Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, India and Phillipines .

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency

Basic PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Provide operational support and process export documentation (billing invoices, reports and airway bill) accurately and promptly to achieve OPS objective and meet airlines departure
and helping branch in complying with Customs and any other government agencies’ regulations.

• Process export documentation accurately and timely for customers and meet Customers/OPS requirements and Airlines flight departure cut-off.
• Ensure all documentations (billing invoices, reports, AWBs, etc.) are complete, scan in e.doc, properly indicated and accompany with shipments.
• Check that all shipments checklists are completed, scanned, filed, and attached with the shipments as per IATA rules and regulations.
• To meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives as required.
• Complete DAYEND closing report at end of the day.
• Review shipment events data and shipment manifests are update timely and accurately to meet Operational Performance Audit objective.
• Ensure all shipments pre-alert documentations are send to customers and destination offices promptly.
• Co-ordinate with Airlines terminal and warehouse vendor staff for any shipment dispute, discrepancy etc.
• Communicate with customer service team on any issues pertaining to rates, destination, and shipping instruction errors.
• Provide 24 hrs service to include after office hours, holidays, and weekends for Urgent/Aircraft on Ground (AOG) shipments arrangements.
• Required to perform shift work and rostered duties.
• Declare all different types of AOG customers shipping permits compliance with customs rules and regulations.
• Take up additional tasks as required meeting department’s needs.

Minimum Tertiary Education with 1 year working experience in service industry and knowledge of airfreight operations.

1. Possess initiative with a positive and pro-active demeanor.
2. Good organizational skills and a good team player.
3. Committed to the job and work assignments given.
4. Computer literate and able to handle Microsoft email, Excel and Word applications.
5. Good organization skills with eye for details.
6. Possess initiative and able to work independently with minimal supervision.

Working Hours

5 day’s work weeks with 1 off day and 1 rest day within a calendar week

Shift Schedule Day/Hours may vary as follow:

1

08:30 am - 06:00 pm (1 hour dinner break) for 4 days
08:30 am - 05:30 pm (1 hour dinner break) for 1 days

2

12:00 pm - 09:30 pm (1 hour dinner break) for 4 days
12:30 pm - 09:30 pm (1 hour dinner break) for 1 days

3

02:00 pm - 11:30 pm (1 hour dinner break) for 4 days
02:30 pm - 11:30 pm (1 hour dinner break) for 1 days

4

03:30 pm - 01:30 am (1 hour dinner break) for 4 days
03:30 pm - 00:30 am (1 hour dinner break) for 1 days

5

06:30 pm - 04:00 am (1 hour dinner break) for 4 days
06:30 pm - 03:30 am (1 hour dinner break) for 1 days

6

11:00 pm - 08:00 am (1 hour dinner break) for 4 days
11:30 pm - 08:30 am (1 hour dinner break) for 1 days

Company: science MNC

Location: tuas

Contract Customer Service Agent

12m + 1m completion bonus

Salary: 3500-4000 base

No transport allowance but there is company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT

Mon-Fri 8.15-5.00pm

JOB SCOPE

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Interested candidates, do submit your resue to: [email protected] Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Job Purpose:

To plan and facilitate Expeditors in/outbound LCL transshipment consolidation program for economies of scale, control, and security.

1. Work closely with Team Lead to support strategic planning and initiatives to meet department goals.
2. Promote Singapore LCL Gateway with a goal of maximizing profit and volume growth.
3. To work closely with Singapore and Overseas Expeditors offices to plan and execute our LCL via Singapore Gateway timely and efficiently.
4. Process consolidation through Expeditors system which require data entry, and as per outlined in the operations SOP.
5. Manage the overall gateway operations per KPIs outlined in Operational Performance Standards (OPS)
6. Timely consol Billing and Settlement for revenue recognition
7. Manage Order Management (OM) bookings as described in SOP
8. Promote process improvement to develop an efficient and effective team
9. Take up additional tasks as required to meet department’s needs.
10. Complete minimum 52hrs of training per year

About TWG Tea

TWG Tea was established in Singapore in celebration of the island’s great history as a trading post for fine teas. TWG Tea is a luxury concept that incorporates an international distribution network to professionals, unique and original retail outlets and exquisite tea rooms. A veritable tea institution, TWG Tea is passionate about sharing their expertise and has become a point of reference for tea lovers thirsty for knowledge.

TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens. Offering over 800 single estate fine harvest teas and exclusive blends, as well as tea patisseries and other tea infused delicacies, TWG Tea is internationally recognized as a veritable innovator with the creation every season of new varieties of tea in collaboration with the world’s most renowned estates.

The TWG Tea team shapes the aesthetic image underpinning all the brand’s products, constantly updating the notion of TWG Tea even as they respect the elegance and beauty of the tea traditions of the world on which it is based, now spiced with a touch of sensuality and originality.

TWGTea.com

Job Summary

Based in Singapore, the PR & Content Manager is responsible for planning, developing, overseeing and implementing public relations strategies and communications content on a global level. The position is also responsible for directing the efforts of PR agencies and coordinating at the strategic and tactical levels with the other departments of the brand’s regional offices.

Primary Relationships

This position works directly with the PR and Content team, and reports directly to the Head of Communications.

Within the organization, this position will also work with the Marketing, Digital and CRM teams and will also have working relationships with the Design and Operations teams, the Tea Institute, as well as staff with similar positions within partner and franchise organisations. Outside the organization, the position has secondary working relationships with PR agencies, digital agencies, advertising agencies, event companies and any other service providers (photographers, videographers, printers, etc).

Job Descriptions

• Responsible for creating, implementing and measuring the success of a comprehensive public relations program that will enhance the brand’s luxury image and global positioning within the marketplace and the general public.
• Conceiving and implementing global PR strategies, and directing the creation of content calendars, press releases, announcements, and media alerts.
• Overseeing the updating of company information including boilerplates, management bios, interview Q&A’s, etc.
• Acting as TWG Tea’s brand representative with the media and influencers, overseeing on-site execution of media hosting and press events.
• Coordinate with target media and key opinion leaders on media requests, photoshoots, invitations and giftings.
• Monitor press and social media coverages, global trends and inform the team of developments in luxury, retail and F&B industries.
• Working with TWG Tea subsidiaries, franchises and distributors to ensure implementation of brand and editorial guidelines and directives.
• Overseeing the creation of global content calendars in accordance with brand guidelines.
• Managing any crises in collaboration with PR teams and PR agencies in Singapore and overseas.
• Ensuring the PR team maintain proper archives of global media clippings and regularly updating PR reporting standards.
• Ensuring the PR team and agencies achieve targets, goals and objectives.
• Overseeing the maintenance of TWG Tea global media databases and periodically revising and refreshing media outreach to constantly remain current.

Requirements

• Minimum of 5 years’ experience in communications, public relations and influencer marketing with demonstrated success, preferably in the luxury retail sector.
• Bachelor’s degree in communications and public relations preferred.
• Past experience working in a PR agency or luxury brand PR and content team is preferred.
• Applicants must be fluent in written and spoken English & Chinese.

Others

• Demonstrated skills, knowledge and experience in the design and execution of luxury marketing, communications and public relations activities.
• Strong creative, strategic, analytical, organizational and personal skills.
• Demonstrated successful experience writing press releases, making presentations and negotiating with media.
• Computer literacy in word processing, data base management and page layout.
• Commitment to working in cross-functional teams.
• Ability to manage multiple projects at a time.
• Out-of-town, overnight travel to Singapore or within the region might be required from time to time (less than 5%).

Only shortlisted candidates will be notified.

Please upload detailed resume, indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Responsibilities:

• Reports to the Operating Manager
• To ensure the smooth operations daily
• Reporting to the Company’s Executives of General Services
• To be responsible for proper visitor management processes at all visitor management counters for the safety and health of all people in the company’s premises.
• To oversee and manage the VMA team to ensure that they perform their visitor management daily task professionally
• To be responsible for the daily operations at all visitor management counters and kiosks.
• To perform visitor management and supervisory duties in accordance with the manpower requirements
• To management customers and/or visitors as an when escalated by VMA
• To liaise with the company’s ward nurse when necessary to manage the customer’s expectations
• To check and ensure all equipment under the AVMS are in proper working condition
• To ensure adequate replenishment of all logistics items under the AVMS
• To perform any other duties as and when assigned by the company’s reporting officer

Requirements:

• Minimum diploma qualification
• Minimum 3 years of customer service experience
• Candidate with supervisory experience would be preferred
• Candidate who can start immediately or on short notice would be preferred

We regret that only shortlisted candidates will be notified.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Contract duration: 6 / 12 / 18 months contract

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Seeking PR executive with good connections to media outlets.

Candidate should have experience relating to performing arts, entertainment or media.

Support Marketing and PR functions for theatre productions.

Key scope will be to support Marketing Manager to drive PR campagins + social media.

3 Month project basis from Mid March to Mid June 2024.

Freelance welcome with partial WFH arrangement.

Please reach out to Ray with Resume and relevant experience for consideration.

Thank you

Wonderful Helper Private Limited

We are a maid agency in Singapore looking for Driven individuals to join our team quest to create positive difference in people's life.

Our ideal candidate will be responsible for the following:

Responsibilities:

1. Maid Database Management

Sourcing through existing helper profile databases, interviewing, selecting, and filtering potential helpers through vetting process during interview.

Working with our virtual team to maintain and update helpers profile to be ready for employer's selection

2. Client Management

Responding to employer's enquires, understanding their requirements, and helping them match a suitable helper for their household via biodata provision and recommendations

Arranging video interviews via whatsapp or zoom, leading interviews for 3 parties.

Manage required processes to bring helper in from home country for deployment to employer's household.

3. After Sales service

Conducting home visits/ telephone calls to employer and helpers after placement as after sales service

Counsel helper as and assist in mediation when required

Requirements:

Possess CEI certification or willing to take CEI course

Previous Maid agency experience will be an advantage

English/ Malay/ Chinese speaking preferred due to industry requirement

Proficiency in MS word, PDF is a must. Candiatate must be proficient with whatsapp and computer usage, zoom, web browser etc.

Class 3 driver's license will be an added advantage

Driven and Responsible team player to work closely with the team

We are looking for someone who is driven, organized, and has excellent communication skills. If you are passionate about bridging challenges and sourcing find the right helper for families, we would love to hear from you!

Job requirement and Benefits

5.5 days work week at company site

Attractive Monthly Salary + Commission

Annual Leave and medical leave

Performance Bonuses

Location : Near Eunos

EA License : 19C9703

Only Singaporean, PR and Malaysians with min SPM can apply

Interested Parties can email your resume to us at [email protected]

We regret that only shortlisted candidates will be notified

We're looking for an AI Agent Development (Assistant) Product Manager to join our dynamic team. In this innovative role, you'll have the chance to transform our student recruitment process using cutting-edge AI technology.

Responsibilities:

• Assist in the development and management of AI agent products, ensuring alignment with company goals and customer needs.
• Collaborate with cross-functional teams including engineering, design, marketing, and customer support to define product requirements and features.
• Conduct market research and analysis to identify trends, opportunities, and competitive landscape in the AI technology market.
• Support the product development lifecycle from ideation to launch, including requirement gathering, feature prioritization, and sprint planning.
• Work closely with AI engineers to understand technical feasibility, scope, and limitations of AI agent functionalities.
• Develop AI agents for enhancing student recruitment, ensuring their effectiveness and efficiency.
• Ensure smooth integration of AI agents with communication platforms such as WeChat Official Account, WeCom, WhatsApp, and websites.
• Leverage chat history and FAQs for AI learning and response accuracy, continuously improving the AI agent's performance.
• Collaborate with the recruitment team to optimize workflows and streamline recruitment processes.
• Assist in creating product documentation, including user guides, release notes, and technical specifications.
• Support product testing and quality assurance efforts to ensure product performance and reliability.
• Assist in monitoring product metrics and KPIs, and provide insights for product improvement and optimization.
• Stay updated on industry best practices, emerging technologies, and advancements in AI to drive innovation and maintain competitive advantage.
• Support the Product Manager in day-to-day tasks and strategic initiatives as needed.

Requirements:

• Educational Qualification: Bachelor's Degree in Computer Science or related field.
• Experience: Significant experience in AI development, with a focus on OpenAI GPTs.
• Technical Skills: Proficiency in AI and machine learning technologies. Expertise in API development and integration with platforms like WeChat Official Account, WeCom, WhatsApp, and Websites. Advanced programming skills.
• Language Skills: English and Chinese (Proficiency in Chinese will be prioritised)
• Other Skills: Strong analytical and problem-solving abilities. Effective communication and teamwork capabilities. Independence in handling tasks and managing priorities.

Job Type：

• Both Full-time and Part-time is welcome
• Full-time is preferred.

Job Location:

Onsite

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to handle Chinese speaking customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

About TWG Tea

TWG Tea was established in Singapore in celebration of the island’s great history as a trading post for fine teas. TWG Tea is a luxury concept that incorporates an international distribution network to professionals, unique and original retail outlets and exquisite tea rooms. A veritable tea institution, TWG Tea is passionate about sharing their expertise and has become a point of reference for tea lovers thirsty for knowledge.

TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens. Offering over 800 single estate fine harvest teas and exclusive blends, as well as tea patisseries and other tea infused delicacies, TWG Tea is internationally recognized as a veritable innovator with the creation every season of new varieties of tea in collaboration with the world’s most renowned estates.

The TWG Tea team shapes the aesthetic image underpinning all the brand’s products, constantly updating the notion of TWG Tea even as they respect the elegance and beauty of the tea traditions of the world on which it is based, now spiced with a touch of sensuality and originality.

TWGTea.com

Job Summary

Based in Singapore, the PR Communications Strategist is responsible for planning, developing and implementing public relations strategies on a global level across key and potential markets. The position is also responsible for directing the efforts of PR agencies and coordinating at the strategic and tactical levels with the other departments of the brand’s regional offices.

Primary Relationships

This position reports directly to the Head of Communications.

Within the organization, this position will also work with the PR & Content, Marketing, Digital and CRM teams and will also have working relationships with the Design and Operations teams, the Tea Institute, as well as staff with similar positions within partner and franchise organisations. Outside the organization, the position has secondary working relationships with PR agencies, digital agencies, advertising agencies, etc.

Job Descriptions

• Responsible for pro-active media pitching and securing media coverages in a variety of top-tier global media publications.
• Responsible for creating, implementing and measuring the success of a comprehensive global PR strategy that will enhance the brand’s luxury image and international positioning across key and potential markets globally.
• Developing and directing the creation of press releases, media alerts and PR pitches on a global level.
• Acting as TWG Tea’s brand representative with international media and influencers, ensuring implementation of brand and editorial guidelines and directives.
• Demonstrated track record of developing successful working relationships with international media publications, journalists and press contacts.
• Engaging with target top-tier international media publications and key opinion leaders on media requests, photoshoots and giftings.
• Monitoring and reporting of press and social media coverages, global trends and informing the team of developments in luxury, retail and F&B industries.
• Managing any global PR crises in collaboration with PR teams and agencies.
• Ensuring the proper archives of global media clippings and regularly updating PR reporting standards.
• Overseeing the maintenance of TWG Tea global media databases and periodically revising and refreshing media outreach to constantly remain current.

Requirements

• Minimum of 5 years’ experience in communications, public relations and influencer marketing with demonstrated success on a global level, preferably in the luxury retail sector.
• Bachelor’s degree in communications and public relations preferred.
• Past experience working in an international PR agency or luxury brand is preferred.
• Applicants must be fluent in written and spoken English.

Ohers

• Demonstrated skills, knowledge and experience in the design and execution of luxury marketing, communications and public relations activities.
• Strong creative, strategic, analytical, organizational and personal skills.
• Demonstrated successful experience writing press releases, making presentations and negotiating with international media.
• Computer literacy in word processing, data base management and page layout.
• Commitment to working in cross-functional teams.
• Ability to manage multiple projects at a time with a high level of attention to detail.
• Out-of-town, overnight travel to Singapore or within the region might be required from time to time (less than 5%).

Only shortlisted candidates will be notified.

Please upload detailed resume, indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Position: Contract PR Coordinator (6 months - 1 year, extendable)

Location: Hendersen Rd, Singapore
Start Date: ASAP preferred
Working Hours: Monday - Friday, 9:00 am to 6:00 pm

Salary: up to 2500

Leading integrated marketing and communications company in Singapore. We manage an impressive portfolio of well-known international brands across various industries, including leisure and hospitality, luxury lifestyle and retail, as well as arts and entertainment. Our expertise lies in providing brands with marketing communications solutions and events management, from strategy and concept creation to final execution. We are dedicated to serving brands' evolving needs to build brand equity and grow the business in an ever-changing communications landscape.

Responsibilities:

• Work closely with and support the team on all aspects of media and client relations management.
• Support the daily operations within the team on necessary tasks including but not limited to seasonal press presentations, packing and organization of gifting/seeding, and updating media/influencer database.
• Responsible for media monitoring and reporting across print, online, and social channels.
• Contribute to the organization of the press showroom, including monitoring fashion sample movements, receiving and returns, maintenance of a systematic log, and showroom supplies.

How to Apply:
Interested candidates, please submit your resume to [email protected] or Telegram @jocelynchan.

Jocelyn Chan

Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number: 99C4599
Personnel EA License: R1331820
[email protected]

MNC company located at Gul Lane looking for Logistics Customer Service Agent

Reporting to: Customer Service Manager

Location: Gul Lane

Responsibilities:

•  Process customer orders/enquiries daily by Email, fax, or phone call.
•  Coordinate and correspond to customer/sales order status.
•  Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
•  Handle export shipments for intercompany and direct overseas customers.
•  Prepare the shipping document for local and export shipment.
•  Support in investigations of internal / external complains to identify root cause and provide solutions.
•  Ensure hazardous substance license from local customers are valid and adhere to the regulation set by NEA and SPF.
•  Ad-hoc duties assigned by supervisor.

Requirements:

•  At least a Diploma in any discipline with 1 year of relevant experience.
•  Logistics knowledge and understanding import/export preferred.
•  Handling chemicals documentations and deliveries.
•  Able to work in a fast pace environment.
• Proficient in SAP.

Benefits:

• Yearly Completion bonus
• 18 days of Annual Leave per year
• Insurance - WICA, Term Life, H&S

Overview

Gusto Collective Singapore is seeking an curious, dynamic, and passionate Account Executive who thrives in a fast-paced and collaborative environment. You will look forward to developing and growing within an agency representing a dynamic array of international and reputable fashion, luxury, lifestyle, beauty, and hospitality clients.

Your areas of focus will be:

• Client Servicing: Providing day-to-day consultancy and client management through close collaboration to support clients’ business objectives and targets for the market. Work collaboratively with clients and internal teams to track and review all campaign results to ensure client satisfaction.
• Strategy: Support account lead and teams in conceptualisation, development, and execution of strategic 360-degree communication plans (with measurable objectives)
• PR: Devise and drive strategy for media pitching, identify and pitch compelling stories and features, provide counsel to spokespersons, manage and resolve crisis when required, and assist in sample management and coordination for fashion brands.
• Social: Implement strategies that push creative boundaries for social media campaigns, identify suitable content creators/collaborators, plan and lead content production with partners and various teams to deliver effective content across social networks.
• Content: Development of key messages and ensure consistency and accuracy of content and marketing collaterals including press release, bios, fact sheet, social media campaign briefs, press kits, website copy, etc.
• Media Monitoring & Reports: Conduct regular media monitoring on coverage, track, analyze, and compile brand reports, and work closely with clients and internal teams to provide regular updates to ensure KPIs are met
• Event Management: Assist and work closely with events team to conceptualise events that best suits client’s brief, development of event flow and on-site manpower requirement.
• Stakeholder Relations: Build and maintain good relationships with external stakeholders including media, social media influencers, clients (existing and potential), and industry partners.

To succeed in this role, you will need:

• A diploma or bachelor’s degree in a relevant field from an accredited college or university
• At least 1 to 2 years of relevant experience in Communications and/or PR. Previous agency experience with proven track record in client satisfaction is a plus
• A good understanding of global and industry trends in fashion, beauty, luxury and lifestyle
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
• Understanding of clients’ requirements with ability to execute effectively and efficiently
• Self-motivated and resourceful, with high levels of initiative
• Excellent written and communication skills with an eye for detail
• Good interpersonal skills
• Strong analytical skills with ability to anticipate client requirements and provide strategic support and advice accordingly
• Flexibility, determination, enthusiasm and the ability to cope well under pressure
• Excellent organisational skills

You can look forward to:

• A wealth of diverse opportunities and challenges to develop and grow your skill sets
• An exciting and dynamic client portfolio of international and reputable brands
• Being involved in a wide range of brand experiences and events
• A highly-supportive and collaborative work environment
• A motivating, fun, and integrated work culture

About Gusto Collective:

Gusto Collective is Asia’s leading Brand Technology group and operates in two business domains: crafting tech-powered storytelling for brands and developing immersive technology tools for storytellers.

The company was founded in January 2020 by Aaron Lau, a technology and branding veteran, and renowned business leader. With a mission to future-proof communication for a new generation of consumers, the company specializes in developing tools and immersive content within the spheres of AR/XR, Web2 to Web3 activations, metahuman IPs and emerging AI solutions.

The group has over 200 full-time Gustodians across six offices in Hong Kong, Shanghai, Singapore, Kuala Lumpur, London and Paris. Since its founding, the company has garnered widespread industry recognition as Forbes Asia’s 100 Companies to Watch and as a multi-award winner recognized for excellence in NFT Innovation and creativity. Gusto has recently completed its Seed Plus fundraising at $23 million USD, with Animoca and Gaw Capital leading the round.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Organize and manage the Front Desk Counter with tact and diplomacy.
• Ensure all operations of the Desk run smoothly.
• Always maintain the best relation between staff and guests.
• Show good salesmanship when selling rooms to maximize room occupancy at the highest rate.
• Coordinate with other sections of the Front Office and other departments in the hotel.
• Liaise with reservation regarding bookings and problems during check-in.
• Consult or inform departments concerned regarding complaints and follow up with action required.
• Always follow up with department concern and confirm that the job is completed in the shortest time possible.
• Refer to Guest Service Executive/Duty Manager if complaints and requests cannot be handled.
• To be able to master the skills of switch board to cover a full shift as Telephone operator.
• To work at Executive Lounge for Reception and F&B duties, after receiving training and when required
• Check VIP/Wedding rooms blocked for arrival.
• Check room change book for any room change to follow up.
• Check and resolve traces.
• Prepare and tally show rooms available.
• To monitor for Travel Agent group arrival.
• Ensure all check-in and out procedures are followed.
• Ensure all reports are completed and distributed in time.
• Ensure all pre-arrival activities are done prior to guests’ arrival
• Ensure security measures are taken in handling of room keys
• Ensure all registration cards are accurate, filled up and saved.
• To report to Duty Manager for any missing, non-functioning equipment at Reception counter
• To check and replenish the In- room amenities keep by Front Office and report to Duty Manager if more items need to be collected from Housekeeping.
• To ensure complimentary car park tickets are available. And to communicate with the Security team to prepare new ones.
• To assist guests on check in and check out from the Kiosk.
• To follow each shift task/ check list and complete all listed tasks timely.
• Close cash and bank in at end of the shift before close the shift. Ensure all paperwork is verified by Duty Manager and submit it to finance.
• To pass over any follow ups to next shift fully.
• To assist bell service/Concierge on related matters, such as giving directions and offering luggage assistance when required
• To perform any other duties that may be assigned by the Management

Job Description:

• Monitor and track news stories across various media channels.
• Draft content for social media and print media, including notices, advisories, and posters.
• Administer and coordinate the production of corporate communication collaterals, such as banners.
• Work with residents on S&CC (Service and Conservancy Charges) arrears management.
• Assist in events management, contributing to planning and execution.
• Undertake other duties on an ad-hoc basis as required.
• Report directly to the Public Relations Manager, providing updates on media monitoring, content creation, and ongoing projects.
• Collaborate with various stakeholders, including residents, schools, and VWOs, to ensure effective communication and coordination.

Requirements:

• Minimum Diploma in mass communication or relevant field
• Minimum 1 year of relevant experience in communications / public relations / marketing / journalism / events management
• Strong writing skills with attention to details

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Descriptions

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform guests about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to guest’s complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like event guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Job Requirement

• One year plus of front desk agent, Receptionist or similar working experience preferred
• Excellent communication and organizational skills
• Well-groomed, professional appearance
• Available to work shifts, over weekends, and on public holidays
• Hearing and visual ability to observe and detect signs of emergency situations
• Knowledge and/or ability to operate a computer and reservation system

Working hours

• 5 Days Work Week, 44hrs

We’re looking for a Due Diligence Agent to support Wise Platform in our Singapore office!

This role is a unique opportunity to have an impact on Wise’s mission, grow as an agent in the compliance field, help millions of people around the world save money, and drive growth on the Wise Platform. You will also develop an in-depth understanding of Wise’s business model and foster relationships with teams across the company as you work to help them understand Due Diligence risk exposure and mitigation strategies.

Your Mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Under KYC’s newest Platform Pillar team called ‘Platform Due Diligence’, your mission is to support Wise due diligence needs for our Customers of Wise’s Platform Partnership initiative according to Wise’s internal risk-based approach, appetite, and policy.

What You’ll Actually Do!

You will be a member of Wise’s Partnerships team to help provide skilled onboarding support to customers of Wise Partners who utilise Wise’s platform/API services.:

• Ensuring that we offer an excellent due diligence support and onboarding experience specialised attention for platform end-customers;
• Reviewing CDD/EDD documents, as well as communicating alongside various departments to guarantee an optimal speed for transfers;
• Identifying, gathering data to supporting and escalating product issues (bugs);
  Helping to improve existing processes by providing daily feedback to specialists or team lead (onboarding, tooling, training, mentoring);
• Working with other Due Diligence teams to expand PDD coverage to all necessary regions;
  Having a deep understanding of different platform building blocks, verification models, customer models, country risks and regulatory requirements across multiple geographies;
• Performing Due Diligence on existing, new and/or potential platform end-customers based on risk mitigation controls and certain trigger events;
• Providing guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;
• Assessing Risk level of referred profiles that may or may not meet the risk criteria expected from escalations, collaborating with appropriate stakeholders;
• Keeping up to date with updates and changes in Wise’s internal risk-based approach to KYC/CDD.

A Bit About You!

• You have excellent written and verbal English, other languages are a plus.
• You have excellent organisational skills, attention to detail, ability to multi-task, and self-organised;
• You have strong knowledge of Wise internal tooling;
• You are a strong communicator with passion to build and manage cross-team relationships;
• You’re punctual, independent, self-starter with the drive to get things done;
• You have strong knowledge of financial crime KYC/CDD operational processes (Other FinCrime teams knowledge is a plus);
• You have strong analytical skills to identify risks associated with verification, as well as areas of processes in need and is quick to communicate and level up the team on the same.
• You are able to synthesise complex requests from multiple parties into tangible deliverables within relevant deadlines.
• You understand Wise products and verification models well, knows how to differentiate customers by use case and to clearly communicate details, needs and reasons surrounding customer onboarding status.
• Most importantly – you understand that having a great working culture is everyone’s responsibility, so you treat everyone with respect, you always give a helping hand, and you let our values guide you

TO APPLY: Please submit your resume and your cover letter explaining your motivation to join the team and answer the questions below.

In your cover letter, please answer the following questions:

1. Why is Platform Due Diligence team is the best fit for your career and growth
2. Where do you see yourself in the next year or two
3. How do you approach challenging situations when there are no clear guidelines available

Hiring process:

• Application review
• Final interview – with two Team Leads
• Offer

Job Description:

• Respond and follow up promptly on customers queries from general hotline and email.
• Handle and resolve first level enquiries related to our products, spare parts and service schemes.
• Acquire multiple product knowledge to enhance ability to understand customers’ needs across different products and perform simple troubleshooting to identify the issue to ensure that customers are attended effectively.
• Communicate and coordinate with internal departments and authorised service contractors on scheduling of service appointments and as well as resolving issues arising from service appointments.
• Target orientated and able to meet KPIs set by the company.
• Record details of enquiries and customer interactions including action taken in CRM system.
• Work and coordinate with inter-departments to resolve any issues related to company’s products and services.
• Other additional duties as assigned related to the business e.g., cover duty at walk-in customers at our Service Centre etc.

Job Requirements:

• Minimum GCE ‘O’/ ‘N’ Level, with 1–2 years’ call centre or frontline customer service support functions.
• Good command in English and second language, written and spoken.
• Possess a pleasant disposition and good interpersonal skills with passion to work with people.
• Excellent customer service mindset.
• Team player who is proactive, self-driven, meticulous, and resourceful.
• Good computer literacy.
• Willing to perform overtime (when required).

• Provide adminsitrative assistance on the company's professional consulting services for start-up business ventures in business incorporation and application of relevant working passes.
• Paperwork support on import and export related matters and applying of licenses with SFA, SG Customs, etc.
• Able to communicate with non-English speaking clients via email, text and phone call
• Updating of expenses record and managing quarterly filing and reporting for GST
• Other admin duties as assigned

Requirements:

• Salary commensurate with experience
• Added advantage for individuals with admin experience in trading company or Employment Agency
• Proficient with MS Office (Excel, Word)
• Attention to detail, meticulous and ability to prioritise
• 5 days week, 10am to 5pm (3 days working in office, 2 days WFH)
• Able to correspond with Chinese speaking clients
• At least 2 years of working experience in related field

Job Purpose
You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Our Requirements

• Good interpersonal and communication skills.
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Contract duration: One year contract

Industry: Insurance

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. (Mother Tongue will be advantageous to support non-English speaking customers).
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4977

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Responsibilities:

• Attend to customs inquiries or queries at declaration and secure the permits approval

• Declaring all Types of Customs Permits and other required processes to facilitate the smooth movement of goods in and out of Singapore in Compliance with the Singapore Customs requirement

• Support in the resolution of escalated customs' concerns and issues on the declaration

• Perform cargo acceptance documentation and handle customs clearance processing according to industry standards or sector requirements

Job Requirements: • Must be comfortable working on the PC, familiar with MS Word and Excel

• 1 - 2 years in performing permit declarations with a good track record

• To liaise with customs authorities or agencies on all customs-related queries related to permit declaration

• Keeping a proper record of all things related to customs permits, providing data and reports on a weekly/monthly basis to management

• With valid customs certificate.

Looking for driven individuals who are looking for a role where they can own the customer relationship end to end and provide excellent customer service to their clients. Attractive 5 day work week, Monday to Friday!

About Maid-Power

Maid-Power obtained its licence in 1984, making it one of the few remaining pioneer employment agencies in the foreign domestic worker help line in Singapore. In this line of business many have come and gone. Maid-Power is a trusted and established name since 1984. We have successfully advised and assisted thousands of employers in their quest to find live-in domestic help, with a significant proportion from repeat business. Children of many of our clients continue to use our services when they set up homes of their own.

Responsibilities

• Attend to customer enquiries and sales leads from phone, walk-ins, and queries from online website
• Assessment of suitable helpers to match with employers, and securing placement of the helpers
• Arranging interviews for helpers and employers
• Be the main point of contact for both employers and helpers and advise them as required
• Build and maintain good client relationships with both employers and helpers
• Handle all administrative work for placement of helpers, diligently following up on helper arrival and giving timely updates to employers
• Follow up with any after sales service and counselling to helpers and / or employers

Job Requirements

• Possesses CEI (Basic) or willing to take course
• Experience working in an employment agency is an advantage
• Ability to speak Bahasa Indonesian or Bahasa Melayu is an advantage
• Great interpersonal and communication skills
• Has a sense of ownership and responsibility to service the client end to end and own the client relationship
• Familiar with MOM regulations
• Computer literate
• Able to work in a team

About the Job

• 5 day work week (Monday to Friday, 10am to 6pm)
• Monthly salary + commission
• Location: Central, Orchard
• EA No. R1103648