We are seeking a proactive and client-focused senior executive to join our team. This role is ideal for a professional with strong client service experience and a passion for digital marketing and account management. As a client service representative, you will be responsible for building and maintaining client relationships, ensuring service excellence, and supporting our internal teams in delivering top-notch campaigns. This position offers an exciting opportunity to drive growth, optimize client satisfaction, and contribute to the agency’s success.

Key responsibilities

Identify and Develop Client Opportunities

• Proactively explore opportunities to introduce agency services to both existing and potential clients.
• Identify trends and areas to expand the agency's services and improve client offerings.

Ensure Service Level Excellence

• Deliver on service-level agreements by maintaining high standards for availability, reliability, and timely response to client needs.
• Ensure commitments are met to build trust and strengthen relationships.

Build and Maintain Client Relationships

• Foster strong, long-lasting relationships with clients to ensure retention and minimize attrition.
• Act as a key point of contact for client needs and inquiries, ensuring their satisfaction and loyalty.

Project and Campaign Updates

• Keep clients informed of the status and progress of their projects or campaigns, addressing their concerns and feedback efficiently.
• Provide transparency and clear communication throughout all stages of the client’s journey.

Support Team Coordination and Business Operations

• Assist in business support tasks and coordinate daily account activities to streamline processes.
• Collaborate closely with internal teams to ensure smooth and effective campaign management.

Support Sales and Marketing Initiatives

• Contribute relevant information to sales and marketing efforts, including insights on customer feedback and potential sales leads.

Create Client-Facing Documentation

• Prepare presentations, proposals, and reports tailored to clients’ needs, effectively communicating value and results.

Collaborate on Campaign Performance

• Work with cross-functional teams to collect and analyse data on campaign performance.
• Provide insights and recommendations for optimizing campaign outcomes based on gathered metrics.

Stay Informed on Agency Capabilities

• Develop a comprehensive understanding of the agency’s services, solutions, and industry trends.
• Effectively communicate the agency's offerings, especially in digital marketing, to clients.

Regular Account Status Reporting

• Keep the manager updated on all account activities, including providing status and call reports to ensure transparency.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• 3-4 years of client servicing experience, preferably in a marketing or digital agency.
• Proficient in account management, with a strong understanding of digital marketing.
• Excellent communication and interpersonal skills.
• Ability to manage multiple clients and projects simultaneously.
• Analytical skills to assess campaign data and recommend improvements.
• Detail-oriented, proactive, and a collaborative team player.

Benefits and Remunerations

• Commissions and incentives are available for this role
• Annual Salary Review
• Performance Bonus
• Various types of leave
• Healthcare Benefits
• Transport Claim
• Meal Claim
• Birthday Voucher
• Alternative work-from-home schedule

This role presents an opportunity for anyone looking to extend an experience in the digital industry and simultaneously grow together with our company. Interested candidate, please send your resume to [email protected]

**Please note that only shortlisted candidates will be contacted. **

We are seeking a dedicated and proactive Retail Development & Project Executive to join our Retail Management Services team. This position reports directly to the Head of Retail Management Services and plays a crucial role in ensuring the smooth operation and maintenance of our retail stores.

Working days:

• Monday - Friday

Working hours:

• 8.30 AM - 6 PM

Responsibilities:

Administrative:

• Keep track and compile monthly invoices and prepare reports
• Liaise with building managements and contractors to prepare and apply for permits for maintenance or repair or A&A works
• Prepare POs and keep track of delivery statuses
• Record and maintain accurate archive of lease documents, POs, invoices and permits
• Liaise with building managements and store managers for store administrative matters

Projects:

• Assist the Project Manager in managing projects and facilities maintenance
• Source for quotations and liaise with contractors for maintenance or repair or A&A works
• Prepare and submit all necessary architectural and M&E drawings and documentation to mall management and statutory authorities
• Capex monitoring including checking of invoices
• Ensure all projects are completed on time and within budget
• Proper record keeping of all drawings and documentation, including authority approvals
• Any other duties as assigned by Management

Requirements:

• Diploma in Real Estate/ Building Management or related discipline
• At least 3 years’ relevant experience, preferably in similar position with other retailers or real estate firms and proven track record of project management skills
• Solid technical background with hands-on experience in store development and knowledge of building guidelines and requirements
• Excellent communication and writing skills and strong analytical skills
• Meticulous and well organised team player who is able to work independently

My client, a private clubhouse is focusing in Fine Art Exhibits, private dining and lifestyle concierge service for C suite level private members is seeking a Concierge/Guest Services Executive to join them. The incumbent must be confident to deal and communicate with members.

Role:

1. Meet and greet VIP guests and offer assistance throughout their stay.

2. Being able to deal with queries and complaints as soon as you are made aware of them.

3. Control the operation on a day-to-day basis ensuring all operating standards are in place

4. To maintain and develop excellent service standards and consistent customer service focus.

5. Collate and establish a large range of information regarding food & beverage and feedback to meet and exceed guest’s expectations.

6. Support the team for a seamless arrival and departure experience at clubhouse

Responsibilities:

· Engage with members in a friendly and confident manner.

· Ensure members are enjoying their drinks and meals and take action to correct any problems.

· Help food preparation and setup when necessary.

Requirements:

· Diploma with experience providing excellent customer service in a fast-paced environment such as restaurants, hotels or casinos or cabin crew experience

· A positive attitude and ability to work well under pressure with private chefs and internal staffs

· Able to perform high-quality work and must be able to work independently

· Ablity to speak English and Chinese as has to deal with Chinese speaking members in the club.

Others: - 5 days work week and weekends if there is event

We are seeking a detail-oriented and proactive Purchasing & Procurement Executive to join our dynamic team. The ideal candidate will be responsible for managing the procurement process, ensuring that the organization secures high-quality goods and services at competitive prices. You will play a crucial role in driving our operational efficiency and supporting strategic initiatives by developing strong supplier relationships and continuously analyzing market trends. Your expertise will be essential in optimizing procurement strategies, enhancing cost savings, and contributing to the overall success of our organization.

Key Responsibilities:

Procurement Lifecycle Management:

• Oversee the entire procurement lifecycle, including requisitioning, ordering, and receiving goods and services.
• Manage purchase orders and optimize the ordering process.

Supplier Coordination and Relationship Management:

• Negotiate contracts, pricing, and terms with suppliers to secure favorable agreements.
• Establish and maintain strong relationships with vendors and stakeholders to facilitate collaboration and problem-solving.
• Conduct regular follow-ups with suppliers to ensure compliance with timelines and specifications.
• Coordinate activities for timely delivery from suppliers, particularly in regions such as China.

Product Development and Documentation:

• Support product development by communicating specifications, coordinating resources, and maintaining comprehensive documentation.
• Manage product samples by requesting, tracking, and evaluating their quality.
• Monitor and update product status to ensure alignment with project timelines.
• Perform various administrative and ad-hoc duties as assigned within the department.

Job Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or related field.
• At least 1 year of experience in procurement or a similar position, training will be provided.
• Strong negotiation and relationship management skills.
• Excellent organizational and analytical skills.
• Self-motivated, proactive, and able to work independently as well as in a team.
• Comfortable in a fast-paced environment.
• Proficiency in English is required; Mandarin proficiency is advantageous.

About the role

We are seeking a talented and driven Digital Marketing Executive to join our team. In this full-time role, you will be responsible for developing and executing effective digital marketing strategies to promote our range of home furniture.

What you'll be doing

• Manage and optimise our e-commerce platform, including content creation, SEO, and user experience improvements
• Develop and implement targeted social media campaigns across platforms like Facebook, Instagram, and TikTok
• Conduct market research and competitor analysis to identify opportunities and stay ahead of industry trends
• Collaborate with the broader marketing team to integrate digital initiatives with traditional marketing efforts
• Track and analyse campaign performance, providing detailed reports and insights to drive data-driven decision-making
• Stay up-to-date with the latest digital marketing tools and techniques, and implement innovative strategies to engage our customers

What we're looking for

• At least 2 years of experience in digital marketing, with a proven track record of successful campaigns
• Strong understanding of search engine optimisation, social media marketing, and content creation
• Proficiency in using digital marketing tools and analytics platforms, such as Google Analytics, Facebook Ads Manager, and Hootsuite
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Creativity and a data-driven mindset to continuously optimise and improve campaign performance
• A passion for the home furnitures industry and a desire to contribute to the growth and success of our brand

Are you passionate about technology and eager to dive into hands-on, impactful projects? As an IT Project Executive at Pazzion Group, you’ll be at the heart of our digital transformation journey, focusing on implementing and optimizing our Odoo ERP system. This 12-month contract role offers a unique opportunity to gain experience with ERP project management, collaborate with dynamic cross-functional teams, and contribute to the future of a leading brand in the fashion industry.

Job Descriptions

· Foster strong relationships with vendors while ensuring that project implementations meet quality standards.

· Manage the project implementation plan; identify the scope of project deliverables at each project milestone; monitor progress & change requests; take preventive/corrective action whenever necessary.

· Keep track of project deliverables according to the project timeline and taking proactive measures when needed.

· Oversee UAT process to ensure successful and timely project delivery, aligning precisely with departments’ expectations.

· Prepare a variety of project documentation, including Minutes of Meeting, Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Job Requirements

· Bachelor’s Degree in Information Systems or Business.

· 1-2 years' experience in the IT industry is preferred.

· Proficiency in Microsoft Office (Excel, Word, PowerPoint). Knowledge about Adobe Commerce and Odoo is a plus.

· Organized, meticulous, and always approach tasks with a positive attitude.

· Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.

Do you have a passion for flowers ? How about a career path in this industry ?

If you do, and have some experience as a hobby or at work, we would love to meet you !

The Production Florist is part of a vibrant team of florists in the Production Department. She is creative and has a wide knowledge of various flowers, and uses her artistic ability to provide excellent flower arrangements as well as fulfilling customers’ orders as requested.

Job Scope

· Manage floral arrangements as required by purchase orders

· Work with materials for flowers eg. Cotton wool for preservation of flowers, cutting, sponging, de-thorning of flowers, etc.

· Work with materials such as baskets to make hampers, gift packs, etc.

· Assist in cleaning up the production working area

Requirements

· Willing to work overtime

· Hardworking and responsible

· Creative but also knowing when to adhere to customers’ requirements

· A team player but independent at the same time

· Must have similar experience of 1-2 years

Benefits

· Welfare benefits and annual gatherings

· Staff meals provision during Valentine's Day / Mother's Day projects

· Birthday Leave and voucher

· Child-education benefits

· Staff discounts on food, cafe merchandise and flowers

· Medical Benefit

· Performance Bonus

Location :

Paya Lebar ( 5-min walk from MACPHERSON MRT Station – Circle Line / Downtown Line )

Remuneration & Working Hours :

- Salary : Ranging $2000.00 -$2600.00 per month

- Working Hours : 5.5 days per work week ( 44hrs + OTs ) - Rotational weekdays / weekends off

Job Types: Full-time, Permanent

Pay: $2,000.00 - $2,600.00 per month

Benefits:

• Employee discount

Supplemental Pay:

• Performance bonus

Work Location: In person

Job Description

• Identify opportunities to market the agency's services to existing and new clients, and monitor and develop new services for the agency.
• Deliver service-level agreement commitments on availability, reliability, and client response turnaround time.
• Maintain good relationships with clients to retain and protect our customer base against attrition.
• Keep clients updated on the progress of each project or campaign while responding to their concerns and feedback promptly.
• Assist the team in business support and coordinating day-to-day account activities.
• Support sales and marketing by providing relevant information, including customer feedback and sales leads.
• Develop presentations, proposals, and reports for clients.
• Brief and collaborate with the respective teams to gather data on campaigns to evaluate performance and recommend ways to improve campaign performance.
• Be knowledgeable of company capabilities and products/services and be up-to-date on digital marketing solutions to effectively communicate all offerings to clients.
• Proactively provide the Account Servicing Manager with regular updates on accounts activities, including status and call reports.
• Management of project timeline and expectations while building strong relationships in the process to achieve customer
  satisfaction.
• Ensure actions and key deliverables were being met and kept within the defined scope, along with all internal and external team
  members.
• Be the main communicator between in-house designers and clients by providing an accurate translation of the web features and design requirements.

Requirements:

• Experience: Minimum 2 - 3 years of client servicing experience, ideally within a marketing or digital agency.
• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• Strong interpersonal and communication skills.
• Proficiency in account management and handling multiple clients or campaigns simultaneously.
• Good understanding of digital marketing and advertising concepts.
• Analytical mindset to assess campaign data and recommend improvements.
• Personal attributes: proactive, detail-oriented, client-focused, and a collaborative team player.

Benefits and Remunerations:

• Commissions and incentives are available for this role
• Annual Salary Review
• Performance Bonus
• Various types of leave
• Healthcare Benefits
• Transport Claim
• Meal Claim
• Birthday Voucher
• Alternative work-from-home schedule

This role presents an opportunity for anyone looking to extend an experience in the digital industry and simultaneously grow together with our company. Interested candidate, please send your resume to [email protected]

**We regret to inform you that only the successful candidate will be notified. **

Responsibilities:

Pre-arrival

• Support and execute activities with the new student airport pick-up and accommodation support services
• Maintain database to track service statuses and engagement rates

Orientation

• Support and execute activities within the new student orientation weeks
• Support and work with various stakeholders such as JCU staff and external vendors to ensure a smooth orientation process
• Maintain database to track engagement rates

Student Clubs

• Support and execute activities for the student clubs such as providing its members support with planning events and activities

Gym

• Support and execute activities for the gym space upkeep and membership applications

Privilege Program

• Support and execute activities for the privilege program including working with external organizations to bring privileges and benefits for students such as discounts at retail stores and food and beverage outlets

Essential Skills Required

• Excellent interpersonal and communication skills
• Experience in events management
• Passion for working with youth
• Minimum 2 years relevant experience, preferably in the education industry

Monthly Remuneration: Commensurate with experience

Closing date: 19 November 2024

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Job Scope:

- To manage and build good rapport with existing portfolio

- To grow the current portfolio and achieve monthly targets

- To coordinate and liasie with workshops, internal stakeholders.

- To handle enquires , to do cold calls and social media marketing.

- To manage the collection of car rentals from hirers.

Minimum 2 years others sales experience. Training provided.

Responsibilities

· Contract preparation for sessional academic staff

· Payment for sessional staff.

· Assist in the recruitment of sessional Staff.

· Assist in the on-boarding/orientation process for full-time/sessional staff.

· Maintain an up to date register/database of sessional lecturers/tutors/supervisors.

· Provide support and assistance on relevant statutory compliance requirements.

· Implementation of the full range of general HR administration.

Key selection criteria

· Relevant tertiary qualifications

· Proficient in MS Office with strong Excel skills

· Contract preparation and payroll experience mandatory

· Relevant education industry experience with high degree of detailed and repetitive work advantageous

· Strong interpersonal, collaboration and communication skills

· Mature, trustworthy, discreet and confidence inspiring

· Able to multitask and deliver results within a set timeframe

· High initiative and energy levels

1 Year Contract (Possible Conversion to Perm)

Monday to Friday, 9am to 6pm

East

Job Responsibilities:

• Asssist Project Managers in determining and defining project scope and objectives
• Assist in predicting resources needed to reach objectives and manage resources in an effective and efficient manner
• Assist with project schdedule and support with administrative work
• Provide project updates on a consistent basis to project managers
• Research on best practices, techniques, and standards used in project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Any other ad hoc duties as assigned by the Management

Requirements:

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Driven and committed to success while maintaining integrity
• Experienced in managing clients and various stakeholders
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

• Diploma in Nursing, Social Work or other related disciplines
• Minimum 1 year experience in community healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Strong communication skills (oral and written)
• Proficiency in G Suite applications (e.g. Google mail, docs, sheets, slides, calendar)

Experience Matters is an event agency that dreams, designs, manages, and delivers experiential events for clients and their audience. Based in Singapore, they have been the agency behind several prominent government meetings involving world leaders, industry movers and shakers. Their work with Fortune Global 500 companies takes them around the globe, creating immersive experiences that matter – shifting mindsets, building brand loyalty, and impacting choices.

• We are looking for individuals who are keen to develop a career in the event industry.
• Who are looking to be a part of a team.
• Who are passionate about work and play.
• Who are committed to delivering not just effective experiences but also experiences that transform mind sets and make a difference.

About the position

This position reports to the Event Manager and interfaces event attendees and vendors, and will be required to manage roadshows and festivals that includes, but is not limited to the following:

• Running a live event independently and representing the agency and our clients in a professional manner
• Maintaining timelines effectively
• Preparing for WIP meetings and providing clear reports to clients and their stakeholders in a professional manner
• Liaising with venues to ensure all documentation is thoroughly prepared
• Preparing pre-event and post-event documentation, active management of set-up and tear-down of events
• Working closely with designers to ensure collaterals and production items are produced timely
• Managing a team of event crew
• Communicating with and managing consumers of the event
• Being open to working irregular hours

If this is how you roll..

• Customer-focused and can interact well with clients
• Good communicator and good interpersonal skills
• Good team player
• Independent with high initiative
• Able to work under pressure and adaptable
• Well organized and meticulous

Seniority and remuneration will be based on relevant experience.

Application Requirements

Interested applicants are to provide us with the following:

• Cover letter
• Resume
• Salary expectation
• Available start date

Job Overview

As an Account Executive for a local M& E Maintenance Company, you'll be responsible for various accounting tasks, such as keeping track of financial records, preparing reports, and ensure all the records are accurate and up to date. This position requires strong communication & negotiation skills, and a meticulous work attitude.

Main Responsibilities

· Maintain and Prepare Company Account– accounts receivables, accounts payables, reconciliations, invoicing and quotations,

· Follow up with Payment Response, and Issued Tax Invoice ensuring payment on time,

· Proactively follow up on subcontractors and customers’ queries, resolves any outstanding AR issues, discrepancies and invoices,

· Matching and checking of vendor’s Invoices, DO, PO and quotations,

· Ensure all payments are properly authorized with supported documentation,

· Prepare budgetary and presentation to clients,

· Prepare full sets of accounts and financial statements,

· Staff payroll, OT, CPF e-submission, GST submission & IR21 submission

· Maintain an accurate & Up-to-date client database, and banking records,

· Assist general administrative duties, such as MOM matters including work pass application /renewal/cancellation, and

· Handling banking duties, and any ad-hoc duties assigned.

Requirements

• Full application of XERO,
• Minimum 3-5 year’s experience in the relevant field,
• Degree in Accounting or Finance,
• Proficient in using Office software such as Word, Excel, PowerPoint, and
• Able to work independently and tight schedule.

Salary range: $ 3,500 to $ 4,000 per month based on experience, qualification and interview outcome.

This position reports to the Finance Manager & interfaces with respective portfolio ICs. The Finance Executive is to work closely and assist the Finance Manager in managing the company's finance reporting & activities. The Finance Executive is mainly involved & assisting in finance-related activities such as billing, payment, statutory reporting i.e. GST & Tax, and monthly account closing.

This is a collaborative position so excellent teamwork and communication skills are vital; you should be comfortable communicating with all stakeholders - partners, investors, teammates or external parties etc.

Responsibilities:

• Assist Finance Manager in producing financial reports.
• Accounts Payable (AP) functions including ensure timely processing of payment and verifying suppliers' statements of account.
• Accounts Receivable (AR) functions including invoice processing and following up on overdue invoices, issuing monthly statement of account to customers.
• Compile projects’ financial documents for processing.
• Other ad-hoc finance assignments by Finance Manager.

Requirements :

• An analytical mind.
• Proficiency in accounting and Microsoft office softwares (Prior experience in Xero & Zoho is a plus).
• Negotiation skills and the ability to develop strong working relationships.
• Good interpersonal communication skills.
• A keen eye for detail and desire to probe further into data.
• Ability to meet deadlines in a fast-paced environment.
• Exceptionally detail-orientated and organized, ensuring quality and consistent output.
• Ability to work independently and well with team members.

1. Interested candidates are invited to submit a comprehensive resume, stating current and expected salary, and date of availability.
2. Remuneration and appointment will commensurate with qualifications and experience.
3. We regret that only shortlisted candidates will be notified.

Join a growing team where you'll have the opportunity to drive sales growth, build customer relationships, and make an impact in the industrial automation industry.

Key Responsibilities:

• Account Management: Develop new accounts while maintaining and serving existing ones.
• Sales Development: Conduct sales calls and plan visits to explore business opportunities with prospective clients.
• Quotations and Proposals: Prepare and submit Requests for Quotations (RFQs) to meet client needs.
• Sales Targets: Achieve monthly and quarterly sales targets and contribute to overall team goals.
• Customer Satisfaction: Ensure a high level of customer satisfaction by providing exceptional service and support.
• Reporting: Provide monthly sales reports and updates to management.
• Inquiry Handling: Attend to client inquiries and provide timely, accurate responses.

Requirements:

• Education: Diploma or Degree in a relevant field.
• Experience: Preferably 1-3 years of sales experience; industrial or factory automation experience is an advantage.
• Strong communication skills with fluency in English, able to effectively respond to client inquiries.
• Sales-driven and self-motivated with a proactive approach.
• Ability to manage multiple accounts, assess market opportunities, and make data-driven decisions.
• Nationality: Singapore Citizen or Permanent Resident preferred.
• Additional: Candidates with less experience are welcome, as on-the-job training will be provided.

If you’re ready to take the next step in your sales career and thrive in a healthy-paced, innovation-driven environment, we encourage you to apply!

Job Highlights

• Leading company in the Automotive industry with expansion plans.
• Career growth for candidates with proven track record.
• Support given by the Company to hit sales.
• Attractive & competitive remuneration package (Up to S$10,000 monthly)
• Dynamic working environment with rapid career growth
• Great opportunities for learning & career advancement
• Medical benefits

Job Description

• Welcome and attend to the customer providing an excellent one-stop experience at all times
• Maintain and develop client relationships through an individual approach
• Be proactively engaged in maximizing sales opportunity in order to achieve individual sales target and KPIs
• Prove Brand and product knowledge
• Ensure and maintain the showroom and visual display
• Deal effectively with customer complaints by liaising with the manager when necessary
• Report to the Sales Manager regarding reviews, analyses, objectives and planned activities

Requirements

• Candidate must possess at least Diploma Level in any field
• English & Mandarin to communicate with mandarin speaking customer
• Valid driving license is required
• Excellent communication and interpersonal skill
• Can-do attitude and self-motivated, be a good team player
• Energetic, enthusiastic character with passion
• With positive mind to adapt dynamic environment

Job Responsibilities:

• Asssist Project Managers in determining and defining project scope and objectives
• Assist in predicting resources needed to reach objectives and manage resources in an effective and efficient manner
• Assist with project schdedule and support with administrative work
• Provide project updates on a consistent basis to project managers
• Research on best practices, techniques, and standards used in project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Any other ad hoc duties as assigned by the Management

Requirements:

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Driven and committed to success while maintaining integrity
• Experienced in managing clients and various stakeholders
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Title: Customer Service Executive

General Description

Customer Service Executive is responsible for ensuring that customers are satisfied at all times. Duties include answering customer calls & emails within the Service Level Agreement (SLA) with excellent quality. Must be a strong team player & ensure high levels of attendance & punctuality. Must ensure constant contributing towards improvement of the business by highlighting Voice of Customer (VOC) which is a process of requesting, gathering, and analysing customer feedback.

Duties/Responsibilities Towards Customers/Agents

1. Maintain service level at 9.5% for all incoming calls.

2. Ensure all customer emails are replied within 20 minutes.

3. Maintain quality of output an email replies and telephone calls.

4. Ensure follow-ups on all undelivered shipments, as per the SOP for undelivered shipment.

5. Escalate all customer complaints to CS Manager.

6. Ensure front desk is manned during office hours and ready to handle walk-in customers. The duties will be rotated amongst all CS Executives.

Duties/Responsibilities Related to Self & Personal Hygiene at Work

1, Ensure high attendance and punctuality of more than 95%.

2. Ensure leaves are well planned and approval sought 1 week in advance.

3. Ensure break schedule is adhered to as planned.

4. Ensure all allocated jobs/tasks are completed within the allotted time-line.

Duties/Responsibilities Towards Business

1. Update on customer feedback to Ops supervisor and CS Manager.

2. Monitor online unconfirmed bookings and resolve any that arise.

3. Make suggestions for process/business implements.

4. Make payment collection calls to local and international customers with overdue payments.

5. Make successful sales calls daily.

6. Sort the job sheets/movement charts on a daily basis and have them ready for reference upon Proof of Delivery (POD) requests.

7. Manage local customer billing for manual changes required, especially for special /urgent bookings as per SOP,

8. Prepare manual job sheets for some customers.

9. Encourage new customers to take up cashless payment options.

Adhoc Duties

1, Support Operations Department as and when required. Duties will be rotated amongst all CS Executives.

Education/Experience /Skills Requirements

1. Minimum 'O' Level

2, Minimum 1-year experience in Customer Service field (optional)

3, good written, Oral and face to face Communication skills

4. Analytical thinking

5. Able to handle difficult customers

6. Adhere to timeline always

7, Good listening skills

8. Strong team player

9, Reasonable knowledge of MS office

Jobs Description:

-To support outdoor sales in quotations and enquiries

-To ensure smooth delivery for all confirmed orders

-Ensure all related paperwork such as quotations, purchase orders to Suppliers, deliveries are done properly

-To provide after sales customer support if needed

Requirements:

-IT sales experience with at least 1 - 2 years of relevant experience is an advantage

-Customer oriented, good interpersonal and communication skills

-High level of energy, drive, enthusiasm, initiative, commitment, responsible, able to handle stress; including the ability to work independently and challenging environment

-Self-motivated to expand personal professional knowledge of product and selling skills

-Proficient with computer, especially Microsoft office applications namely, Outlook, Excel and Word

Roles and Responsibilities:

-Establish and maintain good relationship with customers

-Quick response to enquiries

Other Information:

Working hours: 9-6pm (Monday to Friday). May need to work late occasionally.

-Salary Range (depending on experience)

Join our team as an Admin & Accounts Executive!

This unique role combines the worlds of finance and administration, offering you diverse challenges and growth opportunities. Be the driving force behind our operations and ensure seamless office management. Embrace this dynamic position and embark on an exciting journey with us today!

Roles & Responsibilities

· Assist in daily admin and basic accounting duties

· Perform data-entry & clerical assistance

· Scanning and uploading of clients' documents

· Perform other ad-hoc duties as assigned

Requirements

· LCCI Certificate in Accounting or equivalent

· Required skill(s): XERO, MS Office, basic accounting knowledge, administrative duties

· Good interpersonal and communication details

· Pro-active, meticulous and detail-oriented character

Other Details

· 5 days’ work week (9am – 6pm)

· Medical allowance per year

· Annual bonus

· Next to Paya Lebar MRT station

· Singaporeans preferred

Interested candidates can send your resume to [email protected].

Job Highlights

• Leading company in the Automotive industry with expansion plans.
• Career growth for candidates with proven track record.
• Support given by the Company to hit sales.
• Attractive & competitive remuneration package (Up to S$10,000 monthly)
• Dynamic working environment with rapid career growth
• Great opportunities for learning & career advancement
• Medical benefits

Job Description

• Welcome and attend to the customer providing an excellent one-stop experience at all times
• Maintain and develop client relationships through an individual approach
• Be proactively engaged in maximizing sales opportunity in order to achieve individual sales target and KPIs
• Prove Brand and product knowledge
• Ensure and maintain the showroom and visual display
• Deal effectively with customer complaints by liaising with the manager when necessary
• Report to the Sales Manager regarding reviews, analyses, objectives and planned activities

Requirements

• Candidate must possess at least Diploma Level in any field
• English & Mandarin to communicate with mandarin speaking customer
• Valid driving license is required
• Excellent communication and interpersonal skill
• Can-do attitude and self-motivated, be a good team player
• Energetic, enthusiastic character with passion
• With positive mind to adapt dynamic environment

Key Responsibilities

• Develop and implement Public Relations strategies, riding on various media channels aligned with the overall marketing strategy
• Write and edit content such as press releases , bylined articles, briefing materials, and social media posts.
• Media management on public issues and issue preparedness to protect brand reputation
• Maximize brand exposure and build relationships with media and key opinion leaders
• Analyze and measure success of Public Relations initiatives and campaigns according to set KPIs
• Collaborate with cross-functional teams, such as Corporate Affairs, and liaise closely with the Global Public Relations team to ensure alignment of marketing and Public Relations initiatives with overall business strategy
• Assist in the planning and execution of integrated communications campaigns to achieve overall business objectives

Key Requirements

• Minimum 1 year of relevant experience. Agency experience would be advantageous.
• Keen knowledge and understanding of the traditional and new media landscape in Singapore
• Strong organisational and project management skills
• Excellent written and verbal communication skills
• Degree in Mass Communication/ Marketing or related fields

Job Description

· Responsible for the end to end manufacturing process and resolving production related issues

· Coordinate with Supply Chain, P&D and QA&RA departments to ensure sufficient stock levels

· Able to lead and understand challenges due to business nature and help enable/shape improvements to operational management systems and processes

· Prepare forecast capacity planning, monitor factory output, plan, organize and allocate of resources to meet delivery requirements

· Managing, leading and motivating the staff to build team spirit and to maintain high morale

· Ensure effective, efficient and timely execution of planned production schedule

· Implementing new technology to increase efficiency and productivity in the production process

· Ensure smooth running of all operations in an appropriate and cost-effective manner

· Ensure all finished goods are in full compliance with customer specifications and company regulatory requirements and standards

· Perform quality controls and monitor production KPIs

· Recruit, train and supervise staff

· Other duties assigned by the Company as and when necessary