Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

Job Description

Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques Communicate with clients and evaluate their needs

Job Requirements

Experience with recruiting and performance evaluation processes Familiarity with financial and customer service principles Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics Leadership and organizational abilities Interpersonal and communication skills Problem-solving attitude Flexibility to work in shifts

A market leader in the Life-Sciences Industry is seeking a Revenue Accounting Manager to join their fast-growing organisation.

This is a regional role, whereby you will be oversee the controls for compliance with the company's revenue recognition process, review third-party payments for contractual compliance, and collaborates on revenue contracts with internal stakeholders. You will maintain compliance with accounting standards, prepare revenue journals, and partake in process improvement initiatives when needed.

The qualified individual will have a minimum degree in Finance or Accounting, with at least 5 years of relevant revenue accounting experience. Big4 Audit experience focusing on US GAAP are welcomed to apply. You are also a team player with excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Roles & Responsibilities

JAPAN RAIL CAFE is looking for an Assistant Manager to help a Store Manager to direct the operations team.

We're looking for ambitious new hires who can bring us good & new service value, and provide good management at JAPAN RAIL CAFE. We're really looking forward to working with you!

Job Responsibilities

• Customer service (communication, serving, cleaning)
• Drink preparation
• Ensure compliance with SFA regulations
• Supporting the manager with staff training
• Supporting the manager in preparing work schedules
• Supporting the manager with KPI management
• Supporting the manager with food & logistical orders

Job Requirements

(Must)

• F&B operation experience
• Basic knowledge of food safety and hygiene practices
• Have a cheerful mind and good sense of hospitality
• Be a team-player who can readily handle a fast-paced working environment

(Good to Have)

• Prior management experience in Kitchen and/or F&B Operations
• Knowledge and experience in cooking/developing Japanese-style cuisine

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Your responsibilities would include:

· Manage a portfolio of accounts, ensuring high level of client satisfaction

· Develop new business proposals and be involved in pitching and growing clientele

· Actively seek out networking and new business opportunities

· Plan and execute communications strategies - PR, social media marketing, owned and earned content

· Cultivate strong relationships with, and build a network of key media, spokespeople and influencers

· Act as point of contact for client on day-to-day activation e.g. reviewing, securing approvals and monitoring work progress

· Develop and sustain a deep understanding of the client's business, industry, and trends

· Manage and mentor junior team members

· Maintain timelines and ensure delivery of key milestones including presentations, approvals, and production

· Planning, editing, and writing content for a variety of external and internal communications channels

· Immersing yourself in all things media – from the latest movers to monitoring the daily news agenda, and more.

We want YOU if you are:

· Strong PR/ integrated communications background

· Have 4-6 years of experience in the PR agency space

· Proven track record of effective management of several accounts

· Excellent attention to detail, with a process driven approach

· Strong media relations

· Strong organisation and time management skills, with the ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines

· Solid written and verbal communication skills

· Proven track record of new business

· Able to effectively manage a team

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good command of spoken and written English for handling English speaking people

• This role might need to interact with China customer

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Job Description

1-1. Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

1-2. Overall Operations Projects Supervision

- Delegate the respective tasks to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding. - Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

1-3. Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

1-4. Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior.

3. Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PLWarehouse operations environment.

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Good spoken and written communication skills to coordinate with customers or / and appointed vendors

- Prior experience in handling spare parts or healthcare products are at advantage

Reporting to the Regional Business Development Manager, this position will spearhead business development and serve as the primary sales and operational growth engine for the Preferred Sales Representatives in South APAC, focusing on India and Thailand for the Royal Caribbean International Cruise brand.

Essential Duties and Responsibilities:

• Develop sales and business development strategies with the trade partners in the assigned territories within South APAC markets to drive business growth
• Responsible for profitable revenue generation from travel partners
• Manage and assess total investment spend including overrides, tactical programs, and marketing co-op to maximize ROI.
• Develop new sales areas and improve sales through various channels.
• Conduct market research in the business industry and create new opportunities to expand business
• Responsible for physical in-market engagement with the trade partners and provide training to ensure complete transfer of knowledge of the company, brand and update our clients with the latest information on itineraries, pricing and product enhancements.
• Conduct business reviews with trade partners to assess business performance and identify opportunities to exceed targets
• Coordinate all sales meetings and conferences, trade shows and other sales activities within the South APAC region. This will involve managing and conducting cruise shows, seminars onboard, ship tours product training with our travel partners and doing sales presentations for clients.
• Review sales contracts to ensure travel partners meet legal and corporate guidelines
• Prepare Annual Operating Plan, including market plans and strategies with travel partners and review/revise/execute activities on quarterly and monthly basis
• Ad Hoc, timely and accurate communications of Sales Performance information to the Regional Business Development Manager and Director of Sales
• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications:

• Bachelor’s degree from a recognized university
• 3 -5 years of regional sales experience strongly preferred.
• Travel industry background strongly preferred.

Knowledge and Skills:

• Strong business acumen, strategic thinking skills and problem-solving skills
• Sharp negotiation and networking skills
• Able to thrive in a fast-paced environment and manage tight deadlines
• Ability to travel independently to provincial areas within the assigned territories
• Excellent interpersonal and verbal/ written communication skills
• Must be aggressive, self-motivated and a self-starter
• Must have strong organizational and presentation skills

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As an IVVQ Manager, you will lead the IVVQ Engineering team which is responsible for integrating, Verifying, Validating and Qualifying the Security Solution in line with customer requirements.

Responsibilities:

· Defines Integration strategy, establishes requirements related to IVV activities and performs associated cost estimate and schedule

· Ensure Solution Integration is performed by team.

· Propose IVV scenarios and guaranties their implementation.

· Coordinates IVVQ activities, establishes priorities and integration logical diagrams, conducts tests in factory and on site, supports acceptance as well as commissioning, analyses results and transmits them to development teams.

· Provide associated documentation, according to internal process.

Requirements:

· Degree in Computer Science, Information Technology, Electronics Engineering or related discipline

· Experience working within a Systems Engineering lifecycle

· Minimum of 10 years’ experience in a Senior Engineering role

· Experience in managing multi-disciplinary teams

· Experience in IT/security/C2/defence related projects from a Systems Engineering perspective

· Good knowledge on how large projects are managed

· Strong oral and written communications skills

· Strong liaison and stakeholders management skills

· Strong motivation to be involved in all phases of a project life cycle, from bids to project completion

· Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers, etc. will be greatly beneficial

Job Description

1-1. Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

1-2. Overall Operations Projects Supervision

- Delegate the respective tasks to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding. - Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

1-3. Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

1-4. Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior.

3. Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PLWarehouse operations environment.

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Good spoken and written communication skills to coordinate with customers or / and appointed vendors

- Prior experience in handling spare parts or healthcare products are at advantage

Job Description

• Implement personal budget and performance targets.
• Be responsible for relationship maintaining, business development, financial planning and risk control with customers and interbank institutions.
• Be responsible for developing new customer pipelines and actively expanding institutional banking businesses.
• Provide consultancy and receive credit applications (including renewal, facility increase, facility alteration and change of credit terms and conditions for existing credit cases), be responsible for in-situ interview and filling the call memo as well as drafting the credit terms and conditions and producing credit review form and, where necessary, attending relevant review meetings to explain the credit cases in person.
• Be responsible for completing and inspecting the customer credit investigation work and relevant paperwork (including credit investigation report (including paperwork investigation, such as financial statement analysis, party of interest enquiry, Joint Credit Information Center enquiry and securities enquiry, and on site credit investigation), cross-reference appraisal report and other paperwork) produced by assistant relationship managers (ARM).
• Notify customers of the approval/rejection results of credit applications and oversee the guarantor-witnessing and contract signing processes thereafter or appoint an ARM to oversee the aforementioned matters.
• Track continuously the industrial updates, going concerns and business needs of customers.
• Set forth the terms and conditions of the approved credit facility and administer the follow-up management or other significant incident reporting and tracking.
• Supervise ARM on handling customers’ more-than-one-business-day due payment reminder and follow-up affairs (for due payment less than one business day, the reminder will be carried out by telephone call by the operation services clerk).
• Oversee or appoint an ARM to process collection matters and liaise with relevant departments.
• Oversee the paperwork preparation and process of the guarantor-witnessing, contract signing and account opening (preparation of contract and verification of contract content and version shall be done by credit administration personnel) or appoint an ARM to oversee the aforementioned.
• Process or authorize operation services clerks to process matters relating to interest rate / exchange rate.
• Conduct review and evaluate credit assets.
• Oversee other matters instructed by the Institutional Banking Division, branch manager or line manager.

Job Requirement

• Degree in relevant discipline from a recognized university.
• Familiar with basic corporate banking products including trade, loans, capital markets and treasury in order to effectively support the business
• Effectively bilingual in English and Mandarin as the role requires written and verbal communication in Traditional Chinese with Mandarin-speaking colleagues in Taiwan.

We are hiring for a lead operations for our MAS-licensed private exchange, facilitating investments and trades in private company shares. Additionally, support the MAS Capital Markets digital investment platform.

Key Responsibilities:

• Lead on secondary market operations, including but not limited to trading/settlement, funds handling, statement issuance and record keeping according to policies and SOP
• Support custody operations on trading/settlement, funds handling, and reconciliation
• Liaise with external trustee, issuers and investors on operational queries and corporate action
• Liaise with secondary market issuers to ensure listing rules are adhered to
• Liaise with Product/Tech team on platform bugs and propose enhancement for operational gaps
• Liaise with Finance team on fees chargeable for investors and issuers
• Liaise with third party vendors in areas relating to custody and secondary market operations
• Involve in updating and optimising operational procedures and requirements
• Support in the KYC/onboarding process on prospective/existing clients and issuers, including ongoing due diligence and periodic review
• Undertake maker role in the KYC/onboarding process and liaise with Compliance team to ensure AML/CFT requirements are adhered to
• Support the implementation of new projects, systems or business initiatives from operational perspective
• Prepare data, analysis and reports on periodic basis
• Undertake administrative duties and other assigned duties

Requirements:

• Bachelor's Degree in Accountancy/Business Management/Banking & Finance
• 5+ years experience in financial services operations, leading private exchange/platform
• Expertise in secondary market operations (trading, settlement, funds, records)
• Strong understanding of MAS regulations for private exchanges (CMS license)
• Strong leadership, communication & interpersonal skills (manage & motivate team)
• Excellent analytical & problem-solving skills (identify & resolve operational issues)
• Experience managing & liaising with external stakeholders (trustees, issuers, investors, vendors, regulators)
• Strong attention to detail & accuracy (ensure operational efficiency & regulatory compliance)
• Excellent English communication (written & verbal)

COMPANY DESCRIPTION

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

RESPONSIBILITIES

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collections
• Organise and develop a full project life cycle project plans for the production management activities, including overseeing workflow, budget & costs management, timeline setting, project administration and exhibition set up and maintenance, logistics, design, fabrication and artwork/project installation for local and travelling exhibitions / projects
• Ensure projects are delivered on time, within scope and budget
• Analysing and managing project risk, monitoring progress and taking corrective measures
• Create and maintain comprehensive project documentation
• Responsible and manage day to day maintenance of museum displays
• Manage physical facilities for exhibitions and projects, including gallery spaces, art handling areas and exhibition stores
• Review and keep up with current trends and best practices that may have an impact on exhibition/project planning, logistics and museum management issues
• Collaborate with internal and external stakeholders to achieve optimal resourcing, working relationships and fostering key networks
• Apply and enforce workplace safety measurements at worksites
• Handle ad-hoc assignments as and when required

A good bachelor's degree with at least 3 to 5 years' technical experience or exhibition / artistic presentations

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collection
• Interest in contemporary art or related fields
• Good project management and organisational skills
• Attention to details and ability to manage multiple projects simultaneously
• Ability to work individually and in a team
• In good physical health and ability to work at height
• Versatility and interest in various technologies, relevant to artwork visual presentations

Responsibilities:

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding

• Ensure job descriptions are up to date and compliant with all local regulations

• Develop training materials and performance management programs to help ensure employees understand their job responsibilities

• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date

• Ensuring all payroll transactions are processed efficiently

• Investigate employee issues and conflicts and brings them to resolution

• Ensure the organization’s compliance with local, state and federal regulations

• Use performance management tools to provide guidance and feedback to team

• Ensure all company HR policies are applied consistently

• Maintain company organization charts and employee directory

• Partner with management to ensure strategic HR goals are aligned with business initiatives

• Maintain HR systems and processes

• Conduct performance and salary reviews

• Provide support and guidance to HR staff

• Analyze trends in compensation and benefits

• Design and implement employee retention strategies

Qualifications / Skills:

• A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute

• Effective verbal and written communication skills

• Demonstrated proficiency in the Microsoft Office suite

• Experience with the human resources information system (HRIS)

• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations

• Ability to create a culture of diversity, inclusivity, collaboration and teamwork

• Experience with analyzing data to guide strategic employment planning

The Role:

My Client is a leading Oil and Energy firm and they are looking for a Trade Surveillance Manager to join the team in Singapore. They are a global name in the Oil Trading space and we are looking for candidates who are keen to scale their career in the leading brand within the Commodities space.

Responsibilities:

• Oversee all Compliance surveillance framework and policies
• Work with the Front Office / Traders to identify potential non-compliance with laws and regulations
• Oversight of all trading platforms to detect any market abuse and misconduct
• Identify and recommend opportunities for process improvement and risk control development
• Monitor any changes in regulatory developments and ensure the policies are in line with laws and regulations
• Carry out investigation work should there be any alerts, red flags etc

Requirements:

• 5 to 10 years of Monitoring and Surveillance experience –
• Candidates with trading / commodities experience preferred
• Strong Financial Crime experience with good grasp of Transaction Monitoring software
• Understanding of wider Compliance topics such as AML, Sanctions etc
• Strong interpersonal skills with the ability to influence senior leaders

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Overall Job Purpose

· Responsible for overseeing the growth of the Airfreight product in Asia, with a focus on enabling sales growth and commercial solutions to meet both internal and external customer requirements. The role will act as the subject matter expert for Airfreight products and services, taking overall pricing and commercial decisions required to meet the company's objectives.

Main Tasks & Key Responsibilities

· Ownership of tariffs, pricing tools and rate applications utilized in airfreight, to improve standardization and competitiveness

· Development of digital product offerings

· Support execution of the commercial strategy across the region

· Drive competitive pricing strategies and identify best solutions to maximize profitability for Airfreight products, both regionally and in supporting local countries

· Creates and executes sales campaigns as required to help business development

· Responsibility for overall regional pricing strategies of any RFQ/Tender requests, along with checking country inputs and consolidating complete and final sign-off for any submissions

· Strong interaction with Sales communities (country & regional) to ensure necessary training and or requirements are fulfilled to support business conversion

· Regular pipeline reviews with Sales communities to help build mutual strategies to open new opportunities

· Ongoing review of customer trading to review low-margin accounts and how to expand trading for current accounts

· Take active involvement in bringing Airfreight expertise into Customer discussions

· Develop and agree on trade lanes to help maximize existing base loads and increase profitability (focus on what type of cargo is required and support business plans to acquire such)

· Improved communication on Airfreight Products throughout the organization

· Training and development of internal airfreight stations on commercial strategies required to advance the region

· Must be able to travel, be aware of overseas cultures, markets and represent SGL Asia Airfreight products as required

· Regularly provide market updates and industry developments to internal and external audiences

· Improved speed to market, ease of pricing strategies throughout the region

Qualifications

· Extensive knowledge of Airfreight forwarding business

· Ability to cope with multiple tasks in parallel, particularly RFQs

· Previous experience in overseas markets essential

· Strong analytical skills, with excellent capability in Microsoft Excel

· Commercial experience and capabilities (comfortable in front of customers)

· Ability to work under pressure

· Strong problem-solving skill set

· Pleasant personality and a good team player

· Good communication and interpersonal skills (an ability to build business relationships with vendors, customers and co-workers)

· Able to work independently and the same time, be part of a highly successful team

· Entrepreneurial skills

Good reasons to join

· You will join a leading company in the forwarding and logistics industry with the clear ambition to further strengthen and expand its position in the market. This newly created position allows you to build your career with a fast-growing organisation in the early stages of our development.

· We work to promote a culture where "respect, integrity, entrepreneurship and fun" are part of our common everyday life! Our DNA lives and breathes in how we communicate with our customers and colleagues.

Job Highlights

• Walking distance from Tanjong Pagar MRT
• Working hours: Monday - Friday 9 am - 6 pm
• Salary range: $6000 - $10000 (Depending on experience)

Responsibilities

• Champion the implementation and monitoring of Health, Safety, Security, Environment, and Quality Assurance (HSEQA) policies to ensure compliance in the operation of fleet vessels. Provide timely reports to the Corporate Compliance Manager (CCM) and Designated Person Ashore (DPA) on any non-compliance issues regarding environmental measures and marine protection requirements.
• Collaborate with the Director of HR & Crew to oversee the comprehensive HR infrastructure and assets of the Executive Group. Coordinate with team leaders to maintain and optimize all assets in alignment with legal and regulatory standards.
• Engage with HR teams and Department Heads across the organization to enhance the delivery of HR functions and services.
• Support the Director of HR & Crew in managing the Human Resource Management of shore staff for the ESM Group. Develop and implement HR strategies, including defining departmental responsibilities, recruitment, training, records management, succession planning, employee relations, and retention efforts.
• Collaborate with Department Heads to assess training needs for all roles and devise plans for compliance and performance enhancement.
• Aid the Director of HR & Crew in formulating and monitoring HR budgets covering key areas such as Manpower Planning, Recruitment, Training, Events, Travel, and Employee Welfare.
• Ensure adherence to statutory requirements across all offices under the guidance of the Director of HR.
• Foster a performance-driven culture by conducting evaluations in line with company policy. Review and recommend annual adjustments to awards, wage structures, and welfare benefits.
• Support the Director of HR & Crew in implementing and monitoring Health, Safety, and Environment (HSE) policies across the ESM Group of companies to maintain regulatory compliance and operational excellence.

Requirements

• Minimally a Diploma or Degree – Preferably in Human Resource
• At least 10 years of relevant experience in Human Resource
• Good administrative, planning and implementation skills
• Excellent spoken and written English
• Computer literacy is a must

Embark on a Rewarding Career Journey with Us! Apply now and be part of a dynamic team that values your growth and contributions to our success.

Responsibilities:

• To do sales and bring in new customers for assigned trade lanes including cross trades.
• To nurture excellent relations with clients and make sure their requirements have been professionally understood and responded to
• To handle the rate requests and RFQs, problem solving for operation issues timely
• To ensure the assigned Trade lifting is successfully fulfilled and promoting growth for the accounts.
• To perform contract negotiation with the clients and follow up on sales leads.
• To keep up with relevant Trades updates on clients’ feedback and performance and resolves their complaints and provide solutions.
• To ensure relevant Trade Control Region (TCR) Prospect is updated accurately and promptly.
• To monitor and gather up to date market information.
• To produce regular reports on MS performance and other related performance report in comparison to same period last year for the OOCL book of business when assigned to.
• Process credit application: review and update credit terms as required by Sales and Finance
• To enhance focus in the role of Trade in the Region (TIR) and deliver the set targets for both Outbound and Inbound numbers.
• To ensure your contribution towards full & down for assigned loops calling Singapore.
• To achieve the business volume for Outbound numbers, to match Inbound numbers and reducing idling of empties.
• To ensure Agreement Builder and Standard Contract rates are file promptly and accurately and to monitor.
• To sell & work on project cargoes aside container liner business.

Requirements:

• Degree in Supply Chain / Logistics / Marine related.
• Entry Levels are welcome
• Salary will be commensurate based on experience and qualification.

Client Description:

Our client stands as one of the foremost global shipping carriers.

Job Duties:

• Supervise space allocation to ensure optimal vessel utilization, enhancing trade service profitability.
• Work closely with both internal and external agents on trade services, encompassing new services, service modifications, vessel positioning, and exclusions.
• Maintain and update the Trade Services Catalog, and produce lifting reports as necessary.
• Monitor space usage for transshipment cargoes.
• Assess agent performance in terms of space efficiency.
• Coordinate and review container stock management.
• Fulfill any additional tasks as instructed by your superior.

Qualifications:

Minimum of 2 years relevant experience in liner shipping with a global shipping company. Strong team player with proficient analytical, negotiation, and communication abilities. Detail-oriented, sociable, assertive, and capable of meeting deadlines under pressure. Skilled in multitasking and capable of working autonomously.

Reports directly to the Managing Director and is responsible for overseeing the day to day operations of the Food and Beverage outlets, assuring that restuarant service standards are met and customer expectations exceeded.

RESPONSIBILITIES:

• Design attractive menus.
• Develop a relationship with regular customers.
• Follow food and safety regulations.
• Order food supplies for the kitchen.
• Ensure that customers are satisfied with food and service.
• Assist with marketing events.
• Create restaurant policies.

Responsibilities:

• Direct and lead the development of online products by collaborating with engineering, business, cross functional teams and external partners (when relevant) to develop and deliver a timely and smooth launch of the product into the market.
• Collaborate with design team to ensure they are delivering the design that meets the requirements and also ensuring engineering teams are designing a detailed technical system to tackle business problems, documenting thorough and detailed requirements and is accountable for overall business technical systems design.
• Collaborate with cross functional partners in building cases, authoring business requirements, designing and crafting customer experience and handling the end-to-end implementation process.
• Collaborate with global teams and local business units to ensure smooth execution of testing and business go-live of the product.
• Communicate project status, resolve issues, conduct post implementation reviews and regular planning meetings to ensure the delivery of high-quality products
• Collaborate with business teams and align on metrics and reporting frequency that will be tracked and reported post launch of the product.

Requirements:

• 7 to 10 years of product management experience in a B2C eCommerce organisation or software service company
• Understand eCommerce ecosystems and in-depth knowledge of eCommerce and marketing technologies
• Proven expertise in project management across full project lifecycle (ideation thru completion)
• Advanced technical knowledge on the use of cross platforms integration, web and mobile technologies
• Excellent analytical skills with the ability to understand complex challenges and translating them into workable options and solutions
• Effective communications skills with ability to clearly and concisely present issues, ideas and recommendations to all collaborators including the leadership team
• Consistent record and ability to influence and lead people across different functions and organisational levels, geographies/timezone

Education & Experience:

• Bachelor's degree in Computer Science or Engineering, related technical field, or equivalent practical experience.

Job Responsibilities

• Function as main point-of-contact between the Team and client.
• Lead, manage and coordinate the performance and delivery of the scope indicated in the Contract.
• Ensure that the KPIs and Contractual SLAs are met.
• Oversee strategic deployment of manpower, where necessary, timely leadership support and commitment.
• Manage and ensure that any potential changes to scope of work are discussed, documented and agreed.
• Manage the daily operations of the project and performance of the team(s)

Job Requirements

• Degree in Business Administration, Accounting, Finance or equivalent
• At least 5 years of experience in operations, with at least 2 years of management experience
• Experience in public sector grants and claims processing would be an advantage

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151