Duties and Responsibilities

1. Be aligned and act in accordance to SMRT's Vision, Mission, Service Standard and Core Values.

2. Ensure good understanding, knowledge and skills needed for all maintenance activities and provide support for staff training.

3. Lead and supervise a team of Technical Officer(s) to perform preventive, corrective, overhaul, troubleshooting, engineering analysis, investigation or any assigned maintenance activities on all rolling stocks, depot and workshop equipment.

4. Assist to plan and coordinate staff deployment and shift roster to optimise resources utilisation.

5. Verify and ensure all tasks executed by the team are in accordance to latest Work Instructions, Quality, Maintenance, Operational and Safety Procedures, and to ensure personal and peers’ safety at all times.

6. Ensure spares, tools and equipment used are in good condition and calibrated if necessary.

7. Perform train shunting activities and operate depot equipment, maintenance vehicles and maintenance equipment to support maintenance activities of the group.

8. Verify and ensure work records done by the team are updated factually, accurately and timely on Work Records Form and on the Maintenance Management System

9. Report immediately any abnormalities or practices observed that are not in accordance to Work Instructions, Quality, Maintenance, Operational and Safety Procedures.

10. Adopt KAIZEN methodology (5M, 5S & 5W) to eliminate 8 Wastes and improve Productivity and Value of work performed.

11. Provide support to staff, contractors or any other personnel who are required to perform work on depot and all rolling stocks.

12. To support the group during incidents, accidents and emergencies.

13. Ensure excellent housekeeping are maintained within all work areas.

14. Maintain a high level of work discipline and standards.

15. Perform any other task as assigned.

• Designing and building mobile and computer hardware
• Recommending new hardware designs
• Performing tests of new hardware and software
• Troubleshooting and debugging performance issues for both mobile phones, computer and laptops
• Working with vendors and hardware suppliers to implement new designs
• Supporting the hardware engineering team
• Providing technical support for hardware issues
• Following industry-standard processes and procedures
• Collaborating with other service engineers
• Must be able to work on weekends, rotational shifts and public holidays

DESCRIPTION/RESPONSIBILITIES:

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Corporate & Investment Bank, Markets Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Develops and supports of all aspects of the FX Options stack: deal, risk and market data management, trader/sales tools and reports, and downstream feeds.

• Collaborates with trading, sales, middle office and controls officers to advance the Athena FX Options platform and resolve front-office click-to-trade issues arising on a daily basis.

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development

• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture

• Contributes to software engineering communities of practice and events that explore new and emerging technologies

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Engineering or equivalent

• Minimum 3 years of work experience

• Formal training or certification on software engineering concepts

• Hands-on practical experience in system design, application development, testing, and operational stability

• Proficient in coding in Python

• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages

• Overall knowledge of the Software Development Life Cycle

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies

• Exposure and knowledge to cloud technologies

• Knowledge of FpML, FIX, JavaScript, TypeScript, and Java

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=394adcb0e5f9b9d85eba5d55dd6246ec

Sales Engineer (Energy Solutions)

Working Time: Monday to Friday, 8.30am – 6.09pm
Working Location: Pandan Road (Nearest MRT: Clementi, company provide one way transport)
Salary: $2500 – 3400 + Transport allowance: $1170/mth + Mobile reimbursement: up to $150/mth + commission

Responsibilities:

• Manage existing accounts & source for new customers
• Preparing of sales quotations/tender
• Product and technical consultation to customers
• Meeting customers to discuss sales and technical issues when necessary
• Site presentation of company’s product to client
• Co-ordinate with production department to ensure timely delivery

Requirements

• Possess at least 2 years of sales related experience in industrial sales or battery product related sales experience is preferred.
• Diploma / Degree holders in Electrical/Electronics/Mechanical is preferred.
• Possess own vehicle is an advantage.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

https://wa.me/6591271022 [James]

Responsibility:

• Performed on site Wafer Fab Cleanroom machine installation, repairing, servicing and maintenance
• Ensure all jobs are properly coordinated and completed within allocated time frame
• To perform all works in accordance with the specified standards and qualities
• Responsible for providing timely, professional and accurate information to customer’s technical service enquires at all times
• To liaise with principal on unresolved technical problems, and ensure proper record are maintained
• Data collection and compilation on site
• Perform stand-by duty, able to work OT and shift

Requirements:

• Degree/Diploma in Electrical/Mechanical/Mechatronic Engineering.
• Preferably candidates with mechanical engineering background.
• Possess good interpersonal skills and great communication skills
• Good and positive working behavior
• The prospective applicant will be required to work in North side.

Overall job objectives

• Assist in studying clients’ office system, identifying areas for improvement and determining proper solutions for customers

Core responsibilities

• Delivering the desired customer service experience that improves customer satisfaction, maximizes customer retention and increases profitability
• To identify, diagnose and rectify any errors or technical issues in computer hardware’s, software’s, services, its applications and to recommend effective remedies
• Responsible for taking offer application and technical support for uses
• Respond and resolve the support requests/service tickets (Tie workflow to schedule and comprehend customer requirements)
• Provide reactive and proactive support to business units taking into consideration all the critical issues aspects
• Coordinate projects along with reviewing the operational manual
• Build positive relationships and able to work closely with multiple parties (customers and vendors) on a daily basis
• Maintain inventory of tools, fixtures and procurement
• Document processes to share information across the organisation
• Other duties as assigned

Job specifications

• ITE and above.
• Proven Field Service experience
• Possess deep technical knowledge to address computer hardware and software systems, networking, wireless, internet configuration and troubleshooting skills with an eye of attention to details.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

Job Summary:
The Production Lead Engineer will be responsible for overseeing and managing the production process of chemical products within the organization. This role requires a strong background in chemical engineering, production management, and quality control, as well as the ability to lead and mentor a team. The incumbent will play a key role in ensuring the efficient and safe production of chemical products while adhering to industry standards and regulatory requirements.

Responsibilities:

• Oversee and manage the overall production process, including planning, scheduling, and coordination of resources to ensure timely and efficient production of chemical products.
• Implement and maintain quality control measures to ensure that all produced chemical products meet the required quality standards and specifications.
• Identify opportunities for process optimization and efficiency enhancement and lead the implementation of improvement initiatives to maximize production output and minimize waste.
• Provide leadership and guidance to the production team, including training, mentoring, and performance management, to ensure a skilled and motivated workforce.
• Ensure compliance with safety protocols and regulations to maintain a safe working environment for all production personnel and to prevent accidents or incidents.
• Oversee inventory levels and ensure that raw materials and finished products are efficiently managed to meet production demands and minimize excess inventory.
• Analyse and resolve any production-related issues or challenges, working collaboratively with cross-functional teams to implement effective solutions in a timely manner.
• Maintain accurate documentation of production processes, including standard operating procedures, production reports, and quality control records, to ensure compliance with regulatory standards and facilitate knowledge sharing.
• Monitor production costs and implement strategies to optimize production expenses while maintaining product quality and meeting production targets.
• Stay updated on industry trends, technological advancements, and best practices in production engineering, and integrate relevant knowledge to enhance production processes and overall efficiency.
• Develop detailed project plans for the implementation of cultural change initiatives, ensuring alignment with data-driven insights.
• Foster a culture of continuous improvement by collecting feedback, iterating on strategies, and adapting cultural change initiatives based on ongoing data analysis.

Requirement:

• Bachelor's or Master's Degree in Chemical Engineering or a related field.
• Minimum of 7 years of experience in production management within the chemical industry, with a strong understanding of production processes and quality control systems.
• Proven leadership experience, with excellent interpersonal and communication skills.
• Proficiency in production management software and tools.
• Thorough knowledge of safety and regulatory standards related to chemical production processes.
• Strong analytical and problem-solving skills, with a focus on process optimization and continuous improvement.
• Ability to work effectively in a fast-paced and dynamic production environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a Mechanical Engineer assist their Engineering team for the next phrase of their business. They are located in South – easily accessible.

Responsibilities:

• Prepare equipment specifications, requisitions, and conduct technical bid evaluations.
• Review and assess vendor bids and documentation for technical suitability, providing valuable recommendations.
• Collaborate with the Process Discipline and review equipment process data to ensure consistency.
• Foster effective communication and information exchange with other design groups, offering technical support as needed, and ensuring seamless interfaces between relevant drawings.
• Ensure compliance with the Client's Standards and Engineering Practices, following the Project Coordination Procedure diligently.
• Exercise control over Vendor's drawings and documents, ensuring adherence to PO requirements, and facilitating information exchange with other disciplines.
• Review and provide constructive feedback on various documents, including flow sheets, P&ID, equipment lists, plot plans, performance curves for pump, motor, and air blower, equipment foundation drawings, etc.

Requirements:

• Minimum of Bachelor Degree in Mechanical Engineering
• Minimum of 5 years hands on experience in handling Basic and Detail Engineering jobs for Oil & Gas or Offshore & marine industry.
• Good knowledge and hands on experience with international codes & standards
• Knowledge of Microsoft Office 365, AutoCAD LT and Navisworks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Office location: East (Near Expo MRT)

5 days’ work (9am to 5.30pm)

Salary range: $4,000 - $5,000 (with AWS & Variable Bonus)

Leave, medical and dental benefits, insurance provided

Transportation allowance for those possess own transportation

Responsibilities:

• Generate service and spare parts quotations in response to customer inquiries.
• Carry out service tasks, including in-house repairs and on-site commissioning for a variety of gas and water quality analyzers.
• Diagnose issues with analyzers and provide customers with solutions.
• Collaborate with customers to address any service-related concerns and offer technical problem-solving solutions.
• Assist the project team in performing Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects.
• Identify potential opportunities to secure new preventive and maintenance contracts.
• Provide product training to end users and distributors.

Requirements:

• Degree in Engineering, with a preference for Mechanical, Environmental, Science, Electronics/Electrical Engineering, or an equivalent qualification.
• Relevant work experience in analytical instruments or a related field.
• Knowledge of gas analyzers, Continuous Emissions Monitoring Systems (CEMS), and water quality analyzers is a plus.
• Customer-focused with a positive attitude.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

This is 24 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,500

Job Description

1. Responsible for building and setting up new development tools and infrastructure utilizing knowledge in

continuous integration, delivery, and deployment (CI/CD), Cloud technologies,

Container Orchestration and Security.

2. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats.

Skills Requirement

1. GitLab, Azure DevOps Pipelines Developer for Continuous Integration, Continuous Delivery,

Continuous Testing

2. MAVEN, YAML builds.

3. Background with Automation project implementation is required

4. Knowledge in GCC, SHIP/HATS – preferred

5. Knowledge in Implementation on GCC Azure

6. AWS containerisation platform – preferred

Project Engineer

Working hours: 8am-5:30pm
Working days: 5 Days (Mon-Fri)
Locations: Tagore
Salary: $3000 - $4000

Responsibilities:

• Manage projects from project commencement to project completion.
• Coordinate, liaise and work with different stakeholders, within and outside of the company.
• Design and size equipment, plan layout drawings in accordance with project requirements.
• Handle project costing and procurement.
• Ensure project schedule and budget are met in accordance with the client’s contract.
• Commission and start up equipment and system on-site.

Requirements:

• Bachelor’s degree in mechanical engineering or equivalent.
• Willingness to travel.
• Experience in handling projects for powder-processing systems and equipment is an added advantage.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

https://wa.me/6591271022 [James]

EUC Engineer L2

Brief Description:

End-User Support, strong in supporting all Windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Basic help desk resolution and service desk delivery.
• Routine System administrative activities
• Resolve incidents escalated by L1/Helpdesk as per the agreed SLAs and timelines. They usually have a Run-Book/KB which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case the incident has any linkage.
• Troubleshooting for Alert logs files, transaction logs and backup logs.
• Troubleshoot End to End User Devices
• Run the backups, recovery errors, respond to the request regarding the restoration of the DB
• Responsible on making backup tapes schedule and changes.
• Monitor the metric alerts, performance-related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query.
• tuning
• Acknowledge the request for DB stop/start, user creation and grant specific data access to user.
• System upgrades/migrations
• Making sure Inventory is updated.
• Escalates the problem to next level/Vendor.
• Good working experience in iOS devices ( iPad, MacBook, & iMac )

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)
Salary: SGD2,800 to SGD3,500
Location: East Coast, Punggol
Working Hours:
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)
Commencement: Immediate

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: In person

JOB DESCRIPTION

You will be part of the Alert Monitoring Team, to monitor pro-active and reactive alerts coming from various tools, perform 24 x 7 shift duties on rotation to support monitoring functions in BMC Control-M platform.

• Monitoring – scrutinizing alerts received from our various tools and ensuring that they are properly logged and worked on.
• Incident Ticket Management – entering alerts into ticketing tool (Remedy) and updating these tickets as necessary.
• Escalation – contacting various support teams as necessary in order to ensure alerts are properly managed.
• Automation – look into ways to automate repetitive tasks and work with vendors and internal parties to implement automated solutions
• Process Improvement – continuously review current processes to identify rooms for improvement including automation and job optimization.
• Diploma or Degree in IT, Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Able to communicate with all levels of the organization from senior management, junior staff and technical personnel.
• Able to work in a 24x7 shift roster
• Knowledgeable in using Microsoft Excel formulas, pivot tables and macros for creating and automating reports
• Experience in BMC Control-M platform
• Information Technology Infrastructure Library (ITIL) foundation certification

We are currently working with a leading IT Consultancy client; looking for a DevOps Engineer with relevant experience to join them.

DevOps Engineer

Responsibilities:

• Manage the development of the internal engineering productivity tools and environments
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud)
• Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform
• Future-proofing the technical environments and ensuring extremely high levels of automation, availability, scalability and resilience
• Manage the development of the internal engineering productivity tools and environments
• Manage processes, automation, best practices, documentation
• Development and operation of continuous integration and deployment pipelines
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base
• Ability to conduct research into software issues and products as required
• Working with the latest tools and techniques
• Hands-on coding and mentoring, usually in a pair programming environment
• Working in highly collaborative teams and building quality environments
• Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment
• Knowledge in lots of different open source technologies and configurations

Requirements:

• Degree or Diploma in Computer Science/Engineering, Information Technology,
• Communications or other related disciplines.
• Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience – AWS
• Understand/practice Agile projects
• Strong understanding of networking
• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing

Other Info:

• Salary: $7000 + performance bonus
• Employment Type: Permanent
• Work location: Paya Lebar

EA Personnel Registration No: R1113411

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a QA Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Up to $5,000 Basic + Entitled to AWS & Variable Bonus

• Working location: Kallang

• Europe MNC

Responsibilities:

• To provide technical support to various department for new projects & clients
• To coordinate project within various departments
• Provide resolutions to clients’ concerns and issues in a timely manner
• Preparation of proposal drawings for customer
• Conduct product training to customers

Requirement:

• Diploma or Degree in Mechanical, Material or Industrial Engineering.
• Hands-on experience in AUTOCAD software is a must
• At least 3 years’ experience as an Application Engineering or Quality Engineer
• Experience working with seals, fasteners, bearings or adhesives has an advantage
• Bilingual in English & Chinese to coordinate with Chinese speaking counterparts

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Contact: +65 6950 9757

Ref no.: QV8VR958

Responsibilities

• Manage the enterprise network infrastructure which includes configuration and maintenance of firewall, VPN, IPS, WAN communication device, router, LAN switches, WLAN network, DNS and DHCP servers

• Ensure all WAN and LAN network infrastructure and services are stable and reliable based on the company standard

• Embrace Cloud Computing Platform, Software Defined networking, Network Operations and Network Security (e.g. DDoS, VPN, Radius, 2FA)

• Perform IT Network monitoring and analysis of WAN traffic, ensuring maximum uptime in the region

• Establish a plan of action to resolve the problem and implement the network solution

• Support change requests for network solutions & services

• Manage automation of deploying network infrastructure with other teams including country IT

• Assist in IT project planning, coordination, and implementation in the region

• Participate in global and regional IT projects roll-out (e.g., Local Internet, VPN, WLAN, Cloud, Storage, Applications, Server, SD-WAN, etc.)

• Participate in new business initiatives (e.g., digitization) as a Network SME, implementation and support of cloud and on-premises IP voice solutions, converged with data networking infrastructure.

• Manage and coordinate with vendors in achieving KPIs in system operations

• Document process, procedures, work instructions, system diagrams, inventory, etc.

Requirements

• Diploma in Computer Science or its equivalent disciplines

• Minimum 5 years’ experience supporting regional network operations and implementation

• Proficiency in network protocols and security, Azure/AWS Cloud.

• Relevant experience in Firewall configuration, IPS, switch, router, servers (DNS, DHCP, Radius authentication servers), Transmission Control Protocol/Internet Protocol, Windows and Linux server operating system

• Familiar with IP Protocols (ICMP, UDP, TCP); Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet (STP, RSTP, VLANs)

• Ability to lead the IT team, manage effectively in a matrix organization, work closely with the country IT and vendors

• Experience with key network technologies: Cisco/Fortinet, QoS, SD-WAN, Open-source monitoring

• Cisco (CCNA / CCNP), CCIE ,CCNP or other network certifications is preferred.

Licence No: 12C6060

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a Project Manager assist their Engineering team for the next phrase of their business.

This Project Manager would be responsible for :

• Responsible in managing technical and commercial scope and provide a coherent engineering package to obtain fully approval from customer and end-user on schedule
• Responsible in ensuring selected systems and or equipment in accordance with contract, specification and performance requirements
• Responsible in managing internal team and external vendor to ensure deliver projects on schedule
• Responsible in managing and controling internal labor cost charge to project
• Responsible in understanding technical specification and commercial terms of contract. Manage contracts and customer expectation
• Responsible in project risk management
• Responsible in managing full lifecycle of projects from tender review at final stage to completion of project defects liability period.
• Handling management of contract to manage customer expectation
• Any other adhoc duties required

Requirements

• Minimum degree in mechanical, electrical or chemical engineering or relevant studies
• Minimum 5 years related project management experience in water treatment, Petrochemical/ Chemical; Marine or Offshore Industries
• Registered Professional Engineer (PE) or Chartered Engineer is a must

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Responsibilities

• Design and project management of mechanical/electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc.
• Engineer shall be expected to carry out design work, attendance at consultants’ meetings and management of the relevant M&E aspects of the construction activities.

Requirements

• Bachelor degree holder in electrical engineering
• At least 2 years of experience under consultancy culture
• Design and implementation, able to attend meetings independently
• Able to multi-task and work in a fast-paced environment
• Possess initiative, drive, and ability to work independently
• Good interpersonal/communicational skills
• Experience as a consulting in the construction industry is a pre-requisite
• Working schedule: 4.5 days
• Mondays to Thursdays (8am-6pm/9am-7pm), Fridays (8am-12pm/9am-1pm)
• Office location: Central

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities

• Management and monitoring of all installed systems and infrastructure are responsibilities.
• Set up, configure, test, and keep operating systems, application software, and system management tools up to date.
• Maintain the highest standards of system and infrastructure availability and operational performance.
• Keep security, backup, and redundancy procedures in place.
• Assist customers with technical concerns and requests.
• Work with vendors and other IT personnel to resolve issues.
• Protect the information being processed, stored, or accessed by the network by maintaining confidentiality.
• Keep track of application or system issues and fixes for future reference.
• As a computer resource, assist workers from different departments.

Requirements

• At least a Diploma in IT related studies
• 3 years of IT technical experience is required.
• At least Level 2 support capability

Assistant Engineer [Up to $3200/VB/5 days| Kallang] - HJ

Job info

• Monthly Salary: Up to $3200 + VB
• Working days: Monday to Friday (9.00 am - 6.00pm)
• Location: Kallang

Job description

• Work closely with manufacturers and Engineers to implement and service audio visual and video conferencing solutions in accordance to company’s standards and best practices to meet customer’s requirements
• System configuration, Testing & Commissioning of Integrated Audio Visual and Videoconferencing solution.
• Conduct end user trainings to end users on how to use the Solution(s) implemented.
• Work closely with in house AV Designers and Engineers from different manufactures like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement full integrated solutions for venues like meeting room, lecture room, experience centre, command centre, auditorium, ballroom, etc
• Study the schematic drawings to understand the technical & functional requirements to implement each solution
• Assist in after sales services

Job requirement

• Must possess ITE/ Diploma in IT/Engineering/Audio Visual

Optional Certification

• Crestron CTI-P101, CTI-P201, Extron Control Professional (ECP), Extron Authorized Programmer (EAP)
• Kramer Control System Designer (301), Kramer Control System Programmer (302)
• Dante Level 1 & 2, Cisco CCNT, CCNA

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905

Roles and Responsibilities

· Troubleshoot Windows Hardware and Software issues to resolution

· Perform system tuning, performance reports and root cause analysis

· Perform network troubleshooting to determine system or network related issues

· Implement local and SAN storage when required

· Handle server permission and implement strict security guidelines

· Perform moves - adds - changes – upgrades to Windows servers

· Create and implement Change Requests using standard Change Management processes

· Engage third party hardware and software vendors to resolve issues

· Perform patch updates to servers and able to rollback problematic patches.

Requirement and Skills

· Ability to set direction and prioritize work and resources based business and client needs

· Participate in Technology Road Map tracking and provide recommendations as needed

· Working experience with System X, Windows, VMWare vSphere 4 and 5, ESXi, vCenter, VMWare Clustering and Windows licence management with KMS.

Solid understanding of networking basics such as DVS, vSwitchs, routing, vlan tagging, - - Working experience on virtualization on System X including hyper threading, and resource virtualization

Benefits Summary:

• Basic up to $7000 + AWS
• Group Medical Insurance
• Flexi – Benefits
• Monday – Friday, flexi
• Location: North Coast Avenue

Responsibilities:

• Software sustaining and continuous improvement of current machine’s software.
• Responsible for software feature development and enhancement based on customer requirements.
• Provide supporting and troubleshooting to on-site software issues.
• Review and update the user requirement documents and operation procedures.
• Collaborate with mechanical, electrical, application team to implement new hardware feature or software feature to equipment.
• Develop and enhance software utilities to improve equipment setup and easy operating abilities

Requirements:

• Require BS or MS in Electrical/ Electronic/ Computer Engineering or equivalent.
• Proficient in C, C++ programming with Windows OS.
• Experience in PC-based control programming.
• Able to work independently with good interpersonal, verbal and written communication skills.
• Requires minimum of 3 years relevant experience in software development.
• Require travel regionally.
• Experiences in similar kind of project will be advantageous.
• Knowledge in real time control system, object oriented software design Methodologies and database Technologies.
• Good knowledge with vision, motion and Secsgem would be assigned as senior position.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location