- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

To organise and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. Must be competent and able to plan many different kinds of operational activities.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

An Operations Manager makes sure that all aspects are covered and that company goals are met. They are responsible for everything from negotiations to budgeting and purchasing. In addition, they work closely with senior management in developing long-term operational strategies that help meet company objectives.

Experience in the following are required

• Operations Planning (including roster scheduling and manpower deployment, update SOPs and workflows, improve operational processes)
• Client Relations (Maintain and improve relationship with clients i.e. improve client satisfaction, Source for new clients)
• Finance knowledge (managing budgets, expenses, forecasting)
• Human Resources (market knowledge, hiring, compensation & benefits, training, retention, handle grievences)
• Leadership skills
• Drive service quality and effectiveness
• Support the Sales and Business Development team
• Able to work on the ground and relate to team members

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

• Plan and execute building maintenance and operational programs for all facilities.
• Manage and handle all client contracts, including contractors and sub-contractors for various maintenance items, activities, and tasks.
• Manage and handle all A&A works, including preparing technical and economical offer, planning resources, and executing the job within the required deadline.
• Coordinate and enact site safety & quality programs, while making sure safety & quality policies are maintained.
• Ensure the efficiency and operational capacity of the BMS/IBMS systems.
• Prepare operation reports, maintenance budgets, and provide related analysis.
• Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met.
• Handle all the facilities planning, resource deployment, and cost estimations for equipment and facilities.
• Manage, handle, and supervise all facilities engineers and technicians, provide guidance and mentorship as well as orientation for new recruited staff.
• Develop various facilities maintenance schedules while managing and resolving all maintenance issues.
• Attend regular meetings with customers as well as internal departmental briefings.
• Prepare and file all relevant reports with the government and regulatory authorities as well as for internal company auditing purposes.

REQUIREMENT

• At least 5 years of professional work experience in Facility Maintenance.
• Good understanding of maintenance environments, corrective, preventive and predictive maintenance procedures.
• Experience in maintenance/troubleshooting of Building Maintenance System (BMS), Extra Low Voltage systems (ELV), DDC/PLC programming and SCADA design & operation.
• Experience in serving multiple customers.

QUALIFICATION

• Degree / Diploma in Engineering / Facilities Management) or any other relevant discipline from a reputable local or foreign university or polytechnic.
• Certification in Facilities Management will be an added advantage.

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF. The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Job Description:

• Online comms specialist
• Plan, create and publish persuasive digital communication content for SNEF websites and social media accounts that strikes a chord with the intended audience, and unique to the typical interactions of each online platform to grow an audience, build brand awareness
• Oversee site metrics for SNEF’s online platforms, interact with online visitors, and be responsible for creative design for SNEF’s online platforms
• Set up and optimise SNEF’s online and social media pages within each platform to increase the visibility of SNEF’s social media content
• Use analytical tools to monitor and prepare report on the impact of online communications activities, reports on developments, trends and attitudes on issues of concern to SNEF
• Support the coordination and implementation of SNEF’s crisis comms strategy
• Suggest recommendations to adjust the social media marketing strategy for optimal results and stay up to date on best practices and emerging trends in social media

Job Requirements for Executive/Senior Executive/Assistant Manager (Comms) – Online Comms

• Bachelor’s degree in Media Communications, Public Relations, or a related field (essential)
• Excellent written, presentation and verbal communication skills (candidate will need to go through written and oral presentation)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS office tools such as PowerPoint, Word, and Excel
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail
• Skills in copywriting, editing and video communications are a plus
• Good experience/ knowledge in CMS, Goggle Analytics and basic HTML knowledge is an added advantage
• Experience in web design and content production
• Proven social media and networking expertise

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF. The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Job Description:

• Publication content specialist
• Draft, design, edit and distributes targeted communication material specific to audience and trending topics for SNEF periodicals, monthly e-newsletters, publications, e-flyers, etc that promotes the effective communication of SNEF’s messages and programmes to enhance the understanding of SNEF’s work and mission
• Plan and develop editorial calendars and syndication schedules for SNEF events, websites and social media accounts
• Plan and implement the publishing strategy and workflow
• Collaborate with different teams in SNEF and internal stakeholders to enhance the visibility of SNEF’s services

Job Requirements for Executive/Senior Executive/Assistant Manager (Comms) - Publications

• Bachelor’s degree in Media Communications, Public Relations, or a related field (essential)
• Experience in content creation
• Excellent written, presentation and verbal communication skills (candidate will need to go undergo written and oral presentation)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS office tools such as PowerPoint, Word, and Excel and desktop publishing tools
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

1) To manage projects that encompasses but not limited to, budgeting, liaison with venues, external vendors, setup and teardown and show direction.

2) To work closely with the creative team and designers from concept FA and execution.

3) Client Servicing

4) Manage project timeline

5) To manage daily administrative work and ensure records are kept up to date

6) Able to travel on very last minute notice

7) Able to commit to long working hours during peak period

Requirements

8 Able to commit to long working hours during peak periods

9) Able to converse well in English, both speaking and writing

Roles & Responsibilities

Assistant / Deputy Manager will support the Project Manager to provides functional, technical or process leadership and manages all the documentation aspects of the projects: email correspondence, submissions, document control, etc. Assistant / Deputy Project Manager also will lead and assist the Project Team in preparations, reviews, and administers construction procedures and standards meeting the project’s specifications.

Duties

· Assist the project manager in all documentation process: documentation preparation, submissions, corresponding between project stakeholders, etc.

· Assist to manage the contractual aspects of the project, meeting client’s project specification: requirements, procedures, standards, etc.

· Assist to lead the project team, completing the project amicably: clients, consultants, fellow colleagues, subcontractor, etc.

· Provide guidance on project management matters to other project staffs through training of other employees in project managing practices and procedures.

· Support to ensuring that the Company have a constant beneficial outlook, maximizing the Company’s reputable.

· Perform other duties assigned by Project Manager and the Management.

Requirements

· Minimum qualification holder of Diploma in all trades relating to Built Environment Industry.

· Preferably with experience in public project, especially projects under Housing Development Board (HDB).

· Knowledge in the preparation of the necessary documentations as required under project’s requirements such as but not limited to Monthly Progress Report, Budget Report, Presentation Slide, Master construction Programme (using MS Project), Method Statements of works, etc.

· Successful candidate may be registered as the Company’s Technical Controller (TC) / Approved Person (AP) under the company.

Overview:

We are seeking an organized and dynamic Studio Manager to oversee the daily operations of our ceramic art studio. This role requires a passionate individual with experience in ceramics, excellent management skills, and the ability to foster a creative environment for artists, students, and community members. The Studio Manager will be responsible for managing training facilities, kiln operations, throwing facilities, workshops, classes, and school projects.

Key Responsibilities:

1. Studio Operations Management:

- Oversee daily studio operations, ensuring a safe, clean, and organized environment for all users.

- Manage scheduling for studio space, kiln usage, and equipment to optimize resource allocation.

- Maintain inventory of supplies and materials, ordering as needed to support classes and workshops.

2. Program Development & Management:

- Develop, implement, and promote ceramic classes and workshops for various skill levels and age groups.

- Collaborate with local schools and community organizations to design and execute educational projects and programs.

- Evaluate and improve existing programs based on feedback and participation rates.

3. Training & Instruction:

- Provide hands-on instruction and guidance to students in throwing, glazing, and firing techniques.

- Train and supervise studio assistants and volunteers, ensuring they understand safety protocols and operational procedures.

- Organize and lead demonstrations, guest artist workshops, and special events to enhance learning opportunities.

4. Kiln and Equipment Management:

- Oversee the operation and maintenance of kilns and other studio equipment, ensuring compliance with safety standards.

- Develop kiln firing schedules and monitor the quality of fired pieces, troubleshooting any issues that arise.

- Conduct regular inspections and maintenance of studio equipment to ensure optimal performance.

5. Community Engagement & Marketing:

- Build relationships with local artists, schools, and community members to enhance the studio's visibility and outreach.

- Promote studio events, classes, and workshops through social media, newsletters, and local advertising.

- Organize exhibitions or showcases to display student and community work, fostering a sense of accomplishment and community.

6. Administrative Duties:

- Manage budgets for studio operations, programs, and supplies, ensuring financial sustainability.

- Maintain accurate records of class registrations, payments, and participant attendance.

- Handle customer inquiries, feedback, and concerns in a professional and timely manner.

Singapore Aquatics (SAQ) is the governing body for the aquatic sports of swimming, water polo, diving and artistic swimming in Singapore as a member World Aquatics (AQUA). SAQ is charged with the development and education of aquatic players, officials, coaches and volunteers throughout Singapore and with the conduct of competitions and programmes for all levels of participation.

We invite applications for the post of:

SPORTS MANAGER (WATER POLO)

The Sports Manager (Water Polo) is responsible for managing and coordinating tasks related to the Singapore Water Polo National Teams and Development Squads, including the daily training environment and overseas training and competitions, as well as supporting the growth and development of the sport ecosystem in Singapore and the region.

Responsibilities:

• Manage and coordinate all aspects of the daily training environment for the Singapore Water Polo National Teams and Development Squads.
• Manage and coordinate all aspects of overseas training and competitions for the Singapore Water Polo National Teams and Development Squads.
• Support the communication and coordination of sport science support for the national training squads.
• Assist in the development and communication of athlete development plans with relevant stakeholders.
• Coordinate logistic requirements with internal and external parties as well as relevant authorities for sports events.
• Assist in managing the volunteer and technical official framework.
• Handling enquiries from the public, affiliates and stakeholders.
• Carry out various meeting, administration procedures including organizing meetings, preparing agendas, taking minutes.
• Handle the general administration of schemes and the various activities of the Association.
• Recording and reporting of key data from current and historic events.
• Assist in the planning and executing local and international sports events.
• Manage and track budgets and expenditures
• Maintain up-to-date inventory of water polo equipment.

Requirements:

• Diploma / Degree, preferably in Business Administration, Physical Education, Sports Management, sport science, or any sports-related fields.
• Min 3 years of related work experience.
• Good team player and willing to work on weekends.
• Able to travel overseas for competitions and training.
• A dynamic and mature person with a strong passion for sports.
• Possess good interpersonal communications and writing skill.
• Confident, reliable and able to front events independently.
• Possess initiative with the ability to prioritize, multi-task and work well under pressure in a fast paced environment.
• Meticulous with a keen eye for details.
• Proficient in MS-Office applications.
• A can-do attitude with focus on achieving results
• Experience within high performance sport environment

Please send your detailed resume stating current and expected salary to [email protected].

A Day in Your Life at MKS:

Reporting to a Sr. Director, Global Trade Compliance within the MKS Legal organization, and collaborating extensively with all regional businesses, this person will be a strategic and hands-on leader within the company’s Global Trade Compliance team, responsible for facilitating the company’s trade activities and enhancing and optimizing the overall trade compliance program within the Asia Pacific (APAC) geographic region.

You Will Make an Impact By:

• Subject matter expert in regional regulatory interpretation and the development and implementation of mitigation strategies through projects and key initiatives;
• Serve as the Regional Trade Compliance Council lead and Regional Site Export Coordinator, and foster global compliance coordination;
• Develop and implement trade compliance training and communication content and delivery systems;
• Provide real-time business assistance in key compliance areas such as product classification, licensing, party management, and audits and investigations;
• Assist in the development, implementation, enhancement and maintenance of efficient internal trade compliance programs in coordination with other members of the corporate trade team.
• Facilitate business-level process and procedure development and implementation;
• Liaise with governmental agencies in region and produce internal reports and governmental filings, respond to government inquiries, investigations, and audits, and implement corrective actions; and
• Utilize in-depth knowledge of export and Customs regulations and apply LEAN principles across varied product lines.

Skills You Bring:

• Bachelor’s degree in international business, law, or a related field;
• 4+ years of relevant experience;
• Extensive knowledge of international trade laws and regulations, particularly within key regional markets for APAC -- China, Japan, Malaysia, Singapore, South Korea, Taiwan, Vietnam
• Experience with developing and managing trade compliance programs / Experience working with government enforcement authorities;

Job Purpose:

• To manage a team of Programme Executive for outreach to APSN Alumni.
• To manage projects related to APSN Alumni.

Key Responsibilities:

Administration

• Submit monthly reports to Deputy Director
• Manage Event/Activities/Short Courses Projects
• Manage assessment of the alumni
• Update of Alumni Database in StudentLink
• Manage StudentLink to track and keep in touch with Alumni
• Prepare for audits, inventory management and continuous improvement projects
• Ensure administrative duties for Event/Activities/Short Courses are discharged
• Manage Alumni Professional Partners

Alumnus Programmes & Well-Being

• Oversee alumni activities
• Oversee and work with volunteers to improve the quality of Alumni programme
• Manage a team of Programme Coordinators
• To drive community engagement initiatives
• Work with stakeholders such as caregivers, government agencies and relevant social service organisations to provide holistic support to Alumni

Programmes/ Activities/ Events

• Manage, Plan and run Event/Activities with partners
• Outreach management to APSN Alumni
• Engage Alumni for APSN Centre enrolment
• Manage Marketing and Branding for Event/Activities with HQ CP Team
• Work with Professional Partners, Allied Professional and Job Coaches to facilitate training/job placement
• Manage and meet aligned objectives for each Event/Activities
• Manage Alumni Professional Partners and Volunteer for Event/Activities
• Manage Case Management with Allied Professional & Job Coaches

Financial

• Manage Financial Assistance Scheme for APSN Alumni
• Manage Budget Planning and use of budget effectively

People

• Work with stakeholders that include trainees, their families, Professional Partners, Allied Professional, Job Coaches, instructors, alumni service team and Deputy Director.
• Able to seek out new corporate partners and grow existing partnerships to achieve the Alumni’s vision and mission.

Job Requirements:

• Degree in any field, counselling preferred and be able to perform one or more of the following:
• Passionate about making a difference to improve the lives of others in the community
• Take initiative and believe in creative thinking
• Good communication skills, team player and presentation skills
• Able to work independently and as a team
• Experience in Special Educational sector is a plus
• Experience in managing partners
• 5 years of experience managing teams in an Alumni environment
• Proven track record in seeking out new business relationships and enhancing existing ones, including stakeholders (internal & external) management
• Demonstrate empathy
• Able to collaborate and effectively lead both internal teams and external team of volunteers
• Excellent people management skills
• Able to hone new and existing business/partnership relationships
• Must be able to work on select Saturdays

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

The Customer Voice & Insights Manager plays a critical role in championing the customer perspective.

This role is responsible for gathering, analysing, and interpreting data to provide actionable insights into customer behaviors, needs, and preferences.

The ideal candidate must have a strong background in data analysis and interpretation, customer research, and experience working with cross-functional teams to drive customer-centric decision-making and culture.

Insights from this role will enhance customer experiences at sales and service delivery touchpoints, inform product development, and support targeted marketing strategies.

The individual will be part of the Singtel's Enterprise Marketing & Innovations team.

Make an Impact by:

Customer Data Research & Analysis

• Uphold the governance & integrity of the Customer Experience practice ensuring consistency, quality, and alignment with Singtel’s values and customer expectation.
• Manage research partners to deliver customer experience (CE) research for the Enterprise Segment, ensuring accuracy, quality and timeliness of insights derived from unfiltered, genuine customer voices.
• Monitor and analyse key metrics such as Net Promoter Score (NPS) & Overall Experience (OE) scores to provide insightful analysis and identify areas of improvements.
• Drive targeted NPS and OE related to sales and delivery services.
• Drive, lead and engage relevant stakeholders to establish improvement actions, both at strategic and operational levels. Incorporate feedback loops to regularly review metrics and follow-ups on improvement actions.
• Drive annual CE target-setting exercise. Continuously improve the target setting framework to ensure it stays relevant to the transforming business structure and model to drive and ensure a sustained customer-centricity mindset across the organization.
• Lead quarterly review sessions with senior management to present customer experience insights and improvement action plans in tight partnership with appointed agency partner.
• Implement rigorous data governance protocols to maintain the quality and security of customer data.
• Support market intelligence and insights research initiatives to deeply understand customer needs, behaviours, and preferences by collecting, analysing, and synthesizing customer data across various touchpoints.

Continuous Improvement

• Conduct periodic review of existing research programme (e.g. questionnaires, survey methodologies, etc.) to ensure it stays up to date with industry best practices and implement necessary improvements.
• Drive any tender or RFQ exercises, where relevant, according to Singtel’s procurement guidelines to select the most suitable research partners.

Skills for Success:

• Degree in Business or Arts & Social Science
• Minimum 5-7 years of relevant experience, preferably in ICT or customer experience market research industry
• Strong analytical skills and ability to draw insights from research and translate to action planning for improvement leveraging deep experience in data interpretation and research methodologies
• Ability to manage complex and competing priorities, conflict management and resolution skills required
• Experience in managing cross-functional project
• Abilities to engage at senior management level and yet able to move the working levels
• Proficiency in tools like Excel, SQL, and data visualization platforms (e.g., Tableau, Power BI).
• Good to have experience in synthesising insights from various data sources, including customer feedback, usage data, CRM, and third-party research.
• Good to have experience in translating data into actionable recommendations to improve customer experience, enable sales pursuits and guide product roadmap development & innovation
• Good to be familiar with Medallia dashboard
• Good to be Certified Customer Experience Professional (CCXP)

Occupancy Planning Manager

Work Dynamics - Integrated Facilities Management

• Essential Duties and Responsibilities
  Perform tracking and management of agreed space and occupancy data sets within relevant technologies
  Development of space solutions by analyzing occupancy, utilization and space data
  Manage the Tactical Occupancy Planning duties (e.g. Space Planning & Block and Stack Plans) including preparation of options/ recommendations
  Contribute Strategic planning ideas with other members of the occupancy planning team to resolve campus/building-specific forecasts, needs, concerns, and issues
  Work with FMs and PMs on projects related to moves, space audits, occupancy, vacancy, and change management
  Collaborate with project and construction teams on large, multi-phase relocations/restacks
  To ensure accurate reporting of information (using IWMS tools) and foster critical relationships between various individuals and organizations such as Department Managers and/or Administrative Assistants to collect seating assignments
  Identify proactive needs/troubleshoot deficiencies to address concerns and initiate best practices

• Additional Duties And Responsibilities
  OPM provides guidance, support the connection and best operational practices as Singapore OPM lead
  First level escalation point for Country SSM/FMs
  Review Regional Reporting processes and metrics

• Key Performance Measures
  Team Feedback (Formal & Informal)
  Timeliness & creativity used to resolve issues
  Proactive initiatives to streamline business processes
  High level of accuracy in all work output
  Delight team members with your optimism, attentiveness and aggressiveness to solve problems
  Demonstrate flexibility to support client service delivery and new tasks as needed
  Sound understanding of the Scope of Work to avoid / minimize scope creep

Sound like you? To apply you need to be:

Experience & Qualifications

• 5-7 years work experience within project management, facilities, space planning, occupancy management, or CAD/CAFM related roles
• Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations is desirable
• AutoCAD and CAFM system experience are also highly desirable
• Strong PowerPoint and Advanced Excel skills (pivot tables, formulas, etc.)
• Bachelor's Degree in Architecture, Interior Design, Real Estate, or related field

Skills

• Excellent English written and oral communication skills
• Excellent MS Office skills and GSuite - confident with all packages, particularly PowerPoint & Excel / Slides, Trix & Docs.
• Excellent organizational skills - able to balance daily demands with driving projects that support growth
• Excellent attention to detail when maintaining documents and dealing with data
• Team player and work as ONE TEAM

Competencies

• Experience handling multiple demands and an understanding of financials
• Accurate with attention to detail and a strong work ethic
• Relationship building at all levels
• Ability to collaborate with others as well as work productively on your own.
• Proactively bring solutions to management

Behaviors

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Inspire - Inspire others, creates vision and strategy, energises other

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Deputy Manager (IT Development & Operation)

Developing automation technology is at the core of our business. We are looking for responsible and motivated candidates to perform daily automation & operations tasks at aPetMart and eventually be groomed DevOps Manager based on good performance.

Requirements:

• Knowledge in WordPress UI/UX Website CMS Design and Development (HTML, CSS, PHP, MYSQL).
• Proficient in Excel Formulas.
• Proficient in JavaScript coding and Python coding.
• Experience in Design & Photo editing Software (Photoshop, Illustrator, GIMP, Inkscape).
• Students from Design & IT School are welcome to apply.

Tasks:

• Development of Web/Mobile Applications.
• Improve existing website UI/UX.
• Automate operations process with JavaScript and Python coding.
• Debug and ensure all IT assets are serviceable.
• Review source code of junior teammates to ensure it is efficient and well documented.
• Supervise order processing from receipt to delivery in an accurate and timely manner.
• Manage order fulfilment operations.
• Manage CRM system and answering customer online queries.

Reasons to join us:

• Gain working experience in the fast-growing Ecommerce Industry
• Our Office is conveniently located above Paya Lebar MRT Exit C
• Newly renovated and air-conditioned warehouse office
• Staff discounts on pet supplies
• Work in a fun and informal environment
• Fully stocked pantry with snack and beverages
• Entertained by furkids in the office

How to Apply:

• Whatsapp 8767 5709 and text a short introduction about yourself (100 words)
• State what is your expected internship allowance.
• Please also send your Résumé via Whatsapp.

• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

JOB REQUIREMENTS

1. Strong Accounts background
2. Able to work independently
3. Good communication skill
4. Deligent and meticulous

JOB DESCRIPTION

Accounts Payable

Monitor and ensure data of inventories/ invoices/ vendor particulars are input into the Accounting System.
Ensure all documentations are well received, invoices tally with delivery orders and ensuring payment are promptly issued within credit term.
Generating of payment vouchers and issuance of cheques.
Ensure payment are immediately entered into the Accounting System upon payment.
Proper filing and book keeping.

Accounts Receivable

Generating invoices accordingly to certified payment.
Follow up on accounts receivable with relevant clients.
Ensure timely collection of payment.
Keeping proper documentations and paper trail regarding related AR matters.

Monitoring of Project

Generate weekly (WIP) Work-in-progress report to reflect revenue, COGS, labour costs and other operating expenses to derive the profitability of the week.
Ensure timely and justifiable certification of payment are provided by Clients.
Keep track of progress claim status and Accounts Receivable.

Finalization of Project

Generate report to reflect the statistics of man-hours/ COGS/ operating expenses and update to system for future reference.
Finalize payment and keep track of retention amount and time frame.
Final settlement of payment and record project reference into “Completed projects”.

Administrative Duties/ Others

Generating of invoices, payment vouchers and other related documents.
Ensure neat and tidy book keeping.
Assist with issuance of wages to workers and breaking down into the appropriate monetary denominations.
Fulfil any other ad-hoc duties as and when assigned by Superior/ Management.
Reimbursement to employees / Petty cash.
Generate weekly reports for Management review. (Progress Claim status, WIP and Accounts Receivable)
Handle GST quarterly report and filing, Form C-S/C submission.
Liaise with auditors for statutory reporting and compliance.

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Roles & Responsibilities

Qualifications:
Valid state certification and license to practice massage therapy.
Proven experience in a clinical or spa setting is preferred.
Strong knowledge of anatomy, physiology, and various massage techniques.
Excellent communication and interpersonal skills.
Ability to build rapport with clients and provide personalized care.
Commitment to maintaining a professional and ethical practice.

Benefits:
Competitive pay with opportunities for growth.
Flexible scheduling options.
Health and wellness benefits.
Continuing education and training reimbursement.
Supportive team environment focused on professional development.

Career Advancement:
As a Massage Therapist with us, you will have the opportunity to pursue additional certifications in specialized areas, take on leadership roles within the practice, or build your ow

Creative content creation is at the core of our business. We are looking for responsible and motivated candidates to perform daily marketing & operation tasks at aPetMart and eventually be groomed to Deputy Manager or Store Manager based on good performance.

Requirements:

• Good sense of aesthetics look & feel
• Professional commercial design & creative sense
• Attention to details & organized
• Proficient in verbal & written English
• Proficient in Designing Software (Photoshop, GIMP, Illustrator, Inkscape)
• Passion in Photography and Videography Editing
• Proficient with Excel Formulas
• can-do attitude & eagerness to research on design aesthetics
• Students from Marketing & Design School are welcome to apply.

Responsibilities:

• Perform Search Engine Optimisation and Lead/Traffic generation tasks
• Creating and producing high quality animation and video content
• Design digital marketing material for online promotion efforts
• Write promotional email newsletters and blog articles
• Create content for existing website (www.apetmart.com)
• Manage aPetMart Social Media Platforms
• Procure and source products from suppliers/distributors
• Manage administrative tasks on online retail operations
• Manage order processing from receipt to delivery in an accurate and timely manner
• Reply to customer's online query

Learning Objectives:

• Gain working experience in the fast-growing Ecommerce Industry
• Learn soft skills like administration, communication and customer service skills
• Learn hard skills like researching, marketing and designing skills
• To apply what you have learnt in school in real world applications

Trainings:

• Research on feasible solutions to solve real world e-commerce business requirements.
• Guide by experienced mentor on the e-commerce industry best practices.
• Explanation and demonstration of tasks by mentor.
• Augment with self-learning of online tutorials.
• Support from the colleagues.

Reasons to join us:

• Gain working experience in the growing Ecommerce industry
• Our Office is conveniently located right beside Paya Lebar MRT
• Newly renovated and air-conditioned warehouse office
• Staff discounts on pet supplies
• Work in a fun and informal environment
• Fully stocked pantry with snack and beverages
• Entertained by furkids in the office

How to Apply:

• Whatsapp 8767 5709 and text a short introduction about yourself (100 words)
• State what is your expected salary.
• Please also send your Résumé via Whatsapp 8767 5709 or [email protected]