Join us to learn more about the behind the scenes of an interior designer

- Assist with research, sourcing, pricing and design item entry

- Liaising with vendors

- Measuring, sketch and design assist

- Data entry/ filing assist

- Assist with presentation preparation

- Obtain samples

- Library maintenance

- Assist in carrying of items for photoshoot production

- Assist in emails of inquires

- Assist with site visits

- Assist with client meetings

- Assist with designers

- Photo and video taking for social media purpose

- Content Creation

Email please send CV / Portfolio to [email protected]

Planning:

• Assist the line manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan for full funnel campaigns
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.

Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet goals like ROAS
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Search, Social, Programmatic etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

We are seeking an experienced marketing and communications professional who is motivated, organised and has previous knowledge in delivering marketing and communications initiatives at a regional level. This role has scope to grow and will have an emphasis on raising internal understanding of best practice, developing marketing plans and campaigns, and being responsible for the marketing of key sectors and regions. 

This is both a strategic and hands-on role – you will need to understand and articulate propositions before developing and executing a pipeline of marketing and communications activities to raise brand and profile, whilst achieving ROI. This role requires an ability to see the bigger picture along with a commitment to high quality, consistent delivery and a determination to always deliver to deadlines. 

The role will be based in Singapore, and report to the Head of Business Generation Asia, as well as working as part of the broader Asia Pacific Marketing and Communications function.  

Responsibilities will include: 

• Developing the Asia Marketing and Communications plan and budget, in line with strategic business plan priorities.  

• Support the identification of key market trends, and support the translation of these into market reports, campaigns and initiatives that enable us to engage the market  

• Develop strategic marketing campaign plans and execute multiple activities over an extended period to drive growth, market presence and profile. Activities may include internal and external communications, events, webinars, thought leadership, digital media, public relations and reports. Measure and report on ROI. 

• Stakeholder engagement with senior internal and external stakeholders locally, regionally and globally to shape and execute marketing activities in line with business priorities. 

• Develop and own the Asia marketing communications calendar, providing the business with visibility of upcoming initiatives 

• Own the planning, coordination and execution of Turner & Townsend publications in Asia, (including but not limited to; design, content, copywriting, imagery, quotations, proof reading and approvals, printing and distribution). 

• Support publication content generation and production processes including the liaison with Senior Management, to formulate case studies and success stories. 

• Monitor market conferences, sponsorships and events with support, identifying strategically important partnerships or opportunities to raise profile.  

• Raise market profile via regional media by maintaining excellent relationships with local, regional, and international journalists, responding to media enquiries appropriately and increasing external coverage in target publications 

• Drive social and digital media engagement through training and developing topical content. Regularly report on engagement and impact 

• Provide input and local specific content to Regional and Global Business Generations publications, as required. 

• Be the custodian of brand guidelines and tools in Asia. 

Directly responsible for handling (in a professional and friendly manner):

- Managing telephone inquiries
- Engaging guests on their reservations
- Handing table/restaurant reservations
- Coordinating room service orders

Responsible for the accurate and concise data entry of guests' reservations/ orders on Opera, RESA Web, RES Diary, etc.

To ensure that all telephone inquiries are provided with concise information concerning the services and facilities provided by the Hotel.

Perform other reasonable duties assigned by the Head of the Department

Only shortlisted candidates will be notified.

As the PR Coordinator, you actively support in all day to day regional PR activities to drive brand awareness in line with the Global and Regional objectives.

What you will do:

• Liaise with PR agencies in coordinating new and current season samples and provide the relevant information for press in APAC markets
• Collaborating with COS store teams to manage the flow of loaned samples in the APAC markets
• Support PR events, assisting in coordinate with store and external events across the region, including logistic planning 
• Implementing the VIPs list in all markets and coordinate the allocation of VIP cards with agencies
• Coordinating the samples for upcoming media shoots / loans by liaising with stylist and media 
• Monitor results against KPIs and produce weekly, monthly and quarterly replots for relevant projects, highlighting the successes and learnings
• Conduct research on fashion influencers, editors, stylist and journalists to provide most up to date movements in fashion industry

As the Paid Media Lead, you are responsible for developing and implementing the strategy for paid media channels, in close collaboration with the global and regional Strategy & Planning team. Your role involves creating a data-driven paid media strategy with your media agency to maximize marketing budget and regional growth, driven by global guidelines. You will work closely with Customer Activation & Marketing teams to ensure successful campaign implementation, optimization, and performance measurement across various paid media channels.

You have strong brand- and customer-focus with proven ability to set goals, drive results and take strategy into action. You are analytical, strategic, and are well-skilled in how to take insights into action, with a passion and understanding of media, brand and customer. You have a strong media background and competence, and are able to connect the dots from brand through to performance, to build and develop plans through the full customer journey. You enjoy working both on a strategic level as well as hands-on with day-to-day operations.

Key responsibilities

• You develop a comprehensive paid media strategy plan aligned with the overall marketing goals and target audiences, identifying key performance indicators (KPIs) and metrics to measure the success of paid media initiatives.
• Create and drive detailed media plans, including targeting strategies, budget breakdowns, and timeline for campaign implementation.
• Collaborate with marketing and controlling teams to allocate the paid media budget effectively across different campaigns and channels based on performance and expected return on investment (ROI).
• Prepare regular performance reports and analysis, providing key insights to stakeholders and presenting actionable recommendations for campaign improvements.
• Gather and collect creative feedback to ensure strong creative material, in collaboration with the Insight & Analytics team.

Job Purpose

The Club is seeking a versatile Marketing & PR Assistant Executive to support in day-to-day marketing operations. Main role includes organizing marketing files and support in graphics design and video production operations. This includes posting on social media, communications platforms and MailChimp.

Job Responsibilities

1) E-Newsletter Design: Assist in the design process for the E-Newsletter, ensure visual appeal and adherence to brand guidelines.

2) Public Screen Updates: Regularly update content on the screens to keep members informed and engaged.

3) Poster Design and Advertising: Assist in creating compelling designs for Club posters, print collateral, and other advertising materials to effectively communicate Club events and promotions.

4) F&B Menu and Tent Cards: Assist in developing visually appealing F&B menus, posters, and tent cards to enhance the dining experience.

5) Production Oversight: Support the production process, involving around but not limited to writing specifications, selecting appropriate materials, and inspecting proofs for accuracy and quality.

6) Photo & Video Archives Management: Record and administer the Club’s photo and video archives, including event photos, videos and member achievements in softcopy format.

7) Event Photography and Video Assistance: Assist in event administration by providing photography and videography services, capturing memorable moments for Club documentation and promotion (to post on social medias such as IG Stories and Reels).

8) Publications: Assist on publishing content for website announcements, social media, and other communication platforms.

9) Content Copy Writing: Assist in copy writing research

10) Administrative Processing: Assist in organising all marketing materials in shared folder

11) Ad-Hoc Responsibilities: Support Club level operations and ad-hoc assignments when required

12) Any other duties/projects as assigned by Supervisor and/or Management.

13) Others:

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

We are looking for a Media Artist to join our dedicated production team to create social media content for projects across the APAC region and beyond. Be part of something exciting and gain new insights and skills on what goes on behind the scenes.


What you will do

• Assist in social video production matters involving video editing, camera handling for filming and photography, production on set assistance, shoot preparation.  
• Collaborate across the agency on projects of varying complexities to achieve agency objectives.
• Work with our Creative team to ensure the creative solutions meet with or exceed our clients’ strategic objectives.
• Produce visuals edits and motion graphics assets (GIFs, short videos) for social media.
• Coordinate with our Producers and Project Managers on research, location recces, and production activities.

• At least 2-4 years of editing and video production experience preferably in a professional or agency setting.
• Software skills required: Basic level Photoshop, mid-level Premiere Pro, basic level After Effects
• Technical skills required: ability to handle DSLRs, mobile phone cameras, basic rigging, grip, and gaffing knowledge.
• Creative vision and storytelling skills, with a strong understanding of visual aesthetics and narrative structure. 
• Good design sensibilities with fair aesthetic judgement.
• Good social media knowledge (Facebook, IG, IGTV, Tiktok etc.).
• Deep passion for your craft and a can-do attitude.
• Ability to juggle diverse projects.
• Resourcefulness.
• Ability to work well both independently and within a team.
• Be willing to travel where the job demands
• Familiarity with sound editing tools is a big plus. 

For internal use: #LI-MT1

The Marketing Executive research content and consumer trends, develop content strategies, and create content for a variety of businesses in digital media. They work closely with design and marketing teams to ensure that the content is engaging and consistent across all media platforms.

Requirements:

• Strong background in creating and customizing compelling content to reach out to targeted audiences

• Able to work in a fast-paced environment and to meet deadlines

• Proactive, self-motivated and a team player

• Possess good communication, management, and coordination skills

• Strong understanding of the Singapore marketing landscape will be a plus (e.g. consumer trends, media channels, etc.)

• Analyse impact of campaign strategy and digital media planning and optimization towards business goals

• In-depth knowledge of various social media platforms (i.e. Telegram, Instagram, TikTok, etc.)

• Knowledge of softwares such as Adobe After Effects, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Canva will be an advantage

Roles & Responsibilities:

• Identify social media marketing trends and develop monthly content strategy, produce content for the required platforms, and schedule content in a timely manner

• Tailor content to different platforms and formats (e.g. static image, infographics, animation/GIF, Facebook/Instagram Stories, microvideos, polls, podcasts, live streams and event coverage)

• Ideate new and creative growth strategies through digital platforms and/or any emerging technologies including growth of Company social media platforms and their online presence

• Keep abreast of new social media sites, web technologies and digital marketing trends, and adopt these for future campaigns

• Monitor and evaluate campaign performance, assess campaign trends, prepare data analysis, and identify growth opportunities for clients

• Continuous review and active management of the website and all digital assets

•Creation and execution of marketing campaigns including company branding, online content strategy, social media campaigns etc.

AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 1000+ accredited business schools in over 100 countries and territories. AACSB’s core values of quality, community, social responsibility, diversity and inclusion, and ethics are all viewed through a global lens in our collective commitment to transform business education for positive societal impact. Synonymous with the highest standards of excellence since 1916, AACSB connects educators, students, and business to develop the next generation of great leaders.

As the liaison to the region for marketing, advocacy, and thought leadership, the Regional Marketing and Communications Manager, will work closely with the MarCom team leaders, regional heads, managing director, and product and sales teams to provide global and regional marketing support.

How you will Contribute:

• Marketing Promotions: Develops, executes, and measures success of marketing promotion plans, activities, and budgets to support revenue goals. Develop and execute global and regional campaigns, including digital advertising, email marketing, SEO/SEM, content marketing, social media sharing, membership platform promotions, and regional sales outreach support aligned with localized language and platform needs. 

• Member Communications: Facilitates with MarCom team leaders on global and regional communications to develop personalized messaging for all channels based on member segment, role, interests, and region and to streamline communications, increase engagement rates, and drive Calls to Action (CTAs). 

• Lead Generation and Contact Management: Coordinates with sales and membership teams on standardized global processes for generating and managing leads and updating the AACSB contact database. Monitors email metrics and manages email delivery system for optimal performance. Documents and streamlines journey maps to shorten sales cycles and automates database updates in collaboration with IT. 

• Sales Support: Provides sales support tools and templates for each stage of the sales and engagement funnel, including presentations, emails, fact sheets, website landing pages, and product information pages.  

• Market/Member Feedback: Participates in regional events, to share key news about AACSB and facilitates feedback from the field to inform internal stakeholders.  

• Event Support: Collaborates with the regional heads and advocacy teams on managing the master event schedule and budget where AACSB is a presenter, exhibitor, or sponsor. Serves as onsite support for AACSB learning and development, member outreach, and advocacy events as required, including social media coverage and media relations support. 

• Fluency in the English language  

• Moderate international travel required (10%) 

• Five (5) years marketing, communications, and related experience, with two (2) years experience independently managing large projects.  

• Bachelor's degree required 

• Demonstrated, successful experience with implementing successful regionalized marketing strategies and campaigns for a global organization 

• Excellent written and verbal communication and interpersonal skills to engage effectively with a wide range of stakeholders 

• Proficiency in digital marketing tools and platforms, including email marketing, design including Adobe Suite, CRM, marketing automation, digital advertising, social media marketing, and Google analytics 

• Ability to work under pressure, manage multiple projects simultaneously, and drive campaign ROI 

Preferred Qualifications:

• Master’s degree  

• International experience in higher education or business education 

• Bi-lingual (Chinese) 

Why join AACSB?

We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drivers that attract and keep them with AACSB.

AACSB offers a competitive benefit package.

Creative professional who develop visual materials. Produce images, branding, or special effects for a variety of mediums, including digital advertisements, websites, publications, social media.

• Digital art
• Photography / Videography
• Photo / Video Editing
• Familiar with market trends

Skills needed:

• Adobe Illustrator
• Adobe Photoshop
• Lightroom
• After Effects (preferred)

Digital Content Scheduler

Responsibilities:

1. Prepare digital content for display on our media assets;
2. Receive materials and sort according to screening schedule and location; data entry into the system of required screening parameters (date, duration, location cluster etc);
3. Able to guide client/partners on using existing templates;
4. Perform pre-screening content layout, programming and configuration of file formats;
5. Adjust file format, amend picture/video dimensions, compress files, refine resolution etc;
6. Test-check files for quality before upload;
7. Post approved content onto digital media assets through Content Management System (CMS);
8. Upload files into CMS according to screening schedule for multiple clients across varying locations daily;
9. Make adjustments to uploaded content and edit screening schedules;
10. At times required to attend to adhoc, urgent content upload requests after work hours.

Requirements：

• Good work ethics, Willing to learn, meticulous and a team player
• Training will be provided.
• Able to read Chinese and operate Chinese software
• 1-2 years working experience, fresh school leaver is also welcome
• Some basic knowledge of common graphic design software (Illustrator, Photoshop, Indesign etc) is good to have but not a must.
• Able to work within tight deadlines
• Advantageous to have worked on web-based CMS

As the Owned Media Lead, you are responsible for developing and implementing the strategy for owned media channels, in close collaboration with the global and regional Strategy & Planning team. Your role involves overseeing owned media planning, content analysis and development, and distribution to drive engagement, brand awareness, and customer loyalty. You will collaborate with cross-functional teams to ensure that owned media channels are effectively utilized to achieve marketing and business objectives.

You are analytical and insight-driven, and have strong interest in customer data, customer behaviour and how that impacts brand value and future business value. You are driven by turning insights into actions and plans, presenting your findings and recommendations in a clear way to stakeholders across functions. You work hands-on with planning and tactics, taking this out into daily operations.

Key responsibilities

• You develop a comprehensive owned media strategy plan aligned with the overall marketing goals and target audiences, identifying key performance indicators (KPIs) and metrics to measure the success of owned media initiatives.
• Collaborate with content creation teams within the region and globally to develop a content calendar and plan that aligns with brand messaging and resonates with the target audience across owned media channels.
• Utilize customer insights and data analytics to segment the target audience for owned media channels and tailor content to meet their preferences and needs, in collaboration with CRM & Loyalty team.
• Oversee the management and optimization of owned media channels together with Digital to ensure a holistic plan across all digital touchpoints, e.g. app, site, social, email and push, ensuring that the plan is synced with the overall holistic planning.
• You closely collaborate with the content operations team to secure the right content in the right place at the right time for the customer and provide a feedback loop to the insights unit and global content teams.

Being the leading lifestyle media publication in Singapore, we are distributing content to more than 1 million Singaporeans monthly. You will support the operation of ConfirmGood.com, our Telegram network (the biggest in Singapore), and our social media platforms. This is a great opportunity for those who want to dive into life behind the scenes of the media industry. Individuals that aspire to be media influencers and talents will be able to gain exposure via our media platforms.

Responsibilities:

• Identify social media marketing trends and develop monthly content strategy, produce content for the required platforms, and schedule content in a timely manner

• Tailor content to different platforms and formats (e.g. static image, infographics, animation/GIF, Facebook/Instagram Stories, microvideos, polls, podcasts, live streams and event coverage)

• Ideate new and creative growth strategies through digital platforms and/or any emerging technologies including growth of Company social media platforms and their online presence

• Keep abreast of new social media sites, web technologies and digital marketing trends, and adopt these for future campaigns

Job scope:

· Create infographics, Tik Tok Videos and graphic designs

· Social Media and Telegram Channel Management

· Able to create, draft, manage and post social media content

· Attend exclusive media events

Requirements:

· Good communication skills

· Confident, meticulous and witty

· Competent and responsible

· Familiar with Social Media Platforms ( Telegram, Instagram & Tik Tok etc)

· Experience with graphic design tools such as Adobe Suite (Illustrator, Photoshop, Lightroom CC), Canva (would be a plus)

· Photography and Illustration skills (would be a plus)

· Internship period: Minimum 6 months (Onsite)

*This Internship may lead to a conversion to a permanent position.

The jobholder supports the organisation in a range of communication activities such as media relations, event staffing, marketing and projects. The jobholder must be comfortable in providing communication consult, lead media relations, and publicity efforts for events.

The jobholder must ensure consistent messaging and communication of MENDAKI’s image and position to internal and external stakeholders. This includes crafting communication materials, pitching human-interest stories and profiles as well as to facilitate media queries.

Lastly, the jobholder must manage interview requests and provide staffing for spokesperson(s) including but not limited to political office holders, members of parliament, MENDAKI leadership team, beneficiaries, volunteers and participants.

Key Responsibility Areas

Media Relations

• Develop and implement communication activities to increase the publicity of MENDAKI's events, programmes and services
• This includes but not limited to develop media angle, key messages/narratives, draft communication materials such as media release and information sheet, as well as to facilitate interviews, and track coverage
• Ensure consistent messaging and communication
• Support the organisation’s media relations with various media partners including government agencies across different media agencies and channels
• Profiling human-interest stories through media pitching
• Work with departments to prepare communication materials such as
  administrative programme, speeches and/or talking points, social media posts, media releases, identify human-interest stories
• Lead media officer to support MENDAKI departments such as School Ready, HR and IT

Communication Projects

• Support editorial collaboration with media partners
• Support publicity efforts for digital projects with government agencies

Requirements

• Degree in Business, Marketing or Mass Communication
• 2 years of relevant experience in public and/or media relations
• Good written, verbal, analytical and interpersonal skills
• Meticulous with attention to details
• Strong digital marketing communication and social media
• Ability to manage multiple projects within tight timelines
• Proficiency in Microsoft Applications

What’s On Your Menu

• Assist and execute regional automated campaigns using our CRM tool

• Assist with regional campaign performance analysis and gather insights continuously to maintain industry benchmarks

• Work closely with local teams with regards to content creation and translations

• Advice local teams by creating best practices and providing trainings to ensure they are self-sufficient in campaign creation, launch, and analysis 

• Own and drive strategic projects (be it on a regional or local level), to collaborate with different stakeholders to improve vendor engagement

What You Bring To The Table

• Proactiveness and a keen eagerness to learn as we work with marketing automation tools, excel, SQL, HTML. A huge plus point if you are well versed in these tools/programmes

• Comfortable with data and analytics

• Demonstrate excellent organizational abilities in a B2B setting; ability to take initiative, work autonomously, problem-solve, collaborate with others, and prioritize the completion of assigned tasks

• Meticulous with an attention to detail

• Capable of working efficiently in a fast-paced, high-pressure setting

• Strong written and oral communication skills

• Marketing/Business Education background

• Locally based and do not require work pass to work in Singapore

What We Offer

• A dynamic and challenging working environment, with a steep learning curve.

• The chance to excel and influence in a company and team where decisions are taken based on data insights.

• Being part of a fast growing and global company.

• A vibrant and international team with diverse backgrounds

• Growth opportunities based on your performance.

• Flexible working environment

• Responsibility from day one in a fast-growing and global company

Main Roles and Responsibilities

1. Design & develop module guides and assessments, project supervision, and provide advice to the various programmes within the School/Faculty to deliver on program outcomes:

a. Advertising

b. Graphic Communication

c. Illustration Design with Animation

d. Screen Media

and/or component(s):

e. Adobe Creative Suite (i.e., After Effects, Illustrator, InDesign, Photoshop, XD)

f. Design Theory and Research Communication

2. Lead and/or facilitate assigned activities such as projects, productions, collaborations, etc

3. Supervise and assess assigned students’ assignments/works/projects

4. Maintain records relating to students’ progress, performance, and attendance for reporting

5. Contribute to the review of the assigned programme(s) and/or component(s)

6. Mentor and provide academic care and support, including career guidance to students

7. Keep up to date on the development of discipline-related teaching practices and learning strategies

8. Establish and maintain links with the industry and institutions to foster a total approach of academic pursuit alongside industry practice

9. Contribute to interdisciplinary collaboration and research

10. Engage and/or teach in other courses within the Faculty of Art and Design or across the Academy as appropriate, if required

11. Perform any other duties that may be assigned from time to time

Requirements

1. Minimum Bachelor’s degree in Design and/or Media, or related discipline, preferably a Master’s degree

2. Proficient in applications, objectives, and platforms of a programme by the School

3. Minimum 5 year(s) of extensive academic and/or industry experience

4. Positive, enthusiastic, and results-oriented with the ability to engage students in their learning

5. Able to perform in a fast-paced environment, to adapt, multi-task and meet deadlines

6. A team player with excellent communication, interpersonal, presentation and writing skills

7. Strong track record of research/practice, with actual or potential for research output in your chosen field

8. Excellent problem-solving and analytical skills

9. Provide a full CV and a statement of teaching and research interests, if relevant

You will have solid understanding of media planning, buying and analytics across multiple media channels. This is a leadership role that requires a strategic thinker who is skilled at integrated campaign planning, execution, and team management. You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the digital landscape.

Key Responsibilities:

• Lead the development, implementation, and management of integrated media strategies across multiple media channels, including but not limited to, digital, social, out of home and radio.
• Collaborate with the creative team, account managers and clients to identify target audiences and design media strategies that engage, inform, and motivate.
• Oversee and manage media strategy, planning, buying and execution for all client accounts.
• Utilize various analytics tools to monitor, measure and optimize campaign performance.
• Tap into proprietary consumer insight applications or alternative sources for more in-depth analysis.
• Develop and maintain strong relationships with media suppliers and negotiate contracts to ensure the most effective media buy.
• Stay updated with the latest trends, innovations, and technologies in the media industry to provide cutting-edge solutions for our clients.
• Manage, mentor, and develop a team of media planners and executives.
• Prepare and present performance report to senior management and clients.
• Be focused on results that matter to the client in full funnel campaigns including awareness, consideration, lead generation and acquisition, which is a focus for the business.
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/ discrepancies.
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences.
• Work with media planners and buyers to ensure accurate and timely invoicing (e.g., regular review of unbilled reports, resolve unbilled cases with Finance).

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Corporate Communications, Stakeholder Engagement and Reporting
  • Develop and implement communication strategies, including but not limited to crisis communication plans.
  • Oversee the creation of communication materials, ensuring consistency across various platforms.
  • Manage responses to key stakeholders, including internal divisions and external bodies like government offices.
  • Liaison with Office of Corporate Communications and Marketing on Public Relations matters.
• Media Engagement and Management
  • Produce press releases, media kits and other materials for the media.
  • Pitching newsworthy stories and securing media coverage in relevant publications.
  • Handle media inquiries in a timely manner, manage interviews, and maintain a media relations database.
  • Build and maintain relationships with media outlets and journalists.
  • Monitor, review, and analyze media coverage.
  • Evaluate and manage PR services and media content placements.
  • Host foreign media and develop engagement plan.
• Strategic Planning and Implementation
  • Co-create and execute communications strategies to achieve organizational goals.
  • Propose and monitor media platforms.
  • Manage timelines and budgets for publicity.
• Budget and Resource Management
  • Maximize resources and ensure communication expenses are within established boundaries.

• University degree in Communications, Marketing, Journalism or related fields.
• 5 to 8 years' experience in media relations, brand management and strategic communications planning.
• Excellent project management and organizational skills.
• Demonstrable experience with building effective media campaigns.
• Proficient in digital communication tools and social media platforms.
• Effective communication, writing, presentation and stakeholder management skills.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Able to think creatively and problem-solve in high pressure situations.
• Analytical thinker with strong conceptual and research skills.
• Strong work ethic as well as a dedicated and positive attitude.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines.
• Think beyond own area of responsibility examining linkages and interactions between different parts of a system.
• Humble, authentic, value hard work, has high standards and outcome driven.
• Strong knowledge of budget, grant administration and financial management principles.
• Up-to-date with industry trends in the innovation and entrepreneurship eco-system.
• Prior experience working in a startup, or knowledge in innovation and entrepreneurship will be viewed favorably.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

We are seeking for an ideal candidate who has passion and drive to learn the ropes within the media advertising world - Integrated and/or Digital.

Expectations of a Media Planning Intern

• Support the planning team and/or local markets across network (if required) to meet client service needs
• Leverage research tools to provide insights and support on planning as needed
• Manage project to ensure on-target, on-budget and timely delivery of media plan
• Work with the team (Planners/Managers) to resolve potential planning issues
• Liaise with client contacts to update media plans accordingly
• Update periodic reports, ensuring specialist team delivery against any client actions
• Support the wider team with general client liaison and administration
• Ensure quality control of client-facing plans/reports/invoicing

You will be joining a dynamic team that delivers award-winning digital performance campaigns. If you are strong in delivering and developing exciting digital media solutions for HMT markets while managing the day-to-day planning, buying, implementation, optimization, and reporting requirements to meet client objectives, we want to talk to you!

Expectations of a Media Executive/ Performance Media Planner:

Planning:

• Assist the line manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan for full funnel campaigns
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.

Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet goals like ROAS
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Search, Social, Programmatic etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

1 MISSION OF THE DEPARTMENT

● To engage audiences across the globe to accelerate conservation impact and to build the WWF brand;

● To ensure a coherent ‘One Brand, One Voice’ by integrating and supporting the communications functions across the network (Practices and Country Offices);

● To facilitate and coordinate the development and alignment of the WWF network to a global brand and communications strategy;

● To provide a centre of excellence to the network and convene the communications community in terms of communications practice, and coordination across Practices, techniques, platforms, and digital media;

To provide common technology platforms network-wide to enable communication with the audience.

2 MAJOR FUNCTIONS

● Provides technical support to users of the different technology platforms, and keeps them up to date with the latest improvements done to the various systems;

● Builds and manages effective working relationships with the community of communicators;

Promote and establish a 'learning organisation' that improves the problem-solving capacity of our users by creating better access to knowledge.

3 Major Duties and Responsibilities

● Serves as an initial point of contact for the Technology & Applications Unit handling all the Level 1 queries and providing them advice on appropriate solutions

● Investigate and route the Level 2 and Level 3 queries to the respective development team members with sufficient background information on the query;

● Collect and analyse feedback submitted by members to the team's Zendesk email address;

● Effectively follows up and close Zendesk tickets with proper notes;

● Uses Mailchimp and/or similar tools to build a virtual community of communicators and sends out regular and relevant (ad-hoc/monthly) updates & newsletters to the users of different systems;

● Creates training manuals for the various technology platforms provided by the Unit and is responsible for keeping these documents up to date with the most recent developments;

● Conducts virtual calls with the community to demonstrate the changes implemented to our systems;

● Through the relationships built with the network, gather feedback & relay requirements to the development team to effectively help the team stay ahead of the user's needs;

● Continuously focus on improving our support processes and delivering high-quality customer support in line with the scaling of operations

4 PROFILE

Required Qualifications.

● Bachelor's Degree in a relevant field

● At least 3 years working in a communications role in a team handling technology platforms.

● Demonstrated experience in successfully providing technical and customer support would be preferred.

Required Skills and Competencies.

● An approachable communication style with the ability to ask the right questions to uncover the finer details;

● Displays a positive and problem-solving approach to working with others and empowering users; Ability to translate the technical detail into a business user-friendly structure;

● Experience in creating or reviewing training materials;

● Virtual facilitation skills, expertise in Zoom management, Web sites, and MailChimp;

● Excellent command of written and spoken English; other languages a plus;

● Proven experience using Zendesk ticketing system is a plus;

● Proven experience using any documentation tools is a plus;

● Embraces the WWF mission and values of the organisation: Courage, Integrity, Respect & Collaboration.

5 WORKING RELATIONSHIPS

Internal.

● Works very closely with the Head, Technology and Apps and Senior Specialist & Specialist in the Technology & Applications unit.

● Works closely with the Brand & Digital teams within the division.

● Works with the communication managers of the various WWF Network offices.

External.

● Occasionally interacts with external agencies.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

• Assist in digital marketing overall planning for Asia Pacific region
• Involved in the strategic planning, promotion, and execution of internal and external corporate events
• Assist the team in running a coordination of marketing campaigns, example: product launches, promotions, key events, and developing visual assets for these activities
• Digital Content Creation : Conceptualize and developing engaging content for various digital platforms including social media, website, and email marketing campaigns.
  • Eg . Video Editing: Edit and produce marketing videos for various purposes such as product demos, customer testimonials, and promotional content, ensuring high-quality visuals and storytelling.
• Social Media Management: Manage and schedule posts across different social media channels, monitor engagement, and analyze performance metrics.
• Email Marketing: Assist in creating and executing email marketing campaigns, including designing templates, writing copy, and analyzing campaign results
• Presentation Slide Creation: Design and create visually appealing presentation slides for VP meetings, incorporating data, charts, and graphics to effectively communicate key information.

Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.

Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.

Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.

Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.

Provides information by collecting, analyzing, and summarizing data and trends.

Protects organization's value by keeping information confidential.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Accomplishes marketing and organization mission by completing related results as needed.

Able to read, write and speak Chinese

Required often flying to China

Able to work long hours

Job Description: Global Brand Communications and Digital Marketing Manager

Overview:

We are seeking a dynamic and experienced individual to join our team as the Brand Communications and digital marketing manager. This pivotal role will be reporting directly to the Group Chief Marketing Officer (CMO) and will operate from our global head office. As a Singapore-registered startup company, we are at the forefront of revolutionizing the future of new energy-intelligent complete logistics chains with our innovative electric vehicles and services, spanning from intercity heavy-duty trucks to last-mile delivery vans. The ideal candidate will possess extensive automotive industry experience, preferably in B2B settings, and will play a crucial role in shaping our brand identity and driving engagement across various digital platforms.

Responsibilities:

Develop Brand Guidelines: Craft comprehensive brand guidelines that encompass our brand values, voice, tone, and visual identity. Ensure consistency across all communication channels.

Brand Training: Conduct training sessions to educate internal stakeholders on brand guidelines, ensuring alignment and understanding across departments.

Brand Management: Oversee all aspects of brand management, including setting up brand positioning, defining brand frameworks, and monitoring brand perception.

Communication Guidelines: Establish communication guidelines for both internal and external use, ensuring clarity, consistency, and effectiveness in messaging.

Website Optimization: Review and optimize our website to enhance user experience, drive engagement, and align with brand objectives. Utilize experience in website development to implement necessary changes.

Social Media Content Creation: Create compelling content for social media platforms, tailored to our target audience and aligned with brand messaging. Drive engagement and foster community growth through impactful storytelling.

Social Media Management: Manage our social media channels, particularly focusing on B2B industry engagement. Implement strategies to increase followers, drive traffic, and generate leads.

Community Building: Utilize hands-on experience to build and nurture online communities around our brand, fostering meaningful interactions and engagement.

Digital Campaign Management: Plan, execute, and optimize digital campaigns across various platforms. Utilize data insights to analyze campaign performance and make informed decisions.

Data Analysis: Utilize analytical tools to track and analyze the performance of digital campaigns, social media activities, and website metrics. Generate reports and insights to inform future strategies.

Requirements:

· Proven experience in brand communication, social media marketing, and content creation.

· Strong understanding of brand management principles and practices.

· Proficiency in website development and optimization.

· Hands-on experience in managing social media accounts and building online communities.

· Excellent communication and interpersonal skills.

· Ability to think strategically while also being detail-oriented.

· Strong analytical skills and proficiency in data analysis tools.

· Extensive automotive industry experience, preferably in B2B settings.

· Sufficient level of proficiency in Adobe design software for creating engaging visual content across various digital platforms.