As a Client Service Associate (CSA) at Western Asset, you will contribute to our mission of not only delivering the best investment performance, but also the best service to our clients while maintaining the highest standards of ethics. The position works closely with business development and client relationship management staff, Client Service Executives (CSEs), to market to and service clients based in Asia (Ex-Japan). This includes answering general client inquiries, prepare client presentations, coordinate account opening, closing and maintenance processes, prepare Requests-for-Proposals, research information on prospective clients, support general business development efforts etc. You’ll learn our business from the ground up by working closely with every department at the organization including Marketing, Product Management, Investment Management, Legal and Operations. You will play a key role in client relationships and departmental initiatives.

What you will do

· Act as a central point of contact for a specified book of clients and communicate client inquiries to appropriate investment management, compliance, audit, legal and operations teams.

· Coordinate account opening, maintenance and closing processes, which may involve working with both internal departments and external parties (i.e., client, custodian, brokers, lawyers, etc).

· Prepare and/or review meeting presentation books. This may involve working with CSEs and Portfolio Managers to download and analyze data before putting them into graphical presentations for client meetings. This will require someone who is familiar with fixed income concepts and a working knowledge of Bloomberg, Excel and Powerpoint.

· Prepare briefing memos (“background packages”) for client and business development meetings.

· Attend select client meetings.

· Prepare and/or review requests-for-proposal submissions.

· Review all standard and/or customized client reports and ensure they are sent according to the daily, weekly, monthly and quarterly reporting deadlines.

· Maintain client contacts, sales opportunities and relationship notes in the client relationship database.

Work on ad-hoc client projects.

Management Support Officer, Bar Admission and Examinations (3-year contract, renewable basis)

Reporting to the Head of Operations (Bar Admission and Examinations), the successful candidate will be a part of the Bar Admission and Examinations team. Main responsibilities will include:

1. Processing applications for courses, examinations and admission to the Singapore Bar.
2. Performing administrative tasks relating to the full suite of work undertaken by the department.
3. Ensuring proper documentation of work processes.
4. Responding to enquiry emails from candidates and applicants.
5. Any ad hoc projects or duties.

The successful candidate may look forward to emplacement or contract renewal towards the end of the 3-year contract based on work performance. The initial appointment grade will commensurate with the selected candidate's relevant work experience.

We are looking for someone who is:

• A good team player with strong planning, organisational and analytical skills
• Able to work independently with initiative and minimal supervision
• Proficient in written and spoken English
• 'A' Level, NITEC, Diploma holder with 1-2 years of relevant experience

Interested applicants, please send in your detailed resume, indicating your current and expected salary, contact number(s), notice period, and date of availability. We regret to inform that only shortlisted candidates will be notified

• Plan and implement safety policies and procedures in compliance with local Safety and Health Administration (OSHA) rules and regulations
• Plan and implement programs to train managers and employees in work site safety practices, fire prevention, and correct handling techniques for chemicals, toxins, equipment, and other materials
• Prepare studies and analyses of industrial accident causes and hazards to health for use by company personnel and outside agencies
• Inspect organization facilities to detect existing or potential accident and health hazards, determine corrective or preventative measures where indicated, and follow up to ensure measures have been implemented
• Provide information, signs, posters, barriers, and other materials to warn of potential and actual safety hazards and to prevent access to hazardous conditions
• Lead the investigation of accidents and injuries and cooperate in the preparation of material and evidence for organization use in hearings, lawsuits, and insurance investigations
• Compile and submit accident reports required by regulatory agencies
• Oversee the administration of workers' compensation program, including working with the insurance carrier to reduce employee lost time
• Prepare and arrange safety exhibits and material for display, promotional work, industry conferences, and exhibitions
• Represent the organization in community or industry safety groups and programs
• Implement guidelines for safety audits, report results in line with SBM requirements
• To maintain the framework, systems & processes & procedures, supporting of ISO9001, compliance and to SBM EHS policy
• Conduct EHS reviews with top management to improve on EHS performances by closing any compliance gaps discovered during audits
• Maintain safety files and records
• Some travel may be required for this position

The Role Responsibilities

Strategy

· In Standard Chartered Bank’s Corporate, Commercial & Institutional Banking (CCIB), we aim to be digital-first and data-driven, delivering enhanced client experiences, driving new wallet share and realizing untapped client value and market opportunities.

· Part of CCIB’s Digital Channels & Data Analytics (DCDA), we are building a complete end to end, digital first client journey from onboarding, transacting to servicing and reporting. We are passionate about developing and delivering Best in Class digital client experience, delivered through consistent, well designed, contextual user journeys across web, desktop and mobile.

· Data is the foundation of Digital. Strong integration of the digital channels & platform strategy with data-driven insights will deliver our ambition on providing best-in-class digital client experience, as well as align the delivery of data-driven insights to both our people-led capabilities (Frontline RMs, Sales) and our digital platform capability via in-app notifications & nudges.

· As the Chief Product Owner for Data Solutions, you are responsible for the product strategy and roadmap for a portfolio of CCIB data solutions & analytics capabilities. You will be tasked in executing on the vision and roadmap through disciplined product development, ensuring delivery, collaboration, and alignment with CCIB business partners, as well as developing a high performing team.

Business

· Develop the strategic direction and roadmap for a portfolio of CCIB data solutions products that maximizes client and business value from data-driven insights, in alignment with the Business Strategy and investment appetite for new strategic business opportunities

· Enable clients to leverage data driven insights to make decisions and rapidly respond and take action.

· Leverage data analytics to address internal business problems across Client Coverage, Transaction Banking and Financial Markets with the goal of maximizing growth and a sustainable P&L.

· Partner with the DCDA Digital Platform team to leverage data as a foundation for best-in-class digital workflow solutions that supports client journeys - from client onboarding, to transacting, to servicing.

· Deliver data-driven insights through our web and mobile channels that create high client engagement, provide value to the business, and contribute to incremental revenue.

· Support the bank’s digital agenda and ensure commercialization and adoption of digital channels and data solutions across CCIB and CPBB.

· Push the boundaries by bringing new ideas that will take the Bank’s digital and capabilities to a new generation of Treasurers, CFOs and Institutional Clients

· Be a culture carrier of the digital agenda and support customers and colleagues in this digital transition.

· Drive innovation and be at the forefront of technology developments, with the aim of making CCIB a leading digital wholesale bank.

· Build capability of the team aligned to the targeted business strategy. You will work with talented team members across DCDA, Transaction Banking, Financial Markets, Client Coverage, CPBB, Technology and Operations to develop data solutions products, all the way from conceptual stage to launch and commercialization.

· Drive best practices in the DCDA product and technology teams to adopt scaled agile delivery to drive outcome-based KPIs and a relentless focus on customer experience.

· Build out a strong team that builds data products that solve real customer problems, in ways that customers love and that work for our business.

· Drive the strategy to streamline processes and controls, enhance productivity, reduce risk and improve speed-to-market of product delivery.

Processes

· Accountable for ensuring appropriate frameworks and operational infrastructures are in place to enable the business processes to be efficient and compliant with internal policies, procedures, codes and applicable external laws and regulations.

· Ensure tight collaboration with Risk and Control, Compliance, Security and other areas to prevent any issues related to the digital channel access by external and internal clients. Accountable for working with the Group functions to ensure appropriate adherence to principles and policies to protect the bank and its clients.

· The individual plays an essential role to embed Agile development and Human Centered Design practices

· Establish processes which are aligned with the business and operational requirements and in line with the relevant product management responsibility and accountability within the executive teams

People & Talent

· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.

· Lead with a culture of collaboration, especially with the business lines as internal customers and with a view to increasing ultimate customer satisfaction and NPS.

· Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation.

· Coach and uplift the team leads to ensure talent development and the ability to operate and excel in an ever-changing professional environment

· Drive a high-performance culture in the team and build a strong talent pipeline

· Lead talent management activity including identifying key talent, growth, upskilling and mobility opportunities.

· Ensure succession planning is in place for critical roles.

Risk Management

· Adherence to all Group Policies and relevant legislation covering credit, operational, reputational risk among others across all asset classes and associated post-trade processes

· Commitment and adherence to Group Code of Conduct

· Ensure product development aligns to internal governance frameworks that sets out the requirements for the design, implementation, and maintenance of data solutions.

· Where material changes are made to existing data solutions, ensure compliance to process change impact assessment and technology change impact assessments are completed.

Governance

· Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas

· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

· Willingness to ‘speak up’ in the event of any realized or perceived breach of group conduct rules or laws by colleagues

· Willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles, Fair Outcomes for Clients

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· DCDA Management Team

· Client Coverage

· Transaction Banking

· Financial Markets

· Technology (CIO)

· Operations (COO)

· Finance (CFO)

· Consumer, Private & Business Banking (CPBB)

Our Ideal Candidate

· Keep abreast of and leverage emerging technologies (such as use of Machine Learning), statistical and automation tools (e.g., Python, Tableau, PowerBI) to perform effective descriptive and diagnostic analytics

· 15 + years’ of experience with a proven track record of success in data product management and development, preferably in the area of Corporate and Institutional Banking

· Skills Proven track record in leading and implementing digitalization and/or transformation initiatives in Corporate and Institutional Banking driving adoption of digital and data solutions and increasing share of revenue and/or realising cost efficiencies by leveraging digital and data capabilities.

· An experienced people leader with an ability to build a strong team, encouraging team members to drive personal career development, including strengthening skills through relevant training, learning and development activities.

· Good understanding of the product development lifecycle using Agile Methodology and relevant prior experience in drafting vision statements, epics and user stories, use case documents, solution papers, business workflow documents and high-level functional flows.

· Deep understanding of the corporate banking domain with exposure to various products & business lines across Coverage Banking, Transaction Banking and Financial Markets, as well as experience in working with cross-functional teams in the wholesale bank,

· Proven track record in developing data solutions for the corporate bank at scale – across countries, regions, products & business units.

· A skilled negotiator with an ability to work across all organization levels

· High integrity and personal drive, with a passion for product, technology and services transformation

Role Specific Technical Competencies

· Highly experienced in stakeholder management and working closely with global senior leaders, including business product heads, COOs and CIOs

· Effective and positive written and verbal communications especially when acting as a liaison between departments, internal employees/subordinates and clients.

· Ability to create and deliver effective oral and written presentations/proposals up to a senior level of management.

· Comprehensive solution-oriented thinker when dealing with clients, team members, internal functional departments and upper management.

· Ability to effectively manage and motivate matrix resources to attain organizational goals and influence without direct authority

· Strong project management skills including planning, documenting, communicating and delivering the end result on-time

· Experience in a position of broad collaboration, influence and communication in a large organization.

· Excellent teamwork skills preferably with experience of working in teams spread across functions and geographies

· Sense of ownership and pride in your performance and its impact on the program’s success

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• studying policies and procedures to improve them
• improving company compliance to policies
• implementing guidance systems for staff members
• guiding leadership practices within the company
• designing goals and strategies for reaching them
• determining department operations and sizes
• creating smaller teams and groups for projects
• planning client retention strategies for company use
• developing company management budgets
• overseeing leadership and management hiring practices
• ensuring managers are consistently following procedures
• tracking manager performance and satisfaction
• producing guidelines and regulations for leadership

Accountant

Working hours: 9am – 6pm (Monday to Friday)

Salary: $4,000 - $6,000

Location: Orchard

Responsibilities:

• Provides accounting support to the various companies in the Group
• Will be responsible for the financial and management reporting functions of designated companies.
• Preparation of consolidation and analysis of financial Management reports forecasts
• Annual budgets, maintenance of proper accounting records
• Payment control, ensuring GST compliance
• Any ad-hoc work assigned.

Requirements:

• Accountancy Degree or an equivalent professional qualification with 2 to 4 years of relevant working experience.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

China Alpha Fund Management Pte. Ltd

China Alpha Fund Management (HK) Limited is a fast growing and experienced investment advisory and asset management company in Hong Kong. As a Hong Kong Securities and Futures Commission licensed corporation (Type 4 & Type 9), we are the investment adviser to some leading Greater China equity focus hedge funds.

China Alpha Fund Management (HK) Limited has established an affiliate in Singapore, China Alpha Fund Management Pte. Ltd., and to cope with our business expansion, we are seeking high caliber talents to join our professional team.

Responsibilities

• Provide full spectrum of professional secretarial and administrative support to Director and Chief Operating Officer;
• Manage daily calendar, organizing and scheduling appointments, arranging trips & schedules, assist in meetings and taking detailed minutes;
• Closely liaise and coordinate with internal and external parties to ensure smooth business operations;
• Assist in HR operations and handling HR-related administration duties;
• Provide general office administration support, such as repair and maintenance, office renovation etc.;
• Assist in organizing company events & functions and perform any other ad-hoc duties as assigned.

Requirements

• Degree holder in Business Administration, Human Resources or related discipline with 2-3 years’ working experience;
• Well-organized, details-oriented, responsible, flexible with strong interpersonal and communication skills;
• Ability to work independently and manage multiple tasks with good time management;
• Good command of English and Chinese, both spoken and written;
• Good at MS Word, Excel, PowerPoint and Chinese Word Processing.

If you enjoy working in a harmonious working environment with excellent opportunities for career development, please send your full resume with current and expected salary to: [email protected]

All applications will be treated in the strictest confidence. Personal data collected will be used strictly in accordance with the employer's personal data policies and for recruitment purposes only.

Executive Assistant (Personal Assistant)

Working days: Monday to Friday
Working hours: 9am to 6.30pm
Location: Ang Mo Kio - office will be shift to Loyang in Q1 2024
Salary: $3000 - $4000

This role is located and based in Singapore. The Executive Assistant will function as the Personal Assistant (PA) to Managing Director (MD) and form part of the MD’s Office, focusing in putting day-to-day business and personal aspects in priority, and being the image for the department.

Duties & Responsibilities

• Oversee various projects assigned by the Managing Director (MD) across diverse business lines, community initiatives, and personal interests, managing interconnected activities and relationships.
• Collaborate closely with Heads of Departments (HODs) for various projects.
• Balance the interests of the company's stakeholders, including shareholders, management, customers, suppliers, financiers, government, and the community.
• Manage MD’s calendar, travel, meetings, and schedules, facilitating appointments, securing necessary equipment and facilities.
• Coordinate and prepare materials for local, regional and international meetings/ presentations, conduct meetings, and maintain accurate records of materials and meeting minutes.
• Perform additional duties as delegated by the MD, including coordinating the operations of the MD’s office.
• Handle ad-hoc duties as assigned by the Management.

Requirements

• Diploma or Bachelor’s Degree in Business or equivalent
• Must be willing to travel to other locations to coordinate meetings

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The Senior IT Executive will be the key person to administer organization's computer networks. He / She should be strongly familiar with computer parts, operating systems, and network components. This includes the maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replicating faulty network hardware components when necessary and procurement of IT equipment.

In addition, the candidate should also have good researching skills, capable of learning and adapting to new systems, dedicated and willing to extend working hours if needed.

Required skills:

· 2 years of C++ or Python

· FIX market connectivity

· Linux system administration

· MySQL/ PostgreSQL database

· Cloud service management

· Bachelor's Degree or equivalent. Field of Study - Computer Science (including programming, networking)

• Ensure monthly overall sales targets are met
• Led, managed, and motivated a team of Relationship Managers to ensure productivity, work quality, and good team morale
• Develop and guide the sales team in business processes, product knowledge, and lead generation
• Track and review sales staff performance and provide a revenue forecast against sales target, close any gaps in performance
• Ensure due diligence is performed to ensure the accuracy of all Credit Proposal submitted by RMs
• Equipped with the latest market needs/trends to build new businesses, identify opportunities and establish new prospects
• Maintain good business networking to explore opportunities that generate leads

Qualifications

• Diploma/Degree or its equivalent
• Minimum 5 years of relevant experience in SME Banking/ Corporate Lending /Mortgage and Property Loans
• Minimum 3 years experience in people management and coaching
• Self-motivated and result-driven with a proven track record

We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills.

As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system issues.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of TV setup and other devices (i.e.; Android/ Apple devices)
• Work independently to diagnose and troubleshoot any onsite issues that arises at customer's place
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of TV that is exchanged by customer
• Support warehouse disposal activity
• Other duties as assigned

• Min 3 years of working experience as an onsite TV Technician or relevant experience
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

• Annual Increment
• Performance Bonus
• Medical Benefits

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Purpose

This position will look after Transaction Banking Cash Product mainly for internet banking, including payments, FX booking and production support.

This role involves daily cooperation with Tokyo Head Office and system analysts in Japan.

Responsibility of this position also include to leading the team to support these things and educate junior staffs to be able to support independently.

Job Responsibilities

This is a regional cash product development role with the following responsibilities and expected experience:

• To implement solutions for corporate internet banking channel, including regulatory compliance, payments and collection capabilities, strategic initiatives to improve customer experience across all APAC countries.
• To handle internet banking projects, including regulatory projects in APAC will be required.
• To roll out the implementation of real time FX rate booking solution to APAC branches, including integration between internet banking and Treasury FX systems. Domain knowledge of FX rates, execution and workflows, including technical interfaces such as XML, API/SOAP, HULFT will be required.
• To provide day-to-day production support which includes answering user queries, monitoring applications, reviewing and planning of system changes and server upgrades.
• To provide support system release on weekends, including user testing and production verification test.
• To work closely with Tokyo Head Office including daily discussion with system analysts and product managers in Japan
• To lead in resolving issues across departments and to mentor the junior team members

Job Requirement

• University graduate with degree related to IT/Computer Science or Business or equivalent
• At least 10 years of experience in cash management or transaction banking, including regulatory projects and FX booking system.
• Strong working knowledge of technical interfaces such as XML, API/SOAP, HULFT
• Experience with working in Japanese bank and Host-to-Host solution will be advantageous
• Proficient in Japanese (spoken and written) is advantages as the role requires for daily communication with stakeholders in Japan and discussion will be conducted in Japanese
• Well versed in MS Excel, MS Word, MS Powerpoint, etc.
• Leadership skills
• Strong communication skills, proactive, team player, good inter-personal skills

The role

Checkout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Tier 2 and 3 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant's pre, during and post integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.

The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.

How you’ll make an impact

• Crafting merchant specific account development plans
• Building high touch, consultative and positive relationships with our merchants through regular and open communications
• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
• Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce
• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
• Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

Position Overview:

We are searching for a Senior Client Communications Associate who will be responsible for crafting well-written and compelling responses to Requests for Proposals (RFPs), RFIs, client questionnaires, and other written deliverables. The ideal candidate will have strong writing skills, performance and analytics experience, and the ability to juggle and meet multiple deadlines while maintaining extraordinary attention to detail and quality during periods of high volume. This role will work with members of Client Service, Business Development, Client Reporting, Compliance, Consultant Relations, and the Investment/Research team. This role will report to the Manager of Client Communications based in Boston, MA USA.

Acadian supports a hybrid work environment, employees are on-site 3 days a week.

What You’ll Do:

• Write tailored, persuasive, high-quality responses to RFPs to support business development efforts across the globe

• Complete client and consultant questionnaires/templates

• Update consultant databases

• Assist with research for monthly and quarterly market commentary

• Assist with information/data projects

• Develop and hone a strong knowledge base of the firm's products, asset classes, investment approach, and other aspects of the corporate platform to effectively understand and respond to prospect and consultant requests

• Maintain and drive development of the RFP database (Qvidian)

• Retrieve and analyze data to complete quantitative components of RFPs/RFIs and ensure data provided is accurate and applicable.

We’re Looking for Teammates With:

• Bachelor’s degree

• 3-5 years of experience in the investment management industry; Experience in RFP, client communications, or similar capacity a plus

• Demonstrated quantitative and analytical skills including knowledge of the industry as it relates to investment performance, fund characteristics, and attribution

• Proficient in MS Office

• Strong attention to detail; Excellent written and editing abilities

• Proven ability to work well in a fast-paced, deadline-driven environment

• Ability to work well within a small-team environment and partner effectively with client/prospect-facing staff, as well as a number of other groups throughout the firm

Why Work Here:

Acadian is a quantitative investment firm where ideas are empowered by technology. Our team is made up of a diverse mix of professionals who thrive in a culture that fosters ingenuity through collaboration and transparency. We offer a casual office environment, top-notch benefits, and excellent professional and personal development opportunities.

It is the policy of Acadian Asset Management LLC to provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, age, national origin, marital status, veteran status, citizenship status, disability, pregnancy or parenthood, or sexual orientation.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About BytePlus

BytePlus is a business unit in ByteDance and provides intelligent platform services powered by industry-leading research in emerging technologies. From data analytics tools to computer vision software, BytePlus solutions enable businesses reach their potential. To help businesses access BytePlus technologies, the Platform team delivers a reliable and easy-to-use platform that businesses can use to discover, learn more about, purchase and use BytePlus solutions. Our platform makes it radically safe and effortless for technology professionals to consume solutions like BytePlus Recommendation, BytePlus Effects and BytePlus Data Intelligence to grow their businesses.

About the Team

BytePlus is a business unit in ByteDance and provides intelligent platform services powered by industry-leading research in emerging technologies. From data analytics tools to computer vision software, BytePlus solutions enable businesses reach their potential. To help businesses access BytePlus technologies, the Platform team delivers a reliable and easy-to-use platform that businesses can use to discover, learn more about, purchase and use BytePlus solutions. Our platform makes it radically safe and effortless for technology professionals to consume solutions like BytePlus Recommendation, BytePlus Effects and BytePlus Data Intelligence to grow their businesses.

Key Requirements

We are looking for a Product Marketing Manager to lead our product marketing strategies. You’ll be responsible for shaping the way in which we promote and develop our products, helping us to strengthen our brand and enable sales. The roles requires a strategic and quantitative thinker, able to process technological concepts and explain them in an approachable manner. You should be familiar with various product marketing techniques, able to collaborate with multiple internal stakeholders to help build the product narrative and convey the core value of our offerings.

- Understand the ins and outs of each product/solution, market & client segmentation & needs/painpoints, able to effectively develop product value proposition and messages to enterprise clients.

- Experience in and knowledge of marketing, messaging and search engine optimization to ensure product campaign reaches right audience

- Research and analytical capabilities across market, competitive and customer insights

- Concept and selling point extraction: in line with the product team, extract the selling point of the product, translate the product function into user value, and build up the persuasive narratives.

- Material production: coordinate the production of product related materials used by customer oriented team, including PPTs, videos, factsheets, etc

- Marketing coordination: Develop the go-to-market plan for product / feature launches through a series of channels including social media, PR, event marketing, to achieve branding awareness and increase sales performance.

- Working with content and digital marketing team to create materials that enable sales and drive awareness and lead generation across the buyer's/customer's journey

- Evangelise our products and solution both inside and outside the business

- Partner closely with cross-functional teams, including communications, brand marketing, social media, web development and product management to drive the execution of our product journey.

Qualifications

Who You Are

The right candidate will have relevant experience within the tech industry, particularly with relation to AI, Data, Cloud and Video solutions. The individual must achieve credibility with product group and Sales leadership, while maintaining a healthy tension to drive our commercial objectives.

To be successful in this role, you have

- 7+ years of experience in product marketing within a tech and enterprise business.

- Minimum 3 years of experience in leading technical marketing in a global software organisation or related field.

- Knowledge of Cloud, AI, Data or video space

- Quick learner with a solid product/tech background.

- Understand the product marketing landscape and a strategic thinking, providing insights and lead marketing strategies.

- Strong agility to adapt to and be effective in new situations in a highly dynamic environment.

- Creative, logical with a high level of content skills.

- An excellent communicator who is comfortable working cross functions will be effective in a dynamic environment.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Manages assigned product portfolio and generate new sales to achieve revenue, target and budget.
• Maintains professional and technical knowledge of sales product.
• Build strategic relationship with product vendors and partners to provide solutions to partners and end users.
• Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.
• Develops product concept and provide a unique value based on the requirements of clients.
• Clearly articulate and present the business value of the product to business partners.
• Prepare and conduct periodic product updates and enablement for Channel Partners.
• Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities.
• Develops marketing strategies or programmes by collaborating with Marketing Team.
• Obtains Bill of Material and pricing by working with presales team on product solution.
• Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels.

Requirements:

• Diploma/Degree in any field
• 2 to 5 years product management experience, preferably in the security/electronic/IT industry.
• Knowledge and understanding of supply, product and vendor management
• Proven contract negotiation skills.

Olam Fund Management is the fund management arm of Olam Agri (www.olamagri.com). Olam Group (www.olamgroup.com) is headquartered and listed in Singapore and is a leading food and agri-business supplying food, feed and fibre to over 20,000 customers worldwide. Our value chain spans over 60 countries to include farming, origination, processing and distribution operations. Our team of 10,000+ employees has built a leadership position in many businesses including grains, cocoa, coffee, nuts and cotton.

Olam Fund Management runs a systematic hedge fund with a mandate to generate positive absolute returns. Using systematic multi-asset, multi-strategy and multi-portfolio approach, the hedge fund invests in global financial and commodity markets trading in more than 30+ exchanges and OTC trading venues. The investment mandate of the fund includes the Global Macro Portfolio, Global Commodity Portfolio and China Onshore Macro Portfolio. Typical holding period for mid frequency strategies is between 5 to 15 days and intraday strategies (market taking) is from few hours to 2 days. We have live track record of more than 9 years with realised Sharpe Ratio of >1.

Job description

We are looking to recruit a Portfolio Manager to independently run Short Term Trading (Intraday) Portfolio using systematic strategies. Mandate of this role would be to generate absolute return by trading in liquid futures and forward markets across all major asset classes (commodities, currencies, equity indices, and fixed income etc. The holding period of the strategies could be from few hours to 2 days and overnight carry forward of position will be permitted. We are not looking for candidates whose strategies are ultra-high frequency and latency sensitive e.g. market making type of strategies. Ideal candidate should have live track record of more than 5 years with delivered Sharpe >1.5.

with hands on coding and research experience.

The performance of the portfolio team would be aligned with transparent variable pay structure. The position reports to CIO of the company.

Qualifications

· PhD (or exceptional MSc) in a quantitative field like econometrics, mathematics, physics, or statistics

· Strong programming skills in Python, SQL etc with hands on coding experience

· Ability to run the desk as an independent PM and manage the entire life cycle from data transformation, strategy development, portfolio construction and trade execution.

· 5-10 years of running intraday short term trading strategies as a Portfolio Manager in a hedge fund or proprietary trading environment with a realised Sharpe of >1.5

· Candidates without the live track record would not be considered.

Purchasing & Logistics Assistant

• Salary range: $2400 - $3000
• Work location: Jalan Kayu[Sengkang]
• Working Days: 5.5 Days [Alternate Saturday]
• Working Hours: 9am - 6pm // 9am - 1pm

Job Description:

• Perform purchase order issuance to supplier
• Maintain good relationship with vendors and suppliers
• Inventories management
• Manage receiving, checking the incoming & outgoing goods
• Handle negotiation of prices & follow up with suppliers
• Liaise with suppliers to ensure delivered on time
• Co-ordinate and liaise with inter-departments
• Adhoc duties as assign by HOD

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Gaming? Check. Esports? Check. Hardware? Check. Software? Check. We could go on and on. The point is we've been helping gamers get better since 2001. In fact, Esports pros have won more money using SteelSeries products than any other brand and we're just getting started. Esports and Gaming are multi-billion-dollar industries, and we're going to continue supporting them through innovative gear and software gamers need and love. We believe in being true to the gaming community, which means being true to ourselves. We create products that help the best of the best be better, and products that help the not-so-good feel not-so-bad. Most of us are gamers, but you don't have to be, we promise! Just don't be surprised if you become one within a few weeks of starting!

Want to see what we're up to? Find us on social media, where we're highlighting our community, amazing partners, and products!

ABOUT YOU:

We are looking for people that believe in collective product ownership, that the product we defined always try to solve a problem for gamers, and someone who are open to mentoring and being mentored. We have multiple product teams and software services in development with interesting tech problems to solve. If the opportunity to stretch yourself and learn new skills, to have collaborative, constructive conversations with other engineers, designers, and product managers about how to better our products, and the belief that we are always trying to create better product for gamers, this might be the place for you.

This role is in our Software and Services group working on building amazing software products and services for gamers. Check out our new platform that you will help build: https://steelseries.com/gg/

As a Product Designer, you will work to develop amazing gaming software from the design concept, to the execution of products on our SteelSeries GG platform. You will be an integral part of our Product Design Department based in Chicago, made up of a team of Product Designer. Your responsibility include contributing idea to enhance User Interface and User Experience for our gamer who use GG platform.

NECESSARY SKILLS:

• 3 to 5 years or more of experience in the B2C field preferably in consumer software and/or games
• Has B2C experience, with a proven track record of designing software product and bring it to market.
• Expertise in at least one of the following facets of design: user research, service design, interaction design, or visual design
• Very strong visual design
• Has a strong background in agile product design
• You are curious and agile in your operation
• Good communicator, you know how to adapt your speech according to your interlocutors and have a keen sense of customer service (internal / external)
• You have a sense of excellence, sharing, are goal-oriented and able to work independently
• You are ambitious and want to be part of an adventure that pushes the boundaries of the web and product development

WITHIN 1 MONTH YOU WILL:

• Iterate on the visual features of the product and release our software and new features to millions of players
• Collaborate closely with software engineers, product designers, other product managers, and stakeholders around the world.
• Understand the business and how our software contributes to SteelSeries' success.
• Understand all business interactions with the Product Design Department.

WITHIN 3 MONTHS YOU WILL:

• Develop product experiences based on user feedback, iterate on UI wireframes, create prototypes, and deliver design elements.
• Have a user approach with our players by conducting interviews and research.
• Synthesize user experience feedback into meaningful actionable insights
• Prioritize user issues via product roadmaps
• Collaborate with the design team by creating a shared design system and library

WITHIN 9 MONTHS YOU WILL:

• Design Product Design practices at SteelSeries
• Supporting Product Designers
• Launch more product experiences than you've ever done

FUN STUFF:

We offer competitive pay, great benefits, and an awesome workplace with people who love gaming and technology.

about the job
In this dynamic role, you will be tasked with overseeing the regional card product portfolio, encompassing P&L responsibility, product roll out, commercialisation strategy, and market competitive analysis for credit card products across the region. Travel may be required for this position.

• Identify and address customer needs while formulating comprehensive regional card strategies.
• Develop a product road map, overseeing product development, and leading commercialisation efforts.
• Utilise client and transaction data to analyse product performance, identify sales growth drivers, and pinpoint areas for improvement.

skills and experience required

• Possess a robust background in card operations and a demonstrated success record in product development, launch, and commercialisation. Preferably, have experience in a regional capacity.
• Willingness to travel for work is required.
• Maintain a customer-centric approach with a keen eye for detail to craft best-in-class solutions.

To apply online please use the 'apply' function.

(EA: 94C3609/ R21103354)

#seeingthepossibleinyou

Company Overview

We are dedicated to improving the way golf coaches interact with their students through cutting-edge mobile applications. Our flagship product is a visual analysis feedback app designed to empower golf coaches to provide instant, insightful feedback on their students' swings.

Position Overview

We are seeking a dynamic and experienced Digital Product Consultant/ Advisor to join our team. The ideal candidate will play a pivotal role in shaping our product roadmap, conducting user testing, and providing invaluable insights and advice to enhance the overall user experience of our mobile app and other golf-related digital products built in the future.

Key Responsibilities:

• Collaborate with our product development team to shape the product roadmap based on market trends, user feedback, and industry best practices.
• Conduct thorough user testing and analysis to identify pain points, usability issues, and areas for improvement within the app.
• Provide strategic guidance and recommendations to optimize user engagement, retention, and overall satisfaction.
• Stay abreast of emerging technologies, design trends, and competitive landscape to ensure our mobile app remains at the forefront of innovation.
• Work closely with cross-functional teams including product managers, designers, and developers to implement recommended changes and enhancements.
• Act as a subject matter expert and advocate for the end user throughout the product development lifecycle.

Qualifications:

• More than 15 years of golf instructional experience
• Deep understanding of the golf coach's pain points, user-centered design principles, mobile app usability, and UX/UI best practices.
• Experience conducting user research, usability testing, and data analysis to inform product decisions.
• Strong communication skills with the ability to articulate complex ideas and concepts to diverse stakeholders.
• Passion for technology, sports, and delivering exceptional user experiences.
• Knowledge of the golf industry or experience working on sports-related applications is required.

Benefits:

• Opportunity to work with a talented and passionate team dedicated to transforming the golf sports coaching landscape.
• Competitive compensation package commensurate with experience.
• Flexible work environment with options for remote work and flexible hours.
• Access to cutting-edge tools, resources, and professional development opportunities.

If you are a proactive problem solver with a passion for innovation and a drive to make a meaningful impact, we encourage you to apply and join us on our mission to improve sports coaching through technology.

Olam Fund Management is the fund management arm of Olam Agri (www.olamagri.com). Olam Group (www.olamgroup.com) is headquartered and listed in Singapore and is a leading food and agri-business supplying food, feed and fibre to over 20,000 customers worldwide. Our value chain spans over 60 countries to include farming, origination, processing and distribution operations. Our team of 10,000+ employees has built a leadership position in many businesses including grains, cocoa, coffee, nuts and cotton.

Olam Fund Management runs a systematic hedge fund with a mandate to generate positive absolute returns. Using systematic multi-asset, multi-strategy and multi-portfolio approach, the hedge fund invests in global financial and commodity markets trading in more than 30+ exchanges and OTC trading

venues. The investment mandate of the fund includes the Global Macro Portfolio, Global Commodity Portfolio and China Onshore Macro Portfolio. Typical holding period for mid frequency strategies is between 5 to 15 days and intraday strategies (market taking) is from few hours to 2 days. We have live track record of more than 9 years with realised Sharpe Ratio of >1.

Job description

We are looking to recruit a Portfolio Manager to independently run Global Macro Portfolio using systematic strategies. Mandate of this role would be to generate absolute return by trading in liquid futures and forward markets across all major asset classes (commodities, currencies, equity indices, and fixed income etc) on 30+ exchanges and OTC trading venues. Ideal candidate should have live track record of more than 5 years with delivered Sharpe of >1 with hands on coding and research experience.

The performance of the portfolio team would be aligned with transparent variable pay structure. The position reports to CIO of the company.

Qualifications

· PhD (or exceptional MSc) in a quantitative field like econometrics, mathematics, physics, or statistics

· Strong programming skills in Python, SQL etc with hands on coding experience

· Ability to run the desk as an independent PM and manage the entire life cycle from data transformation, strategy development, portfolio construction and trade execution.

· 5-10 years of Global Macro trading experience as a Portfolio Manager in a hedge fund or proprietary trading environment with a realised Sharpe of > 1

· Candidates without the live track record would not be considered.