Job Description

• Industry/Organization Type: Inbound Tour Operator
• Position Title: Travel Agent/Travel Consultant/Travel Advisor (In-bound)
• Working Location: Nearest MRT – Outram Park
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $3,000 + VB
• Duration: Permanent

Key Responsibilities

• Regularly update knowledge on the latest travel industry news, trends, and regulations to provide informed recommendations to clients.
• Offer detailed information and recommendations about destinations, including insights on attractions, accommodations, and dining options.
• Design travel itineraries that align with clients' budgets and specific requests, ensuring a satisfying and feasible travel plan.
• Promptly respond to client inquiries via emails and calls, addressing any questions or concerns they may have about their travel arrangements.
• Assist clients with last-minute changes or updates to their itineraries, demonstrating flexibility and problem-solving skills.
• Work closely with various stakeholders such as restaurants, hotels, and transportation services to secure reservations and ensure a smooth travel experience for clients.

APPLY NOW!!!

• At least 1 year of experience in planning and coordinating travel arrangements, preferably within Singapore.
• Have knowledge of travel logistics, including visa requirements, travel insurance, and international travel regulations.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68918 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job responsibilities :
-Provide and Manage administrative support
-Order processing
-Generating and maintaining of documents and data
-Maintain proper filing and documentation
-Assist in processing PO
-Purchase orders, delivery orders and invoices.
-Quatation
- Liaise with customer
-Other ad-hoc duties when assigned

Requirements :
• Min O Level education
• IT literate with proficiency in Microsoft Office applications
• Good verbal and written communication skills
• Good interpersonal skills and meticulous in handling assigned tasks

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

EA License No: 95C2823

EA Personnel No: R23112241

EA Personnel Name: Jin Yee

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Job Description

• Industry/Organization Type: Inbound Tour Operator
• Position Title: Travel Agent/Travel Consultant/Travel Advisor (In-bound)
• Working Location: Nearest MRT – Outram Park
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $3,000 + VB
• Duration: Permanent

Key Responsibilities

• Regularly update knowledge on the latest travel industry news, trends, and regulations to provide informed recommendations to clients.
• Offer detailed information and recommendations about destinations, including insights on attractions, accommodations, and dining options.
• Design travel itineraries that align with clients' budgets and specific requests, ensuring a satisfying and feasible travel plan.
• Promptly respond to client inquiries via emails and calls, addressing any questions or concerns they may have about their travel arrangements.
• Assist clients with last-minute changes or updates to their itineraries, demonstrating flexibility and problem-solving skills.
• Work closely with various stakeholders such as restaurants, hotels, and transportation services to secure reservations and ensure a smooth travel experience for clients.

APPLY NOW!!!

• At least 1 year of experience in planning and coordinating travel arrangements, preferably within Singapore.
• Have knowledge of travel logistics, including visa requirements, travel insurance, and international travel regulations.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68918 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Outbound Call Agent

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Designing and implementing the overall recruiting strategy
• Sourcing and attracting candidates by using databases, social media etc
• Conducting interviews and filtering candidates for open positions
• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
• Source and recruit candidates by using databases, social media etc
• Screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule

Contract duration: 18 months

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. (Mother Tongue will be advantageous to support non-English speaking customers).
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4977

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

This is the core role within an operational store, whether it be in the Local Market or Airport, as this person can rent competently, prepare vehicles and manage returns, alongside standard basic duties that are required on station daily.

This person is responsible for

• Delivering outstanding Customer Service to our customers, exceeding expectations where possible.
• Maximising revenue through the sale of products, services and lead generation.
• Timely and thorough cleaning of company assets to ensure that our customers get the best experience as possible
• Effectively managing the customer return process, ensuring customer satisfaction while protecting our assets and revenue.
• Delivery of vehicles across all operations including leasing.
• Completion of all required tasks as part of ABG Basic Daily Duties.
• Management of our fleet – Controlling Inventory (walking the car parks), Fuel processes (driving cars to be refilled) and other processes outlined in Daily task sheets
• General administrative tasks required by the operation
• Owning any customer concerns.
• Driving vehicles to and from customers and other stores within local region where required
• Having the ABG Safety Pledge at the heart of everything they do for our team members and customers

This person enjoys taking a flexible approach within the role ranging from cleaning and delivery & collection of vehicles, to owning the overall Customer journey.

Job Highlights

• Global Hospitality Company
• Career Development with sponsored training opportunities
• Excellent Staff Benefits

Job Description

Reporting to Front Office Manager, the incumbent shall be responsible to:

Operations

• To ensure that all VIP arrival rooms are checked, and amenities are replenished in the rooms prior to the guest’s arrival.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and to provide personalized service whenever possible.
• Attend to guests’ requests and thoroughly investigate guest complaints.
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.

Guest Service

• Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.
• To deal with irate guests and find ways to resolve issues to the guests’ satisfaction.
• To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale

The candidate is expected to have at least one year of relevant experience in the Hotel industry. The candidate should be meticulous, responsible and able to multi-task. Good knowledge of Front Office Operations, Excellent interpersonal, communication skills and proficient in Microsoft Office skills. Knowledge of Opera is essential.

Job Purpose

Responsible for the overall implementation of strategic marketing and public relations plans for SEA for brand positioning and sales growth.

Key Responsibilities

A. Marketing

• Assist in planning, developing and executing seasonal marketing campaigns
• Have a clear understanding of sales and customer engagement ROIs and seek suitable third-party partnerships to achieve objectives
• Propose, plan and execute in-store events and customer engagement activities to maximize sales, support season product launch and acquire/engage customers
• Effectively plan and manage all seasonal collateral’s order and distribution
• Oversee and manage all customer communication channel calendar – instore visual and video changeover calendar, email marketing, print collaterals
• Develop and manage landlord relations, oversee all mall marketing activities, promotions and in-mall advertising
• Support and manage customer data retrieval for CRM usage
• Support the management and monitoring of the marketing budget, ensuring effective allocation of resources and tracking expenditures.
• Constantly be kept up to date with market trends, consumer needs, and competitive landscape to support in strategy formulation
• Provide support and guidance for all wholesale partners in their marketing efforts

B. Public Relations

• Oversee and manage agencies and vendors in press/social and KOL strategy development
• Oversee and manage the effective use of press samples ensuring maximum coverage
• Develop strategic plans to maximize online and offline PR coverage
• Oversee and manage owned social media calendar, postings and recaps
• Oversee and ensure timely consolidation and submission of all press recaps to global and regional offices
• Manage the development of seasonal press kits, product launch kits
• Ensure that all external communications are on brand and consistent with the company language
• Any other ad-hoc duties

C. Media

• Oversee paid and non-paid media placement calendar and ensure timely submission of assets

Requirements

• Preferably holding a Degree in Marketing and Communications
• Minimum 5 years or above solid and relevant retail marketing experience with leading retail brands.
• Strong experience in marketing, PR planning and execution in luxury retail industry will be an advantage.
• Strong organization and communication skills in English
• Frequent liaising with business partners, vendors and media based in China and Hong Kong. Proficiency in Mandarin is an advantage.
• Willing to travel frequently.
• Flexible, able to navigate complexity and resourceful when faced with challenges/ambiguity

Job Purpose

Responsible for the overall implementation of strategic marketing and public relations plans for SEA for brand positioning and sales growth.

Key Responsibilities

A. Marketing

• Assist in planning, developing and executing seasonal marketing campaigns
• Have a clear understanding of sales and customer engagement ROIs and seek suitable third-party partnerships to achieve objectives
• Propose, plan and execute in-store events and customer engagement activities to maximize sales, support season product launch and acquire/engage customers
• Effectively plan and manage all seasonal collateral’s order and distribution
• Oversee and manage all customer communication channel calendar – instore visual and video changeover calendar, email marketing, print collaterals
• Develop and manage landlord relations, oversee all mall marketing activities, promotions and in-mall advertising
• Support and manage customer data retrieval for CRM usage
• Support the management and monitoring of the marketing budget, ensuring effective allocation of resources and tracking expenditures.
• Constantly be kept up to date with market trends, consumer needs, and competitive landscape to support in strategy formulation
• Provide support and guidance for all wholesale partners in their marketing efforts

B. Public Relations

• Oversee and manage agencies and vendors in press/social and KOL strategy development
• Oversee and manage the effective use of press samples ensuring maximum coverage
• Develop strategic plans to maximize online and offline PR coverage
• Oversee and manage owned social media calendar, postings and recaps
• Oversee and ensure timely consolidation and submission of all press recaps to global and regional offices
• Manage the development of seasonal press kits, product launch kits
• Ensure that all external communications are on brand and consistent with the company language
• Any other ad-hoc duties

C. Media

• Oversee paid and non-paid media placement calendar and ensure timely submission of assets

Requirements

• Preferably holding a Degree in Marketing and Communications
• Minimum 5 years or above solid and relevant retail marketing experience with leading retail brands.
• Strong experience in marketing, PR planning and execution in luxury retail industry will be an advantage.
• Strong organization and communication skills in English
• Frequent liaising with business partners, vendors and media based in China and Hong Kong. Proficiency in Mandarin is an advantage.
• Willing to travel frequently.
• Flexible, able to navigate complexity and resourceful when faced with challenges/ambiguity

1. More than one year working experience in labor agency business;

2. Have a Singapore employment agency license, that is, a BASIC or KAH certificate is preferred;

3. Singapore citizens or Singapore PRs are preferred;

4. Experience in employment agency in Singapore is preferred;

5. Understand the working process of the labor intermediary market;

6. Commission 50%-60%.

7. Willing to develop customers and recruit business in the market, the better the performance, the higher the commission.

8. Assist the boss in arranging and developing the overseas labor service market.

9. Other tasks assigned by the boss.

10. Working place is 6001,Beach Road,#19-13，Golden Mile Tower, Singapore199589.

Interested applicants please send your resume to [email protected] or call us at +65 86969408.

1. More than one year working experience in labor agency business;

2. Have a Singapore employment agency license, that is, a BASIC or KAH certificate is preferred;

3. Singapore citizens or Singapore PRs are preferred;

4. Experience in employment agency in Singapore is preferred;

5. Understand the working process of the labor intermediary market;

6. BASIC SALARY + Commission 50%-60%.

7. Willing to develop customers and recruit business in the market, the better the performance, the higher the commission.

8. Assist the boss in arranging and developing the overseas labor service market.

9. Other tasks assigned by the boss.

10. Working place is 6001,Beach Road,#19-13，Golden Mile Tower, Singapore199589.

Interested applicants please send your resume to [email protected] or call us at +65 86969408.

JOB SCOPE

Job Responsibilities

• Maintain the flower freshness in all displays and arrangements.
• Receive deliveries and ensure that they meet the required standards.
• Ensure that all requisitions and deliveries are made timely.
• Ensure that supplies in the workshop are fresh and well-presented.
• Assist the Supervisor and Manager in preparing floral arrangements and hampers.
• Assist the Supervisor and Manager in the planning of orders, in a cost-efficient way without compromising on quality.
• Support and follow through with implementation of new flower arrangements.
• Assist with daily ordering of supplies and financial report.
• Assign duties to Guest Service Agents and Designers when required.
• Provide training when required.
• Any other job-related duties as assigned.

JOB REQUIREMENTS

Education & Certification

• Minimum secondary school education.

Experience

• Minimum 2 years of relevant experience.
• Relevant experience in a similar capacity and environment preferred.

JOB SCOPE

Summary of Job Responsibilities

As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.

Job Responsibilities

• Responsible for the handling and receiving of all inventories from loading dock to main store
• Responsible for ensuring that all minibar trolleys are fully stocked prior to operations.
• Responsible for the recording of expiry dates for all inventories received
• Collating of all expired items from the towers
• Responsible for the ad-hoc service request from operational team / Minibar controller.

JOB REQUIREMENTS

Education & Certification

• Minimum education with ‘O’ Level passes

Experience

• Minimum 1 year in a guest service / guest contact / food and beverage/ logistics role preferably in a hospitality organization

Competencies

• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, professional appearance

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

Company Overview:

We are an online maid agency dedicated to ethically matching families and helpers. Our vision is to ensure that every home has the perfect match, understanding both our clients' and helpers' needs. We strive to treat all our helpers with dignity, compassion, respect, and fairness.

Job Description:

We are seeking an EA Personnel to join our growing organization. The salary will commensurate with industry experience.

Responsibilities:

Handle end-to-end sales processes.

Address customer inquiries in a friendly and professional manner.

Prepare all necessary documents for deployment, including Security Bond, Employment Contract, Service Agreement, Rest Day form, and Safety Agreement.

Apply for and manage all Work Permit transactions with MOM via WP Online.

Provide after-sales follow-up and service.

Liaise with MOM officers for any required advice on MOM matters.

Arrange for card collection, thumbprints, and other related needs with MOM.

Ensure compliance with MOM rules and regulations.

Requirements:

Must possess a Certificate of Employment Intermediaries (CEI).

Work experience is a plus.

Must be familiar with and comply with MOM rules and regulations.

Ethical, sincere, passionate, persuasive, reliable, friendly, and customer-oriented.

Operating hours / Location:

5-day work week (40 hour / week) including weekends

Operating hours: 11.00am to 7:00pm

Office Location: Far East Plaza

Outbound Call Agent (Call Centre) x 3

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Outbound Call Agent (Call Centre) x 3

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with hotel confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

JK Tan (R1875280)

Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Business Solutions Consultant (Sales Executive) - FULL COMMISSION ONLY

Full time/Part time available

We are a government grant approved vendor based in Singapore and we are looking to grow our sales team.

Job Responsibilities :

- Bring awareness of the various Government grants that companies are entitled to claim

- Aggressive & persuasive approach to generating & qualifying prospects

- Meeting & presentation with business owners

- Able to start work immediately

Benefits :

- High Commission paid weekly

- On job training provided

- Full time & part time

- Flexible work days/hours

- Attractive staff incentives & reward schemes

- Amazing opportunities for career progression

Job Types: Full-time, Part-time

Salary: Up to $1,500.00 per week

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Freelance

Pay: $1,500 - $5,000 per month

Benefits:

• Flexible schedule

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

Guest Services Agents (GSA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.

They work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay.

Your day-to-day:

Financial Returns

• To assist the Guest Services Leader (GSL) in the hotel's revenue growth by leveraging on the company's systems, procedures and business processes.
• Handling Guest check out and billing in an efficient, friendly and hassle free manner.

People

• Promote the Holiday Inn Express ‘one team approach’ and reliable service through daily communication and coordination with all team members.
• Participate in programs that drive improvements in team member engagement and are aligned with the ‘Make Every Interaction Count’ brand service behaviours.

Guest Experience

• Handle guests check-in and out
• Answer any guests enquires practically and simply in adherence to brand standards.
• Handle guests' complaints appropriately adhering to brand standards or direct them to GSL’s.
• Handle cashiering, payment and foreign currency exchange accurately.
• Reliably handle all special needs and requests of guests and repeat visitors.
• Demonstrate Brand Hearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
• Retrieve and print Arrival/Departure Report, Backup Report and Trace Report from Opera PMS for daily room allocation.
• Accurately Enter/Update Reservations
• Handle Telephone Enquires efficiently and effectively
• Perform in a self sufficient way in line with business requirements
• Responsible for Priority Club Rewards (PCR) Enrollment & Recognition
• Clean and Organize Guest Areas
• Updating constantly on local knowledge to improve the guest experience.
• Assist with duties at The Great Room Bar where required

Convenience Store Located Behind Tampines Polyclinic.

Nearest Bus Stop: 4, 8, 15, 18, 19, 27, 28, 29, 37, 38, 81, 129, 15A, 168, 291, 293, 298, 29A.

Looking for Retail Associate / Cashiers to join our crew.

Start ASAP

Multiple Vacancies Available.

2x Part Time

*** Must be 21 Year old and above. (Statutory Age Requirement in Shop for Sales of Tobacco and Beer/Wine/Liquor)

Job is Suitable for older workers.

We are a local brand, looking out for individuals to work in our retail shop (Convenience store in Tampines Area).

Attending to customer

Cashiering

Receiving and processing of incoming stocks

Serves customers promptly and warmly

Attend to customer enquiries, To help customers search for suitable products if needed

Other ad-hoc duties assigned

Working Hours

Weekdays, 7am-3pm or 3pm-11pm

Salary Range:

Part time, $8/hr.

Interested, Call or Whatsapp your particulars to Mr Ong @ +65 8205 5040 to arrange for an interview.

(please include Name, Age, Nric, Address)

• Basic IT knowledge
• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask / Willing to handle multiple service calls
• Ability to handle difficult customers
• Ability to draft professional email respond back to customers
• Have experience dealing with email correspondence thus requiring little to no supervision in vetting through the composed email
• Familiar with excel (lookup, pivot table, graph) to generate reports

• Effectively bilingual (English / Chinese) - mainly English and Chinese-speaking callers

• 5.5 days (44 hours per week)
• Mon to Fri : 11.30am to 8.30pm (hours may be adjusted for leave coverage)
• Sat : 8.30am to 1pm
• Location : Kaki Bukit