Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as Principal Controls Engineer. This is a Singapore based role.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Principal Engineer, you will perform a key role in delivering and managing the critical environment infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on personal and professional development for all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities

As a Principal Controls Engineer your key responsiblites are outlined below:

• Collaborate with Engineering and Operation teams to gain a comprehensive understanding of the critical environment (CE) designs and operational procedures for colocation data centers. Identify any gaps in these designs and processes and work closely with relevant stakeholders to address and eliminate these risks. This is to ensure the reliability and efficiency of critical data center operations.
• Lead the technical review and analysis of design documents for mechanical systems involving BAS critical environment instrumentation systems, associated controls, electrical systems and monitoring, and overall network topology at Operations turnover, ensuring that colocation data centers comply with Microsoft’s requirements.
• Require a comprehensive understanding of data center controls and operational experience.
• Review the scope of upgrading the controls infrastructure in colocation data centers to improve site utilization.
• Provide guidance to Operations teams through change management on controls systems, troubleshoot BAS and EPMS issues, drive root cause analysis and work with colocation data centers on the resolution. Knowledge of 5 Whys or alternative problem solving techniques would be a requirement and the use of which to investigateunderlying issues such as system design, staffing models, competency, procedures, site requirements, etc.
• Lead technical reviews with colocation data centers to complete system reliability studies.
• Active contribution and participation in the commissioning and validation of system performance, quality, and reliability.
• Perform forensic analysis on incidents which have occurred within the data center infrastructure. Knowledge of FMEA or other alternative process related failure analysis would be an advantage.
• Position as a subject matter expert with the ability to discuss in depth the instrumentation and controls aspects of data center functions, as well as the potential failure modes in critical environments.
• Analyze the performance data of equipment and system to identify potential issues through trend analysis.
• Provide support in resolving operational issues encountered in the production data centers, either remotely or on-site.
• Review compliance with existing corrective and preventative maintenance programs to enhance operational readiness.
• Proactive in driving implementation of lessons learnt from analysis across multiple design, construction, and operational organizations.
• Work with Design Engineering and Site Operations Engineers to establish visual standards, process improvement and error proofing systems to drive efficiency within the business.
• Able to travel to colocation data centers in APAC for onsite assessments when required.
• Able to travel domestically and internationally.

Qualifications

Required Qualifications:

• Bachelor’s degree in related engineering field.

• Professional engineer in the branch of Electrical Engineering with a certificate from their state’s or country’s licensure board

• In-depth knowledge of Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring Systems (BCMS), Programmable Logic Controllers (PLC), Distributed Control Systems (DCS), SCADA Systems and Process Controls.

• In-depth knowledge of open BAS protocols and communications - BACnet, LON, MODBUS, Ethernet, Web-Services, html, and others.

• Candidate must possess strong written and verbal communication skills with attention to details.

• Proficiency in creating and delivering presentations using Microsoft Office Suite, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

• Proficiency in conducting intricate and data-driven business case analysis to provide robust justification for making technical decisions.

Experience Required:

• Experience working in mission critical environments that require precise conditions for their operations.

• Minimum 15 years’ experience in mechanical controls engineering, electrical controls engineering or equivalent combination of education and experience in technical discipline specific to HVAC, building automation and EPMS.

• Minimum of 10 years’ experience in consulting engineering, system integration, system manufacturing and/or operation with minimum of 7 years’ experience as lead engineer.

• Strong experience with the operation and maintenance of building cooling and related mechanical systems (HVAC, Chilled Water, DX Refrigerant, Evaporative, and related controls systems).

• Experience with power system analysis and engineering software packages.

• Presented and communicated with C-suite executives at least every quarter.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

· Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

We’re searching for a System Executive (Syscon) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

Fault management

• Monitor any fault alarm generated from the Network Management System (NMS);
• Identify the nature and type of the network failures whenever a fault alarm is generated or a fault is reported, and to execute the appropriate corrective actions to ensure minimum disruption to the network;
• Seek approval from the user’s representative on the remedial actions should such actions entail disruption to the network or the allocation of resources;
• Report the fault to the Maintenance Agency (MA) when the fault cannot be resolved at the NOC level; liaise directly to isolate or rectify fault
• Provide interim update of a fault via SMS or phone to the user until the fault is closed;
• Document the number and types of faults occurred and the process and action taken to resolve the problem;
• Perform daily checks with the aid of NMS to ensure all sub-systems are in proper physical and working condition;
• Backup data of the NMS and to restore it when necessary.
• Carry out the MA’s recommended periodic preventive maintenance of the sub-systems and its equipment at all sites to ensure network functionality and the equipment are in working order;
• Perform periodic testing of the main and backup switching equipment to ensure all sub-systems are functioning properly.

Configuration Management

• To maintain an up-to-date physical and logical configuration of the sub-systems with proper and accurate documentation;
• To maintain and manage the numbering plan for all system end-user terminals;
• To perform network reconfiguration for operational role changes that does not involve additional hardware or swapping of equipment boards upon instruction from the user;
• To perform network and new services configuration;
• To track and report to the user any unauthorised equipment, hardware, applications, relocation, etc. regarding the overall configuration of the system.

Administration Management

• To receive calls from end-users on all aspects of the system such as fault reporting, network consultation, etc.;
• To keep end-users informed of such events like network failure, network maintenance, network testing, password changing, etc. so that end-users are given adequate notice in advance to prepare themselves;
• To issue Repair Report Forms (RRF) and/or Anomaly and Improvement Forms to MA for its further actions;
• To be responsible for the proper maintenance and documentation of all the maintenance and operating manuals;
• To activate the user’s representative after office hours should there be any anomalies in the sub-systems that require their intervention or advice or if such anomalies result in adverse operational impact;
• To liaise with building owners for access;
• To provide shift report on all related incidents that happen during the shift;
• To provide monthly updates of the sub-systems status to the user and ad-hoc reports when so requested by the user;
• To maintain the stock inventory management system to track all equipment movement in/out of NOC located in the main site.

Performance Management

• To collect and compile network statistics periodically, and to analyse the statistics collected. The network performance results together with recommended solution to improve network performance, if required, are to be provided to the user;
• To track the performance in terms of the Reliability, Availability and Maintainability (RAM) of the various sub-systems with MA. Such task includes tracking the response time and turnaround time of the MA upon activated;
• To recommend to the user necessary actions to be taken to enhance the performance of the sub-systems;
• To assess and decide on the need to fine-tune the sub-systems based on the performance results submitted and recommend technical solutions to the user.

Security Management

• To ensure that all components of the sub-systems located at NOC (NMTs, equipment of all sub-systems, equipment rooms, etc.) are physically secured according to the security guidelines set out by the user;
• To monitor the sub-systems against any unauthorised network access and to track down for such unauthorised access to the network.
• To perform periodical change in password access control to the sub-systems according to the IT security requirement;
• To desensitise system terminal equipment;
• To reload terminal software;
• To monitor the overall security of the system and to report any possible breach to the user;
• To recommend to the user the necessary actions to be taken against any unauthorised network access;
• To assist the user in safeguarding and restricting access to all the security related information;
• To plan and recommend to the user the periodical change in password access control for the sub-systems;
• To assist the user in system security keys renewal;
• To assist user in tracking the loss of system user terminals.

Project Support

• To assist the user in project planning and to provide network operations advices to the user’s project team;
• To assist the user in conducting verification tests/trials during project run-in phase;
• To perform network and new services configuration;
• Put to service new system user terminals.

Consultancy Services

• To provide consultancy services in technical and tactical operations of the sub-system;
• Study and analyse in detail the sub-systems on the business continuity planning;
• Support the user in the ad-hoc studies on the network capacity and capabilities.

General Support Management

• To advise and support the user in the planning and execution of special operations that involves allocation, configuration and deployment of system resources.
• To formulate network recovery procedures in response to all possible failure scenarios for approval by the user. Such failure scenarios include example like network degradation on fallback modes and the total failure of the main NOC site which necessitates the need to relocate operations to the alternate site. The network recovery procedures when approved by the user shall be constantly improved, updated and re-approved through the conduct of periodical exercises and validations;
• To assist the user in carrying out retrieval of logs;
• Support the user on site and monitor the network performances during major events;
• To assist the user to report any missing system end-user terminal (reported by end-user) to the user to terminate the service and to submit a report.

User Equipment (UE) Management

• To confirm failures or faults in the reported equipment;
• To ensure that all relevant data in the equipment are removed and perform software and content management if it is not done adequately;
• To save equipment configuration and settings especially for faulty equipment;
• To secure delete or remove configuration and data within the faulty equipment;
• To clone equipment configuration from one equipment to another;
• To update or restore firmware and software in the equipment physically;
• To perform remote wipe of confirmed faulty equipment;
• To consolidate repaired UE and provide updated software or apply patches before returning to user.

Application Management

• To escalate to application vendors for Level 2 support.
• To provide Level 1 software support and basic application trouble shooting, consisting of: Version update, Reinstallation, Cache clearing, User Frequent Asked Questions (FAQ), User registration check, Hardware requirement check, To provide Level 1 backend i nfrastructure support, consisting of:Server status check & Connectivity check.

A little about you:

• Diploma in Computer Engineer/Electrical and Electronic Engineering or equivalent
• Comfortable with 12 hours rotating shift work including weekends and public holidays. Standby duties are also required
• Comfortable to be based at users' site(s)
• Able to work well under pressure especially during an outage or emergency
• Able to work in a team and with external stakeholders
• Experience in a Control Centre will be a plus
• Knowledge in any domains or software listed below will be an advantage:
• - DC operation – Splunk, SolarWinds, operational process, setting up, Standard Operating Procedures (SOP), Business Continuity Plan (BCP) SOP,
• - Systems – VMware, Nutanix, MS AD, MS servers, tape backup, Hyper V.
• - Security – Cisco, VPN, Symantec, RSA, CA, Palo Alto, familiar with IM8, ISM, CISSP.
• - Networking – L2 & L3 switches, networking design, minimum CCNA, CCNP is a plus
• Only Singaporeans need apply
  

Job ID: 18871

• Location: Tanjong Pagar
• Working hours: 8.45am - 5.45pm
• Salary: up to $3,300 (Depending on experiences)

Job Description

• Handle contracting filling & disseminate to respective departments
• Source suppliers and negotiate for the best rate for logistics and meal selection
• Prepare and arrange contract signing with suppliers for collaboration
• Plan & share relevant information on logistics and meal selection with respective departments
• Prepare marketing materials for meal selection
• Site inspection
• Handle the invoices from suppliers
• Prepare sales reports
• Handle complaints or feedback
• Any other ad-hoc tasks that may be assigned by the Company from time to time
• Report risk management issues and internal controls deficiencies identified and provide recommendations to improve the Company's operations
• Handle risk related ad-hoc projects with other team members or departments when necessary
• Coordinate the Business Continuity Plan and keep it up-to-date
• Actively participate to update the Risk Assessment of AP Region
• Ensure that the crisis management documentation is updated on a regular

Job Requirement

• Diploma in Tourism or Hospitality studies or relevant Field
• Minimum 3 years of relevant work experience in Tourism or Hospitality industry
• Proficient in Microsoft office
• Ability to work under tight schedules with positive working attitude
• Independent, meticulous, team player, excellent interpersonal skill, positive work attitude

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18871, Senior Operations Executive ".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Company located in Changi Airfreight Centre

Working Hour : 8.30am to 6.00 pm

Key Responsibilities

* Clollabrate with Senior management to align airfreight strategies with overall company objectives.

* Respond to the client in time, work closely with internal teams, build relationships, and retain existing client accounts

* Ensure compliance with relevant regulations and industry standards

*Manage the shipments progress, database, and delivery clerance with transporter

*Provide guidance, training, and support to enhance teams' performance

* Build and maintain strong relationships with Clients, ensuring their airfreight needs are met

*Address and resolve customer concerns promptly

Requirement:

*Diplomat in Logistics or Business Afministration or equivalent

*8 years experience in freight forwarding industry

*Experience in Airfreight operations or Customer Service

Your responsibilities:

As a financial consultant, you will work closely with our clients which are major banks, hedge funds, asset managers, insurance companies, corporate and other players in the capital markets. Your responsibilities will include:

• Advising on Murex best practices in the organizational modeling in MX.3, transaction lifecycle management, confirmation and matching of transactions, settlements, position management, and financial reporting
• Contributing to client-site MX.3 implementations during the requirements gathering, design, build, test and deployment phases by participating in workshops, preparing documentation, configuring client requirements and performing quality assurance tests.
• Providing client support including managing open issues and supporting upgrade activities
• Communicating development needs to the Murex product development team
• Providing internal and external training

In addition to the above, you may also serve as a functional expert in the sales process.

Preferred Qualifications

• 1 to 5 years of Murex experience (in Murex or elsewhere)
• Degree in related computing or financial engineering
• Strong academic background in business, finance, mathematics, and accounting
• Financial products knowledge in FX, FXD, IRD, EQD
• In-depth business knowledge in Murex pre-trade workflow, eTradepad, P&L reporting
• Murex post-trade workflow
• Trade Lifecycle, settlement, market data, GOM
• Technical skills – Unix, Linux, Sybase, scripting in various languages

Attributes:

• Excellent communication (both verbal and written) and presentation skills.
• Ability to identify trends and recommend a course of action to resolve/improve/enhance the usage of our solution
• Management of complex client relationships
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to listen to client requirements, seek to understand their business, and translate them into the application and operational requirements
• Is self-motivated and a team player
• Has a strong interest in financial markets
• Ability to travel

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Develop and improvise on risk management framework, policy and process
• Develop and establish financial budget and plans
• Develop and maintain business continuity strategies, policies and guidelines
• Develop service recovery framework
• Drive service quality and customer satisfaction
• Establish and maintain relationships with strategic business partner
• Establish business continuity processes
• Establish business strategies for the business function
• Establish operational plans for the business function
• Facilitate innovation and lead managers to manage change
• Manage compliance with food and beverage hygiene policies and procedures
• Manage revenue and expenditure
• Oversee cost control and food purchasing activities
• Plan and develop menus
• Provide leadership during crisis situations
• Strategies service operations

Requirements:

• Related experience in F&B industry
• Able to work in a fast pace environment
• Process positive attitude and responsibilities
• Love challenges and able to work under pressure
• Customer-service oriented personality

Interested candidates, kindly contact us via 8838 7279 for further discussion.

We regretted that only shortlisted candidates would be notified.

The Wolfgang Violin Studio. A music studio in the Central District offers the position of

Associate Operations Manager (Front Desk and Customer Relations)

About

Founded by Program Director Min Lee in 2009, Wolfgang Violin is named as a tribute to the world's most iconic and revered violin prodigy, Wolfgang Amadeus Mozart. Conceived to redefine how classical music is taught to young minds, the lessons are specially designed to provide students with a holistic music education. To inspire a life-long love of music from 3 years of age, we are an established music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate who is looking for professional career development opportunities. Required attributes :

• Outgoing person who enjoys engaging with customers.
• Proficiency in spoken and written English
• Adaptability in a fast-paced environment
• Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send resume to [email protected]and complete details on http://tinyurl.com/Associate-Mgr

Fresh graduates are welcome to apply.

Responsibilities:

• Handle contracting filling & disseminate to respective departments
• Source suppliers and negotiate for the best rate for logistics and meal selection
• Prepare and arrange contract signing with suppliers for collaboration
• Plan & share relevant information on logistics and meal selection with respective departments
• Prepare marketing materials for meal selection
• Handle the invoices from suppliers and site inspection
• Prepare sales reports and handle complaints or feedback

Requirements:

• Min 3 years of relevant work experience in Tourism or Hospitality industry
• Diploma in Tourism or Hospitality
• Proficient in Microsoft office
• Ability to work under tight schedules

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

Job Title: Senior Operations Executive / Operations Executive (Fresh Food Processing) (ID8116)
Location: Upper Thomson Road
Working Hour: 5 days work
Monday-Friday 8:30am – 6:00pm
(Will be required to work midnight shift when necessary)
Salary: $4000 - $5500

Job Description:
1. Production Operation
• Monitor daily production quantity to ensure output meets the planned targets & target quality
• Re-deployment of production staff in production lines if necessary for better efficiency
• Serves as an escalation point and resolves complex and diverse operational problems
• Initiate process improvement within production lines/department
• Ensure compliance to workplace safety standards and policy at all times
2. Assist / Work with Production Planner on:
• Oversee inventory levels of all ingredients and finished products; rebalance inventory regularly
• Secure the necessary raw materials and ingredients
3. Production Administrative
• Coach line leaders/production members to correctly fill up all checklists and production reports
• Disseminate important information down to all production staffs
4. Quality Assurance & Control
• Monitor compliance with SOPs, safety regulations and policies
• Ensure corrective actions are monitored and completed for all non-compliant conditions and behaviours
• Work with the Preventive Maintenance Team for scheduled inspections/repair of equipment
• Work with QA to ensure food safety and quality of raw materials / finished products
• Monitor and ensure housekeeping are practiced and maintained
5. People Management
• Oversee and coach line leaders/production staff on the assigned job scope within the production lines
• Plan the schedule for production staffs' leaves and facilitate daily production lines deployment
• Coordinate efforts with other departments to ensure smooth operations within the production lines
• Ensure training is conducted for new production members or to help current production members perform better

Requirement:
• Minimum Diploma in Business Management or equivalent
• Must have minimum 5 years of relevant experience in Food Production
• Able to work in a fast-paced environment
• Knowledge of SAP is preferred
• Good understanding of GMP, GHP and SOP
• Experience in handling Seafood, Poultry and Beef/ QSR experience is preferred
• Experience in Leading and/or overseeing planning, plant procurement order fulfillment
• Strong leadership skills in managing big teams

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs.

• Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

The High Priority Escalations Team is part of Global Response Operations whose mission is to advocate for and protect every person, community, and business from risk. We do this by identifying, preventing and mitigating integrity and support risks across the Meta ecosystem, particularly during critical moments.

The High Priority Escalations Team focuses on strategically investigating, enforcing and coordinating response for the most important issues on Meta’s Family of Apps. The Team designs and implements immediate and mid-term mitigation plans to implement Meta policies and leverage operational expertise.

We respond to real-time crises, identify and evaluate emerging risks, conduct risk-related investigations and assess what we could be doing to best benefit our communities. The team is responsible for understanding, communicating and mitigating new, emerging and highly ambiguous operational risks. The team has deep understanding of Meta’s systems across tools, products, policies, processes, which allows us to design and deploy a diverse set of short-term and systemic mitigation strategies to accurately respond to risk across platforms, domains, policy and regions, in close collaboration with XFN. The team is at the forefront of managing crises, elections, and other unknown or fringe issues that occur on our platforms.

This is an exciting opportunity to help drive impact and strengthen user trust on Meta’s family of apps.

This a full time role based in our Singapore office.

RESPONSIBILITIES

• Review and investigate high priority escalations across Meta’s family of apps and respond to sensitive inquiries
• Address sensitive content and ads issues, including but not limited to content relating to offensive images and writings, offensive or derogatory language, or other offensive or controversial material including graphic videos or images
• Interpret and enforce Meta’s terms of service (including but not limited to Community Standards, Advertiser & Commerce Policies and Product specific guidelines)
• Be comfortable using various internal tools for escalations management and ensure tooling gaps are surfaced appropriately
• Adapt to changing requirements and scope on escalations and prioritize requests effectively
• Solve problems on Meta’s family of apps and propose creative solutions in high pressure escalations, ambiguous scenarios and work with a sense of urgency
• Showcase grace under pressure and ensure effective and timely communication with multiple internal stakeholders including but not limited to Public Policy, Core Policy, Legal, Sales, Product and Engineering
• Work in a 24/7 Global team which requires on call shifts including rotational weekends and after-hours work
• Understand the Escalations ecosystem and leverage different teams for their primary expertise as required
• Proactively and independently gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements
• Ensure seamless collaboration with the Global team and partner cross functional teams

MINIMUM QUALIFICATIONS

• 5+ years of operations experience in Escalations Management, Risk Management, Consulting or a similar role
• Strategic thinker with proven track record of transforming operations to enhance customer experience through innovation and continuous improvement
• Demonstrated experience building relationships and influencing across functional boundaries and/or globally
• Experience managing projects and coordination with a variety of Global cross-functional partners
• Experience making judgments under tight deadlines and competing priorities

PREFERRED QUALIFICATIONS

• 3+ years in an Investigations, Trust & Safety or Online Operations role for a tech company
• Bachelor's or advanced degree in business, philosophy, policy, information systems, journalism, legal, Government entities or equivalent
• Experience with analytical tools (like Excel or SQL) to drive analytics and operational decision making
• Expertise managing projects or programs across timezones with multiple stakeholders

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities:

• Provide operational support towards sales team including air tickets reservations, liaising and coordinating with land operators/ hoteliers/ restaurants/ event hall for quotations, label itinerary planning and arrangement, airport transfer arrangement, coach arrangement, luggage tag preparation, preparations of pre-departure kit (tour booklet, tour briefing)
• Handle visa enquiry and insurance purchase through email and phone communication for corporate clients
• Handling dispute and complaints internally & externally
• Achieve sales growth and hit sales target – Team and Individual
• Support business travel team for its operation and other team
• Issue EO and Invoices for all types of operation supports rendered (including as assigned by manager)

Requirements:

• Minimum 2 years of relevant work experience in Tourism or Hospitality industry
• Proficient in Microsoft office
• Experience in group booking
• GDS (Sabre, Amadeus) experience would be an added advantage.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

Operations and Customer Service Executive

• Salary: $2300 - $3200
• Location : Tampines East
• Working Days : 5 days (Friday & Saturday off)
• Working hours Monday - Thursday 12pm - 9.30pm | Sunday 830am - 7pm

Job Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Job Requirements

• With relevant experience in music school is an added advantage
• Diploma or equivalent qualification
• Basic understanding of marketing and sales principles.
• Proficiency in Microsoft Office and willingness to learn relevant software.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)

• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)

• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.

• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.

• Recommend or initiate hiring, promotions, transfers or disciplinary actions.

• Conduct regular safety and task specific training both theoretically and practical.

• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.

• Establish, maintain, and promote exceptional customer service.

• Properly maintain and inspect tools & equipment.

• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).

• Always ensure an appropriate number of personnel on site.

• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations

• Perform all services as efficiently as possible while limiting negative impact to the environment.

• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.

• Correctly maintain and generate required reports, including trends surrounding the services.

• Correctly interpret and enforce company policies and safety procedures to ensure compliance.

• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards

• Requires traveling to multiple sites if required.

Job Requirements:

• Minimum Required Experience: 3+ years of experience in a similar role. Preferred Tertiary educational level.

• Strong communication skills (verbal and written) in English for handling English speaking people and local country language.

• Focused on safety.

• Must have Team Management experience.

• Intermediate to Advanced computer skills (Word, Excel Powerpoint).

• Able to identify basic network components and understanding of computer terminologies.

• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided).

• Data analysis skills.

• Attention to detail.

• Work independently and as part of a team. Ensure tasks are completed correctly and quickly.

• Must be comfortable working in a physically demanding environment.

• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.

• Knowledge of machines, equipment and maintenance.

• Experience in handling multiple projects and tight timelines.

• Vendor interaction and relations experience.

• Knowledge of principles and practices of effective customer service.

• Provides direction, instructions and guidance to team members to ensure achievement of Service

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Electrical Engineer.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Electrical Engineer, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Critical Environment Electrical Engineer your responsibilites include:

• A strong desire and capability to learn, grow, and develop new skills
• Empower a culture of safety, security, and compliance in all aspects of data center activities
• Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems
• Understand the design and functionality of your datacenter
• Support 24x7x365 on-site datacenters operations and electrical infrastructure
• Act as the technical authority for on-site operations related to a large-scale mission critical electrical system, design, and functionality
• Establish and coordinate maintenance and safety procedures, maintaining highly redundant electrical designs
• Managing the electrical infrastructures throughout datacenter campus ranging from a single, large-capacity facility to several smaller ones
• Ability to create operating procedures (SOPs, MOPs, EOPs) for critical environment planned and unplanned work activities

Other

• Embody the Microsoft One culture and values.

Qualifications

Required Qualifications:

• 6+ years of technical engineering experience OR Bachelor's degree in Electrical Engineering or related field AND 2+ years of technical engineering experience
  OR Master's degree in Electrical Engineering or related field AND 1+ year(s) of technical engineering experience.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Bachelor's degree in Electrical Engineering, or related field AND 5+ years of technical engineering experience OR Master's degree in Electrical Engineering, or related field AND 3+ years of technical engineering experience.
  

Planning and liaising with existing contractual Clientele to schedule for appointment.

Expanding & retaining existing Clientele base.

Manage requests/ feedbacks and assigning service team to follow-up on requests.

Willingness to learn on the job and hone relevant HVAC skillset. May express interest to learn HVAC installation and troubleshooting with our team members.

Team player who can work together with other engineers and workers to design, develop, test, and improve our internal processes.

Participating in various learning experiences, which may include attending workshops and training sessions.

Meticulous with details, preparation of paperwork for daily operations of service department.

Any other ad-hoc tasks as required by the Management.

Assist in providing quotations and invoices for our Clientele.

Assist in coordinating with the service team to rectify defects for our Clientele.

Career advancement opportunities with progression based on merit and performance.

Candidate shall possess qualifications in Mechanical / Building Services with relevant experience.

Minimum requirements:

a. Relevant NITEC / Diploma in Mechanical / building services

b. 1 year relevant working experience in HVAC / building services

c. Class 3 license (Preferred)

Benefits:

a. Basic salary of minimum 2,300 and above (Based on relevant experience)

b. Annual leave entitlement

c. Medical reimbursement (Upon confirmation)

d. Positive work environment

Job Description:

• Manage monthly vendor payments, negotiating optimal arrangements.
• Oversee procurement and inventory process.
• Led the Accounts Receivable process, addressing overdue accounts.
• Supervise staff claims and maintain the cash book.
• Manage item codes and data in the SAP system.
• Lead periodic inventory and fixed assets counts for reporting.
• Oversee Bill of Material lists in the SAP system.
• Coordinate and liaise with HR on staff training.
• Manage ISO and internal/external auditing matters.

Minimum Diploma

5 days work week

Basic Salary: $4,000 to $4,700 depending on exp

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

As the first Singapore bank to sign up to the Net-Zero Banking Alliance (NZBA), DBS Bank is committed to realising a net zero future by 2050 or sooner. With our extensive operations, it is important for us to manage our environmental footprint and build a strong and reliable supply chain for sustainable operations. We also have committed to run our operations in a net-carbon-neutral manner.

Additionally, DBS seeks to create sustainable impact by leading:

1. Regenerative technology and spaces
2. Restorative supply chains and operations, and
3. Empowerment of employees, partners, and customers with highest purpose and integrity

We seek help in achieving these missions with a sustainable supply chain specialist, helping to create our restorative supply chain.

Responsibilities

• Act as subject matter expert to conduct research and provide advice to stakeholders, to enable informed business decisions aligned with the Bank’s sustainability agenda
• Identify, evaluate, and engage with suppliers to foster strategic partnerships aimed at driving sustainability improvements
• Develop precise sustainability specifications and business requirements for vendor products and services that are integral to the Bank's operations
• Identify sustainability initiatives and improvement opportunities, provide recommendations for prioritization, and develop comprehensive Bank-wide implementation plans
• Take on a leadership role in key sustainable operations projects, establishing frameworks and extracting valuable lessons learnt
• Ensure compliance with all relevant sustainability regulations and standards
• Provide support in the preparation of KPIs and sustainability reporting as required
• Additional tasks or responsibilities as assigned by senior management and the Procurement Sustainability Team Lead, provided they fall within the scope of sustainable procurement and are in alignment with the Bank's sustainability agenda
• Help educate and train procurement partners to empower the department to achieve restorative procurement goals

Requirements

• Degree from a reputable university
• Minimum 8 years of experience in driving sustainable supply chain agenda or related fields of work.
• Strong track record of relevant experience and accomplishments in a related field
• Familiar with concepts such as materiality, risk management, human rights, fair labour standards, modern slavery, ethics, anti-corruption, occupational health and safety, and restorative procurement, etc.
• Customer-focused, excellent relationship management and communications skills.
• Excellent communication skills, both spoken and in the written word
• Excellent stakeholder management skills
• A team player who is passionate about sustainability and committed to continuously improve
• Able to skillfully navigate volatility, uncertainty, complexity and ambiguity and to drive amazing solutions and experiences for stakeholders
• Builds trust and collaborates widely - fostering a culture of collaboration – to achieve greater results
• A data-driven problem-solver
• Organized and structured - in thinking and in execution of tasks
• Proactive, positive and always willing to learn new things

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Highlights

• Career Development Opportunities
• Open, friendly & dynamic working environment
• Attractive salary that commensurate with work experience & skills

Job Description

We are looking for an operations crew member, with a Class 3 or 4 driving license. Join us in making a difference to the families that matter to us. Take on the challenge of being the pillar of support for the families during their moments of grief.

Career pathway to Funeral Director available.

Job Scope:

- Offer counsel and comfort to bereaved families

- Collection and transportation of deceased

- Provide assistance to family members during rites, rituals and funeral processions

- Present the eulogy to family members on funeral day

- Assist family with ash collection

- Transport flowers, backdrop and other logistics required for the set up of wakes

- Maintain cleanliness of Company's vehicles, equipment and facilities

- Implement operations for service excellence.

- Maintain quality control procedures.

- Project a positive and professional image.

- Solve problems and make decisions at operations level.

- Other operational tasks as required

Requirements:

- Class 3 and/or 4 Driving License

- Use essential features of a computer.

Interested applicants are invited to send your resume to our HR department at [email protected] to find out more.

We regret that only shortlisted applicants will be notified.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

We have a great opportunity for Biotechnologist to join our Manufacturing Central Operations group at our Tuas site in Singapore. Reporting to the Section Lead/Manager, you will be responsible for the manufacturing of therapeutic proteins under cGMP conditions.

You will be working in 12-hour rotating shift in a 2-2 3-2 2-3 pattern and will be compensated with shift premium and allowances!

Key responsibilities:

• Learn and perform well-defined procedures within a GMP manufacturing setting
• Perform equipment monitoring & and basic 6S housekeeping
• Perform basic laboratory tasks (e.g. sampling, pH/ conductivity/ osmolality measurements etc.)
• Perform routine sanitization tasks to maintain facility standards
• Trained & signed off on Performance Measures (PMs) relating to CIP/ SIP/ basic tank & instrument operations
• Demonstrate aseptic technique in the handling of product/ materials
• Perform basic process & equipment troubleshooting
• Multi-task on equipment preparations & operations to ensure adherence to schedule
• Attain full competency in the performance of all operations relevant to manufacturing areas assigned.
• Display basic process & equipment troubleshooting ability under routine scenarios.
• Become a technical process expert by exhibiting basic understanding of critical process/operational parameters and target/acceptable ranges, as well as interactions between different process parameters.
• Use Standard Operating Procedures (SOPs), logbooks & Batch Records (BRs) effectively & competently
• Submit samples via Laboratory Information Management System (LIMS)

Materials & Equipment Preparations

• Able to identify the correct materials by part number and FEFO lots.
• Select appropriate Dispensing Booths/Hoods and Weight balance.
• Identify sampling requirements based on material RMS.
• Assemble Autoclave assembly per SOP.
• Able to perform equipment wash without stains and residues.

Solutions Preparations

• Enhanced knowledge of the different setup and equipment use between customers for different operations, e.g.: CIPs and buffer/media transfer
• Able to identify and lead the installation of the different set up and equipment for different customers for different operations, e.g.: CIPs and buffer/media transfer
• Understand the criticality of setting up the right path and equipment for different customers
• In depth knowledge of the different set up and the equipment use between single use and the conventional stainless steel equipment
• Able to formulate plans for executing CIPs to meet different customers requirement, e.g., the CIPs of the HTST.

Key requirements:

• Diploma/NITEC in a related Science/Engineering discipline or some relevant work experience in a similar industry
• Knowledge of Biopharmaceutical processing is not essential, but an added asset
• Knowledge of cGMP applications
• Positive team oriented attitude
• Strong communication and interpersonal skills
• Willing to perform rotating 12-hour shift pattern

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.