Job Responsibilities:

- Assist and support Project Manager in the project administrative duties/ deliverables

- Manages the administrative aspects of a construction project

- Communicate and work closely with customers, sub-contractors, 3rd Party service providers.

- Liaise with internal and external supplier for quotation, ordering & arranging of goods delivery

- Required to do site visit with project manager

Job requirement:

- Diploma in building, Facilities management, civil engineering or equivalent certification preferred

- Minimum 1 year of relevant working experience in Project Administration for construction, design or building industry or property / facility management.

- Should be highly driven and independent; possess strong analytical, communication and interpersonal skills.

- Knowledge in Auto-cad is an added advantage

Occasional half day work on Saturday is required (on an average of once in 3 months’ time)

Responsibilities:

• Provide strong administration support to cleaning operations team
• Timely data updates and transactions
• Filing, maintaining and updating of administrative / maintenance/projects records.
• Administrative support including calls, faxes and emails.
• Other administrative duties as assigned.

Requirements:

• Experience in the cleaning/ estate management and facilities management will be an added advantage.
• Outstanding communication and interpersonal abilities
• Excellent organizational skills
• Familiarity with office management procedures
• Excellent knowledge of MS Office
• Candidate must possess at least a Diploma

BASICS:

Monthly

Respond and resolve Tenant requests / feedback /adhoc issues

Liaise with service providers/contractors / property agents

Organise the quarterly and bi-monthly AC service, lift maintenance, electrical license, water tank cleaning etc

Managing a Master sheet of Property Maintenance Schedule on each properties

Updating Rental Schedule for Properties

Monitoring Receivables (rentals) and Payable (expenses) for property company

Compile the receivables and payables to Accountant

Prepare and or check Tenant’s monthly invoices

Communication through Emails/WhatsApp / Phone calls / meetings

Compiling/Filings emails and bills on a daily/weekly/monthly basis

Prepare Tenancy agreements new and renewal leases

Adhoc - Renew Workers Work Permit, road tax renewal

We are looking for an Executive, Accounts Payable professional to join the team.

As an Accounts Payable professional, you will be responsible for keeping the system running smoothly by managing cash flow and paying vendors and suppliers. You will be expected to keep track of all expenditures and reconcile processed work by verifying entries and comparing system reports to balances.

Responsibilities:

· Post business transactions, process invoices, verify financial data for use and maintain accounts payable records.

· Provide other clerical support necessary to pay the obligations of the organization.

· Maintain meticulous records of outstanding payables.

· Ensure the accuracy of an organization’s financial documents for payment, auditing and tax purposes.

· Process out going payments in compliance with financial policies and procedures.

· Perform day-to-day financial transactions, including verifying, classifying and recording accounts payable data.

· Keeping track of all payments and expenditures, including payroll, purchase orders, invoices and statements

· Protect businesses against unintentional overpayment.

· Practice effective monitoring to ensure payments are made to vendors in a timely manner.

· Verifies vendor accounts by reconciling monthly statements and related transactions

· Clarify any questionable invoice items, prices, and receiving signatures.

· Assemble and review invoices to be completed for payment.

· Maintain copies of vouchers, invoices or correspondence necessary for files.

· Obtain proper information and data regarding invoice payments.

· Check vendor files for any previous payments and assign voucher numbers.

· Prepare vouchers listing invoice number, date, vendor address, item description, amounts and coding per accounting policies and procedures.

· Verify invoices against purchase orders and ensure goods or services were received before issuing payment to vendors.

Job Requirements:

· Degree or Diploma in Finance, Economics, Business Studies or a similar discipline.

· Candidates who are currently enrolled in CPA Australia will be considered as well.

· Solid understanding of basic bookkeeping and accounting skills is required.

· Proven ability to calculate, post and manage accounting figures and financial records.

· Proven ability to calculate, post and manage accounting figures and financial records.

· Team player with strong communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

Our Company is looking for 3 executives in food services and need to meet the following citerior:

1) must be a team players and must be able to work in split shift

2) must be able to travel by its own

3) well verse in presentation of Food stuff

4) well present in doing service work

5) salary 3000-5000

Responsibilities

• Responsible for setting and operating CNC Machines
• Responsible for performing preventative maintenance on product equipment
• Responsible for performing other duties as and when required

Requirements

• Min Nitec in Engineering
• Min 1 years of working experience in Precision/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for inventory management ensuring the inventory is in healthy & good condition.
• Responsible for coordinating with manufacturing Plants and respective Supply Chain Management team to ensure materials and services are being delivered to the respective designation on time and in full (OTIF).
• Responsible for raising material/purchase requisition promptly and monitor the delivery status to ensure delivery is on-time and stock-out
• Responsible for Production Planning and Scheduling process and administrative handling.
• Responsible for performing material planning (MRP/JIT), sub-contracting and execution of raw material resources for Sales Order to meet on time and in full delivery (OTIF).

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 3 years of working experience in Production/ Material Planning in Manufacturing/ Oil&Gas/ Precision industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions.

• Maintain complete and updated employee records relating to remuneration.

• Ensure accuracy of HR data for monthly payroll processing.

• Perform bi-monthly payroll processing for assigned projects/divisions.

• Support a full spectrum of payroll function including bonus, ad-hoc pay and other allowances on a monthly basis.

• Process staff claims, IR8A and other tax related filings.

• Maintain proper filing and documentation of all relevant documents (payroll advice, reports and correspondences) pertaining to payroll.

• Handle and resolve queries on payroll matters.

Requirements

• Diploma in Human Resource Management, Administrative or similar.

• Minimum 2 years of experience in related functions.

• Good communication skills (written and oral).

• Pro-active manner, willing to offer new suggestions and share.

• Proficient in Microsoft Office/Excel with an eye for details.

We are seeking a highly capable management accountant to optimise our financial management policies. You will be performing financial analysis, preparing financial forecasts, and advising senior management on strategic planning.

To ensure success as a management accountant, you should exhibit extensive knowledge of financial analysis and forecasting, and have experience in a similar sector environment. An outstanding management accountant will be someone whose financial accounting and business management expertise translates into sustained business growth.

Responsibilities:

• Gathering and interpreting data (both financial & non-financial) to transform them into insightful information to support corporate initiatives set by Board & Senior Management .
• Analysing key financial data and advising senior management on strategic planning. Support Finance Director to drive and facilitate full suite of budgetary planning, execution and monitoring cycle.
• Developing and implementing cost-effective financial policies and procedures, as well as mitigating financial risks.
• Preparing management reports and budgets, as well as controlling and forecasting income and expenditure.
• Overseeing management reporting (including budgetary and forecasting lifecycle) and supervising junior financial department staff.
• Keen in exploring process automation and embrace digitalisation initiatives to evaluate and augment productivity and efficacy.
• Monitoring auditing and taxation practices, as well as evaluating benefits and compensation packages.
• Ensuring that financial management policies and procedures adhere to regulatory standards where necessary.
• Performing financial recordkeeping, as well as protecting sensitive and confidential information where necessary.
• Keeping informed of regulatory requirements and best practices in management accounting & reporting.

Requirements:

• Bachelor's degree or Diploma in accounting, finance, or similar.
• Candidates who are currently enrolled in CPA Australia will be considered as well.
• Certified management accountant (CMA) preferred.
• A minimum of three years' experience as a management accountant in a related business and/or conversant in managing budgetary and forecasting exercise in a Group / Conglomerate / Organization with multiple Business Units (BUs).
• Comfortable and proficient with Segmental & BUs analysis, as well as complicated subsidies and rates variance analysis.
• Able to lead in a small team setting with tight deadlines.
• Proficient in business management and accounting software. Basic dashboard design and formulation skills / experiences are preferred though not mandatory.
• Extensive knowledge of accounting standards and financial regulations, preferably familiar with Charities Accounting Standard and Code of Corporate Governance though not mandatory.
• Strong mathematical and analytical aptitude.
• Exceptional attention to detail, meticulous in preparing financial / management report and excellent report / commentary writing skill is a must.
• Superb leadership, organisational, and problem-solving skills.
• Excellent collaboration and communication abilities.

Branding And Design:

1. Delivering Mr Bucket’s vision across all channels.
2. Graphic design development.
3. Management of the brand bible.
4. Technical support for all design work.
5. Packaging design and sourcing
6. Assist in the design of factory/ shop space.
7. Assisting in web design and maintenance.
8. Brand layout for social media channels like Facebook and Instagram.
9. Oversee all outgoing media design.
10. Creation of event collaterals.
11. Design liaising, printing and sourcing.
12. Periodic reviews with regards to brand design.

Content Creation

1. Design artwork including digital and print collaterals for the brand.
2. Create engaging content for marketing usage (imagery, gifs, videos etc.).
3. Ensure consistent visual identity on all media platforms including social media, website, EDM, etc.
4. Develop and execute designs/visuals for social media platforms and digital marketing.
5. Ensure content created is optimised for platforms and adhering to brand guidelines or campaign direction.
6. Research on content/style trends and creating an idea bank.

Photography (studio product shots & styled shoots)

1. Work closely with Design & Marketing Lead to plan and carry out photoshoots.
2. Styling and editing of photos, ensuring they are in line with brand standards.
3. Organise raw and edited images for usage and easy referencing.

Videography

1. Work closely with Design & Marketing Lead to plan out storyboards.
2. Capture and edit media content into compelling visuals for the brand.
3. Ensure renders are successful and in appropriate format for various platforms.
4. Organise and prepare raw and finished footage, images, audio, and scripts for use in editing.

Research And Marketing:

1. Identifying key trends to implement.
2. Chocolate research.
3. Product/event photography
4. Farm, on-site and research travelling.

*Job Description may be added to or change subject to growing business needs and upon discussion with the staff member.

TECHNICAL SKILLS AND COMPETENCIES

• Video editing
• Graphic design
• Applications: illustrator, photoshop, figma (good to have), adobe after effects, video editing.

Job Highlights

• Medical and Dental Benefits
• Birthday Leave and Family Care Leave
• F&B Discount

Job Summary:

The successful candidate will be responsible for driving and achieving company sales targets through conducting consultations, interview sessions.

The Executive, Student Enrolment will manage Events, CRM, Email, Incoming call, walking, local/overseas leads, agents and update following department SOP, and uphold the highest level of customer service.

The Executive, Student Enrolment will work with inter-departments on administrative and enrolment matters and collaborate with the Marketing Department on marketing strategies and initiatives.

The role reports to the Assistant Director for all SHATEC Student Recruitment & Enrolment matters.

Key Responsibilities:

• Perform follow-up of sales leads and take proactive actions to close sales.
• Drive and achieve company sales targets.
• Conduct consultations and Students interviews
• Collate relevant information to be included in sales proposals and reports. Manage CRM system leads, prepare reports, update following department SOP.
• Uphold the highest level of customer service.
• Work with inter-departments on administrative and enrolment matters
• Good in written and oral communication skills and able to maintain rapport with potential and existing agents and potential students, and close sales leads.
• Report to Assistant Director Student Recruitment & Enrolment.

Others

• To ensure adherence of operational processes in work areas to compliance requirements stipulated by CPE EduTrust
• To support all related school events
• Any other tasks and duties assigned by his/her supervisor

Requirements:

• Diploma in any related field.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and/or as part of a team.
• Proficient in Microsoft Office (Word, Excel, PPT).

Responsibilities

• Responsible for reading, interpreting and drawing up technical drawing specifications
• Responsible in developing, coordinating, monitoring all aspects of the operational set up for projects assigned
• Responsible for working cross-functionally with different teams and organizations
• Responsible for applying Six Sigma/Lean Manufacturing methodologies for continuous process improvements and to improve operational efficiency

Requirements

• Min Nitec in Mechanical Engineering or relevant discipline
• Min 1 years of working experience in manufacturing industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

WE ARE EXPANDING !!

Job Title: Executive, Sales & Marketing

Department: College for Lifelong Aspirations and Skills (CLASS@SHATEC Orchard)

• Medical and Dental Benefits
• Birthday leave and Family Care leave
• F&B Discount

Job Summary:

We are seeking a highly motivated and skilled Sales and Marketing Executive to promote our short courses. The successful candidate will be responsible for driving sales and marketing efforts for both short courses and customised courses.

Key Responsibilities:

• Develop and implement sales and marketing strategies to promote our short courses.
• Generate leads and new businesses through various marketing channels, including email campaigns, social media, online advertising and/or other outreach activities.
• Conduct market research to identify customer needs and preferences.
• Build and maintain relationships with clients, partners, and stakeholders.
• Work closely with the marketing and communications team to create and manage marketing campaigns, including social media, email, and online advertising.
• Work closely with internal stakeholders to develop new short courses based on market demand.
• Provide exceptional customer service and support to clients.
• Provide regular reports on sales and marketing activities to the management team.

Requirements:

• Bachelor's degree in marketing, business administration, or a related field.
• Proven experience in sales and marketing, preferably in the CET industry.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Word, Excel, PPT).
• Ability to work independently as well as part of a team.
• Experience with GeBIZ is preferred.

We offer a competitive salary and benefits package, including opportunities for professional development and growth within the company. If you are passionate about sales and marketing, and have a proven track record of success in the continuing education & training industry, we would love to hear from you.

Please submit your resume and a cover letter outlining your qualifications and interest in the position.

Job Description & Requirements

You will report to BDM Manager and your duties will include:

Business Development

1. Liaise and effectively engage with local/overseas partners and agents for direct student recruitment drives and marketing activities.

2. Actively manage, maintain, and evaluate agents according to the Agent Management System.

3. Keep abreast of industry trends and issues affecting the educational industry to help the school stay ahead of the competition. Gather market intelligence on competitors.

4. Conduct school tours and provide post tour follow up to enrolment.

Student Enrolment and Administration

1. Handle enquiries from Agents, Parents or students regarding enrolment and admission test.

2. Responsible over admission test arrangement and scheduling of all incoming applicants’ admission tests and admission interviews.

3. Invigilate ongoing test, physically or online.

4. Ensuring sample admission papers are available and marked admission test papers are returned within stipulated time frame.

5. Handling all other matters regarding student applications and admission.

6. Work closely with SAS and Student Services to ensure smooth induction of new students.

Marketing

1. Plan and execute advertising and promotion concepts that are aligned to the Business Development Plan.

2. Social Media – content planning, design creatives, and mange publication of all SFMS official social media accounts to increase brand awareness.

3. Ensure compliance of corporate branding and positioning.

Requirements:

• Candidate must possess a minimum Diploma in Business / Marketing or related discipline.
• Minimum 1 year of relevant work experience. Fresh graduates are also welcome to apply.
• Proficient in photo/video-editing software and has prior experience in professional video and photo-taking
• Social media creatives.
• Possess Design and IT Skills for preparation of marketing collaterals.
• Possess strong communication and writing skills.
• Creative, resourceful, self-motivated
• Able to multi-task and adhere to deadlines.
• Able to work independently and in a team.

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions.

• Maintain complete and updated employee records relating to remuneration.

• Ensure accuracy of HR data for monthly payroll processing.

• Perform bi-monthly payroll processing for assigned projects/divisions.

• Support a full spectrum of payroll function including bonus, ad-hoc pay and other allowances on a monthly basis.

• Process staff claims, IR8A and other tax related filings.

• Maintain proper filing and documentation of all relevant documents (payroll advice, reports and correspondences) pertaining to payroll.

• Handle and resolve queries on payroll matters.

Requirements

• Diploma in Human Resource Management, Administrative or similar.

• Minimum 2 years of experience in related functions.

• Good communication skills (written and oral).

• Pro-active manner, willing to offer new suggestions and share.

• Proficient in Microsoft Office/Excel with an eye for details.

Job Title: Senior Operations Executive / Operations Executive (Fresh Food Processing) (ID8116)
Location: Upper Thomson Road
Working Hour: 5 days work
Monday-Friday 8:30am – 6:00pm
(Will be required to work midnight shift when necessary)
Salary: $4000 - $5500

Job Description:
1. Production Operation
• Monitor daily production quantity to ensure output meets the planned targets & target quality
• Re-deployment of production staff in production lines if necessary for better efficiency
• Serves as an escalation point and resolves complex and diverse operational problems
• Initiate process improvement within production lines/department
• Ensure compliance to workplace safety standards and policy at all times
2. Assist / Work with Production Planner on:
• Oversee inventory levels of all ingredients and finished products; rebalance inventory regularly
• Secure the necessary raw materials and ingredients
3. Production Administrative
• Coach line leaders/production members to correctly fill up all checklists and production reports
• Disseminate important information down to all production staffs
4. Quality Assurance & Control
• Monitor compliance with SOPs, safety regulations and policies
• Ensure corrective actions are monitored and completed for all non-compliant conditions and behaviours
• Work with the Preventive Maintenance Team for scheduled inspections/repair of equipment
• Work with QA to ensure food safety and quality of raw materials / finished products
• Monitor and ensure housekeeping are practiced and maintained
5. People Management
• Oversee and coach line leaders/production staff on the assigned job scope within the production lines
• Plan the schedule for production staffs' leaves and facilitate daily production lines deployment
• Coordinate efforts with other departments to ensure smooth operations within the production lines
• Ensure training is conducted for new production members or to help current production members perform better

Requirement:
• Minimum Diploma in Business Management or equivalent
• Must have minimum 5 years of relevant experience in Food Production
• Able to work in a fast-paced environment
• Knowledge of SAP is preferred
• Good understanding of GMP, GHP and SOP
• Experience in handling Seafood, Poultry and Beef/ QSR experience is preferred
• Experience in Leading and/or overseeing planning, plant procurement order fulfillment
• Strong leadership skills in managing big teams

Job Title: Senior Accounts Executive (ID8118)
Location: Tuas
Working Hour: 5 days work Monday-Friday 8am – 5pm
Salary: $4000 - $4500

Job Description:
• Handle full sets of Accounts
• Responsible for month-end and year-end closing
• Prepare accounting schedules, reconciliation of accounts, management and cash flow reports
• Ensure timely and accurate submission of GST, annual tax returns and other statutory fillings
• Prepare audit schedule and attend to queries raised by external auditors
• Review tax computations and liaise with tax agents to manage the tax filling process
• Liaise with external auditors, tax agents, banks, corporate secretary and government authorities for all statutory and regulatory requirements to ensure compliance
• Perform monthly inventory reconciliation & attend yearly stock take activity
• Maintain Fixed Assets Register and ledger
• Review, implement and improve financial workflow/processes to strengthen internal control and compliance and to enhance operational efficiencies
• Any other ad hoc duties as assigned by the Reporting Manager

Requirement:
• Possess at least a Graduate Diploma/ Bachelor’s Degree in Finance/ Accountancy or equivalent
• At least 3 years of relevant working experience
• Experience in full set accounts knowledge
• Proficient in Accounting Software – ERP
• String Excel knowledge and application
• Mature, self-motivated, independent, and able to multi-task
• Keen to learn and possess a positive attitude

• Job Responsibilities
• Managing local Traditional and Modern supermarket chains: NTUC/DFI Goup/CMM/Prime/Haomart etc.
• Cross sales and Market to e-commence platforms with Distributors.
• To initiate promotion activities with customers and gather market information.
• Work jointly with a team of sales personnel to promote and developed the company's range of products
• Job Requirements
• Excellent communication skills
• Self-motivated, independent, aggressive, initiative, dedicated.
• Able to speak mandarin and dialect.
• Experience/contacts in wholesale/Modern Trade is a an advantage.

Job description

· Provide day-to-day support for HR functions.

· Process payroll.

· Maintain and regularly update master database (personal file, personal database & etc.) of each employee.

· Assist in recruitment & selection activities.

· Administer onboarding / exit clearance activities

· Handle work passes application, renewal and cancellation.

· Maintains company organization chart and employee contact list.

· Liaise with insurance company on staff insurance and claims

· Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.

· Handle disciplinary issues of foreign workers.

· Assists to prepare and submit IR8A for all operational workers.

· Manage workers’ quarter.

· Handle company certificate (BCA/ Slots/ Bizsafe) & Company Insurance

· Perform general office administrative duties such as stationary / pantry requisition and maintenance of office equipment / facilities;

· Any Ad-hoc assigned by your superior.

Requirements

· Minimum Diploma or Degree in Human Resource or equivalent

· Minimum 2 years of relevant working experience in HR and Admin functions in construction industry.

· Knowledge in employment act and work pass application process

· Good knowledge in Microsoft Office, especially Excel and Word

· Able to work independently and as a team player

· Good communication and interpersonal skills

· Meticulous and well-organized

· Work Location near to Beauty World MRT Station.

· 5 Days Work Week.

Job Description

We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries.

Roles and Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Qualifications and Education Requirements

• Diploma and Degree holders
• 1 to 2 years of proven sales experiences
• Aggressive and self-driven
• Able to work as a team preferred
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• We welcome fresh graduate and career converter who has strong interest in technology sales as career

We are looking for a Senior Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-party vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.