System & Application

• Define / improve IT Systems and Applications strategy and architecture for each project assigned.
• Research and evaluate emerging technologies, application and software.
• Assess vendors and develop test strategies for new application and software.
• Troubleshoot software issues related to internal IT.
• Maintain essential IT systems and applications.
• Lead IT projects, including the design and deployment of new IT systems and services.
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.

Policy and Process Management

• Initiate, coordinate, and enforce systems, policies and procedural requirements.

3rd Party Systems

• Point of contact and support any software and application issues.
• Monitor the project progression and provide timely update to reporting.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Information Technology or equivalent
• 5-7 years of experience (2 years of experience in project management with 5 years of experience in system design, development, or maintenance.)
• SharePoint, SDLC, SQL, SQL Database, Power Automate and RPA, Internet programming.
• Certification in ITIL or PMP
• Meticulous and detailed.
• Self-motivated.
• Good communication and interpersonal skills.
• Very strong project management & analytical skills.
• Good organizational skills with the flexibility to adapt to changes.
• Ability to work under stress and multi-task.
• Willing to work shift hours or late hours if any project required

Location: West

Travelling Required: Once every 2 months within APAC

This position offers a dynamic opportunity to shape the learning and development landscape within a global organization, enabling you to make a significant impact on employee growth and performance. You will collaborate with diverse leaders and external partners to design innovative training solutions that drive organizational success and enhance individual skills.

• Communication:Engage regularly with the Regional HR Director, Talent Manager, line managers, VPs/MDs, and occasionally Sector Presidents through emails, written documents, and group presentations.
  L&D Needs Assessment:Advise, coach, and assist line managers in identifying learning and development (L&D) needs via job analysis, appraisals, and ongoing consultations.
  Recommend actions and develop group-delivered L&D solutions, monitoring and reviewing their effectiveness.
• Budget Management:Provide guidance on annual budget requirements for the learning and development function within the Regional HR department, monitoring L&D activity costs.
• Training Schedule Planning:Plan and communicate a 12-month training schedule to all business functions and regions, ensuring flexibility to adapt to business needs.
  Integrate global L&D and talent development activities into the regional training schedule as directed.
• External Partnerships:Build relationships with external training providers to ensure high-quality personal skills and management development for all employees.
• Performance Issue Resolution:Guide line managers in addressing performance issues through development and training, applying knowledge for quick resolutions while also addressing complex challenges.
• Graduate Trainee Activities:Collaborate with the HR team on all graduate trainee activities, including recruitment, placements, and career planning, ensuring effective L&D delivery for the graduate trainee program.
• Continuous Improvement:Seek new approaches and methods to enhance Croda's L&D function and remain competitive.
  Stay informed about L&D developments through journals, meetings, and relevant courses.
• Process and System Development:Develop, implement, and maintain L&D processes and systems to meet employee and line manager needs while complying with external audit requirements.
• Decision-Making Authority:Make decisions regarding training design and delivery, with strategic direction developed in collaboration with the Regional HR Director and Talent Manager

Requirements

• Comprehensive knowledge of personal skill and behavioural development areas, techniques and theories.
• Ability to design and deliver L&D solutions requiring a thorough understanding of the training cycle and learning styles.
• Influence managers to take a recommended course of action.
• Regional experience and comfortable with managing high volume

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Manage the PES escalation process.

• Work closely with the RPA support team pertaining to the functionality of Pre-Employment Screening Robotic Process Application (“PESRPA”). Ensuring the bot is running smoothly and informing RPA Support Team of any technical issues faced on a timely basis.
• Identify potential risks associated with a candidate’s criminal history/ adverse records and provide findings to Stakeholders to make more informed hiring decisions and reduce potential risks associated with the hiring process.
• Guide, advise, and support stakeholders in addressing disposition of escalated matters pertaining to PES.
• Ensure all evidence of the screenings conducted are collated and filed /archived accurately.
• Ensure all emails on the screening outcome are archived electronically.
• Manage PES billing matters.
• Promptly escalate significant matters to the Team Lead as needed.

Production Order

• Manage MAS POs ensuring requirements are met. Respond promptly to any followup requests or inquiries from MAS regarding the information provided in response to the POs.
• Handle MAS POs including but not limited to liaising with the Production Unit in ensuring requested information are provided in a timely manner.
• Maintain accurate, up-to-date and confidential records of all POs escalated by Production Unit in the PO database for MIS report purpose.

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Overview

The Supply Chain & Procurement Senior Executive is responsible for handling incoming and outgoing shipping and procurement, and overseeing efficient office and factory operations.

Key Responsibilities

• Procurement Management:Develop and implement procurement strategies to optimize sourcing and purchasing processes.
  Identify, evaluate, and negotiate with suppliers to secure the best terms and prices.
  Monitor supplier performance and manage relationships to ensure compliance with agreements.
  and transportation to ensure efficient distribution of products.
  

Supply Chain Coordination:

• Oversee the supply chain operations, ensuring timely and accurate order fulfillment.
• Coordinate logistics for incoming and outgoing shipments, including scheduling and documentation.
• Collaborate with internal departments (e.g., production, sales, finance) to align supply chain activities with business objectives.

Operations & Compliance :

• Ensure Supply Chain policies and procedures are up-to-date and compliant with local regulations
• Oversee the maintenance of supply chain records

Shipment Coordination:

• Manage the logistics of incoming and outgoing shipments.
• Collaborate with suppliers and shipping companies to ensure timely deliveries.
• Track inventory levels to align staffing needs with shipment schedules.
• Analyze shipment data to identify trends and improve processes.
• Handle any shipment-related issues or discrepancies

Administration & Office Management :

• Oversee day-to-day administrative operations, including office and factory supplies purchases, and facility management
• Administer tasks relating to office and IT equipment, including notebooks and employee email accounts
• Manage relationships with external vendors, service and logistic providers, ensuring proper execution and maintenance of contracts and agreements
• Manage the office budget and ensure efficient use of resources
• Plan and organize company events, meetings, and other activities, ensuring smooth execution and coordination

Qualifications & Requirements

Professional Experience

• Minimum of 5 years of experience in procurement and shipping or a similar role.

Skills and Competencies

• Leadership: Strong leadership skills with the ability to inspire and motivate teams.
• Strategic Thinking: Ability to align Operational strategies with business goals.
• Communication: Excellent verbal and written communication skills with the ability to interact effectively at all levels.

Knowledge of Local Regulations

• In-depth understanding of Singapore’s shipping and procurement procedures and compliance requirements.

Personal Attributes

• Problem-Solving: Strong problem-solving skills with a proactive approach to challenges.
• Interpersonal Skills: Excellent interpersonal skills with the ability to build and maintain effective relationships.

Our client is in Automotive industry. Due to business needs, they are now recruiting a HR cum Procurement Manager to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR cum Procurement Manager:

• Align HR strategies with overall business goals.
• Foster positive employee-management relations and handle grievances.
• Oversee HR systems and procedures across the organization.
• Cultivate a productive and positive work environment.
• Manage performance appraisals to drive high performance.
• Ensure legal compliance in all HR operations.
• Align purchasing strategies with business objectives and review purchase orders for compliance.
• Identify, evaluate, and negotiate with vendors.
• Stay updated on purchasing technology trends and oversee implementation.
• Research and assess vendors based on quality, pricing, and services.

Requirements:

• Degree in any discipline
• Min 5 years of working experience as HR Manager with purchasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Management Consultancy Services - Aviation
• Position Title: Procurement and Inventory Coordinator/ Supply Chain Officer
• Working Location: Seletar
• Working Hours: Mon - Fri (8.30 am – 6.00 pm)
• Salary Package: Basic up to $3000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Issue purchase orders to purchase parts, components, and other materials.
• Handle end-to-end purchasing and supply management duties, ensuring quality, cost-efficiency, and timely delivery.
• Manage store operations, including receiving, inspecting, sorting, labeling, and issuing goods.
• Maintain accurate records of stock and equipment inventory.
• Ensure proper packaging and unpacking protocols are followed.
• Implement and uphold workplace safety and health practices.
• Maintain a comprehensive procurement database and vendor records.
• Manage stock levels to prevent overstocking and track expiry dates to reduce wastage.
• Maintain high standards of handling and storage to meet company guidelines.
• Keep store areas clean and orderly.
• Assist the Sales team with Requests for Quotation (RFQs) and other related tasks.
• Collect or do delivery of consumables.
• Perform other duties as assigned by the Logistics/Procurement Manager.

APPLY NOW!!!

• Minimum ‘O’ Level education.
• Proficiency in Microsoft Office.
• Experience in the Aviation industry is preferred.
• Must possess a valid Class 3/3A driving license.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68361 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Construction Service Provider
• Position Title: Procurement Admin (Purchaser/Buyer)
• Working Location: East – Loyang (Nearest MRT: Pasir Ris)
• Working Hours: 5 Days (Mon to Thurs 8 am-6 pm, Fri 8 am-5 pm)
• Salary Package: Up to SGD 2500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist in preparing and processing purchase orders.
• Maintain procurement records and follow up on outstanding orders.
• Communicate with suppliers to confirm order details and delivery schedules.
• Resolve order-related issues and discrepancies.
• Track and manage inventory levels.
• Coordinate with warehouse and logistics teams for timely receipt of goods.
• Ensure procurement documentation is accurate and filed correctly.
• Assist in maintaining compliance with procurement policies.
• Provide administrative support to the procurement team.
• Manage the procurement database and ensure data integrity.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in procurement or administrative roles
• Able to start work on short notice
• Proficiency in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68846 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Location: Central & West
• Salary: $2500 - $2900
• Duration: 4+5 years contract
• Working hours: Monday to Friday: 8.30am to 6.00pm

Responsibilities:

• Support with raising of procurement requests and perform goods receipt via Authorities IT systems.
• Liaise with vendors for item availability and delivery schedule.
• Support with the processing of Request For Quotation (RFQ) to vendors.
• Educate and guide employees on the procurement policies and processes.
• Provide monthly procurement status report.
• To support timely response to employees’ enquiries on procurement matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Diploma in Business Management or relevant discipline
• Good knowledge of Microsoft Office software/applications (e.g. Excel) and experience in SAP and Business Warehouse will be advantageous

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Location: Marine Parade (5.5Days) , Bishan (5days) , Orchard (5 Days)
Working Timing: Mon – Fri (9am-5pm), Only Tue & Fri need to work till 7pm
Starting Salary: $2,500 -$2,800

About Us:
We are dedicated to providing exceptional Vision Care in a warm and welcoming environment. Our team of skilled professionals is committed to enhancing the vision and overall eye health of our patients. We believe that a positive, fun-loving atmosphere contributes to both staff satisfaction and excellent patient care.

Key Responsibilities:
Patient Care and Interaction:

• Greet patients with a friendly and professional demeanour, ensuring a positive first impression.
• Assist patients with the completion of necessary forms and paperwork.
  Schedule and confirm patient appointments, handling any necessary rescheduling or follow-up.
• Provide information to patients regarding procedures, treatments, and eye care products.

Clinical Support:

• Prepare examination rooms for patient visits, ensuring cleanliness and readiness.
• Assist ophthalmologists and optometrists with various diagnostic tests and procedures.
• Perform preliminary tests, such as visual acuity tests and ocular pressure measurements, under the supervision of eye care professionals.
• Maintain and sterilize medical equipment and instruments according to clinic protocols.

Administrative Duties:

• Handle billing and private/corporate insurance claims, including verifying insurance information and processing payments.
• Order and stock medical supplies, ensuring adequate inventory levels.
  Manage emails and Whatsapp Hotlines enquiries.

Team Collaboration:

• Work closely with other clinic staff to ensure efficient workflow and patient satisfaction.
• Provide support and assistance to colleagues as needed, fostering a collaborative work environment.
• Able to travel to different branches (Transport fees will be compensated).

Qualifications:

• Minimum O-Levels Certification
• With Relevant Experience
• Able to support different outlet when needed
• Proficiency with office software and basic medical equipment.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the team

As a Child Safety Operation Specialist within the Trust & Safety Team, you’ll be part of a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. Through close partnerships with Legal, Policy, and Product & Process teams, you will manage global time-sensitive escalations, and child endangerment incidents to protect our online community.

You will also work closely with internal teams to create and streamline business and operational processes, develop detailed documentation and process diagrams, and increase our overall operational efficiency to ensure our products are free of any violative content. The team is seeking a candidate with a strong work ethic, excellent judgment, exceptional partnering skills and a passion for protecting children.

Note: This position will include reviewing content and writing policies for some materials that may be offensive or sensitive to some people.

Responsibilities

- Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations.

- Be aware of and willing to operate in a work environment with sensitive content that includes child sexual abuse and exploitation, and other content that may be considered offensive or disturbing.

- Review user escalations related to the most vulnerable in our community.

- Review and assess inbound escalations from Law Enforcement and other teams.

- Execute instant decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user’s safety.

- Availability to work on weekends on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday.

Qualifications

Minimum Qualifications

- English proficiency is required along with professional working proficiency in Bengali / Urdu / Arabic as this role will be covering the South Asian market.

- Up to 5 years hands on experience from either an Investigative or Trust and Safety Analytical role, working on online abuse or similar related field of work.

- Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management.

- Proven ability to analyze information to assess threat and risks, and problem solving skills.

- Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality.

- Excellent verbal and written communication skills and ability to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement partners.

- Passionate about protecting children.

Preferred qualifications

- Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.

- Knowledge of child safety policies and/or legislation.

- Experience with social media, analytical tools, and online research.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

- Your resilience and commitment to self-care to manage the emotional demands of the role.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-Onsite

Your new company

You will be working with one of the major logistic operators in Singapore to define the product strategy and optimization of the digital product within their operation. This role involves managing the lifecycle of a product, defining product strategy, managing a portfolio of projects, and driving product development and innovation.

Your new role

As a Product Manager, you will be responsible for:

• You will be the key person to bridge the gap between technology and business objectives, by develop and communicate a clear product vision and strategy aligned with the company’s overall goals.
• Lead and run Design sessions i.e., Document user journeys with SME leads and end users, Prototype reviews, UI/UX review, effectively design user requirements into functional design documents.
• Conduct audience and process research and analysis to identify customer needs and opportunities for product growth.
• Lead and manage product and project teams to ensure that delivery is up to impact outcomes, time, cost, quality, governance, and satisfaction, as per agreed product roadmaps.
• Prioritize product features and enhancements, working closely with development teams to ensure timely delivery.

What you'll need to succeed

• Degree in Computer Science, Engineering or relevant field.
• At least 3-5 years of experience in product management with a focus on software application projects.
• Candidate with small to medium sized application software implementation projects who would like to pivot their career to product management is encouraged to apply.
• Knowledge of agile product management and/or Certified Scrum Product Owner (CSPO) or Project Management Professional (PMP) or PRINCE-2 or LEAN Six Sigma or CBAP or Scrum will be an advantage.
• Cross-disciplinary understanding at least one of the business functions such as logistics, warehouse, fulfillment, customer relationships, e-commerce
• Familiar with emerging technologies and digital solutions in the market
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• An innovative and disruptive mindset, constantly looking forward.
• Kindly note that the position is based in Jurong.

What you'll get in return

In return, you'll be part of an organization who values their employees. You will have a structured career growth and plenty of developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Digital Transformation, Projects & Change, please contact us as well.

EA Reg Number: R22107752

EA License Number: 07C3924 | Company Registration No: 200609504D

Your new company

You will be working with one of the major multinational company in this region to drive the implementation and adoption of enterprise solutions.

Your new role

As Implementation Manager, you will be responsible for:

• Working with local business partners to ensure the transformation agenda is understood.
• Lead the technical and functional development of the applications
• Gathering requirement and full project management cycle of the solution implementation.
• Drive the adoption as well as governance of the enterprise solutions.
• Participate in develop and manage project plans, timelines, budgets, and resource allocation.
• Document project processes, regularly review and update project documentation to reflect the evolving project landscape.

What you'll need to succeed

• Bachelor’s Degree in information systems or Computer Science, Engineering or similar.
• Expertise and hands on experience with ERP systems, particularly in Finance modules, including configuration and customization with business systems.
• Knowledge of SAP FI/CO, GL, AP, AR, AA and COPA to perform role as in-house Business Solution expert.
• Regional implementation and operations support experience in SAP FI/CO is a must.
• Good industry knowledge of retail and trading sector will be added value.
• PMP Certified or other project management related certification.
• Strong analytical and problem-solving skills to address complex business challenges and optimize ERP solutions
• Knowledge of scripting and programming languages such as Python, Bash, ASP.NET, VB Net,
• Well-organised, attention to detail, ability to multi-task.
• Problem-solving skills (analysis, options, driving decision).
• Good communication and interpersonal skills

What you'll get in return

This is a permanent position with an organization who values their employees. In return for your dedication and hard work, you’ll be rewarded up to SGD$125,000 per annum with benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Digital Transformation, Projects & Change, please contact us as well.

EA Reg Number: R22107752

EA License Number: 07C3924 | Company Registration No: 200609504D

Your new company

You will be working with one of the regional leading technology consulting companies in Singapore.

Your new role
As Business Analyst, you will be responsible for:

• Collaborating with stakeholders to gather and document business requirements
• Conducting detailed analysis of business processes and recommending IT solutions
• Liaising between IT teams and business units to ensure alignment and effective communication
• Developing and maintaining project documentation, including specifications, workflows, and user manuals
• Assisting in system testing and user training to ensure successful implementation
• Providing ongoing support and troubleshooting for implemented solutions

What you'll need to succeed

• Bachelor's degree in Information Technology, Business Administration, or a related field
• At least 3 years of proven experience as an IT Business Analyst or similar role
• Project experience in Government project, especially application projects will be highly valued
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Familiarity with Agile methodologies and Cloud technology is a plus

What you'll get in return

In return, you'll be part of an organization who values their employees. You will get the opportunity to work with one of the highly valued healthcare projects. You will also be compensated with attractive remuneration package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Digital Transformation, Projects & Change, please contact us as well.

EA Reg Number: R22107752

EA License Number: 07C3924 | Company Registration No: 200609504D

Your new company

Be a part of a world’s leading tech company, engaging with exciting new technologies.

Your new role

• Drive Demand Generation programs for APAC in collaboration with Marketing, Partnerships, BDRs, Sales and Strategy & Operations, with a view to build an action plan to address demand generation gaps
• Manage a cadence of key reviews with internal stakeholders, including but not limited to the Apac team. Develop agendas that are strategic and steer the conversations to help address key gaps and decisions needed
• Orchestrate Sub-Regional reviews of key pipeline metrics; surfacing actionable insights on revenue pipeline trends
• Lead planning for Programmatic GTM: align the execution of the sales plays - prepare the execution strategy, align with the BDR teams on target account lists, manage quarterly demand generation plans, campaign and programs execution and tracking, communication actions and review of results. Own the calendar, the timeline, and oversee execution.

What you'll need to succeed

• Sales, Strategy & Operations, Consulting or Program Management
• Experience managing and working with complex and matrixed stakeholder teams
• Deep program management skills with a detail oriented and execution focused mindset
• Experience working across APAC with an understanding of Sub-Regional nuances

What you'll get in return
This is an exciting opportunity to join a global tech firm. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the team

As a Child Safety Operation Specialist within the Trust & Safety Team, you’ll be part of a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. Through close partnerships with Legal, Policy, and Product & Process teams, you will manage global time-sensitive escalations, and child endangerment incidents to protect our online community.

You will also work closely with internal teams to create and streamline business and operational processes, develop detailed documentation and process diagrams, and increase our overall operational efficiency to ensure our products are free of any violative content. The team is seeking a candidate with a strong work ethic, excellent judgment, exceptional partnering skills and a passion for protecting children.

Note: This position will include reviewing content and writing policies for some materials that may be offensive or sensitive to some people.

Responsibilities

- Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations.

- Be aware of and willing to operate in a work environment with sensitive content that includes child sexual abuse and exploitation, and other content that may be considered offensive or disturbing.

- Review user escalations related to the most vulnerable in our community.

- Review and assess inbound escalations from Law Enforcement and other teams.

- Execute instant decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user’s safety.

- Availability to work on weekends on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday.

Qualifications

Minimum Qualifications

- English proficiency is required along with professional working proficiency in Bengali / Urdu / Arabic as this role will be covering the South Asian market.

- Up to 5 years hands on experience from either an Investigative or Trust and Safety Analytical role, working on online abuse or similar related field of work.

- Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management.

- Proven ability to analyze information to assess threat and risks, and problem solving skills.

- Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality.

- Excellent verbal and written communication skills and ability to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement partners.

- Passionate about protecting children.

Preferred qualifications

- Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.

- Knowledge of child safety policies and/or legislation.

- Experience with social media, analytical tools, and online research.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

- Your resilience and commitment to self-care to manage the emotional demands of the role.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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