Job purpose

As a Customer Service Officer (Order Processing), you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You'll be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers.

Duties and responsibilities

• Process customer orders accurately and efficiently using our designated systems or software.
• Respond promptly to customer inquiries via phone, email, or chat, addressing any concerns or questions related to orders, delivery, or products.
• Collaborate closely with the sales and logistics teams to ensure timely order fulfillment and resolve any discrepancies or issues that may arise.
• Maintain accurate records of customer interactions and transactions, ensuring proper documentation of orders, modifications, and cancellations.
• Assist in the resolution of customer complaints or escalations, striving to achieve positive outcomes and customer satisfaction.
• Continuously improve customer service procedures and processes to enhance efficiency and service quality.
• Provide insights and feedback to management based on customer interactions to improve products or services.

Qualifications

• Minimum GCE ‘N’ or ‘O’ Levels or its equivalent
• Fresh graduates are welcome
• Excellent communication skills (verbal and written) with a customer-centric approach.
• Ability to multitask and work effectively in a fast-paced environment while maintaining attention to detail.
• Problem-solving skills and the ability to handle challenging situations professionally.
• A proactive attitude with a commitment to delivering exceptional customer service.
• Proven experience in a customer service role, preferably in the food service or hospitality industry.
• Strong proficiency in order processing software or systems; familiarity with SAP S4 is a plus.

Job Description:

• Ensure the availability of stocks for Maxzi – Shop sales / E-sales, promotion and demonstrations
• Data input and maintain for total Maxzi shop and E-commerce
• Prepare new product listing forms for submission to Customer
• Handle inquiry / quotation from internal and external parties
• External warehouse stocks co-ordination for delivery
• Liaise and communicate with internal departments like purchasing, finance, operations, production. External supplier like SHC, Afon, Simplehost, WNB web designer etc
• Work closely with Maxzi Crew to ensure excellent in-store management of stock and customer satisfaction
• Tracking of E-Commerce sales data monthly
• Resolve problems and handle customers complaints in a timely manner
• Collaborate with team to achieve better results
• Develop and maintain excellent relationships with customers to benefit development of the products
• Undertake ad-hoc projects as and when assigned to support branding and marketing initiatives like event, exhibition, or conferences
• Ensure activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care
• Ad-hoc duties or any other sales supporting functions

Job Requirements:

• Proficient in Microsoft Excel, Words and PowerPoint
• Diploma or equivalent work experience
• Fast learner, motivated and committed
• Aptitude in delivering attractive presentations
• Good communication and interpersonal skills
• Willingness to learn and innovate
• Responsible and independent

About Us:

https://youtu.be/tLQKfi85FSg

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​.

About the role

We are seeking a talented Sales Executive (HORECA) to join our team at Oishi Manufacturing Pte Ltd. This full-time position is based in the Admiralty North Region and will play a crucial role in driving sales and expanding our presence in the hospitality, restaurant and catering (HORECA) sector.

What you'll be doing

• Developing and maintaining strong relationships with existing HORECA customers
• Identifying and securing new HORECA clients to grow our customer base
• Presenting our product offerings effectively and closing sales
• Providing excellent customer service and after-sales support
• Reporting on sales performance and providing insights to drive business growth

What we're looking for

• At least 3 years of sales experience in the HORECA sector
• Experience selling ice cream or frozen desserts preferred.
• Strong customer service and relationship-building skills
• Excellent communication and presentation abilities
• Proactive and results-oriented mindset
• Familiarity with the wholesale and consumer products industry
• Ability to work independently and as part of a team

What we offer

• Competitive salary and commission structure
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment

Select Group is looking for a QA personnel to join our team to ensure the compliance of food hygiene and work place safety for our Texas Chicken and Pro*3 Institutional Catering division.

Responsibilities:

• Conduct food safety and hygiene inspection in various outlets and central kitchen.
• Create awareness on workplace hygiene and safety aspects.
• Evaluate adequacy, interpret and implement quality assurance standards
• Conduct daily/weekly/monthly central kitchen audits and troubleshoot food safety and quality related problems or complaints
• Ensure sanitation standards and procedures
• Devise sampling procedures and directions for recording and reporting quality data
• Document internal audits and other quality assurance activities
• Coordinate and support on-site audits conducted by external providers

Skills/Qualifications:

• Diploma/Degree in Food Science, Quality Assurance or equivalent
• WSQ Apply Food Safety Management Systems for Food Service Establishments (FSMS) certified is an added advantage
• Minimum 2 years of relevant working experience
• Knowledge of relevant HACCP regulatory requirements
• Experience with implementation of corrective action programs
• Able to work under minimal supervision

Position Overview: We’re looking for an enthusiastic and goal-oriented Sales Executive to join our team. The ideal candidate will help grow our presence across hawker centers, restaurants, supermarkets, and other retail outlets in Singapore. You’ll be responsible for expanding our customer base, meeting sales targets, and supporting our mission to make Mr Popiah a household name.

Responsibilities:

• Identify and secure new business opportunities in various retail channels, including supermarkets, online platforms, and B2B clients.
• Build and maintain strong relationships with customers and ensure high levels of customer satisfaction.
• Meet or exceed monthly and quarterly sales targets.
• Conduct regular market analysis to stay informed of trends, competitor activities, and opportunities.
• Collaborate with the marketing team to develop sales strategies and promotional campaigns.
• Maintain accurate records of sales activities and client communications.
• Ensure timely delivery of products and handle any client inquiries or complaints.

Requirements:

• Diploma or degree in Business, Marketing, or a related field.
• 2+ years of sales experience, preferably in the F&B or FMCG industry.
• Proven track record of meeting or exceeding sales targets.
• Strong negotiation, communication, and interpersonal skills.
• Self-motivated, driven, and able to work independently and as part of a team.
• Knowledge of Singapore’s F&B landscape is a plus.

We are looking for a creative and data-driven Marketing Executive to support our marketing campaigns, drive engagement, and enhance brand visibility across various channels. The ideal candidate will have a passion for the F&B industry and an interest in creating compelling content that educates and excites our target audience.

Responsibilities:

• Plan, execute, and monitor multi-channel marketing campaigns, including social media, email, in-store promotions, and events.
• Develop engaging content for social media platforms and manage content calendars.
• Collaborate with the sales team to create promotional strategies that drive awareness and increase sales.
• Analyse campaign performance metrics and use insights to optimize strategies.
• Support product launches by coordinating marketing collateral, online promotions, and influencer outreach.
• Conduct competitor and market analysis to identify opportunities and trends.
• Assist with the development of point-of-sale materials and ensure consistent brand messaging.

Requirements:

• Diploma or degree in Marketing, Communications, or a related field.
• 1-2 years of experience in a marketing role, preferably within the F&B or FMCG industry.
• Familiarity with social media platforms, content creation, and basic digital marketing principles.
• Strong written and verbal communication skills.
• Creative, organized, and able to work both independently and in a team.

We are looking for individuals with positive and outgoing personality willing to take up our front line customer service position. You will be working in the front line providing quality service to customers, handling their transactions and responding to their queries. Your responsibilities will include:

• Attend to customers’ requirements, feedback and complaints in an efficient and service-oriented manner via front desk service, phone and internet enquiries
• Effectively explaining company policies and services to customers
• Handle day-to-day operational duties of the school, which includes but are not limited to fees transactions
• Perform basic accounting and reporting duties
• Perform general administrative duties
• Perform the above duties as part of the customer service team

Requisites

• Strong interest in customer service and relationship-building
• Team player with good communication and interpersonal skills with good command of spoken and written English
• Highly responsible, organized and able to multi-task and work independently
• Preferred applicant with diploma in customer service but any diploma holder may apply
• Fresh graduates may apply but customer service experience will be an added advantage
• Able to work under pressure and in a fast-paced environment
• MUST work weekday evenings
• MUST work shift and weekends (BOTH Saturdays and Sundays)
• Actual monthly remuneration will depend on the actual designation and background of applicant

Select Group is looking for a passionate and motivated individual to join our team. This candidate will support the business development and enhance the competiveness of our cloud kitchen concept with leasing and on-boarding of tenants at the respective sites.

You will play an important role in supporting the planning, management of lease spaces, tenant relationship and operations management, service performance analysis, as well as execution of operational improvement initiatives spanning across the respective cloud kitchens.

Responsibilities:

· Source and secure suitable tenants that fit into the desired tenant mix for our cloud kitchen

· Ensure timeliness in securing renewals and new leases to maintain the cloud kitchen’s occupancy at budgeted levels

· Evaluate the prospective tenant’s proposal to make recommendations to approving parties for acceptance

· Negotiate and finalize rental and relevant Terms & Conditions with potential tenants

· Prepare and complete relevant leasing documentation and paperwork

· Ensure tenants adhere to the lease terms.

· Establish and maintain good landlord and tenant relationships

· Work closely with other departments (e.g. marketing, strategy) to support the business growth of our cloud kitchens

· Conduct site feasibility studies to support the expansion plan of our other brand portfolios

· Support franchise liaison with our prospective franchisees

Skills / Qualifications:

· Diploma / Degree in Business or other relevant courses

· Minimum 1 – 2 years of leasing experience would have an added advantage.

· Graduates with a passion in F&B/Business Development may be considered.

· Good sales analysis skills or numerical competency will be an added advantage

· A good team player, results oriented, creative and resourceful with a strong eye for details and able to work independently and multi-task in a challenging environment

· Good negotiation skills with excellent written and verbal communications skills.

As we expand, Select Group is looking for an Accounts Executive to join our Accounts Receivable specialist team.

The candidate will conduct all Accounts Receivable functions, including Credit Control and Accounting Audits for our F&B Food Court division.

Job Description :

• Taking charge of the full spectrum of Accounts Receivable functions
• Generating Invoices and Credit / Debit Notes
• Reconciling Collections with Bank Ledgers
• Submitting of e-invoices into Customer Portals
• Preparing Monthly Cash Flow forecast for Accounts Receivables
• Generating and Emailing of SOAs to customers with follow-up on the payment
• Generating Aging reports and follow-up on the outstanding invoices
• Conducting Outlet Audits, as and when required
  

Skills/Qualifications :

• LCCI/Diploma in Accountancy
• Proficient in Microsoft Excel and Microsoft Office applications
• Knowledge and Experience in ACCPA
• Good communications and interpersonal abilities
• Ability to work in a fast paced and deadline driven environment
  

We are looking for a warehouse executive. Class 3 driving licence and fork lift licence required. Start immediatly. Basic salary 2500-3300 / month based on experience + CPF + 13 month annual salary + Medical Benefits, 5 working days. Saturday, Sunday and Public Holidays off. Location is in Senoko. If you are interested please whatsapp hp 94251589 (no calls please) or Email to [email protected]

• Report to QA Manager in food safety and workplace safety functions.
• Involve in incoming quality check, product sensory, on-line critical control points, food product testing & verification.
• Conduct regular food safety and workplace safety inspections/audits in Central Kitchen operations and outlets to comply with safety regulations.
• Maintain consistent documentation of FSMS, Halal & WSH records and audit reports.
• Support QA Manager in internal & external audits.
• Enforce good food safety and good workplaces practices for continuous improvement.
• Conduct joint food incident investigations to monitor rectification actions are adhered to.
• Support monthly pest control program with contractor.
• Perform aseptic microbiological samplings and testing for food products and hand swabs.
• Any other administrative or ad-hoc duties as assigned by Management.

Job Requirements

• Minimum diploma in Food Science or Food Technology field
• 2 to 3 years of working experience/QC in relevant industry
• Relevant QA/QC experience in handling ISO documentation and records
• Familiar with GMP, SFA, NIP, COA, Halal and microbial testing knowledge will be an advantage
• Team player with self-discipline, learning mindset and able to work independently
• Entry-level candidates are welcome to apply

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

·Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• Develop new B2B business
• Generate B2B leads and follow up on sales opportunities
• Setting up meetings with potential clients for meetings
• Negotiate sales contracts and terms with clients
• Conducting market research to identify selling possibilities
• Actively seeking out new sales opportunities through cold calling
• Research and identify leads
• Prepare sales proposals and meet with clients for presentations

• Min 2 years of B2B sales experience preferably
• Experience in outdoor Sales
• Singaporeans preferred
• Possess excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Able to speak English fluently

· Monitor the day-to-day financial operations within the company (payroll, invoicing, and other transactions)

· Prepare monthly and quarterly management reporting

· Participate in strategic data analysis, research, and modelling for senior company leadership

· Support project analysis, validation of plans, and ad-hoc requests

· Manage the company’s financial accounting, monitoring, and reporting systems

· Ensure compliance with accounting policies and regulatory requirements

· Issuing Quotes/Purchasing orders/Delivery Orders/ Submitting Invoice

· Work closely with procurement and supply chain to monitor purchasing.

· Work closely with sales and Marketing to monitor customer orders and deliverables.

· Manage the preparation of the company’s budget.

· Liaise with auditors to ensure appropriate monitoring of company finances is maintained.

· Correspond with various other departments, discussing company plans and agreeing on future paths to be taken.

REQUIREMENTS

· Bachelor degree in accounting, business, economics, or finance

· 5-8 years of experience in accounting and/or financial analysis, fresh graduate are welcome to apply

· Ability to synthesize large quantities of complex data into actionable information

· Ability to work and effectively communicate with senior-level business partners

· Excellent business judgment, analytical , and decision-making skills

· Knowledge of financial reporting and data mining tools

· Strong demonstrated use of Excel, Word, and Powerpoint

Roles & Responsibilities

• Customer service in charge
• Maintenance of vendor approval list
• Generate Sales Order, Purchase Order & Purchase Request Form
• Notification to company insurance agent for coverage of any awarded jobs
• Update Procurement and Sales Support status report
• Filing and documentation according to ISO Standards
• Record Minutes of Meeting
• Covering duties for Sales Support team
• Any other ad-hoc duties as assigned

Requirements

• Preferable candidates possess at least Degree/Diploma in any fields
• Strong interpersonal skills and ability to build relationships
• Knowledge SAP is an advantage
• Ability to work independently and effectively manage multiple priorities.
• Monday to Friday, 8:30am to 6:30pm
• Singaporean only may apply

Benefits

• Annual Wage Supplement (AWS)
• Variable Bonus
• Outpatient medical
• Personal Time Off
• Annual Leave

Main Job Duties and Responsibilities

· Full set of accounts including monthly accounting

· To Ensure timely record of accounting transactions and management reporting schedules

· Follow up with Payment Response and Issued Tax Invoice to chase payment on time

· Assist in company secretarial matters and liaise with Tax agent or external Auditor

· Staff payroll, CPF e-submission, GST submission & IR21 submission

· Day-to-day account tasks

. Able to start immediately

Education, Qualifications and Experience

· Diploma or Degree

Key Skills and Competencies

· IT literate

· Able to use MS Office

· Advance Microsoft Excel

· Xero / Info-Tech

Roles & Responsibilities

• Customer service in charge
• Maintenance of vendor approval list
• Generate Sales Order, Purchase Order & Purchase Request Form
• Notification to company insurance agent for coverage of any awarded jobs
• Update Procurement and Sales Support status report
• Filing and documentation according to ISO Standards
• Record Minutes of Meeting
• Covering duties for Sales Support team
• Any other ad-hoc duties as assigned

Requirements

• Preferable candidates possess at least Degree/Diploma in any fields
• Strong interpersonal skills and ability to build relationships
• Knowledge SAP is an advantage
• Ability to work independently and effectively manage multiple priorities.
• Monday to Friday, 8:30am to 6:30pm
• Singaporean only may apply

Benefits

• Annual Wage Supplement (AWS)
• Variable Bonus
• Outpatient medical
• Personal Time Off
• Annual Leave

Roles and Responsibilities

· Make outbound calls to prospects who have expressed interest engaging Company's service

· Make outbound calls to B2B and B2C prospects

· Preparation of quotations and follow ups

· Record prospect information in CRM database

Preferred Qualifications

· Keen interest in renovation industry, willing to learn attitude

· Prior experience working in sales preferred but not necessary

· A driven, enthusiastic and hard-working nature

· The ability to form strong business relationships

· Good verbal and written communication skills

Job Description & Requirements

1. Team Supervision:

- Lead and manage the workshop team.

- Assign tasks and ensure timely completion.

- Provide training and support to staff.

2. Workshop Operations:

- Oversee daily repair and maintenance work.

- Ensure all equipment and tools are in good working condition.

3. Quality Control:

- Inspect completed work for quality and safety.

- Ensure workshop follows company standards and procedures.

- Assist in troubleshooting complex issues.

4. Safety Management:

- Enforce safety rules and conduct safety briefings.

- Keep the workshop clean and organized.

- Ensure compliance with safety and environmental guidelines.

5. Coordination:

- Work with other departments to prioritize repairs.

- Schedule regular maintenance to reduce downtime.

- Order parts and maintain supplier relationships.

6. Reporting:

- Keep records of repairs, maintenance, and equipment status.

- Prepare performance reports for management.

- Report any incidents or safety issues.

7. Improvement:

- Suggest ways to improve workshop processes.

- Introduce new methods to increase efficiency.

- Identify training needs for the team.

Roles & Responsibilities

· Work pass applications matters and processing

· Training and certifications of site workers

· MYE/Prior approval control and monitoring

· On boarding & repatriation of foreign workers

· Welfare, issues of workers

· Leave, medical Leave, Home Leave etc

· Levy waiver applications

· Strong knowledge of the Singapore Employment Act

· Able to work independently and with the team

· Procuring and issuing of PPE, uniforms to workers

· Good communication skills, both written and verbal

· Other tasks related to HR admin & generalist roles.

· Data entries and prepare SME payroll/Quick HR for workers level

Requirements:

• Singaporean/PR /Work Permit Holder are welcome
• A team player who is mature, with good attitude and able to take stress
• Willing to learn and able to work independently with minimal supervision
• Bilingual in English and Chinese language and able to liaise with Chinese speaking associates
• Minimum “O” level
• Able to use Microsoft Office (Excel, Word, Powerpoint)
• Able to commence work immediately or short notice.

Interested candidates can email to [email protected]

Preparing quotations and settle customers Purchase Orders. Handling daily emails. Arrange daily schedules for drivers, handling walk-in customers enquiries and orders. Answer phone calls. Match suppliers invoices with delivery orders and statements. Can work independent and able to communicate in Englisg and Mandarin.

[This is an immediate position. We are looking for suitable candidate who is able to start work immediately.]

Rigging & Marine Services Pte Ltd, “RMS” was established in 1992, serving both the marine and O&G sectors. Presently, RMS has acquired a formidable amount of experience and skillset as well as an excellent reputation in the field of load testing and marine services. With a commitment to quality and a focus on delivering tailored solutions, we are looking for a passionate and responsible Indoor Sales Coordinator to join our dynamic team!

Candidates are expected to:

• Handle and reply to customer enquiries via telephone, fax, email and social media platform(s)
• Prepare verbal and/or written quotation(s) on sales
• Follow up on all quotation(s) by making outbound calls and emails to customers to ensure the completion of the sales cycle
• Understand customers’ needs and provide additional information to identify additional sales opportunities
• Establish good rapport with existing and new customers
• Update sales and management team on customer feedback and order information
• Process sales order, liaise and coordinate with vendors, operations, logistics, and technical workshop departments for efficient and timely delivery
• Update inventory stock records and file sales-related documents
• Perform any other ad-hoc duties as assigned

A successful candidate will possess:

• At least GCE "O"/"N" Level and above qualifications
• 2 years of sales-related experience, preferably in a marine industry
• Customer oriented characteristics with a positive persona
• Can-do attitude and a resilient spirit
• Willingness to put in individual effort to achieve a team-oriented outcome
• Ability to work independently with minimum supervision

Working Hours:

• Mondays to Fridays: 8.00am to 5:15pm
• Alternate-Saturdays: 8.00am to 12.00pm (work-from-home arrangement)

About Our Client:

Our client is a well-established, one-stop service provider specializing in accounting, audit, corporate secretarial, and tax services. Located in the heart of Singapore’s business district at International Plaza, the firm is supported by a dynamic team of Chartered Accountants, International Accountants, Chartered Secretaries, and Accredited Tax Practitioners. As part of their continued growth, they are looking to hire a skilled Senior Account Executive.

Job Description:

As a Senior Account Executive, you will provide comprehensive accounting services to a diverse portfolio of clients across various industries. You will ensure the accurate and timely delivery of key financial services, including bookkeeping, GST filings, preparation of financial reports (unaudited and consolidated), and corporate tax submissions.

Key Responsibilities:

• Manage and maintain full sets of accounts for clients across multiple industries.
• Ensure accurate and timely monthly bookkeeping and financial record-keeping.
• Prepare and submit quarterly GST filings and corporate tax submissions.
• Draft unaudited financial statements and perform tax computations.
• Prepare consolidated financial reports.
• Assist in audit preparations and collaborate with the audit partner on reporting.
• Address client inquiries and foster strong, long-term relationships with clients.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• At least 3 years of relevant experience in an accounting or audit firm, with expertise in managing full sets of accounts.
• Proficiency in accounting software such as MYOB, QuickBooks, Xero, and Singtax.
• Strong attention to detail with the ability to manage tight deadlines.
• Excellent communication skills and a proactive client service approach.

Tourlife Consultants Private Limited (23C1476)

Leading Recruitment Firm in Singapore

Ryan Lee (Reg No: R23113084)

• Develop new B2B business
• Generate B2B leads and follow up on sales opportunities
• Setting up meetings with potential clients for meetings
• Negotiate sales contracts and terms with clients
• Conducting market research to identify selling possibilities
• Actively seeking out new sales opportunities through cold calling
• Research and identify leads
• Prepare sales proposals and meet with clients for presentations

• Min 2 years of B2B sales experience preferably
• Experience in outdoor Sales
• Singaporeans preferred
• Possess excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Able to speak English fluently

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Time Management and Service Quality

New Clients

• Retrieve case from AIC/IRMS portal (2 days KPI)
• Check NMTS subsidies available to client.
• Forward new referral in WhatsApp group for SW/Nurses team to follow up
• MOW - Forward to Logistics Ops Executive to arrange for start of meals delivery and advise on terms and conditions for MOW.
• MET - Forward to Logistics Ops Executive to update into their schedule for new admission and investigate client medical appointments requirement.

Existing Clients

• Monitor periodic review on clients.
• Generate monthly Subsidy Change Report for existing clients and email to stakeholders.
• Do updating of periodic review for existing client based on SW team feedback.
• Prepare letters to clients for Fee Waive approve and Mean-Test subsidy change.

Data/Stakeholder Management

• Validate monthly data entry for all programs under the division and reconciliation to ensure correct data entry.
• Prompt liaison with external agencies, next-of-kin(s) and internal teams
• Manage assigned projects to deliver change management, quality assurance and client satisfaction.

• Diploma in any discipline
• At least 2 years of working experience in healthcare sector preferred.
• Willing to learn and good team player.
• Passionate in working with elderly clients.
• Good computer skills and proficiency in MS office