Job Description

• Daily, weekly and monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations (both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation
• Any ad-hoc duties as assigned

Job Requirement

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity..
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

JOB DESCRIPTION

· Review design information issued at the tender design stage / planning stage, and possibilities of re-engineering

· Responsible for structural design planning and coordination with project team and client during tender and awarded projects.

· Attend design team meetings and presentation of technical proposal to clients, as required.

· Manage and coordination with external engaged consultants.

· Monitor design changes and deviation from original scope / contracts and feedback the changes to QS department.

· Work closely with client's technical team to resolve any design issues that arises in the construction site.

· Support the project department to resolve/ propose any design/detail and assist site team to solve technical issues.

JOB REQUIREMENT

· Must have an engineering background with a degree in Structural Engineering – BEng, MEng or MSc.

· Min.5 years and above experience in design and detailing of steel structures.

· Proficient in the use of AutoCAD, tekla and design software, with practical knowledge in the Construction industry.

· Excellent interpersonal skills and ability to work in a team environment.

· Solve engineering challenges using extensive detailed design experience and knowledge of the relevant design codes in Steelworks.

Interested candidates, please email detailed resume, expected remuneration and salary to [email protected]

Job Responsibilities:

• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Coordinate and monitor work progress at site (periodical site inspection and attending meetings)
• Lead in Site Coordination and execution relating to the construction project.
• Ensure that the construction, installation and assembly of components, equipment and systems of the construction is aligned with the construction plans and drawing designs.
• Assist Construction Manager and Project Manager in sub-contractor management, on-site technical, engineering matters.
• To lead a team of supervisors and engineers, to ensure, supervise and monitor projects are carried out in accordance with the company’s operating procedures, quality standards & project specifications.
• Facilitate regular inspections to ensure compliance with relevant regulatory and legislative requirements, processes and procedures.

Job Requirements

• Possess a Degree in Civil Engineering or equivalent.
• Minimum 2 years of relevant building project experience in Main-contractor environment
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and consortium partners.
• Must be technically inclined and possesses excellent problem-solving skills.
• Meticulous in drawing preparation and documentation
• Experienced with Building / Industrial projects will be a plus.
• Experienced with Public project.

Job brief

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• Diploma or degree
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

A Commercial Manager in the diving industry plays a critical role in overseeing business operations and driving revenue growth. Here are the key roles and responsibilities typically associated with this position:

Key Roles and Responsibilities

1. Business Development:Identify and pursue new business opportunities within the diving sector.
   Develop strategic partnerships and collaborations with clients, suppliers, and stakeholders.
   
2. Market Analysis:Conduct market research to understand industry trends, customer needs, and competitive landscape.
   Analyze data to inform decision-making and identify growth areas.
   
3. Sales Strategy:Create and implement effective sales strategies to increase revenue and market share.
   Set sales targets and monitor performance against these goals.
   
4. Client Relationship Management:Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.
   Address client inquiries and resolve issues promptly.
   
5. Contract Management:Negotiate and manage contracts with clients and vendors.
   Ensure compliance with legal and regulatory requirements.
   
6. Financial Management:Oversee budgeting, forecasting, and financial reporting.
   Monitor expenses and ensure profitability of projects.
   
7. Team Leadership:Lead and mentor sales and marketing teams.
   Foster a positive and productive work environment.
   
8. Project Coordination:Coordinate with operations to ensure that services are delivered efficiently and effectively.
   Manage timelines, resources, and deliverables for various projects.
   
9. Marketing and Promotion:Develop and execute marketing campaigns to promote diving services.
   Utilize digital marketing strategies to enhance visibility and reach.
   
10. Training and Development:Identify training needs for staff and facilitate skill development.
    Stay updated on industry standards and best practices.
    

Skills and Qualifications

• Strong background in sales and marketing, particularly in the diving or maritime industry.
• Excellent negotiation and communication skills.
• Ability to analyze market data and develop strategic plans.
• Leadership skills with experience in team management.
• Understanding of financial principles and contract law.

In summary, the Commercial Manager in the diving industry is pivotal in driving growth, managing client relationships, and ensuring the successful delivery of services while navigating the complexities of the market.

JOB RESPONSIBILITY

• Reports to the senior management
• Lead a team of engineers and supervisors in planning and execution of day to day operations
• Responsible for overall implementation and completion of projects within scheduled cost, time and quality
• Liaising with main contractor , consultants, relevant authorities and sub-contractors to ensure smooth completion of the projects
• Work with internal relevant department to prepare, review and submit all detailed programmers, schedule, method statement, technical proposal, risk assessment plans
• Conduct regular internal and subcontractor meeting

JOB REQUIREMENT

• Candidate must possess BCA-recognized Degree in Civil Engineering or Construction management
• At least 5 years’ experience and experience in Steelwork will be an advantage
• Possess analytical mindset, independent, self-starter, positive working attitude, takes ownership and a highly responsible individual
• Strong organizational, interpersonal and leadership skills
• Able to work in fast paced environment
• Must able to lead the project team

Interested candidates, please email detailed resume, expected remuneration

and salary to [email protected]

Job Description

• Planning, developing, and directing multiple avenues of marketing strategies to drive sales.

• Leading and training teams of Marketing Associates

• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints

• Analysing customer feedback and campaign performance

• Identifying potential new markets and creating a plan to enter those markets.

• Partnering with product development and buying teams to estimate product demand.

• Overseeing social media accounts and websites to engage existing customers and establish positive public relations.

• Implementing search engine optimization (SEO) in online media

• Researching trends and new marketing opportunities, and brainstorming ideas

• Coordinating and producing financial documents for advertising campaigns, such as budgets, estimates, and contracts

• Communicating and negotiating with ad agencies, employees, marketing staff, editors, and writers

• Any other Ad-hoc duties from time to time.

Requirements

• Knowledge of marketing-related business practices, including advertising, market research, technology, and budgeting

• Proficient with marketing-related software programs

• Effective communication skills and adaptable communication style for interacting with team members, upper management, and clients.

• Time management and organization skills for planning and executing both large and small marketing projects and initiatives.

• Leadership skills to motivate team members and manage conflicts.

• Analytical and problem-solving skills for coming up with ideas to increase demand for products and services.

Responsibilities:

• Run the sales team.
• Carrying out surveys for prospective customers looking to move both locally and internationally.
• Providing quotes for a range of moving services.
• Actively following up on all sales opportunities.
• Be the primary point of contact for your moving clients to advise on all aspect of their move from point of sale, throughout the whole process.
• Have a proven track record in sales preferrably in the moving and relocation industry.
• Be responsible for accurate data management.

Requirements for the role

• Prior sales experience within the moving and relocation industry is of advantage
• Confident in a customer facing environment and in converting enquiries and quotes into sales.
• A dedicated, motivated and well presented sales professional
• Excellent communication and organisational skills
• Excellent time management
• Valid driving license preferred
• Any foreign language skills seen as a preference.
• Ability to book business

Job Description

• Daily, weekly and monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations (both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation
• Any ad-hoc duties as assigned

Job Requirement

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity..
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Description

• Monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations.(both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Any ad-hoc duties as assigned.

Job Requirements

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity.
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

Roles & Responsibilities include but are not limited to:

• Establishes and oversees the logistical and administrative support needs of events; may include site surveying, cash flow management, scheduling, and crowd management.
• Manage and oversee project deadlines and necessary deliverables to ensure they are met
• Proactively soliciting and handling sales opportunities
• Oversee the production of all necessary collaterals and products with various departments
• Assess event goals, run pre and post-event meetings in preparation for the event, and manage the profitability of the client.
• Liaise between client and service providers, as well as contract negotiation
• Establish and maintain effective working partnerships with all relevant internal colleagues and associates. Maintain positive relationships with various external business partners and stakeholders
• Take on any other responsibility as assigned by the management

Jobs Requirements

• Minimum 3 years’ experience in events production and management
• Degree / Diploma in events, marketing or related qualification preferred
• Relevant experience with planning and management of luxury, lifestyle or corporate events and exhibitions
• Possess strong client management and account servicing experience
• Highly motivated and efficient
• Resourceful in getting unique venues and vendors
• Creative and with a good sense of aesthetics
• Class 3/3A driving licenses preferred

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Responsibilities:

1. Analyzing and providing technical support solutions on the project

2. Working closely with Contracts and QS team in analyzing and evaluating sub‐contractors planning and reporting submission.

3. Preparing slide presentations prior to design submissions.

4. Preparing manpower and machinery schedule.

5. Project plan scheduling with relevant software to meet the milestone as specified by the client.

6. Preparing the write‐up / method statement on construction sequence and other requirements as stated in the contract

Requirements:

1. At least 2 years' working experience on large scale constrctuion project with a main contractor in a technical capacity such as engineering, project management, planning, etc.

2. At lease 3 years's working experience in design coordination of multi‐disciplinary infracstrucure project, involving civil and structural, geotechnical, electrical and mechanical, process, etc.

3. Good command of English.

1. Review entities’ accounts and ensure accounts are closed on time and accurately
2. Review consolidation of accounts
3. Prepare Announcement and Annual Report
4. Prepare forecast
5. In charge of internal audit, external audit and reviewing tax computation
6. Review and submit GST
7. Monitor account department’s daily operations
8. Review payroll computation and related matters
9. Any other ad hoc assignment

ROLES AND RESPONSIBILITIES:

1. Formulate marketing strategies for effective engagement with key stakeholders.
2. Manage and execute full spectrum of marketing communications to meet business goals.
3. Sound industry knowledge and experience with emerging social media platforms like TikTok and Little Red Book.
4. Develop and implement brand launch strategies on online platforms
5. Drive digital marketing campaigns including collaboration with strategic partners to increase brand awareness.
6. Evaluate the ROI of all marketing initiatives and campaigns.
7. Strong involvement in executing SEO/SEM efforts to increase platform traffic.
8. Manage platform content architecture for excellent touchpoints.
9. Perform any other duties as assigned by Senior Management.

JOB REQUIREMENTS:

1. Degree in Marketing or related discipline.
2. Minimum 3 to 5 years of proven working experience in a similar role.
3. Excellent understanding and insights into current digital marketing trends.
4. Well-versed with digital marketing concepts; tools and strategies.
5. Working knowledge of SEO/SEM; Marketplace Platforms and Google Adwords.
6. Strong English proficiency with experience in creative copywriting.
7. Good communication and interpersonal skills.
8. Highly meticulous and strong attention to detail.
9. Predisposed to thriving in a fast-paced environment with the ability to pivot from one task to another at a quick turnaround time.
10. Excellent team player.

Job Overview:

As the Business Development Manager, you will play a pivotal role in identifying new business opportunities, building strong relationships with clients, and driving revenue growth. You will collaborate with cross-functional teams to develop and implement strategic plans that align with the company’s goals.

Key Responsibilities:

• Identify New Opportunities: Research and identify potential markets, clients, and business opportunities that align with Horizon Dawn’s core services.
• Client Acquisition: Develop and execute strategies for acquiring new clients and business partners through networking, cold calling, and attending industry events.
• Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring their needs are met and they receive high-quality service.
• Strategic Planning: Collaborate with the leadership team to create and execute a business development strategy that aligns with the company’s growth objectives.
• Market Analysis: Conduct thorough market research and competitor analysis to stay ahead of industry trends and identify new areas for expansion.
• Proposal Development: Create compelling business proposals, presentations, and pitches to potential clients.
• Sales Targets: Achieve revenue and client acquisition goals by meeting or exceeding sales targets set by the company.
• Collaborate with Teams: Work closely with the marketing and consulting teams to ensure alignment in client acquisition strategies and overall business goals.
• Reporting: Provide regular updates to management on progress, challenges, and opportunities.

Skills and Competencies:

• Business Development: Proven ability to identify, develop, and secure new business opportunities.
• Sales & Negotiation: Strong sales skills with the ability to negotiate contracts and close deals effectively.
• Market Research: Expertise in conducting market analysis to identify emerging trends and potential opportunities for growth.
• Strategic Planning: Ability to develop long-term business strategies and translate them into actionable plans.
• Communication: Excellent verbal and written communication skills, with the ability to present confidently to clients and stakeholders.
• Relationship Building: Strong interpersonal skills to build and maintain relationships with clients, partners, and team members.
• Problem-Solving: Resourceful in identifying challenges and implementing solutions that meet both client and company goals.
• Negotiation: Skilled in negotiating terms and closing deals in a way that benefits both parties.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and handle multiple projects simultaneously.

Duration: 6months

Job Responsibilities:

• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Coordinate and monitor work progress at site (periodical site inspection and attending meetings)
• Lead in Site Coordination and execution relating to the construction project.
• Ensure that the construction, installation and assembly of components, equipment and systems of the construction is aligned with the construction plans and drawing designs.
• Assist Construction Manager and Project Manager in sub-contractor management, on-site technical, engineering matters.
• To lead a team of supervisors and engineers, to ensure, supervise and monitor projects are carried out in accordance with the company’s operating procedures, quality standards & project specifications.
• Facilitate regular inspections to ensure compliance with relevant regulatory and legislative requirements, processes and procedures.

Job Requirements

• Possess a Degree in Civil Engineering or equivalent.
• Minimum 5 years of relevant building project experience in Main-contractor environment
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and consortium partners.
• Must be technically inclined and possesses excellent problem-solving skills.
• Meticulous in drawing preparation and documentation
• Experienced with Building / Industrial projects will be a plus.
• Experienced with Public project.

Job Responsibilities:

• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Coordinate and monitor work progress at site (periodical site inspection and attending meetings)
• Lead in Site Coordination and execution relating to the construction project.
• Ensure that the construction, installation and assembly of components, equipment and systems of the construction is aligned with the construction plans and drawing designs.
• Assist Construction Manager and Project Manager in sub-contractor management, on-site technical, engineering matters.
• To lead a team of supervisors and engineers, to ensure, supervise and monitor projects are carried out in accordance with the company’s operating procedures, quality standards & project specifications.
• Facilitate regular inspections to ensure compliance with relevant regulatory and legislative requirements, processes and procedures.

Job Requirements

• Possess a Degree in Civil Engineering or equivalent.
• Minimum 2 years of relevant building project experience in Main-contractor environment
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and consortium partners.
• Must be technically inclined and possesses excellent problem-solving skills.
• Meticulous in drawing preparation and documentation
• Experienced with Building / Industrial projects will be a plus.
• Experienced with Public project.

Whether you’re writing a job description, starting a new team project or training a new employee, it’s important to have each employee’s roles and responsibilities documented. You can use these roles and responsibilities to create a job posting for a specific position or ensure all duties in a team project are covered. New employees can refer to the document during the onboarding process when they’re unsure what their coworkers are responsible for.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Senior Accounts Executive (NVOCC)

Newly Created position as a result of business & networks expansion.

Job Scopes & Responsibilities :

• Reporting to the Finance Manager /Senior Finance Team , responsible for Financial Statements preparation to perform month-end closing, delivering accurate and timely accounting reports.
• Coordinate with Oversea Accounts team for day to day banking activities & accounting works .
• Process Payroll for employees & CPF submission
• Get involved in handling Related Company’s book of accounts & manage all administrative matters.
• Timely & Accurate Financial reporting and analysis
• Liaising with Company’s secretary for all secretarial works.
• Prepare Minutes of Board meeting on quarterly basis for all involved entities .
• Liaising with Statutory boards for all compliance works and other requirements .
• Admin duties and maintain important statutory and other commercial documents .
• Support internal and external audit up to filing of Company’s annual returns
• Prepare company tax (Yearly ECI) and work with tax agent for Actual tax Computation , Quarterly GST Reporting & IR8A form.

Job Requirements:

• Degree in Accountancy or Chartered Accountant equivalent
• Good knowledge of accounting systems , have worked extensively in an ERP environment WILL BE ADDED ADVANTAGE.
• With Knowledge in Singapore corporate laws , Tax Acts , and Financial Reporting Standards
• Strong interest in digitalization to improve work processes , with ability to identify, initiate and support improvement of financial systems and processes.
• Hands-on, team player, and good communication skills.
• Committed, able to multi-task & work fast pace.
• At least 5 years working experience in Shipping Industry with handling full sets of accounts independently.

Note: Only Local Singaporeans Will Be Contacted.

JOB SUMMARY

Reporting to the Cluster Director of Talent & Culture, the L&D Manager is responsible for creating a strong learning & development environment through evaluating development needs, designing and delivering programs, assessing learning effectiveness to support achievement of business goals and objectives.

What you will be DOING:

· Conduct annual L&D needs analysis and budget.

· Plan L&D priograms to meet the skill and competency requirements to address and narrow the peformance gap in order to support both short-term and long term business goals and objectives.

· Identify and implement appropriate AccorHotels Academie programs and/or the Leadership Capability Framework (LCF) to address performance gaps.

· Develop and conduct induction programs for heartists to settle into their role seamlessly.

· Deliver all brand heartist, guest experience and quality standards programs.

· Seek feedback and evaluate the effectiveness of L&D programs/activities.

· Create a strong L&D environment where each heartist has a personal development plan and has access to learning opportunities.

· Participate actively in the ACCOR Certified Trainers Network.

· Assist in the annual performance review and the development of an effective succession plan.

· Work closely with respective department head to identify their departmental L&D needs especially the star heartists to support their personal development and career growth with the company.

· Develop and implement the On-The –Job Training (OJT).

· Coach and guide the respective department OJT trainers on its implementation.

· Liaise and coordinate with all external L&D providers.

· Maintain accurate records and reports of L&D programs/activities.

· Establish and maintain good working relationships with all stakeholders.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Human Resource Management or equivalent

· Minimum 5 years of L&D or relevant experience in a managerial appointment

· Good business acumen, critical thinking and strategic decision-making skills

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

• Managed food quality, consistency, presentation and cost with proper planning based on sales needs. Take into account customer feedback and channel this back to Café Manager
• Ensure that high standard of hygiene is maintained by the all staff.
• Manpower planning with proper planning on weekly staff duty roster to ensure staffing meets the sales needs.
• Supervise cash flow and handle petty cash payments
• Review communication book daily.
• Assist Cafe Manager to develop market positioning and ensure that advertising , promotions, and prices are consistent with and communicate that positioning to the staff
• Make decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.
• Make every effort to let customers feel welcome with friendly and uncompromising service. Ensure all service crew follow likewise
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations
• Know the duties & responsibilities of staff & ensure they are carried out
• Supervise operations in outlet and serve customers when required
• Handle customer complaints, maintaining good customer relationships
• Any other tasks as and when assigned by Management

Roles & Responsibilities

Responsibilities

• Monitor portioning and ensure quality food preparation to control food
• Communicate all inventory and supply needs to Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations