DUTIES AND RESPONSIBILITIES:

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

Job Description:

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Preferably with at least 1 year of F&B related experience in a supervisory role
• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Job Description & Requirements

The Management Executive assists Management in the provision of wine retail and wine service

~ Coordinate food and beverage service.
~ Coordinate wine retail service.
~ WSET level 3 minimum.

~ Execute crisis management plan.
~ Implement site/outlet and equipment maintenance plans.
~ Maintain displays.
~ Maintain inventories.
~ Manage productivity improvement.
~ Manage quality system and processes.
~ Manage service performance.
~ Manage workplace safety and health system.
~ Prepare and serve alcoholic beverages.
~ Prepare and serve wine.
~ Provide quality control for service.
~ Solve problems and make decisions at managerial level.
~ Supervise bar service.
~ Supervise, motivate and empower staff.
~ Understand new world wine producing countries.
~ Understand old world wine producing countries.
~ Understand sparkling, sweet and fortified wines.
~ Understand viticulture, vinification and wine packaging.

Responsibilities

• Product Management – Data analytics on the business drivers of the Cash Management product
• Product Development – Working on new products/projects to be launched for the Cash Management franchise, including documentation, UAT testing and process flow/commercialization once live

Requirements

• Good experience and knowledge in transaction banking and cash management preferred
• Good and broad knowledge on payment clearing, payment file formats MT/ISO20022, SEPA and SWIFT
• Good knowledge on accounting/settlement
• Basic knowledge on acquisition and reporting for cash management
• Hands-on experience in testing end-to-end payment systems

You Make It Great! Great Start Great Future.

At McDonald's, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's largest food service companies. You're gonna be great here!

As a Restaurant Management Trainee, you will learn to

• Shape the future of McDonald's
• Master million-dollar budgeting, cost management, and inventory planning
• Plan and execute sales building activities
• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations
• Supervise store operations, cash control, and shift management
• Manage a high-performance team and develop their talents
• Drive recruitment, training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5-day work week)

1. Station in various retail stores such as supermarket, pharmacy or departmental stores or set up booths or promotional stands to introduce products to potential customers
2. Distribute product samples, brochures, flyers, etc. to source new sales opportunities
3. Identify interest and understand customer needs and requirements
4. Able to handle different types of personalities
5. Strong listening, communication, presentation, and social skills
6. Comfortable in making dozens of product/services presentations, generating interest, and generating sales prospects.
7. Visit retail stores, improve display, monitor stock level, and build rapport with customers.
8. Working experience as a promoter/merchandizer is an advantage

Digital Product Manager

Key responsibilities:

· Drive the full product cycle from start to finish from Conceptualization through requirements gathering, design, development, testing and launch.

· Collaborate closely with clients, stakeholders and technical teams to create project roadmaps and monitor progress to ensure milestones are met. Be the bridge between clients and the internal team ensuring everyone is aligned and informed.

· Conduct market research, analyze competitor products and propose innovative product strategies.

· Create detailed product specifications, user stories and functional requirements.

· Work with development teams to ensure projects are on track while ensuring top-notch quality standards are consistently met.

· Analyze user feedback and product metrics to continuously optimize and improve products.

· Evaluate and integrate AI technologies into products to enhance user experience and functionality.

Key requirements:

· Bachelor’s or Master’s degree in Computer Science, Information Systems or related fields.

· Proven track record of successful digital product management with 5+ years of experience in the financial industry.

· In-depth understanding of financial industry, business processes, regulations and market trends.

· Strong analytical and problem-solving skills to analyze user data and derive actionable insights to drive product decisions.

· Excellent communication and interpersonal skills with ability to collaborate effectively with cross-functional teams.

· Strong understanding of digital product development methodologies such as Agile or Scrum; experience in AI or machine learning product development.

· Relevant certifications such as PMP, CBAP or financial industry professional qualifications.

No of vacancies: 3

Salary Range: S$7000 – S$11000

WHO WE ARE?

Our successful candidate should also possess qualities such as:

• Managing and consolidating existing clients' portfolios
• Acquire new clients through various activities
• Provide financial advice and customized solutions to individuals and companies
• Maintain long term relationship with individual and corporate clients
• Good after-sales service
• Team player, fast learner and able to articulate
• Structured training program
• Path to management within 1 year

The remuneration package will be based on your working experience which we will discuss during our meet-up.

Job Scope:

• Identify and generate new business opportunities and leads
• Provide technical support and product demonstrations to clients
• Understand customer requirements and propose tailored solutions
• Prepare and present detailed technical and commercial proposals
• Negotiate pricing, terms, and conditions with clients
• Build and maintain strong relationships with existing and potential clients
• Collaborate with engineering and production teams to ensure product specifications meet customer needs
• Conduct market research to stay updated on industry trends and competitor activities
• Manage the sales process from inquiry to order fulfillment
• Provide post-sales support, including troubleshooting and technical assistance
• Achieve sales targets and contribute to revenue growth
• Attend industry events, trade shows, and customer meetings
• Maintain accurate records of sales activities and customer interactions
• Provide feedback to product development teams based on customer input and market needs

Requirements:

• At least 3 years of experience in manufacturing automation machines
• Proficient in CAD software and Microsoft Office
• Diploma (or higher) in any discipline; relevant experience preferred
• Self-motivated, goal-driven, and able to multi-task
• Independent, creative, and proactive
• Strong interpersonal communication skills
• Team player with a positive attitude and commitment
• Flexible and willing to adapt as needed

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Working location: Pasir Panjang Road
• Working Days: 5 days work
• Working hours : 9am - 6pm
• Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Description:

- Learn and be competent in both service and kitchen staff details

- Supervises preparation and positioning of people

- Maintain hygiene,sanitary and cleanliness standards while assisting to enforce security and safety measures on the shifts

- Maintain critical standard: holding times, service speed and quality, raw and furnished product quality

- Perform any ad-hoc duties as requsted

Job Requirements:

- Good interpersonal skills and passionate about helping customers

- Willingness to learn new skills

- Require to speak English and Chinese

- Able to work independently

Job Description

• Oversee and develop high-sales impact strategies on product marketing, programs, promotions, and campaigns.
• Initiates new product ideas based on Category trends and insights.
• Arrange a visit plan with the end customers regularly to identify their needs and demands.
• Execute approved sales and promotional strategies.
• Update various distributors for the actual inventory in stock on a regular basis, and support them to place orders in time.
• Assist in monitoring the price system and stock distribution rate within the distributors’ areas, in order to prevent selling beyond agreed areas.

Job Requirements:

• Candidate with 3 years of experience in the food industry will be added advantage.
• Communicate well in English and Mandarin (in order to handle queries, request and/or demands from English and Mandarin speaking customers, such like China, Malaysia, Thailand markets).
• Proven ability to be self-motivated and work under one’s own initiative.
• Strong problem identification and problem resolution skills.
• Committed and possess the ability to inspire and motivate others with strong teamwork.
• Result-oriented, strong work ethic and able to work under pressure and independently.
• High level of integrity and responsibility.
• Computer proficiency in MS Office packages, experience in data analysis tools is an advantage.

Manage a Private Banking FX Product and Advisory Platform and own the FX P/L as well as providing secondary support to Structured Products business.

RESPONSIBILITIES:

Product Advisory

• Package route to market executable ideas with inputs from 1) Research 2) Industry Intelligence and ground feedback, and 3) current books
• Drive Investment themes and product focus, giving color and depth to the investment books. Provide frontline with actionable focus to maneuver the markets, the support from Research
• Provide solutions for client’s FX requests
• Educate Client Advisors and team members on FX
• Be a recognized authority within the Bank in FX

Product Platform

• Set up access to full range of FX offerings
• Manage relationships with major counterparties and key market players
• Ensure full compliance with regulatory requirements and bank's product development and management policies
• Ensure end to end platform readiness and robustness for product sale
• Manage internal relationships with key enablement partners and stakeholders
• Ensure all products are reflected correctly in the Bank’s books
• Support development of MIS and post transaction reporting to ensure regulatory compliance and support investment and product performance monitoring
• Work with team members to ensure adequate coverage at all times
• Work with related parties to drive policy enhancements

Sales

• Provide Investment Consultants and RMs with trading ideas, market information and sales tools
• Provide input on FX for internal and external publications
• Develop marketing materials
• Making timely actionable calls in relation to market and books, to help frontline manage clients

Project and process owner

• To own, manage and drive all FX related projects and support Structured Products related projects
• Working with all relevant stakeholders across PB to co-ordinate, facilitate discussions, resolve issues, system capability, manage end-to-end process and life cycle of FX related products, as well as all client facing documents
• Focus on robustness, efficiency, control and compliance
• Manage all related systems and process requirements to drive efficiency
• Ensure end-to-end platform readiness and robustness for product sale

REQUIREMENTS:

• Detailed knowledge of FX analysis and markets
• Experience in FX sales, advisory and managing platforms
• End to end knowledge of product cycle
• Understanding of Financial Markets and key investment concepts
• Understanding of portfolio construction and Risk Management concepts
• Some project management experience, experience in owning and/ or driving Projects
• Some experience in systems and process engineering/ handling
• Some exposure or knowledge in Structured Products preferred
• Legal & Regulatory knowledge
• Strong in Mandarin to interract with Mandarin-speaking stakeholders and clients
• CACS certified

EA License Number: 23C1935 | EA Personnel Number: R1551292

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Assistant Product Owner

• Collaborate with the stakeholders to understand project requirements, define test objectives, and create test plans and test cases.
• Execute test cases, logging and analysing of the results for each test case
• Identify, report and document defects from the testing to track for closure
• Continuously enhance testing processes, methodologies, and tools to improve efficiency and effectiveness. Stay updated with industry trends and best practices in software testing.
• Function as a key point of contact for escalation on system issues reported and perform second level investigation
• Handle enquiries, feedback, and abnormalities for continuous improvement post go-live of features

JOB SUMMARY

• The role holder will be part of Wealth Management Core Platform Hive and be accountable for delivery of Core Platform hive changes as well as lead/support the achievement of Hive OKRs. As an empowered decision maker, Product owner will be accountable for maximising the business value of their product.

RESPONSIBILITIES

• Accountable for delivering their product's contribution to the Business plan and QPR scorecard
• Continuous Backlog management; expressing Backlog items clearly and in a consumable format
• Optimise value delivery through continuous improvement, gathering feedback from relevant stakeholders / SMEs / customers and prioritisation of backlog
• Create transparency around backlog item progress, blockers, impediments, dependencies
• A core member of the squad, 100% dedicated to the role
• Ensure the voices of clients and relevant stakeholders are represented
• Working with the Scrum Master and squad members to build an empowered, high performing team in a psychologically safe environment
• Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g. nWOWS, CGP)
• Ensure regular engagement and management of Process Change, Operational and Delivery Risk for their backlog (and all other relevant Risk requirements)
• Leading between 5 and 8 squads

Strategy

• Manage and track execution progress of approved initiatives to drive the Transformation agenda.
• Support the development of the Core Wealth Platform strategic direction and roadmap, in alignment with the business strategy and investment appetite.
• Work with WM Hive leads to ensure project deliveries are effectively implemented across geographies.

Business

• Maintain strong stakeholder engagement with WM Business, COO/ Operations, T&I, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups to support the tribe deliverables
• Ensure appropriate representation across the stakeholder groups in delivery forums.
• Escalate appropriately to ensure key stakeholders like Cluster Lead, Hive Lead, Hive Tech Lead and Chief product owner are updated and able to intervene as required.

Processes

• Role holder will be execution of the strategy and identifying opportunities for streamline the operational processes through automation, OpEx and other initiatives.
• Continuously improve productivity and efficiency of operations and drive standardisation agenda for WM Core Wealth Platform Hive, maintaining rigorous cost and investment discipline across the business.
• Ensure appropriate and insightful data and analytics that can drive business decisions.
• Maintain strong stakeholder engagement with WM Business, COO/ Operations, T&I, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups to support the Hive deliverables

People & Talent

• Demonstrate and act as a role model of the Group’s values and culture in the region
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement
• Set effective metrics and standards, transparently communicating them to squads
• Ensure squad capacity is reviewed to enable delivery of client outcomes.

Risk Management

• Risk control and governance: ensuring oversight and driving improvement in the control & resilience agenda.
• Developing a forward-looking end-to-end view across Wealth Management environment and proactively identifying and escalating issues and sharing themes / lessons learnt.

Governance

• Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite.
• Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’ within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively.
• Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank’s risk appetite.
• Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank’s Risk framework, in the identification, assessment, mitigation, control and monitoring of risk.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Investment Advisors, Team Heads, Relationship Managers, (PvB and Retail)
• Global WM Product Teams
• Global and Country Technology teams
• Product Owners across Digital and Client Journey
• Country WM Product Heads
• Group, Regional and Country WM COO team

Our Ideal Candidate

• Certified Scrum Product Owner or comparable Product Owner certifications
• A talented individual who has functional and delivery expertise in front to back trade flow of one or more Capital Markets products, and, or Managed Investments with extensive experience in delivering booking and settlement initiatives on core booking platforms.
• The candidate must possess 10 years of experience in Banking / Wealth Management and have strong communication and stakeholder managements skills.
• Experience in Temenos applications required; solution designing is will be an advantage.

Role Specific Technical Competencies

• Understanding Customer Needs
• WM Products and Processes
• Data Architecture
• Business Process Improvement
• Agile Project Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Title: Product Application Laboratory (PAL) Leader, SEC

Working hours : 9 am–5:45 pm
Working Days: Mon - Fri
Working location: Gul Ave, Singapore
Salary: $7500 - $8000

DEPARTMENT : PRODUCT APPLICATION LAB
REPORTS TO : ASSISTANT GENERAL MANAGER, APPLICATION & PRODUCT MGT.

About the company:

A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Job Description

RESPONSIBILITIES

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia. The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Specifically, the duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

Requirement

• The role may require regular travel to Malaysia, Vietnam, Philippines, and Thailand (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries