This is an exciting opportunity to join the APAC Payments Controls Management Team

As a Payments Control Manager Associate, you will support the continuous build out of the end-to-end controls, ensuring that business growth is supported with a strong risk and control foundation. Your role will involve collaborating with the wider Payments Controls team on a regional and global scale to deliver innovative solutions, including data analytics, to help grow and streamline the business. Your unique perspective will be highly valued as the Payments Business relies on the Controls functions to demonstrate strategic thought leadership and implement best in class risk management practices. This role is ideal for someone who is intellectually curious, brings fresh ideas and unique problem-solving approaches, possesses strong process orientation/project management skills, critical thinking, and excellent writing/presentation skills.

Job responsibilities

• Manage control-related activities and provide control related due diligence to business to foster a strong risk and control culture that leverages proven evaluation strategies and sound change management protocols

• Manage internal and external audits, testing activities and regulatory exams which impact Payments across the region

• Collaborate with business, legal, risk, compliance and other partners to devise, monitor and challenge Issues and Actions Plans (APs) to ensure that control gaps are sustainably addressed, ranging from self-identified issues to regulatory enforcement actions

• Work with various stakeholders to determine the applicability and impact of individual regulations to the Payments business, mapping of legal obligations and related CORE processes, risks and controls

• Partner effectively with Controls Managers, colleagues across business, operations and technology control functions to ensure consistent and rigorous operational risk practices and control programs including: Proactive theme-based reviews, identification and mitigation of risks and control design & performance evaluation, impact assessment for regulatory changes

• Work with the Control Manager Lead to conduct operational risk assessment for New Business & Change Management initiatives and provide controls requirements for identified incremental risks

• Support Payment Business/Regional/Local Control Forums; produce MIS / Reporting/ Governance material

• Provide guidance to business in the ongoing testing of controls. Manage escalation and documentation of Risk Events

• Work with location partners to support location oversight and governance

Required qualifications, capabilities, and skills

• Minimum 4 years experience in business controls, operational risk, Compliance, Audit or similar function

• Minimum of Bachelor’s Degree in Finance/Economics

• A strong team player, proactive and problem solver with proven ability to evaluate processes, controls and issues to determine the inherent risks

• Proven ability to communicate effectively (both oral and written)

• Strong analytical, application and problem-solving skills with the ability to exercise sound and balanced judgment; attention to detail and be able to effectively prioritize.

Preferred qualifications, capabilities, and skills

• A level of familiarity with, and interest in Payments business and products

• Understanding of the control framework for Payment business would be beneficial

• Comfortable with and adept at reading and interpreting regulations

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=f8a7451fb939fdade51dedefa73ed9e7

Silverdale Capital Pte Ltd is a Monetary Authority of Singapore (MAS) licensed fund

management company.

At Silverdale, we advise several funds, inter alia: Silverdale Bond Fund, Silverdale India USD

Bond Fund, and series of Silverdale Fixed Maturity Plan. We also act as an External Fund

Manager to large institutional / accredited investors.

We are looking for a competent Executive Management Assistant to provide secretarial

support in marketing and managing admin tasks. Your boss will be a busy person, so

the ability to anticipate needs, think critically and offer solutions is strongly desirable. As

the Executive Assistant, you will likely be expected to negotiate and work skillfully with

other team members. So, team work skills are highly desirable.

Candidate Profile requirement:

-Proficiency in English (verbal &written)

-Proven experience as an executive administrative assistant or in secretarial position

-Reliable self-starter who has worked for a small office/team

-Excellent knowledge/speed in MS Office: word, PPT (assist with marketing

presentations) and editing, excel

-Payment instructions/coordination with legal & accounts teams

-MIS, planning and time management skills

-Ability to multitask and prioritise daily assignments/workload

-Ability to maintain discretion/confidentiality with effective interpersonal skills

-Professional, elegant and polished personal appearance a must

Responsibilities

-Setting business meeting agendas, sending emails, reviewing incoming emails,

following up/responding with agility to investors, noting action points with speed,

accepting visitors, and assisting in set up the boss’ daily schedule

- Support marketing and investor service activities, including preparation of various

analytical reports, bench-marking, presentations, et al

-Liaise with other company staff and clients

-Maintaining documents and ensuring safekeeping of meeting records

-Maintaining calendars, scheduling meetings, travel, events, etc

-Managing office administration

Reporting to CEO

Interested candidates, please apply to [email protected]

Only shortlisted candidates will be invited for an interview.

Job Highlights:

• Hybrid Work Arrangements (up to 2 days wfh/week)
• Company transport at multiple MRT stations
• Fresh Graduates with Bachelor's degree in Business, Supply Chain, Logistics or related field are welcome to apply!

Job summary:

Manage monthly inventory planning, purchase order approvals, reporting and reviews to ensure stockholding, ageing stocks and damaged stocks level are kept within target set. Supply planners are welcome to apply.

General responsibilities:

• Work out monthly and ad-hoc purchase plans to ensure stocks are kept at optimal level
• Monitor and track stock movements into and between the warehouses to maintain optimal stockholding
• Supervise the inventory system updates to ensure the accuracy of inventory records between material requirements planning (MRP) and actual levels
• Create purchase order and ensure timely submission of purchase order to client
• Track PO fulfilment, highlight major supply issues
• Review inventory holding with Client Management team. Follow through on clearance of excess inventory, obsolete, damaged & aged stocks
• Actively suggest potential ways to avoid or minimize excess inventory holding
• Prepare timely and accurate inventory reports and KPIs
• Compliance to SOP & company policies
• Housekeeping of Open PO
• Execute annual SKU Profiling & Rationalization exercise
• Collaborate with internal & external stakeholders to resolve inventory related matters

Leadership responsibilities:

• For senior executive position, he/she would have the opportunity to lead junior staff

Functional skills and knowledge:

• Demonstrate understanding of inventory planning methodologies and systems
• Demonstrate basic understanding of distribution centers, distribution and transport
• Experience in inventory management, procurement systems and logistics operations
• Demonstrate working knowledge of SAP - material requirements planning (MRP) system
• Demonstrate good analytical and quantitative skills
• Demonstrate appreciation and respect for cultural sensitivities especially in international/cross-cultural interactions
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English (both written and spoken) and another language

Education:

• Diploma/Bachelor's degree in Business, Supply Chain, Logistics or related field

Work experience:

• Up to 1 year's experience in Inventory Management / Demand & Supply planning

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Job Profile Summary

We have a great opportunity to join our Portfolio Management (“PM”) team as an Analyst, a new function within ING Lending franchise in Singapore. This is an entry-level lending professional role within the front office. As a key member of the PM team, your responsibility will be to actively manage the lending portfolio in Asia Pacific and optimize returns through strong analytics and capital velocity. On the team, you will be exposed to and work with different colleagues from several sector-based origination team, specialized and corporate lending Transaction Management, Capital Markets & Advisory (particularly Loan Distributions), Risk and Legal whilst aligning with back office / support teams. At the same time, the PM team plays a key role in further optimizing our processes for regulatory readiness, operational effectiveness and portfolio optimization.

Job Responsibilities:

The PM team is the ‘center of excellence’ for the in-life management of ING’s lending exposure. It covers all activities post the initial funding to the final repayment of a lending transaction. As a front office department, it will closely collaborate with sector-based origination & structuring and corporate and specialized lending transaction management colleagues and other product specialists to ensure a seamless client experience. The PM function is organized along product and sector considerations. Each portfolio manager will cover a set of portfolio clients and act as the first point of contact for the ongoing credit monitoring, analytics, internal risk and other reporting. PM supports the identification of cross-buy opportunities and is also closely involved in the delivery of ING’s capital velocity targets. The team will be supported by Global Lending Support in Dublin and the ING hub in the Philippines. Together with Tribe Lending and the Capital and Liquidity Expertise Centre, it will be a key driver of improving processes, standardization, and digitalization across Lending.

The specific responsibilities of a candidate include actively managing all facets of the individual files booked in your dedicated portfolio, including but not limited to:

• Periodic single transaction or portfolio credit reviews;
• Processing of amendment and waiver requests, preparation and submission to Risk of credit modifications, Q&A and approval processes with Risk, follow-up on the required legal amendments to the documentation until execution;
• Review of annual risk rating updates prepared by ING hubs’ administrative support teams;
• Diligent and proactive credit monitoring through the review of all financial covenants and operating performance (e.g. financial models, proforma adjustments, key drivers, etc.) and track compliance of covenants prepared by an administrative support team;
• Identification and resolution of Early Warning Signals for a deterioration in credit quality;
• Involvement with capital velocity initiatives associated with the underlying loans including primary and secondary loan (or loan portfolio) sales, credit risk insurance or participations, loan-backed securitization and significant risk transfers.

In addition, you will monitor and identify market developments and proactively manage their potential impact on your portfolio by:

• Preparing and maintaining reports as requested by regulators or internal stakeholders;
• Preparing quarterly Credit Risk Management (“CRM”) portfolio reviews;
• Maintaining various department and industry/sector databases/trackers;
• Maintaining internal portfolio tracking metrics;
• Responding to ad hoc internal requests on portfolio composition and exposure;
• Coordinating and working with offshore portfolio support teams;
• Managing lending limits and capital velocity programs.

The candidate will take active part in the various Virtual Client Teams by:

• Interfacing with relationship managers and sector coverage specialists to ensure an active dialogue on credit trends, challenges and opportunities for individual clients;
• Contributing to idea generation for value added cross-buy or client opportunities.

A candidate is expected to build a culture of operational excellence by:

• Staying up to date on organizational operating policies and procedures (i.e. Risk, Legal, etc.) to ensure appropriate protocols are implemented and followed, and facilitating accordingly;
• Contributing to the implementation of strategic initiatives, including enhancements to the credit monitoring process to improve business efficiency;
• Identifying productivity trends across the Front Office organization and using insights from reporting to create and drive efficient processes and improve productivity;
• Supporting the implementation of transformation projects

What we're looking for:

Qualifications / Education:

• University degree major in business/economics, law or relevant business discipline. CFA and/or MBA a plus.

Experience / Knowledge:

• 1-2 years of relevant lending execution and/or credit analysis experience in the banking industry.
• Prior exposure to specialized lending (object finance, project finance, acquisition finance) and/or to sectors (transportation & logistics, metal & mining, energy, and telecommunication and technology) in which ING is active would a plus.

Competencies:

• Collaborative and inclusive team player with consistent high marks on Orange Code behaviour; embracing diversity and cross-cultural awareness and able to work effectively across functions.
• Strong financial and credit analysis capabilities.
• Excellent presentation and communication skills in English and any additional language (e.g. Korean) would be a plus.
• Collaborative and able to work effectively across functions and regions.
• Ability to thrive in a fast-paced environment with multiple competing priorities.
• Committed and dedicated individual who wants to continuously improve.
• Self-motivated and willing to work in a deal oriented and deadline driven environment.
• Knowledge of lending legal documentation.
• Strong work ethic, positive attitude, and professional demeanor.

The Sales Management Assistant will be integral to the success of our sales team, providing essential support to help drive deal closure. We’re looking for a proactive, organized individual who can focus on facilitating the sales process, improving client engagement, and supporting the team in achieving aggressive sales targets.

Responsibilities:

• Deal Facilitation and Closing Support: Assist in the end-to-end sales process, focusing on activities that support and expedite deal closure.
• Sales Proposal and Contract Preparation: Collaborate with the sales team to prepare and refine proposals, presentations, and contracts to close deals efficiently.
• Follow-Up on Sales Leads: Proactively follow up with potential clients and qualified leads to drive engagement, answer inquiries, and move prospects through the sales funnel.
• Sales Metrics Analysis: Track, analyze, and report on sales metrics that directly impact closing strategies, helping to refine approaches and drive successful outcomes.
• Cross-Department Collaboration: Work closely with Marketing, Customer Service, and other teams to ensure that all client interactions contribute to closing sales and achieving team goals.
• Client Communication: Engage with clients via email, phone, or in-person meetings to address questions, overcome objections, and enhance the client experience.
• Sales Events and Campaigns: Assist in organizing and executing targeted sales events, campaigns, and webinars to generate interest and drive conversions.

Requirements:

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Strong organizational skills and attention to detail, with an ability to manage priorities in a fast-paced, results-oriented environment.
• Excellent interpersonal and communication skills, with a customer-centric approach.
• A proactive mindset, with a strong desire to support and contribute to team success.

Location: East Coast / Toa Payoh / Tiong Bahru/Punggol/Alexandra

Working Hours: 44 hours per week

Salary: $2700-$3500

Job Responsibilities:

•⁠ ⁠Take charge of Quality, Service, and Cleanliness assurance within the cafe operations

•⁠ ⁠Supervise cafe operations, cash control, and shift management

•⁠ ⁠Manage a high-performance team and develop their talents

•⁠ ⁠Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

•⁠ ⁠Make every effort to let customers feel welcome with friendly and uncompromising service.

•⁠ ⁠Supervise operations in outlet and serve customers.

•⁠ ⁠Handle customer complaints, maintaining good customer relationships.

•⁠ ⁠Progressively master the skills to run restaurant operations.

Requirements:

•⁠ ⁠Minimum Qualification Degree in any field

•⁠ ⁠No Experience required

•⁠ ⁠Good communication and leadership skills

•⁠ ⁠Determined and capable to work under pressure in a fast-paced environment

•⁠ ⁠Diligent team player passionate about F&B operation

Roles & Requirements:

• Minimum of 5 years of experience in business analysis, process improvement, or a related field.
• Experience with no-code/low-code platforms is a plus.
• Familiar with ITSM tools and service management processes.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.
• Good communication and written skills.

Key Responsibilities:

• Process Analysis: Conduct thorough analysis of existing service management processes to identify inefficiencies and areas for improvement.
• Workflow Design: Collaborate with technical teams to design no-code/low-code workflows that automate and optimize service management processes.
• Microservices Strategy: Work with developers to outline a strategy for implementing reusable and testable microservices to support various IT services.
• Stakeholder Collaboration: Engage with developers, IT staff, and users to gather requirements, provide insights, and ensure successful implementation of solutions.
• Testing and Validation: Support the testing and validation of new workflows and microservices to ensure they meet business requirements.
• Documentation: Create and maintain comprehensive documentation for all analyzed processes, workflows, and microservices.
• Training and Support: Assist in providing training and support to users and IT staff on new workflows and microservices.
• Continuous Improvement: Identify opportunities for continuous improvement in service management processes and recommend best practices.

SKILLS: ITSM, ITIL, data analysis and visualization tools, microservices

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

The Role

This position will provide lease management support for the properties within the Company’s portfolio.

Job Responsibilities

• Responsible for preparation and maintaining of monthly and adhoc management reports to facilitate strategic planning.
• Responsible for data support during meetings or any adhoc requests.
• Assist and involvement in the implementation of projects relating to digital transformation and process improvements.
• Ensure accurate and timely submission of gross sales turnover reports and detailed analysis of rental, gross sales turnover and occupancy cost.
• Responsible for annual audit checks on leases and tenants, arrears management, tenant and other related lease management functions.
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents.

Job Requirements

• Possess a Degree in Real Estate Management, Business Administration, Accounting, Finance or its equivalent.
• Minimum 4 to 7 years of relevant experience with people management experience.
• Proficient in data analytics and visualization tools such as Tableau and MS Excel.
• Experience working with SAP system and exposure in Real Estate industry will be an added advantage.
• You should be meticulous, diligent, highly organized and have lots of self-initiative. Other key attributes include excellent communication and interpersonal skills.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities

• Responsible for maintenance and operations of assigned buildings.
• Supervise and manage operations of campus facilities, including attending to work requests, site inspections, meetings, and coordination with stakeholders and contractors.
• Ensure administrative processes in the Facilities Management System are completed promptly.
• Assist in troubleshooting and analysis of building operations matters.
• Support exploration and implementation of projects related to sustainability and digitization of building operations.
• Assist in planning and execution of daily operations as assigned by the Reporting Manager

Qualifications

• Relevant Diploma in Engineering, Facilities Management, Estate Management.

Years of Experience

• 3 years of Facilities Management or related experience preferred

Knowledge / Skills (preferred)

• Attended/ Green Mark Accredited Professional (Facilities Management)
• Attended/ Certified Fire Safety Manager
• Attended/ Certified Project Manager
• Attended/ Certified Workplace Safety Management
• Experience with Building Management Systems / Computerized Maintenance Management Systems
• Competent in MS Office applications

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 work days per week, work Tues to Sat and off on Sun and Mon, with normal office working hours.

- Comprehensive on job training and professional guidance provided. Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Job Description

· Handles daily administrative clinic work, tally and check on daily reports.

· Responsible for daily check on stock usage and patch recording or data entry of any differences.

· Responsible for daily check on machine condition and locations.

· Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.

· Check-in customers, record the visits and update customer information on internal database.

· Attend to customers’ enquiries and provide excellent customer service.

· Assist consultants to prepare the sales documents and consent annex.

· Handles booking of appointments, sending appointment reminders via WhatsApp

Requirement

· Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry.

· Good English verbal and written communication skills.

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with Chinese customers.

· Able to handle English and Mandarin speaking customers with proven Customer Service ability.

· An organized person and systematic thinker.

· Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

· Proficient in IT systems.

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Description：

The Access & Identity Management (AIM) team is a critical component of Global Information Security and is responsible for controlling and maintaining secure access across the technology estate. The team ensures that all users have appropriate access to technology systems and resources within the Firm.

The AIM administrator is responsible for user administration functions across all technology platforms and applications, including:

• Managing user accounts, permissions and entitlements in Microsoft Active Directory, Exchange, UNIX, Cloud (Microsoft Azure, AWS, GCP), 350+ business applications and client’s state-of-the-art trading and asset management platform.
• Maintaining appropriate user entitlements throughout the employee lifecycle (Joiners/Movers/Leavers).
• Project work relating to system migrations and onboarding new systems to AIM management.

Requirement：

• Experience performing user administration in a Windows Active Directory environment, and a Microsoft Azure Entra ID.
• Experience in granting NTFS permissions for folders/files in a Windows Distributed File System Environment.
• Experience performing user administration tasks for various in-house and third-party applications.
• Experience in Exchange administration Exchange Admin Center (both ECP, EAC): creating and maintaining mailboxes, distribution lists, contacts and public folders.
• Knowledge of enterprise-level Identity Management systems (e.g. SailPoint IdentityIQ, Okta).
• Experience administering 2FA remote access solutions (e.g RSA, Duo, etc)
• Knowledge of Information Security principles and ability to adhere to SSAE16 and SOX audit requirements pertaining to Identity & Access Management (Role-Based Access Control, access governance, detail-oriented, obtaining and documenting approvals, etc).
• Experience with ticketing/workflow management tools (e.g. ServiceNow, JIRA).
• Basic familiarity with UNIX command-line execution.
• Basic familiarity with PowerShell command in both Office 365 and on-prem Exchange.
• Strong written and verbal communication skills.
• Commitment to excellence and high standards; strong organizational skills; able to manage time, priorities and workload; provide documentation and accountability.
• Work independently and proactively.
• Working hours - No issue with early shift (8am SGT, occasionally 7am), and holiday season coverage

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

The Credit Risk Management Team is part of the Private Bank Credit Operations group. This team monitors JPM Private Bank exposures (including loans, mortgages & derivatives) secured by financial assets, such as equities, fixed income products and other asset types. The functions performed by this team are critical to protecting the bank from potential credit losses.

Working closely with Lending Solutions, the team is also responsible for a wide range of functions such as administration and monitoring of PB Asia credit facilities in line with corporate credit policy, review & monitoring of credit covenants, transaction approval and other special monitoring requirements as well as regulatory reporting.

Job Responsibilities

• Works closely with various Digital Document Services (DDS) backend refiling business stakeholders (Cash Operation) to support APAC Record Retention & Destruction Program.
• Partner with LOB data Owners to identify DDS inventory list and retrieve handover form as per request.
• Review/dispose of documents which have expired past the retention period and due for destruction.
• Undertake Docvault entry governed by DDS evergreen model.
• Perform reconciliation activities with stakeholders and produce internal MIS reports for regular update.
• Liaise with vendors to offsite documents post internal joint review with sign off form/retraction form.
• Establish/update Standard Operational Procedures (SOP) which include control measures and ensure the SOPs are in strict compliance with internal policies as well as governing rules.
• Adhere to all control standards including local regulatory requirements and internal policies.

Qualifications

• Educational Background: Bachelor's degree required.
• Work Experience: Minimum of 1 to 3 years of relevant experience in a middle office or control function within a financial institution.
• Technical Skills: Proficiency in Excel, MS Access, PowerPoint, Sharepoint and Word. Knowledge of automation tools such as Alteryx, Xceptor, and Visio is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to independently drive discussions with stakeholders.
• Adaptability: Ability to thrive in a fast-paced, dynamic, and evolving team environment.
• Transformational Skills: Strong solution-based problem-solving abilities and data analytical skills. Demonstrates critical thinking and attention to detail. Strong project coordination skill to achieve predefined targeted timeline.
• Relevant Experience: Experience in a credit middle office or control function, or other relevant experience in private banking, is a plus.
• Financial Markets Interest: Demonstrated interest in financial markets and an understanding of risk measures.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

CBRE Property Management manages commercial, retail, residential, industrial and hospitality property assets to effectively maximize our clients return on investment and align key property assets with their overall business strategies. We are currently looking for dynamic, highly motivated and independent candidates to join us.

Responsibilities:

• Preparation and tracking of lease documents and licences.
• Keep accurate records of lease agreements, correspondences and other related documents.
• Liaise with various parties such as lawyers and IRAS on lease related matters.
• Oversee and ensure that billing and other financial transactions (such as agency fees, refund of security deposit, tenancy arrears) are followed up timely.
• Organizing events to engage with tenants and improve landlord-tenant relationship.
• Assist with tenants’ queries and be the main point of contact for all lease matters.

Requirement:

• Diploma or above in Business Management, or related discipline.
• Minimum 2 years' experience of leasing administration experience.
• Detail-oriented, well-organized, good communication skills.
• High proficiency in MS Office including Excel, Word, PowerPoint etc.
• Able to commit to 5.5 days.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary
2. Expected salary
3. Notice Period

Administration

• To prepare weekly/monthly meeting documents and minutes.
• Prepare A&P calendar of events, revenue and expenditure. / Work closely with the Placemaking team
• To organize social events & meetings.

Operational Matter s

• Attend to day-to-day requests/feedback from tenants.
• Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services.
• Manage fit-out / reinstatement / A&A works.
• Issuance / approving PTWs.
• Coordinating viewing requests by leasing team.
• Main contact for tenants' requests (deliveries, access,
• visits, air-con extensions, handyman works, etc.)
• Preparing Tenants' circulars / correspondences.
• Prepare & carry out Tenant Survey
• To review, and if necessary, recommend and implement changes to operations procedures.
• To review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability, or effectiveness.
• To set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence.
• To follow up on matters after meetings.
• To set up inspection schedules on defects, cleanliness and other term contract works.
• To liaise with Property Executive (M&E) and tenants on matters related to M&E services.
• To arrange for handling of emergency situations such as power failure, burst pipe, gas leaks etc.
• To review and update Fit Our Guide, Tenants Handbook, SOPs, forms, if necessary.
• To attend meetings with clients, term contractors or any other meetings and to record and put-up minutes.
• To prepare and submit all necessary documents to authorities such as BCA and URA, or any relevant authorities as needed.
• To keep updated records of all warranties.
• To conduct daily checks to ensure that the common areas are maintained like cleaning, landscaping, etc.
• To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc.) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
• To conduct daily checks on common property to ensure their soundness and proper maintenance.
• To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.
• To monitor and furnish regular reports on any intrusions, irregularities, or unsafe practices.
• To set procedures and contact numbers of persons to be contacted for dealing with emergency situations such as burst pipe, fire, power failures, structural damage, etc.

Tenancy Management

• Help coordinate tenant move-ins and move-outs.
• Build positive relationships with co-workers, clients, and tenants.
• Respond to tenants’ needs and maintain positive relationships and high retention levels with all tenants.
• Liaise with tenants on repairs and maintenance works.

Retail Management

• Organize regular tenants’ communication sessions for marketing updates and management of issues.
• Ensure tenants comply with key lease covenants such as permitted use, operating hours, signages, connection to POS, submission of sales data, etc.
• Drive campaigns and space activations.
• Manage social media platforms, websites etc.

Emergency

• To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.
• Reporting & Budgeting
• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Achieve target deliverables for business plans, monthly reports and budgets.
• Attain best value for money outcomes on service contracts and facilities cost services.
• Ensure that a high level of professionalism and customer service are always maintained.
• Ability to work under pressure and meet set timelines.
• Client and tenant’s customer satisfaction.
• Meet standards and audit requirements.

Knowledge/Experience:

• Tertiary qualification with at least 3 years of experience.
• Excellent communication skills to build rapport with tenants, understanding their needs, and resolving conflicts effectively.
• Have a customer-centric approach, prioritizing tenant satisfaction.
• Experience in managing and resolving conflicts, negotiating settlements, and finding win-win solutions will be highly beneficial in this role
• Knowledge of operation, maintenance, fit out practices and related local ordinances.
• Independent with integrity, innovative, proactive, and resourceful.
• Good organization, problem solving and communication (verbal and written) skills.
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

Overview

Our Healthcare Client is seeking a Executive to oversees daily operations, facility management, compliance, safety, vendor coordination, and staff supervision to ensure smooth, efficient healthcare institution operations.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As an Administrative Assistant/ Officer at Knight Frank, you’ll be the key person in supporting both owners/ tenants and team. Reporting to the Site Head, you will facilitate the onboarding of new owners/ tenants, coordinate service requests and maintain an organized filing system. This position is ideal for a proactive individual with excellent interpersonal skills.

What you will be doing:

• Owners/ Tenants Support: Act as the first point of contact for owners and tenants, answering phone calls, handling enquiries and complaints with professionalism.
• Onboarding New Owners/ Tenants: Assist new owners and tenants in the application process for card access, keys, season parking and manage move-in/move-out logistics to ensure a seamless transition into their new homes.
• Service Coordination: Coordinate on-site inspections for Technician and Property Executive to promptly address residents’ service requests.
• Administrative Excellence: Manage petty cash vouchers and facility bookings. Provide administrative support by compiling weekly and monthly submissions for HQ Accounts. Establish and maintain an efficient filing system to streamline documentation and operations. Keep an accurate inventory of office stationery and track equipment maintenance records.

What we’re looking for someone who’s:

• Strong communication and interpersonal skills.
• Positive attitude with a can-do mindset.
• Detail-oriented.
• Proficient in Microsoft Office and comfortable using technology to streamline property management tasks.
• Candidates from property/ facilities management, service industry or Hospitality, Tourism, or Hotel Management will have an added advantage.
• Minimum of 'O' Level or equivalent qualifications.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

• Good staff incentives, time credit, study and exam leave
• 5 days work week
• Nearby Tanjong Pagar MRT

Responsibilities :

• Update and maintain statutory and corporate records required by Companies Act
• Prepare board resolutions and minutes
• Prepare and filing of e-forms (ACRA) and e-stamping of transfer forms
• Ensure compliance with statutory and regulatory requirements
• Ensure compliance with ACRA filing requirements
• Perform any other adhoc duties as assigned

Requirements:

• Sufficient corporate secretarial experiences to be able to handle corporate secretarial works independently
• Able to carry out general admin duties
• Able to multi-task and prioritise work
• Mature, responsible, adaptable, flexible with good work attitude
• Fast learner and resourceful with good logical and analytical thinking skills
• Good communication and interpersonal skills
• Able to work independently
• At least Degree and above
• Minimum1 year relevant experience

Job Description & Requirements

• Responsible for room cleaning, making up rooms with fresh linens, towels, and sheets
• Using disinfectants and other cleaning agents on tubs, counters, toilets, windows, mirrors, and other surfaces in the guestrooms
• Ensure that the room amenities are in good working condition and to report any defects for repair / servicing if required, toiletries, towels etc. are replenished as required
• Re-stocking of the room cleaning trolley
• To attend to guests’ request promptly
• To report on any loss and found items
• Any other duties within reasonable scope as assigned

Job Requirements:

• Secondary / Nitec / Higher Nitec/ Diploma
• Prior experience in room cleaning / general housekeeping would be an added advantage although training will be provided
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request
• Able to maintain a friendly and positive demeanour
• Team player with the ability to work with minimum supervision
• Willing and able to perform shift duties
• Able to work on weekend and during public holidays
• Able to adhere to standard operating procedures / policies on workplace safety

Job Description & Requirements

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanour.
• A team player with the ability to work with minimum supervision.
• Willing and able to perform 9 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

Job Description:

Making reservations for customers based on their various requirements and budgetary allowances.

Ensure all information pertaining to reservations is properly entered into the system on a timely manner.

Assist to check on room availability.

Process and monitor advance deposits/prepayment on reservations.

Prepare invoices and sending confirmation details to customers.

Help to maximise room sales by up-selling.

Manage group reservation and rooming list.

Other ad hoc duties/projects assigned by the Manager

Job requirements:

Attained minimum NITEC or higher qualification.

Preferably have working experiences in the hospitality or travel industry.

Possess good written and verbal communication skills.

Able to multi-task and time-management, with the ability to prioritize tasks.

Knowledge of using Opera Cloud PMS will be an added advantage.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Business Support Executive at Knight Frank, you’ll be at the heart of our operations, working closely with the Managing Director to keep things running smoothly. From managing schedules and creating impactful presentations to coordinating key business activities, this role offers you the opportunity to showcase your organizational skills and be a pivotal part of our success.

What you will be doing:

• Provide comprehensive administrative assistance to the Managing Director, including managing appointments, organizing meetings, preparing expense claims, and generating reports.
• Create compelling fee proposals, PowerPoint presentations, and materials for tender interviews, ensuring professionalism and impact.
• Prepare detailed reports and polished presentation materials for board meetings, while recording accurate meeting minutes for timely distribution.
• Coordinate and prepare requests, review documents for accuracy and compliance, and efficiently manage Managing Agent agreements and other administrative tasks.
• Handle incoming correspondence, including emails and calls, responding or redirecting inquiries as necessary.
• Assist with various tasks as assigned by the Managing Director to ensure the seamless execution of day-to-day operations.

We’re looking for someone who’s:

• Able to manage multiple priorities efficiently and with attention to detail.
• Has excellent verbal and written communication skills to interact effectively with stakeholders.
• Proficient in Microsoft Office, especially PowerPoint, Word, and Excel, with the ability to learn new tools quickly.
• Demonstrates initiative in problem-solving and takes ownership of assigned responsibilities.
• Meticulous in reviewing documents and ensuring accuracy in all deliverables.
• Thrives in a dynamic environment and can seamlessly manage ad-hoc duties.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

About the Role

The Employer Branding and Talent Attraction Manager will play a key role in driving organizational wide Talent Attraction (TA) strategies, programs and initiatives across Asia, to attract, hire and build a sustainable pipeline of external candidates for current and future roles to support the growth of the company. To be successful, you will need to proactively understand the key business drivers affecting respective functions' manpower plans and translate them into impactful TA strategies and tactical plans in meeting the hiring needs.

Key Responsibilities:

Talent Attraction Strategy

• Develop and implement effective talent acquisition strategies to attract top talent and strengthen the employer’s branding and candidate’s hiring experience
• Stay updated on talent trends and competitor practices
• Regularly provide recruitment trends, analysis and market intelligence to stakeholders and HR Business Partners
• Oversee all relevant IT applications for regional Talent Acquisition and Employment Branding
• Recruitment Process Management
• Lead and manage the end-to-end recruitment process, including sourcing, screening, interviewing and onboarding of executive roles in the region within the budget
• Collaborate with hiring managers to understand their staffing needs and provide expert advice on talent attraction best practices
• Recommend appropriate assessment tools and methodologies to enhance quality hires
• Ensure a positive candidate experience by providing timely feedback and maintaining clear communication throughout the recruitment process

Employer Branding

• Define, build and maintain a strong employer brand strategy informed by data, identify resources to achieve our goals, and refine our employer value proposition for the talent segments we seek to attract
• Collaborate with Marketing, HR teams and internal stakeholders across the region and for each market to strengthen the brand image of the organization and to ensure a consistent brand strategies
• Utilize social media, job boards and other platforms to promote job openings and engage with potential candidates
• Participate and engage with educational partners, design and implement events to elevate the attraction of the organization as Employer of Choice.

People and Vendor Management

• Guide team members across the region to enhance their skills and competencies as well as fostering a culture of continuous improvement about our hiring methods, process and experience
• Initiate, maintain, and expand contracts with relevant external parties
• Work with procurement on new contracts and provide advice on specialized partners
• Metrics and Analysis
• Monitor and analyze recruitment metrics to measure the effectiveness of talent attraction strategies and make data driven improvements
• Analyze expenses and propose a budget based on strategy
• Review process to ensure compliant, effective and legal approved messaging while maximizing budgeted spend

Qualifications

• Bachelor’s Degree in Business, Marketing, Human Resources or related field
• At least 5-8 years of experience in recruitment with a minimum of 2 years of experience in Employer Branding at the regional level across Asia
• Excellent track record in leveraging LinkedIn HEP
• Good understanding and experience in local practices, regulations, and strategies within Asia