Location: Singapore Client Office (On-Site)

Salary: 50,000 - 62,000 SGD, annually + 10% performance bonus

THIS POSITION REQUIRES YOU TO BE IN OFFICE Monday - Friday.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

About the Role:

Applied Value Technologies is seeking a Senior Technical Support Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into the People Experience, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the People Experience team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

• Familiar with end-to-end Customer/IT support processes
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users

Responsibilities:

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Nice to have:

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

Job Summary:

We are seeking an enthusiastic and motivated marketing and sales representative to join our team and spearhead Marketing Campaigns.

This entry-level position is perfect for individuals who are eager to learn and grow.

No prior experience is needed as we provide comprehensive 1-to-1 coaching and training.

Outstanding Career Advancements with recognition of your achievements.

A supportive and enjoyable team environment with engaging team-building activities.

We extend a warm welcome to individuals interested in contributing to their personal and professional growth within the Sales and Marketing industry.

Benefits:

• 1 on 1 coaching
• Personal Development
• Opportunities to travel (Fully-Paid)
• Entrepuenuer
• Career Advancements

Position Title: IT Risk Specialist (CISSP, CISA)

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

Role Summary:

The IT Risk Management function for the Asia region oversees technology risk governance and management. This role involves working closely with IT teams to foster a strong risk culture and enhance awareness. The primary duties include managing IT operational and security risks, maintaining transparency, and driving improvements in IT security.

Key Responsibilities:

• IT Risk Management:Implement and support the IT risk management strategy, framework, and standards across Asia.
  Oversee daily IT risk management tasks, such as maintaining the central risk register, tracking risk mitigation plans, and following up on remediation efforts.
  Prepare risk reports for the IT Risk Management Forum and Operational Risk Committees in Singapore and Hong Kong.
  Conduct regulatory assessments (MAS and HKMA), evaluate technical controls, identify gaps, and ensure corrective actions are taken.
  Execute internal control plans and review the security design of applications for projects.
  Collaborate with external and internal auditors to facilitate audits and track IT-related audit items.
  Handle routine security tasks, including password management and request reviews.
  Promote a positive risk culture through training, communication, and collaboration.
  Develop materials for periodic IT Risk Awareness training sessions.
  

Client and Stakeholder Management:

• Engage with various IT functions regionally and globally.
• Interface with operational risk management (CRO) and local legal and compliance teams.
• Build and maintain strong relationships with key stakeholders, including IT Service Owners, IT Infrastructure, IT Application Managers, IT Architecture, and Project Managers.

Business Management:

• Collaborate with local stakeholders, CRO functions, and global IT Risk Management and Information Security teams.
• Establish and maintain effective relationships with business units and stakeholders.

Regulatory and Compliance:

• Demonstrate ethical behavior and compliance with values such as honesty, integrity, and diligence.
• Ensure adherence to standards related to fair dealing, conflict of interest management, competence, continuous development, and risk management.

Skills and Qualifications:

• Personal and Social Skills:Strong communication skills (oral, written, presentation).
  Ability to work effectively under pressure and independently.
  Excellent relationship management and conflict resolution skills.
  
• Professional and Technical Skills:7 to 9 years of experience in IT, Risk Governance, Security, or Audit roles.
  Experience in banking, particularly Wealth Management, with a solid understanding of business functions.
  Strong technical skills with knowledge of IT delivery, implementation, and system design.
  
• Preferred certifications: CISSP, CISA.
  
• Regulatory Knowledge:Familiarity with the regulatory environment in Singapore and Hong Kong.
  Experience interacting with regulators is a plus.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Mon - Fri, 8.30am - 6pm

FMCG MNC

Convertible to Perms, depending on performance/business needs

Responsibilities:

• Develop and maintain demand forecasting models to accurately predict product demand
• Effectively build the promotion uplifts and manage trend, and seasonality with respect to the Banner stores
• Collaborate with commercial, category and vendors to ensure the timely availability of products
• Create the supply planning in collaboration with the supply partner and monitor inventory levels and adjust replenishment orders as needed
• Analyze data and use it to identify trends and make recommendations for process improvement
• Participate in the development and implementation of inventory management strategies
• Maintain accurate records of inventory and demand forecasts
• Monitor and report on key performance indicators, such as fill rate and inventory accuracy
• Utilize analytical skills to identify trends and opportunities for process improvement

Requirements:

• Bachelor's Degree in Statistics, Supply Chain Management, Business Administration, and/or related field
• 1 - 2 years of experience in a supply chain/demand planning role
• Proficiency in demand forecasting and inventory management skills, systems knowledge
• Proficient in Microsoft Excel, Power BI or Data Query/Analytics
• Good analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks effectively

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Your new company
A fast-paced and dynamic local SME in the automotive industry, with regional expansion.

Your new role
As a Finance Controller, you will play a pivotal role in managing the finance team, as well as play a key role in setting strategic directions together with the CFO. This includes:

• Oversee overall accounting activities across all subsidiaries
• Timely preparation of financial and management reports
• Managing a large team
• Support ad-hoc business expansion and fundraising exercises

What you'll need to succeed
This role is open to candidates with a minimum of 8 years in finance related roles, including 5 years of experience leading a team. You would do well if you thrive in a fast-paced working environment and are willing to get hands-on to bring the team to greater heights. A truly challenging but potentially truly rewarding opportunity.

What you'll get in return
Joining a fast-growing and dynamic company, there will be opportunities for growth and exposure.

What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Reg Number: R24119697

EA Licence number: 07C3924 | Company Registration number: 200609504D

The Role

This position will be responsible in the implementation and upgrading works for the assigned SAP Human Resource Modules, mainly focusing on sucessfactors payroll module (ECP).

Job Responsibilities

• Involved in Requirements Gathering: Collaborate with HR and business leaders to gather and document HR requirements
• Configuration: Configure and customize SAP SuccessFactors modules to align with client-specific HR processes and policies
• Data Migration: Manage data migration activities, ensuring accurate and secure transfer of HR data into SuccessFactors
• Testing: Develop and execute test plans and scripts, conduct system testing, and support user acceptance testing (UAT)
• Training: Provide training to end-users, HR teams, and administrators on how to effectively use SuccessFactors modules
• Integration: Ensure successful integration of SuccessFactors with other HR systems, such as payroll and timekeeping systems
• Support: Offer post-implementation support, troubleshoot and resolve system issues, and assist with system upgrades and enhancements respecting timelines/SLA.
• Documentation: Create and maintain project documentation, including configuration guides and user manuals
• Best Practices: Stay up-to-date with SAP SuccessFactors updates and best practices, advising clients on industry trends and how to leverage new feature
• Need to support Data replication from Employee Central to EC Payroll
• Need to build new PCR’s, wage types, authorization roles, LSMW etc.

Job Requirements

• Minimum of 8 years’ SAP project implementation and rollout experience.
• Must have strong understanding of SAP Payroll system configuration, HR processes/workflow, local/global statutory reporting and audit requirements.
• Able to speak Chinese language to engage Chinese stakeholders when supporting Singapore & China Payroll project activities
• Knowledge of payroll and time schemas
• Highly self-motivated and able to handle multiple priorities/projects
• Excellent analytical and problem-solving skills
• Strong verbal and written communication skills.
• Need to be Independent, resourceful and able to perform under pressure.

We are looking for a meticulous and committed Demurrage Specialist for one of our global shipping clients. The candidate will be responsible for assisting the department in collection of demurrage, freight and hires for all fleet vessels, including charter-in & out tonnages. The ideal candidate should have at least 5 years of relevant experience in a similar role.

Responsibilities

• Manage and oversee the proper handling of demurrage claims related to vessel employment.
• Accurately calculate, prepare, and submit demurrage invoices in line with Charter Party (CP) terms, ensuring prompt delivery.
• Actively engage Charterers to expedite the settlement of demurrage claims.
• Comprehend Charter Party clauses relevant to demurrage recovery and the fundamental operational activities that support such claims.
• Calculate and issue invoices for freight and/or time charter hire, as well as other claims associated with vessel employment.
• Ensure all claims and revenues are raised according to CP terms within the allowed time frame.
• Handle the issuance and collection of freight payments upon the vessel's completion of discharge.
• Verify and process miscellaneous claims as per CP terms.
• Prepare and submit external Time Charter Hire In/Out and Charterer's items.
• Generate external Bareboat Hire invoices and manage the processing of Time Charter/Bareboat Charter (TC/BBC) invoices for vessels.
• Organize and maintain records of all claims and collections within the company's approved system.
• Provide regular reports on the status of freight, hire, demurrage, and miscellaneous claims.
• Assist the department in improving interdepartmental processes to ensure efficiency.
• Handle brokerage commission and commercial fees payments using IMOS and EBS.
• Contribute to the development and continuous improvement of the quality management system within the department.
• Collaborate effectively with Chartering, Operations, Finance, Insurance, and other departments to ensure efficient claims processing

Requirements

• Bachelor degree in any discipline
• Minimum 5 years of relevant work experience
• Strong numeracy and written skills
• Possessing commercial acumen
• Good working knowledge of Excel and PowerPoint
• Exposure to Shipping IT system such as VESON IMOS, Oracle

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Our client is a high-tech Canadian based Worldwide Company with years of successful experiences in R&D, Design and Production of Advanced Telecommunications, Computer Telephony, Voice-Over-IP, Video and integrated CRM products as well as CTI and Contact Center applications.

Working Hours: Mon-Fri 9am-6pm

Working Location: Raffles Place

Requirements:

• Singaporean only
• Min Diploma in any IT related studies
• Proficient with MS-SQL, MySQL, VS.Net (VB.Net, ASP.Net) programming knowledge
• We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.

To Apply:

Please attach your resume in Word with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Oversee and direct the team responsible for establishing supplier contracts, ensuring alignment with sales and operational needs.
• Lead the Asia Pacific region a wide range of service providers that supply intermodal and sea freight services.
• Organize and maintain rates, surcharges, and suppliers' data in the internal vendor system.
• Ensure that the procurement's requirements and procedures are acknowledged and followed, support and facilitate the regional procurement team.
• Establish and expand comprehensive connections at different levels with both new and current suppliers in the relevant industry.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 5 years of experience in Shipping or Logistics sector.
• Proven track record in procurement function and exceptional leadership skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma
• Only Singaporeans might apply
• Prior working experience as Call Centre Agents handling HR professionals/manager
• Proficient in Microsoft Excel
• Travel in Singapore to do face-to-face survey
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Working location: Bedok MRT

Working hours: Monday to Friday (9am to 5pm) | Saturday (9am to 2pm) - 5.5 days work week

Job Responsibilities:

• Assist in providing customer service face to face & back end call centre.
• Monitor service quality to ensure standards for customer experience and service.
• Respond promptly to customer inquiries and feedback, coordinating with internal stakeholders.
• Streamline processes to optimize efficiency and provide professional service via email and in-person.
• Conduct calls and resolve complex issues to ensure customer satisfaction. (Training provided)
• Achieve and maintain a handling time of under 15 minutes for customer inquiries while managing expectations and performing under pressure.

Job Requirements:

• Service oriented, preferbly with call centre background
• Comfortable with speaking to many people
• Minimum O Level
• Singaporeans only

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW!

We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd (16C8261)

Loh Yi Zhen - R1106592

EA License No: 16C8261

This position will support senior Security Governance team members and work closely with various business, risk and technology stakeholders to:

• Proactively assess the compliance exposure to current and emerging security-related regulatory requirements and plan & track remediation efforts.

• Manage reverse third-party due diligence engagements related to GIS.

• Manage audit, assurance and regulatory engagements related to GIS including ongoing knowledge management on queries and request for information.

• Track and report against the technology KORI(Key Operational Risk Indicators)/KRIs and required security metrics.

• Execution of the GIS KRCSA (Key Risk and Control Self Assessments).

• Management policy, procedures and standards updates and control.

• Manage various GIS initiatives and duties as assigned.

Key Requirements

• Communicate effectively with a variety of internal and external teams and stakeholders.

• Capable of managing a variety of priorities and deliverables with minimal guidance or supervision.

• Ability to respond to any requests and issues on a timely basis.

Education

• Diploma/Degree in engineering/Computer Science / IT/Cyber Security from a recognized education institution.

• Professional Technology Risk Management/Cybersecurity related qualification will be favorable although not mandatory.

• Knowledge of industry best practices.

Technical Skills

• Overall experience 5+ years of experience.

• 2+ years of relevant experience in Security/IT governance disciplines.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Your new company

This organisation is within the education sector.

Your new role

• Design, deploy, and maintain cloud infrastructure to support business applications
• Monitor and optimize cloud resources to ensure efficient performance and cost-effectiveness.
• Develop and maintain cloud solutions following industry best practices.
• Identify, analyze, and resolve security vulnerabilities and deployment issues related to cloud resources.
• Implement security measures such as firewalls, VPNs, and identity management solutions to protect cloud resources.

What you'll need to succeed

• Bachelor’s degree or diploma in Computer Science, Computer Engineering, IT or equivalent from an established Institution
• At least 4 years of work experience with Cloud platforms such as AWS and/or Azure Cloud
• Proficient in cloud architecture and services (e.g. VMs, storage, networking)
• Understanding of networking concepts and security best practices
• Proficient in DevOps tools (e.g. Terraform, Docker, Jenkins)
• Relevant certifications (e.g. AWS Certified Solution Architect, Azure Solutions Architect Expert) are a plus.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Your New Company

This leading financial institution is dedicated to excellence and innovation in the banking sector. My client is committed to fostering a dynamic and inclusive work environment where employees are encouraged to grow and develop their skills. They pride themselves on providing top-notch financial services and solutions to their clients, ensuring their financial well-being and success.

Your New Role

As an Internal Auditor, you will play a pivotal role in maintaining the integrity and efficiency of the bank's operations. You will be responsible for planning and executing audits with a particular focus on credit. This includes evaluating the design and operating effectiveness of processes and controls, ensuring audits are conducted effectively and completed within given timelines, and preparing detailed audit reports for senior management. You will also ensure that audit findings are well-documented and presented in a timely manner, and that outstanding audit issues are followed up and recommendations implemented. Your role will involve close collaboration with various departments to understand their processes and provide valuable insights to enhance operational efficiency. This position requires a keen eye for detail, strong analytical skills, and the ability to communicate findings effectively to stakeholders at all levels.

What you need to succeed

• 7–10 years of relevant internal audit experience at a prominent financial institution
• Sound knowledge of the end-to-end credit process
• Good written and verbal communication skills with different stakeholders
• Open to front and middle office credit professionals with an external auditor background

What you will get in return

In return for your dedication and hard work, you will be rewarded with:

• A highly competitive base salary paired with a lucrative performance bonus
• Multiple opportunities for professional development and career advancement
• A highly flexible working environment (at least 2 WFH days)

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new Governance position, please contact Jet Wong at +65 6027 2255 or email [email protected] for a confidential discussion on your career.

EA Registration No. R24124357

Company Registration No. 200609504D

EA License No. 07C3924

My client is a well-known brand in the luxury retail space and they are seeking an experienced Retail Trainer to join their team. The ideal candidate will be responsible for delivering engaging training programs to store teams, enhancing customer service excellence, and promoting product knowledge.

You will play a key role in ensuring that our employees provide an outstanding customer experience in line with the brand's values and high standards.

Salary: Up to $6,500

Key Responsibilities:

• Develop and deliver training programs on customer service, product knowledge, and brand values.
• Conduct training workshops and on-the-floor coaching for retail staff.
• Assess the training needs of employees and create tailored learning plans.
• Monitor the effectiveness of training programs and provide feedback for improvement.
• Collaborate with store managers to ensure consistent application of training.
• Stay updated on product launches, brand updates, and market trends.

Qualifications:

• 3+ years of experience in retail training, preferably within the retail industry.
• Excellent communication and presentation skills.
• Strong understanding of retail standards and customer service excellence.
• Ability to motivate and engage teams to achieve high performance.
• Familiarity with learning management systems and e-learning platforms is a plus.

To Apply:

Please submit your resume to Amanda Chan at [email protected] or click 'Apply Now'

More details regarding this position will be shared when contacted. We regret that only shortlisted candidates will be notified. Referrals are welcome too!

Role Summary

The job holder is responsible for applying a local Quality Assurance program for the R&D Test Facility in alignment with Good Laboratory Practice (GLP), other applicable regulations and company best practices. This is to assure Test Facility Management (TFM) and management that the facilities and studies are in compliance with Good Laboratory Practice regulations.

Additionally, the incumbent supports the implementation of applicable standards pertinent to non-clinical research and/or toxicological assessments in order to verify that the studies are performed in accordance with the applicable regulatory frameworks, QMS requirements and best practices.

The incumbent also supports the quality oversight of suppliers and contract laboratories for pre-clinical research and/or toxicological assessments, as well as to identify opportunities for quality and process improvements in pre-clinical development.

Responsibilities

• Plan, perform and report QA inspections and suppliers audits to assure TFM and management that procedures/standards are in compliance with relevant national and international requirements for GLP for both internal and external entities. Monitor and follow up on corrective actions and preventive actions (CAPAs) reporting in response to internal audits and regulatory inspections.
• Support the monitoring of pre-clinical studies throughout their conduct and reporting for compliance with the GLP principles.
• Support R&D Test Facility for inspection readiness, participating in regulatory inspections/accreditations, and managing the corrective and preventive actions (CAPAs) reporting in response to internal audits and regulatory inspections
• Provide administrative support for the QMS document/record/training management system, including QA review of records such as QMS documents (SOPs/WKIs/Forms), Training, Nonconformance (NC), Corrective Action Preventive Action (CAPA) and Lab Change Request (LCR) for key QMS processes. Provide regular training on the systems and QMS (e.g. Good Documentation Practice, GLP) for new and existing staff.
• Manage the archival process in accordance with established SOP and GLP principles
• Monitor and report quality Key Performance Indicators (KPI) during Quality Management Review (QMR)
• Perform QA review of equipment/instrument qualification plans, reports and related documentation for GLP activities, to assure that the laboratory equipment/instrument are suitable for their intended purposes
• Continue to be developed as an expert in understanding GLP compliance on a global basis including local compliance enforcement experience with Health Authorities

Requirement

• Bachelor degree in scientific discipline (Life Sciences, Biology, Chemistry etc) or equivalent
• Minimum 3 years of work experience in a laboratory environment (chemical/biologic analyses) and participation in quality assurance related to activities in tobacco, food, pharmaceutical or similar industry and/or at least 3 years experience as a specialist in a relevant area of activity. Experience in another quality standards eg. ISO 17025 would be an advantage
• Working knowledge of OECD principles of Good Laboratory Practice, knowledge of other quality systems such as FDA GLP Principles, cGMP, ISO, GCP and AAALAC is an advantage

Responsibilities

1. Seek and interpret inputs from across the organization to build a demand plan that will drive operational activity in line with the business objectives.

2. Manage the production plan and process operation in the plant.

3. Develop requirement plans for tollers to ensure the tolling plants is operating in line with planned requirements.

4. Manage the import and/or export of components or products to support the demand plan activities in other regions.

5. Manage inventory levels within target ranges for key materials and key locations. The aim is to have adequate material to maintain supply without increasing working capital costs to an unacceptable level.

6. Maintain understanding of short term & medium-term capacity availability and constraints. This is so that related enquiries arising from the supply, business and logistics teams can be addressed (in co-ordination with the Regional Marketing Manager/Global Business Manager) in a clear, accurate and responsive manner.

7. Respond to changes in plan in a timely manner. In addition to updating the demand plan and material movement requirements, this should also include highlighting likely impact of these changes to the business team. This is to ensure that the impact of these changes is understood across the Regional/Global teams.

8. Where required, participate in regional S&OP meetings. This will include providing reports on plans, inventory/capacity outlook, actions associated with product transitions and new product introductions. The aim is to use the meeting to communicate the demand plan and seek input and validation.

9. Collaborate with planners in one’s own region and other regions to ensure coordination of material requirements and shared global resources (such as plant capacity) and develop best practice procedures.

10. Be aware of, and support where necessary, other Supply operations within the region to ensure that Planning activities are aligned with Logistics and Procurement objectives.

11. Support Inventory and other ad-hoc reporting for both Demand and Supply Planning.

12. Support company quality and safety systems through day-to-day activities and via formal feedback mechanism.

Requirements :

• Degree / Diploma in Logistics / Supply Chain / Manufacturing or equivalent certifications
• 2 or more years experience in logistics, material planning, or coordination roles
• ERP competency in materials managements and supply planning
• Effective interpersonal, oral, and written communication skills

Other:

• Monday to Friday

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

• Location: Changi Airport
• Salary up to $7000 - $7200
• Hybrid work arrangement
• Do note that this is a one year agency contract, renewable subject to work performance

My client is looking for a proficient CloudOps Specialist with extensive experience in Amazon Web Services (AWS) to join the team. The ideal candidate will possess strong skills in Security Information and Event Management (SIEM), Cloud Security Posture Management (CSPM), Intrusion Detection and Prevention Systems (IDS/IPS), and Distributed Denial of Service (DDoS) mitigation.

Responsibilities:

• Manage and optimize AWS cloud infrastructure to ensure high availability, scalability, and performance.
• Implement and uphold security measures across AWS environments, with a focus on SIEM, CSPM, IDS/IPS, and DDoS protection.
• Monitor security events and incidents using SIEM tools and respond swiftly to potential threats.
• Conduct regular security assessments and audits to maintain compliance with industry standards and best practices.
• Develop and maintain infrastructure as code (IaC) scripts for automated deployment and configuration management.
• Collaborate with cross-functional teams to design, implement, and manage secure cloud architectures.
• Provide technical support and troubleshoot cloud-related issues.
• Keep abreast of the latest trends and advancements in cloud security and AWS services.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience managing AWS environments.
• Strong expertise in SIEM tools, CSPM solutions, IDS/IPS technologies, and DDoS mitigation strategies.
• Familiarity with infrastructure as code (IaC) tools such as Terraform or CDK.
• Understanding of networking concepts and protocols.
• Experience with incident response and security operations.
• Excellent problem-solving skills and keen attention to detail.
• Strong communication and teamwork abilities.
• Relevant certifications (e.g., AWS Certified Solutions Architect, AWS Certified Security Specialty) are advantageous.
• Experience with other cloud platforms such as Azure, Google Cloud Platform (GCP), or Ali Cloud.
• Knowledge of DevOps practices and CI/CD pipelines.
• Familiarity with regulatory compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS).
• Able to communicate with Chinese clients.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Company Description

Our client is a technology company specializing in air cargo solutions for airlines. We are

seeking a highly qualified B2B Sales Specialist to join our team. Please note that we will

disclose more details about our company during the interview process due to the sensitive

nature of this hiring.

Location: Open to candidates across Southeast Asia (SEA). Remote work arrangements

are possible if not based in Singapore. Candidates must be prepared for travel

Job Description

The Sales Specialist will be responsible for generating new business leads, nurturing client

relationships, and closing deals with airlines. The Sales Specialist will also provide training

and support to clients, collaborate with the sales team on strategy, and actively contribute to

sales management efforts.

Responsibilities:

● Hunt for new prospects and generate leads within the air cargo industry.

● Conduct meetings to introduce our air cargo solutions.

● Focus on the top of the sales funnel activities, without the expectation of pitching and

closing deals.

● Work collaboratively with a small sales team

● Identify and name specific improvements needed for the current cargo management

system software.

Requirements:

● Experience working in the cargo department of a global airline. Candidates must

come from an airline background, regardless of the size of the airline.

● Involvement in the evaluation process of cargo management system software (e.g.,

IBS iCargo, SmartKargo, Accelya, Skychain, CHAMP Cargospot).

● Ability to identify and articulate specific improvements to cargo management

systems.

● Familiarity with the decision-making process for software adoption within the airline

industry.

● Excellent communication and interpersonal skills

● Proven track record in sales, preferably in the B2B software industry

● Experience in lead generation and sales funnels

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

Job Responsibilities

• Responsible for the Engineering Project Information / Data Management functions but not limited to collection and management of information from one or more sources and the distribution of that information to one or more audiences
• Under general supervision, solves complex problems requiring detailed knowledge of field and industry best practices
• Uses experience and problem solving skills to develop and improve processes
• May provide guidance to less experienced team members
• Perform regular Data validation checks and Flag inconsistencies to Engineering and resolve the inconsistencies
• Perform Data Loading / importing to databases
• Tag and Data Management
• Data Class Library management for Project
• To support the detailed engineering design effort by the use of standard tools, as well as support the project close-out and turn-over effort
• To support data and document submittal to Client as per the scope of work
• To support and manage the flow of data and documentation to the Client
• To follow the contractual requirements for information/data turnover to assure a seamless transfer of information to Client.

Job Requirements

• Bachelor of Science Engineering Degree with minimum 10 years of experience
• Knowledge and proficiency on Engineering Systems and Tools and its work processes
• Good understanding on Engineering Work flow and key deliverables
• Experience with O&G Offshore/Onshore projects with hands-on Project Information Management OR digital engineering solutions but not limited to:
• Class library, Naming Rules, Attribute data definition
• Data collection and validation methods
• Data exchange interfaces
• Data Exports and metrics reporting
• Engineering and Supplier Tag & Data Management
• Engineering software systems & tools
• Good Knowledge of Engineering Database Warehouse systems
• Experience in Engineering Data Class library Management
• Experience in Database Management System, SQL development, VBA, SQL Server Reporting services, Preparation of Data Management Plan / procedures