Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

The IMS (Indirect Material & Services) Procurement Manager supports the entire Symrise operations in APAC with alignment to both divisions both S&C and F&B on Procurement matters & activities. In this role, it is expected to lead the Singapore Indirect Procurement team as well as teams located elsewhere in APAC to address all Singapore issues & initiatives relating to supplier qualifications, specifications, certifications & performance as well as indirect materials & services costs that contributes to the indirect procurement goals to be achieved. You will collaborate closely with various key stakeholders to develop & lead APAC Indirect Procurement initiatives to make a real impact.

The Position:

• Leading procurement activities on non-raw/non-input materials such as Utilities, Packaging & Consumables etc, Services such as Warehousing, Logistics, Instruments, Equipments, Facility Servicing, Lab Supplies etc as well as 3rd party services such as agencies, IT asset providers and travel partners.
• Lead the Singapore Indirect Procurement team as well as teams located elsewhere in the countries to
• (a): Support Singapore Operations teams, by ensuring of supply of indirect materials & services to approved specifications, standards, and at best TCO, while adhering to company strict business ethics & integrity, own and address all Singapore issues and initiatives relating to supplier qualifications, specifications, certifications, and performance as well as indirect materials & services costs.
• (b): Contribute to meet/exceed Indirect Procurement Goals on Financial Targets, through cost savings/avoidance and increasing DPO as well as Sustainability through Sustainability Sourcing.
• Develop and lead APAC Indirect Procurement Initiatives with inputs from APAC Country Indirect Procurement Leads to contribute to Procurement Goals.
• Lead Singapore & APAC Indirect Procurement team by training, coaching, and guiding as necessary to allow a dynamic and enviable working environment & teamwork within the teams.
• Adhere to strict business ethics, integrity, and code of conduct of Symrise.

The Ideal Candidate:

• Minimum bachelor’s degree with post-graduate qualification such as CPSM certification is an added advantage.
• Possess 10 years of successful track record in Procurement, with team lead exposure (with direct reports) with experience in collaborating in a matrix working multi-national environment.
• Effective strong communications (Written & Verbal) as well as Interpersonal/Influential skills with a strong command of English too.
• Good working knowledge of MS Office (Excel Advanced) and SAP system (Purchasing Module).
• Self-Starter, ability to multi-task and manage work pressures.
• Possess a strong team player, with situational leadership knowledge and capacity to negotiate and resolve conflicts.
• Analytical, creative, and decisive in problem solving to yield optimal and pragmatic solutions.

Role Purpose

To procure equipment and/or bulk materials (Top side materials) for Suriname and GdM, ensuring they are purchased within budget, required time frame and reasonable Quality, in accordance with all project specification requirements, and in accordance with required delivery schedules. This involves coordination with external suppliers/sub-contractors to ensure products meet performance requirements. The main job challenge is to evaluate supplier performance and research new items to secure the best possible value for the company, in turn negotiating pricings, quality and delivery with suppliers and maintaining mutually beneficial relations with suppliers.

Key Accountabilities

FEED:

1. Establish purchasing strategy such as GTCC separate purchasing, frame agreement, consolidated compressor package purchasing, local purchasing close to the module yards and etc.

2. Establish manufacture list including the material source.

3. Prepare Project procurement execution procedure.

4. Establish procurement organization plan (purchasing, QC & Inspection, Material management, expediting, preservation and shipping coordination) for new projects.

5. Establish preservation strategy.

6. Prepare RFQ vendor list.

7. Review technical bid evaluation and clarification with Vendors.

8. Review Vendor quotation, prepare CBT and select Champion.

9. Organize the kick-off meeting and pre-inspection meeting with an inter-discipline collaboration; prepare interface list for package and client requirements.

10. Establish STC for purchasing.

11. Review EPCI Schedule related to the purchasing such as PO issue, Module Yard required date and Integration yard required date.

12. Establish Manning plan related to procurement organization.

13. Review shipment plan.

14. Review LL from the current EPCI works.

15. Review procurement system during EPCI stage such as SP-Mat..

16. Identify Planned carry over materials at Module yard.

17. Identify the preservation work at Module work.

EPCI works:

1. Follow up of all procurement issues for module engineering and close any outstanding issues as promptly as possible.

2. Review of approval status for vendor documents in line with client / contractor’s requirements.

3. Attend project meeting / follow up meeting with vendors, client, third party etc.

4. Witness critical factory acceptance tests (FATs) along with client / contractor’s requirements.

5. Assist construction team during module fabrication, equipment installation, and assist the pre-commissioning and commissioning team during yard testing.

6. Lead procurement team as required during the ordering stage.

7. Monitor the status of SP-Mat.

JOB Requirement

1. Bachelor’s Degree in Mechanical Engineering

2. Have experience as a procurement engineer more than 10 years for large scale project for LNG, oil & gas project, petrochemical project and refinery project.

3. Have knowledge about applicable international codes such as ASTME, ASTM, EN, BS, ISO, IEC, NFPA, API, JIS, Gost and GB

4. Strong engineering knowledge in Rotating equipment for Process Compressors, Gas Turbines (Frame 9, 7 and 5), Steam turbine generator and Pumps.

5. Strong engineering knowledge for assembly and installation of Compressor packages.

8. 8 years experience at module fabrication yards and preservation work at Site..

Position Summary

To serve as both a strong individual contributor as well as a collaborative teammate (in a team setting) to fulfil end-to-end procurement operations. The role will need he / she to coordinate, execute and ensure compliance on procurement operations, monitor and report on the progress of procurement cases / activities to both business unit and Procurement management periodically.

Roles and Responsibilities:

• Execute and manage procurement day-to-day procurement operations in specification development, sourcing, evaluation, negotiation, approvals, contracting and payment for both new buys or on-going renewals.
• Be a dedicate resource and the primary point of contact for the pertinent business unit he/she is assigned to
• Analyse, strategise, plan and implement sourcing strategy for the categories of products and services for the business unit.
• Drive the initiatives to consolidate, rationalise and streamline for better savings, and vendor management.
• Manage and support end-to-end procurement activities such as Request for Proposal, Request for Quotation and maintenance contract renewal.
• Lead negotiations with suppliers.
• Provide support in reviewing and writing approval papers.
• Identify opportunities and implement actions to reduce overall costs
• Provide guidance to internal stakeholders to ensure compliance with procurement policy and relevant guidelines/regulations.
• Address queries and resolve issue on procurement matters for the assigned areas.
• Assist in the formulation and review of procurement policies, procedures and SOPs to ensure they support business objectives and are aligned with the principles of procurement in the public healthcare sector.
• Assist to collate the necessary data and information to generate periodic updates management on procurement related matters.

Requirements / Qualifications:

• Bachelor’s Degree, preferably in Supply Chain/Business Administration/IT/Engineering or a related discipline.
• Preferably have at least 1 year of experience in procurement.
• Experience in operations and formulation of procurement policies and procedures is advantageous
• Possess strong interpersonal communication and negotiation skills, with an ability to work with people at all levels.
• Team player who is also able to work independently to deliver results with minimal guidance, and motivate team members to perform at their best.
• Experience in IT procurement is an advantage.
• Knowledge of SAP and/or Ariba will be an added advantage.

Job Summary

The Executive – Procurement supports the development of procurement strategies by monitoring inventory movement and reconciling supplies with established procedures. He/She performs forecasting, material planning and procurement functions in line with regulatory requirements, and supports vendor management based on established supplier selection processes and criteria. With a clear understanding of customers’ needs and expectations, the Executive – Procurement enhances service quality by identifying and recommending innovations to improve work processes and systems.

He/she should possess strong interpersonal skills to liaise with internal and external stakeholders to deliver work outcomes. He is also expected to engage in trainings and performance improvement opportunities to meet individual and business key performance indicators.

Job Responsibilities

• Deploy organisation's procurement activities based on established product specifications and customer needs in accordance to company’s ESG guidelines and policies.
• Continuous review and leverage on the e-procurement systems to streamline the supplier selection process, improve compliance and strengthen risk management in accordance with company’s ESG guidelines and policies.
• Verify inventory needs by gathering inventory-related information from customers to determine customer requirements.
• Address customer dissatisfaction of products, service standards while working with relevant parties to resolve issues in support of company’s supply chain operations.
• Engage in On-Job Training (OJT) and performance improvement opportunities.
• Identify trends and patterns in business performance data using basic data analytics tools.
• Support implementation of safety, health and corporate governance standards and procedures.
• File electronic and hardcopy documents according to standard procedures and requirements.

Job Requirements

• Bachelor’s Degree in Procurement /Logistics/Supply Chain Management or equivalent certifications/professional qualifications (with minimum of 2 years of relevant experience in procurement and purchasing will be preferred)
• Diploma (with minimum relevant working experience in procurement and purchasing of 4 years)
• 2-4 years of relevant working experience in procurement and purchasing will be preferred.
• Possesses strong communication (verbal & written) and interpersonal skills.
• Possesses strong customer orientation and customer relationship mindset.
• Independent working trait with strong decision making and problem-solving skills.
• Proficient in use of MS Office Applications / Microsoft Power Platform Applications.
• Knowledge of SAP will be an added advantage.

To support the business in SEA region in all aspects of quality and regulatory compliance.

Duties and responsibilities:

• Familiar with ISO 13485, ISO 9001, and GDPMDS
• Implement and maintain QMS & GDPMDS in Singapore, including coordinating annual inspection audit, and management review activities
• Support in QMS related activities, e.g. monthly review, audits, process reviews, and improvements, CAPA, complaints, etc
• Manage Adverse Event reporting according to local regulation and Global SOP
• Compile and prepare product registration packages and other relevant licenses applications, change notifications, renewals
• Ensure timely update of product registration details in databses in a compliant and timely manner
• Source documents and guidelines, consolidate file and maintain product technical information
• Keep close tract of changes in country regulatory requirements, and provide regulatory intelligence on the current and upcoming new regulations/ guidelines
• Perform all other duties assigned by the Company and/or Manager

Requirements:

• Diploma/ Degree in Biomedical/ Science/ Engineering or other relevant fields
• 1-2 years of relevant experience in QA/ RA, preferably in medical device industry
• Familiar with ISO 13485/ ISO 9001/ GDPMDS, and possess knowledge in Medical Device regulations
• Responsible, work independently, detail oriented
• Able to manage and prioritize multiple projects and tasks to meet deadlines

THE ROLE:

SEMI is seeking a Sr. Specialist for our Sustainability group. This position is responsible for managing environmental and social stewardship projects. Our SEMI Sustainability programs is themed on rallying the semiconductor value chain to bring about collective urgent climate action. The Sustainability program is focused on making a positive impact on our member’s response to carbon emission requirements, Circular economy efforts, and positive activities to accelerate our industry’s response to changes coming at them.

This a full-time, exempt position that reports directly to the Vice President of SEMI Sustainability at SEMI HQ in Milpitas, CA.

CORE RESPONSIBILITIES:

Coordinate and manage activities across ESG working groups

· Organize meetings and events with communications to stakeholders through multiple channels and across venues, e.g., conferences, workgroups, workshops, webinars

· Document and coordinate action items such as meeting summaries, 1:1s with committee leadership, regional internal webinars.

· Communicate status and updates internally and externally.

· Monitor engagement statistics.

Assist with administering membership, including sending agreements, responding to and coordinating responses to member company legal queries, membership dues, and anything else they might need to make a positive membership decision.

· Own metrics on member retention. Support logistics support for members.

· Enter new members into SEMI systems (NetSuite, SFDC and Higher Logic)

Support communications lead on communication between stakeholders including, but not limited to, SEMI members, EHSS Technical and Business leaders, marketing, communications, R&D, event managers, Governing Council, etc.

· Present updates to the various stakeholders, members and staff displaying comfort and credibility in front of groups

Support Monthly Sustainability Advisory Council Meetings

· Support the SAC Calendar

· Support agenda build and speaker engagement

· Engage members, promotion and upload material post meeting

Perform website updates to keep website current.

· Refresh and do housekeeping of the website.

Support special projects

· No more than two projects at any time

· Expected travel less than 10%

WHAT SUCCESS LOOKS LIKE:

· You are a key contributor to building strong, active, and visible Sustainability Advocacy voices that are valuable to SEMI members.

· The projects you support, and coordinate operate efficiently, successfully addressing critical technical challenges into industry-consensus action in a timely fashion.

· Your supervisors can confidently assign you tasks and expect timely, quality output with minimal supervision.

CRITICAL SUCCESS FACTORS:

· Excellent people skills and customer focus

· Perform administrative, organizational, and technical tasks

· Attention to detail

· Positive attitude and openness

· Cooperative, team-oriented attitude

· Curious and interested in learning

· Ability to create plans, achieve deliverables and meet deadlines

· Accountability and dependability

· Adaptability to changing situations and priorities

· Collaboration and problem-solving ability

· Skilled in managing multi-cultural environments

FOUNDATIONAL KNOWLEDGE OR PRACTICAL EXPERIENCE:

BA/BS degree or equivalent industry experience required

2-5 years’ experience in program/project management, PMP certification preferred

Tech-savvy. Proficient in Microsoft Office, Excel, Word and PowerPoint

Semiconductor, Global electronics industry experience is desired

Strong English communication skills (both speaking and writing)

Preferred but not required:

o Technical background

o CRM experience

o Website management and updating skills

o Bilingual skills

THE IDEAL CANDIDATE:

The ideal candidate will possess strong organizational skills and be able to coordinate activity with a high level of technical detail. The position is customer facing and requires an individual with strong interpersonal and communication skills, both verbal and written, and a desire to provide world-class customer service. A technical background is helpful but not required if the candidate has the desire to learn about technologies and issues related to the Sustainability community.

ABOUT SEMI

Although we’re small, we’re mighty and influence and impact society at large positively. At SEMI, we offer opportunities to connect and interact with world leaders, industry legends, and rising stars. We help our members develop public and private policies to strengthen global supply chains and promote business growth and prosperity. Learn and grow professionally through career opportunities such as rotational assignments. Contribute by influencing and impacting an industry that is the foundation for innovation and positive change in areas like environmental sustainability, thought leadership, and DE&I. We take pride in offering work-life balance so you can live your personal and professional life to the fullest.

Individuals of all ages, all people of color, women, women of color, individuals from the LGBTQIA+ community, and all other individuals are strongly encouraged to apply.

SEMI is the global industry association representing the electronics manufacturing and design supply chain, connecting over 2,500 member companies and 1.3 million professionals worldwide. SEMI members are responsible for the innovations in materials, design, equipment, software, devices, and services that enable smarter, faster more powerful, and more affordable electronic products. Since 1970, SEMI has built connections that have helped its members prosper, create new markets, and address common industry challenges together. SEMI maintains offices in Berlin, Brussels, Hsinchu, Seoul, Shanghai, Singapore, Tokyo, Milpitas and Washington, D.C. For more information about SEMI, please visit us at SEMI.org.

SEMI is an equal opportunity and affirmative action employer and makes employment decisions based on merit. We want to have the best available person in every job. Company policy prohibits unlawful discrimination based on race, color, creed, gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices), marital status, registered domestic partner status, age, national origin, (includes language use and possession of a driver’s license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical or mental disability, medical condition (including cancer or a record or history of cancer, and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. Discrimination can also include failing to reasonably accommodate religious practices or qualified individuals with disabilities where the accommodation does not post an undue hardship. All discrimination is unlawful.

We are Energy. It is energy that propels people and the planet forward. Which is why we go to great lengths to bring only the cleanest, most cost-effective energy … to even the most challenging of situations.

We cover the full range of activities from design & engineering to financing and investment enabling hybrid powered off-grid micro-grids, or replacing conventional diesel with RE sources powering island grids or building rooftop solar PV or wind systems on commercial and industrial buildings. We are using a versatile range of renewable energy technologies, advanced storage systems and smart financing to create world class solutions for clean, reliable and affordable electricity for our consumers, communities and host countries.

We are a thought partner for key decision-makers in policy development and technology choice, and assist with local capacity building to facilitate accelerated transition to resilient, productive, and sustainable life-styles. Also refer to our website: www.wenergyglobal.com (please also visit our social media pages on LinkedIn, Facebook, Instagram and Twitter).

Our continuous international research and knowledge-sharing activities along with the synchronised integration of new technologies and financial models ensure we always stay ahead and provide what is best: reliable and resilient outcomes.

The Company’s headquarter is in Singapore and has teams of specialized staff in Singapore, Philippines and Indonesia. Our corporate culture is shaped by brilliant minds from 10 different countries and embraces international principles of good governance. WEnergy Global is a shareholding partner of CleanGrid Partners Pte Ltd, a joint venture company with the Tokyo Electric Power Corporation PowerGrid Inc. (TEPCO-PG); for more information, please refer to http://cleangridpartners.com. WEnergy Global Pte Ltd is a member of the Singapore Business Federation (SBF) and a signatory of the Paris Agreement on Climate Change through the Pledge for Climate Actions. The company is winner of the Winsemius Awards 2016 and 2022 of the DutchChamber Singapore, Singapore APEX Award 2016 of the Singapore Business Federation and the Erasmus Energy Business Award 2014 of the Rotterdam Business School, The Netherlands.

We have an opportunity for a talented Procurement and Logistics Coordinator to join our company and become a member of Department of Operations Planning & SCM in Singapore.

Responsibilities

The successful candidate will be responsible for:

· Contribute to sourcing and engaging reliable suppliers for renewable hybrid power plants components to meet project/business needs.

· Preparation of purchase orders and liaising with suppliers for order enquiry and delivery schedule monitoring.

· Work closely with the suppliers and the Finance Department on the Account Payable to ensure smooth purchase and delivery.

· Coordinate with freight forwarders for shipment and delivery arrangement and active monitoring of shipment status to ensure timely delivery.

· Maintain and update contractor/supplier/forwarder information such as qualifications, delivery times, product ranges, etc., and updating of approved vendor list.

Competences & Capabilities

The candidate would possess the following capabilities and qualifications:

· Minimum of NITEC or Diploma in Business, Logistics or Supply Chain Management;

· Entry-Level or at least 1-2 years of experience in the related field will be an advantage;

· A disciplined sense of accuracy;

· Ability to multi-task and deal with tight timelines and deadlines (“No Time To Die”);

· Understands the value of self-learning and teamwork in delivering results in a fast paced & dynamic environment;

· Proficient in Microsoft Office Applications (i.e. Excel, MS Word, Powerpoint);

· Organizational, verbal and written communications skills is a must.

Location

The position is located at the WEnergy Global Headquarters in Singapore (depending on the selected candidate’s preference, it is also possible to be stationed in the Philippines or Indonesia). Travelling within ASEAN countries, including remote sites, will be required from time to time. We promote covid19 vaccinations and prefer candidates who are fully vaccinated as per regulations of the Government of Singapore.

Remuneration

WEnergy Global offers internationally competitive compensation packages to its employees, including selective access to its Employees Shareholding Option Schemes.

Application and Contact

Please send us your application letter and comprehensive resume to [email protected] with mention of “Procurement and Logistics Coordinator” in the subject of the email or letter. Application without a cover letter will not be considered by the company. Your cover letter shall clearly describe your motivation and compliance with the above roles and qualifications. Or via courier to following address: WEnergy Global Pte Ltd, ALICE @ Mediapolis, 29 Media Circle #04-18, Singapore 138565.

Closing Date and procedure: The final selected candidate is expected to commence employment within 2 months from signing the employment agreement, pending document verification and (if required) an approval of an employment pass of the Government of Singapore.

WEnergy Global Group has a diverse environment and is proud to be an equal opportunity employer. All qualified and experienced applicants will receive consideration for employment without regard to race/ethnicity, religion, gender, sexual orientation, national origin, disability, marital status or age.

Our client is a well-funded mobile game producer headquartered in Singapore. They have successfully launched three global mobile games with over 20 million players to date. They are looking for 3-5 game operation specialists based in Singapore to support their global user communities.

Job Responsibilities:

• Manage player communities, and organize community events regularly to enhance community engagement and retention.
• Perform multidimensional analysis of game versions, summarize version performance, and provide optimization recommendations to the team while coordinating their execution.
• Exhibit high data sensitivity to deeply explore user demands through data analysis, expanding the game's commercial potential.
• Monitor game-related data, and promptly identify and resolve issues to ensure smooth game operations.
• Conduct regular retrospectives, compile project reports, internally accumulate experience within the team, and provide data analysis and theoretical support for the formulation of subsequent game version strategies.
• Immerse yourself in the gaming experience, understand player needs through interactions with players, collect player activity suggestions, and provide timely feedback.

Requirements:

• Proficient in both Chinese and English
• Familiar with game-related suggestion channels, such as email and AIHelp

Job description

5 days ( Monday - Fridays 9am- 6pm)

Location: Tai Seng (5 minutes walk from Tai Seng MRT)

Industry: Food Manufacturing Company

Salary: $2500 to $3000

Roles & Responsibilities

• As a team to support of supply chain order fulfilment process. Responsible for purchasing of raw materials and supporting of supply chain order fulfilment process
• Assist and maintain all purchasing master data related to suppliers, pricing and freight
• Establish contracts per global / regional / local negotiations and awarded allocations.
• Process purchase order, samples and maintain order status.
• Laise with suppliers on delivery, forecast, quality reject/claim and shipping / payment term.
• Develop alternate sources to create cost saving opportunities and improve security of supply.
• Evaluate and select suppliers that comply with specifications, regulations and sustainability sourcing requirements.
• Attend to internal / external audits and purchasing initiatives / projects
• Ad hoc duties as assigned.
• Must have experience in F&B or food related industy

Requirement

• Min 3 years experience as a Purchasing Assistant/Executive.
• Good communication, negotiation skill and team player.
• Able to work independently in a dynamic environment

Job Types: Full-time, Permanent

Salary: $2,500.00 - $3,000.00 per month

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to focus on delivering excellent healthcare informatics product service support expertise to customer and being there for customers when they need us most. The Technical Support Specialist is responsible for providing service support expertise to customers, ensuring high customer satisfaction. Activities include resolution of incidents, problems and services requests raised by customers (internal or external). The role provides a conduit between its area of expertise and the cross functional teams; comprising Philips EDI (Healthcare Informatics division) as represented by the Service Desk, Solutions Group, Project Office, EDI Sales and Management.

Key Responsibilities

• Manage and maintain effective communication with customers in relation to logged service requests, with internal & external cross-functional teams.
• Effectively utilize service tools for the logging, triage, and classification of cases in line with published work instructions, leading to resolution – remotely or onsite while being open to learning about new tools and technologies that can improve service delivery.
• Monitoring of cases that have been assigned to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved while being open to learning about ways to improve SLA performance and customer satisfaction.
• Meeting project milestones and timelines for tasks/activities that have been assigned.
• Work on root cause analysis of the incident and work through escalation matrix for conclusive analysis.
• Undertaking analysis of cases to identify recurring incidents and liaising with Incident management, SME, and other functional groups to ensure a permanent resolution to these incident types with objective to find ways to mitigate or prevent recurring issues.
• Participating in weekly rotating on-call responsibilities, providing 24/7 coverage.
• Work with a team to perform preventive maintenance.
• Continuously update knowledge and skills related to the job through formal training programs, self-study, and seeking feedback from team members and stakeholders, in order to improve job performance and provide the best service to customers.

To succeed in this role, you’ll need a customer-first attitude and the following

• Relevant degree in computer science or related technology with 5+ years hands-on experience supporting customers.
• Strong analytical and problem-solving skills with the ability to quickly learn and apply new technologies and troubleshoot complex issues.
• Excellent verbal and written communication skills with the ability to communicate technical information to non-technical stakeholders.
• Experience in incident management, problem management, and change management processes.
• Knowledge of ITIL framework and its application in service management.
• Experience in managing and supporting virtualized environments such as VMware and Hyper-V.
• Experience in administering and troubleshooting Oracle database, Windows Server, and network technologies.
• Familiarity with Radiological workflow, including DICOM, HL7 etc., is an advantage but not mandatory.
• Proven ability to work independently, take initiative, and be accountable for deliverables.
• Ability to work effectively in a team-oriented, collaborative environment.
• Awareness of security protocols, best practices, and compliance regulations.
• Experience with scripting languages such as PowerShell, batch, and Python for automation and process improvement.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

By submitting your resume and related information in the manner set out in this job post, you consent for Philips and Philips’ authorized nominee to collect, process, transfer and store your personal data for purpose of the application for the above-mentioned job opportunity. Further, in the event you provide any personal information of another data subject as referee, you confirm that the relevant data subject consented to the disclosure of such personal data to Philips and Philips’ authorized nominee. For more information and details on our Privacy Policy, please visit this link.

Beecroft Animal Specialist & Emergency Hospital has an attractive opportunity for enthusiastic veterinarians with experience in ECC to join their friendly team in a 10,000 sqft state-of-the-art small animal and exotics veterinary hospital. The hospital is fully equiped with CT, Endoscopy, Fluoroscopy,ultrasound, 2 x-ray rooms, 3 surgical suites, and a 1.5 T MRI (coming in early 2022). It is 100% specialist owned and operated and offers an impressive chance to work alongside specialists as well as experienced veterinarians and nurses in a happy, positive, team nurturing environment.

You would be working as part of an experienced team, which will give you an exciting opportunity to fully utilise and develop your skills and gain extensive knowledge of specialist in-patient care.

For the successful applicant, we offer a highly attractive package, genuine career progression opportunities as well as company benefits. There are roles rotating on day/night shifts, as well as permenant night roles available.

Requirements:

Minimum 7 years’ experience in ECC

Excellent communication skills

Good communication skills

Able to perform basic surgeries with appropriate anesthesia, monitoring in full confidence

Certificate holder in ECC would be an asset

Endoscopy/gastroscopy skills are advantageous

Veterinary degree must be recognised by the AVS in Singapore

Some of the job perks include:

Medical and dental coverage

CPD allowance

On-the-job training/CPD lectures

Job Responsibilities:

• Take ownership of end-to-end recruitment process that involves requirements understanding, talent pool defining, sourcing, screening and selection of the right individuals.
• Involve in all recruitment related activities for on-campus and experience hiring.
• Act as a recruitment partner to understand deeply about why we are hiring, who we are hiring for, and how we are going to hire by partnering closely with the stakeholders, at the same time, provide expertise and assistance to all levels of stakeholders in recruitment related issues.
• Manage, prioritize and close talent searches within timeline and have experiences setting benchmarks, metrics and understand how to prioritize to hit the expected targets.
• Proactively approach passive candidates who are potentially a fit for the team and build a pipeline and a robust network of talents.
• Conduct a comprehensive interview during HR screening with the candidates to add value to help the departments hire the right individuals.
• Recommend ideas and initiatives for recruitment that will contribute to the long-range growth of the team, for example, implementing any new process and fine tune standard process for recruiting to deliver the highest quality results.

Job Requirements

• Minimum 1 year of full-time recruitment experience.
• Proficient in R&D engineer recruitment, preferably in the telecommunication and electronics industry.
• Experienced in conducting competency based assessment, able to interview and assess the candidates comprehensively.
• Independent, creative with a strong sense of responsibility.
• Target driven and able to manage and prioritize multiple tasks.
• Well versed of the talent market and able to build a robust network of target talents will be preferred.
• Experienced in recruiting passive candidates
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Beecroft Animal Specialist & Emergency Hospital has an attractive opportunity for enthusiastic veterinarians with experience in ECC to join their friendly team in a 10,000 sqft state-of-the-art small animal and exotics veterinary hospital. The hospital is fully equiped with CT, Endoscopy, Fluoroscopy,ultrasound, 2 x-ray rooms, 3 surgical suites, and a 1.5 T MRI (coming in early 2022). It is 100% specialist owned and operated and offers an impressive chance to work alongside specialists as well as experienced veterinarians and nurses in a happy, positive, team nurturing environment.

You would be working as part of an experienced team, which will give you an exciting opportunity to fully utilise and develop your skills and gain extensive knowledge of specialist in-patient care.

For the successful applicant, we offer a highly attractive package, genuine career progression opportunities as well as company benefits. There are roles rotating on day/night shifts, as well as permenant night roles available.

Requirements:

Minimum 2 years’ experience

Excellent communication skills

Certificate holder in ECC would be an asset

Endoscopy/gastroscopy skills are advantageous

Veterinary degree must be recognised by the AVA in Singapore

Some of the job perks include:

Medical and dental coverage

CPD allowance

On-the-job training/CPD lectures