1 year of experience in similar capacity
• Willing to learn
• Able to work independently
• Positive and strong self driven attitude

Interested applicants, please send your resume to [email protected]

Job Description:

- Assisting Ops Manager, includes but not limited to Operations, Logistic, Purchase Request, Quotation, and Administrative.

- Monitor SAP processes and resolve any issue in a timely manner with support from IT department.

- Prepare and consolidate presentation materials.

- Assist in ad-hoc duties assigned (tree planting, site visits etc)

Job Requirements:

- Diploma in Business Admin or equivalent

- Minimum 1 year experience as an operation administrator or in a similar position

- Strong organizational and administrative skills.

- Excellent communication skills, both written and verbal.

- Proficiency in Microsoft Office

- Knowledge or prior experience in SAP system will be an advantage

Job Description

1. Prepare Sales Quotations and Rental Quotations:

• Access the ERP system and navigate to the quotation module.
• Enter customer details, equipment specifications, pricing, and terms.
• Verify accuracy of information and ensure alignment with pricing guidelines.
• Save and send quotations to customers promptly.

2. Process Sales Orders:

• Utilize the ERP system to process sales orders received from customers.
• Enter order details accurately including quantity, pricing, delivery instructions, and any special terms.
• Verify order information to ensure completeness and accuracy.
• Confirm order receipt and update the system accordingly.

3. Assist Salespersons:

• Act as a point of contact for salespersons regarding customer inquiries, order status, and any issues that arise.
• Provide timely support and information needed to facilitate sales activities.
• Collaborate with sales team members to address customer needs effectively.

4. Resolve Client Complaints:

• Receive and document client complaints or issues promptly.
• Investigate complaints thoroughly, gathering necessary information.
• Communicate with clients to understand their concerns and propose solutions.
• Follow up to ensure resolution and client satisfaction.

5. Arrange PE for Heavy Equipment Inspection:

• Coordinate with relevant departments to schedule third-party inspections (PE) for heavy equipment.
• Ensure all equipment data loggers are calibrated and match load charts as required.
• Facilitate inspection processes to comply with safety and operational standards.

6. Prepare Weekly Sales Reports:

• Compile data on stock availability, latest Statements of Account (SOA), and rental fleet stock lists.
• Generate weekly sales reports using ERP system or designated reporting tools.
• Include key metrics and insights for management review and decision-making.

7. Chase Payment for Sales and Rental Units:

• Monitor payment timelines and follow up with customers to collect outstanding payments.
• Send reminders and statements as necessary to ensure payments are received within 90 days.
• Document payment status and update financial records accordingly.

8. Provide Assistance to Service Team:

• Support service team members with operational matters as they arise.
• Coordinate equipment servicing and repairs, ensuring minimal downtime.
• Communicate service updates to relevant stakeholders as needed.

9. Monitor Drilling Rig Tools & Accessories:

• Conduct regular inventory checks and maintenance tracking for drilling rig tools and accessories.
• Arrange client viewings and demonstrations for rental and sales purposes.
• Ensure availability and readiness of equipment for client inspections.

10. Apply for HDB Permits for Crawler Cranes:

• Initiate and complete applications for Housing Development Board (HDB) permits as required.
• Gather necessary documentation and ensure compliance with regulatory requirements.
• Coordinate with HDB and internal departments to secure permits in a timely manner.

11. Ensure Heavy Equipment Insurance Coverage:

• Verify and ensure all heavy equipment is adequately covered by insurance policies.

12. Ensure Payment for LTA for Rough Terrain Cranes:

• Coordinate payment processes and documentation to comply with Land Transport
• Authority (LTA) requirements for rough terrain cranes.

13. Apply Company Equipment under Bank Hire Purchase:

• Identify equipment eligible for hire purchase based on company policy and financial criteria.
• Prepare required documentation including equipment details, financial statements, and purchase agreements.
• Submit applications to designated banks and follow up to ensure timely processing.
• Coordinate with internal stakeholders and bank representatives to finalize hire purchase arrangements.

Requirements

• Minimum Diploma or equal certification.
• At least 3 years of related working experiences.
• Meticulous and well organized person.
• Self-motivated and enthusiastic in work.

Key Roles and Responsibilities:

• Ensures that email infrastructure at the client site is configured, installed, tested, and operational
• Performs necessary checks, apply monitoring tools and respond to alerts
• Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail
• Assists in analysing, assigning, and escalating support calls
• Investigates third line support calls assigned and identify the root cause of incidents and problems
• Reports and escalates issues to 3rd party vendors if necessary
• Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
• Proactively identifies opportunities for work optimization including opportunities for automation of work
• Coaches L2 teams for advance technical troubleshooting and behavioural skills
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines
• May work on implementing and delivering Disaster Recovery functions and tests

Knowledge, Skills and Attributes:

• Hands on experience in managing enterprise email security solutions
• knowledge on Cisco email security solution - ESA (Email security appliance) , Threat Grid, Antimalware protection systems
• Ability to communicate and work across different cultures and social groups
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
• Ability to maintain a positive outlook at work
• Ability to work well in a pressurized environment
• Ability to work hard and put in longer hours when it is necessary
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information,and refraining from interrupting
• Ability to adapt to changing circumstances
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
• Certifications relevant to mail hygiene security such as Cisco email security or equivalent

Required Experience:

• Minimum 5 years IT experience with 2 years experience in supporting large scale email security environment.
• Seasoned working knowledge of ITIL processes
• Seasoned experience working with vendors and/or 3rd parties

Job Responsibilities

• Answer customer enquiries and resolve customer issues in an efficient and timely manner.
• Providing information about products and services,
• Taking orders & processing payments
• Addressing complaints
• Troubleshooting technical issues
• Handling warranty claims
• Administrative tasks such as documentation

Requirements

• Excellent communication skills
• Effective listening skills
• Knowledge in the automotive industry would be beneficial

Job Responsibilities

1. Perform administrative tasks including keeping record of the contracts and agreements, maintain Operations documentations and fleet management records.
2. To monitor closely the day-to-day functionality of the vehicles and provide support to the Operations in liaising with sales, logistices team and customers on operations matters when necessary.
3. Responsible in preparing quotations and invoices.
4. Assist and support Sales Representative on customer queries in relation to order fulfillment documentation aspect.
5. Assist in operations updates, routing planning for the vehicles to achieve optimization.
6. Assist in general comminucation with customers on arrivals and necessary updates over phone.
7. Assist in marketing updates, partipate in marketing campaines and organizations

Job Requirements

• Fluent in English, Mandarin, some malay and dialect is an advantage
• Good in spoken comminucations with customers and co-workers
• Able to speak, read and type Mandarin
• Good interpersonal skills in handing general enquiries
• Eyes for details, meticulous and initiative self driven
• Able to solve problems indenpently and complete tasks assidned
• 2 years experience in office admin and operations work is preferred
• Proficient in Microsoft Office

• Monitor and track all job request.
• Monitor and track all project works and their progress status
• Monitoring of KPIs to ensure compliance with performance framework
• Assign vendors / sub-con / technicians to carry out project works
• Monitor Non-compliance letters and liaise with Contracts Dept for response
• Prepare,Plan and compile Monthly various schedules and reports related to the assigned facility
• Liaise with stakeholders of the assigned facility as the Main POC
• Track and monitor all clearance of Vendors / Sub-cons and technicians
• Overseeing and directing construction projects from conception to completion
• Reviewing the project in-depth to schedule deliverables and estimate costs
• Overseeing all onsite and offsite constructions to monitor compliance with building and safety regulations