ARE YOU SEEKING FOR GROWTH BEYOND REPETITIVE AND MONOTONOUS WORK?

We offer opportunities for talents to elevate from mundane day-to-day work and equip you with a view of the bigger picture. We offer exposure and career development opportunities for promising talents to grow into leadership positions with us.

Read on to find out more information.

HERE’S A SHORT INTRO OF OUR COMPANY

We, Finexis Asset Management (FAM), are a fund management company that holds a Capital Markets Services License to provide fund management services under the Securities and Futures Act, Singapore, regulated by the Monetary Authority of Singapore.

HOW LIFE IS GONNA LOOK LIKE FOR YOU

You will be constantly riding steep learning curves to grow and thrive in a start-up environment. So buckle up and be ready to give your 120%!

You will be leading and participating in strategic projects to gain first-hand exposure in the running of the company and play an essential part in the company’s present and future.

Intensive on-the-job training will be provided to set the right talents up for success and open up new areas of growth.

You’ll be working with a highly committed team who treat this career as entrepreneurs. We work hard, and we play harder! Behind our calm looks, you will be greeted with burning passion and loads of fun!

WE WILL EXPECT YOU TO:

• Responsible for billing and payment matters. OWNERSHIP to manage corporate P&L with budgeting, revenue projection and ongoing monitoring and reporting to management team;
• Assist in the preparation and review of the management accounts reports, keep track of key business indicators to monitor business performance;
• Optimize existing processes and workflows to reduce deskbound hours and join us to be the advocator of working smart;
• MANAGE corporate audit and tax matters, develop and deepen relationship with business partners and counterparties;
• Engages and provide administrative support to recruitment, employee engagement, office policy administration, employee benefits, employee activities, performance management, etc;
• In charge of payroll administration, ensures compliance with Singapore payroll regulatory changes, processes filing, and payment of statutory payroll withholding taxes/social security contributions to relevant government authority;
• Responsible for office administration and general duties and be an invaluable member of our close knitted team with open culture;

WHAT YOU NEED TO HAVE

The right applicant is someone who is naturally CURIOUS about different facets of the world. Curious about different ideas. Curious about how things work and always want to make things better.

• Passionate in what you do, able to put different resources together to produce RESULTS.
• COMMITTED with a resilient learning mindset.
• METICULOUS, responsible with a positive work attitude.
• STRONG and EFFECTIVE verbal and written communication, enjoy building personal and professional relationships.

WHAT MAKES YOU STAND OUT

• Preferably with 1-2 years of relevant experience in full set accounting and familiar with payroll processing.
• Experience with XERO, JustLogin or any other accounting and HR systems will be an added advantage.
• Ability to automate/optimize processes creative solutions.

HOW TO APPLY

1. Click on the APPLY button below to send in your application

2. Click on the link provided below to complete our job application form:

https://tinyurl.com/FAMCareer2401

https://tinyurl.com/FAMCareer2402

(We regret that for applications sent in without submission of this job application form, your application will not be processed further.)

We look forward to meeting ambitious talents out there!

Finexis Asset Management

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

Responsibilities

1. Formulate, and review product-specific policies for ByteDance's emerging products, ensuring alignment with business strategy, regulatory standards, and user safety requirements.

2. Conduct thorough risk assessments for new products and features, identifying potential safety risks and design suitable mitigation strategies in partnership with Safety Product team

3. Collaborate closely with product development, and business teams to understand product features, objectives, and potential risks.

4. Monitor industry trends, technological advancements, and regulatory changes to proactively adjust policies and ensure ongoing compliance.

5. Champion user safety and trust, promoting transparency and ethical practices in our product development process.

6. Prepare and present policy-related updates and reports to stakeholders, ensuring open communication and consistent alignment with business objectives.

Qualifications

Minimum qualifications

- Strong analytical reasoning, execution, and project management skills;

- Strong communication: Excellent oral and written communication with the ability to translate complex challenges into simple and clear language and persuade between multiple levels;

- Adaptability: Embrace change and be willing to modify your approach based on new information, user feedback, or market trends

Preferred qualifications

- 3-5 years of experience in policy development, preferably regarding technology/internet/social media/content;

- Bachelors degree in public policy, politics, law, economics, communications, behavioral sciences, or related field;

- Experience working with or willing to work with international partners across different time zones and cultures.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities include:

• Primarily support the Operations team in terms of optimizing current processes and developing new processes through automation.
• Improve on the existing software’s design, analytics, coding and testing.
• Create new value-add applications to be used by the operations teams and throughout the Firm.
• This is an evolving role and the complexity of undertaken projects will scale up according to your accomplishments.

Requirements include:

• You have a Diploma/Bachelor’s/Master’s majoring in computer science, computer engineering, software engineering or data analytics.
• Fluency in at least one of the following programming languages: Python or C#.
• Working knowledge of MS SQL.
• Good scripting skills and experience in object-oriented development, good comprehension of data structures and algorithms.
• Knowledge of financial markets/instruments is helpful but not required.
• Entrepreneurial with a ‘can-do’ attitude.

If you are interested, kindly send your CV to [email protected] by 29 March 2024.

Job Description

The Data Product Manager is tasked with spearheading the development of data products for various divisions. This individual will collaborate closely with data engineers, data scientists, and BI developers to bring these products to fruition and gain approval from stakeholders. Additionally, they are responsible for crafting the product roadmap, ensuring proper prioritization, and overseeing the delivery of key features.

· Key Responsibilities:

· Gather Voice of the Customer feedback to craft user stories and use cases.

· Manage and prioritize feature requests and bug fixes for each product.

· Present business cases to leadership to secure necessary support for major product releases.

· Maintain the product roadmap for the designated product line.

· Draft functional and business level requirements and effectively communicate them to the development team and partners.

· Conduct Scrum calls with cross-functional teams to facilitate iterative releases.

· Manage stakeholder expectations to ensure timely and within-budget delivery.

· Develop short, mid, and long-term product strategies, including value positioning, target audience, and features/benefits.

· Create and implement launch plans for new products.

· Provide training to stakeholders on product usage.

· Establish support structures and procedures to ensure successful product releases and timely issue resolution.

· Conduct regular market and innovation research to maintain competitive positioning of the product line.

· In summary, the Data Product Manager plays a crucial role in driving the development and success of data products, ensuring that they meet the needs of stakeholders and remain competitive in the market.

Job Requirements

· Possesses a positive can-do attitude coupled with a growth mindset.

· Thrives in a fast-paced, complex working environment.

· Skillfully navigates ambiguity and has the ability to transform vague ideas into concrete requirements, specific use cases, or solutions for customer pain points.

· Demonstrates the capability to exert influence without direct authority.

· Skilled at communicating effectively with individuals at all levels within an organization, from the C-Suite to line divisions.

· A dedicated listener who is enthusiastic about developing high-quality solutions for customers and stakeholders.

· Exhibits clear, concise, and professional written and verbal communication skills.

· Must be adept at cultivating positive relationships with colleagues, clients, and vendors.

· Possesses an analytical mindset capable of synthesizing a vast amount of customer, company, and market information to determine accurate product priorities.

Salary : $6,000.00 - $9,000.00

Location : Pasir Panjang / Alexandra (Nearest MRT Station : Labrador)

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5438

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin

Our client, a well-known MNC company is looking for candidates for the Senior Business Analyst (Business Application Management) position.

Responsibilities: -

• Implement SAP PTP, PTD, PM/QM, EWM & OTC module which include the following knowledge and skill sets:
• Knowledge in PTP, PTD, EWM & OTC module in the areas of
  • Purchase order processing, Request For Quotation, purchase agreement, contract, Purchase Info Record, Purchase requisition, deriving Purchase order from Purchase requisition, Invoice posting, inventory management (such as transfer posting, Purchase and sales returns, Post goods receipts, Post goods issue, scrapping expiry stocks), inventory count, Material master management and its impact to other modules
  • Back-to-back order processing, direct sales order processing, rental sales, intercompany sales processing, quotation, delivery and billing processes, price master management, sales tax management and its integration with other modules, such as PTP, PTD, EWM, OTC, & RTR.
  • End-to-End process of Production Requirement Maintenance, Production order processing and completion.
  • Integration with Financial module with PTP, PTD, PP, OTC and thorough understanding on user functions and reporting needs
  • Customizing for Plants, Storage location, Purchasing group, Release strategy, vendor master records, inventory management, material master, logistics invoice verification, movement types, Sales/Delivery order type, Billing document type, Sales taxation, output types, Condition types.
  • User authorization for Plant, Storage location, Purchasing group, movement type, condition types
  • General user administration such as create and maintain new user account for AP Business users
  • Acquire techno-functional knowledge to manage technical issues with Business requirements with ABAP developer
  • Integration knowledge between PTP, PTD, OTC, EWM, PP/QM and RTR
  • Have knowledge in RTR-AP configuration of master data
• Guide and train Key and End users in PTP and PTD business processes in the system.
• Manage existing PTP, PTD, OTC, EWM, PP/QM and RTR related issues reported by Key and/or End users.
  • Liaise with Key and End users as well as developer and SAP consultants appointed by Sysmex AP.
  • Be able to advise Key and End users all standards in the Global and within company SAP system templates and ensure that all solution put in place for SAP system follow such standards.
  • Manage SAP system change requests, especially in PTP, PTD, EWM, and PP/QM module.
  • Work with SAP system support consultants to resolve and manage SAP system issues from PTP, PTD, EWM, and PP/QM module.
  • Manage other applications implemented within the company, such as CRM, Travel request and claim, Purchase requisition system (Concur).
  • Assist in the development of mid- to long-term plan and strategy to keep assigned Business Application up-to-date, usable and scalable.
  • Lead the SAP internal and external teams to deliver system goals set by Management:
    • Manage deliverables of the team to support system issue
    • Manage the team to deliver Change request/enhancements in SAP system
  • Manage the team to implement SAP system for new company, new module/sub-module.
  • Responsible to assist HR and Management in the career development of the internal SAP team.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, Business Administration, Industrial Engineering or equivalent
• At least 8 years of experience in implementing SAP system;
• At least 3 years as a team lead to manage resources in delivering SAP related implementation and support after system go live
• At least 5 complete life cycle of implementation in SAP system; MS Office - Word, Excel (include Pivot table), PowerPoint
• Have experience using Project or Visio
• Travel requirements about 30% - 40% a year

PERSOLKELLY Singapore Pte Ltd | EA License No.: 01C4394 | UEN No. 200007268E
Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

The Platform Product and Operation team is under TikTok Data-Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The business solution team is responsible for business security and user experience; Evaluate the potential compliance and various risks of the business in a qualitative and quantitative manner, propose feasible prevention and control plans, follow up on the implementation and execution of various optimization strategies, and be responsible for the long-term results of the business.

Responsibilities:

1. Familiarize oneself with various methods and presentation styles of risk content, conduct malicious content injection, and evaluate the platform's ability to identify and filter out violations.

2. Master various social engineering attack techniques, simulate phishing emails, induce clicking on links, etc., to evaluate the system's ability to detect and block cheating and fraudulent behavior.

3. Collect and organize data and logs during attack simulations, extract key indicators and reports, and output content security strategy optimization plans.

4. Collaborate with upstream and downstream business teams to identify potential security risks and propose improvement suggestions, producing risk assessment reports.

5. Design and develop security drill plans, design appropriate attack methods and techniques based on the characteristics of different scenarios and user behaviors, ensuring that simulated attacks are meaningful and effective, continuously improving the quality and efficiency of evaluations.

6. Continuously optimize solutions based on simulated attack results and feedback, taking long-term responsibility for business outcomes.

Qualifications:

1. Possess the ability to operate content security strategies, with knowledge and experience in the international content security field.

2. Have the capability to discover risks, with a high sensitivity to risks, continuously uncovering security risks and potential vulnerabilities at the product's front end.

3. Demonstrate good political sensitivity and risk awareness, proficient in at least one business line review rule, familiar with the review process.

4. Proficient in data analysis and effective communication skills to support specific requirements coordination.

5. Have the ability to handle graphics/videos, proficient in using graphic software such as PS/PR.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ARE YOU SEEKING FOR PERSONAL GROWTH AND DEVELOPING A BUSINESS MINDSET?

We offer opportunities for talents to elevate from mundane day-to-day activities and be equipped with a view of the bigger picture. We offer exposure and career development opportunities for promising talents to grow into leadership positions with us.

Read on to find out more!

HERE’S A SHORT INTRO TO OUR COMPANY

Finexis Asset Management (FAM) is a fund management company that holds a Capital Markets Services License to provide fund management services under the Securities and Futures Act, Singapore, regulated by the Monetary Authority of Singapore.

HOW IS LIFE GOING TO LOOK LIKE FOR YOU

You will be constantly riding steep learning curves to grow and thrive in a start-up environment. So, buckle up and be ready to give your 120%!

Intensive on-the-job training will be provided to set the right talents up for success and open up new areas of growth.

You will be working with a highly committed team who treat this career as entrepreneurs. We work hard, and we play harder! Behind our calm looks, you will be greeted with burning passion and loads of fun!

WE WILL EXPECT YOU TO:

• To provide all levels of sales support and build up solid relationships with distribution partners
• Develop and recommend appropriate initiatives to drive and achieve aligned business plan and pre-set goals with business partners
• Perform business analysis and planning to achieve business targets; develop partner management tools with close monitoring of distribution activities and trends by business partners
• Analyse business needs of assigned partners and channels to Formulate marketing strategies and engagement plans
• Provide investment advisory and solutions to business partners and channels
• Strong knowledge of financial securities and investment strategies
• Ensures key issues and feedback are communicated concisely and effectively to influence and gain buy-in from partners to drive quality performance
• Assist in ad-hoc projects and other initiatives

WHAT YOU NEED TO HAVE

• The right applicant is naturally CURIOUS about different facets of the world. Curious about different ideas. Curious about how things work and always want to make things better.
• Passionate in what you do, able to put different RESOURCES together to produce results.
• COMMITTED with a resilient learning mindset.
• Ability to communicate effectively. Able to PRESENT and PERSUADE stakeholders to INFLUENCE business results.
• Passionate about developing new relationships and new business opportunities. Enjoy meeting new people and fostering business connections to deliver results.
• Eager to LISTEN, UNDERSTAND and ACT for partners/channels’ benefits.

WHAT MAKES YOU STANDOUT

• Demonstrate FIRST PRINCIPLE understanding and SECOND ORDER thinking.
• Preferably with 3 years of relevant experience in business development roles. Fresh graduates who are self-starters are welcome to apply too!

HOW TO APPLY

1. Click on the APPLY button below to send in your application

2. Click on the link provided below to complete a form:

https://tinyurl.com/FAMCareer2401

https://tinyurl.com/FAMCareer2402

(We regret that for applications sent in without submission of this form, your application will not be processed further.)

We look forward to meeting ambitious talents out there!

Finexis Asset Management

Job Responsibilities

• Prepare instructions for loan disbursement, issuance of securities, loan rollovers and derivative settlements.
• Notify investors/lenders of drawdown, new issuance, rollover, payments, corporate events.
• Process daily transactions of securitization/structured finance business in accordance with transaction documents and establish rules and procedures.
• Process cash transfer, SWIFT payments, system data input and clerical duties.
• Communicate with customers, paying agents, marketers, back office, credit and risk departments related to transaction processing.
• Provide administrative and cross-team support.
• Maintenance of proper records of transactions documents, conditions precedent documents and other important documents and safe keep them in data/custody.
• Perform reconciliation and ensure all transactions are completed in time without omission.
• Prepare various reports to internal/external parties.
• Handle regular/adhoc reporting for risk management purpose.
• Prepare control card for credit administration and on-going operations, as well monitor due dates.
• Support deal closing/execution, including transaction documentation check, credit terms check.
• Prepare and maintain proper records on transactions and administrative details of counterparties.
• Support group compliance including preparation of regular reportings.
• Support other team members' assignments

Job Requirements

• University graduate and fluent in English. Better if the candidate has finance, accounting, business administration and/or similar background.
• At least 2 years working experience in trustee, agency, middle office function or loan/ settlement operations in commercial/ investment bank. Better if the candidate has experience in structure finance area.
• Required to have MS Office (Word/ Excel/ Powerpoint) skills. An added advantage if the candidate is capable of using Bloomberg.
• Team player and able to work well and interact with all levels
• Meticulous and attention to details
• Self starer and self motivated individual

Job Description:

• Full set accounting for corporate office including GST submission. This includes payroll, corporate expenses, cash advance, corporate credit card claims, travel & entertainment and staff account.
• Data entry for invoice payment & journal entries related to vessels
• Prepare billings to related and external parties
• Update daily fund report for arrangement payments and preparation of bank payment instruction
• Review and transfer AP from Procurement system
• Perform reconciliation of supplier statements, bank statements and intercompany balances
• Maintenance of Vendors Register and Fixed Asset Register
• Preparation and maintaining the filing system and relevant accounting schedules.

Job Requirements:

• Bachelor’s degree / Diploma holder in Accounting.
• Minimum 1-3 years of work experience in the accounting position
• Hands on experience in using accounting system application.
• Experience in using Dynamic 365 is an advantage but not essential.
• Good command of spoken and written English.
• Meticulous, organized and timeline sensitive.
• Growth mindset, willing to learn and grow with the Company.

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

About SS&C Intralinks:

SS&C Intralinks is the leading worldwide Fintech SaaS solution for the global banking, deal-making, and capital markets communities. Our industry-leading technology enables the secure flow of information, empowering the largest banks and companies around the world to execute deals more productively, safely, and with complete confidence.

Pioneer – We are the CREATOR of the world’s first virtual data room used to facilitate strategic transactions across the globe. SS&C Intralinks is the premier provider and fintech innovator in the capital markets, M&A, and alternative investments markets, partnering with leading investment banks, corporates, and funds to facilitate the largest business transactions in the industry!

Growth is our reality, not just a buzzword. After twenty years of setting the pace, we just experienced our strongest year ever. We will take this momentum and continue to drive product innovation to acquire more market share. We have proven market resilience. In a bull or bear market, our products remain in high demand.

Culture – We pride ourselves in being innovative and having a supportive culture. We value our professionals as individuals. We support & encourage work-life balance. Our teams support each other within and across functions. Leadership is both accessible and committed to our teams. Our professionals demonstrate a genuine passion for ensuring our team members succeed.

About the Team:

The Product/Technical Support Analyst is part of a global team that demonstrates personal confidence, commitment, and a passion for excellent customer service.

Responsibilities:

• Handles first and second levels of support via inbound calls/chats/emails from our global clients, both internal and external, in a contact center environment.
• Take escalations from our Tier 1 Helpdesk.
• Act as Subject Matter Expert with the ability to walk internal and external clients through using all Intralinks products.
• Work closely with clients and our Product/Operations/Development Teams to identify defects and product improvements, leading conference calls and acting as liaison between the groups.
• Consistently attain high-quality scores and customer satisfaction ratings according to department goals.

Required Qualifications:

• Education – College degree (Associates, Bachelors, Technical School) or equivalent work experience
• Driven to build a career in SaaS Product/Technical Support
• Knowledge about configuring and troubleshooting Adobe and Microsoft Office products
• Knowledge about configuring and troubleshooting all modern browsers (Chrome, Firefox, Edge, etc.)
• Basic knowledge of capturing and reviewing web traffic logs
• Excellent communication skills (verbal and written) in both English and Japanese (N2 or better on the Japanese Language Proficiency Test) with the ability to communicate technical information clearly and concisely.
• Experience in handling technical queries from external clients via various channels
• Work well in a fast-paced, high-volume environment
• Very coachable. Able to listen, absorb, and apply coaching techniques from peers and management
• Strong time management/multi-tasking skills
• Excellent team player
• Quick learner (can learn independently)
• Self-starter
• Passion for technology

Desired Qualifications:

• 1-2 years experience in a service-oriented call center environment
• Experience supporting SaaS products
• Experience supporting mobile applications
• Experience supporting Mac
• Experience using the following ticketing systems: ServiceNow, JIRA, and Zendesk
• In addition to Japanese and English skills (verbal and written), the ability to communicate in Mandarin is a plus
• Knowledge of networking and LAN infrastructure
• Knowledge of SQL reporting
• Knowledge of building and supporting APIs
• Experience supporting SSO

Rewards and benefits:

• Excellent compensation plan.
• Amazing company perks and generous benefits including flexible Time Off, hybrid work options, charitable gift matching, equity awards, professional development, and career path opportunities.
• Learn from Tenured and Passionate managers who will help you succeed.

#WhyJoinIN:

• Intralinks really values its commitment to employee career growth. We are all part of a strong team that genuinely cares for one another and the success of our clients. Our relentless drive to provide a white glove service in FinTech, is just one of our team’s key qualities which makes us proud to be a part of this company.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

The Trust & Safety team at TikTok is dedicated to building a safe environment for users to discover and create on TikTok, Helo and other ByteDance products. As a product manager in our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on safety features, technical strategies to improve our trust and safety processes, as well as methods to detect and address the risky behaviors and actors in the community. You will also work on project management to deliver major Trust and Safety product changes.

This role is also at the junction with a fast-growing vertical of our platform - Tiktok LIVE, partnering with other product teams at the global scale to solve ever-changing challenges in the most impactful ways. It provides great learning opportunities for anyone looking for a meaningful place to work, to solve challenging problems. If that sounds like something you're passionate about, we'd love to hear from you.

What will I be doing?

- Driving LIVE safety product strategy and building system modules to protect the integrity and quality of content on the platform, the safety of our creators and provide the best possible experience for our LIVE users.

- Defining product roadmap and iteration plans, set metrics that inform the success of safety efforts

- Analyzing data, finding problems, making strategic decisions based on data and metrics.

- Managing system development lifecycle from 0 to 1, negotiating and communicating problems, ideas, data across different teams to ensure successful launch.

What should I bring with me?

- 3 or more years of full-time experience in product management in web internet companies with intermediate to advanced level of system design/analysis productskills.

- Clear mind, data-driven, able to find, investigate and solve problems using data result.

- Be a team player, goal-oriented and highly self-motivated.

Even better if:

- Experience and expertise in content moderation and quality, safety & abuse, and other safety-related initiatives.

- Experience in project management with cross-function teams, across different time zones, cultures and languages.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Talent Management HR Associate will be responsible for assisting in the development and implementation of talent management programs, including recruitment, onboarding, performance management, and employee development initiatives.

Location: Chinatown

Working Hour: Monday to Friday 9am - 6pm

Contract Duration: Yearly renewable

Salary up to $3,800

Key Responsibilities:

• Assist in the development and implementation of talent management programs, including recruitment, onboarding, performance management, and employee development initiatives
• Assist in the onboarding process for new hires, including orientation and training programs
• Support the performance management process by tracking employee goals, performance reviews, and development plans
• Collaborate with managers and employees to identify training and development needs and coordinate learning and development programs
• Conducts or acquires background checks and employee eligibility verifications
• Generating official internal documents such as Employment Contract, Appointment letters, Warning letters
• Handles operational-related inquiries, referring complex and/or sensitive matters to the appropriate staff.
• Assist in the implementation of employee engagement initiatives to enhance the employee experience and promote a positive work culture
• Maintain accurate and up-to-date employee records and HRIS data
• Assist with other HR projects and initiatives as needed

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2+ years of experience in HR, with a focus on talent management and recruitment
• Strong knowledge of talent management best practices and HR processes
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and HRIS systems

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

Responsibilities

-Driving LIVE safety product strategy and building system modules to protect the integrity and quality of content on the platform, the safety of our creators and provide the best possible experience for our LIVE users.

-Defining product roadmap and iteration plans, set metrics that inform the success of safety efforts

-Analyzing data, finding problems, making strategic decisions based on data and metrics.

-Managing system development lifecycle from 0 to 1, negotiating and communicating problems, ideas, data across different teams to ensure successful launch.

Qualifications

Minimum Qualifications

-3 or more years of full-time experience in product management in web internet companies with intermediate to advanced level of system design/analysis product skills.

-Clear mind, data-driven, able to find, investigate and solve problems using data result.

-Be a team player, goal-oriented and highly self-motivated.

Preferred Qualifications

-Experience and expertise in content moderation and quality, safety & abuse, and other safety-related initiatives.

-Experience in project management with cross-function teams, across different time zones, cultures and languages.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Role:

1. Responsible for the operation of the company's daily administrative work, including the establishment of administrative systems, office environment construction, management of fixed assets, meeting management, etc.

2. Organize the planning of various activities of the company, guide and plan employee activities, and assist in promoting the formation of the company's vision and corporate culture.

3. Cooperate with the company's daily transaction account docking and processing, tax docking, and personnel docking work.

Job Requirements:

1. Bachelor degree, administrative management, financial management and other related majors;

2. More than 1 year of administrative personnel and financial comprehensive post work experience;

3. Familiar with the company's administrative management system and system construction, and have practical experience in administrative standard management implementation;

4. Skilled use of office software and office automation equipment;

5. Accurate and fluent in Mandarin, relatively fluent in English, and proficient in English reading and writing; as needs to liaise to mandarin speaking associates.

6. Possess good communication and coordination skills, analytical and problem-solving skills, teamwork skills, and affinity.

Job Roles

• To recruit and expand volunteer pool, especially through individual and community group engagements, to support NKF’s cause.
• To plan and execute volunteer programmes to support NKF patients in their rehabilitation journey.
• To support various NKF programmes through the deployment of volunteers.
• To plan and execute events.

Main Responsibilities

• To recruit, orientate, match and deploy volunteers into various volunteer programmes.
• To train and equip volunteers with the necessary skillsets required for the execution of various volunteering services.
• To ensure the smooth execution of volunteer programmes.
• To nurture and recognise volunteers’ effort in helping NKF.
• To plan and execute events as part of volunteer engagement and outreach efforts.
• To work closely with other NKF departments in the deployment of volunteers to support the execution of events, activities and programmes.
• To assist at NKF events and programmes when require

Qualification (Related Field)

Possess a Degree in any discipline with at least 2 – 5 years of relevant experiences

• Experience
• At least two years’ experience in volunteer and event management
• Able to work in a fast-paced environment and multi-task proficiently
• Able to work with minimum supervision
• Able to work on weekends and weekday evenings, when needed
• Candidates with previous working experience in a healthcare setting will have an added advantage

Soft Skills

Dynamic, self-motivated and people-oriented with leadership qualities

• A team player, ability to exercise initiative, manage pressure, multi-task and work independently in a fast-paced environment.
• Meticulous and analytical, possess good coordination skills as well as good interpersonal and communication skills.
• Able to work with minimum supervision
• Proficient in MS Office

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• AWS & Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit shift work and night shift.

Summary:

Works under general supervision to manage full set of accounts in conformance with generally accepted accounting principles.

Duties & Responsibilities:

• Perform daily accounting functions including bank reconciliation and invoicing.
• Carry out monthly account closings and reconciliations (AP, AR, general ledger, taxes).
• Process monthly payroll, CPF submission, employee claims and leave.
• Prepare and submit quarterly GST F5 return.
• Manage and record stock inventory and fixed assets.
• Generate cash flow reports and management accounts.
• Other ad hoc HR and administrative duties as assigned.

Requirements:

• Diploma/Degree in Accountancy/ACCA
• On-job-training will be provided, but experience in managing full set of accounts preferred
• Proficiency in MS Excel, Outlook, and Word
• Knowledge and experience of using an accounting software preferred
• Meticulous and systematic towards documentation and filing

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

A combination of project delivery and BAU management, this role supports projects and maintains the governance frameworks and reporting for the region to support International and Trading & Shipping businesses growth strategy.

The role is expected to support governance, risks and controls as well as have coordination responsibility to champion process improvements, enhance data integrity and accuracy for reporting and training across the region.

The project support and analysis responsibility works across a broad range of cross functional opportunities at Ampol, primarily in Trading and Shipping. The project initiatives are focussed around building new business capabilities and enhancing processes. Initiatives are led through the Transformation and Governance team includes managing multiple project workstreams, resources, prioritisation of initiatives and stakeholder engagement across various business units.

Key responsibilities

Support projects for International & Trading & Shipping

• Support Project Specialist in managing initiatives through the project life cycle and translate strategy into project implementation. This includes planning and coordinating required resources, management of change execution and business case development to progress projects through each phase. Initiatives will require input from a broad range of teams within Ampol. Engagement with these teams including the ability to influence, will play an important part in the success of this role.

Support idea generation in Trading and Shipping

• Support Project Specialists in idea generation workshops in the Trading and Shipping team in order to assist the department in maximising the value generated by the business. This includes considering the team capabilities required to support the business growth plan, addressing capability gaps and identifying enablers to business growth success.

Implement the use of Ampol Management of Change tools in Trading and Shipping

• Support Project Specialists through the management of change processes during initiative implementation. This includes the use of tools and frameworks to assist in generating value, improving safety awareness and efficiencies in Trading and Shipping.

Support Continuous Improvement in the Trading and Shipping team

• Support implementation of changes through process reviews, measure and validate required outcomes
• Responsible for compiling & coordination of process training with relevant stakeholder groups

Support the development and use of project management frameworks in Trading and Shipping

• Assist the Trading and Shipping department in project management of team specific initiatives including use of processes developed for the group. This includes managing and maintaining the project framework to ensure it is fit for purpose.

Support governance, risk & control initiatives, and monthly reporting

• Support the Governance Specialist in managing the risk & control lifecycle and reporting including ownership and maintenance of the Trading & Shipping risk register.
• Support compiling & coordination of training with relevant stakeholder groups.
• Manage and update related project tracking artifacts & governance.

Qualifications & experience

• Tertiary qualification in Engineering, Finance or Business or related discipline or relevant operational experience.
• Business Process Management / Six Sigma / Data qualifications
• Project 5+ years of program/project management, management consulting or leading business change
• 2+ year’s downstream oil industry and/or petroleum trading companies in areas such as Supply planning, Supply operations, line finance roles, corporate planning and strategy, and distribution and sales leadership positions.
• Application of agile project methodology
• Proven track record in managing procedures, controls and training with ability to develop insights on risk and control matters for Risk and Control owners
• Familiar with data management and visualisation

Skills knowledge

• Ability to manage ambiguity and complexity including management of change and relevant documentation.
• Ability to engage with and influence internal and external stakeholders to achieve successful project implementation outcomes.
• Experience in workstream or small project delivery coupled with excellent communication, written and problem-solving skills
• Excellent ability to understand, analyse and communicate governance, risk & control processes, requirements and solutions

Possess good understanding of the following:

• Governance frameworks such a three lines of defense, controls and metrics, operational excellence management systems
• Strong stakeholder engagement and management [internal and external]
• Working with technology to define automation and visualisation activities

Want to take your career to the next level? Apply today.

Singapore - Ampol Jobs

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 15 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Portfolio Manager.

RESPONSIBILITIES:

· Managed investments for single family office

· Research various fund structures and alternative investments

· Prepare market and monthly performance reports for investors

· Conduct quantitative and qualitative analysis on investment opportunities and prepare investment reports for decision-making purposes

· Perform due diligence, lead investments negotiations, and coordinate legal aspects

· Review business performance, recommend changes to the existing investment portfolios

· Identify potential strategic investment

· Lead the investment strategy and associated activities

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the stock exchange (US & HK market) or public equity investment background

· Strong quantitative and financial modelling background with hands on experience on building tactical asset allocation models

· Strong communication skills (English & Chinese) to liaise with Chinese-speaking director(s)

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Job Responsibilities

• Minimize credit risk through daily credit assessment and lead the business division and the team in the right direction.
• Summarize and communicate risk updates to senior management and relevant stakeholders.
• Monitoring various regulatory and liquidity limits, investigate and escalation of unusual movements or abnormal activities.
• Identify market relationships and anomalies to provide insights and competitive advantage for the business stakeholders.
• Continually solicit requests for ad-hoc analysis relevant to the business or participate in related projects and assist with other responsibilities and tasks required.

Job Requirements

• Bachelor’s Degree in any field. Min 3 years of experience in credit risk management
• Good knowledge & Skills in Credit Risk
• Excel/Microsoft Word/Powerpoint Skills
• Good interpersonal, presentation and communication skills.
• Prior leadership experience.
• Interest in Market risk (Forex risk & Commodity risk).

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23990

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Key Duties & Responsibilities

• More focus on administration management, report to Head of HR and Admin at headquarter (Hong Kong).
• Managing the day-to-day administration functions including but not limited to procurement of office equipment and office supplies, filing, office equipment maintenance, stationeries supplies, courier arrangement, etc.
• Provide clerical and administrative support to the team.
• Take care of guests and visitors for meetings and organize staff meetings and office events.
• Assist headquarter IT and Finance department on business related matters.
• Handle staff's attendance record, on board process and personal data management.
• Assist on Senior Management's schedule management.
• Handle staff welfare management.
• In co-ordination with admin team in headquarter, assist in ad hoc tasks as required.

Requirements and Qualifications

• Bachelor’s degree or equivalent.
• 1-3 years' relevant experience in administration.
• Self-motivated, proactive, analytical and independent.
• Excellent time management skills, can work independently, able to multi-task and prioritize workloads within tight deadlines.
• Fluent in both spoken and written English and Mandarin.
• Profound MS Office skills.
• Immediate available is highly preferred.

Bloomberg is the global leader in business and financial data, news, and insights. Using the power of technology, we connect the world’s decision makers to accurate information on the financial markets – and help them make faster, smarter decisions.

Within Workplace Operations & Supply Chain, through our services and applications, we provide an employee experience that drives innovation, collaboration, productivity, and transparency. Our Global Employee Operations Team is central to this effort by providing platinum support to more than 21,000 employees and more than 500,000 annual visitors in more than 170 state-of-the-art offices around the world! Our employees generate more than 320,000 service requests each year through a ticketing system that drives both human and automated services — from software download to a Desktop dispatch. We handle approximately 400+ software titles, as well as monitoring our entire corporate network that consists of 28,000 PCs, 50,000 screen displays and 120,000 network connections.

We're also a close-knit and hardworking team who rely upon a complex set of proprietary and third-party systems to deliver the services we provide; and those systems are the key to understanding where we are successful, and where we can develop.

What’s The Role:

We are looking for a Product Owner to drive our regional employee support strategy and execution as part of our team based in APAC. In partnership with our global Service Delivery Chief Product Owner, you will be accountable for developing the strategy and executing the delivery of all aspects of Bloomberg’s employee technology customer service experience within your region. You will be responsible for understanding the regional and global business landscape, communicating the vision, and supporting a customer service strategy that focuses on the employee technology experience with an emphasis on operational excellence.

Areas of focus include regional operational strategy and execution, support of the technology lifecycle, data analysis to support and influence knowledge governance, process documentation & automation at a global level, and more. You will bring creative thinking, knowledge of customer service and IT support industry best practices, and innovation to enhance process improvements and change. You'll also be leading an agile team to ensure results are delivered in adherence to performance KPIs and SLAs centered on an exceptional employee experience. In addition, you will demonstrate excellent communication skills to partner with our regional people leaders and other product owners across wider support groups to ensure maximum levels of employee experience are achieved for both our end users and the teams servicing them globally.

We’ll Trust You To:

• Deliver and share our regional customer service priorities and align strategic objectives
• Communicate the global and regional strategies and initiatives to stakeholders and teammates
• Through an agile framework, deliver on product increments, identify impediments, and take a proactive approach at finding ways to remove roadblocks
• Draft key objectives and results, strategies and apply the data for the operation to make business decisions balancing risks and benefits for overall good of the organization
• Collaborate with other internal groups such as CTO, Supply Chain, Facilities, Engineering, etc.
• Communicate with and manage stakeholders at all levels, flex style as needed to inform and influence outcomes
• Understand your stakeholders' priorities and how regional nuances need to be accounted for in the global vision
• Evaluate and partner with regional leaders to manage key performance criteria such as response and resolution times, first contact resolution rate, quality assurance and customer satisfaction scores, drive change where needed to deliver an exceptional employee experience
• Assess internal and external factors that can affect outcomes, leverage problem solving and influencing skills to ensure project plans are delivered on intent
• Understand industry trends in the customer service space to contribute to the user-experience strategy
• Promote team synergy among operational partners, stakeholders, and vendors
• Deliver thoughtful change management strategies and rollout of new products for your region in alignment with regional managers

You’ll Need to have:

• Bachelor’s degree or degree-equivalent qualifications
• Minimum 3 years’ experience in a technical or customer support and stakeholder engagement role in financial institution
• Demonstrated Experience and involvement in IT change management and root / cause analysis
• Experience working in a L1 support role in a 24*7 production environment within a global organization
• Experience in building and maintaining stakeholder relationships across functions, responding with empathy to understand customer’s needs
• Proven track record of time management, prioritization, and balancing needs in a complex environment
• Good communication skills and the ability to work both independently and collaboratively
• Strong analytical abilities with a passion for data and evidence-based decision-making
• Ability to combine human stories and needs with data insights to identify a compelling path forward
• Ability to work in diverse work cultures and comfortable with non-hierarchical organizations
• A thorough business acumen that combines process design, workflow optimization, product development, and operations to deliver successful outcomes
• Demonstrated continuous career growth within an organisation
• Proficiency in both written and spoken English

We’d Love to see:

• An innovator comfortable articulating a bold vision, creating a strategy around it and executing.
• A problem-solver who does not settle with the status quo, seeks to make things better, and is not afraid to make bold decisions in ambiguity
• A hands-on leader who builds transparency, values collaboration, holds self and team accountable, and can link what we do and why we do it to empower the team around them to think beyond specific tasks, understand the goal, and drive value for the business
• Experience in creating and advancing strategy, process implementations, and life cycle support of corporate PCs, laptops, and mobile devices
• Knowledge of various means of corporate device life cycle management such as DaaS
• Taking an innovative approach to spotting gaps and seeking opportunities to incorporate industry best practices and technology to enhance existing processes and workflow
• Experience in creating robust knowledge based articles that serve as self-help tools to both our internal support organization and external stakeholders

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.