Academic Qualification:

• Min. 'A' Levels / Diploma equivalent, Degree is an advantage

Working Experience:

• Minimum 2 years of working experience (fresh grads may apply)
• Handle and manage tender submission via portals such as GeBIZ (Govt), SESAMi, Zycus, Ariba, etc
• Meet deadlines for tender submissions
• Good knowledge of MS Office apps

Others:

• Good team player
• Able to handle documents professionally and confidentially
• Produces meticulous and systematic work quality
• Able to manage stress of concurrent submissions
• Able to work from home and office as and when required
• Able to commence work in short notice
• Only Singaporean / PR may apply

The Manager of Field Application Specialists will be responsible for developing and growing local product application support team's capability to meet the Business Unit focus market segments and related customer requirement, fit the organization's technical leading position with its image as a solution provider. The holder of this position will build, manage, and lead the product application support team in accordance with the strategy, operational plan, and priorities of the ATS Business unit to achieve the organization's sales target especially in converting and creating the new business.

Main Responsibilities & Tasks:

• Achieve BU product / product group Spec Win targets. Ensure actively support for the customers in designing (spec-in) the BU products and services in the (pre)clinical to commercial manufacturing process of cell/gene-therapy and DNA/RNA therapeutics.
• Manage a team of application specialists and ensure the continuity plan for the whole team
• Use technical knowledge and process experience to assist sales and application specialist in evaluating the trial requirement and maximize our business opportunities
• Establish and standardize trial process / report from technical level and support the results converting to the real sales
• Allocate and manage the application specialist resources in the respective territory together with sales managers in efficient way and match their regional sales plan
• Handle customer technical complaint together with Quality department properly
• Lead key products application development and write application publications
• Conduct research to define targeted customer segments and determine the key values that drive buying behavior for each segment
• Support field marketing activities and monitor effectiveness of marketing initiatives and campaigns
• Maintain the relationship with key product users and opinion leaders, build up products reference list and user list
• Provide training plans and improve the technical capability of individual product application specialist to let them become general specialist

Qualification & Skills:

• Academic degree in biotechnology, biology, biochemistry, or similar life science disciplines
• Profound experience in the life science industry with a focus on cell & gene therapy, DNA-/RNA
• Similar leadership experience would be an advantage
• Strong understanding of the biopharma, vaccine, regenerative medicine, or other related industries
• Keen intellectual curiosity and leadership skillset to solve technical, scientific, business, and interpersonal challenges
• Excellent teamwork skills and proven ability to also work with cross-functional teams without formal authority
• Know how to deal with the conflicts especially in dealing with customer complaint
• Good training and presentation skills
• Very good English skills, oral & written
• Proven software skills, e.g. CRM-System, Microsoft Office (especially Excel, Powerpoint, etc.), financial tools and others
• Willingness to travel (approx. 50%) within the territory / region and flexibility to international travels

This is a 6 Months Contract role (Subject to renewal)

• For 6 months, you will be the HR Project Manager supporting the formation of the Performance Materials business unit across Asia Pacific (APAC), and will be a business partner to the APAC Senior Director of Performance Materials.
• You will report to the APAC HR VP and work closely with the country HRs across the region to align on the development and implementation of business-people strategies under this business unit.

YOUR RESPONSIBILITIES SHALL INCLUDE, BUT WILL NOT BE LIMITED TO:

• Business and HR leadership:
• Work closely with the HR & Managers in the development and review of the overall business-people strategy and ensure implementation.
• Plan, manage, and lead organizational change processes to improve effectiveness.
• Act as a primary contact to functional managers for organizational development strategies and tactics
• Support and assist in the development and implementation of supervisory and management training programs.
• Talent & Performance Management
• Lead the employee engagement agenda. Develop & drive business and region sponsored employee engagement programs.
• Support the leadership in the business and the employees in making sure performance management is properly administered.
• Provide guidance to employees and managers in the performance management process
• Partner with the Senior Director in deploying the Talent & succession planning process for the country.

Qualifications

• Bachelors/ Master in Human Resources
• 10 years + of experience as a HR Business Partner and/or Country/Business HR lead.
• Experience as a HR Strategic Partner and a proven ability to partner with Senior leaders.
• Mandatory to have deep industry knowledge in Tapes and Durables products
• Extensive experience with Avery Dennison customer ecosystem
• Experience in Talent Management and Performance Management.
• Experience managing/supporting China, including regional teams.
• Proven ability to understand and provide creative solutions to business challenges
• Excellent leadership, team building, facilitation, relationship building and consultation skills.
• Proven ability to drive people's agenda with multiple stakeholders.
• Excellent written, verbal communication and presentation skills.
• Excellent organizational and people skills, project management skills, with an ability to openly convey information to team members in a timely, concise manner.
• Strong customer focus and orientation.

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705. Tel: 6950 9722 http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1111371

Posting Personnel: Tiffany Ong Meng Yen

PRODUCT AREA

Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.

JOB DESCRIPTION

Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the representation of the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end.

ADDITIONAL JOB DESCRIPTION

As a Product Marketing Manager for Performance Ads Marketing Southeast Asia, you will be responsible for the strategy, planning and communication of Google’s thought leadership in digital, to support the sales teams in driving advertising business from large advertisers and agencies.

This will involve inspiring and educating digital marketers across Southeast Asia with leading market insights, shaping Google’s content strategy and communicating via scalable marketing channels. You will also arm the Google salesforce with marketing programs and initiatives that establish fresh thinking in the industry and deepen engagement with clients in order for us to drive perception shift and incremental revenue.

This is a cross-functional role, involving close work with product specialists, PR and Sales, as well as collaborating with other marketing teams across Google’s global offices.

Qualifications

JOB RESPONSIBILITIES

• Identify and develop innovative marketing strategies and plans to drive large advertiser and agency engagement and Google Ad solutions adoption.
• Create a local point of view and go-to-market strategies on global narratives around Google Ad solutions and new product launches.
• Inspire and build confidence amongst advertisers and agencies through local research, insights and case studies; often via amplification in local press and social media
• Grow engagement of advertisers and agencies in Google’s primary content marketing channels, such as Think with Google and product newsletters
• Manage Google owned and 3P events that bring together advertisers and agencies to support the growth of top advertisers across our markets and maintain a constant drumbeat around our messages.

MINIMUM QUALIFICATIONS

• 4 years of experience in tech marketing, brand management, strategy consulting, agency, or a related B2B industry.
• Bachelor's degree or equivalent practical experience.
• Ability to speak and write in English and one Southeast Asian language (Thai, Vietnamese or Bahasa Indonesian) fluently and idiomatically as this role will require engaging with external stakeholders from these countries.

PREFERRED QUALIFICATIONS

• Excellent project management and organizational skills, with the ability to manage, coordinate and track multiple simultaneous projects and deliverables in a highly dynamic and constantly changing context.
• Skilled communicator with strong written and verbal communication and presentation skills, with the ability to comfortably communicate cross-functionally in a structured and clear manner to influence outcome.
• Proactive, can-do attitude with a passion for innovation and thinking outside the box.
• Ability to speak, read, and one or more of the following languages: Thai, Vietnamese, Bahasa (ID)
• Strong understanding of Google’s suite of performance ad solutions and the consumer/creator of YouTube
• Prior experience running large B2B programs / campaigns, ideally in a reputed Tech organization

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, ten years running.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

Learn more: jti.com

Global Travel Retail (GTR) is among the largest volume markets in JTI, operating in 160+ countries with 37 brands. We sell JTI products to international travelers in various channels (airports, border shops, ferries, diplomatic shops, etc.) and aspire to become the No.1 Tobacco Company in Travel Retail.

GTR is a highly culturally diverse market with employees from 37 nationalities working across the globe, with the market HQ based in Geneva and several Regional Hubs around the world.

What this position is about – Purpose

The GTR Legal Manager will be responsible for providing legal advice to the GTR business on all legal matters affecting its operations. The aim is to achieve corporate and commercial objectives in a manner that ensures compliance with the law and appropriate monitoring and management of legal risk.

The Legal Manager will be responsible for all legal matters (marketing activities, products regulation, contracts, etc.) for the ASIA and MENEAT Hubs and act as 1st point of contact for the business teams. Active participation in business meetings as well as collaboration with Market and HQ Lawyers and other Legal and Regulatory Affairs functions are key.

What will you do – Responsibilities:

• Performs legal advice on Tobacco regulations to the business teams in the ASIA and MENEAT hubs and to GTR central functions. Performs complex research and analysis of local laws in GTR markets with a focus on product regulation and marketing activities.
• Works in close collaboration with Market Lawyers.
• Analyzes the potential impact of anticipated regulations and actively supports the Corporate Affairs Department in its advocacy efforts
• Responsible for the review, drafting, and legal negotiation of GTR agreements in the Regional hubs he/she is responsible for (e.g. sales and distribution agreements and on Smoking Lounges agreements).
• Supports the development of the GTR Route to Market strategy in these markets
• Works closely with the Legal Director on a variety of topics, such as the implementation and monitoring of JTI's Competition law Policy and International Economic Sanctions. Responsible for the preparation of training materials for these matters, including delivering the necessary training to GTR colleagues
• Closely cooperates with external counsels and ensures the quality of outsourced legal advice as well as cost control/follow-up

Whom are we looking for – Requirements:

• University Degree in Law
• Minimum 8 years of work experience in a law firm and/or multinational corporation
• Capacity to work autonomously and make effective decisions quickly, capacity to prioritize a diverse workload.
• Strong negotiation and excellent communications skills, cultural sensitivity, business and results oriented.
• Demonstrated competence as a practicing lawyer in international business transactions, contracts, distribution, and competition/antitrust areas as well as regulatory issues.
• Experience in the Travel Retail Industry is not required
• Fluency in the English language both written and verbal
• Fluency in Mandarin is an advantage.

Job Responsibilities:

• Insights into the local computing industry (including insights into manufacturers/partners, market opportunities, trends, etc.), and provide insightful reports.
• Key customer demand management: Manage product solution needs arising during the promotion of key customers and partners, ensuring timely implementation of demands, and regularly issue demand management reports.
• Complete the 0 to 1 implementation of projects and produce project summaries.
• Key Project Solution Design: Support the front line in designing solutions for key projects and assist in market project expansion.
• Important technical skills: Coordinate product line resources, analyze,and resolve or avoid technical issues that key customers encounter after POC and delivery in a timely manner.

Job Requirements:

• At least 8 years experience in computing industry R&D, or ICT industry experience; Good understanding of ICT industry
• Having years of experience as a product manager in the information and communications technology (ICT) sector, with a deep insight in global ICT market.
• Detailed and conscientious work, strong self-drive, excellent communication and cooperation skills, good at Cross-cultural communication and collaboration, be able to communicate with China counterparts
• Bachelor or higher degree in Information Technology or related.

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards
• Outstanding candidates will be groomed and trained for management role, to lead a team in the future

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Certifications in Project Management are advantageous.
• At least 3 years of working experience in Project Managing Web-Related projects
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Serve as the single-point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Perform monthly/quarterly business progress updates to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Identify and maintain customer reference ability within the assigned account list.
• Prepare reports on account status, including Accounts Receivable and Contract expiry dates.
• Assist with challenging client requests or issue escalations as needed.
• Schedule one-on-one session with BRM staff per week to help/guide them in achieving their performance plan goals.
• Provide weekly and monthly reports to the Management regarding Sales Revenue Performance, Contracts Renewals and A/R Aging.

• Degree holder with minimum 6 years of working experience in customer accounts servicing and at least 2 years experience in leading a team.
• Applicants without academic qualifications but with more years of experience are welcome to apply.
• Excellent interpersonal and communication skills.
• A good team player and leader.
• Maintain a positive attitude focused on customer satisfaction.
• Working location: 1-Net (East) at Chai Chee

Summary:
The Head has overall responsibility and accountability for trade lane management within APAC Region. The Head will be tasked with the ideation, optimization, pricing, yield and smooth execution of all services under his / her purview. The Head works closely with all parties across the organization to ensure that his / her trade achieve their set growth and profit targets. The Head works closely with Commercial team to manage its’ customers portfolio and monitor competitor pricing, service and utilization behaviour.

Responsibilities:

• Set and Manage pricing strategy and services
• Make strategic recommendations to optimize the trade (revenues/volumes/market shares).
• Monitor and analyze agents’ performances against allocations to ensure optimal loadings
• Monitor the schedules of services to keep them closer to proforma
• Regular communication with Management to relay the market information and follow up on strategic recommendations
• Be the entry point for selected Key account, including customer visits, rate negotiation, service promotion, follow up support.
• Prepare reports, market studies, competitor analysis and perform other tasks as required by Management.
• Review financial performance of services under Europe / Mediterranean / North Africa trade for timely actions.
• Any other ad hoc projects as assigned

Requirements:

• Degree or above, preferably in shipping, logistics management or business administration;
• Minimum of 10 years of experience in container shipping.
• Solid working experience preferably in trade/pricing management or all related activities in regional / principal level in shipping or logistic industry
• Strong analytical, communication skills.
• Strong Presentation skills.
• Strong leadership skill
• Experience in people management for 3 years or more.
• Team player

**This role is open for local employment only

We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.

**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;
(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

About Us: We are a leading AI and robotics company at the forefront of technological innovation, dedicated to creating cutting-edge solutions that revolutionize industries. As we continue to grow, we are seeking a talented Finance Manager to join our team and drive financial excellence within our organization.

Job Description: We are looking for a detail-oriented and strategic-minded Finance Manager to oversee all financial aspects of our AI and robotics company. The Finance Manager will be responsible for financial planning and analysis, budgeting, forecasting, and financial reporting. This role requires a strong leader with excellent analytical skills and a passion for finance in the technology industry.

Key Responsibilities:

• Develop and implement financial strategies to support the company's growth and profitability goals.
• Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements.
• Conduct financial forecasting and budgeting, and monitor financial performance against budget.
• Manage the company's financial planning and analysis (FP&A) function, providing insights and recommendations to senior management.
• Oversee the company's financial reporting process, ensuring compliance with regulatory requirements and accounting standards.
• Manage relationships with external auditors, tax advisors, and other financial stakeholders.
• Lead and mentor a team of finance professionals, fostering a culture of excellence and continuous improvement.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field; MBA or CPA preferred.
• Minimum of 5 years of experience in finance, with a focus on financial planning and analysis, budgeting, and financial reporting.
• Strong analytical skills, with the ability to interpret financial data and make strategic recommendations.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Experience in the technology industry, particularly in AI and robotics, is preferred.
• Proficiency in financial software and tools, such as QuickBooks, Microsoft Power BI and SAP.

Purpose of the Job

• Support the Head of Planning and Performance Management in corporate and strategic planning, and performance management across the organisation.
• Formulating business and investment plans, and strategic initiatives, aligned to the overall strategy of AET and the MISC Group.
• Lead performance management activities primarily through Balanced Scorecards (BSC) aligned to strategic objectives and the business plan.
• Assist in the evaluation and execution of potential business ideas, mergers and acquisitions, and corporate projects.
• Contribute to business and market intelligence by analysing key industry trends, socio-economic and political environment, legal and regulatory issues, and competitors.

Key Accountabilities

Business Plan: During the planning cycle, engage key stakeholders to prepare the business plan in conjunction with the budget. Key components and inputs include:

• External Environment Analysis (EEA)
• Global energy outlook
• Market outlook and competitive landscape
• Forecast of time charter equivalent (TCE) rates
• Forward revenue model
• Opportunities and threats
• Other business drivers

Business Plan Execution: Oversee the implementation of strategy and business plans. This involves translating strategic objectives into actionable operational plans, aligning resources, and setting clear objectives and KPIs for the team.

Performance Management: Working with stakeholders, formulate the Balance Scorecards (BSC) for the group and for each division including agreeing KPIs and target. Regularly monitor and report on the progress towards achieving targets. To identify potential issues and propose corrective interventions where required. At the end of the financial year, the BSCs are to be evaluated and scored.

Corporate Transactions and Exercises: Assist in executing corporate transactions in line with strategic plans and objectives and in compliance with regulations and company policies. This includes conducting due diligence, economic and financial evaluation, and risk assessment.

Special Projects: To plan and execute special projects and strategic reviews as required to support decision-making.

Stakeholder Collaboration: Build and maintain relationships with key stakeholders including counterparts across the MISC Group, consultants and research houses, ship brokers and industry groups.

Compliance: Comply with Company's policies and Code of Conduct and Business Ethics (CoBE) and ensure all activities comply with company policies and regulations.

Qualifications

Education:

• Bachelor’s degree preferably in Finance, Accounting, Business, Economics, Engineering or Law

Experience:

• 8-10 years of relevant experience in strategy, corporate planning, management consulting, corporate finance, audit or business development. Experience in the maritime/shipping, energy or transportation industries preferred.

Specialized knowledge/Skills:

• Strategy development and Corporate Planning
• Performance Management tools including balanced scorecards
• Effective project management skills
• Analytical skills
• Financial modelling
• Communication and presentation skills

Responsibility:

• Conduct market research to understand the industry trends, business opportunities, customer needs, and revenue potential of various segments and target customers;
• Define the product strategy and plan based on the market positioning and competitive analysis; establish clear objectives and milestones for each product line in each country and region;
• Design the end-to-end solutions for target industries and business scenarios; translate customer problems and value propositions into product requirements, and collaborate with AI experts and engineers to turn them into technical specifications that ensure product success;
• Coordinate with in-house AI & Optimization team, work closely with the internal team responsible for implementing and configuring the resource optimization solution.
• Lead cross-functional teams throughout the entire product development life cycle, from ideation to launch and beyond;

Qualifications:

• Your educational background is not specified, but it's important to have at least a bachelor's degree in a relevant field, such as Computer Science, Operations Research, Business Administration, or a related discipline.
• Your extensive 6+ years of experience demonstrate a deep understanding of the field, which is highly valuable for leadership and decision-making in resource optimization projects.
• AI Experience (ASR, TTS, LLM):
• Having a consulting background is valuable because it demonstrates your experience in working with clients, understanding their needs, and providing tailored solutions.
• Your tech background is advantageous for understanding and implementing technology-driven resource optimization solutions. Proficiency in relevant software and tools is essential.
• Your experience in client-facing roles and strong communication skills in both Mandarin and English are critical for effectively engaging with regional clients, understanding their requirements, and presenting solutions.

Job Requirements

• Bachelor's degree or above, computer-related major, more than five years of software-related work experience;
• Familiar with software engineering, software testing method and processes, master in app and web testing methods and skills, have the ability to adopt new technology, and provide new methods and new idea for software testing;
• Proficient in using Windows/Mac operating systems, familiar with basic network knowledge, and proficient in using more than one programming language, such as Python, Java, etc.;
• Proficient in using common tools, such as Jira, and Slack, Selenium(Pycharm), git (gitlab), appium； (jmeter, loadrunner is a bonus)
• Able to use automated testing tools and write automated test scripts;
• Able to independently setup/maintain a test environment according to test requirements;
• Able to quickly understand the overall features of the system, understanding the business requirement, and be able to independently prepare test plan, design and execution of test cases, collect/analyze test results, summarize test work, test reports, etc.;
• good communication, analytical skills, and good teamwork

This position reports to the director of AFTERTASTE CREATIVE PTE. LTD. He/she will be identifying new business opportunities, facilitate the implementation of business strategies, negotiating deals etc. He/She will engage business development with customers aligned with company strategies to drive new growth areas, acquiring new businesses, new customers and profitable business and also to cultivate and maintain relationships.

Individual to be involved in:
1.Generating business leads and following up on sales opportunities.
2.Building rapport and maintaining good relationship with clients and vendors.
3. Facilitate the implementation of business strategies and development plans.
4. Ensure adherence to all company’s policies and procedures
5.Establishes and executes plans and strategies to expand the customer’s base

Technical Skills and Competencies

1. Able to devise and implement effective business strategies
2.Proven ability to be able to seek and develop new business opportunities
3.Communication skills to be able to build rapport and maintaining good relationships with clients
4.Market knowledge to identify new markets and customer needs

Duration of Attachment- 6 Months

WHO ARE WE LOOKING FOR?

Nike Southeast Asia & India is hiring for a curious and driven Visual Merchandising & Styling Manager who brings passion for retail and collaboration and understands the power of well thought out storytelling and execution in store. This role plays an integral part in ensuring the brand priorities and presentation strategies and standards are implemented consistently across Nike Marketplace Partners (NMP). This candidate needs to be able to think strategically through both brand and business lenses, and translate Nike Marketplace Visual Merchandising & Styling direction cascaded from Nike World Headquarters in a compelling way to inspire the territory and Nike Marketplace teams as well as the Partner to ensure flawless execution. We are looking for someone who has the ability to create solutions and navigate diverse and ambiguous scenarios, a proven people leader with strong communication and influencing skills and a results & solution-oriented mindset.

WHAT WILL YOU WORK ON?

A typical week consists of regular brand and business cross-functional meetings focused on seasonal Visual Merchandising & Styling execution and some retail brand storytelling execution. This includes store visits and close engagement with territory, Nike Marketplace Partners and Partner teams. Your primary focus is to ensure that retail consumer experiences are well executed and adapted, aligned with brand expectations and standards and drive expected financial and productivity results. Ongoing team and talent development as well as the deployment of Visual Merchandising & Styling training curriculum also play a large role in ensuring the continued growth and elevation of the team. You will develop clear territory NMP strategy and execution plans for VMS and product presentation regarding priorities, service levels and expectations with strong communication skills to manage across functions, territory and Geo.

You will indirectly manage a team of in-store visual specialists/managers (third party agencies, outsourcing vendors or Partner teams) and set goals that link to overall brand and business priorities. This will entail coaching, development, helping with hiring decisions, driving performance management, and recognition/rewards. You will also be developing and fostering strong collaborations with Nike Marketplace Partner, Partner Visual Merchandising & Styling teams, Asia Pacific geography Visual Merchandising & Styling, Partner Transformation (PT) and other cross-functional business partners, including Partner Go-To-Market (PGTM) and PT teams to provide VMS guidance and brand point of view for specific business-to-business (B2B) moments and business-to-consumer (B2C) retail projects, involving our brand and/or product presentation.

You will monitor Partner execution to ensure VMS standards are met and consistent while facilitating the reporting process for the Territory VMS team to the Geo VMS leadership team.

WHO WILL YOU WORK WITH?

In this role, you will work with a diverse set of teams and individuals across multiple brand and business functions including, Nike and Nike Marketplace Partners and Partner teams, from the field to Nike World Headquarter based organizations.

You will work closely with the Nike World Headquarter based Visual Merchandising & Styling team to share feedback and best practices related to what’s working or not working and define opportunities for future seasons. Additionally, you will work closely with a cross-functional team of brand and business partners on the mapping, opening and sustaining of doors across your territory.

This role reports directly into the Nike Southeast Asia & India Consumer Direct Marketing Director and requires immersion with Partner Marketing teams. The expectation is that the individual builds and sustains strong and collaborative working relationships with Partner Marketing, Merchandising, PT, Demand Supply Management (DSM), Partner Go-To-Market and Operations to ensure flawless execution in the field. You will also work closely with the Asia Pacific Latin America geography Visual Merchandising & Styling and Partner Marketing functions to build a strong flow of communication to continually improve tools & direction developed by the geography and to inform the team of relevant marketplace learnings and competitive trends.

WHAT YOU BRING

• Bachelor's Degree in Business, Marketing, Visual Merchandising, Design or related field or extensive experience in Visual Merchandising in lieu of a degree.
• Minimum 5 years of experience in retail marketing, visual merchandising, product merchandising or directly related experience in a retail environment (footwear & apparel experience is preferred), with demonstrated experience creating engaging and inspiring in-store displays and keen understanding of the art and science of visual merchandising & styling.
• Knowledge of current retail landscape and the latest trends and innovations for retail. Ability to create unique presentation solutions for various retail environments that inspire the consumer, drive sales, and align with the Nike brand voice.
• Exceptional verbal and written communication skills and ability to influence cross-functional teams
• Confident presentation and computer skills with strong command of Microsoft Office (Outlook, Excel and PowerPoint) and Mac Keynote. Mac proficiency strongly preferred.
• Demonstrated experience and passion for team leadership, people development and coaching & mentoring a diverse team of young talent.
• Perform light lifting of product, fixtures and mannequins.
• Be available to travel 20-40% of time in role and occasionally work outside of regular working hours e.g. during peak retail seasons or new store openings.

Overall Job Objective

Manages and carries out the functions of sourcing and purchasing for the company.

Core Responsibilities:

• Oversees the daily operations purchasing activities (local and overseas) and works closely with the warehouse team to ensure efficient supply and inventory.
• Oversees drugs, consumables and medical equipment orders.
• Analyses customer needs and sources drugs / medical consumables and equipment to meet these needs.
• Analyzes and reviews pricing of products from different distributors.
• Negotiates and establishes contracts with vendors to optimize value.
• Ensures business compliance with regulations and requirements such as HSA, MOH, HPA and other related governing bodies.
• Provides education and training for staff on drugs and treatment guidelines and pharmaceutical-related topics.
• Works with suppliers, Accounts Department and Customer Service Department for self-collect purchases.
• Monitors overseas purchasing and liaises with forwarders for product / cargo delivery.
• Liaises with suppliers on supply short-falls and damages.
• Registers new suppliers for the company.

Job Requirements

• Bachelor’s Degree in Science (Pharmacy) with at least 3 years of related experience in a healthcare.
• Fresh graduates will also be considered.
• Registered Pharmacist in Singapore would be a significant advantage.
• Good knowledge of pharmaceutical products, medical devices and products in the medical industry. Familiar with HSA requirements.
• Possesses good organizational, analytical and excellent communication skills.
• Possesses good initiative, drive, and ability to work in a fast pace, customer oriented, environment.
• Proficient in Microsoft office.

About Dedoco

Make Digital Trust your competitive advantage today!

Dedoco is a Data Trust Platform for digital workflows - providing evidence linkage and verification across documents, communications and systems. Our mission is to embed unwavering trust in our customers' brand and processes.

Backed by Vertex Ventures, the company’s ‘Document Trust’ proposition harnesses AI to improve business understanding and decision-making, whilst facilitating secure digital signatures, video signings, and digital certificate issuance. For Communications, Ping by DedocoTM is the first omni-channel verification platform that makes business communication safe, trusted and verifiable for consumers and citizens.

Dedoco is proudly ISO/IEC 27001:2013 & CSA Star Level 2 certified and accredited by the Infocomm Media Development Authority (IMDA) of Singapore. The company also received the 2022 Innovation Index Award for utilization of blockchain technology for enterprise document management.

For more information, visit https://www.dedoco.com/

Sales Account Executive/Manager

We are looking for an energetic and experienced sales account executive to support clients and manage sales activities. The responsibilities of a sales account executive include maintaining client relationships, overseeing the sales process, and acting as a point of contact.

To be successful in this role, you should demonstrate excellent interpersonal skills, knowledge of CRM software, and the ability to manage multiple tasks at once. Ultimately, a quality sales account executive should demonstrate great customer service skills, strong business acumen, and problem-solving skills.

Working directly and under the mentorship of our Management team, the successful candidate(s) will have tremendous opportunities for growth and to expand their connections and network in this exciting and fast-moving technology industry.

Sales Account Executive Responsibilities:

• Managing accounts for long-term success.
• Establishing good rapport with clients.
• Developing new sales opportunities.
• Preparing reports on accounts and transactions.
• Tracking account targets.
• Monitoring sales.

Sales Account Executive Requirements:

• Diploma or degree in business, marketing, or similar.
• Proven experience in a tech sales position is preferred
• Excellent interpersonal skills.
• Knowledge of sales metrics.
• Ability to problem-solve.
• Experienced candidates with proven record in technology sales will be considered for the Manager position
• Fresh graduates and/or individuals passionate in technology sales but without prior experience, are welcome to apply. Also applies to candidates from the banking and hospitality sectors looking to switch careers.

As this position is for Singapore territory sales, Singaporeans/PRs are preferred.

Attractive OTE/remuneration package awaits for strong candidates looking to grow their connections and career in this exciting, fast-paced technology sector.

Responsibilities:

• Develop effective marketing and brand communication planning and ultimately expand digital footprint and brand awareness globally across different target audiences.

• Quickly develop a deep understanding of the company's products and users; expand growth channels and traffic, and promote brand activities.

• Select appropriate media according to respective strategic purposes; build rapport with tech, finance, and crypto related media, both traditional and digital.

• Create contents and incorporating SEO best practices into writing to expand outreach.

• Innovate new ways to increase brand awareness and keep up to date on modern marketing trends.

• Coordinate AMAs, webinars and offline events as well as revamp official social channels/ webpage to activate blockchain developer community and share Blockchain know-hows.

• Provide marketing and PR related value creation support (e.g., marketing plan advisory, media connections, etc.) as needed by portfolio projects.

Requirements:

• 5-7 years of marketing and communications experiences within the fintech/ VC/ blockchain space.

• Content creation and/or editorial experience (in news, tech, finance preferred).

• Proven track record in managing communities in the web3 space, preferably with developer relations experiences

• Strong comprehension ability in finance and technology related topics; Understanding and experience in blockchain technology is a plus.

• Fundamental understanding of web traffic metrics, analytics and content optimization.

• Experienced in media interaction and relationship development.

------------- Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W. Licence Number: 18S9037

Job Descriptions:

HR Matters

Responsible for the Singapore office employees' life cycle matters

• Full spectrum of recruitment, including approaching potential candidates via LinkedIn or cold calls to candidates, selection, and salary negotiation process.
• Liaise with various institutes to bring in interns for various in-house projects.
• Strategic planning for employer branding
• Employee Records, employee management, Onboarding and offboarding matters
• Employee group insurance and WICA renewal
• Full spectrum of payroll calculation, CPF submission, and income tax submission
• Work passes applications and renewal for foreign workers
• Policies maintenance – employee handbook, SOP etc
• Responsible for communication and coordination with relevant HQ stakeholders in China
• Any other HR-related matters

Office Matters

Support China HQ team for all matters in Singapore

• Office: Manage office-related matters such as pantry restocking, mails, stationery restocks, office rental etc.
• Liaise with government sectors for various grants opportunities and startups support.
• Administration: Assist in liaising with the corporate secretary for office administration matters
• Sales Admin: Taking care of stocks in the Singapore warehouse and arranging for shipment to clients’ addresses whenever needed
• Digital Marketing: Assist in managing social media accounts and assist in uploading content, mainly on LinkedIn to also boost employer branding
• Finance: Assist in checking bank reconciliation and updating the finance team on the updates, Liaising with the auditor for audit matters, Assist in payments related to Singapore operations, and Act as main liaison between management and Singapore’s bank.
• Project Management: Assist to oversees progress of employees for various projects.
• Any other ad-hoc matters as assigned by HQ team.

Requirements:

• Proficient in Mandarin is a must as you will need to work closely with Chinese stakeholders
• Bachelor degree or above, major in human resources, business administration, etc
• Preferably IHRP-CP Certified
• At least 3 years and above HR and office admin operational experience, preferably in Startup environment
• Strong Knowledge of Singapore Labor/ employment laws.
• Excellent organizational skills, decision-making abilities, and attention to detail.
• Self-reliant, self-driven, resourceful, and able to work independently.
• With can-do attitude and strong problem solving skills
• Strong change management skills to facilitate discussions around change and transformation when required

Gargantua Robot Pte Ltd is a newly set up Singapore office for a China-based robotic company. We are building a team in Singapore to cater to the international customers that we've gained over the years.

Working location: One North

Working hours: Monday - Friday, between 9am - 10am to 6pm - 7pm

We are seeking a dedicated and experienced Warehouse Assistant Manager to join our team. The ideal candidate will oversee daily operations, maintaining inventory accuracy, optimizing warehouse layout, and ensuring efficient workflow. The Warehouse Assistant Manager will play a key role in leading and motivating warehouse staff to achieve productivity and performance goals while upholding safety standards and company policies.

Responsibilities:

• Oversee in planning, organizing, and directing warehouse operations to ensure smooth functioning and timely fulfillment of orders.

• Supervise warehouse staff, including training, coaching, and performance management.

• Coordinate receiving, storage, and distribution of products, ensuring accuracy and efficiency in inventory management.

• Monitor inventory levels and conduct regular stock counts to identify discrepancies and prevent stockouts or overstock situations.

• Optimize warehouse layout and storage configurations to maximize space utilization and facilitate efficient material handling.

• Implement and enforce safety protocols and procedures to maintain a safe working environment for warehouse staff.

• Ensure compliance with regulatory requirements and company policies related to inventory control and workplace safety.

• Collaborate with other departments, such as Operations and Customer Service, to coordinate warehouse activities and resolve operational issues.

• Utilize warehouse management systems (WMS) and other technology tools to track inventory movement, generate reports, and improve operational efficiency.

• Assist in developing and implementing process improvements to enhance productivity, accuracy, and customer satisfaction.

• Participate in periodic audits and inspections to assess warehouse performance and identify areas for improvement.

Requirements:

• Diploma / Degree in logistics, supply chain management, business administration, or a related field (preferred).

• Proven experience in warehouse operations, with at least 3 years in a supervisory or leadership role.

• Strong knowledge of inventory management principles, warehouse best practices, and safety regulations.

• Excellent leadership and interpersonal skills, with the ability to motivate and engage team members.

• Proficiency in using warehouse management systems (WMS) and other software applications for inventory control and tracking.

• Ability to multitask, prioritize workload, and adapt to changing priorities in a fast-paced environment.

• Strong analytical and problem-solving skills, with attention to detail and accuracy.

• Effective communication skills, both verbal and written.

• Forklift certification and experience operating material handling equipment (preferred).

Assistant Manager / Manager, R&D

About CorDx:

CorDx is a multi-national biotech organization focused on pushing the limits of innovation and supply in global health. With over 2,000 employees across the world, serving millions of users in over 100 countries.

CorDx is transforming the global diagnostics industry with innovative R&D solutions, a vertically integrated supply chain, and manufacturing footprints in the United States and around the world.

With nearly two decades of IVD experience, CorDx is a leader in IVD research and development, manufacturing, and supply chain. Our proprietary line of rapid diagnostic products is recognized by families and medical professionals for reliability, affordability, and rapid results.

CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drugs of abuse, biomarkers, and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

Job Responsibilities

• Responsible for new product development, experiment and optimize buffer composition, reagents and recipes;
• Responsible for the testing and experiments of key raw materials, able to independently plan, analyze and summarize experimental data;
• Responsible for solving technical problems encountered during the research, development & production process;
• Strictly comply with laboratory-related operation and quality management requirements
• Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.
• Any other ad-hoc duties or projects as required by the management team.

Qualifications:

• Experience in IVD, clean environment production, quality system, R&D and etc;
• Expertise in the operation and maintenance of lab instruments and data systems;
• Understand the relevant requirements of the production quality system for in vitro diagnostic products;
• A bachelor's degree with 7 years of relevant experience, a master's degree with 3 years of relevant experience, or a doctorate degree with at least 1 year of relevant experience. Others are welcome to apply.
• Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc;
• Familiar with IVD product development and commercialization life cycle;
• Systematical project management, good planning, execution and timely communication. Good presentation skills.
• Majoring in biology, medicine, laboratory science, immunology, pharmacy or quality engineering are preferred;
• Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player;
• Meticulous and strong sense of responsibility; able to handle stress and tight schedule;

How to Apply:

• Please send a comprehensive resume, a cover letter (If applicable), along with your current and expected salary and send to foongying@cordx.com or apply @ My Careerfuture.
• We regret that only shortlisted candidates will be contacted

Assistant Manager / Manager, Regulatory Affairs

About CorDx:

CorDx is a multi-national biotech organization focused on pushing the limits of innovation and supply in global health. With over 2,000 employees across the world, serving millions of users in over 100 countries.

CorDx is transforming the global diagnostics industry with innovative R&D solutions, a vertically integrated supply chain, and manufacturing footprints in the United States and around the world.

With nearly two decades of IVD experience, CorDx is a leader in IVD research and development, manufacturing, and supply chain. Our proprietary line of rapid diagnostic products is recognized by families and medical professionals for reliability, affordability, and rapid results.

CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drugs of abuse, biomarkers, and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

Job Responsibilities

• Lead product registration: including preparation of registration dossier, design of clinical trial and manage execution and communication with CRO (clinical research organization);
• Be the expert on laws and regulations for product registration in company’s regions of interest;
• Interface the communication with regulatory agencies, e.g. Food and Drug Administration, track the progress of product registration, and resolve problems raised by experts during the review process;
• Lead the process of product testing, clinical verification, data collection and relevant tracking;
• Submit to agencies scientific special projects on behalf of the company;
• Guide the company’s audit review from regulatory bodies e.g. the Food and Drug Administration, lead the company's internal review, and participate in the operation and maintenance of the company's various quality management system.
• Establish collaborative and cooperative working relationship with key opinion leaders and the regulatory bodies;
• Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.
• Any other ad-hoc duties or projects as required by the management team.

Qualifications:

• Familiar with ISO13485 quality management system, solid medical device quality management qualifications, including but not limited to Class II and III medical devices;
• Expert in medical device product registration laws and regulations, able to independently draft registration dossier;
• You shall have complete registration experience of Class II and Class III medical devices;
• A bachelor's degree with 7 years of relevant experience, a master's degree with 3 years of relevant experience, or a doctorate degree with at least 1 year of relevant experience. Others are welcome to apply.
• Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc;
• Familiar with IVD product development and commercialization life cycle;
• Systematical project management, good planning, execution and timely communication. Good presentation skills.
• Majoring in biology, medicine, laboratory science, immunology, pharmacy or quality engineering are preferred;
• Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player;
• Meticulous and strong sense of responsibility; able to handle stress and tight schedule;

How to Apply:

• Please send a comprehensive resume, a cover letter (If applicable), along with your current and expected salary and send to foongying@cordx.com or apply @ My Careerfuture.
• We regret that only shortlisted candidates will be contacted

Responsibilities:

1. Develop and execute test plans, test cases, and test scripts to ensure the quality of HR Tech software applications.

2. Collaborate with software developers and product managers to identify software defects and ensure timely resolution.

3. Conduct functional, integration, regression, and performance testing of HR Tech software products.

4. Automate testing processes to improve efficiency and test coverage.

5. Participate in requirements and design reviews to provide feedback on potential quality issues.

6. Maintain documentation of test results and defects, and communicate test progress and results to stakeholders.

7. Stay up-to-date with industry best practices and new technologies related to software quality assurance.

8. Contribute to continuous improvement of QA processes and methodologies.

Qualifications:

1. Bachelor's degree in Computer Science, Engineering, or a related field.

2. Proven experience in software quality assurance, particularly in testing HR Tech software applications.

3. Strong knowledge of software testing methodologies, tools, and processes.

4. Experience with test automation tools such as Selenium, JUnit, TestNG, Cucumber, Jenkins, Java, Hybrid and Modular Framework and BDD Framework.

5. Familiarity with Agile methodologies and experience working in Agile development environments.

6. Excellent analytical and problem-solving skills.

7. Strong communication and collaboration skills to work effectively with cross-functional teams.

8. Ability to prioritize and manage multiple tasks in a fast-paced environment.

Salary Expected: SGD6,000/month

JOB DESCRIPTION

· Assist in managing the end-to-end recruitment process, including job posting, resume screening, scheduling interviews, and conducting reference checks

· Coordinate recruitment activities such as job fairs, campus recruitment, and networking events

· Ensure timely communication with candidates throughout the recruitment process, providing updates and feedback as necessary

· Source and identify qualified candidates through various channels, including job boards, social media, networking, and referrals

· Conduct initial screenings and assessments to evaluate candidate qualifications and fit for specific roles

· Serve as the main point of contact for candidates, addressing inquiries and providing information about the company and job opportunities

· Maintain accurate and up-to-date records of recruitment activities, candidate information, and hiring metrics

· Generate recruitment reports and analytics to track key performance indicators and inform decision-making

· Assist in analyzing recruitment trends and identifying areas for improvement

· Provide support to the recruitment team in various tasks and projects as needed

JOB REQUIREMENTS

· Diploma in Human Resources, Business Administration, or related field

· Strong understanding of recruitment processes, techniques, and best practices

· Excellent communication, interpersonal, and organizational skills

· Entry candidates are welcome, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.