• Understand and effectively implement the organization’s SHMS at the site
• Plan, organize and manage EHS promotional activities within the site to cultivate good EHS practices;
• Provide reasonably practicable and effective EHS recommendations to team members to ensure compliance with legal and other requirements;
• Motivate, coach and counsel on EHS matters to site workforce on an on-going basis with particular regard for recalcitrant personnel;
• Co-ordinate the work of team members, allocate tasks and provide effective supervision;
• Led the risk assessment team at the site;
• Participate as a risk management team member in the corporate RM organization;
• Brief project manager/ project team periodically on the execution status of the overall safety program;
• Carry out safety orientations and conduct daily safety toolbox meetings (if required);
• Conduct monthly EHS Committee meetings with Subcontractors
• Review existing safety measures and recommend safety measures for upcoming works during the safety committee meeting;
• Recommend Stop Work Order to Project Manager when unsafe conditions arise including promptly correcting any unsafe conditions or safe work practice;
• Attend client/consultant safety meetings/ weekly coordination & technical meetings;
• Lead investigation and maintain records for every first aid case, accident and near miss at the work site;
• Conduct emergency drills periodically
• Inspect the site to ensure all facilities and equipment relevant to the maintenance of environmental health are in proper working condition and do not pose any environmental health hazard;
• Identify and discuss environmental health irregularities such as mosquito and fly breeding, rodent infestation, noise/dust/smoke / water pollution, poor housekeeping, earth littering, poor refuse management, poor maintenance of sanitary facilities, etc. and recommend measures to rectify such irregularities;
• Any other duties as may be assigned

JOB DESCRIPTION:

1. Recruitment Support

• Assisting with posting job advertisements.
• Screening resumes and scheduling interviews.
• Coordinating candidate communication and interviews.
• Helping with background checks and reference verification.

2. Onboarding and Offboarding

• Handling work pass related task including applications, renewals, cancellations, levy waivers, and appeals.
• Coordinating the new hire onboarding process, including preparation of contracts, and orientation.
• Handling paperwork and processes related to employee exits, such as termination letters, exit interviews, and final settlements.

3. Employee Record Management

• Maintaining and updating employee records in HR databases and physical files.
• Ensuring compliance with local labor laws and company policies regarding record-keeping.
• Managing sensitive personal information with confidentiality.

4. Payroll and Benefits Administration

• Assisting in processing payroll by collecting attendance, overtime, and leave data.
• Coordinating employee benefits.
• Addressing employee questions and concerns regarding payroll and benefits.

5. HR Policy Implementation

• Ensuring employees adhere to company HR policies and procedures.
• Assisting with policy updates and documentation.
• Communicating changes in policies to employees.

6. Employee Relations

• Acting as a point of contact for employee inquiries regarding HR-related matters.
• Supporting conflict resolution and facilitating communication between employees and management.
• Assisting with employee engagement initiatives and feedback collection.

7. Training and Development Support

• Coordinating training sessions and workshops.
• Assisting in tracking employee development and training needs.
• Managing training records and certifications.

8. Compliance and Reporting

• Ensuring HR activities comply with local labor laws, safety regulations, and company policies.
• Preparing and submitting necessary reports for management, auditors, and regulators.
• Assisting with audits and ensuring HR processes meet legal and organizational standards.

9. HR Software Management

• Maintaining and updating HR system (BIPO)
• Running reports and extracting data from HR systems for decision-making purposes.

10. Perform any other ad hoc duties as and when assigned by the Management

REQUIREMENTS:

• Minimum Nitec/Diploma/Bachelor’s Degree in HR, Administration, or a related field
• Atleast 1 year work related experience
• Knowledgeable in BIPO system is an advantage

Responsibilities

• Organize and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and new hireguides
• Revise and Manage company policies
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover rates)
• Answer employees queries about HR-related issues
• Assist payroll outsourcing department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
• Participate in HR projects (e.g. help organize a job fair event)
• Apply Work Permit and other permits on EPOL and WPOL.

Requirements and skills

• Proven work experience as an HR Admin, HR Assistant or relevant role
• Computer literacy (MS Office applications, in particular)
• Thorough knowledge of labor laws
• Excellent organizational skills, with an ability to prioritize important projects
• Strong phone, email and in-person communication skills

Accounts Duties

• Understand business profits and financial position
• Monitor and aging status, and keeping tabs on operation expenses
• Perform bookkeeping tasks, gathering information to make prospects and forecast
• Assist with payroll and human resource matters
• Assist with local and overseas payments
• Ensure accurate and up to date accounts
• Work with external accounting agency on monthly bookkeeping matters
• Ensure compliance with all internal compliance, audit and tax regulations
• Ability to perform quarterly GST filing (should the function be transferred internally)

Admin/ Warehouse Duties

• Researching and organizing data requested by Directors and Operations Manager
• Compiling and processing expense reports for the company
• Handling memos, reports, invoices, and related documents, including sensitive information.
• Office duties such as sourcing and managing office/ showroom supplies and handling the filing system.
• Management of sub-tenants eg. invoice and collection for monthly rental and resolving/ liaison for tenant feedback or issues.
• Management of the company's insurance policies and requirements.
• Assist with correspondence and coordination with freight forwarders for local customs clearance and GST permit.
• Assist with Warehouse and inventory admin duties.
• Coordinate tasks with every member of the company. Ensure smooth execution of daily operations with respective sections and teams.
• Assist with ad hoc duties assigned by Operations Manager.

Job Description:

• Responsible for overseeing and carrying out all works relating to the safety, health and environmental matters in the project.
• Work closely with project team & contractors to mitigate and control all high risk hazards to maintain a safe workplace.
• Ensure overall compliance and good procedures/practices in statutory environmental and health requirements at project site and requirement premises at all time.
• To identify any unsafe condition in the worksite or unsafe work practice is carried out in the worksite.
• Implement and monitor environmental, health & safety management system on site.
• Prepare, submit statutory reports and maintain of documentation for all EHS issues according to ISO.
• Conduct regular site inspections to ensure that all site activities are carried out in compliance with MOM, NEA and EHS regulations.
• Liaise with relevant authorities on all environmental and safety issues.
• Support all in-house EHS initatives.

Requirement:

• Only Singaporean / PR will be considered for this position
• Specialist diploma in WSH or MOM Recognised certificates
• Minimum of 7 years of experience as a Safety Officer or related experiences
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Certification in Occupational Health and Safety (OH&S) is a must.
• Must be responsible, organized and self-initiated.
• Respect for deadlines, sense of urgency.

Responsibilities:

• Process hire purchase loan applications and assess eligibility

• Attend to loan enquiries and provide/advise on appropriate loan solutions and alternatives in a timely manner

• Conduct credit search on customers and collect all necessary information and documents from them.

• Submit information and documents to banks/financial institutions for loan approval

• Liaise with internal and external parties for processing of hire purchase loans

• Plan and perform administrative / documentation procedures throughout entire process till disbursement of the loan

• Handle loans documentation for block discounting and other finance facilities

• Ensure accurate and timely creation, monitoring and maintenance of loan and facility records, and assist with preparation of facility reports

• Liaise with internal and external parties for processing and verification of loans documentation, facility drawdown and redemption requests

• Assist with other administrative functions to ensure loan administrative processes are running efficiently.

Requirements:

• Possess minimum Diploma in Business / Banking & Finance, or related discipline, preferably with minimum 1 year’s relevant working experience in loans documentation

• Be proficient in Microsoft Office with good Excel knowledge and sensitive with numbers

• Possess good initiative, strong administrative capabilities and interpersonal skills, and be able to communicate fluently to our customers.

Permanent, Bishan, 5 days (830am-6pm)

Our client

30 Years Old Reputable facility management company

Job scope

· Client facing-

· To handling customers' enquiries

· To Prepare customer Statement of Accounts (SOA)

· To handle AR n AP function

· To handle financial reconciliation.

Requirements

· 1 year’s account experience.

· bilingual

We need to hire an administration officer to support our business operations and management in terms of office operations, office supplies,data entry and general well-being of the company.

This person will be reporting directly to the Manager of the company.

The WSH Officer is responsible for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act
• Implement and maintain proper procedures of WSHE management, administrative and recording system
• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties
• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups
• Organize / conduct WSHE briefing/ training to all employees
• Investigate every incident/ accident and develop preventive measures
• Ensure risk assessment control measures are implemented for their activities.
• Be prepared to stop work or to notify the Site Manager in the event of any WSHE deviations

Value Add of Position

• In-depth knowledge of WSHE legal guidelines to advise and facilitate site activities

Qualifications and Education Requirements

• Education: Minimum Specialist Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Experience: Minimum 3 years of experience in the Construction industry
• Experience in PPVC will be preferable
• Registered WSHO with Ministry of Manpower
• Registered Environmental Control Officer with National Environment Agency

Main Duties and Responsibilities

We are seeking a detail-oriented individual to join us as our Hotel Inventory Officer for the Resort. To incumbent will oversee the Resort’s storage facilities and be responsible for the issuance of inventory in the Resort.

Key Responsibilities

Inventory Management:

• Oversee the daily operations of the storeroom, including the receipt, inspection, storage, and distribution of supplies and equipment. In performing this role, the incumbent is to maintain accurate records of inventory levels.

Receiving Goods:

• Manage the receipt of goods from suppliers, ensuring that all inventories are inspected for quality and accuracy. The Hotel Inventory Officer will ensure that all received items tallies with purchase orders and delivery notes.

Inventory Management:

• Ensure proper storage of inventories to prevent damage or spoilage. Organize stock in an orderly and systematic manner to facilitate easy access and efficient retrieval.

Inventory Control:

• Conduct regular inventory counts to monitor stock levels and identify any discrepancies.
• Report any shortages, overages, or damage to management and take actions as needed.

Job Requirements

• Higher NITEC, NITEC or any equivalent professional qualification
• 1 – 3 years of experience in storekeeping or inventory management, preferably in a luxury hotel or resort setting.
• Strong time management and organizational skills.
• Familiar with inventory management systems.
• Able to lift and carry heavy items as this role is physically demanding.

Job Duties and Responsibilities:

· Lead operation team in frontline to provide each customer with a wonderful dining experience.

· Be Din Tai Fung brand ambassador, upholding our brand philosophy and company values by demonstrating excellent customer service and maintaining good customer relationships

· Engage with customers through checking on their dining experience, making recommendations and gathering feedback to provide service enhancement to customer

· Handle and resolving guest enquires and feedback (In Outlet, Phone, Feedback Form and Email) promptly

· Initiate and handle the post feedback investigation process and propose preventive actions

· Preparation of Customer Care Memos

· Other duties involve assisting the outlets in charge of operation matters

Requirements:

· Able to work in a fast paced and customer focused environment

· Able to work under pressure and keep to deadlines given

· Able to function efficiently in a team setting and also independently

· Able to resolve customers issues promptly and to customers’ satisfaction

· Good interpersonal, communication, writing and listening skills

· Meticulous

· Proactive to perform job duties and assignment

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

A customer service officer is one whose primary role is to respond to a variety of customer inquiries and requests through the telephone, in person (i.e., over the counter), or by using internet platforms such as the social media.

In most companies, the duties, tasks, and responsibilities usually performed by customer service officers are shown in the job description example given below:

• Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience when using its services
• Incorporate with the company’s CIO to see to it that the interface to data is easy to understand and use by customers
• Reach out to customers through technology or in person, communicating to them about the company’s services, and finding out about new services they want the company to offer
• Provide routine report to appropriate company managers and also customers about achievements and improvements planned to address prevalent deficiencies
• Train new staff on customer service techniques and skills
• Receive customer service inquiries
• Respond to customer service inquiries
• Promote company’s product and services
• Handle certain transactions
• Identify needs/wants of customers
• Make available product brochures for customers
• Update details for personal and business clients, such as name and address details
• Provide pricing and delivery information to customers
• Perform verification of customers
• Persuade customers until they reconsider any cancellation made
• Answer customer questions about warranties or terms of sale
• Suggest possible solutions whenever there is a malfunction in a product
• Educate customers on deals and promotions the company is offering
• Resolve complaints through phone, email, or social media
• Reach out to customers via phone call; verifying information regarding their account
• Greet customers in the warmest possible way and find out their problem or reason for calling
• Responsible for cancelling or upgrading accounts
• Assist with placement of orders, refunds, or necessary exchanges
• Provide advice on company information
• Ensure record of payment information and other pertinent information such as addresses and phone numbers are properly kept
• Handle product recalls
• Assist in selling products and services
• Utilize computer technology to handle high call volumes
• Collaborate with the customer service manager to ensure that proper customer service is being delivered
• Close out or open call records
• Regularly compile reports and submit to the management on overall customer satisfaction

The Senior Research Office/ Research Officer will oversee the progress of research studies under the Program for Nasopharyngeal Cancer with the supervision of the Principal investigator Dr Darren Lim. You will perform a variety of research activities which include planning and execution of experiments for biomarker discovery, novel diagnostics methods and drug development for Nasopharyngeal Cancer.

Your main duties will include:

1. Tissue Logistics:

- Tracking of biological samples received in the lab pertaining to the study

- Collection of patient samples (FFPE, Tissue, WBC, DNA or RNA) from Pathology

- DNA/RNA extraction from frozen tissue or FFPE

- Submission of DNA/RNA samples to external sequencing partner

2. Cell culture and Molecular assays:

- Generation of cell line and/or organoids from tissue collected for the study

- Maintenance of cell lines and/or organoids in culture

- Perform molecular assays on tissue samples /cell lines/ organoids

3. Perform tasks and support all aspects of the research project:

- Performing literature reviews when required

- Plan and execute experiments for the assigned studies

- Conduct accurate monitoring, documenting and reporting of experimental result and research findings

- Evaluate and interpret collected data and prepare oral presentations/scientific manuscripts/ literature for publication

- Lead and mentor junior staff in sample processing, experiments, data analysis, and database updates (Senior Research Officer)

4.Perform other related duties:

- Laboratory upkeep and maintenance

Requirements:

- Bachelor/Master of Science degree in related technical discipline (biology, cell biology, biomedical science, biochemistry or molecular biology).

- Prior experience with tissue and library prep for DNA/RNA sequencing studies.

- Experience working in a clinical or academic environment.

- Strong technical/wet lab skills.

- Team player with excellent communication skills and the ability to work independently.

- Independent worker, possess initiative to complete tasks and projects assigned.

- Highly motivated to learn new techniques and not afraid to ask if unsure.

- Able to undertake independent research progressively.

Job Description

1. Reponsible for Formulating, publishing, and implementing the company's operating rules and regulations; Develop standarized and normalized workflows.

2. Manage and coordinate the work between various departments to ensure the overall functionality of the company's operating system, and report major issues to the General Manager for resolution

3. Lead the overall design plan of the company's operating system, responsible for the company's budget plan, and organize its implementation after approval.

4. Conduct comprenhensive ananalysis of the company's business objectives to provide a basis for managmenet decisions, regularly assess the company's operating risks, and take effective measures to prevent them.

5. Responsible for overall operations, HR managment, administration and other related tasks.

Job Requirement

1. Master's degree or above, major in Business Administration, Economics, Finance, etc; Having a composite educational background is preferred.

2. More than 7 years of managment experience, able to mine root causes based on historical data and propose business improvement suggestions.

3. Having managment experience in large multinational trading companies with an International perspective.

4. Having rich experience in budget management and having a coordinated planning mindst for company operations and funds

5. Proficient in using Excel and PPT

6. Billigual in Chines and English, good communication and proficient

knowledge in understanding the methdology of business in large Chinese multinational corporations.

Job responsibilities

1. To answer telephone queries

2. To register for patients at the Outpatient Clinic

3. To collect payment, submit & follow up claim

4. To update's Patient's records and ensure they are in chronological order

5. To counter check bills, generate collective invoices and follow up bad debts

6. To prepare statistics

7. To cover medical records duties when needed

8. To perform any other duties as assigned

The requirement of the position:

1. Minimum Diploma holder

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Come join us to express your Andaz as Materials Officer - Receiving if the following describes you.

You will be responsible to provide an excellent and consistent level of administrative support to your customer. The Materials Officer - Receiving is responsible to assist the Materials Manager in the smooth operation and efficient running of the Materials Department while meeting department's objectives.

Your Profile

• Basic knowledge in purchasing/receiving/store management preferred.
• Basic computer skills particularly in MS Office.
• Fresh school leavers are welcome.
• A can-do attitude.

The HR cum Admin Officer will be responsible for handling both human resource and administrative duties within the organization. This role requires excellent organizational skills, attention to detail, and the ability to multitask. The ideal candidate will support day-to-day HR operations and ensure the smooth functioning of administrative processes.

Human Resource Duties:

• Handle full spectrum of HR functions, including recruitment, onboarding, employee relations, and offboarding for direct workers
• Maintain employee records, ensuring they are up-to-date and compliant with company policies.
• Assist in payroll processing, attendance tracking, and leave management.
• Coordinate employee engagement activities, such as team-building events and welfare initiatives.
• Manage insurance and benefits administration, including medical claims.
• Address employee grievances and mediate conflicts where necessary.
• Coordinate BCA Core-trade training & CSOC procedure
• Updating Training matrix for customer audit
• Communicate with workers
• Any other job as assign

Administrative Duties:

• Provide general office support, including hosting of delegates.
• Oversee the organization and maintenance of office filing systems, both physical and digital.
• Assist in arranging travel, meetings, and company events.
• Assist in handling staff housing issues
• Flight booking for direct workers on home leave and repatriation
• Keep track of uniforms stocks
• Check stock and replenish cleaning stock for factory
• Handle any other ad-hoc duties as assigned by management.

Requirements:

• Diploma in Human Resources, Business Administration, or a related field.
• At least 1 years of experience in HR and administrative roles.
• Strong knowledge of labor laws and statutory requirements.
• Proficiency in Infotech HR software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational and time management skills.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality.
• Ability to work independently and as part of a team.

Job Scope:

• Oversee and organize the daily schedule for the company's launch boat activities
• Manage logistics for launch arrangements for internal staff, including coordinating with external vendors for services
• Keep detailed records of launch movements for payment validation and related purposes
• Support the purchasing department in arranging logistics for the delivery of provisions, spare parts, and other supplies by both land and sea
• Review and verify relevant invoices
• Assist the purchasing department with any additional assigned tasks
• Carry out projects and duties as directed

Qualifications:

• Diploma in Maritime, Logistics, Supply Chain, or a related discipline
• Minimum of 1 year of experience in logistics coordination, sales, or purchasing
• Strong communication and interpersonal skills, with attention to detail and the ability to interact with stakeholders effectively

1. The RTO Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. The RTO shall be independent and energetic to perform permanent shift work or late night supervision and project management work.

3. The RTO shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.

4. The RTO shall possess high proficiency in MS Excel, Power-point and maintaining of proper daily work progress record.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

Generations Asset Management (SG) Pte Ltd is an MFO pending MAS license approval. We are seeking a motivated Chief Operations Officer (COO) in wealth management to join our team. COO plays a crucial role in overseeing the operational aspects of a wealth management firm.

Job Summary:

The COO is responsible for the strategic and operational management of the wealth management division. This role involves optimizing processes, enhancing client service, ensuring regulatory compliance, and driving operational efficiency to support the firm’s growth and profitability.

Key Responsibilities:

1. Strategic Leadership:
   • Collaborate with the executive team to define and execute the strategic vision for the wealth management division.
   • Develop and implement operational strategies aligned with the firm’s goals.
2. Operational Management:
   • Oversee daily operations, ensuring efficiency and effectiveness across all functions.
   • Implement best practices in wealth management operations, including portfolio management, client services, and risk management.
3. Team Management:
   • Lead and mentor operations teams, fostering a culture of continuous improvement and high performance.
   • Manage staffing, training, and development to enhance operational capabilities.
4. Client Experience:
   • Ensure exceptional client service through effective operational processes and support.
   • Monitor client satisfaction and implement enhancements as needed.
5. Compliance and Risk Management:
   • Ensure all operations comply with regulatory requirements and industry standards.
   • Identify and mitigate operational risks to protect the firm and its clients.
6. Technology and Innovation:
   • Oversee the integration of technology solutions to streamline operations and improve service delivery.
   • Stay updated on industry trends and advancements to enhance operational capabilities.
7. Performance Metrics:
   • Establish and monitor key performance indicators (KPIs) to assess operational effectiveness.
   • Analyze operational data to drive decision-making and continuous improvement.
8. Budgeting and Financial Oversight:
   • Develop and manage the operational budget, ensuring cost-effectiveness and resource allocation.

Qualifications:

• Bachelor’s degree in finance, business administration, or a related field; MBA preferred.
• Extensive experience in operations management within the wealth management or financial services industry.
• Strong understanding of regulatory frameworks and compliance requirements.
• Proven leadership skills with a focus on team development and collaboration.
• Excellent analytical, problem-solving, and decision-making abilities.
• Strong communication and interpersonal skills.

Skills:

• Strategic thinking and operational planning.
• Proficiency in financial software and CRM systems.
• Ability to manage multiple projects and priorities effectively.
• Strong client focus with a commitment to service excellence.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job title: Cabin Baggage Officer

Reporting to: Duty Manager (PAX) and Passenger Service Specialist (PSS)

Grade: GE 3 – 4

Overall Responsibilities:

Reporting to the Duty Manager, Passenger services (DM, PAX) and Passenger Service Specialist (PSS), you are responsible to ensure the safe limit of hand carry baggage is complied by passengers and charge for any excessive hand carry baggage.

Duties & Responsibilities:

· Comb all flights at the check-in area and gates to look out of excessive hand carry baggage by passengers

· Weigh the hand carry baggage of the passenger to ensure it is within the authorized limits

· Communicate to passengers the safety requirement of hand carry baggage limits

· Charge for excessive hand carry baggage

· Process order and payment on hand held device issued by airline

· Process documentation for departing passengers according to set procedures and handle the passengers in a polite and friendly manner

· Ensure the Sales tally against the transactions by the end of the shift

· Ensure all records and documentation are kept in good order and handed over to the DM, PAX or PSS at Sales Desk

· Adhere strictly to the grooming guidelines and be customer-centric

· Ensure each transaction is carried out swiftly and efficiently for flight to depart punctually

· In compliance with Personal Data Protection Commission’s regulations, PSA are to ensure that all flight related printout, documents or forms containing passenger(s)’ names and other information is not made accessible to public which may result to leakage of passenger’s personal data. These forms should be disposed into the document disposal waste bins (800 Super Waste) at designated operations offices

· Perform any other duties as assigned by his/her superiors.

Key Attributes:

· Minimum GCE ‘O’ Level or equivalent

· Part-time / temp position available, with sales commission structure

· Able to work weekends and public holidays

· Customer Oriented and a good team player

· Comfortable with using computer

· Able to converse and write in English confidently

· Good people management skills

· Candidates with no experience in aviation industry but possess positive and resilient attitude are welcome to apply