As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

Nacos Marine Singapore Pte Ltd is looking for Customer Support Specialist, Customer Delivery for Automation & Navigation to join our team.

The location is Pandan Crescent, Singapore.

About the position:

As a Customer Support Specialist your primary responsibility is to handle and resolve customer inquiries, complaints, and support requests through various communication channels, such as phone calls, emails, and live chat. You will be the main point of contact for customers seeking assistance. It is your responsibility to gather and prepare information for the service teams to enable them to diagnose technical issues and provide solutions or escalate complex problems to higher-level support teams. Your objective is to help ensure timely and effective resolution of technical issues, maintain customer satisfaction and promote a positive experience with the ANCS brand.

In this position, your work will focus on these responsibilities:

• Respond to customer inquiries:

o Receive and respond to customer inquiries, complaints, and support requests via online services, phone, email or live chat promptly and professionally.

o Provide responses to all enquiries entering through CSC with satisfactory time limit, then forward to the service teams or o to other relevant teams of the organizations

o Handle customer cases with empathy, professionalism, and a customer-centric approach, aiming to de-escalate situations and reach satisfactory resolutions

• Ensure customer satisfaction:

o Foster a positive and customer-centric approach in all interactions, demonstrating patience, empathy, and professionalism.

o Strive to meet or exceed customer expectations by delivering exceptional service

• Troubleshooting:

o Understand customer concerns, clarifying the root cause of problems and enable the service or higher-level support teams to provide appropriate solutions in a timely and efficient manner

• Data Collection / Data Maintenance:

o Gather the relevant data from various sources such as the customer, company own databases or internal support teams

o Maintain customer related master data like accounts, contacts, installations and equipment.

o Request needed modifications beyond own authority from global master data stakeholders

• Documentation:

o Ensure proper documentation for all transactions, adhering to company policies and procedures

o Register all enquiries (as tickets)

o Verify customers contacting ANCS

• Stay updated on product knowledge:

o Keep abreast of product features, updates, and enhancements to effectively address customer inquiries and provide accurate information

• Identify opportunities for improvement:

o Identify patterns or trends in customer issues and provide feedback to management for process improvements

o Liaise with various internal departments, such as product development, sales, and operations, to obtain information, seek assistance, or provide feedback on customer concerns and recurring issues

To be successful in this role, you should have:

• “O” Levels/ diploma or equivalent; bachelor's degree in engineering is a plus.

• Min 1 year experience in customer support, call center, or help desk roles is preferred

• Strong verbal and written communication skills

• Basic technical knowledge to address common customer inquiries

• Strong problem solving skills with a pragmatic approach

• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment

• Strong teamwork and collaboration skills to work effectively with internal teams

• Customer service-oriented mindset with a focus on delivering high-quality support

• Patience and composure in handling challenging customer interactions

• Flexibility to work including evenings, weekends, and holidays if required

It's a plus if you:

• are proficient in using ticketing systems, CRM software, and other customer support tools

• are frequent SAP user

• know MS Office inside out

• are familiar with the maritime business and regulatory environment

• have knowledge of the ANCS product portfolio

Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim

Talent Acquisition Partner

Email: [email protected]

About the Role

As the Global Product and Marketing Manager PreFab, you’ll be part of a motivated global team advancing Prefabrication (PreFab), Modular, and Offsite (PMO) solutions. You will shape the global product portfolio and lead marketing strategies to drive innovation, efficiency, and sustainability in construction.

We leverage advanced technologies within the ARDEX Group to deliver rapid solutions for factory production environments. Our expertise includes waterproofing, floor and wall systems, construction adhesives, membranes, and more. Our customers include prefabricated element manufacturers, modular builders, bathroom pod manufacturers and marine and offshore companies.

Key Responsibilities

• Develop and execute global product and marketing strategies for PMO applications.
• Optimize product portfolios for specific customer segments, supporting ideation to launch.
• Create compelling value propositions and conduct market analysis.
• Collaborate with regional teams to implement global marketing strategies.
• Support sales with tools, training, and customer engagement.
• Lead international projects and work with stakeholders to streamline offerings.

Qualifications

• 5+ years of international B2B product management experience, with significant exposure to the construction industry. Experience with PreFab and related topics is a plus.
• Master’s degree in Business, Engineering, or related fields.
• Proven project management skills with a strong customer focus.
• Excellent communication, intercultural competence, and proficiency in MS Office.
• Fluent in German and English; additional languages are a plus.
• Willingness to travel globally.

Join us to shape the future of prefabrication and offsite solutions globally!

Working location: 7 Eunos Ave 8A Singapore 409460.

We regret that only shortlisted candidates will be notified.

As a member of the QA team, you will support the team in the implementation of the Company Wide Quality Strategy to exceed customer expectations for product quality, logistics and cost. You are responsible to support A & One’s best-in-class quality assurance and controls management systems. You are required to deliver on all required key performance indicators and drive continuous improvement across all quality functions to achieve operational excellence.

1. Manage the entire customer lifecycle, serving as customers key account managers from the first touchpoint to on-time delivery.

2. Provide technical support in sales presentations, briefings, product demonstrations.

3. Participate in monthly sales team reviews to update on the learnings and challenges.

4. Conduct pre-sales and/or post-sales technical consulting activities.

5. Coordinate client needs with various internal resources and teams.

6. Stay up to date on technology news, including trends, product roadmaps, market conditions, etc.

7. Achieve sales objectives and identify business opportunities.

8. Develop relationships with new prospects by leveraging personal and business networks.

9. Responsible for answering sales inquiries from both local and international sales markets.

10. Lead technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities.

11. Present project status internally and leads communication between the project team and its stakeholders.

12. Target the right clients, grow quality pipeline, win profitable deals and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value.

13. Manage sales campaigns for top opportunities in the precision engineering domain and will be responsible for day-to-day campaign management, with emphasis on opportunity qualification, win strategy definition/execution, proposal development, orals presentation, and support of contract negotiations.

14. Act as point of contact for resolution and escalation of all key items with the client and internally.

15. Provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.

16. Collaborate with operations department and other cross-functional teams to ensure on-time delivery and zero defects to achieve 100% customer satisfaction

Requirements

Education

· Min Diploma/Degree in Mechanical, Electrical, Electronics, or Chemical Engineering

Mandatory Experience

· 3 to 5 years of quality management experience in precision engineering, contract manufacturing of complex semiconductor equipment, or wafer fab environment.

· Proficiency and knowledge in CMM Programming, measurement and calibration equipment

· Knowledge of quality systems

· Knowledge and Experience in Surface Treatment

· Experience in writing non-conformance and corrective actions reports (e.g. 8D, F23, NCR) for customers

· Experience in the processes and report writing for New Product Introduction (NPI), Prototype and First Article (FA)

· Enjoys solving complex challenges with exceptional internal and cross departmental team communication and management experience

· Proficiency in both English and Chinese to write, communicate and translate amongst non-English speaking team members

Good to Have

· Experience in using Microsoft Enterprise Resource Planning System Navision

· Basic understanding of precision engineering product drawings, blueprints and treatment specifications.

Job Description & Requirements

Job Summary: The Product Director is a senior leadership role responsible for shaping and executing the product strategy of an organization. This position plays a pivotal role in defining, planning, and overseeing the development of products that meet customer needs, drive business growth, and align with the company's strategic goals. The Product Director typically reports to the Chief Product Officer or another executive leader.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the company's overall objectives.
Define and communicate product goals, key performance indicators (KPIs), and success metrics.

2. Market Research:Conduct market research to understand customer needs, market trends, and competitive landscapes.
Use insights to inform product development and enhancement decisions.

3. Product Roadmap:Create and manage a comprehensive product roadmap outlining short-term and long-term development plans.
Prioritize features and enhancements based on customer feedback, business value, and market dynamics.

4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
Create clear product specifications, user stories, and acceptance criteria.

5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
Ensure that the product is developed on time, within scope, and meets quality standards.

6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
Validate design decisions based on user feedback and usability testing.

7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
Address and prioritize issues and defects.

8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
Monitor product performance and gather user feedback after launch.

9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
Continuously monitor KPIs and adapt the product strategy as necessary.

10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.

2. Experience: A minimum of 5-8 years of experience in product management, with a proven track record of successful product launches and improvements, is typically required.

3. Market Knowledge: Strong understanding of the market, target audience, and industry trends relevant to the product.

4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).

5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.

6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: strong analytical and problem-solving abilities to address product challenges and make strategic decisions.

8. Leadership: Effective leadership and project management skills to guide the product development process.

9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.

10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Director is instrumental in driving the success of the organization's products, from concept to launch and beyond. They are responsible for shaping the product strategy, overseeing development, and optimizing performance to meet business objectives and customer satisfaction.

Responsibilities:

· Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.

· Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.

· Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.

· Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.

· Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.

· Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.

· Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.

· Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.

· Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

· Bachelor's degree in a relevant field; MBA or advanced degree is a plus.

· Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.

· Strong understanding of user-centered design principles and the ability to translate user needs into product features.

· Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

· Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

· Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.

· Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.

· Proficiency in using product management tools and software.

· Leadership qualities and the ability to motivate and inspire cross-functional teams.

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Summary

This TS&D specialist will play a key technical role in supporting the growth of the business under Packaging and Specialty Plastics of the Dow Chemical Company in different countries of SEA. The role is to be part of Dow’s cutting-edge technology development and resolve current and future scientific difficulties in material science.

Key responsibilities

1. Provide technical solutions

• Focus on client-side application development and technical support.
• Propose solutions to resolve internal and external technical issues related to the Packaging and Specialty Plastics business.
• Identify gaps of existing products and technology, help develop new products by working closely with R&D experts.

2. Interface with Customers

• Cultivate and maintain customer intimacy by interacting with customers on a regular basis. Work closely with sales counterparts to develop and solidify relationships with customers.
• Responsibilities include: visit customers, provide technical consultation and troubleshooting advice, coordinate test samples and results, documentation, technical presentation and lab results analysis.

Experience qualifications

• Master’s degree or above who graduate in 2024 or 2025, Major in Polymer Science and Engineering, Material Science, Chemistry, Chemical Engineering or other relevant disciplines.
• Proven track record of customer issue resolving and technical troubleshooting.
• Fundamental understanding in the general area of polymer science and engineering, e.g. polymer chemistry, polymer physics, polymer processing and rheology, polymer characterization etc.
• Research Experience on plastic film or sheet formulation, process and application in packaging materials will be preferred.
• This role requires good English reading, writing and speaking. Chinese and Bahasa capability is a plus.

Soft skills qualifications

• Self motivated, proactive and confident. Possesses customer-oriented mentality. Can-do attitude.
• Can drive a project from beginning to the end under proposed time frame. Can set timeline and prioritize multiple projects.
• Strong interpersonal skills. Work comfortably in a team setting. Able to motivate and positively influence team members.
• Good writing and presentation skills.
• Travel about 30% of work time.

Dow will assist candidate to apply Singapore Work Pass if required but result subjects to Singapore MoM's review.

What You Can Expect To Work on:

1. Live Product Operations:

• Assist with the ideation and execution of live events and campaigns to boost player engagement, retention, and monetization.
• Support the Live Ops team in maintaining and optimizing ongoing game initiatives.

2. Product Analysis

• Gather and analyze feedback from the community to inform product improvements.
• Collaborate with the Product Team to prioritize features and enhancements based on community insights.
• Monitor community sentiment and gaming trends to provide actionable insights.

3. Market Research and Partnerships:

• Conduct research on Chinese gaming studios to identify partnership opportunities.
• Build outreach strategies and maintain communication with potential partners in the Chinese gaming market.
• Stay up-to-date on trends and developments in the gaming industry, particularly in the Chinese market.

What You Need to Succeed:

• Bachelor's degree in a related field (Business, Marketing, Engineering) or at least 2-3 years of experience in product management within the gaming space.
• Good analytical skills with the ability to interpret quantitative data and metrics.
• Excellent English and Mandarin written and verbal communication skills, as you will be liaising with Chinese gaming studios.
• A proactive, agile, and goal-driven mindset.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a collaborative team.
• Must be passionate about gaming. Interest in web3 is an added plus.

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolve
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and financial trends that is web3 and blockchain
• Flat Organisation. Our team is a community, we work together as a team from all levels in a true decentralised spirit

Job Summary:

• Location: Jurong east (7mins from MRT)
• Working hours: 8am-5.30pm
• Work days: 5 Days - Mon to Fri
• Salary range: up to 3.2k (depends on experience, training will be provided)
• Benefits: Basic + Comms + AL

Key Responsibilities:

1. End-to-end Recruitment:

• Develop and implement effective recruitment strategies to attract and retain a diverse talent pool.
• Utilize various sourcing channels, such as job portals, social media, and networking events, to reach potential candidates.
• Conduct thorough screening of applications and resumes to shortlist candidates who meet job requirements.

2. Candidate Engagement:

• Build and maintain positive relationships with candidates throughout the recruitment process.
• Ensure a positive recruitment experience for candidates through clear communication and timely feedback.

3. Collaboration and Stakeholder Management:

• Partner with internal departments to understand specific staffing needs and develop accurate job descriptions.
• Provide guidance to Business Developments on recruitment best practices and selection techniques.

4. Compliance and Reporting:

• Ensure compliance with TAFEP guidelines and other relevant employment regulations throughout the recruitment cycle.
• Maintain accurate records of candidate progress and recruitment metrics for reporting and analysis purposes.

5. Employer Branding:

• Actively promote MCI as an employer of choice through social media, career fairs, and other outreach channels.
• Assist in creating compelling job advertisements that reflect MCI’s values and organizational culture.
• Gather and analyse feedback from candidates and new hires to continually enhance the recruitment process.

6. Company’s expectations

• Since this is a sales-driven role, Talent Acquisitions are expected to meet the monthly sales KPIs established for them by the organization.

Qualifications:

• Educational Qualifications: Candidates should possess at least a diploma, preferably in human resources or business-related fields. Candidates with degrees in these fields are welcome.
• Communication and Interpersonal Skills: Candidates should have strong communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization.
• Technical Skills: Some proficiency in using applicant tracking systems (ATS) and other recruitment software is beneficial.
• Organizational Skills: Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively, are essential for this role.
• Sales-Driven Orientation: Candidates should have a results-driven approach, with a commitment to meeting the company’s targets and expectations. This role requires a focus on achieving performance objectives aligned with company goals.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Meranti Power Pte Ltd, a fully owned subsidiary of Energy Market Authority, is continuing to recruit additional new staff to manage and operate the new power generation stations on Jurong Island. We are inviting applicants for the position of Senior Cybersecurity Specialist who shall report to the Chief Cybersecurity. The scope and requirements are as follows:

We are seeking a skilled Senior Cybersecurity Specialist with 4-5 years of experience to manage vulnerability management, cybersecurity exercises, governance/risk/compliance (GRC), security monitoring and analysis, and incident response. The successful candidate will play a crucial role in safeguarding our systems by identifying and mitigating threats, managing security incidents, and ensuring the continual enhancement of our security infrastructure.

Roles & Responsibilities

• Manage security incident responses, including investigations and remediation actions.
• Support incident response efforts and handle additional assigned tasks.
• Oversee security audits and conduct gap analysis.
• Manage and review IT & OT projects, including solutions and vendor performance.
• Manage vendors and contractors.
• Possess strong expertise in Network Security (Firewalls, IDS/IPS, Switches, Routers, VPN) and Servers (Physical/Virtual).
• Oversee the Incident Response Plan (IRP), Disaster Recovery Plan (DRP), Business Continuity Plan (BCP), and Cyber Crisis Plan (CCP).
• Provide independent IT and cyber risk management guidance to business, technical, and operations teams for secure technology implementations.
• Recommend enhancements to MP’s cybersecurity posture.
• Partner with risk owners to proactively manage risks and reduce the impact of incidents, breaches, or non-compliance.
• Track and oversee the patch management process.
• Ensure Technology conducts risk assessments and implements a secure System Development Life Cycle (SDLC).
• Develop and maintain cybersecurity and IT risk management policies, standards, third-party vendor management, and system criticality frameworks to ensure effective IT risk compliance and cyber defense.
• Identify and assess technology risks in projects, ensuring business/technology units implement effective controls to mitigate risks from change requests, new initiatives, and processes.
• Identify and assess emerging risks, working with stakeholders to devise effective mitigating controls.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity or a related field
• Minimum of 4-5 years of experience in information technology and cybersecurity.
• Able to perform 24/7 standby.
• In-depth knowledge of cybersecurity technologies, tools, and best practices.
• Strong understanding of regulatory requirements and industry standards.
• Excellent communication and interpersonal skills.
• Self-motivated, results focused and willing to work under tight timelines with different stakeholders
• Ability to write good reports and prepare presentation materials.
• Able to work independently as well as in team settings.
• Certified GCIH & CISSP (Optional).
• Willing to work in Jurong Island. (Morning transportation pick-up points available at different parts of Singapore.)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Job Descriptions:

• Develop the product roadmaps for all digital products (inclusive AI/ML) and IT projects/products based on company’s vision, mission, and core values.
• Develop business case and perform market segmentation
• Plan and drive productization of digital products from pilot, develop go-to-market strategy and pricing plans, product launch, marketing, and scale up
• Perform market and user research to support design of digital products.
• Work with internal and external stakeholders to translate business requirements into technical specifications.
• Lead overall design, solutioning, and delivery of the digital products.
• Develop and monitor product KPIs (e.g maximise revenues, increase user traction, drive adoption and usage)
• Perform data mining, analytics and visualizations to gain insights on the performance of AI/ML products and make management recommendations.
• Drive all project management activities and oversee entire lifecycle of digital products from conceptualization to deployment and continuous improvement.
• Plan and drive all UAT activities of the digital products.

Job Requirements:

• Bachelor's or Master’s degree in Computer Science, Engineering, Business Administration, or related field.
• 4-5 years experience in product management, with a strong focus on digital products, AI/ML, and IT projects/products.
• Strong understanding of AI/ML product development, data analytics, and performance tracking.
• Strong problem-solving abilities and analytical skills to drive product innovation and continuous improvement.
• Ability to work in a fast-paced, dynamic environment while balancing multiple projects and priorities.

About The Role

Zero-Error Systems (ZES) is seeking a Product Engineer to join our team and help us revolutionize the industry. As a Product Engineer, you will join a team of specialised engineers to design, verify, test, and operationalise our System-on-Module (SoM) products by using high-performance Field Programmable Gate Arrays (FPGA) SoC devices.

Key Responsibilities

• Work closely with the product development team, and be involved in the FPGA product development lifecycle including system design, IP development, testing, application-use case, and production
• Contribute to the full design methodology (from front-end to back-end) based on FPGA, including the design of customized circuits/Intellectual Properties (IPs)/systems and the configuration/programming of macro-IPs (e.g, ARM cores, and communication interfaces) within FPGA cores
• Create and review the test programs to support and validate the FPGA product development
• Support the FPGA design upgrade
• Maintain and provide good documentation for the FPGA product development
• Any other duties assigned

Key Requirements

• Degree holder (Electrical/Electronics/Computer) with minimum 2 years of relevant working experience in FPGA hardware such as Xilinx or Altera
• Good knowledge of Verilog register-transfer-logic design and hardware functional verification concepts/test methodology is desirable.
• Hands-on experience in FPGA development tools such as AMD/Xilinx VivadoExperience in digital design and embedded software development using FPGA will have added advantage.
• Comfortable in Linux environment, and programming skills/experience in C/C++ are preferred.
• Good problem solving and failure analysis skills
• Good team player and results-oriented
• Excellent communication skills

Measures of Performance

• FPGA Platform - Setup/Installation/Maintenance of an FPGA platform to support the product development
• Hardware/Software Validation - Together with the team, qualify/quantity the performance/functional of the FPGA products, including Hardware/Software co-design
• Product Demonstration - Together with the team, demonstrate the application use-case for the FPGA products

For interested candidates, please forward your resume to ZES HR at [email protected]

Key Responsibilities

• Plan, devise marketing tactics and strategies for the different prospective customers at all phases of our buying funnel (Attention, Interest, Desire and Action);
• Collaborate with product team to develop product positioning and messaging that resonate with our target buyer personas;
• Provide support in the launching of product releases and facilitation of cross-functional implementation of launches;
• Understand and support our sales channels; train them on the problems we solve for our buyers and users;
• Design and develop internal and external marketing tools/collateral and work with various teams on implementing such materials
• Assist with reporting and performance analysis of all digital marketing campaigns;
• Create, implement & manage user acquisition experiments.
• Manage a suite of digital marketing tools to determine efficacy of campaigns
• Recommend tools, technologies and processes that will scale marketing efforts and lead to impactful growth hacks;
• Conduct competitive analysis of industry and keep track of upcoming/existing competitors and their offering
• Keep abreast with the emerging trends and technologies in the digital marketing
• Identify and implement methods to nurture both prospective and active customers through automated workflows in CRM systems and other marketing automation platforms
• Key metrics to measure progress
  - Revenue growth from new business and accounts involved
  - Development of product marketing materials
  - Closing rate using new strategic sales decks
  - Adoption of materials used by sales / account management teams

• Comfortable with numbers/metrics and displays strong analytical skills
• 1-3 years experience into product marketing and knowledge of ad-tech/digital marketing
• Create high-quality, engaging, and informative content for various channels such as blog posts, white papers, case studies, eBooks, social media, help centre, and email marketing campaigns.
• Research and analyse industry trends and use the insights to create content that positions our AdTech solutions as the go-to solution for our target audience.
• Collaborate with internal teams, including product, sales, and marketing to create content that aligns with our brand messaging and business objectives.
• Edit and proofread content created by others to ensure it meets our high standards of quality.
• Optimize content for SEO to ensure it is discoverable and ranks well in search engines.
• Manage our content calendar to ensure a steady stream of content is being published.
• Passionate about digital marketing and has a good understanding/appreciation of the Web, technology, media and advertising field;
• Demonstrates commitment to quality sales and customer service
• Has exceptional interpersonal and communication skills
• Strong attention to details;
• Self-starter, takes initiative and is able to prioritize and handle multiple tasks allocated;
• Able to work under pressure in a dynamic, ever-changing priorities and fast-paced environment;
• Good knowledge and interest in latest industry trends, technology solutions and best practices;
• Good command of written and communication in English; Additional Asian language will be advantage

• Cross-country colleagues to work with different cultures and people.
• Good insurance coverage and dental benefits.
• Personal development fund to grow.
• Ample opportunities to grow. You get to propose your own ideas and see it through
• Work with passionate, talented and driven colleagues who get things done!
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing
• Quarterly recognition program and long service reward.
• Career growth and personal development scheme.

About Sunningdale

Sunningdale Tech Ltd is a leading manufacturer of precision plastic components. The Group provides one-stop, turnkey plastic solutions, with capabilities ranging from product & mould designs, mould fabrication, injection moulding, complementary finishings, through to the precision assembly of complete products.

Boasting a total factory space of more than 4 million sq feet, with more than 1,000 injection moulding machines and a tooling capacity of 2,000 moulds per year, Sunningdale Tech is focusing on serving four key business segments – Automotive/Aerospace, Consumer/IT, Healthcare and Tooling.

With manufacturing facilities across Singapore, Malaysia (Johor, Penang), China (Tianjin, Shanghai, Suzhou, Zhongshan, Guangzhou, and Chuzhou), Latvia (Riga), Mexico (Guadalajara), North America (Phoenix), India (Chennai), Thailand (Rayong), and Indonesia (Batam), Sunningdale Tech is strategically positioned to target and capture opportunities in diverse business sectors globally.

As an industry leader with deep engineering expertise and experience, Sunningdale Tech is driven to solve your challenges by applying our advanced capabilities & leading technology in ways that benefit you. We’re ready to provide solutions at every step of the process to reduce lead time and add value for customers, while maintaining our excellent quality. Beyond that, we build on our strong foundations to think out of the box and apply relevant new possibilities for your complex engineering problems. Customers can trust us to constantly solve challenges to meet their needs, and apply new ideas for better outcomes.

Responsibilities:

• Oversee daily operation of respective production requirements such as line productivity, efficiency quality yield and machine utilisation
• Maintain process control and carry out routine check verification and repair work
• Carry out periodic and preventive maintenance programs on both hardware and system software
• Maintain records of maintenance programs including plant equipment such as air compressor vacuum pump transformer and etc
• Assist Engineer in maintaining list of spare parts through timely reviewing to ensure minimum disruption to the production operation
• Ensure production operation meets the company’s quality policy and objectives and comply with customer requirements
• Assist Process Engineer in executing continuous improvement plan to attain cost reduction program for customer and to meet company’s goals
• Assist Production Supervisor in initiating action to prevent occurrence of product non-conformity
  Assist and execute the implementation of product non-conformity solution
• Raise safety awareness in assembly area
• Promote and cultivate good housekeeping behaviors in assembly area
• Take reasonable care of workplace health and safety; abide by all EHS policies and procedures; cooperate with Management and colleagues in EHS initiatives

Requirements:

• NITEC or Diploma in Mechanical Engineering or equivalent
• No Experience required. Training provided
• Willing to work 12 hours rotating shift

The above statements reflect the general tasks, duties, activities and/or responsibilities necessary to describe this position and is not intended to set forth all of the specific requirements of the job. These job duties/responsibilities may change or vary in response to business needs.

Only shortlisted candidates will be notified

Sunningdale Tech is an equal opportunity employer – we believe that a diverse and inclusive workforce will cultivate a vibrant, productive and innovative workplace where all employees are truly respected and valued.

All qualified applicants shall be considered for employment regardless of age, race, gender, gender identity, religion, marital status, medical condition, mental or physical disability, national origin, political and/or third party affiliation or veteran status. All offers of employment shall be conditioned upon successful completion of background checks, valid work passes and medical screenings, as applicable and/or mandated by law, and subject to the applicable local laws and regulations.

Responsibilities:

• Industrial Trends & Insights: Analyze market trends, data, and customer insights to generate ideas for NPD.
• Product Positioning: Define competitive positioning and unique selling propositions (USP).
• NPD Leadership: Oversee the entire NPD process, from concept to completion, including reformulations.
• Cross-functional Collaboration: Lead efforts with Regulatory, Marketing, Supply Chain, Manufacturers, R&D, and Quality for timely product delivery.
• Supplier Liaison: Source and coordinate with contract manufacturers and formulators; serve as the main contact for NPD discussions.
• Formula & Compliance: Review formulations and ensure ingredient/design compliance with regulations.
• Product Testing: Ensure understanding of product challenge tests, stability, and compatibility studies.
• Costing & Pricing: Research market prices, generate product costing, and propose pricing.
• Product Introduction: Conduct product training for marketing teams and sales leaders.
• Post-launch Management: Analyze product performance, manage feedback, and provide technical responses.
• CAPA Response: Address corrective and preventive actions raised by Quality.
• Standard Procedures: Contribute to and implement standard procedures aligned with industry and QMS standards.
• Other Duties: Perform additional tasks and projects to meet company goals.

Requirements:

• Degree in Cosmetics, Chemistry, or a related field.
• Minimum of 2 years of working experience in product development or management within the cosmetics or skincare industry.
• Preferred Candidates with an interest in marketing within beauty, skincare, personal care, or similar industries is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Background: As part of the RSK Group, with over 15,000 specialists globally, the RSK Digital Water team is to support the company’s expansion in Asia with specific and targeted solutions in the water industry. The team focuses on bringing innovative technologies in data analytics and remote monitoring for the Asia water market. To support this, RSK Digital Water is seeking a Digital Water Systems Specialist to join our team and drive digital transformation of water and wastewater infrastructure.

Role Description: The successful candidate will advise, develop and implement cutting-edge digital water solutions, leveraging IoT technologies, machine learning, and data analytics to optimise water management systems. This role requires a balance of technical expertise and knowledge of key technologies, suppliers, and implementation strategies. The role will be expected to deliver projects both internally for RSK and externally with clients, with the ability to engage with various stakeholders in the water management sector. These skills align with the core services of the RSK Digital Water team, in digital advisory services, data analytics services and IoT implementation. The role will report directly into the Head of Digital Water working in partnership with peers such as Data Engineers, Business Development Leads and Business Analysts.

The role is based in Singapore, with project and engagement work required across Asia and globally where required. Whilst some work is deliverable remotely, it is preferable for the role to conduct in-person meetings where possible and travel would be required on a project-by-project basis.

Key Responsibilities:

• Collaborate with water utility professionals, engineers, and administrators to identify and implement smart water technologies.
• Grow our project pipeline through business development activities in the water sector
• Develop data analytics pipelines for collecting, processing, and visualising water data to provide actionable insights.
• Plan large-scale IoT sensor networks to support urban water management systems.
• Lead efforts to integrate smart technology into existing water and wastewater infrastructure, improving operational efficiency and resilience.
• Work collaboratively with team members, including internal, external and academic teams in data collection, analysis, and technology deployment.
• Communicate technical insights effectively to diverse audiences, including both technical and non-technical stakeholders.

Requirements:

• Experience developing and deploying IoT sensors, machine learning models, and data visualisation tools in water management contexts.
• Understanding of water lifecycle processes from treatment and distribution.
• Proficient in Python and cloud platforms, with familiarity in SQL, MATLAB, and other relevant tools.
• Strong problem-solving abilities with a focus on multi-system analysis in urban water systems.
• Excellent communication skills and experience working with cross-functional teams in research and operational settings.
• Fluent verbal and written English skills

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

What you will do:

• Drive growth as part of the Global Biopharma services and solutions team. Meet or exceed sales targets assigned via direct sales activities with customers, and by collaborating with other sales team members, service sales/alliance managers, and technical specialists
• Manage a sales funnel; grow the funnel through customer interactions and cross-functional collaboration. Update opportunities as they progress through the funnel. Ensure regular health and upkeep of the funnel
• Analyze and articulate customer and market needs, prospecting all categories of NAT customers from translational discovery, PD to manufacturing including CMOs, developing deep relationships with key customers and managing opportunities in collaboration with the sales organization to meet and exceed sales goals
• Consult and gain credibility with customers on the appropriate solutions to propose when moving between research through clinical to marketed applications

Who you are:

• BSc. in a Life Sciences discipline is required. A Ph.D. and strong nanoparticle formulation or cell/molecular biology with multiple years of experience in a commercial role in the biotechnology industry
• Demonstrated ability to work directly with Customer at all levels within the organization from Process Development scientist to CEO, CFO.
• Demonstrated superior problem solving and interpersonal and account management skills in a commercial environment
• Proven track record in successfully leading, negotiating and executing complex deals concerning intellectual property assets, with the capability to provide deal summaries and drafting term sheets for exclusive license agreements
• Demonstrated aptitude towards workflow selling and proven experience selling services with long sales cycles

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Travel 50% of the time

It would be a plus if you also possess previous experience in:

• Selling Biotech/Biopharm services and or other contract manufacturing services
• PhD or advanced degree in nanoparticle technologies

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

We are seeking a highly skilled Automotive Cybersecurity Specialist to join our team. The ideal candidate will be responsible for ensuring the security of our automotive systems and protecting them from cyber threats. This role involves working closely with cross-functional teams to design, implement, and maintain robust cybersecurity measures for our automotive products.

Key Responsibilities:

Technical Proficiency:

• Develop and implement security measures for automotive systems, including CAN (Controller Area Network) and Ethernet networks.
• Conduct vulnerability assessments and penetration testing on automotive systems to identify and mitigate security risks.
• Utilize security tools and technologies such as SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention Systems), and firewalls.

Knowledge of Automotive Cybersecurity Standards:

• Ensure compliance with automotive cybersecurity standards such as ISO/SAE 21434 and UNECE WP.29.
• Stay updated with the latest developments in automotive cybersecurity regulations and best practices.

Risk Management:

• Identify, assess, and mitigate cybersecurity risks specific to automotive systems.
• Develop and implement risk management strategies tailored to the automotive industry.

Security Architecture and Design:

• Design and implement secure architectures for automotive systems, including in-vehicle networks and connected vehicle infrastructure.
• Collaborate with engineering teams to integrate security into the design and development of automotive products.

Communication and Collaboration:

• Work closely with cross-functional teams, including engineering, IT, and compliance, to ensure the security of automotive systems.
• Communicate complex cybersecurity concepts to non-technical stakeholders.

Continuous Learning and Adaptability:

• Stay updated with the latest trends and threats in automotive cybersecurity.
• Pursue relevant certifications such as CISSP, CISM, or CEH, with a focus on automotive cybersecurity.

Analytical and Problem-Solving Skills:

• Analyze and resolve security issues in automotive systems.
• Think critically and make informed decisions under pressure.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field.
• Proven experience in automotive cybersecurity or a related field.
• Strong understanding of automotive systems and networks, including CAN and Ethernet.
• Familiarity with automotive cybersecurity standards and regulations is an advantage.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The QA Specialist will be responsible for performing day-to-day tasks of the QA Department in a GMP facility manufacturing clinical and commercial pharmaceutical products.

Key responsibilities:

• Monitor day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, cGxP contract manufacturing facility
• Highly motivated individual and have superior skills in all areas relevant to the job
• Review executed batch records and logbooks efficiently to ensure compliance with cGMP per written procedures
• Compile lot genealogy
• Participate actively and approve deviation investigations, utilizing Root Cause tools to enable effective and timely closure of deviation investigations
• Provide oversight to ensure correct implementation of CAPA based on deviation raised and ensure timely closure of CAPA
• Timely escalation of quality events on the floor based on knowledge of defined SOPs and policies
• Support changeover activities and QA on Call
• Provide training to new members and Participate in walkdown/ QA on Shopfloor and provide feedback to member of cross functional site team(s) on projects / issues
• Superior ability to troubleshoot; able to identify process pathway and work to develop improvement in strategy site team(s) on projects/ issues
• Understanding of advanced topics pertaining to cGMP
• Participate in Regulatory Inspections or Customer Audits as required.
• Identify process pathway and work to develop improvement in strategy
• Help/Transfer and quickly assimilate to leadership role in other process areas
• Assume Supervisory responsibility in absence of supervisor
• Any other tasks as and when assigned by supervisor

Key requirements:

• Bachelor Degree with relevant work experience in Quality Assurance in the Biopharmaceutical industry.
• Relevant QA Operations background from the Biopharma environment.
• Hands-on experience coordinating & interacting with internal departments on manufacturing activities.
• Fair knowledge and experience of the practical and theoretical requirement of quality management system in a GMP facility.
• Familiarity with Regulatory requirements and local Codes & Standards (e. g. , FDA, EMEA, andlCHQ7).
• Meticulous and Systematic.
• Team player, with strong focus on safety, quality and timelines.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Posted Job Advert

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Senior QA Specialist will support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, cGMP contract manufacturing facility.

Key Responsibilities:

• Oversee daily Quality Assurance (QA) operations in line with approved SOPs and policies within a multi-product, cGxP contract manufacturing environment.
• Demonstrate strong motivation and exceptional expertise across all relevant job functions.
• Competently review and approve SOPs, protocols, reports, and records.
• Participate as an active member of cross-functional site teams handling various projects and issues.
• Coordinate multiple activities across departments, ensuring seamless communication and workflow.
• Exhibit excellent troubleshooting abilities, identifying process pathways and developing strategic improvements.
• Possess advanced knowledge of cGMP topics.
• Contribute to regulatory inspections or customer audits as needed.
• Lead or support improvement initiatives and strategic process developments.
• Quickly adapt to leadership roles in various process areas as required.
• Assume supervisory responsibilities in the absence of the direct supervisor.
• Comprehend and communicate the company’s business strategy while maintaining a wide-ranging perspective on operational trends and changes.
• Provide QA oversight to QC/DS lab services, Engineering, and Validation activities, reviewing documents and Trackwise records outside routine operations. Documents may include, but are not limited to, PQR, BLA content, new product introductions, qualification/validation strategies, gap assessments, and customer suspension/decommissioning processes.
• Actively participate in or lead complex investigations into deviations, change controls, CAPA proposals, and discrepancy reports using Root Cause Analysis tools to ensure timely and effective resolution.
• Oversee the proper implementation and timely closure of CAPA related to deviations.
• Support regulatory inspections or customer audits, confidently representing the company as a subject matter expert in QA oversight.
• Offer QA oversight for site-wide improvement projects, collaborating across departments to ensure clear communication and updates.
• Lead or assist in resolving complex process and project issues.
• Mentor and coach junior team members, fostering their development.
• Formulate and present solutions to internal and external teams and management.
• Represent QA Validation/Technical Compliance in decision-making processes during internal and external cross-functional meetings.
• Complete any additional tasks as assigned by the supervisor.

Key Requirements:

• Bachelor's degree or higher in Life Sciences or Pharmaceuticals, with significant experience in Validation and Quality roles within the Biopharmaceutical industry.
• A team player with 5+ years of relevant experience in a similar industry or role.
• Thorough understanding of regulatory requirements and local codes and standards (e.g., FDA, EMEA, ICHQ7).
• Practical and theoretical experience in quality management systems within GM facilities.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

School of Art, Design and Media is looking for a candidate to join them as a Research Assistant.

As a Product Designer, you will play a critical role in creating 3D wearable prototypes. You will lead design projects from concept to completion, creating product prototypes in close collaboration with the project manager. The ideal candidate has a strong understanding of design principles, and best practices, materials, and manufacturing techniques, with a passion for creating unique products.

Key Responsibilities

• Create and define a 3D wearable product based on specific requirements.
• Conduct user research, analyzing user feedback and usage data to identify key opportunities for product enhancement and innovation.
• Responsible for digitally visualizing design concepts and user interactions and/or creating 3D mock-ups and prototypes via renderings.
• Prepare technical drawings and specifications for production and communicate with manufacturers and suppliers for product execution.
• Understand best practices and emerging technologies by applying new learnings to the assigned work.
• Be able to make decisions on sustainable materials and finishing of the design proposals.
• Lead the end-to-end design process for new products, from concept ideation to final production.
• Develop detailed sketches, 3D models, and prototypes for wearables.
• Select appropriate materials to achieve desired aesthetics, functionality, and quality standards.
• Manage project timelines and milestones, ensuring all design projects are delivered on time and within budget.

Job Requirements

• Bachelor of Fine Art or Bachelor Degree in product design, demonstrating a track record of delivering impactful physical products or features from concept to launch, or graduates with a focus on product design skills.
• Exceptional visual design skills with a proven track record.
• Proficiency in prototyping tools to effectively demonstrate design concepts and user interactions.
• Experience in conducting user research and translating research insights into product features that had a proven impact
• Strong communication skills and independence.
• Capability of articulating design decisions clearly and effectively.

We regret to inform that only shortlisted candidates will be notified.

OVERVIEW: 

Sportradar is the leading global provider of sports betting and sports entertainment products and services. Since 2001, we have occupied a unique position at the intersection of the sports, media and betting industries; providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business. 

THE CHALLENGE

• Provide administrative support to the sales team by creating and managing sales opportunities.
• Assist in the preparation and follow-up of sales contracts.
• Collaborate with the sales team to develop and maintain customer relationships.
• Handle customer inquiries and provide product information.
• Coordinate with other departments such as products, finance, compliance and technical support to ensure smooth sales processes.
• Stay updated on product knowledge and industry trends to provide effective support to the sales team.

YOUR PROFILE

• Excellent proficiency in spoken and written English and Chinese.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and CRM software.
• Excellent organizational and time-management abilities.
• Ability to work effectively in a fast-paced environment and multitask.
• Attention to detail and problem-solving skills.

Responsibilities:

• Ensure brand integrity, messaging, and strategy consistency across campaigns and the marketing funnel.
• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Coordinate with media outlets for brand-appropriate coverage opportunities.
• Research trends, brainstorm new ideas, and develop engaging content.
• Collaborate with internal teams to optimize ads for keywords, objectives, and budget.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts (Instagram, Facebook, TikTok, YouTube) to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Minimum 1 years of related working experience.
• Interest in skin care, wellness and healthcare products.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

About Us:
We're an innovative team creating an exciting knowledge-based quiz game, and we're looking for a dedicated Knowledge Management Specialist to help build and maintain our content library. Join us in shaping a unique, engaging product while working in a collaborative and creative environment.

Key Responsibilities:

• Research, collect, and organize quiz-related knowledge and materials from diverse sources.
• Conduct in-depth research across books, documents, and online platforms to enrich our knowledge base.
• Classify, label, and catalog knowledge entries for easy access and efficient organization within our database.
• Work closely with the team to keep the knowledge base current with the latest information and developments across various topics.

What We're Looking For:

• A passion for learning and curiosity about a wide variety of subjects.
• Strong research skills with the ability to source and evaluate information from both online and offline resources.
• Detail-oriented with excellent organizational skills to manage and structure content effectively.
• Self-motivated and able to work independently.
• Proficient in digital tools for data management and cataloguing.
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly.
• In-office Requirement: 2 full days per week work in office.

What We Offer:

• A dynamic, creative work environment where your contributions will directly impact the success of a fun and innovative game project.
• Opportunities for professional growth and development in knowledge management and content curation.
• The chance to be part of a forward-thinking team that values collaboration, creativity, and continuous learning.

Job Scope:

- Support customer inquiries and troubleshoot complaints via various means (Emails/ Calls/ WA) in a timely manner
- Schedule arrangement for after sale servicing works & follow up through reminder calls or email
- Review the service/maintenance reports and verify all findings, risks and recommendations
- Respond to customer inquiries on repairs, spare parts, and other services
- Offering and sales of repairs, retrofits & spare parts
- Provide prices and prepare quotes for customers
- Update and maintain accurate records of customer interactions / databases
- Proactively monitor customer’s orders and resolve issues before it becomes critical
- Work collaboratively with other internal departments to deliver customer’s request(s)
- Build, maintain good relationship with our customers to ensure high customer satisfaction

Job Requirements:

- Excellent communication and interpersonal skills (Able to speak proficiently in different language)
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team