Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Salary: Basic $3,500 - $4,500 + transport allowance (if drive) + VB

Time: Monday - Friday (8.30am to 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts.
• Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers.
• Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering.
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships.
• Resolve customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepare and reviews contract terms and conditions.
• Present the proposal to the customer.

Requirements:

• Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience.
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents.
• Ability to respond effectively to the most sensitive inquiries or complaints, to read and to comprehend instructions, correspondence, and memos.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Driven to delight the customer with options/offerings to meet their needs.
• Willing to learn new options/offerings and upgrade their skillset to better serve customers.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

Key responsibilities:

• Be the voice of the customer for quality and any other post-sale technical issue within Micron factories;
• Handle customer factory audit requirement
• Provide technical or operational quality issue resolution support to customers
• Lead critical customer quality improvements/projects/initiatives related to factories that can improve quality and customer satisfaction
• Ensure customer requirements are reflected in processes, procedures & standards
• Drive quality-related proactive and reactive communication
• Track, update & close all customer action items (AI) on time
• Work closely with the customer to resolve their key care-about
• Lead for quality scorecard tracking and improvements
• Run, schedule and lead quality engagements
• Communicate/track and close customer quality processes requirements
• Work with different internal teams to ensure robust, closed-loop on customer requests/ requirements
• Close collaboration with internal teams on the 8D problem-solving process to prevent reoccurrences

CQE Performance & Behavior Expectations

• Demonstrates leadership, pro-activeness, assertiveness and accountability
• Demonstrating intellectual curiosity to fully understand customer experience associated with quality issues identified is a key attribute to the success
• Team leadership- influencing, relationship building, customer focus, efficiency, and self- development
• Strong interpersonal skills at different levels including executives
• The ability and able to travel when required; travel required (about 10%)

Preferred:

• Familiarity with semiconductor fabrication and packaging technologies, device physics, quality and reliability fundamentals
• Good knowledge of SSD quality related items such as SSD test, production, IQC, RDT, QPA,
• SSD production troubleshooting and failure analysis experience
• Good project management
• Customer facing experience and SSD production process experience are preferred
• A high degree of shown self-initiative and ability to think and act independently
• Excellent English verbal, written communication skills, and presentation skills
• Outstanding multi-tasking and problem-solving skills
• Work under tight timeframes, prioritize exciting activities and strive for results is a must
• Collaborate with multi-functional teams to understand needs and translate them into actionable plans, work, and resource requirements
• Optimally interact with a wide range of personalities and handle conflicts in priorities

This is a global, multi-discipline team responsible for architecting and delivering secure, robust, and innovative solutions which would enable the development teams to build and deploy new applications as well as migrate selected existing applications into the public cloud.

The team works with multiple public cloud providers and are presently looking for an experienced Cloud Engineer familiar with various cloud concepts, services, and tools, preferably from multiple public cloud providers but primarily in the Cloud Identity and Access Management (CIAM) space. The candidate will be involved in multiple aspects of the team’s work, including evaluation of new cloud products and services, and integrating them into standard client cloud solutions.

Primary Responsibilities:

• Providing IAM solutions for migrating existing or integrating new applications in the Client environment across multiple Cloud providers including but not limited to Azure and AWS
• Provide IAM services for complex, multi-tier applications that are migrating to Cloud Platforms
• Selecting appropriate IAM Cloud controls for migrating applications based on given requirements
• Working in a globally distributed team to provide innovative and robust Cloud centric solutions
• Closely working with Vendors to develop and deploy Cloud services to meet customer expectations
• Integrate, configure, document, and deploy compliant infrastructure and supporting services in the Cloud platform
• Design, Optimization and Document the Operational aspects of the Cloud platform
• Troubleshooting problems, resolving root cause, and where possible, fixing the bug(s)
• Collaborate with Risk Management to ensure necessary controls to Cloud services are deployed and tested

Skills Required:

• Strong knowledge of Azure AD and related services such as Conditional access, Identity protection, Privileged identity management, etc.
• Strong knowledge of authentication with SAML, OAuth, OpenID, and Kerberos
• Experience in providing Federated Identity with solutions such as PING Federate or ADFS
• Knowledge of the Zero Trust Architecture principles
• Prior experience in providing RBAC solutions for AWS and Azure
• Experience creating technical architecture documentation
• Strong communication and written skills
• Strong scripting and automation abilities including PowerShell and/or Python

Skills Desired:

• Prior experience in the Identity space with a background in Active Directory or similar LDAP stores
• Working knowledge of Azure Active Directory Connect synchronization software or similar technology
• Prior experience using compliance assurance tooling such as Prisma Cloud
• Prior experience with products from HashiCorp such as Terraform, Vault and Consul
• Prior experience with risk control frameworks and engagements with risk and regulatory functions
• Knowledge and experience of working with CI/CD frameworks and methodologies such as automated testing (unit / integration) and release pipelines (e.g. Jenkins, GitHub Actions)
• Experience in the financial industry

Interested candidates, please send over your resume to [email protected]

Next available intake: August 2024

Responsibilities:

• Assembly of Robots
• Configuration & testing of devices and sensors used in Robotics applications
• Support on Application Test Program and Hardware Development before release
• Run R&D tests and Factory Acceptance Tests for products
• For relevant components serial numbers registration
• Basic troubleshooting for robots in production floor area
• Documentation on SOPs, test procedure
• Any other ad-hoc duties assigned

Requirements:

• Undergraduate/Diploma in Mechatronics, Electrical or Mechanical Engineering

The Design Engineer will play a pivotal role in the planning, conceptualization, and execution of construction projects. This position involves close collaboration with architects, clients, and various stakeholders to ensure the delivery of functional, safe, and compliant construction solutions. The ideal candidate will possess a strong foundation in engineering principles, proficiency in CAD software, and a commitment to innovation and problem-solving.

Responsibilities

• Work closely with the design manager, architects, clients, and stakeholders to understand project requirements and develop initial design concepts and solutions.
• Utilize CAD software to create detailed technical drawings and specifications, ensuring compliance with building codes, standards, and regulations.
• Perform structural assessments to assess building requirements, selecting appropriate materials and systems based on load, stress, and deflection evaluations.
• Research and select construction materials considering durability, cost, sustainability, and performance, while minimizing environmental impact.
• Engage in productive collaboration with architects, contractors, and other stakeholders throughout the design and construction process, providing technical support and expertise.
• Troubleshoot design challenges, offering practical solutions to ensure smooth project execution and address conflicts between design intent and on-site realities.
• Oversee quality assurance processes to ensure construction meets design specifications and industry standards.
• Optimise design decisions for cost-effectiveness without compromising on quality or safety.
• Maintain accurate documentation of design revisions, calculations, and project correspondence for reference and compliance purposes.
• Upkeep drawing lists, and design changes.

We are seeking an individual with civil/structural/architectural technical experience for the position of Project Engineer at Fortis Construction Pte. Ltd.  The candidate will work directly with the Project Manager and the subcontractors throughout the design and construction phase of the largest multistory data centre in Asia (The Project).

The candidate will be accountable for ensuring the work required, such as submittals, RFI’s, coordination drawings, updating documents, etc, are complete, ready and approved for the CSA subcontractors to perform their scope of work in the strictest of compliance to the contract documents.  This role is focused on managing the CSA subcontractors' field operations and installation details for a large complex data center project, having stringent technical requirements.  

It is expected that the candidate will be a very detail-oriented individual with previous experience working as a CSA project engineer on data centre projects and/or other complex technical projects.  There will be a significant amount of “hands-on” work coordinating approved design documents and ensuring installed work in the field complies with such documents.  The candidate must have robust Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, and subcontractors of all tiers and vendors and immediately establish trust and confidence in his/her ability.

Responsibilities:

• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Work intensively with the Fortis Construction Pte. Ltd. BIM team to coordinate the CSA trade work with other trades
• Develop a comprehensive understanding of the contract documents (drawings and specifications), phasing plans, structural systems interrelationships, construction sequencing and project schedule
• Facilitate problem-solving, as may arise, between structural, architectural, mechanical and electrical subcontractors during construction
• Work closely with the CSA Project Manager to lead the subcontractor installation drawing approval process between the subcontractor, Resident Engineer, Resident Technical Officer, Accredited Checker, and the Local Authority having Jurisdiction, and Assist in the receipt and review of all Structural submissions
• Log and post all changes and as-built information on field drawings. Provide this information to the BIM team so it can be incorporated into the final virtual model.
  Ensure all information is current and communicated with the project team.
• Interface with the Fortis Construction Pte. Ltd. Owner Furnished Equipment (OFE) manager for all client-provided equipment
• Liaise with the engineering consultant, supervisory engineers, inspectors and relevant staff
• Implement the Fortis Construction Pte. Ltd. cloud-based QA/QC program for the CSA scope of work
• Ensure that subcontractors adhere to relevant quality documentation/records
• Assist in the testing and commissioning of equipment

Roles & Responsibilities

• FSC Section head to oversee FSC operations and liaison with Allied Teleiss Business Units to ensure RMA units meet the quality standards, deliver on time, manage the P&L of FSC Section and provide excellent service to ATI Groups.
• To manage and drive RMA output productivity .
• To coordinate wih internal teams such as Test & Pack, Material Planning/Logistics and Repair Analyst, to gather information to plan for RMA repair, provide schedule plan to drive for FSC RMA Output to meet Business Units shipment.
• To manage a group of Analysing Technicians/Engineers to conduct verification and 1st level failure analysis of respective BU RMA non-conformance unit, identify the cause of defect / non-conformance feedback, provde technical support in response to queries or concerns raised till closure.
• To manage and control Planning and Logistic team to co-ordinate & suport all BUs RMA transaction logistics management activities, ensure RMA units are processed in accordance to requirement and all information being updated into the system. To procure and arrange material to support debug, rework and ROI needs.
• To manage the Store and Material team to support all RMA related material transaction activities for repair, rework, assembly and re-configuration activities. Control and accountable for raw material inventories, tracking & recording of all material transaction.
• To manage the Final Assembly team to support debug team in PCBA reworking, ROI and re-configuration of mechanical assembly activities.
• To manage Test & Pack team to perform all functional testing of repaired RMA units as per respective product test procedures & software specified on Agile system.

Requirement

• Degree in Engineering or equivalent
• At least 10 years working experience in networking products and PCBA environment
• Good organising skill and self-motivated
• Able to work independently as well as a team.
• Good command of written and spoken Japanese language to report and liaise effectively with Japan Headquarter.

Responsibilities:

• Perform system administration (Windows and Linux support) such as system health-check, patch management, change management, problem resolution, capacity planning, system performance tuning and system installation/configuration/hardening.
• Manage and maintain cloud infrastructure systems such as VPC, EC2, S3, SES, load balancers, as well as cloud backups, monitoring tools and RDS database applications on Amazon Web Services (AWS) and Azure system.
• Manage and review costs in cloud systems.
• Develop technical specifications and evaluate technical responses as part of IT procurement.
• Support production system commissioning/upgrades and follow up on vulnerabilities identified during security reviews.
• Conduct annual disaster recovery planning exercise and follow up with DR procedure updates.

Requirements:

• At least 1-2 years of working knowledge in Amazon Web Services (AWS), or Microsoft Azure Cloud.
• At least 1-2 year(s) of technical experience in Windows Server 2012 & 2016, Linux OS and Active Directory.
• Working knowledge in areas such as Remote access, VPN, SSH, DNS, SMTP, FTP, Load Balancers, Proxy servers and Content delivery networks.
• Working knowledge in NAS and cloud backup solution.
• Strong security focus on experience with Firewalls, WAF and Server Hardening.
• AWS Certified SysOps Administrator or Microsoft MCSA, MCSE Azure track certification will be an added advantage.
• Candidate who has worked as Cloud Server Administrator will have an added advantage.

*Candidates with more relevant experience will be considered as Senior Systems Engineer.

1. Design, Test and Verify to ensure user application components meeting requirements and functional specifications.

2. Execute Unit, Regression, Integration, Performance and System Tests.

3. Work with software developers regarding test procedures and results to resolve issues.

4. Perform defect tracking management and follow through with solutions.

5. Participate in software feature design review, prepare, and publish test reports for software releases (both major and minor releases).

6. Review software documentation to ensure technical accuracy and completeness.

7. Design and implement tests using scripting languages and other tools used in manual testing environment.

Job Requirements:

1. Degree in Computer Science/Information Technology or related discipline.

2. At least 3 years of working experience in software testing development

3. Experience of leading and guiding junior team members

4. Working knowledge on web development

5. Experience with automated testing frameworks

6. Working knowledge of API testing. Strong understanding of and experience in HTTP, JSON

7. Proficient in Git version control system as part of SDLC

8. Familiarity with Performance Testing tools such as JMeter, LoadRunner, etc

9. Understanding of CI/CD pipelines (i.e., Jenkins)

10. Experienced with testing tools such as TestRail, etc

11. A proactive approach to problem-solving with strong analytical and research skills

12. Good at teamwork, result-oriented, and resilient.

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Diploma/Bachelor's degree in Civil & Structural Engineering

- Mininum 2 - 5 years' experience working in construction industry

- Fresh graduate is welcome to apply

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Diploma/Bachelor's degree in Civil & Structural Engineering

- Mininum 2 - 5 years' experience working in construction industry

- Fresh graduate is welcome to apply

Working hand in hand with the Trading, Sales and Engineering teams in Paris, you'll take part in the construction of Flowdesk's products and support the growth of our market-making infrastructure with the latest cloud and deployment technologies

In a team of 8 developers, your mission will be to:

• Improve the infrastructure’s reliability and performance
• Enhance our data acquisition channels
• Solve incoming issues
• Integrate new technical/financial microservices

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Our products undergo extensive quality checks, testing and solving both hardware and firmware issues pre and post launch. This position plays a pivotal role in improving overall product quality by rooting our systemic failures and conducting comprehensive solutioning through tests and checks.

What you will do

• Hands-on review and evaluation of incoming complaints to identify potential cases of systematic failures.
• Identify, investigate and reproduce such potential cases to understand the failure conditions and triggers, including all possible permutations in setups/ configurations/ steps that trigger in the failure.
• Foster partnerships, communicate and work with key internal stakeholders (R&D, Product, Quality and Engineering), as well as external stakeholders (Customer Care, Tech Support, HCPs, patients).
• Document all test conditions, results, and findings in detail as part of reporting.
• Be recognised and consulted as a Subject Matter Expert (SME) knowledgeable in the firmware and software (fitting, apps) domain.
• Organize, drive, and attend meetings/discussions related to failure investigation topics as required.
• Provide and share investigation learnings as inputs to any new product introduction project planning and implementation phases.

What you bring

Experience

• 3-5 years of relevant working experience in testing/ failure analysis/ quality management roles.
• Bachelor’s Degree/Diploma in Computer/Software/Electrical Engineering, or a related field.
• Competent in firmware/software testing methodology and procedures, with a keen eye for detail and a high level of conscientiousness
• Proficient with Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong and effective communication and stakeholder management skills.
• Strong analytical, organizational, and time management skills

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

• Takes a lead in preparing schedule data for proposals or contract negotiations as requested and checks and confirms that the correct scope of work is reflected on assigned schedules. 
• Integrates inter-discipline schedule requirements and constraints to establish logical work sequences for assigned disciplines or specialities. 
• Review and assess the work sequences with the total project plan. 
• Establishes and implements methods for determining activity durations within assigned disciplines or specialities. 
• Reviews and approves invoice verification for payment based on cost-loaded schedules, as required. 
• Determines critical-path activities for assigned disciplines or specialties, identifies significant activities supporting inter-disciplinary requirements, and identifies critical paths for discipline or specialty work activities.
• Identifies, analyses and monitors schedule deviations for assigned disciplines or specialties including subcontractor submittals and recommends corrective action/work-around solutions for project considerations. 
• Develops and writes the schedule commentary in the monthly progress and similar reports. Identifies and reports activities that have a critical or potential impact on the schedule. 
• Performs other responsibilities associated with this position as may be appropriate under the direction of the Lead Planner-Scheduler.

We seek an individual with QA/QC experience in the electrical trades for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data centre in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will ensure the implementation and compliance with the Quality Assurance System and the scope of work related to electrical items. 

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects and deep knowledge of electrical systems. There will be a significant amount of “hands-on” work in understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will guide other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved electrical drawings and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations and project closeout
• Work together with the electrical contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans before contractual testing and stay ahead of typically scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in the resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners/site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC-related issues, and create checklists.
• Identify issues and close them before punch walk and area substantial turnover date, by working with the Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

The Company is looking for an energetic, hands-on, focussed and disciplined candidate to fill this role

Overview of this position

• Previous work experience in pharma process or similar
• Possess Class 3 driving licence (an advantage)
• Working location: Kallang Basin Industrial Estate (nearest MRT: DTL Bendemeer/ EW Lavender)
• Working hours: 5 days, 8am-5pm Mon-Fri
• Salary package: Basic salary + OT + AWS + VB (subject to performance)
• Annual contract subject to probation

Key Responsibilities

• Support production supervisor and manager on-site and off-site
• Learn and develop good understanding of the equipment
• Operate and maintain processing equipment
• Perform cleaning of equipment pre- and post- production
• Plan and organise tasks and work-flow
• Withdraw and weigh starting materials for production
• Understand and comply with SOPs and work instructions

The company will pay the higher band of the stated salary range for candidates who show competency in most of the key responsibilities.

Our vision is to transform how the world uses information to enrich life for all.

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Responsibilities:

• Design new test programs for 1st silicon validation of new product/technology startup which provides very important feedback for the appropriate groups responsible in refining the devices' quality and performance.
• Develop and maintain test programs of Micron DRAM products to cater to customers' specifications, device performance characterization needs and analysis of customer returns.
• Optimize test programs by applying more efficient testing methods to reduce product test times and manufacturing cost.
• Automate test process by writing software scripts to improve work efficiency.
• Enhance test coverage to ensure excellent outgoing quality and customer satisfaction.
• Cooperate with product/equipment engineering departments to improve overall product yield as well as to develop customization from available test solutions in order to maximize Return Of Investment.
• Collaborate with test capacity and manufacturing departments to realize output goals.
• Develop and monitor process and engineering metrics to ensure stability, efficiency and effectiveness of test processes.

Requirement:

• Good programming skills; Python/C/C++ knowledge will be an added advantage
• Solid analytical problem-solving skills
• Excellent verbal and written communication skills
• Good understanding of semiconductor device physics will be an added advantage
• Knowledge of Unix/Linux environment will be an added advantage

This role will support Cut Edge & Fit in ensuring our production schedules are fulfilled on a day-to-day basis, to ensure smooth operations. He/she must have a strong interest in Lens edging process; to ensure daily output meets quality, productivity, yield and delivery targets and he/she should be able to detect machine problems and inefficiencies; debugs and provides potential solutions and attempts to troubleshoot, using technical knowledge.
Ensures all Cut Edge & Fit machines/equipments are working exactly as intended and the finished products meets/exceeds customer expectations.

Responsibilities

• Support CEF team in performing work efficiently to meet production schedules
• Edger duties (Incoming/Final Quality check, Dotting of FSV lenses/Tracing/Blocking/Edging/Fitting)
• Operate machines and equipment supporting CEF production
• Production scheduling, prior to peak volume periods and periodically afterwards
• Inspection of machines, calibrations, adjustments, maintains production machines and equipment, ensures equipment and work floor are clean, safe, and well maintained
• Update process data into system for process monitoring
• Data updates on machine routine maintenance record, daily output log
• Predictive and Preventive Maintenance of MEI Machines
• Implement and execute the TPM (Total Productive Management) and PCP (Process Control Plan) processes to align with Global CEF Standards

Requirements

• Diploma in Engineering (Mechanical/Manufacturing) and/or Diploma in Optometry, Opticianry Certificate
• 3 years relevant work experience or edging experience
• Familiar with Production Scheduling and predictive/preventive maintenance
• Strong problem-solving skills
• Ability to work under time pressure
• Proactive mindset with the ability to tactfully handle stressful and difficult situations
• Attention to detail and a high level of accuracy
• Strong technical knowledge and passion for Edging
• Excellent communication and interpersonal skills
• Knowledge of Microsoft Office applications is a must

• Diploma in IT/Computing or related certification
• Minimum 3 years relevant experience
• Strong technical knowledge and experience in supporting enterprise-level applications.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Experience with databases and SQL query language.
• Familiarity with software development life cycle (SDLC) and ITIL principles.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.
• Occasionally required to work late hours (to support application deployment) and weekends (to support UAT).
• Excellent communication and organizational skills.

Responsibilities:

• Planning and Preparation: Collaborate with project managers and other stakeholders to plan installation activities, including scheduling, resource allocation, and site preparation.
• Equipment Inspection: Inspect equipment or systems prior to installation to ensure they meet specifications and are in proper working condition.
• Site Assessment: Conduct on-site assessments to evaluate installation requirements, including space constraints, access points, and safety considerations.
• Installation Supervision: Lead installation teams, providing guidance and direction to technicians, contractors, and subcontractors to ensure efficient and safe installation processes.
• Assembly and Configuration: Assemble and configure equipment or systems according to manufacturer guidelines and technical specifications, ensuring proper alignment, calibration, and functionality.
• Testing and Commissioning: Conduct tests and commissioning activities to verify the functionality and performance of installed systems, troubleshooting any issues or discrepancies as needed.
• Quality Assurance: Implement quality control measures to ensure installations meet company standards and customer requirements, conducting inspections and audits throughout the installation process.
• Compliance and Safety: Ensure compliance with relevant regulations, codes, and safety standards during installation activities, promoting a culture of safety among installation teams.
• Documentation: Maintain accurate records of installation activities, including documentation of materials used, work performed, and any deviations from the original plan. Prepare reports for project managers and clients as required.
• Customer Satisfaction: Ensure customer satisfaction by delivering installations that meet or exceed expectations, addressing any concerns or issues promptly and professionally.

Requirements:

• Diploma in Electrical/Mechanical Engineering or its equivalent, preferred
• Minimum 1-year experience in the installation of electrical and communication infrastructures
• Candidates with Railway experience will be preferred.
• Team player with good interpersonal and communication skills.
• Willing to work outside of prime office hours as required.
• Self-motivated and Service oriented.
• Able to work independently with minimum guidance.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for Lead Software Engineer (Java)

Internal Code: A24033

What will you do?

• Manage a team of software engineers, including task planning and code reviews
• Take charge of technical projects and provide leadership in a fast-paced environment
• Responsible for the overall planning, execution, and success of complex technical projects
• Work closely with project management and experience design team to deliver project outcomes
• Contribute technically to projects
• Mentor the best talent bringing out the best in every engineer
• Nurture a culture of high performance, continuous improvement, creative problem solving, and innovation within the team

What are we looking for?

• Strong experience with Java Technologies
• Software support and maintenance of deployed products and solutions
• At least 5 years of total software engineering experience with a thorough understanding of commercial software product development.
• 3+ years of experience in a software engineering leadership position
• Customer oriented and skilled in developing a strong understanding of customer needs and marrying those with optimal technology solutions
• Knowledge of Object Oriented Programming and SQL
• Ability to manage a hosting environment, including database administration as well as scaling applications to handle load changes
• Understanding of front-end web technologies
• Experienced in developing on Unix/Linux environments
• Enjoy constant learning and working with new technologies
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer?

• Fun working environment
• Flexi benefits that cover medical, gym, sports and wellness
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

esponsibilities:

• Utilize SolidWorks to design and modify product designs with precision and efficiency.
• Operate CNC milling machines using HyperMill CAM software to produce high-quality components according to specifications.
• Perform product assembly tasks to ensure the seamless integration of components.
• Provide exceptional after-sales service to our valued customers, addressing inquiries, troubleshooting issues, and ensuring their satisfaction.

Requirements:

• Proficiency in SolidWorks for CAD design and modification.
• Experience operating CNC milling machines, specifically using HyperMill CAM software.
• Strong mechanical aptitude and attention to detail for product assembly.
• Excellent communication skills in English or Mandarin, both written and verbal.
• Prior experience in customer service or a related field is advantageous.

Benefits:

• Competitive salary package commensurate with experience
• A collaborative work environment that fosters creativity and innovation.
• Comprehensive benefits package .

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior Software Engineer

Internal Code: A24036

What will you do?

We are looking for software developers that are open and enthusiastic about end to end software delivery and trying out new technologies.

Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

• Mainly responsible for software design and development of web frontend and backend applications
• Write automated functional and unit testing for the code you write
• Develop backend APIs & databases supporting the applications
• Design and develop applications leveraging cloud technologies
• Assist DevOps Engineer on build and release automation
• Work closely with fellow developers in pair programming and code review
• Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

What are we looking for?

• Experience with front-end development framework such as React.js / Next.js
• Experience in server-side web application development using Node.js
• Experience on working on CI/CD pipeline
• Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud; Platform (GCP)
• Familiar with Javascript unit testing frameworks such as Jest or Mocha
• Familiar with Agile and Continuous Integration and Delivery Practices
• Familiar with version control using Git
• Open to work on other platforms because we want a cross-functional team
• Minimum of 3-5 years of software development experience
• Solid Fundamentals in Javascript & Typescript
• Familiarity with building reusable web components will be an advantage
• Familiarity on how search engines components work (crawl, index, search)
• Familiar with practices such as Test-Driven Development and Behavior-Driven Development; Familiar with Docker
• Collaborative team player with good interpersonal and presentation skills
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.