[What the role is]

The One-Stop Information & Service Centre (OSISC) serves the hawkers in stall tenancy matters, manages the outsourced service centres and kiosks, as well as leverages service technology and supports customer digital adoption.

[What you will be working on]

As a Senior Customer Care Consultant under the OSISC, you will be responsible to carry out the full spectrum of customer service duties. You will get to meet people from all walks of life and be part of a dynamic team in handling walk-in customers and feedback from customers at the Centre. You will also support the digitalisation efforts of the Centre, and be involved in service-related projects.

[What we are looking for]

• Pleasant disposition and positive attitude.
• Experience in frontline Customer Service will be an added advantage.
• Service-Oriented.
• Team player with good interpersonal and communication skills.
• Possess initiative and ability to work under pressure.
• Proficient with Microsoft Office.
• Able to work in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Senior-Customer-Care-Consultant--One-Stop-Information---Service-Centre-_JR-10000022099

Responsibilities:

• Supports the development and execution of strategy for clients and reports to the Head of Consulting
• Works across business and technology stakeholders to ensure the alignment of business direction
• Supports cross-functional projects that require resources from multiple business units
• Works with the Consulting team members to execute the strategic objectives of clients
• Conduct a variety of analysis of business and technology environments, infrastructures and markets to develop solutions to address the needs to grow while ensuring the application of a consistent methodology for smooth delivery of the project objectives
• Develop appropriate methodologies, frameworks and approaches to address project objectives, drive the organisation towards positive business results, reinforce the organisation’s strategic objectives, achieve improvements in effectiveness, gain efficiencies and increase digital maturity
• Influence and support the clients in transformation journeys while maintaining alignment to business objectives
• Perform research and analysis on a full range of business, technology and people considerations, including strategic planning, governance, policy, knowledge management, industry research and emerging trends
• Perform research and analysis on regulations and policies to determine alignment and assist with the development, implementation and tracking of the progress of organisational objectives with supporting goal targets
• Collaborate and employ expertise in a variety of business and technical fields, including system, computer, software, mechanical, mathematical or scientific specialities
• Apply engineering and design principles, theories and concepts to assignments, including the development of documentation and artefacts and contribute to the development of intellectual capital and the building of brand presence

Requirements:

• 2 to 5 years of experience with technology analysis
• 2 to 5 years of experience with business analysis
• Familiar or keen in consulting, including both internal and client facing experiences.
• Ability to obtain a security clearance.
• Bachelor degree in Business Administration, Economics, Accounting, Law, Psychology, Behavioural Sciences, Physics, Mathematics, Applied Sciences, Information Security, Computer Engineering, Electrical Engineering, Electronic Engineering or other equivalents.
• Understand business and technology trends and their implications to business.
• Ability to travel 20% of the time.

Clearence:

• Applicants selected will be subjected to security investigations and may need to meet eligibility requirements for access to classified information.

Preferred Skills/ Qualities:

• 2 to 5 years of experience with technology solution implementation and development.
• 2 to 5 years of experience with technology solutions design.
• 2 to 5 years of experience with business transformation projects.
• 2 to 5 years of experience with business planning and strategy.
• Familiar or keen in corporate strategy, market entry strategy, market monitoring and analysis, corporate planning, business model development or investment management.
• Familiar or keen in experience with research, technical and business documentation and analysis.
• Familiar or keen in Singapore Government regulations and policies.
• Ability to demonstrate flexibility, initiative and innovation in dealing with ambiguous, fast-paced situations.
• Ability to show proficiency in one or more regional languages and dialects.
• Ability to show proficiency in Microsoft Office, Power BI, Tableau and Bloomberg Terminal.
• Possession of excellent presentation and briefing skills.
• Possession of excellent oral and written communication skills.
• Professional certifications, including PMP, PMI-ACP, CSM, ZCEA, TOGAF, CAP, CISSP, or SANS certifications

• Prepare and maintain IT security policies, guidelines, SOP and action plans for review at least once a year.
• Evaluate, review and ensure SOP’s and other documents are relevant and up-to-update.
• Implement and follow the risk management methodology and comply with Service Management Requirement
• Develop and implement security management frameworks and governance.
• Handle IT Security Incident Management and manage IT security incidents until closure.
• Work with 3rd party suppliers to resolve IT security incidents
• Analyze and update on the latest security problems, risks and solutions
• Prepare and present the stake holders with reports and security score cards at the intervals defined by the stake holders
• Liaise and co-ordinate meetings on IT security matters 3rd party vendors, suppliers and security organisations
• Maintain and Manage Risk register
• Experience in performing User Account reviews for multiple technology stacks
• Tracking and managing the Asset Inventory and EOL/EOS of active softwares in the infra
• Experience in performing Risk Assessment
• Experience in performing GAP analysis
• Perform Security Awareness training to multiple stake holders
• Create and maintain the security baseline for multiple technologies
• Perform multiple reviews like account review, log review, rules review etc
• Perform activity review using system logs, database logs etc
• Generate VA report on weekly basis and follow-up to ensure closure of identified vulnerabilities within the SLA
• Manage all reported security incidents with the respective teams and ensure closure within the SLA
• Perform other activities necessary to secure the infrastructure
• Initiate, drive and ensure successful completion of internal and external audits
• Good understanding of Security Tools like SIEM, VAPT, Log Analysis and WAF
• Participate and assist in IT security incident response table-top exercises and technical assessment exercises
• Understanding of events from Splunk, Windows and Linux systems like RHEL, Solaris etc is preferred
• Experience in managing Antivirus, antimalware and other EDR solutions is a plus

• Supports the development, transformation and execution of strategy for clients and reports to the Head of Cyber Strategy, under the Head of Advisory.
• Works across business and technology stakeholders to ensure the alignment of cyber security to business direction.
• Supports cross-functional projects that requires expertise and understanding of business risks.
• Works with other Consulting team members and the client to interpret strategic, operational and project objectives of clients into tangible outcomes for cyber security with business context.
• Develop and/or apply the use of appropriate methodologies, frameworks and approaches to identifying business risks, analysing them and integration of them to deliver cyber security outcomes.
• Conduct a variety of analysis of business and technology environments, infrastructures and markets to develop solutions to address identified gaps.
• Support client transformation journeys while ensuring alignment to strategic and project objectives.
• Perform research and analysis on regulations and policies to determine alignment and assist with the development, implementation and tracking of the progress of clients’ objectives with supporting goal targets.
• Develop appropriate methodologies, frameworks and approaches to address project objectives, drive the clients towards positive business results, reinforce the clients’ strategic objectives, achieve improvements in effectiveness, gain efficiencies and increase digital maturity.
• Influence, drive and support the clients in their cybersecurity transformation journeys while maintaining alignment to their business objectives.
• Apply business principles, theories and concepts to assignments, including the development of documentation and artefacts and contribute to the development of intellectual capital and the building of brand presence.

Requirements

• 5 to 8 years of experience in cyber security field, predominantly in consulting or advisory
• Bachelor’s degree in Information Security, Computer Engineering, Computer Science, Information Systems, Business Administration, or other equivalents
• Good understanding of business, technology and cyber security trends and their application to businesses
• Ability to travel 20% of the time
• Applicants selected may be subjected to security screening and may need to meet eligibility requirements for access to classified information

Duties & Responsibilities:

• Provide leadership for our clients, influencing and supporting their cybersecurity strategies, operations and plans.
• Develop practical and fit-for-purpose strategies for clients to address their nature of business, the threat environment they operate in and constraints.
• Conducts a variety of analysis of business and technology environments, threat environment, infrastructures and markets to develop solutions to address the needs to grow while ensuring the application of a consistent methodology for smooth delivery of the project objectives.
• Support client transformation journeys while ensuring alignment to strategic and project objectives.
• Perform research and analysis on a full range of business, technology and people considerations, including strategic planning, governance, policy, knowledge management, industry research and emerging trends.
• Perform research and analysis on regulations and policies to determine alignment and assist with the development, implementation and tracking of the progress of clients’ objectives with supporting goal targets.
• Develop appropriate methodologies, frameworks and approaches to address project objectives, drive the clients towards positive business results, reinforce the clients’ strategic objectives, achieve improvements in effectiveness, gain efficiencies and increase digital maturity.
• Influence, drive and support the clients in their cybersecurity transformation journeys while maintaining alignment to their business objectives.
• Apply business principles, theories and concepts to assignments, including the development of documentation and artefacts and contribute to the development of intellectual capital and the building of brand presence.

Requirements:

• 8 – 10 years of professional working experience
• 5 – 8 years of experience with cybersecurity governance, risk and compliance activities
• 3 – 5 years of experience with working with the executives and leaders (e.g. Chief Information Security Officer, Chief Risk Officer, Chief Executive Officer and Board members)
• 3 – 5 years of experience in management / strategy / cybersecurity consulting, including internal and client facing experiences
• Strong interpersonal and stakeholder management skills
• Ability to work with cross-functional, multi-disciplined team to formulate, institute and monitor security policies and procedures
• Bachelor degree in Business Administration, Economics, Accounting, Law, Psychology, Behavioural Sciences, Physics, Mathematics, Applied Sciences, Information Security, Computer Engineering, Electrical Engineering, Electronic Engineering or other equivalents.
• Good understanding of business, technology and cyber security trends and their application to businesses.
• Ability to travel 20% of the time.
• Applicants selected may be subjected to security screening and may need to meet eligibility requirements for access to classified information.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

1. Oversee the end-to-end lifecycle of projects and production processes.
2. Develop comprehensive project plans, schedules, project estimates, resource plans and status reports, ensuring alignment with production goals.
3. Coordinate and collaborate with cross-functional teams to ensure seamless project execution.
4. Manage production schedules, resources, budget, and quality control measures.
5. Manage project risks and issues, ensuring they are identified, tracked, reported, and resolved in a timely manner.
6. Take charge of planning, executing, and delivering projects of within set timelines and budgets.
7. Liaise with project stakeholders on an ongoing basis.
8. Monitor and track project progress and performance, identifying and addressing issues to ensure successful delivery.
9. Implement and oversee quality control processes to ensure products meet or exceed established standards.
10. Address and resolve quality issues promptly.
11. Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources.
12. Supervise production teams, providing guidance, motivation, and support.

JOB QUALIFICATIONS:

• Possess a minimum bachelor’s degree in engineering.
• Proven experience 5 years in project and production management.
• Experience in semiconductor equipment manufacturing/ automation projects is considered an added advantage.
• Strong organisational and multitasking abilities.
• Excellent communication and leadership skills.
• Proficient in project management tools and production methodologies.
• Ability to balance strategic thinking with hands-on problem-solving.

Immigration Consultant Job Description

We are hiring individuals who have the aspiration to help others in fulfilling one the most important life decisions – migrating/studying to another country. With 20 years’ experience in the immigration industry, we know what it takes to fulfill this aspiration.

We are looking for like-minded people to join our growing team in Singapore. You should possess these qualities.

Main Responsibility:

• Provide professional, timely and accurate migration advice to clients regarding visa options and other related immigration issues to ensure compliance.
• Efficiently prepare complete and accurate applications for visa filing, in accordance with the Utrust Immigration process and in respect of contractual and internal KPIs.
• Build and maintain positive relationships with clients as well as meet service level requirements.
• Attend, present and manage client’s needs and requirements.
• Any other ad-hoc duties assigned by supervisor or the management.

Requirements:

• At least 1 years of relevant experience
• Self-driven, resourceful and independent
• Excellent communication and bilingual writing skills
• Well know China market will add advantage
• Diploma and above in any discipline

What’s in it for you:

• Attractive sales commission
• Incentive payments

Job Responsibilities

Join and Report to Delivery Lead and be in the Bank’s IT Governance, Risk and Compliance (GRC) Team, part of Group Risk Management.

The role will encompass the responsibility of

1. Being a Technical Analyst and taking up the development of changes to GRC

2. Implementing and supporting vendor systems components and

3. Providing Level 3- Production Support

4. GRC application development, implementation, and support of SIT/UAT testing, which includes the below:

· Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested

· Getting involved in design for both the internal and vendor changes

· Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes

· Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes

· Planning, preparing, and executing system rollout and implementations

· Bringing about improvisations and value additions to the system and application components

Key Responsibilities

1. Requirements Management

a) Engage with System Analyst & SME to collate, understand and finalize functional and technical requirements

2. Design & Development

a) Partner with Architects and Dev. Manager to ensure solution design complies with enterprise design principles, security, and control standards

b) Partner with Development Manager in managing application teams to build the enhancements

3. Test Management

a) Partner with Test Manager to ensure the completion of SIT, UAT testing, regression/performance/ load testing and application security testing with quality results

4. Implementation Management

a) Prepare technical implementation plan across application teams

b) Coordinate technical implementation activities with release team and across application teams to ensure clean production cutover without issues and adequate post implementation support

Key Skills:

· MS Windows, Unix/ Linux OS, Unix/Linux Scripting, Pentaho, Apache Tomcat, XML, Oracle, Microsoft SQL server, SQL scripting, Sybase, Java, Aldon, Bitbucket, Control-M scheduler, SFTP/SSL, Connect Direct, SAP BI platform and tools.

· Strong analytical and good problem-solving skills, good exposure to infra setup is required.

Job Requirements

1. Min. 6-to-8-year hands on development experience in any operational risk system or any banking application

2. Experience and knowledge with Aldon LM(e) product & setup is an added advantage

3. Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.

4. Must possess customer oriented and Can-Do attitude (should be able to accommodate overtime work when needed)

The candidate should:

· Have good interpersonal and communications skills

· Be a self-starter and be able to work independently

· Be a good team player and be pro-active

· Be able to work in a fast paced and team-oriented environment and be able to manage priorities

· Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers

· Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus & discipline

· Be a quick learner - Gain working level knowledge in any new tools and technology as needed

Role Descriptions:

• Support the day-to-day business operations of the retail store

• Exhibit animal husbandry knowledge to address customers' requirements regarding the care and well-being of live animals.

• Maintain and convey detailed and specialized Pet Care Product knowledge to address customers’ requirements.

• Assist and advise customers on their concerns pertaining to pet care and recommend solutions such as proper usage of drugs, health supplement and pet care supplies based on indications and needs

• Execute selling strategies to complete sales of products and services to the satisfaction of customers.

• Manage customer loyalty and retention programs to foster long-term relationships with customers

• Manage receipt and storage of merchandise, and monitor stocktaking policies and procedures for continual improvements

• Manage policies and practices regarding the care and maintenance of animal habitats in compliance to AVS guidelines

• Support and assist in ad-hoc / periodic stock-take and/or stock-count exercise when required

• Ensure the well-being of pets at retail store and be a technical mentor specialist to other team members to improve knowledge on animal husbandry to address customers' requirements

• Adhere to all the retail SOP, company’s policies, processes and procedures

• Monitor and manage after-sales service, customer exchanges, returns and refund with respective departments or suppliers

• Receive and check stocks including live animals with proper documentation

• Feedback to Area Supervisor on customer needs or operations matters

Role Requirements

• Diploma/Degree in Vet or Nutrition related.

• Good customer service, communication and presentation skills

• Able to commit to retail hours.

General Target Incentives Pay up to $310

Gamification Incentive for top stores of up to $160

Benefits: Medical Reimbursement, Health Insurance, Quarterly Meal Allowance, Team Bonding, Long Service Award, Staff Purchase Discount, Company Uniform Provided, etc

We regret that only shortlisted candidates will be notified.

• Attractive compensation package
• Japanese MNC
• East
• Minimum 1 years of relevant experience
• Experience in machine installation and machine related troubleshooting

Our client, a leading manufacturer of precision processing equipment and tooling, is looking for suitable talents to fill the position of Assistant Service Engineer.

RESPONSIBILITIES:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

REQUIREMENTS:

• Nitec/Higher Nitec/Diploma in Mechanical, Electronic, or any other engineering disciplines
• Minimum 1 year relevant working experience
• Proficient in MS office

OTHER INFORMATION:

• Location: East
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044):

Email – [email protected]

or call your Friendly Consultant, Florence, at 6590 9906 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Our client is a well-established MNC, market leader in the Manufacturing industry. They are looking for a Production Planning Coordinator to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities Production Planning Coordinator:

• Collaborate with the production department to oversee the adherence to production schedules, ensuring timely completion.
• Oversee production output to guarantee consistency with established targets.
• Adjust production schedules in response to unforeseen variables,
• Oversee/Manage incoming raw materials
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 1 to 2 years of relevant production scheduling/planning experience
• Knowledgeable with basic Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Willing to work in Tuas.

• Supervising generator production and ensure quality work is done in safe and efficient manner.
• Liaising with other department such as Engineering, Procurement, (not limited) to develop plan that improve production, costs, and labor.
• Diagnosing problems in the production line and providing recommendation and training.
• Establishing safety procedures and protocols that take the worker well-being into account and also minimize carbon footprint.
• Keeping abreast of advancement in engineering and production and sharing knowledge with co-worker.
• Identifying, documenting, and reporting unsafe practices.
• Drawing up production schedules and budgets for projects.
• Schedule meetings with relevant department and stakeholders.
• Analyzing all facets of production and making recommendation for improvement.
• Obtaining any materials and equipment required.

1) Project Management

• Assist Data center project and work with all stake holder to ensure all related matter is close and delivery on time.

2) Production Procedure

• Ensure Production is up-to-date including all related process chart, check sheet, maintenance check sheet.
• Preparation of risk assessment document including organizing.
• Prepare any special request procedure for external use.
• Prepare Process Failure Mode and Effects Analysis (FMEA) for production.
• Review Production safety compliance.
• Attend monthly safety meeting and provide input to safety committee, update any new safety protocol into procedure and briefing to Production supervisor.

3) Production Down Time Report

• Prepare monthly Production down time report.
• Production time study for all the process and initiate improvement.
• Analyze downtime and proposal improvement action with related stake holder such as Engineering, QA, Procurement, Production and others.

4) SAP Process

• Perform raise Purchase Requisition for approval.
• Study and analyze production manhour and discuss with Supervisor for consistency.

5) Facility Improvement

• Renew and follow up expire MOM certification for lifting, compressor.
• Follow up forklift maintenance.
• Maintain production jig list and register.
• New facility proposal, scheduling and coordination to ensure project complete on time and meet specification including inspection and commissioning.

6) Witness Test Support

• Support and discuss with QA for comment related to production issue.

7) Calibration

• Review calibration record and update the calibration record list.
• Request quotation and arrangement calibration. Coordination with Production supervisor for arrangement.

Requirement

• Degree in Engineering (Mechanical/Electrical/Mechatronics).
• 3 - 5years of experience.

• Experience to read drawing.
• Proficiency in MS office.
• Analytical, problem-solving, and critical thinking skills.
• Superb written and verbal communication skills.